@inproceedings{ Author = {Aaen, Ivan}, Title = {Challenging Software Process Improvement By Design}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {379-390}, Year = {2002} } @inproceedings{ Author = {Aaen, Ivan and Bøttcher, Peter and Mathiassen, Lars}, Title = {Delta Measurement in Software Process Improvement based on Product Attributes}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {593-606}, Year = {1996} } @inproceedings{ Author = {Aaen, Ivan and Bøttcher, Peter and Mathiassen, Lars}, Title = {The software factory: contributions and illusions}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {736-750}, Year = {1998} } @inproceedings{ Author = {Aaltonen, Aleksi and Eaton, Benjamin}, Title = {Exploring the impact of real-time communication on media choice in the context of distributed work}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1722-1733}, Abstract = {This paper presents an exploratory study into the use of real-time communication (RTC) systems to support distributed work. Motivated by the authors' dissatisfaction with theories assuming individually rational actors, the paper suggests the idea of informated presence to capture phenomena emerging from employees’ increasingly computer-mediated engagement with their work environment. Four case vignettes are presented to illustrate different communicative strategies that develop in response to presence availability updates generated by RTC systems. Drawing from Goffman’s microsociological idea of interaction order and Zuboff’s seminal work on computer-mediated work, the findings indicate the limitations of approaches such as information richness theory in understanding real-time communication in organizational settings. More research is needed to elaborate the implications of informated presence on distributed work and coordination of knowledge workers.}, Year = {2009} } @inproceedings{ Author = {Aanestad, Margunn and Jensen, Tina and Grisot, Miria}, Title = {Dealing with tight couplings and multiple interactions in complex technological systems}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {813-824}, Abstract = {In this paper we discuss the challenges of dealing with interdependencies in complex assemblages of heterogeneous and interconnected information systems (IS), which we conceptualize as organization-wide information infrastructures. We draw on Perrow's studies of complex technological systems, where interactions, mechanisms, and couplings are emphasized. We base our paper on an empirical case study from a Norwegian hospital, where a seemingly trivial project aimed at the introduction of scanners turned out to be more complex than expected. This we claim is partly due to the interdependencies and tight couplings between information systems, actors, and work practices in the hospital environment. The paper’s main focus is on describing what it entails in practice to deal with these interdependencies during and after implementation. We emphasize the work of sorting out and dealing with various types of interactions and couplings.}, Year = {2009} } @inproceedings{ Author = {Abbas, Rasha and Dart, Philip and O'Brien, Fergus and Kazmierczak, Ed}, Title = {Outsourcing for software applications development: issues, implications and impact}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {628-642}, Year = {1998} } @inproceedings{ Author = {Abdelaal, Abdelnasser and Ali, Hesham}, Title = {Analyzing community contributions to the development of community wireless networks}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2858-2869}, Abstract = {Community wireless networks (CWNs) have recently emerged as collective actions achieved by many communities worldwide to access the information highway. Developing autonomous CWN depends, in large part, on community contributions. However, there is a lack of instruments to track and measure community contributions, as well as the specific impacts of these networks. This study uses social network analysis to model, analyze and measure community contributions in the development of their wireless infrastructures. In particular, we model community contributions as a two-mode graph composed of two sets of nodes: the first represents a set of community contributors and the other represents a set of wireless networks. The edges between these two sets stand for the inputs of contributors. Their contributions include volunteering time and manpower, sharing their wireless nodes with community members, donating money, donating hardware, providing technical support, and developing open source software for the network. The model is used to provide an in-depth analysis of community contributions to CWNs. This study is a critical step towards understanding the role of communities in developing these emerging digital collective actions.}, Year = {2009} } @inproceedings{ Author = {Abecker, Andreas and Bernardi, Ansgar and Sintek, Michael}, Title = {Enterprise Information Infrastructure for Active, Context-Sensitive Knowledge Delivery}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {1-13}, Year = {1999} } @inproceedings{ Abou-Zeid2007-Meta-MethodologyKnowledgeManagement, Author = {Abou-Zeid, El-Sayed}, Title = {A Meta-Methodology for Knowledge Management Support Systems Development}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {658-668}, Note = {Presented in track Information and Knowledge Management, session KM support systems, on Fri, 8. Jun from 09:45-10:15}, Abstract = {The salient features of organizational knowledge and its manipulating activities make it difficult for traditional systems development methodologies to be directly applicable. Therefore, there is a need for a new generation of knowledge management support systems (KMSS) development methodologies that take into consideration such features. By extending the information system design theory of Walls et al this paper proposes a design theory for constructing development methodology for knowledge management support systems. The proposed design theory addresses the two aspects of design, namely, the product (methodology) and the process (meta-methodology). It also includes the existing features of KMSSs and theories from the natural and social sciences that used to inform their development methodology description and construction process. The theory of autopoiesis, as a system-grounded way of thinking with biological foundations, is used to characterize the required features of KMSS development methodology, i.e., methodology meta-requirements.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Acconcia, Antonio and Monte, Alfredo Del}, Title = {ICT growth and convergence between rich and poor regions}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1-11}, Year = {2003} } @inproceedings{ Author = {Acton, Thomas and Golden, William and van der Heijden, Hans}, Title = {Effects of See-Through Interfaces on User Acceptance of Small-Screen Information Systems}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {416-426}, Year = {2005} } @inproceedings{ Author = {Adam, Alison}, Title = {Gender, Emancipation and Critical Information Systems}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {139-147}, Year = {2001} } @inproceedings{ Author = {Adam, Alison and Bull, Christopher}, Title = {Exploring Macintyre's Virtue Ethics in Relation to Information Systems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {623-633}, Abstract = {There is still surprisingly little explicit consideration of ethics in relation to IS. This paper addresses this relative gap by arguing that MacIntyre's critique of utilitarianism in bureaucratic organizations with its alternative 'virtues-goods-practice-institution' framework offers a fruitful approach for an analysis of ethical concerns relating to information systems. We cast the notion of 'best practice', as embodied in an information system, as a central ethical concern. We briefly describe an empirical study of a Customer Relationship Management system implementation reflecting on the ways that MacIntyre's ethical framework may be a suitable approach towards the ethical analysis of information systems.}, Year = {2008} } @inproceedings{ Author = {Adam, Alison and Light, Ben}, Title = {Selling Packaged Software: An Ethical Analysis}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1-12}, Year = {2004} } @inproceedings{ Author = {Adam, Fredéric}, Title = {Can Social Network Analysis Provide A New Analytical Approach for DSS Development and DSS Research?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {413-426}, Year = {1997} } @inproceedings{ Author = {Adam, Fredéric}, Title = {Visualising and Representing How Organisations Work for a Better Analysis of How}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {287-297}, Year = {2001} } @inproceedings{ Author = {Adam, Frederic and Carlsson, Sven and Sprague, Ralph and Sammon, David and Shanks, Graeme and Moody, Daniel and Keller, Christina}, Title = {Panel: IS PhD research in the 21st century: A tale of candidates and their supervisors}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {3026-3026}, Abstract = {In the 21st century, PhD research has become the cornerstones in the development of the IS field where a significant proportion of published research originates from the Doctoral work of new researchers who need both the doctoral degree and some publications in ranked forums before they can get tenure anywhere, and where established researchers cannot progress if they are not successful in their supervision activity. Institutions are also important players, as they seek to maintain the best PhD programmes despite limited funding. At the top of the research food chain, governments and international agencies also play their part in providing incentives to develop PhD research, not always in very effective ways. In debating these issues, this panel will be of great interest to all researchers involved in PhD supervision. It will also be of great interest to staff who are in charge of administering PhD research. Finally, it will be of great interest to current and would-be PhD candidates who seek answers to their questions in relation to the kind of PhD research they want to carry out. The presence on the panel of researchers from Australia, Europe and the USA ensures that there is broad representativeness in the debate.}, Year = {2009} } @inproceedings{ Author = {Adam, Fredéric and Fitzgerald, Brian}, Title = {A Framework for Analysing the Evolution of the IS Field - Can IS become a Stable Discipline?}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {17-32}, Year = {1996} } @inproceedings{ Author = {Adam, Fredéric and Murphy, Ciaran and Fahy, Martin}, Title = {Cumulative research in DSS: A practical example}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1225-1234}, Year = {1995} } @inproceedings{ Author = {Adam, Marc Thomas Philipp and Hagenau, Michael and Neumann, Dirk and Weinhardt, Christof}, Title = {Emotions in Electronic Auctions - A Physio-Economic Approach on Information Systems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {315-325}, Abstract = {Though auctions show a prevailing dominance in electronic markets, our understanding of how auctions affect human behaviour is still rather limited. In this paper we analyse the impact of emotional processes on the decision making of human agents in electronic auctions. The analysis is based on a physio- economic study, in which human agents take part in a Dutch auction experiment, while their physiological parameters are recorded simultaneously. Parameters evaluated in this study are the electrodermal activity and the heart rate of the experiment participants. Based on the physiological results, we conclude that human agents tend to cognitively set a price at which they want to end the auction, but once they reach that specific price, they are tempted due to emotional processes to wait a little longer in order to increase their nominal payoff. Further we argue that the adaption of psychophysiological methodologies is not limited to mechanism design, but can be of considerable assistance for successful design of information systems in general.}, Year = {2008} } @inproceedings{ Author = {Addis, Thomas Richard and Galal, Galal Hassan}, Title = {Using Problem-Domain and Artefact-Domain Architectural Modelling to Understand System Evolution}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {298-303}, Year = {2001} } @inproceedings{ Author = {Adelakun, Olayele}, Title = {Quality Planning: A Required Element for Information Systems Planning}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1127-1133}, Year = {1997} } @inproceedings{ Author = {Adelakun, Olayele}, Title = {It outsourcing maturity model}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {13-21}, Year = {2004} } @inproceedings{ Author = {Adi, A. and Borzer, D. and Etzion, Opher}, Title = {Semantic Event Model and its Implication on Situation Detection}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {320-325}, Year = {2000} } @inproceedings{ Author = {Ågerfalk, Pär}, Title = {Grounding through operationalization: constructing tangible theory in IS research}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {22-33}, Year = {2004} } @inproceedings{ Author = {Ågerfalk, Pär and Eriksson, Owen}, Title = {Pragmatization Of Conceptual Modelling}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {416-428}, Year = {2002} } @inproceedings{ Author = {Ågerfalk, Pär and Eriksson, Owen}, Title = {Usability in social action: reinterpreting effectiveness efficiency and satisfaction}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {103-117}, Year = {2003} } @inproceedings{ Aggestam.Backlund2007-StrategicKnowledgeManagement, Author = {Aggestam, Lena and Backlund, Per}, Title = {Strategic Knowledge Management Issues when Designing Knowledge Repositories}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {528-539}, Note = {Presented in track Information and Knowledge Management, session Designing KM, on Thu, 7. Jun from 11:15-11:45}, Abstract = {Knowledge forms an important asset in modern organisations. In order to gain and sustain competitive advantage knowledge has to be managed. One aspect of doing this is to build knowledge repositories. In this paper we extend the strategic knowledge management framework to betters suit the process of constructing knowledge repositories. The extended framework highlights, for example, the impact of organizational culture and the importance of distinguishing between the individual and organizational knowledge processes and relating them to each other. The application of the extended framework to analyze a case in the public health care sector revealed a number of important aspects in the preparation and implementation of a knowledge management project. In particular we highlight the importance of having a strategic vision and making the dual relationship between usage and design explicit when implementing a knowledge repository.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Aggestam, Lena and Persson, Anne and Backlund, Per}, Title = {Evaluation Criteria to Increase Information Quality in Electronic Knowledge Repositories}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1814-1825}, Abstract = {Knowledge forms an important asset in modern organisations. In order to gain and sustain competitive advantage knowledge has to be managed. One aspect of this is to use Electronic Knowledge Repositories (EKRs) in order to enhance knowledge sharing, reuse and learning. The success of an EKR is dependent on the quality of its content. For knowledge to be stored in an EKR, it has to be captured. One crucial part of the capture process is to evaluate whether the identified knowledge should be incorporated in the EKR or not. Therefore, to increase information quality in an EKR, the evaluation stage of the capture process must be successfully performed. This paper characterises Critical Success Factors (CSF) for knowledge evaluation and presents six evaluation criteria to guide the evaluation stage in order to increase information quality in an EKR. In particular we highlight the importance of performing evaluation addressing correctness, relevance, protection and redundancy. Keywords: Electronic Knowledge Repositories (EKRs), capture, information quality, Critical Success Factors (CSF), evaluation criteria}, Year = {2008} } @inproceedings{ Author = {Aggrarwal, A. K. and Legon, Ron and Jenkins, Milton A. and Cecez-Kecmanovic, Dubravka and Valenti, S. and Suomi, Reima}, Title = {Panel: Web based education (WBE) and diffusion}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1121-1124}, Year = {2001} } @inproceedings{ Author = {Ahituv, Niv and Etzion, Opher and Neumann, Seev and Rafaeli, Sheizaf and Shoval, Peretz and Te’eni, Dov}, Title = {Panel: Academia influencing the National IT Policy: IS research and education in Israel}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1343-1344}, Year = {1996} } @inproceedings{ Author = {Ahmad Abdul, Aziz and Newman, Michael}, Title = {Transfer of technology and knowledge - The story of an enterprise system implementation}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1102-1113}, Abstract = {The uncertainties of information system development (ISD) provide many routes that end in poor project outcomes. These uncertainties produce opportunities for IS researchers who are continually exploring the complexities of information system development. In this paper, which is a work-in-progress, we are focusing on the implementation of enterprise systems in three universities in Malaysia. We adopt a socio-technical process model which provides us with a vehicle to describe an in-depth analysis of the phenomena under examination. By examining the notions of technology and knowledge transfer in ISD, this paper explores the intricate relationships and interactions between its human and non-human actors in the attempts to construct various network alliances. We end with some suggestions for research and practice.}, Year = {2009} } @inproceedings{ Author = {Ahonen, Mikko and Donnellan, Brian and Mahaley, Steve and O'Donovan, Brian and Teigland, Robin}, Title = {Panel: Going Virtual: Are there Real Opportunities for Business in Virtual Worlds?}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1503-1508}, Abstract = {Gartner Group predicts that by 2012, 80% of all active internet users and Fortune 500 enterprises will have an avatar or a presence in a virtual world. However, since the entrance of business organizations into virtual worlds is relatively recent, there is a limited understanding of the factors necessary for firms to create value within this new medium. Thus, the primary intent of this panel is to investigate how organizations are creating value through virtual world activities with a secondary focus on understanding how to attract and leverage the “gaming generation” for value creation in these activities. This panel will discuss and debate: How are business organizations using virtual worlds to create value? What are the benefits of private vs public virtual worlds in these efforts to create value? What are the best practices for implementing these virtual world efforts? How are organizations attracting avatars in world?}, Year = {2008} } @inproceedings{ Author = {Aichholzer, G. and Schmutzer, R.}, Title = {Organizational, Technological and Regulatory Challenges for Realizing Electronic Government}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1136-1143}, Year = {2000} } @inproceedings{ Author = {Aidemark, Jan}, Title = {Perspectives On The Support Of Knowledge Work}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {951-963}, Year = {2002} } @inproceedings{ Author = {Aier, Stephan and Fischer, Christian}, Title = {Scientific progress of design research artefacts}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2749-2760}, Abstract = {In parallel to widely accepted behavioural research, Design Research (DR) has emerged in Information Systems. Nonetheless, the debate about the scientificity of DR is still ongoing. In the course of this debate, the role of scientific progress has hardly been discussed. But, doubtlessly, scientific progress is regarded as one of the main aims of science; science can even be defined by scientific progress. Philosophy of science has therefore developed a variety of concepts for scientific progress mostly adapted to explanatory and/or predictive theories. Nonetheless, the output of DR differs from those theories; therefore, concepts developed cannot be applied to DR without further ado. In this paper, we propose a first concept for scientific progress of DR artefacts. Because of the complexity of the field we firstly restrict to the research question: What is scientific progress of DR artefacts? Progress is commonly defined as a transition from step A to B whereby B is "better" than A. The aim of our research is to identify criteria for concretizing what is “better” in the context of DR and to define criteria of progressive DR artefacts. We thereby identified the following five criteria: utility, internal consistency, external consistency, scope, and efficiency.}, Year = {2009} } @inproceedings{ Author = {Åkesson, Maria and Ihlström, Carina}, Title = {Designing and evaluating the calm electronic newspaper}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1723-1734}, Note = {454_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Alaranta, Maria}, Title = {Integrating the Enterprise Systems after a Merger: Managing the Change in a Manufacturing Company}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {266-273}, Year = {2005} } @inproceedings{ Author = {Alaranta, Maria}, Title = {Combining theory-testing and theory-building analyses of case study data}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {695-706}, Note = {179_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Alaranta, Maria and Viljanen, Maarit}, Title = {Integrating the IS personnel after a merger - managing challenges and opportunities}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {34-41}, Year = {2004} } @inproceedings{ Author = {Albadvi, A. and Backhouse, James}, Title = {A method for dynamic systems development}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {851-864}, Year = {1995} } @inproceedings{ Author = {Alexy, Oliver}, Title = {On the Importance of Time in IT-related Event Studies}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2404-2415}, Abstract = {Until now, time has been mainly used as a variable in IT-related event studies to explain the delayed impact of IT investments on firm value and productivity. Yet, the timing of the event announcement itself, due to investor sentiment, may have an effect on its valuation by the capital market. Using the example of product source code releases as open source, I find that market valuation takes a curvilinear shape over time due to investor sentiment caused by the rise and fall of the dot.com bubble. Future IT- related event studies will need to take this potentially interfering effect into account.}, Year = {2008} } @inproceedings{ Author = {Algermissen, Lars and Delfmann, Patrick and Niehaves, Björn}, Title = {Experiences in Process-Oriented Reorganisation through Reference Modelling in Public Administrations - The Case Study Regio@KomM}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1434-1445}, Year = {2005} } @inproceedings{ Author = {Ali, Irena and Hasan, Helen and Gould, Edward and Linger, Henry}, Title = {Panel : Knowledge management : The cultural context for enabling technology}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {984-987}, Year = {2002} } @inproceedings{ Author = {Ali, Maryam M.}, Title = {Bridging knowledge divides: internet-based academic research in Saudi Arabia}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1890-1901}, Note = {477_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Allen, David K.}, Title = {IS strategy formulation in higher education institutions}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1045-1052}, Year = {1995} } @inproceedings{ Author = {Allen, David K. and Colligan, D. and Finnie, A.}, Title = {Trust, Power and Inter-Organisational Information Systems: the Case of the Electronic Trading Community Translease}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {834-849}, Year = {1999} } @inproceedings{ Author = {Allen, David K. and Ellis, D.}, Title = {Beyond Paradigm Closure in Information Systems Research: Theoretical Possibilities for Pluralism}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {737-759}, Year = {1997} } @inproceedings{ Author = {Allen, David K. and Kern, Thomas and Newman, Michael and O'Keefe, Bob}, Title = {Panel: Coordinating the Management of IS in Higher Education}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1431}, Year = {2000} } @inproceedings{ Author = {Almeida, Ana and Roque, Licinio}, Title = {Simpler, Better, Faster, Cheaper, Contextual: Requirements Analysis for Methodological Approach to Interaction Systems Development}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {17-22}, Year = {2000} } @inproceedings{ Author = {Alonso Mendo, Fernando and Fitzgerald, Guy}, Title = {An Organizational Change Perspective of SMEs Web Presence Evolving Strategies}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1549-1560}, Year = {2005} } @inproceedings{ Author = {Alpar, Paul and Kalmring, Dirk}, Title = {Inter-organisational knowledge management with internet applications}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {730-742}, Year = {2001} } @inproceedings{ Alphonse2007-BestPracticeRe-Creation, Author = {Alphonse, John}, Title = {Best Practice Re-Creation as Transfer of Fluids}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {600-611}, Note = {Presented in track Information and Knowledge Management, session Best practices of KM, on Thu, 7. Jun from 17:45-18:15}, Abstract = {Successful transfer of knowledge can be a significant source of competitive advantage for an organization. Such transfers have not however been easy and re- creating best practices in particular have been shown to be produce high variances in outcomes. We see the social aspects of knowledge and the transfer process as one area complexity. With the aim of increasing our understanding of these complex social knowledge transfers, we study the best practice re-creation of the system for selling mobile content from Norway to Malaysia. What was successfully accomplished here was to change the way mobile content was transacted in the whole Malaysian market. Using developments in the ANT literature, we use the fluid concept as a framework to analyze the transfer process. We show how viewing best practices as fluids aids our understanding on how to manage such transfers successfully. Fluids have unclear boundaries, multiple identities and changing ownership. Shifting ownership and control in particular helps create the flow necessary for transfer.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Al-Qirim, Nabeel and Corbitt, Brian J.}, Title = {Determinants of electronic commerce usage in small businesses in New Zealand}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {42-52}, Year = {2004} } @inproceedings{ Author = {Alt, Rainer and Cäsar, Marc A. and Grau, Jörg U.}, Title = {Collaboration In The Consumer Product Goods Industry - Analysis Of Marketplaces}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {582-595}, Year = {2002} } @inproceedings{ Author = {Alt, Rainer and Fleisch, Elgar and Werle, O.}, Title = {The Concept of Networkability - How to Make Companies Competitive in Business Networks}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {405-411}, Year = {2000} } @inproceedings{ Author = {Alt, Rainer and Klein, Stefan and Kuhn, Christoph}, Title = {Service task allocation as internal market}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {424-433}, Year = {1994} } @inproceedings{ Alt.Smits2007-NetworkabilityofOrganizations, Author = {Alt, Rainer and Smits, Martin}, Title = {Networkability of Organizations and Business Networks}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {119-130}, Note = {Presented in track E-Business, session Business Process Design and Business Networks, on Fri, 8. Jun from 09:45-10:15}, Abstract = {Information technologies continue to enable increasingly complex business networks. An organizations networkability denotes its ability to collaborate with other organizations and determines the performance on the organizational level. Although the literature on interorganizational systems (IOS) recognizes the need to design these systems on multiple levels and also emphasized a network level, performance measures are often missing when deciding on the networkability of networks. In this paper we look for evidence in the IS and business literature and show two case examples (a network in finance and a network in IT retail) that support the use of networkability of the business network as a whole to predict the performance on the network level. We propose a framework for research on the relationship between networkability and performance on the business network level. Keywords: Business Network Performance, Networkability, Network Design}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Al-Taitoon, Adel and Sorensen, Carsten and Gibson, David}, Title = {Modern professionals and their tools ICT supporting organisational flexibility and control}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {12-21}, Year = {2003} } @inproceedings{ Author = {Alter, Steven}, Title = {Moving Toward a Service Metaphor for Describing, Evaluating, and Designing Systems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {338-349}, Abstract = {This paper explores possible steps toward incorporating the increasingly important topics of service and service systems into the core of the IS field, thereby moving toward a service-oriented core without abandoning existing tool- oriented concepts and methods. Incorporating more of a service mindset into IS would add to the many service-related topics that it already contains. A service mindset would focus more on customer activities and concerns within the analysis of IT-reliant work systems. Following the lead from developments in marketing and operations, it would emphasize customer-centricity and the co-creation of value by service providers and customers. It would encourage greater attention to customer concerns, rather than mostly user concerns, in the implementation of}, Year = {2008} } @inproceedings{ Author = {Alter, Steven and Halonen, Raija and Niehaves, Björn and Sein, Maung and Urquhart, Cathy and Zhang, Ping}, Title = {Panel: Why do we toil? Benefiting research at the cost of practice or vice versa?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {3020-3020}, Abstract = {“Draught between research and practice”, “Relevance vs. Rigor”, these and other idioms refer to the growing discussion about the emphasis of research or practice in IS studies. With this theme, the panel will continue the active discussion that ended ICIS 2008. The proposed panel will awaken discussion on the issues related with IS research carried out to do research for its sake to foster science or to improve practical operations. This discussion is in accordance with the theme of the conference with reflecting research ethics. The target audience will consist of researchers and practitioners who are interested in balancing research and practice perspectives. This may include individuals involved in action research, design science research, system development, behavioural research, and researchers generally in close interaction with practice. The audience will get new insights on the debate of bridging between research and practice and presumably also consolidation on their own thoughts. The discussion will also offer a platform to sort through preferences between practice and research, and to express conceptions of their necessity or insignificance in higher level priorities or objectives. Following the conference theme, the panel will remind researchers to keep Ethics in mind when carrying and reporting academic research.}, Year = {2009} } @inproceedings{ Author = {Altinkemer, Kemal and Kaiwani, M. U.}, Title = {Selected issues in the design and pricing of virtual reality}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {627-634}, Year = {1995} } @inproceedings{ Altinkemer.Ozcelik.ea2007-ProductivityandPerformance, Author = {Altinkemer, Kemal and Ozcelik, Yasin and Ozdemir, Zafer}, Title = {Productivity and Performance Effects of IT-enabled Reengineering: A Firm-level Analysis}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {985-993}, Note = {Presented in track Information Systems and Economics, session IT, Performance and Productivity Evaluation, on Fri, 8. Jun from 08:45-09:15}, Abstract = {We investigate whether the reengineering efforts of companies to leverage potential benefits of using Information Technology (IT) in their business processes improve their productivity and overall firm performance. We analyze firm-level data that covers the period between 1984 and 2004 using a panel data model. We employ standard variables for measuring firm productivity and performance, including labour productivity, return on assets, return on equity, inventory turnover, profit margin, asset utilization, and Tobins q. Our regression estimations show that (i) firms performances remain unaffected during the implementation period of the reengineering projects, and (ii) on average, returns to reengineering seem to accrue two to three years after the end of implementation period.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Alves De Medeiros, Ana Karla and Van Der Aalst, Wil and Pedrinaci, Carlos}, Title = {Semantic Process Mining Tools: Core Building Blocks}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1953-1964}, Abstract = {Process mining aims at discovering new knowledge based on information hidden in event logs. Two important enablers for such analysis are powerful process mining techniques and the omnipresence of event logs in today's information systems. Most information systems supporting (structured) business processes (e.g. ERP, CRM, and workflow systems) record events in some form (e.g. transaction logs, audit trails, and database tables). Process mining techniques use event logs for all kinds of analysis, e.g., auditing, performance analysis, process discovery, etc. Although current process mining techniques/tools are quite mature, the analysis they support is somewhat limited because it is purely based on labels in logs. This means that these techniques cannot benefit from the actual semantics behind these labels which could cater for more accurate and robust analysis techniques. Existing analysis techniques are purely syntax oriented, i.e., much time is spent on filtering, translating, interpreting, and modifying event logs given a particular question. This paper presents the core building blocks necessary to enable semantic process mining techniques/tools. Although the approach is highly generic, we focus on a particular process mining technique and show how this technique can be extended and implemented in the ProM framework tool.}, Year = {2008} } @inproceedings{ Author = {Ambaye, D. and Hayman, A.}, Title = {Causes of IT failures in teams}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1181-1192}, Year = {1995} } @inproceedings{ Author = {Amberg, Michael and Schroeder, Manuela}, Title = {Analysis of E-Business Models for Digital Media Content}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1388-1399}, Year = {2005} } @inproceedings{ Amblee.Bui2007-ImpactofElectronic-Word-of-Mouth, Author = {Amblee, Naveen and Bui, Tung}, Title = {The Impact of Electronic-Word-of-Mouth on Digital Microproducts: An Empirical Investigation of Amazon Shorts}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {36-47}, Note = {Presented in track E-Business, session E-Commerce: Marketing, on Thu, 7. Jun from 14:45-15:15}, Abstract = {This research seeks to assess the impact of electronic Word-of-Mouth (eWOM) on sales performance of digital products. Digital microproducts such as Amazon.coms 49- cent short books, or Apples 99-cent songs are digital goods that can be sold anywhere, at any time, at a low acquisition cost and no delivery costs via Web-based electronic commerce. Set at a fixed and low price, it is expected that price elasticity no longer plays a dominant role in the purchasing decision. This research empirically measures the impact of electronic word-of-mouth, as measured by product ratings, brand ratings and ratings of complementary goods, on the microproduct buying decision. To this end, we have developed a demand model based on electronic word-of-mouth for digital microproducts. We conducted an empirical study using 551 Shorts from Amazon.com. Shorts are condensed versions of books in PDF formats for a fixed price of 49 cents. We tested and validated our proposed demand model. Our findings suggest that book ratings by readers as a measure of electronic word-of-mouth are not a good predictor of book sales. On the other hand, book sales are correlated to the number of reviews, the reputation of the author, and the reputation of complementary goods. Finally, we present a number of theoretical and practical recommendations regarding the use of e- WOM for online sales of microproducts.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Ammon, Rainer von and Davydov, Mark M. and Penzel, Hans-Gert and Rajola, Federico and Winter, Robert}, Title = {Panel: Future directions of information systems research in the financial domain}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1769-1771}, Year = {2005} } @inproceedings{ Author = {Amrani, Redouane El and Rowe, Frantz and Bidan, Marc and Geffroy-Maronnat, Bénédicte and Marciniak, Rolande}, Title = {ERP implementation and change: towards a cross-functional view}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {22-40}, Year = {2003} } @inproceedings{ Amrit.Hillegersberg2007-MappingSocialNetwork, Author = {Amrit, Chintan and van Hillegersberg, Jos}, Title = {Mapping Social Network to Software Architecture to Detect Structure Clashes in Agile Software Development}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {334-345}, Note = {Presented in track E-Work, session Impact of E-Work, on Thu, 7. Jun from 15:15- 15:45}, Abstract = {Software development is rarely an individual effort and generally involves teams of developers collaborating together in order to generate reliable code. Such collaborations require proper communication and regular coordination among the team members. In addition, coordination is required to sort out problems due to technical dependencies that exist when components of one part of the architecture requires services or data input from components of another part of the architecture. The dynamic allocation of the different tasks to people results in various socio-technical structure clashes (STSCs). These STSCs become more pronounced in an Agile Software Development environment and managerial intervention is constantly required to alleviate problems due to STSCs. In this paper we provide a technique to detect these STSCs in a longitudinal fashion with the help of a tool that we are developing. We test this technique in a case study of a software company and show how such structure clashes can be detected by analyzing the social network (along with the betweenness centrality index) in relation to the task dependencies due to the software architecture.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Anaman, Michael and Lycett, Mark and Love, Steve}, Title = {Enhancing Customer Experience within the Mobile Telecommunications Industry}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {874-888}, Abstract = {Given that organizations find it increasingly hard to differentiate products and services, customer experience is viewed as the 'new battleground'. New digital technologies, such as mobile telecommunication services, are not immune from this and providers are increasingly having to consider all aspects of their offering ? concentrating not just on the technology, but on the wider information system of which that technology is part. With that in mind this paper provides outline results that examine the issues of customer experience in the context of initiatives put in place within a major mobile telecommunications provider. Specifically, the work has a focus on initiatives put in place within retail shops that were designed to integrate activities within the business that were not clearly related and thus had negative impact of customer experience. Though the results are partial they illustrate increased organizational buy-in to the importance of customer experience, improved consistency of information across related parts of the business, marginal improvements in relationships between store staff and the contact centre and the impact of non-functional and emotive factors in providing a differentiated services. Perhaps unsurprisingly improved integration within and across the organization results a positive impact on customer experience.}, Year = {2008} } @inproceedings{ Author = {Anandasivam, Arun and Neumann, Dirk}, Title = {Reputation-Based Pricing for Grid Computing in E-Science}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {159-170}, Abstract = {One of the fundamental aspects for an efficient Grid usage is the optimization of resource allocation among the participants. However, this has not yet materialized. Each user is a self-interested participant trying to maximize his utility whereas the utility is not only determined by the fastest completion time, but on the prices as well. Reputation mechanisms help to build trust between loosely coupled and geographically distributed participants. Future revenues are influenced by users' reputation. Providers need an incentive to reduce selfish cancellation of jobs and privilege own jobs. In this paper we present a reputation-based pricing mechanism for a simple, but fair pricing of resources. In e-Science researchers do not appreciate idiosyncratic pricing strategies and policies. Their interest lies in doing research in an efficient manner. Consequently, in our mechanism the price is tightly coupled to the reputation of a site to guarantee fairness of pricing and facilitate price determination. Furthermore, the price is not the only parameter as completion time plays an important role, when deadlines have to be met. We provide a flexible utility and decision model for every participant and analyze the outcome of our reputation-based pricing system via simulation.}, Year = {2008} } @inproceedings{ Author = {Anandasivam, Arun and Premm, Marc}, Title = {Bid price control and dynamic pricing in clouds}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1077-1089}, Abstract = {The term Cloud Computing represents a paradigm for offering different kind of Web services, which can be dynamically developed, composed and deployed on virtualized infrastructure. This work will extend the concepts known from the revenue management to the specific case of Cloud Computing and propose two models, bid price control and a variant of dynamic pricing, that will compete with the commonly used static pricing. Both models will try to maximize revenues by controlling the availability or price of every offered fare class. The aim is to understand from a Cloud Computing company's perspective, how decisions about the pricing and the optimal allocation of the given resources for the various Cloud Services can be supported. As expected, simulation results show that an optimally adjusted dynamic pricing model will outperform any pricing model with static prices and will simultaneously contribute to slightly smoother resource utilization in some cases. However, we will see that the adjustment itself is difficult to realize, and if conducted suboptimal, it may also have certain disadvantages compared to static prices. In combination with a reasonable product differentiation, the bid-price method performed very solid and in nearly any case better than the pure static pricing model.}, Year = {2009} } @inproceedings{ Author = {Anckar, Bill}, Title = {Drivers and inhibitors to E-Commerce adoption: Exploring the rationality of consumer behavior in the electronic marketplace}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {41-58}, Year = {2003} } @inproceedings{ Author = {Anckar, Bill and Olofsson, Svante and Walden, Pirkko}, Title = {Overcoming Online Booking Barriers with a Software Agent Approach}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {385-396}, Year = {2001} } @inproceedings{ Author = {Andersen, Kim Viborg and Nicolajsen, Hanne Westh}, Title = {Digital strategies for organizational change}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1176-1180}, Year = {2001} } @inproceedings{ Author = {Andersen, Kim Viborg and Zinner, Henriksen Helle and Ahmed, Amar Shazad and Arnthórsson, Haukur}, Title = {Stray dogs and wild cats tracking down information systems in government?}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {53-60}, Year = {2004} } @inproceedings{ Author = {Andersson, Bo}, Title = {About Appropriation of Mobile Applications: The Applicability of Structural Features and Spirit}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1251-1261}, Abstract = {This paper presents early findings of a study on how users appropriate a computerised mobile system designed to administer service orders. The theoretical lens used was Adaptive Structuration Theory (AST) and focused on Structural Features, Spirit and Appropriation of Structure. In order to accomplish the purpose, two aspects were to be considered: the system's structure and the user's appropriation, because the structure of a system affects the appropriation of the system. The study was conducted at a large international company's Swedish subsidiary operating in heavy industry, machines and transportation. The methods used were a blend of several instruments, such as analysing documents, observations and interviews. These qualitative empirical data were analysed from the perspective of AST. The initial results demonstrate that some of the tested constructs within AST are not applicable to computerised mobile information and therefore some adjustments must be made in AST to fit the mobile computing domain. In order to test these results further, at least two possible strategies lie ahead: either a closer study of the underlying assumptions of Structural Features and Spirit or a broader test of more of the propositions in the AST framework.}, Year = {2008} } @inproceedings{ Author = {Andersson, Magnus}, Title = {Ubiqutious transport systems: Negotiating context through a mobile-stationary interface}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2194-2205}, Note = {564_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Anding, Markus and Hess, Thomas}, Title = {Online Content Syndication - A Critical Analysis From The Perspective Of Transaction Cost Theory}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {551-563}, Year = {2002} } @inproceedings{ Author = {Andreasson, Lena and Henfridsson, Ola}, Title = {Digital differentiation, software product lines, and the challenge of isomorphism in innovation: A case study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {3027-3039}, Abstract = {This paper examines the adoption of software product line engineering to implement digital differentiation of physical products. The introduction of such software-based variety can typically be challenging for firms innovating within the realm of a manufacturing paradigm. In particular, the mutual dependency between the organization design and product design of new product developing firms may counteract attempts to induce change through software product line engineering. On the basis of innovation theory and the notion of isomorphism, the paper presents a case study of digital differentiation at one of the world's largest automakers, GlobalCarCorp. Relating to the literatures of software product lines and product families, the contribution of the paper is a lens through which to understand the role of isomorphism in implementing digital differentiation in new product development. In addition, practical implications are derived from this in-depth study}, Year = {2009} } @inproceedings{ Author = {Andreu, Rafael and Richard, J. E. and Valor, Josep}, Title = {Business process re-engineering: A new framework and a field study in Spain}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1039-1044}, Year = {1995} } @inproceedings{ Author = {Ang, T. S. L. and Arnott, D. R. and O'Donnell, P. A.}, Title = {An approach for supporting problem formulation in decision support development}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1009-1016}, Year = {1995} } @inproceedings{ Author = {Angehrn, Albert A.}, Title = {Tutorial: Leveraging advanced technologies for learning}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1375-1376}, Year = {1996} } @inproceedings{ Author = {Angehrn, Albert A.}, Title = {The Strategic Implications of the Internet}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1163-1173}, Year = {1997} } @inproceedings{ Author = {Angehrn, Albert A. and Rajola, Federico}, Title = {Panel: Change and innovation management in IS/IT: A simulation approach}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {61-65}, Year = {2004} } @inproceedings{ Author = {Angell, Ian O. and Straub, Bernhard H.}, Title = {"Though this be madness, yet there is method in't"}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {163-170}, Year = {1993} } @inproceedings{ Author = {Angelou, Maria C. and Cornford, Tony}, Title = {Conceptual modelling: An information systems perspective}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {72-79}, Year = {1993} } @inproceedings{ Author = {Anglim, Barbara and Milton, Simon and Rajapakse, Jayantha and Weber, Ron}, Title = {Current trends and future directions in the practice of high-level data modeling: An empirical study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {122-133}, Abstract = {Many organizations now purchase and customize software rather than build information systems. In this light, some argue that high-level data modeling no longer has a role. In this paper, we examine the contemporary relevance of high-level data modeling. We addressed this issue by asking 21 experienced data-modeling practitioners to reflect on their work and to give their opinions on trends and future directions in high-level data modeling. We analyzed transcripts of our interviews with them using Klein and Myers's (1999) framework for qualitative research. We found considerable variation in the practice of high-level data modeling. We also found that high-level data modeling is still considered important, even though organizations ultimately may purchase off-the-shelf software. The reason is that high-level data modeling assists organizations to obtain clarity about IT project scope and requirements, thereby reducing the risk that costly implementation mistakes will be made.}, Year = {2009} } @inproceedings{ Author = {Anketell, D. Rajan}, Title = {In search of a strategy for the successful implementation of information technology at low cost}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {503-512}, Year = {1994} } @inproceedings{ Author = {Antikainen, Jari and Pekkola, Samuli}, Title = {Factors influencing the alignment of SOA development with business objectives}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2579-2590}, Abstract = {Service-Oriented Architecture (SOA) has gained focus as a driver for bridging and aligning business and IT-oriented views in information system development. The critical aspect of successful SOA is aligning technology and business; without proper alignment, the full potential of SOA will not be achieved. The current academic literature includes only few empirical studies on business-IT alignment aspects related to SOA adoption. In this exploratory study we explore factors influencing successful SOA implementation. We interview IT and business people from nine organisations appearing as SOA forerunners in Finland. Our findings indicate that successful SOA adoption is affected by several factors varying from organisation culture to processes and methods, communication and technology. The findings form a basis for future SOA research and a set of guidelines for practitioners.}, Year = {2009} } @inproceedings{ Author = {Aragon, Salvador and Peterson, Ryan R.}, Title = {What should the business know about information systems?}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {66-79}, Year = {2004} } @inproceedings{ Author = {Arami, Mitra and Koller, Monika and Krimmer, Robert}, Title = {User acceptance of multifunctional smart cards}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {80-88}, Year = {2004} } @inproceedings{ Author = {Arapoglou, Aris and Serafeimidis, Vasilis and Doukidis, Georgios I.}, Title = {Rationale and Management of IT Investments in the Case of Greece}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1490-1505}, Year = {1997} } @inproceedings{ Author = {Ardagna, Danilo and Francalanci, Chiara and Trubian, Marco}, Title = {A multi-model algorithm for the cost-oriented design of the information technology infrastructure}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {59-69}, Year = {2003} } @inproceedings{ Author = {Aredo, Demissie B. and Yildirim, Sule}, Title = {Security issues in adaptive distributed systems}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2206-2215}, Note = {565_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Arnold, Yvonne and Leimeister, Jan Marco and Krcmar, Helmut}, Title = {CoPEP: a development process model for community platforms for cancer patients}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {70-71}, Year = {2003} } @inproceedings{ Author = {Arvanitis, Spyros and Loukis, Euripidis}, Title = {The effect of information and communication technologies, workplace re-organization and trade on the demand for employees' skills: A comparative analysis of Greek and Swiss enterprises}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1829-1843}, Abstract = {This paper aims at investigating empirically at the firm level the effect of the use of modern information and communication technologies (ICT), and also of two other factors, the adoption of new forms of workplace organization (which is regarded as a ¡complement' of ICT), and trade (export) activities(a major characteristic of modern economy), on the demand for employees¢ (vocational) education and skills. The study is based on firm-level data collected through a common questionnaire from firms¢ samples of similar composition (concerning firm sizes and industries) in Greece and Switzerland; from these data econometric models of similar specification have been constructed for both countries. The results of multivariate analysis show that the intensive use of ICT correlates positively with the employment shares of high-educated personnel and negatively with the ones of the low-educated personnel. Further, the intensive use of "employee voice"-oriented organizational practices correlates positively with the employment shares of high-educated employees in both countries, and also negatively with the employment share of low-educated ones only for the Swiss firms. The results for the “work design” organizational practices are more ambiguous. Finally, we found some evidence in favour of the trade effect (export activities) only for the Swiss firms.}, Year = {2009} } @inproceedings{ Aschoff.Prestipino.ea2007-CooperationTechnologyand, Author = {Aschoff, Felix-Robinson and Prestipino, Marco and Schwabe, Gerhard}, Title = {Cooperation Technology and Timeliness of Information: Comparing Travelbooks, Wikis and Online Communities}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2271-2282}, Note = {Presented in track Tourism, Culture and IS, session Information Systems and participation - role of travelers, on Sat, 9. Jun from 09:30-10:00}, Abstract = {Based on an information systems metaphor for virtual communities this paper discusses up-todateness as one crucial factor of travel information quality. Two empirical studies are presented which show that the up-to-dateness of information in travelbooks, wikis and in forum communities does not differ systematically. Based on this empirical evidence we focus on understanding the factors influencing the up-to- dateness of the three media. We propose a framework with three determining factors:1) the initial up-to-dateness at the time the information is first available for the user 2) the information volatility in a certain domain and 3) the length of the revision cycles. From these factors we hypothesize a) that the initial up-to-dateness is best in travelbooks and worst in forums and b) that the revision cycle is shortest in forums and longest in travelbooks. Since wikis come close the initial up-to-dateness of travelbooks and its revision cycle is almost as short as in forums, we finally argue why we believe wikis to be the most up-to-date medium in the long run.}, Keywords = {ECIS, ECIS2007, research paper,Tourism, Culture and IS}, Year = {2007} } @inproceedings{ Author = {Aschoff, Robinson and Schwabe, Gerhard}, Title = {On the evolution of online tourism communities - Network battle or long tail niches?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2902-2911}, Abstract = {Even though the emergence or respectively the construction of online communities is of great interest for scientists and community engineers, only few empirical data has been presented on community growth. This article starts with a reflection on possible growth curves of virtual communities. It contrasts a network externality perspective that produces clear winners and losers in a market with a long tail perspective that also allows small niche products to be successful. These considerations are empirically tested with a sample of 74 travel communities whose numbers of registered members were recorded at two measure points. The results show that online travel communities develop into an archetypical long tail. A very small number of communities with exceedingly high numbers of members are accompanied by a vast amount of communities with only few members. An analysis of the long tail, however, reveals that the community tail is not dead but is populated by a large number of especially regional communities that show considerable growth rates.}, Year = {2009} } @inproceedings{ Author = {Ash, Colin G.}, Title = {Managing E-Business Change within a Global E-Marketplace: A Buyer's Perspective}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1139-1150}, Year = {2005} } @inproceedings{ Author = {Ash, Colin G. and Burn, Janice M.}, Title = {Exploring The Benefits From B2B Implementations Through ERP}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1054-1065}, Year = {2002} } @inproceedings{ Author = {Ashleigh, Melanie J. and Nandhakumar, Joe}, Title = {Trust And Technologies : Implications For Information Technology Supported Work Practices}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1134-1143}, Year = {2002} } @inproceedings{ Author = {Ashraf, Mahfuz and Swatman, Paul A. and Hanisch, Jo}, Title = {An Extended Framework to Investigate ICT Impact on Development at the Micro (Community) Level}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1010-1021}, Abstract = {It has been argued that Information and Communication Technologies (ICT) can lead to development in developing countries. With this in mind, developing countries have been rushing to implement ambitious ICT projects in rural areas through the direct- indirect supervision of institutions such as, the World Bank, United Nations (UN) and other donor/local agencies. The main focus of the interventions has been the implementation the ICT project, rather than understanding their impacts at the recipient level. This lack of understanding has led to many failures of ICT projects reported in the literature. We argue there is a need to understand impacts of ICT projects in their local context considering the participants' perspectives at the micro (community) level. Hence, this paper reports on the development and refinement of an extended framework to investigate ICT impact on development in three village areas in the developing country, Bangladesh. Through an interpretive study we argue that previous studies fail to encapsulate many socio-economic aspects of ICT impact, such as mobility restrictions, attitudes towards women and religious influences, especially at the community level. Our extended framework demonstrates that ICT projects can lead to development, but only when such social constraints are addressed.}, Year = {2008} } @inproceedings{ Author = {Assadi, Vahid and Hassanein, Khaled}, Title = {Consumers' acceptance and use of personal health record systems: A theoretical model}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {895-906}, Abstract = {Recently, there has been a growing trend towards consumer-based healthcare in which consumers are increasingly becoming partners in their own care. One way of accomplishing this is to provide consumers with access to their health records through the use of Personal Health Record (PHR) systems. In spite of their potential benefits, recent research has shown that PHRs are not yet popular or well known to consumers. The overall objective of this research is to investigate the influences of various personal, behavioral, and environmental factors on the adoption and use of PHR systems by Canadian consumers. Drawing on both the information systems and behavioral healthcare literatures such a model is developed and presented. The proposed model will be validated using a longitudinal design over a period of 16 months involving patients from two local clinics. The study participants will be introduced to an existing PHR system at those clinics. The system will subsequently be made available for their potential use. Users will be surveyed at various points in time regarding their perceptions about the system utilizing both close-ended and open-ended questions. Collected data will be analyzed using structure equation modeling and qualitative data analysis techniques.}, Year = {2009} } @inproceedings{ Author = {Atkins, Clare and Louw, G.}, Title = {Reclaiming Knowledge: A Case for Evidence-Based Information Systems}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {39-45}, Year = {2000} } @inproceedings{ Author = {Atkins, Clare and Sampson, Jennifer}, Title = {Critical Appraisal Guidelines for Single Case Study Research}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {100-109}, Year = {2002} } @inproceedings{ Author = {Atkinson, Doug and Pervan, Graham P.}, Title = {Group support systems and productivity in four national cultures}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1648-1654}, Year = {1998} } @inproceedings{ Author = {Atwood, Michael E. and Wania, Christine E.}, Title = {Design: Describing the Blind Men's Elephant}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {291-302}, Abstract = {Design is an activity that is central and pervasive in our lives. It is an activity we must understand and one we must be able to do well! This is made difficult by the fact that (1) how we view design changes with the way we view our world, (2) there is no common understanding of the term design, and (3) while design researchers and design practitioners both have much to contribute, they are separate communities. The concept of patterns introduced into architecture by Alexander et al (1977) offers the promise of resolving these problems. But, this promise is largely unrealized. Why this is so, is the focus of this paper.}, Year = {2008} } @inproceedings{ Author = {Au, Grace}, Title = {Developing a modelling framework for document image processing using a simulation model}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {230-238}, Year = {1993} } @inproceedings{ Author = {Aubert, Benoit A. and Rivard, Suzanne and Patry, Michel}, Title = {Deciphering Software Development Outsourcing Through Transaction Cost Theory}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {337-346}, Year = {1996} } @inproceedings{ Author = {Auer, T.}, Title = {Beyond IS implementation: A skill-based approach to IS use}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {193-206}, Year = {1995} } @inproceedings{ Author = {Auerbach, Niklas and Maibaum, Nico}, Title = {Fasme - A Step Towards European E-government Solutions}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1197-1205}, Year = {2002} } @inproceedings{ Author = {Avgerou, Chrisanthi and Cornford, Tony}, Title = {A review of the methodologies movement}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {278-289}, Year = {1993} } @inproceedings{ Author = {Avgerou, Chrisanthi and Frissen, Paul and Wiese-Schartum, Dag and Taylor, John and Walsham, Geoff}, Title = {Panel: Information systems and public administration reform: Contributions from European research programmes}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1293}, Year = {1995} } @inproceedings{ Author = {Avgerou, Chrisanthi and Land, Frank and Lyytinen, Kalle and Krcmar, Helmut and Roode, Dewald and Bartoli, Jacques-André}, Title = {Panel: How does PhD research in information systems differ across countries?}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1359}, Year = {1996} } @inproceedings{ Author = {Avgerou, Chrisanthi and Sassen, Saskia and Ciborra, Claudio U. and Introna, Lucas D.}, Title = {The complex imbrications of ICT and society}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {72-87}, Year = {2003} } @inproceedings{ Author = {Avison, David and Nandhakumar, Joe and Rossi, Matti and Siau, Keng and Truex, Duane}, Title = {Panel: Methodological systems development in the era of visual programming and world wide web}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1729-1733}, Year = {1998} } @inproceedings{ Author = {Avital, Michel}, Title = {Reexamining information systems success through the information technology professionals perspective}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {88-102}, Year = {2003} } @inproceedings{ Author = {Avital, Michel}, Title = {Bolstering Knowledge Management Systems with Appreciative Inquiry}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {89-102}, Year = {2004} } @inproceedings{ Author = {Avital, Michel and Te’eni, Dov}, Title = {From generative fit to generative capacity: exploring an emerging dimension of information systems fit and task performance}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1431-1442}, Note = {369_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Axelsson, Karin and Goldkuhl, Göran}, Title = {The Social Construction of Data Stability: Discovering Four Tactics for Establishing and Preserving Stability in Databases}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2257-2268}, Abstract = {This paper questions the idea of data stability. We focus on core ideas behind an information centric strategy concerning stability in databases (created through enterprise-wide data modeling). We investigate if and how data stability is obtained when an information centric strategy is implemented in practice. We claim that, even though there are many research contributions about information centric strategies, there are still few papers focusing on problems concerning consequences of the strategies' practical implementation. This is, however, an important issue since data integration is a key element of strategic management in, e.g., ERP-systems, data mining applications, and service-oriented architecture (SOA). It is, thus, most important not to neglect existing experiences, when developing the IT systems of tomorrow. The result of our two case studies reveal four tactics focusing on actions conducted to obtain and maintain stability in databases. The tactics are 1) change avoidance, 2) anticipated generalization, 3) constructive standardization, and 4) expansion to new application areas.}, Year = {2008} } @inproceedings{ Author = {Axelsson, Karin and Melin, Ulf and Goldkuhl, Göran}, Title = {Understanding B2B Interaction - A Model To Accentuate Inter-organisational Systems Design Issues}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {541-550}, Year = {2002} } @inproceedings{ Author = {Axelsson, Karin and Melin, Ulf and Lindgren, Ida}, Title = {Developing public e-services for several stakeholders - A multifaceted view of the needs for an e-service}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {653-664}, Abstract = {This paper discusses how several stakeholders in a public e-service development project consider a future e-service and expected changes in administrative processes and working routines. Our findings indicate a much more multifaceted view than the common win-win situation, with increased quality for citizens and increased efficiency for agencies, which is rhetorically put forth as an effect of public e-service implementation. We have studied a development project resulting in an e-service for handling student anonymity when marking written exams in higher education. In this case we have identified five distinct stakeholder groups related to this e-service; students, teachers, course administrators, exam guards, and the university at an agency level. All of them having certain expectations and fears about the new situation. By presenting this diversity in opinions we add further understanding to the notion of e-services as being more or less beneficial for certain stakeholders.}, Year = {2009} } @inproceedings{ Author = {Baacke, Lars and Mettler, Tobias and Rohner, Peter}, Title = {Component-based process modelling in health care}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {430-441}, Abstract = {Structural changes and increasing market dynamics in the health care sector intensify the hospitals' need for cost-savings and process optimization. A first step is the documentation of processes in order to clarify the actual needs. As in health care processes are rather complex and often different players with divergent demands are involved, a disciplined approach to effectively and efficiently model processes is required. For this purpose, in this contribution a component-based modelling approach is presented and applied.}, Year = {2009} } @inproceedings{ Author = {Baars, Henning and Zimmer, Michael and Kemper, Hans-Georg}, Title = {The business intelligence competence centre as an interface between IT and user departments in maintenance and release development}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2061-2072}, Abstract = {The growing relevance, scale, and complexity of Business Intelligence (BI) entails the need to find agile and efficient solutions for the coordination of maintenance and release processes - under consideration of the heterogeneity of the involved units on the IT and the business side. The finance industry with its mature BI infrastructures and its highly turbulent business environment is a forerunner for these developments. Based on a survey among BI users in the finance sector, relevant problem areas in the BI service provision are identified and structured. A series of qualitative interviews among banks and insurance companies is used to gain further insights into approaches for dealing with the related issues. The studies uncover several advantages of a central "BI Competency Centre" (BICC) as well as levers for effectively structuring the interfaces between BICC, IT, and user interface.}, Year = {2009} } @inproceedings{ Author = {Bach, Volker}, Title = {Selecting Software Tools for Business Process Redesign}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {229-252}, Year = {1996} } @inproceedings{ Author = {Back, Barbro and O'Leary, Daniel E. and Nowakowski, Robert and Mueller, Christian D. and Themistocleous, Marinos and Koskivaara, Eija}, Title = {Panel : The impact of IT on accounting and auditing}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1097-1100}, Year = {2002} } @inproceedings{ Author = {Back, Barbro and Osteroom, G. and Sere, K. and Van Wezel, M.}, Title = {Intelligent IS within business: bankruptcy predictions using neural networks}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {99-112}, Year = {1995} } @inproceedings{ Author = {Backhouse, James and Dhillon, Gurpreet}, Title = {Electronic thesaurus for clinical terms: A methodological approach}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {591-600}, Year = {1995} } @inproceedings{ Author = {Backhouse, James and Halperin, Ruth}, Title = {Security and Privacy Perceptions of E- ID: A Grounded Research}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1382-1393}, Abstract = {This paper reports on research in progress that explores the perceptions of security and privacy of UK citizens regarding electronic identity cards. In the wake of the UK National Identity Scheme proposals and with the introduction of electronic identity cards in the coming years, it is important to understand the perspectives of UK citizens. The Scheme sparked furious public debate, but as yet public opinion on the issues has not been researched systematically. Following grounded theory methods of open-coding content analysis, the findings present an empirically-grounded framework depicting the prevailing perceptions held by UK citizens. Four high-level constructs and a set of sub- categories constitute the framework that emerged: Public authorities (Competence and Integrity), Personal privacy principles (Risk/Benefit Balance, Citizen Control and A priori Anti-ID card), Legal and regulatory, and, Systems and technology. Rather than simply indicating whether citizens were 'for' or 'against' eID, the findings from the analysis uncover the reasons behind citizens' attitudes, whether positive, ambivalent or negative, and testify to the diversity of issues and concerns preoccupying them. Preliminary implications are drawn from the findings, specifically as regards the management of information and identity risk to UK citizens brought about by new identity management systems. Further directions for development of this research in progress are signposted.}, Year = {2008} } @inproceedings{ Author = {Backhouse, James and Hsu, Carol and Baptista, John and Tseng, Jimmy C.}, Title = {The key to trust? signalling quality in the PKI market}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {118-121}, Year = {2003} } @inproceedings{ Author = {Backhouse, James and Pucci, Alberto}, Title = {Supporting legal interpretation: A hypertext tool for semantic analysis}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {141-156}, Year = {1993} } @inproceedings{ Author = {Backlund, Per}, Title = {Adopting the Knowledge Embedded in New Methods - The Challange of Aligning Old and New Practices}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {103-114}, Year = {2004} } @inproceedings{ Author = {Backlund, Per}, Title = {On the Research Approaches Employed at Recent European Conferences on Information Systems (ECIS 2002 - ECIS 2004)}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {297-308}, Year = {2005} } @inproceedings{ Author = {Backlund, Per and Hallenborg, Christina and Hallgrimsson, Gumundur}, Title = {Transfer of development process knowledge through method adaptation and implementation}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {122-125}, Year = {2003} } @inproceedings{ Author = {Backlund, Per and Strand, Mattias}, Title = {Evaluating Knowledge Management In Network Contexts - Applying The Strategic Knowledge Management Framework}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {830-839}, Year = {2002} } @inproceedings{ Author = {Bækgaard, Lars}, Title = {Service scenarios - A socio-technical approach to business service modeling}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1595-1605}, Abstract = {Abstract. The paper presents and discusses the notion of service scenarios. A service is work done by a service executor in interaction with a service consumer. A service scenario is a model of a service system and the roles that are played by the actors that participate and interact during the execution of a service. The model represents the roles and the interactions between the participants. Service scenarios can be used to model specific services and the roles played by human beings and IT systems in the execution of services. The use of service scenarios is demonstrated by means of a case study in a public library. The case study indicates that service systems should be understood as socio-technical systems in which service executors and service consumers co-create value in mutual interaction with each other and with a set of shared resources.}, Year = {2009} } @inproceedings{ Author = {Baets, Walter}, Title = {Some empirical evidence on IS strategy alignment in banking}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {391-406}, Year = {1994} } @inproceedings{ Author = {Baets, Walter and Bartoli, Jacques-André and Carlsson, Sven A. and van der Linden, Gert and Wijnhoven, Fons}, Title = {Panel: Virtual Management Education: Do Business Schools deliver what Business Expects?}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {1009-1012}, Year = {1999} } @inproceedings{ Author = {Baets, Walter and Smirnov, Michael I.}, Title = {Strategic IS planning: Relevance for Russia}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {48-63}, Year = {1993} } @inproceedings{ Author = {Bajec, Marko and Krisper, Marjan}, Title = {Issues and Challenges in Business Rule-Based Information Systems Development}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {887-898}, Year = {2005} } @inproceedings{ Author = {Bajec, Marko and Krisper, Marjan and Rupnik, Rok}, Title = {The scenario for constructing flexible, people-focused systems development methodologies}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {115-126}, Year = {2004} } @inproceedings{ Author = {Bakehouse, G. J. and Waters, Sam}, Title = {Information management problem classification and error modelling in IS}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1031-1038}, Year = {1995} } @inproceedings{ Author = {Baker, Bernadette and Stray, Stephanie J. and Galliers, Robert D.}, Title = {What's in a Title? The Nature of Information Management/Systems/Technology Courses in UK Full-Time Master of Business Administration Programmes: Part 1}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {971-988}, Year = {1996} } @inproceedings{ Author = {Baker, M. and Rouse, Anne C.}, Title = {Getting and Keeping software quality certification: Some associated issues}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1077-1086}, Year = {1995} } @inproceedings{ Author = {Baldi, Stefan and Heier, Hauke and Stanzick, Fabian}, Title = {Open Courseware Vs. Open Source Software - A Critical Comparison}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1375-1383}, Year = {2002} } @inproceedings{ Author = {Balint, S. and Kourouklis, A.}, Title = {Managing Work Within a Virtual Manufacturing Enterprise- Revising Project Planning Practice}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {926-931}, Year = {2000} } @inproceedings{ Author = {Ballantine, Joan A. and Cunningham, Nigel}, Title = {Executive Information Systems: An Application in the UK Public Health Service}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1301-1313}, Year = {1997} } @inproceedings{ Author = {Ballantine, Joan A. and Galliers, Robert D. and Powell, Philip}, Title = {Daring to be different: Capital appraisal and technology investments}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {87-98}, Year = {1995} } @inproceedings{ Author = {Ballantine, Joan A. and Levy, Margi and Powell, Philip}, Title = {Firm Size and the Evaluation of Information Systems: Issues and Evidence}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {797-810}, Year = {1996} } @inproceedings{ Author = {Ballantine, Joan A. and Stray, Stephanie J.}, Title = {A comparative analysis of the evaluation of information systems and other capjtal investments: empirical evidence}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {809-822}, Year = {1998} } @inproceedings{ Author = {Bamboulis, Dimitra and Addison, Tom}, Title = {Computer Aided Software Engineering: An Assessment of Benefits in a Sample of South African Companies}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {607-620}, Year = {1996} } @inproceedings{ Author = {Bandara, Wasana and Heckl, Diana and Rosemann, Michael}, Title = {Teaching case: Influences of six sigma embracement and abondenment}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1844-1854}, Abstract = {Six Sigma is a methodology that uses data and statistical analyses on business processes to measure and improve the conduct and the output of production and service-oriented processes. Derived from a variety of quality management and industrial engineering approaches, it has emerged into one of the most popular process re-design methodologies. This paper complements the rich body of knowledge on Six Sigma methods and techniques with insights into the actual adoption of Six Sigma. Sunstate Financials is one of Australia's leading financial organizations. Having recognized the advantages of Six Sigma, Sunstate Financials started their Six Sigma journey in 2001. The peak of Six Sigma deployment at Sunstate Financials lasted for approximately 2 years. Almost every person in the company was aware of the Six Sigma methodology, and many projects commenced under the Six Sigma banner. Although the use of Six Sigma has shown dramatic process improvements and cost reductions, Six Sigma is no longer in use at Sunstate Financials. This teaching case explores the Six Sigma experiences of one of Australia's leading financial service providers, and why this methodology failed as a sustainable long term approach. It describes the key issues of Six Sigma and provides valuable lessons learnt.}, Year = {2009} } @inproceedings{ Bandara.Indulska.ea2007-MajorIssuesin, Author = {Bandara, Wasana and Indulska, Marta and Sadiq, Shazia and Chong, Sandy}, Title = {Major Issues in Business Process Management: An Expert Perspective}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1240-1251}, Note = {Presented in track IS/IT Management, session Strategy and Innovation, on Sat, 9. Jun from 09:30-10:00}, Abstract = {Process is perennial. Within any business activity or enterprise it is crucial that the variable of operational efficiency is maintained at sufficiently high levels, such that the return on investment is sustainable enough to justify its continued existence. Business Process Management (BPM) is the term used to encapsulate a process-driven approach to attaining enterprise operational efficiency. Despite BPM being ranked as top priority by organizations, current status of BPM research suggests a gap of addressing present industry demands. In this paper, we aim to identify the issues that organizations face in their efforts to manage business processes, as identified by BPM across the globe. The findings point to, among others, lack of top management support, lack of tool support for process visualization, and lack of connection between process design and process execution.}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Banderker, Nesaar and Belle, Jean-paul Van}, Title = {Mobile technology adoption by doctors in public healthcare in the Western Cape, South Africa}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {873-885}, Note = {223_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Bannister, Frank}, Title = {Dismantling the Silos: The challenge of Extracting New Value from Civil Service IT Investments}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {14-26}, Year = {1999} } @inproceedings{ Author = {Bannon, Liam J.}, Title = {Group Decision Support Systems: An Analysis and Critique}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {526-540}, Year = {1997} } @inproceedings{ Author = {Bansler, Jørgen P. and Havn, Erling C.}, Title = {Information systems development with generic systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {707-718}, Year = {1994} } @inproceedings{ Author = {Bansler, Jørgen P. and Havn, Erling C.}, Title = {Sharing Best Practices: An Empirical Study of IT -Support for Knowledge Sharing}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {653-664}, Year = {2001} } @inproceedings{ Author = {Bansler, Jørgen P. and Havn, Erling C.}, Title = {Exploring The Role Of Network Effects In It Implementation : The Case Of Knowledge Management Systems}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {817-829}, Year = {2002} } @inproceedings{ Author = {Bansler, Jørgen P. and Havn, Erling C.}, Title = {When Systems Loose their Identity}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {127-138}, Year = {2004} } @inproceedings{ Author = {Bansler, Jørgen P. and Havn, Erling C. and Thommesen, Jacob and Damsgaard, Jan and Scheepers, Rens}, Title = {Corporate Intranet Implementation: Managing Emergent Technologies and Organizational Practices}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {750-757}, Year = {1999} } @inproceedings{ Author = {Banville, Claude and Landry, Maurice and Keable, Michel}, Title = {On the sensitivity of IS professionals to the legitimacy of their interventions}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {643-659}, Year = {1998} } @inproceedings{ Author = {Barbagallo, Donato and Francalanci, Chiara}, Title = {The relationship among development skills, design quality, and centrality in open source projects}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2024-2035}, Abstract = {In a previous paper, we have found empirical evidence supporting a positive relationship between network centrality and success. However, we have also found that more successful projects have a lower technical quality. A first, straightforward argument explaining previous findings is that more central contributors are also highly skilled developers who are well known for their ability to manage the complexity of code with a lower attention to the software structure. The consolidated metrics of software quality used by the authors in their previous research represent measures of code structure. This paper provides empirical evidence supporting the idea that the negative impact of success on quality is caused by the careless behaviour of skilled developers, who are also hubs within the social network. Research hypotheses are tested on a sample of 56 OS applications from the SourceForge.net repository, with a total of 378 developers. The sample includes some of the most successful and large OS projects, as well as a cross-section of less famous active projects evenly distributed among SourceForge.net's project categories.}, Year = {2009} } @inproceedings{ Author = {Barbini, Francesco Maria and D'Atri, Alessandro}, Title = {How Innovative are Virtual Enterprises?}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1091-1102}, Year = {2005} } @inproceedings{ Author = {Barca, Carlos and Cordella, Antonio}, Title = {Seconds out, round two: contextualising e-government projects within their institutional milieu - a London local authority case study}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {139-154}, Year = {2004} } @inproceedings{ Author = {Barclay, Corlane and Osei-Bryson, Kweku-Muata}, Title = {An exploratory evaluation of three IS project performance measurement methods}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2810-2821}, Abstract = {Information systems projects play an important strategic role in organisations and are key drivers to the delivery of change. Given this prominence it is essential to find measurement methods that effectively analyse and communicate the performance to its stakeholders. Further, to assure contribution to both research and practice it is essential to verify the utility of the artefacts (i.e. methods) developed to help validate or justify that the solutions are suitable for practice, and fit the needs and contexts for which it is created. Grounded in the design science paradigm, this paper reports an exploratory evaluation of the perception of certain qualities of two recently developed measurement methods (The Project Performance Scorecard and Project Objectives Measurement Model) against the traditional Triple Constraint method. An analytic scenario-based survey of fifty-one (51) participants, comprising of three (3) sets of independent sample of seventeen (17) respondents each was used. The study analysed dimensions of task performance, ease of use, perceived usefulness, perceived semantic qualities and user satisfaction from the perspective of the participants. The preliminary study revealed encouraging results for the new methods and the general design process which can help guide current use and further refinements. The limitations of the study and future research directions are discussed}, Year = {2009} } @inproceedings{ Author = {Bardaki, Cleopatra and Pramatari, Katerina and Doukidis, Georgios I.}, Title = {IP-Mapping a RFID-Integrated Shelf Replenishment Information System for the Retail Industry to Assess Information Quality}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1894-1905}, Abstract = {Motivated by the problem of out-of-shelf (OOS) in retail industry and the emergence of RFID (Radio Frequency Identification) technology, this paper investigates the impact that the adoption of RFID has on the quality of information utilized during the shelf replenishment process. A RFID-integrated information system (IS) with three alternative implementation scenarios is proposed to enhance the shelf replenishment process. The impact of the three alternative solutions on the quality of the IS information input and output is examined in terms of accuracy, timeliness and completeness. The quality of the}, Year = {2008} } @inproceedings{ Barjis2007-ExecutableOntologicalBusiness, Author = {Barjis, Joseph}, Title = {Executable Ontological Business Process Model}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2086-2097}, Note = {Presented in track Organizational \& Enterprise Engineering, session Towards Tools, on Fri, 8. Jun from 09:15-09:45}, Abstract = {In this paper we introduce a modeling method and technique aiming at developing executable ontological business process models. The resulting models allow straightforward simulation. The proposed method is theoretically based on the concept of Business Transaction derived from the Language Action Perspective, and, diagrammatically, it is based on the formalism and semantics of Petri net. The transaction concept is used for conceiving organizational reality, and the formalism of Petri nets as a modeling technique. For the coherence between these two as a whole, two research questions were to be investigated. First, the standard Petri net notations need to be graphically extended to adequately visualize the underlying notions of business transactions. Second, a framework (guideline) needs to be developed to apply the proposed modeling technique in a systematic way. Investigation of these two questions resulted in a number of deliverables that constitutes the contributions of this paper. The main contributions of this paper are: 1) executable ontological model of enterprises; 2) a compact modeling technique; 3) a framework or guideline for applying the proposed modeling method.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Barki, Henri and Benbasat, Izak}, Title = {Contributions of the Theory of Reasoned Action to the Study of Information Systems: Foundations, Empirical Research and Extensions}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {5-16}, Year = {1996} } @inproceedings{ Author = {Barki, Henri and Rivard, Suzanne and Talbot, Jean}, Title = {Risk Management by Information Systems Project Leaders}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {254-265}, Year = {1997} } @inproceedings{ Author = {Barnden, Andrew}, Title = {A Framework for Analysing SSM-based Studies}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1149-1154}, Year = {1997} } @inproceedings{ Author = {Barnes, Stuart}, Title = {Modelling use continuance in virtual worlds: The case of second life}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {13-24}, Abstract = {There are now many virtual worlds in existence, a number of which have built considerable user bases. However, there is little empirical evidence to suggest what factors underpin their continued usage and success. This study set about determining why users continue to use virtual worlds, using the example of the popular virtual world of Second Life. The study adopts continuance theory and extensions to the basic model to examine the effects of enjoyment, habit and absorption. The results (n=339) suggest that continuance intention is driven by perceived usefulness, habit, absorption and enjoyment, which together provide a comprehensive explanation for virtual world behaviour (R2=0.565). Interestingly, satisfaction did not appear to play a direct strong role in determining intentions. The paper rounds off with conclusions and implications for future research and practice in this very new area of inquiry.}, Year = {2009} } @inproceedings{ Author = {Barnes, Stuart and Boehringer, Martin}, Title = {Continuance usage intention in microblogging services: The case of twitter}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {556-567}, Abstract = {The emergence of Web 2.0 has brought with it a plethora of social networking technologies. Among these, microblogging has emerged as a new and popular tool for short, frequent communication via Web postings. The most popular microblogging service, Twitter, has established a large user base, in spite of numerous criticisms. This study aims to examine why this is the case. In particular, the study develops a model of microblogging use continuance based on theories of continuance, habit and critical mass. The model is then tested by means of a Web survey of Twitter users (n=131) and structural equation modelling using the partial least squares technique. The results suggest that continued use intention is strongly determined by perceived usefulness, satisfaction and habit (R2=0.454) which together provide a strong explanation for Twitter user behaviour. Further, critical mass and frequency of prior behaviour, both influenced by social network size, are strong determinants of the habit construct. The paper rounds off with conclusions and implications for future research and practice in this very new area of inquiry.}, Year = {2009} } @inproceedings{ Author = {Barnes, Stuart J.}, Title = {The development of a context and process model of IS introduction and evaluation}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1257-1275}, Year = {1995} } @inproceedings{ Author = {Barnes, Stuart J.}, Title = {A Cause Map Approach to Assessing IS Implementation and Evaluation in the UK Health Sector}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {90-103}, Year = {1997} } @inproceedings{ Author = {Barnes, Stuart J. and Liu, Kenny and Vidgen, Richard T.}, Title = {Evaluating WAP News Sites: The Webqual/m Approach}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {344-355}, Year = {2001} } @inproceedings{ Author = {Barnes, Stuart J. and Vidgen, Richard T.}, Title = {WebQual: An Exploration of Web-Site Quality}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {298-305}, Year = {2000} } @inproceedings{ Author = {Barnes, Stuart J. and Vidgen, Richard T.}, Title = {Data Triangulation in Action: Using Comment Analysis to Refine Web Quality Metrics}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {92-103}, Year = {2005} } @inproceedings{ Author = {Barnes, Stuart J. and Vidgen, Richard T.}, Title = {An evaluation of user acceptance of a corporate intranet}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {788-799}, Abstract = {Intranets represent an important organisational resource for knowledge sharing. However, as yet, there has been little research into the quality of intranets and the impact of quality on intranet user acceptance. In the study reported in this paper, an intranet quality assessment tool comprising the dimensions usability, design, and information quality, is combined with perceived usefulness and social influence from the technology acceptance literature to create an intranet acceptance model. The model is applied to the sales and marketing division of an international manufacturing company. Data is collected via a Web survey (n=131, response rate = 65.5%) and tested using the partial least squares approach to structural equation modelling. The results show that intranet quality is a significant factor in determining behavioural intention to use, although it is less important than perceived usefulness and social influence. Comments collected from respondents are used to illustrate the findings and provide an insight into user behaviour. The discussion considers the implications, future research (e.g., the role of social influence in intranet usage) and limitations. The paper rounds off with a short summary.}, Year = {2009} } @inproceedings{ Author = {Barrett, Michael and Drummond, Aldemir and Sahay, Sundeep}, Title = {Exploring the Impact of Cross-Cultural Differences in International Software Development Teams: Indian Expatriates in Jamaica}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {347-356}, Year = {1996} } @inproceedings{ Author = {Barrett, Michael and Scott, Susan V.}, Title = {The Emergence of Electronic Trading in Global Financial Markets: Envisioning the Role of Futures Exchanges in the Next Millennium}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {717-722}, Year = {2000} } @inproceedings{ Author = {Barry, Chris}, Title = {Decision-Making and Information Systems Development - A Conceptual Framework}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1009-1020}, Year = {2005} } @inproceedings{ Author = {Barry, Chris and Brown, Jeremy}, Title = {Finding a home for web-based information systems - perusing the landscape}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {126-138}, Year = {2003} } @inproceedings{ Author = {Barry, Chris and Torres, Ann M.}, Title = {Questioning the Use of Opaque Web Practices Among Low-Cost Airline Carriers}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {634-645}, Abstract = {Modest attention has been given to the subtle ethical issues of 'best practice' on the Internet, such as the exploitation of Web technologies to inhibit or avoid customer service. Increasingly, some firms are using Websites to create distance between themselves and their consumers in specific areas of their operations, while simultaneously developing excellence in sales transaction completion via self-service. This paper examines findings from a study on the self-service Websites of low-cost airline carriers (LCCs) in Ireland. The LCCs' adoption of technology has meant more efficient flight options and enhanced price transparency within the industry. Yet despite advances, a number of LCCs use their information systems in a conflicting manner when managing customer interactions. The 'opaque' Web practices many LCCs employ appear to be intentional in design and are contrary to the ethos of designing a 'good system'. Accordingly, the LCC sector has come under greater scrutiny for engaging in 'unfair practices' and violating consumer protection law. The paper notes the teaching of information systems development (ISD) and marketing assumes ethicality in their practice. While these business disciplines are central to the success of self-service Websites, there is a gap between the disciplines' theoretical ideals and their practice.}, Year = {2008} } @inproceedings{ Author = {Barry, Owen Harte and O'Flaherty, Brian}, Title = {A case of ‘non strategic' alignment - An IT and business unit liaison role}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {139-150}, Year = {2003} } @inproceedings{ Bartels.Breitner2007-Real-TimeMarketValuation, Author = {Bartels, Patrick and Breitner, Michael H.}, Title = {Real-Time Market Valuation of Options Based on Web Mining and Neurosimulation}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {466-477}, Note = {Presented in track Financial Services and IS, session Standard Software; Applications of Neurosimulation, on Thu, 7. Jun from 14:45-15:15}, Abstract = {Todays theoretic, i.e. stochastic option valuation models inherently base on unrealistic assumptions. Moreover, not only the well-known inputs but also hidden inputs affect option market prices signifi-cantly. The core question is: Are time-varying Artificial Neural Network (ANN) models based on a high amount of automatically collected market data more accurate and more realistic? To answer this question the software suite WARRANT-PRO-1 is used which incorporates the web mining agent PISA (Partially Intelligent Software Agent) and the neurosimulator FAUN (Fast Approximation with Uni-versal Neural Networks). WARRANT-PRO-1 synthesizes ANN market valuation functions of Internet-available data or other (semi )structured text sources in real-time. FAUN trains ANN, e.g. market prices for standard and user defined so called OTC (over the counter) options. Statistical analyses and relevant examples including German DAX warrants and OTC options show the good performance of the ANN pricing models and of the software suite.}, Keywords = {ECIS, ECIS2007, research paper,Financial Services and IS}, Year = {2007} } @inproceedings{ Author = {Barth, Theodor and Merali, Yasmin and Snowden, David}, Title = {Panel: Facing disruption - responsive contents and technological responsability}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {151-159}, Year = {2003} } @inproceedings{ Bartis.Mitev2007-MultipleNarrativeApproach, Author = {Bartis, Eszter and Mitev, Nathalie N.}, Title = {A Multiple Narrative Approach to Information Systems Failure: A Successful System that Failed}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1421-1433}, Note = {Presented in track IS Research Methodologies, session Multiple Method Approach, on Fri, 8. Jun from 09:45-10:15}, Abstract = {We discuss the introduction of an information system where the dominant coalition claimed project success. While the key users did not use the system as intended and the project goals were not achieved, the project committee reported success to the top management board. Using a multimethodological approach, we can follow how different stakeholders attributed different meanings to the system introduced over time. The rhetorical tools used are analysed using a narrative methodology. We draw on the social construction of technology and use the concept of relevant social groups to understand the different interests influencing the organizational dynamics. We complement this approach by employing the concepts of organisational power and cultural fit between the new system and the different subcultures. We found that this multiple approach explains well how the acceptance of the new software processes was interpreted differently within the organisation, and also by the software supplier. Although limited, our case study reveals the process of socially constructing the success or failure of an information system using this multiple research approach. We compare our results with the literature on IS failures and we consider the value of combining constructionist and critical approaches through a narrative methodology.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Bartmann, Dieter and Camuffo, Arnaldo and de Marco, Marco and Winter, Robert}, Title = {Panel: The future of distribution system in retail banking: strategy resources and technology}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {160-172}, Year = {2003} } @inproceedings{ Author = {Bartoli, Jacques-André and Le-Moigne, Jean-Louis and Baets, Walter and Colombo, G. and Martins, M. Da Costa and Ermine, J. L. and Llorka, J. Parets and Singh, M.}, Title = {Panel: Strategic information systems: The design of intelligent organizations}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1279-1281}, Year = {1995} } @inproceedings{ Author = {Basaglia, Stefano and Caporarello, Leonardo and Magni, Massimo}, Title = {The mediating role of IT knowledge integration capability in the relationship between team performance and team climate}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2048-2060}, Abstract = {The purpose of our paper is twofold: on one hand we draw on the team climate literature to understand how IT knowledge integration capability can be promoted within team-based structures; on the other hand we rely on resource-based view framework for understanding how IT knowledge integration capability affects teams performance, in terms of effectiveness, and efficiency. We tested our research model on a sample of 410 members and leaders of 69 organizational work teams. Results show the critical role played by team climate for favouring IT knowledge integration capability, which in turn affects team outcomes.}, Year = {2009} } @inproceedings{ Basaglia.Caporarello.ea2007-CombiningInternaland, Author = {Basaglia, Stefano and Caporarello, Leonardo and Magni, Massimo and Pennarola, Ferdinando}, Title = {Combining Internal and External Perspectives: The Adoption of VOIP in Italy}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1681-1693}, Note = {Presented in track IS and Transformation, session Innovation, Adoption and Alignment, on Thu, 7. Jun from 17:45-18:15}, Abstract = {The present research simultaneously considers the institutional, management fashion, and efficient-choice perspectives for understanding the drivers of VoIP adoption process. A theoretical model is developed and tested through structural equation modeling on 620 Italian firms. We hypothesize that both external and internal factors affect the intention to adopt VoIP. Results underscore both the importance of coercive and fashion setters pressure (i.e. external factors), and the pivotal role of perceived internal benefits (i.e. internal factors) in shaping intention to adopt.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Author = {Basaglia, Stefano and Caporarello, Leonardo and Magni, Massimo and Pennarola, Ferdinando}, Title = {Team Level Antecedents of Individual Usage of a New Technology}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {937-948}, Abstract = {Prior research on individual usage of a new technology has essentially approached the issue through framework solely based on individual level, while literature on teams points out that team level characteristics may affect individual behaviors. Therefore, in this study we investigate how team-level variables influence individual usage of a new technology. Using data from 350 team leaders and team members belonging to 60 teams, we test cross-level hypotheses by adopting hierarchical linear modeling (HLM). Results indicate that team autonomy negatively affects individual usage, while team learning culture has a positive influence on individual usage. Moreover, our results point out that team cohesion does not have any moderation effects between team variables and individual usage. Theoretical and practical implications are offered.}, Year = {2008} } @inproceedings{ Author = {Basden, Andrew}, Title = {A Philosophical Underpinning For ISD}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {68-78}, Year = {2002} } @inproceedings{ Author = {Basden, Andrew}, Title = {The notion of lifeworld applied to information systems research}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2995-3006}, Abstract = {Much IS research brings a-priori theoretical constructs to its domain of study. As such, it is in danger of generating distorted outcomes. To avoid this, IS research should be 'lifeworld-oriented'. Characteristics of the lifeworld are drawn from philosophy, applied to examples of IS research, and used to make a proposal for 'lifeworld-oriented IS research.}, Year = {2009} } @inproceedings{ Author = {Baskerville, Richard}, Title = {Agile Security For Information Warfare: A Call For Research}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {155-164}, Year = {2004} } @inproceedings{ Author = {Baskerville, Richard and Adam, Alison and Krcmar, Helmut and Peppard, Joe and Venable, John}, Title = {Panel: IT employment and shifting enrolment patterns in information systems}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1765-1768}, Year = {2005} } @inproceedings{ Author = {Baskerville, Richard and Cavallari, Marco and Hjort-madsen, Kristian and Pries-Heje, Jan and Sorrentino, Maddalena and Virili, Francesco}, Title = {Extensible Architectures: The Strategic Value of Service-Oriented Architecture in Banking}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {761-772}, Year = {2005} } @inproceedings{ Author = {Baskerville, Richard and Dhillon, Gurpreet and Pernul, Günther and S -Soares, Filipe de}, Title = {Panel: Information systems security standards: The solution or the problem?}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1780-1782}, Year = {2005} } @inproceedings{ Author = {Baskerville, Richard and Pries-Heje, Jan}, Title = {Grounding the theory in action research}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {837-850}, Year = {1995} } @inproceedings{ Author = {Baskerville, Richard and Pries-Heje, Jan}, Title = {Information Technology Diffusion: Building Positive Barriers}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {401-416}, Year = {1996} } @inproceedings{ Author = {Baskerville, Richard and Pries-Heje, Jan}, Title = {Information Systems Development @ Internet Speed : A New Paradigm In The Making!}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {282-291}, Year = {2002} } @inproceedings{ Author = {Bassellier, Genevieve and Pinsonneault, Alain}, Title = {Assessing top management support for information technologies: a new conceptualization and measure}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1536-1543}, Year = {1998} } @inproceedings{ Author = {Bassie, E. and Trienekens, J. J. M. and Aerts, A. T. M. and Giesberts, P. M. J.}, Title = {Quality assurance software application requirements (QUASAR) for industrial manufacturing}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1087-1094}, Year = {1995} } @inproceedings{ Author = {Batenburg, Ronald and Constantiou Ioanna, D.}, Title = {A European study of e-business maturity and ICT-benefits: Is there a conditional relationship?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2555-2566}, Abstract = {The present study explores the relationship between e-business maturity and perceived benefits from (Information and Communication Technologies) ICT at the firm level. We aim to debunk this relationship in terms of its strength and stability, and explore conditions that might influence it. Taking an economic approach, we hypothesize that the relation between e-business maturity and perceived benefits from ICT adoption will be influenced the costs of intra-organisational adaptations due to ICT. Using data from an European survey on ICT adoption and e-business maturity of the firms (N=7,072) we show that the correlation between e-business maturity and perceived benefits from ICT adoption is indeed positive, significant and stable over countries, industries, organisational size and age. Further, our hypothesis is confirmed that intra-organisational adaptations due to ICT moderates the positive correlation between a firms' e-business maturity and perceived benefits from ICT.}, Year = {2009} } @inproceedings{ Author = {Batenburg, Ronald and Versendaal, Johan}, Title = {Business alignment in the CRM domain: predicting CRM performance}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {165-176}, Year = {2004} } @inproceedings{ Author = {Batenburg, Ronald and Versendaal, Johan}, Title = {Maturity Matters: Performance Determinants of the Procurement Business Function}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {563-574}, Abstract = {The procurement business function is increasingly recognized as strategic and subject of performance management. In this paper we present a research model to decompose the procurement function by six maturity dimensions (strategy, e- technology, process, information, monitoring and organization). The model is based on the proposition that an organizations' procurement performance is positively related to its procurement maturity. In addition, we hypothesize that the alignment between the different procurement maturity dimensions positively effects the maturity-performance relation. A survey was conducted among 117 Dutch organizations from various industries and size categories, to apply the research model and test the hypothesis. From regression analysis we found significant positive, and stable net effects of procurement maturity on procurement performance. Alignment did not effect the shape of the maturity- performance relationship, but (by one type of measurement) it does increases the strength of the relationship. We conclude that our research model supports procurement maturity assessment and benchmarking for organizations, to improve their procurement business function in an integrative way.}, Year = {2008} } @inproceedings{ Author = {Batikas, Michail and Miralles, Francesc}, Title = {Firms' Decision to Contribute to Free Libre Open Source Software Communities}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1478-1487}, Abstract = {Free/Libre and Open Source Software (FLOSS) has rapidly been shifting the last years from a model driven purely by the developer community and university support to one where a main driver is industry. Even though a lot of firms have the chance to follow a free ride approach, they choose to contribute to the FLOSS communities with various ways. So, an obvious question is why firms decide to contribute to FLOSS communities. Which are these factors that lead them to be heavily involved in the FLOSS communities? The theory of Planned Behavior along with the Tragedy of the Commons and Digital Commons, and the state-of-the-art research on FLOSS 2.0 is the theoretical basis of this research-in-progress work.}, Year = {2008} } @inproceedings{ Author = {Bauer, Christian and Chin, K. L. and Chang, V.}, Title = {Web-Based Learning: Aspects of Cultural Differences}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1396-1402}, Year = {2000} } @inproceedings{ Author = {Bauer, Christian and Colgan, J. and Wreford, J.}, Title = {Unbundling Processes in On Line Trading: Economic and Technical Drivers}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {812-818}, Year = {2000} } @inproceedings{ Author = {Bauer, Christian and Scharl, Arno}, Title = {A Classification Framework and Assessment Model for Automated Web Site Evaluation}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {758-765}, Year = {1999} } @inproceedings{ Author = {Bauer, Christian and Scharl, Arno}, Title = {Tool-Supported Evolutionary Web Development: Rethinking Traditional Modeling Principles}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {282-289}, Year = {2000} } @inproceedings{ Author = {Bauernfeind, Ulrike and Mayr, Thomas and Zins, Andreas}, Title = {A conceptual model for quality dimensions for b2c recommender systems}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1007-1018}, Note = {258_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Bayrak, Tuncay and Grabowski, Martha R.}, Title = {Safety-critical Wide Area Network Performance Evaluation}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1228-1236}, Year = {2002} } @inproceedings{ Author = {Bechard, D. and Barki, Henri and Hartwick, J.}, Title = {An assessment of equity and user information satisfaction in an IS development context}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {235-246}, Year = {1995} } @inproceedings{ Author = {Beck, Roman and König, Wolfgang and Wigand, Rolf T.}, Title = {Beyond the electronic commerce diffusion race: efficiency prevails}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {173-184}, Year = {2003} } @inproceedings{ Author = {Becker, Alexander and Buxmann, Peter and Widjaja, Thomas}, Title = {Value potential and challenges of service-oriented architectures - A user and vendor perspective}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2085-2096}, Abstract = {This article summarizes the results of 25 expert interviews, regarding the value potential and challenges of the Service-oriented Architecture (SoA) paradigm for users and software vendors. On the user side, the SoA value potential most often mentioned by experts was agility, followed by process optimization. Cost reduction, through a more efficient development, or consolidation of redundant IS landscapes are also seen as a value potential. In contrast to the literature, reuse of services seems not that significant and is highly debated among the experts. In order to realize the value potentials, users have to overcome certain challenges. Here, the experts mention the financing of the investments, the setting up of a proper governance and the creation of a common understanding of the SoA paradigm as biggest hurdles. For the software vendors, experts mention that SoA-based solutions create new market opportunities as lock-in-effects are lowered and offerings can be easier enhanced by third-party services. Regarding cost, there is potential to harmonize existing product portfolios or integrate acquisitions more easily. Development cost reduction is less evident at the current stage of adoption. It is assumed that lower lock-in effects also lead to increased competition, which could become a major challenge especially for established vendors.}, Year = {2009} } @inproceedings{ Author = {Becker, Jörg and Brelage, Christian and Thygs, Michael and Ribbert, Michael}, Title = {Conceptual design of www-based information systems}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {185-195}, Year = {2003} } @inproceedings{ Author = {Becker, Jörg and Breuker, Dominic and Pfeiffer, Daniel and Räckers, Michael}, Title = {Constructing comparable business process models with domain specific languages - An empirical evaluation}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1342-1353}, Abstract = {The objective of this paper is to evaluate the semantic building block-based approach as a means for improving comparability in business process modelling. It is described whether and why the semantic building block-based approach reduces the variations in comparison to traditional modelling approaches. Our argumentation is grounded on the assumption that business process modelling projects in large organisations have to be conducted in a distributed manner. However, the goal of these projects is to integrate single models into a consistent process landscape. This allows the organisation to mine the processes for potential improvements. A lack of comparability could deteriorate the quality of the process landscape and the analysis performed on its basis. In a laboratory experiment the variations of distributed process modelling in the traditional and the building block-based approach have been compared. Results indicate that the semantic building block-based approach leads to considerably fewer variations between business process models and, thus, improves the comparability of them.}, Year = {2009} } @inproceedings{ Author = {Becker, Jörg and Delfmann, Patrick and Herwig, Sebastian and Lis, Lukasz and Stein, Armin}, Title = {Towards increased comparability of conceptual models - Enforcing naming conventions through domain thesauri and linguistic grammars}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2231-2242}, Abstract = {Distributed construction of conceptual models may lead to a set of problems when these models are to be compared or integrated. Different kinds of comparison conflicts are known (e.g. naming conflicts or structural conflicts), the resolution of which is subject of different approaches. However, the ex-post resolution of naming conflicts raises subsequent problems that origin from semantic diversities of namings - even if they are syntactically the same. Therefore, we propose an approach that allows for avoiding naming conflicts in conceptual models already during modelling. This way, the ex-post resolution of naming conflicts becomes obsolete. In order to realise this approach we combine simple domain ontologies as lexical conventions for the use of terms, and linguistic grammars as conventions for valid phrase structures. The approach is generic in order to make it reusable for any conceptual modelling language.}, Year = {2009} } @inproceedings{ Author = {Becker, Jörg and Karow, Milan and Müller-Wienbergen, Felix and Pfeiffer, Daniel and Seidel, Stefan}, Title = {Applying theory-building techniques to the design of modelling languages}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1330-1341}, Abstract = {In their 2004 paper Hevner et. al proposed a set of guidelines for conducting design science research projects in the IS discipline. While useful, these guidelines have a relatively high level of abstraction. However, various IT artefacts such as models, methods, techniques and implementations require IS researchers to apply differing methods in order to construct and evaluate purposeful artefacts respectively. In this paper we discuss a particular class of IT artefacts: conceptual modelling languages. As constituent parts of software development methods, a multitude of such languages has been proposed and discussed. Yet, in the related literature on method design only little guidance is provided on how to derive appropriate conceptual modelling languages from empirical data. We believe that "good methods" need to be rigorously grounded in empirical findings. Taking a look at the related literature on inductive theory building reveals that at there are prominent similarities between the elements that constitute theories and those that constitute conceptual modelling languages: whereas theories comprise of constructs and relationships between these, conceptual modelling languages comprise of language constructs and relationships among these. We draw from the body of literature on grounded theory building and propose a new approach to designing conceptual modelling languages.}, Year = {2009} } @inproceedings{ Author = {Becker, Jörg and Knackstedt, Ralf and Fleischer, Stefan and Stein, Armin}, Title = {Ontology Support for Configurative Reference Modeling}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1668-1679}, Abstract = {The manual customisation of reference information models to suite special purposes is an exhaustive task that has to be accomplished thoroughly to preserve, expatiate and extend the inherent intention. This can be facilitated by the usage of automatisms like those being provided by the configurative reference modeling approach. Thus, the reference information model has to be enriched by data describing for which application scenario a certain reference model element is relevant. By assigning this data to application contexts, this structure builds a taxonomy. This taxonomy can be extended by relationships between the elements, thus forming an ontology. The paper illustrates the advantage of the usage of such ontologies during three phases of the lifecycle of configurative reference models. Furthermore, algorithms for the evaluation of the ontology and the deduction of the resulting effects are presented. Finally, the impact of the usage of the approach to support the phases of creating and using configurative reference models is demonstrated by using a software tool for reference modeling.}, Year = {2008} } @inproceedings{ Author = {Becker, Jörg and Knackstedt, Ralf and Serries, Thomas}, Title = {Architectures for enterprise information portals: an approach to integrate data warehousing and content management}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {196-211}, Year = {2003} } @inproceedings{ Becker.Knackstedt.ea2007-ExtendingSupplyChain, Author = {Becker, Jörg and Knackstedt, Ralf and Stein, Armin}, Title = {Extending the Supply Chain Operations Reference Model: Potentials and their Tool Support}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1827-1838}, Note = {Presented in track Logistics, Manufacturing and IS, session ...more business- oriented focus, on Fri, 8. Jun from 17:50-18:20}, Abstract = {The SCOR model is one of the most applied reference models to support the description of supply chains. It owes its wide dissemination particularly the activities of the Supply chain council with his up to 1000 members from practice and research. The paper investigates potentials for future extensions of the model. On the basis of an explorative survey of 20 professionals a framework for extension potentials of the SCOR model was developed. By an exhaustive analysis of 53 case studies this framework was affirmed. The framework is used to analyse requirements on modelling tools to support the application of a respective extended SCOR model. A concept of a tool support which accomplishes most of the requirements is described and realised as a prototype which is introduced in this paper. With the presented tool concept the basis for a progressive extension strategy for the SCOR model is provided which opens new perspectives for the Supply chain council.}, Keywords = {ECIS, ECIS2007, research paper,Logistics, Manufacturing and IS}, Year = {2007} } @inproceedings{ Author = {Becker, Jörg and Niehaves, Björn and Orbach, Kevin}, Title = {Does the answer lie in collaboration? - A case study on e-government and societal aging}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {825-836}, Abstract = {E-Government can be considered the key element when it comes to modernizing public administrations as result to rising demands of citizens towards the provided services. At the same time, the demographic change posed numerous challenges to the development of new strategies. The need for inclusive E-Government, as well as human resource issues and the general reorientation of services require substantial investments. However, depopulation leads to a reduction in tax income, resulting in an imbalance of public budget. Cooperation between municipalities can be a promising approach to reduce costs and thus deal with major challenges of demographic transition in both front office and back office. Our exploratory single case study analysis introduces auspicious solutions related to these aspects and discusses in how far they might be applied to other settings.}, Year = {2009} } @inproceedings{ Author = {Becker, Jörg and Pfeiffer, Daniel}, Title = {Solving the Conflicts of Distributed Process Modelling: Towards an Integrated Approach}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1555-1568}, Abstract = {In this paper the basic structure of an integrated approach is discussed that addresses the major conflicts of distributed business process modelling. Our argumentation is grounded on the assumption that process modelling projects of a practically relevant size involve multiple modellers. Current modelling languages and methods, however, do only provide little support for such distributed modelling scenarios. Simultaneously, the conflicts that can arise in distributed process modelling projects are hardly discussed in the scientific literature. Therefore, this paper aims for two research results: Firstly, based on a formal framework an overview about the main conflicts of distributed process modelling is given. Secondly, a literature review is performed to identify possible solutions for these problems. Based on this the characteristics of an integrated approach are described. Formal modelling and deductive reasoning are applied as research methodology.}, Year = {2008} } @inproceedings{ Author = {Becker, Jörg and Poeppelbuss, Jens and Stolze, Carl and Asgarian, Cyrus}, Title = {Developing a framework for IT governance in the post-merger integration phase}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Abstract = {As today's Information Technology (IT) penetrates the business of almost any company, the IT integration of two companies is regarded as one of the most challenging tasks in mergers and acquisitions (M&A). This integration mainly takes place during the post-merger integration (PMI) phase of an M&A endeavor. In this phase, well-defined IT governance is critical to success since it specifies the decision rights and an accountability framework to encourage a desirable course of the IT integration. It harmonizes IT-related integration issues with desired behaviors and business objectives. In this paper, we provide a framework for IT Governance in the PMI phase (ITGoPMI). The ITGoPMI framework can serve as a blueprint for the specification of organizational units and their decision fields when the IT functions of two companies become one. We are developing the framework according to the principles of design science research in an iterative manner. Preliminary versions of the framework were evaluated through expert interviews. They approved that the here presented version of our ITGoPMI framework already has the potential to serve as a beneficial guideline for post-merger IT integration in practice. Nevertheless, we will continue our research process with further evaluation and improvement of the framework.}, Year = {2009} } @inproceedings{ Author = {Becker, Jörg and Rosemann, Michael and Schüttee, Reinhard}, Title = {Process Integration: Functions and Methods}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {816-827}, Year = {1997} } @inproceedings{ Author = {Beckinsale, Martin and Levy, Margi}, Title = {SMEs and internet adoption strategy: who do SMEs listen to?}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {177-188}, Year = {2004} } @inproceedings{ Bednar.Katos.ea2007-SystemsAnalysisExploring, Author = {Bednar, Peter M. and Katos, Vasilios and Welch, Christine}, Title = {Systems Analysis: Exploring the Spectrum of Diversity}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {647-657}, Note = {Presented in track Information and Knowledge Management, session KM support systems, on Fri, 8. Jun from 09:15-09:45}, Abstract = {Complex problem spaces call for complex methods of inquiry. A phenomenon in contextual analysis means that there is a need to go beyond consensus and recognized best practice. As part of a complex method, for contextual analysis, inter-analysis may be conducted, in which individuals explore one anothers perspectives by discussing individually-created narratives. The purpose is not to seek consensus, but to focus on diversity in viewpoints among participants. In this paper, the authors present an approach in which multiple modelling of problem experiences can bring about shifts of perspectives, create new insights and help deepened understandings to emerge. Techniques are presented that support participants to keep an overview of diversity of in-depth inquiries, while not suffocating under information overload due to the large number of narratives. Participants identify clusters of similar/dissimilar narratives in order to limit the number, but not the range of alternative perspectives. The techniques presented are formally described to promote development of decision support systems. Keywords: Complex Methods, Systems Analysis, Emergence, Multiple Modelling, Narratives, Contextual dependency}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Bednar, Peter M. and Welch, Christine}, Title = {IS, Process, Organisational Change and their Relationship with Contextual Dependencies}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1466-1476}, Year = {2005} } @inproceedings{ Author = {Bednar, Peter M. and Welch, Christine}, Title = {Generating Real Business Value: Transcending the Socio-Technical Dimension}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {410-421}, Abstract = {Changes in technologies which have put computing power on the desktop over the past 25 years give an impression of increased empowerment for the end-user when compared to previous generations of hardware and software. However, in practice, latest developments in desktop computing and related technologies have led to more and more centralized control of 'end-users' workspaces. This phenomenon leads to disempowerment of people, and a perceived failure of IT services to deliver full potential to generate value to businesses. It is possible to see the beginning of a paradigm shift in which companies are highlighting a need for IS developments to be driven by a deepened insight into the real challenges faced by the business. Evidence for this can be found in significantly enhanced commitment of resources towards business analysis and away from traditional technical functions. This has, in turn, given rise to a quest for appropriate tools and techniques for analysis. This paper discusses a revived interest in participatory IS methodologies, and recognizes that existing tools such as ETHICS can be revisited and applied in a modern context. More than ever there is a need today for a revised ETHICS methodology suitable to be used in the 21st century.}, Year = {2008} } @inproceedings{ Behara.Huang.ea2007-SystemDynamicsModel, Author = {Behara, Ravi and Huang, C. Derrick and Hu, Qing}, Title = {A System Dynamics Model of Information Security Investments}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1572-1583}, Note = {Presented in track IS Security \& Risk, session IS Security Method and Models, on Fri, 8. Jun from 08:45-09:15}, Abstract = {Information security management has become an increasingly serious and high- stake challenge to organizations, due to growing reliance on the Internet as the business platform, the intrinsic vulnerability of Internet technologies, and the increasing value of information stored in information systems. Because of the complex nature and the large number of closely coupled variables associated with information security problems, sophisticated analytical tools are needed to help decision makers to address the management of information security with limited resources. In this paper, we adopt the system dynamics approach to security analysis, with the help of an information security life cycle model. By identifying the causal loop among such variables as the attractiveness of information target and the total number of attacks, we develop a system dynamics model for analyzing the effect of organizational security investments in the attack stage of the information security life cycle. Using this model, we simulate a number of security management scenarios and demonstrate the feasibility and validity of the system dynamics approach. The model presented in this paper is adaptive, and its parameters and relationships can be calibrated with empirical data for further refinement and customization for specific situations in real world organizations.}, Keywords = {ECIS, ECIS2007, research paper,IS Security & Risk}, Year = {2007} } @inproceedings{ Author = {Behrens, Sabine and Stickel, Eberhard}, Title = {Some Economic Aspects of Strategic IT Use}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1077-1084}, Year = {1996} } @inproceedings{ Author = {Behrmann, Wolf and Räkers, Marc}, Title = {Specifics of Financial Data Warehousing and Implications for Management of Complex ISD Projects}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1740-1751}, Abstract = {Data warehouses play important roles in the IT landscape of the financial industry. In the last years most of the leading banks implemented data warehouse solutions to fulfil regulatory or internal re-quirements. The institutes have to handle situations, which especially concern data warehouse pro-jects in financial industry. On the basis of three case studies, observing DHW projects for a duration of more than three years, we point out specifics of financial data warehousing and discuss implica-tions to the management of complex information systems development projects. Ensuring a common understanding about the DWH between the involved parties is a major challenge during requirements engineering, data warehouse design, DWH implementation and creation of the ETL processes. In five statements we outline specifics of financial data warehousing and recommend approaches for further research.}, Year = {2008} } @inproceedings{ Author = {Beimborn, Daniel and Joachim, Nils and Muenstermann, Bjoern}, Title = {Impact of service-oriented architectures (SOA) on business process standardization - Proposing a research model}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2675-2686}, Abstract = {What is the impact of a Service-oriented Architecture (SOA) on the efficiency and effectiveness of business process standardization (BPS)? The contribution of this paper is the development of a research model around the impact of SOA on BPS in terms of achieving fundamental efficiency and flexibility potentials while covering both the business layer and the IT layer of the firm. Drawing on an accepted and widespread enterprise architecture model, we derive propositions that explain why and how SOA's characteristics help to standardize business processes and how the interplay between SOA and BPS leads to an increased overall business value. Additional moderator arguments, such as the level of service granularity, the centrality of SOA governance, or Business IT alignment, are added to the research model as critical success factors of achieving business value of SOA.}, Year = {2009} } @inproceedings{ Author = {Beimborn, Daniel and Schlosser, Frank and Weitzel, Tim}, Title = {Examining the relationship between trust and control in IT outsourcing relationships}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2723-2736}, Abstract = {What is the role of control in maintaining trust in outsourcing relationships? Although the literature is quite rich on conceptualizing the relationship between control and trust in inter-organizational relationships, there exist quite sparse quantitative works which help to evaluate the models developed. In this paper, we analyze data from 156 IT outsourcing relationships of German banks in order to get insights into the actual relationships between different modes of control and the level of relational trust in these relationships. Additionally, we examine the role of service quality (measured in terms of reliability and responsiveness) in this context. The results show that trust is positively related with most modes of control, and that there is indicative evidence that control supports trust in high-service quality situations while it leads to a reduction of trust in relationships suffering from bad service quality (cycle of trust vs. distrust).}, Year = {2009} } @inproceedings{ Author = {Bell, Frances and Adam, Alison}, Title = {The problem of integrating ethics into IS practice}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {189-199}, Year = {2004} } @inproceedings{ Author = {Bell, Simon and Mayhew, Pam}, Title = {Lessons in the application of systems analysis in developing countries}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {175-194}, Year = {1994} } @inproceedings{ Author = {Belleflamme, P.}, Title = {Electronic data interchange links as a form of vertical restraints}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1053-1060}, Year = {1995} } @inproceedings{ Author = {Bello, Mauro and Sorrentino, Maddalena and Virili, Francesco}, Title = {Web Services And Emergent Organizations : Opportunities And Challenges For IS Development}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {439-449}, Year = {2002} } @inproceedings{ Author = {Ben Boubaker, Karim and Nyrhinen, Mari}, Title = {Explaining Organizations' IT Governance Modes Choice from the Institutional Perspective: A Theoretical Framework Development}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2440-2451}, Abstract = {This study uses the institutional theory as a lens for explaining choice of}, Year = {2008} } @inproceedings{ Author = {Benammar, Anis}, Title = {Enhancing query reformulation by combinig content and hypertext analyses}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {200-210}, Year = {2004} } @inproceedings{ Author = {Bénard, Valérie and Lewkowicz, Myriam and Zacklad, Manuel}, Title = {Analyzing interactions in a healthcare network: first step for the design of a flexible information system}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2088-2100}, Note = {533_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Benlian, Alexander}, Title = {A transaction cost theoretical analysis of software-as-a-service (SAAS)-based sourcing in SMBs and enterprises}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {25-36}, Abstract = {This study seeks to better understand the factors contributing to the adoption of Software as a Service (SaaS) as on-demand sourcing option. Grounded in transaction cost theory (TCT), we developed a research model for assessing SaaS-sourcing at the application level. Four hypotheses with three TCT-based constructs (application specificity, environmental uncertainty, and usage frequency) and one contingency factor (firm size) affecting the adoption of SaaS-based sourcing were formulated. Survey data of 154 firms in Europe with 284 response items across different industries were collected to test the theoretical model. PLS-based structural equation modeling demonstrated that uncertainty emerges as the strongest factor for SaaS-adoption, while application specificity also contributes significantly. Differentiating between small and medium-sized businesses (SMBs) and enterprises, uncertainty represents the strongest driver for SaaS-adoption in SMBs, whereas application specificity is more important in enterprises. Finally, firm size is significantly and negatively associated with SaaS-based sourcing within, but not across the subgroups of SMBs and enterprises.}, Year = {2009} } @inproceedings{ Author = {Bensaou, Ben M.}, Title = {7-Eleven Japan: Creating the Virtual Corporation}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1275-1292}, Year = {1996} } @inproceedings{ Author = {Bensaou, Ben M. and Venkatraman, N.}, Title = {Interorganizational relationships and information technology: A conceptual synthesis and a research framework}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {449-462}, Year = {1994} } @inproceedings{ Author = {Benslimane, Younes and Plaisent, Michel and Bernard, Prosper}, Title = {Using web systems for e-procurement: an extension of the unified theory of acceptance and use of technology}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {211-219}, Year = {2004} } @inproceedings{ Author = {Berente, Nicholas and Gal, Uri and Hansen, Sean}, Title = {The Ethics of Social Stratification and the IT User}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {646-657}, Abstract = {When investigating the use of information systems within organizations, researchers inevitably make decisions relating to the grouping and classification, or "stratification," of IT users. Most commonly, users are stratified along functional boundaries or by their membership in various communities of practice. It is important to note, however, that any such method of social stratification necessarily focuses the research on certain issues while unavoidably downplaying or neglecting other concerns. Individuals whose interests, values, or identification align with these neglected issues may be inadvertently marginalized by the research approach. This observation suggests a range of ethical concerns related to the methods of social stratification employed by researchers. In this paper, we argue that that the method by which information systems researchers stratify organizational actors in their research has significant ethical implications. We propose a framework that plots stratification strategies that researchers bring to their analyses using Weber's theory of stratification and the dimensions of class, status, and party to which we add technological concerns. We offer illustrative theoretical lenses for each category in the framework and demonstrate how each lens favours certain issues and potentially neglects others.}, Year = {2008} } @inproceedings{ Author = {Berente, Nicholas and Gal, Uri and Yoo, Youngjin}, Title = {Dressage and the illusion of management control}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1341-1354}, Note = {358_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Berger, Hilary and Beynon-Davies, Paul and Cleary, Pat}, Title = {The Utility of a Rapid Application Development (RAD) approach for a large complex Information Systems Development}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {220-227}, Year = {2004} } @inproceedings{ Author = {Berger, Michael and Ellmer, Ernst}, Title = {Closing the gap between business modelling and workflow enactment}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {436-450}, Year = {1998} } @inproceedings{ Author = {Berger, Sven C. and Hinz, Oliver}, Title = {The Impact of Social Networks on Inter-Organizational Effectiveness: The Case of IPO Deal Networks}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2076-2087}, Abstract = {The question for the effectiveness of inter-organizational collaboration gains much attraction in the light of social network analysis. We analyze this by the case of Initial Public Offering (IPO) deal networks as this is a valuable example for the repeated collaboration of autonomous organizations on a shared goal and data is publicly available. We use the social networks established through deal activities over time as independent variables explaining the success of the IPO. Although we did not find statistically significant support for the impact of centrality for neither the lead manager nor the consortium banks, we see that the clustering among the consortium banks is a significant driver for IPO success. The higher the clustering amongst the collaborating consortium banks the better the performance of the issued share. We thereby provide initial evidence for the influence of network structure on IPO success and show that the build-up of the consortium has a significant impact on the success of the IPO. In terms of methodology, we explore a way of constructing networks from previous collaborations which form the basis for proven analysis techniques and might help to shed light on various questions in the domain of inter-organizational collaboration.}, Year = {2008} } @inproceedings{ Author = {Bergeron, François and Raymond, Louis and Gladu, Michel and Leclerc, Chantale}, Title = {The contribution of information technology to the performance of SMEs: alignment of critical dimensions}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {173-187}, Year = {1998} } @inproceedings{ Author = {Bergkvist, Linda and Fredriksson, Odd}, Title = {Outsourcing Terms: A Literature Review from an ISD Perspective}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {458-469}, Abstract = {The growth of IT 'outsourcing' has resulted in a variety of IT 'outsourcing' terms used to denote both global and domestic client?IT-supplier relationships. An introductory literature review showed that there exist no common standard definitions of ISD 'outsourcing' terms used. The first purpose for the paper is therefore to review how the variety of commonly used ISD 'outsourcing' terms are defined in the literature. Based on these identified definition differences, the second purpose is then to propose a structured set of definitions of ISD 'outsourcing' terms. The review study of IT/ISD 'outsourcing' literature has included about 100 articles. The selection criterion for the articles to be included in the review study was that the article should focus on IT/ISD 'outsourcing'. From the literature review, different definitions of the variety of ISD 'outsourcing' terms have been identified. The different ISD 'outsourcing' terms have been analysed and categorised based on a geographical distance perspective. Another finding is that the relationship perspective often is neglected when ISD 'outsourcing' terms are defined. Therefore, definitions from a relationship perspective for the majority of the ISD 'outsourcing' terms identified are proposed. Furthermore, a graphical representation of how different IT-supplier locations relate to the definitions of the proposed ISD 'outsourcing' terms is provided.}, Year = {2008} } @inproceedings{ Author = {Bergvall-Kareborn, B. and Grahn, A.}, Title = {Evaluating normative aspects in systems design}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {979-984}, Year = {1995} } @inproceedings{ Author = {Berkovich, Marina and Leimeister, Jan Marco and Krcmar, Helmut}, Title = {An empirical exploration of requirements engineering for hybrid products}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1746-1757}, Abstract = {In this paper we report on an empirical study on requirements engineering of hybrid products. Hybrid products (often also referred to as product service systems) - a combination of product, software and service elements – are an emerging trend on the market. Companies intend to offer holistic solutions for customer problems and not single products. The development of hybrid products differs from the development of "classic" products because of the high-level of technological integration of the elements that hybrid products consist of, the interdisciplinarity and the different lifecycles of their single components. We have conducted fifteen expert interviews to explore current practices in requirements engineering in three industries developing hybrid products: automotive, IT-consulting and system integrators, and medical technology. Our results show that most components of hybrid products are developed independently from each other. Based on our empirical insights we have identified requirements and challenges for the design of an integrated requirements engineering process for hybrid products.}, Year = {2009} } @inproceedings{ Author = {Bernardi, Roberta}, Title = {IT-enabled change into the structures of health information systems in Africa: A case study in Kenya}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1536-1547}, Abstract = {In the recent years most African countries have embarked on a series of reforms involving the decentralisation and also integration of health information systems in order to allow improved efficiency and effectiveness in the health care. However, although the discourse around these issues are reflected in global policy documents of almost twenty years ago, IS are still fragmented and weak in the lower levels of the health services. The paper takes a multivocal and multilevel institutionalist perspective to analyse the role of information technology in shaping these shortfalls between institutional accounts and enactments of reforms. Based on the case study of two divisions of the ministry of health in Kenya, it aims to better understand the change implications of information technology for the structures of a health information system in Africa. This is meant to improve the understanding of the way technology-mediated human interactions produce variance between planned organisational change envisaged in donor-driven reforms of the health care service and unplanned HIS structures emerging from the local institutionally-embedded usage of IT tools.}, Year = {2009} } @inproceedings{ Author = {Berndt, D. J. and Hevner, A. R. and Studnicki, J.}, Title = {Community Health Assessments: A Data Warehousing Approach}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1276-1283}, Year = {2000} } @inproceedings{ Author = {Bertelsen, Olav and Zander, Pär-ola}, Title = {Appropriation in the development of information systems for voluntary organisations}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1827-1838}, Note = {471_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Beynon-Davies, Paul}, Title = {IS failure and risk assessment: The case of the London ambulance service computer-aided dispatch system}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1153-1170}, Year = {1995} } @inproceedings{ Author = {Beynon-Davies, Paul}, Title = {Design Breakdowns, Scenarios and Rapid Application Development}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {166-172}, Year = {2000} } @inproceedings{ Author = {Beynon-Davies, Paul}, Title = {Constructing electronic government: the case of the UK inland revenue}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {228-239}, Year = {2004} } @inproceedings{ Author = {Beynon-Davies, Paul}, Title = {Personal Identification in the Information Age: The Case of the National Identity Card in the UK}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {56-67}, Year = {2005} } @inproceedings{ Beynon-Davies2007-EvaluatingEgovernmentChange, Author = {Beynon-Davies, Paul}, Title = {Evaluating Egovernment Change in the Regional Context}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2110-2122}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session E-Government, on Fri, 8. Jun from 13:30-14:00}, Abstract = {Much governmental change internationally is being expressed in terms of associated processes of e-Government change. However, much existing literature on e- Government is primarily a descriptive and a-contextual literature. There is little attempt to place this form of organisational change in both its local context and the wider context of national and trans-national change in the public sector. Without such context it is difficult to understand and interpret the ways in which particular governments struggle with differing conceptions of e-Government. This paper presents a case study of a significant e-Government change programme being undertaken by a regional administration in the UK the National Assembly for Wales. The paper describes the strategic plan developed for e-Government within this body and situates this strategy in terms of its local context. We also set this case study in the wider context of the New Public Management movement, the developing literature on the nature of e-Government and relate this to the concept of governance. We posit that the institution described in this case is struggling with nascent forms of what we refer to as network governance. Such forms of governance are particularly interesting because of the critical importance effective informatics infrastructure plays in organizational performance.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Beynon-Davies, Paul and Lloyd-Williams, M. and Owens, Ian}, Title = {The Millennium Problem as a Form of Information Systems Failure}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {630-636}, Year = {2000} } @inproceedings{ Author = {Beynon-Davies, Paul and Mackay, Hugh and Slack, Roger}, Title = {User Involvement in Information Systems Development: the Problem of Finding the 'Right' User}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {659-675}, Year = {1997} } @inproceedings{ Author = {Beynon-Davies, Paul and Mackay, Hugh and Slack, Roger and Tudhope, Douglas}, Title = {A case study of a rapid application development project}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1443-1457}, Year = {1998} } @inproceedings{ Author = {Beynon-Davies, Paul and Mackay, Hugh and Tudhope, Douglas and Slack, Roger}, Title = {Information Systems Prototyping: a study of development practice}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {953-970}, Year = {1996} } @inproceedings{ Author = {Beynon-Davies, Paul and Owens, Ian and Lloyd-Williams, M.}, Title = {Melding Information Systems Evaluation with the Information Systems Development Life-Cycle}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {195-201}, Year = {2000} } @inproceedings{ Author = {Beynon-Davies, Paul and Owens, Ian and Williams, Michael D. and Hill, Rebecca A.}, Title = {Electronic consultation at the national assembly for Wales}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {212-226}, Year = {2003} } @inproceedings{ Author = {Beynon-Davies, Paul and Williams, Michael D. and Hayward, Nick}, Title = {Teledemocracy and the National Assembly of Wales}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {947-956}, Year = {2001} } @inproceedings{ Author = {Bhandar, Mamata and Pan, Shan and Tan, Bernard}, Title = {Knowledge clusters: Dealing with a multilevel phenomenon}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {593-604}, Abstract = {The central idea of this paper is to present the concept of knowledge clusters to understand knowledge integration in inter-organizational projects. The proliferation of such projects combined with the complexity of managing them, motivated this study. The study is based on a single case study which involves four organizations collaborating on a project. Findings suggest that knowledge integration in inter-organizational projects occurs through knowledge clusters and involves the interaction of complementary specialized knowledge bases within a structure and influenced by the clusters' perceptions towards the project. Implications of the findings and future research opportunities are discussed.}, Year = {2009} } @inproceedings{ Author = {Bhandar, Mamata and Pan, Shan L. and Tan, Bernard C. Y. and Goh, Puay-guan}, Title = {Roles of Social Capital in Collaborative IS Projects}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {598-609}, Year = {2005} } @inproceedings{ Author = {Bhansali, Sumit and Brynjolfsson, Erik}, Title = {IT Practices and Customer Satisfaction At 138 Large Firms}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2354-2366}, Abstract = {This paper explores what high-performing firms specifically do to gain the greatest benefits from their IT investments. It identifies several IT-specific factors such as Data/Process Standardization, Systems Integration and Application Integration as practices that are correlated with significant IT impact on a key business performance metric: customer satisfaction. The firms interviewed in this study represent large companies that invest significantly in enterprise software applications such as customer relationship management, sales force automation, enterprise resource planning and knowledge management. Through a set of matched interviews with multiple respondents at 138 firms, we identify several concrete practices as well as cultural variables that are associated with positive IT impact on customer satisfaction, and perhaps equally importantly, several practices where the effects}, Year = {2008} } @inproceedings{ Author = {Bhansali, Sumit and Zhu, Harry}, Title = {Decreasing Returns to IT Investment? New Firm-Level Evidence from Post-Dot Com Boom 2003-2005 Period}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {539-550}, Abstract = {Given the fundamental nature of the IT-productivity link in the IS discipline, the diversity of firm-level data in terms of sources and time periods analyzed in prior research has not been very encouraging. Further, although the IT productivity paradox has been laid to rest on the basis of prior firm-level and industry-level studies, the nature of the relationship in terms of how IT returns evolve over time needs continuous investigation. We present here the first econometric analysis of a large primary source firm-level dataset about IT investments that spans the 2003-2005 period, which is post dot-com boom and post-recession in the United States. In doing so we have extended previous firm-level work done by Brynjolfsson and Hitt (1995), Lichtenberg (1995), Hitt and Brynjolfsson (1996), and Kudyba and Diwan (2002). We not only confirm the positive and highly statistically significant relationship between IT and gross output or value-added and compute IT returns for the most recent time period, but in contrast to Kudyba and Diwan's (2002) observation about increasing returns to IT based on their analysis of the 1995-1997 Internet boom era dataset, we present evidence of an inverted U-shaped returns curve, with returns now close to what they were in the pre- Internet era.}, Year = {2008} } @inproceedings{ Author = {Bhatnagar, Subach}, Title = {IT for technology and development: Search for a role model}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {367-378}, Year = {1995} } @inproceedings{ Author = {Bichler, Martin and Nusser, Stefan}, Title = {SHDT - The Structured Way of Developing WWW-Sites}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1093-1102}, Year = {1996} } @inproceedings{ Author = {Bielli, Paola and Basaglia, S.}, Title = {Multimedia Case Studies: Development and Use in Management Education}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1421-1430}, Year = {2000} } @inproceedings{ Author = {Bielli, Paola and Klobas, Jane Elisabeth}, Title = {E-learning and SMEs: do demand and supply speak the same language?}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {227-238}, Year = {2003} } @inproceedings{ Author = {Bina, Maria and Giaglis, George M.}, Title = {A motivation and effort model for members of wireless communities}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {618-625}, Note = {155_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Bitenc, L. and Leskovar, R. and Rajkovic, V. and Bernik, M. and Sustersic, O.}, Title = {Critical Analysis of an Information System for Community Nursing}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1284-1288}, Year = {2000} } @inproceedings{ Author = {Bitran, Iain and Bitran, Joseph and Conn, Steffen and Nagel, Arie and Nicholls, Harry}, Title = {The development, management and support of 'smart' strategic alliances}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {929-938}, Year = {2002} } @inproceedings{ Author = {Björk, Bo-Christer}, Title = {Panel: Open acces - the new Internet enabled business model for scientific publishing}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {240-243}, Year = {2004} } @inproceedings{ Author = {Blau, Benjamin and Conte, Tobias and Meinl, Thomas}, Title = {Coordinating service composition}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {242-254}, Abstract = {The fundamental paradigm shift from traditional value chains to agile service value networks implies new economic and organizational challenges. As coordination mechanisms, auctions have proven to perform quite well in situations where intangible and heterogeneous goods are traded. Nevertheless traditional approaches in the area of multiattribute combinatorial auctions are not quite suitable to enable the trade of composite services. A flawless service execution and therefore the requester's valuation highly depends on the accurate sequence of the functional parts of the composition, meaning that in contrary to service bundles, composite services only generate value through a valid order of their components. We present an abstract model as a formalization of a service value network. The model comprehends a graph-based mechanism design to allocate multiattribute service offers within the network, to impose penalties for non-performance and to determine prices for complex services. The mechanism and the bidding language support various types of QoS attributes and their (semantic) aggregation. We analytically show that this variant is incentive compatible with respect to all dimensions of the service offer (quality and price).}, Year = {2009} } @inproceedings{ Author = {Blau, Benjamin and Michalk, Wibke and Neumann, Dirk and Weinhardt, Christof}, Title = {Provisioning of Service Mashup Topologies}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {551-562}, Abstract = {Service-orientation has gained great momentum in technological and economical matter. This development forces companies to drive new strategies such as service differentiation, coopetition and engaging into dynamic service ecosystems. Traditional ideas of static value chains give way to agile service value networks where many decentralized service providers compete and cooperate in the creation of value added mashed-up services. Nevertheless, there is a lack of efficient ways to design service mashups considering service configurations, interrelations and incompatibilities. There is a necessity to foster flexible allocation of sub-services and dynamic pricing. Currently, services are mostly charged statically via flat fees or pay-per-use prices. This is controversial because especially in short-living environments as service markets, there is a great demand for mechanisms providing dynamic sub-service reallocation and overall price determination. We present an ontology framework which is integrated into a tool that supports service intermediaries in the design process of service networks. These networks represent possible instantiations of a value added mashed-up services formed by various decentralized service providers. Based on this, we provide an application of a path auction with a Vickrey-Clarke-Groves and a Low-Payment- Mechanism to determine the price of mashups. We evaluate proposed mechanisms exploring different graph topologies and bid strategies.}, Year = {2008} } @inproceedings{ Author = {Blick, G. and Gulledge, T. and Sommer, R.}, Title = {Defining Business Process Requirements for Large-Scale Public Sector ERP Implementations: A Case Study}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1203-1209}, Year = {2000} } @inproceedings{ Author = {Blignaut, Pieter}, Title = {Standardised instruments for measuring computer attitude and computer anxiety are not necessarily standardised}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {886-898}, Note = {226_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Bloch, Michael and Pigneur, Yves}, Title = {Unicible: Outsourcing & Co-operation Between Swiss Cantonal Banks}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1407-1422}, Year = {1997} } @inproceedings{ Author = {Blount, Yvette and Castleman, Tanya and Swatman, Paula M. C.}, Title = {Employee development strategies in the B2C banking environment: Two Australian case studies}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {244-255}, Year = {2004} } @inproceedings{ Author = {Blumetti, Flavia and Ferri, Paolo and Ghiringhelli, Cristiano and Paoletti, Francesco and Quacquarelli, Barbara}, Title = {Open University vs. Consorzio Nettuno: an institutional analysis of two techonology enabled higher educational systems}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {256-265}, Year = {2004} } @inproceedings{ Author = {Bock, E.}, Title = {The Introduction of e-Commerce Systems in the Banking Industry - An Example of the BBBank and Some Empirical Results}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {796-802}, Year = {2000} } @inproceedings{ Author = {Bode, Shirley and Burn, Janice M.}, Title = {Consultancy Engagement and E-Business Development - A Case Analysis of Australian SMEs}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {568-578}, Year = {2001} } @inproceedings{ Author = {Bodendorf, Freimut and Langenbach, Christian}, Title = {Mall-oriented services in an electronic education market}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1696-1703}, Year = {1998} } @inproceedings{ Author = {Bodendorf, Freimut and Reinheimer, Stefan}, Title = {Offer Evaluation in An Electronic Air Cargo Market}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {868-881}, Year = {1997} } @inproceedings{ Author = {Bodendorf, Freimut and Saueressig, G.}, Title = {Internet Based Self Service Systems for Customer-Oriented Processes in Public Administration}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1131-1135}, Year = {2000} } @inproceedings{ Author = {Bødker, Keld}, Title = {IS Development In An Outsourcing Context - Revisiting The IS Outsourcing Bandwagon}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {139-147}, Year = {2002} } @inproceedings{ Author = {Bødker, Keld and Kensing, Finn}, Title = {Design in an organizational context - an experiment}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {153-164}, Year = {1994} } @inproceedings{ Author = {Bodorik, Peter and Best, Shawn and Jutla, Dawn N.}, Title = {QoS Monitoring In Middleware}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {361-370}, Year = {2002} } @inproceedings{ Author = {Boger, Z. and Kuflik, T. and Shapira, B. and Shoval, T.}, Title = {Information Filtering and Automatic Keyword Identification by Artificial Neural Networks}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {379-385}, Year = {2000} } @inproceedings{ Author = {Boggs, R. A.}, Title = {Information Systems Education in an Interdisciplinary International Arena}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1392-1395}, Year = {2000} } @inproceedings{ Author = {Böhlin, Ragnwald and Rune, Wigblad and McCluskey, Denise R.}, Title = {The relocation effect: a productivity increase when service activities where relocated from city areas to rural areas}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {251-261}, Year = {2003} } @inproceedings{ Author = {Böhmann, T. and Koppenhöfer, C. and Krcmar, Helmut}, Title = {Avoiding the Hermit's Way of Distance Learning: Augmenting Individual Learning with Synchronous Internet-Based Seminars}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1355-1362}, Year = {2000} } @inproceedings{ Author = {Bolici, Francesco and Virili, Francesco}, Title = {Are "design networks" shaped by their own outcomes? coordination processes between actors and artefacts}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {837-849}, Abstract = {This paper sets the basis for a research project focused on collaborative social network's genesis and dynamics. It introduces a research framework for the empirical investigation of a network focused on the design of a shared artefact, the so-called "Web services Architecture". Our hypothesis is that network artefact’s characteristics, seen as the final outcome of a collaborative process, influence and drive the genesis and the structure of the social network that is designing it. We embraced this view in order to avoid a limitation of the traditional perspectives that consider the network structure as exogenous and stable. We consider the reciprocal influence between the artefact and the social network structure, with a phase in which the desired artefact may shape the network genesis and a phase in which the emergent network’s structure may drive the artefact design.}, Year = {2009} } @inproceedings{ Author = {Bolisani, Ettore}, Title = {Communication Processes and Electronic Communication: A Framework for the Assessment}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {27-39}, Year = {1999} } @inproceedings{ Author = {Bolisani, Ettore and Scarso, Enrico}, Title = {Knowledge management and electronic commerce applications: Aprilia's after-sales service system}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1412-1426}, Year = {1998} } @inproceedings{ Author = {Bollou, Felix and Ngwenyama, Ojelanki and Morawczynski, Olga}, Title = {The impact of investments in ICT, health and education on development: a DEA analysis of five African countries from 1993-1999}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1043-1055}, Note = {279_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Bolz, André}, Title = {Multimedia-case Studies in IS-education - Methodological approach and empirical findings}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1362-1374}, Year = {2002} } @inproceedings{ Author = {Bondarouk, Tanya and Ruël, Huub}, Title = {Discourse analysis: making complex methodology simple}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {266-279}, Year = {2004} } @inproceedings{ Author = {Borglund, Erik and Nuldén, Urban}, Title = {Personas in uniform: police officers as users of information technology}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1105-1116}, Note = {303_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Borissov, Nikolay and Blau, Benjamin and Neumann, Dirk}, Title = {Semi-Automated Provisioning and Usage of Configurable Web Services}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1941-1952}, Abstract = {Although the amount of offered Web services is continuously increasing and the internet of products shifts more and more towards an internet of services there is still a big lack of efficient service allocation and price determination. Currently services are mostly charged as flat fees and pay-per- use prices. Albeit static pricing is the most common pricing scheme, dynamic and decentralized service environment requires highly adaptable mechanism for allocation and price determination. As the state and context of services change rapidly prices and allocations are continuously fluctuating. The contribution of this paper is fourfold. First, we introduce three business scenarios for trading web-based services. Secondly, we analyze design requirements for semi- automated trading of web services. Based on the requirements analysis we, thirdly, propose and define model approach for trading internet services. Finally, using this model, we specify bid extensions for common resource and service description languages. We evaluate our model by analyzing the introduced concepts and giving examples using the specified bidding language. We ran a simulation with the implemented prototype showing the appliance and flexibility of the model.}, Year = {2008} } @inproceedings{ Author = {Borissov, Nikolay and Brunner, René and Neumann, Dirk and Freitag, Felix and Navarro, Leandro and Weinhardt, Christof}, Title = {Fostering efficiency of computational resource allocation - Integrating information services into markets}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1963-1974}, Abstract = {The application of market mechanisms for the allocation of computing services is a demanding task, which requires bridging economic and associated technical challenges. Even if the market-based approach promises an efficient allocation of computing services, the wide heterogeneity of consumer requirements and the diversity of computational services on provider side are challenging the processes of finding, allocating, and using an appropriate service in an autonomous way. The focus of the most papers is mainly devoted to the optimization embedded in the allocation process itself. However, we think that the optimization process starts much earlier and contains the information gathering until the final market-based resource allocations. In this paper we introduce an integrated framework for market-based allocation of computing services, integrating information retrieval of market information, prediction models, bidding strategies and marked mechanisms. As proof-of-concept, we implemented a first prototype of the framework. Furthermore, we propose a methodology for evaluating strategic behavior in market mechanisms with bidding strategies using market information and statistical prediction techniques. First simulation results show strategic behavior in selected market mechanisms by applying the proposed techniques.}, Year = {2009} } @inproceedings{ Author = {Börjesson, Anna and Mathiassen, Lars}, Title = {Making SPI Happen: The Roads to Process Implementation}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {280-291}, Year = {2004} } @inproceedings{ Author = {Borman, Mark}, Title = {Inter-organisational infrastructure in the Australian travel sector}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {292-302}, Year = {2004} } @inproceedings{ Borman2007-RecognisingNeedContext, Author = {Borman, Mark}, Title = {Recognising the Need for a Context Sensitive Decision Making Framework for Cosourcing - A Case Study in the Financial Service Sector}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {442-453}, Note = {Presented in track Financial Services and IS, session Risk Management and Sourcing, on Thu, 7. Jun from 12:15-12:45}, Abstract = {The incidence of cosourcing or the provision of standardised services to a group of organisations appears to be on the increase. This paper seeks to examine the motivators and shapers of the cosourcing decision. A case study of the financial services industry suggests that it is necessary to move beyond a one size fits all approach based upon economies of scale, and resource based and resource dependency theories to consider additional factors. Furthermore the research suggests that it is possible for a variety of successful cosourcing structures to emerge for the same activity in the same industry with the appropriate choice for a particular organisation being shaped by its specific context. The importance of the initial decision regarding cosourcing and its structuring though is also highlighted by the findings that dependencies and tensions may develop between the organisations involved and the relative reluctance to change arrangements once in place.}, Keywords = {ECIS, ECIS2007, research paper,Financial Services and IS}, Year = {2007} } @inproceedings{ Author = {Borman, Mark}, Title = {The Design and Success of Shared Services Centres}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2209-2220}, Abstract = {Organisations are increasingly looking to realise the benefits of shared services yet there is little guidance available as to the best way to proceed. A framework is presented that considers the service provided, the design of the shared services centre and the organisational context it sits within. Case studies that examine the relevance of that framework and assess the performance of eleven shared services are then used to determine what specific attributes of each dimension are important and how they should be aligned. It is concluded that there appears to be a single, broadly standard pattern of attributes for successful Shared Services Centres (SSCs). As fundamentals the SSC should aim to realise economies of scale by providing a broad range of transaction processing services using a standardised IT platform. Additional factors associated with successful SSCs include the SSC being held accountable for its results and there being an emphasis on managing the cultural change associated with the introduction of shared services. Beyond these core attributes a number of characteristics that potentially inhibit or facilitate the successful operation of SSCs have also been identified.}, Year = {2008} } @inproceedings{ Author = {Borman, Mark}, Title = {Collaborative sourcing - The motivation and design of demand side combinations}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {86-97}, Abstract = {Collaborative sourcing is defined as a group of organisations combining on the demand side as part of the outsourcing process. Based upon a synthesis of the outsourcing and collaboration literatures, this paper seeks to examine both the benefits of collaborative sourcing and the options available. A series of case studies identifies that a number of alternative collaborative sourcing modes are possible with differing motivations - based on economies of scale but moderated by other influences – intensity – ranging from simply aggregating demand at the contracting stage to establishing a separate entity to actually provide the services – focus – from IT infrastructure through to business processes – and extent – the number of partners involved and activities covered.}, Year = {2009} } @inproceedings{ Author = {Borman, Mark and Williams, Howard}, Title = {Collaboration - More than the Exchange of Information}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {857-868}, Year = {1996} } @inproceedings{ Author = {Borotis, Spiros and Poulymenakou, Angeliki}, Title = {E-learning acceptance in workplace training: The case of a Greek bank}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1500-1512}, Abstract = {This study presents particular issues concerning the acceptance of e-Learning in a major Greek bank. A generic unified analysis framework is developed based on dominating theories of individual information systems acceptance, integrating also the organizational and work-context dimensions. Concerning the organizational level, management of employees' development, training culture, and alignment with corporate strategy raise particular significance. On the work-social context dimension, Training Department, branch managers and corresponding supervisors, as well as colleagues, consider the main key stakeholders. Additionally, time resources and work overload appear as critical when designing this type of training interventions. Last, in the individual level, perceived usefulness and ease of use, personal innovativeness with information technology, computer anxiety, self-efficacy, and intrinsic motivation to learn affect in broad terms the attitudes employees formulates towards e-Learning in this organization. All these issues, in the various aforementioned levels, must be taken into account when designing and maintaining technology-supported training interventions, in order to mitigate resistance and maximize the potential benefits.}, Year = {2009} } @inproceedings{ Author = {Botturi, L. and Mittenecker, G. and Plasser, E.}, Title = {The Seaway Tracker Project - Development of New Media Didactic Systems with an Interdisciplinary Approach}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1376-1383}, Year = {2000} } @inproceedings{ Boudreau.Watson.ea2007-BenefitsofTransaction, Author = {Boudreau, Marie-Claude and Watson, Richard T. and Chen, Adela J. W. and Greiner, Martina and Sclavos, Peter}, Title = {The Benefits of Transaction Cost Economics: The Beginning of a New Direction}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1124-1135}, Note = {Presented in track Information Systems and Economics, session New Developments in IT Economics, on Sat, 9. Jun from 11:00-11:30}, Abstract = {In this conceptual paper, we argue that the organizational focus on transaction costs needs to be balanced by an attention to transaction benefits, both at the individual and organizational levels. To the transaction characteristics suggested by transaction costs economics, we add four additional ones likely to foster transaction benefits: intensity of knowledge, segmentation of knowledge, dispersion of knowledge, and scarcity of knowledge. The need to maximize transaction benefits while minimizing transaction costs results in the mixing of governance structures, where two (or more) pure governance structures are combined. We create a model of the relationships between transaction characteristics, mix of governance structures, transaction costs and benefits, and information systems; from an instantiated version of this general model, we elaborate four propositions. Moreover, with two real world examples (Google and JBoss), we illustrate the existence of the proposed transaction characteristics and mixed governance structures. We conclude by discussing how information systems generate opportunities for creating transaction benefits.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Bouras, Christos and Kastaniotis, S. and Triantafillou, Vassilis}, Title = {Citizen Information Services using Internet Technologies}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1123-1130}, Year = {2000} } @inproceedings{ Author = {Bouras, Christos and Katris, Nikolaos and Triantafillou, Vassilis}, Title = {An electronic polling service to support public awareness using web technologies}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {935-946}, Year = {2001} } @inproceedings{ Author = {Boyens, Claus and Günther, Oliver}, Title = {Using online services in untrusted environments: a privacy-preserving architecture}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {239-250}, Year = {2003} } @inproceedings{ Author = {Braa, Kristin and Sandahl, Tone Irene}, Title = {Documents in infrastructure - challenges for design}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1025-1040}, Year = {1998} } @inproceedings{ Author = {Bracchi, G. and Francalanci, Chiara}, Title = {Modelling the Impact of Structural and Information System Choices on Organisational Information Processing Capacity}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {913-928}, Year = {1997} } @inproceedings{ Author = {Braccini, Alessio Maria and Spagnoletti, Paolo and D'Atri, Alessandro}, Title = {Analysing Business Models for Cross Border E-Services Provided by the Chambers of Commerce}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {85-96}, Abstract = {The term "Business Model"started to gain momentum in the early rise of the new economy and it is currently used both in business practice and scientific research. Under a general point of view BMs are considered as a contact point among technology, organization and strategy used to describe how an organization gets value from technology and uses it as a source of competitive advantage. Recent contributions suggest to use ontologies to define a shareable conceptualization of BM. The aim of this study is to investigate the role of BM Ontologies as a conceptual tool for the cooperation of subjects interested in achieving a common goal and operating in complex and innovative environments. This is the case for example of those contexts characterized by the deployment of e-services from multiple service providers in cross border environments. Through an extensive literature review on BM we selected the most suitable conceptual tool and studied its application to the LD-CAST project during a participatory action research activity in order to analyse the BM design process of a new organisation based on the cooperation of service providers (the Chambers of Commerce from Italy, Romania, Poland and Bulgaria) with different needs, legal constraints and cultural background.}, Year = {2008} } @inproceedings{ Author = {Brady, T. and Targett, David}, Title = {Strategic use of information in retail value chains}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {615-626}, Year = {1995} } @inproceedings{ Author = {Bragge, Johanna and Kallio, Henrik and Sunikka, Anne}, Title = {Personalized Marketing Messages in an Online Banking Context: Does Anybody Notice?}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {25-36}, Abstract = {In the 21st century the amount of research in personalization has grown exponentially. Much of this increased interest is linked with the Internet and other information technologies that enable efficient servicing of customers even on one-to-one basis. This paper reports on a research project, the first part of which studied via focus groups the perceptions of a Nordic bank's customers towards various personalized marketing messages in their online bank. We employed the Elaboration Likelihood Model (ELM) of persuasion as a theoretical framework. In the second part, a 9-week field experiment at an online bank was conducted. In this experiment, customers were shown personalized banner advertisements when they logged in to their online bank service. Three different types of financial products were promoted to three groups of customers. We compared the effectiveness of the personalized banners vs. default banners via click-stream analyses. Moreover, these online promotions were compared with traditional direct-mail promotions. Our results are encouraging. The lifts of personalized banners compared to a default banner varied between 12 and 120. The pull-percentages, which measure the actual sales, were also higher than in the direct- mail promotions in two of the experiment's three product cases.}, Year = {2008} } @inproceedings{ Author = {Bratteteig, Tone and Ogrim, Leikny}, Title = {Soft dialectics: Structured handling of problem situations in system development}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {681-690}, Year = {1994} } @inproceedings{ Author = {Braun, Christian and Winter, Robert}, Title = {Classification of Outsourcing Phenomena in Financial Services}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {349-360}, Year = {2005} } @inproceedings{ Breitner.Koeller.ea2007-IntelligentDecisionSupport, Author = {Breitner, Michael H. and Köller, Frank and König, Simon and von Mettenheim, Hans-Jörg}, Title = {Intelligent Decision Support Systems and Neurosimulators: A Promising Alliance for Financial Services Providers}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {478-489}, Note = {Presented in track Financial Services and IS, session Standard Software; Applications of Neurosimulation, on Thu, 7. Jun from 15:15-15:45}, Abstract = {Today self-organization and automatic usage of Artificial Neural Networks (ANN) is common in various applications for financial services providers. We analyze typical advantages and disadvantages of ANN and discuss the question: For which tasks ANN applications are most promising? We show that Intelligent Decision Support Systems (IDSS) based on ANN and Neurosimulators can support today´s complex decision processes, e. g., investments or operation of a customer contact/call center. The focus is on supervised learning: ANN are trained with patterns from well-understood decision processes in the past. Then these ANN can benchmark a posteriori, forecast a priori or transfer knowledge to similar or analogous decision processes. Often efficient supervised learning needs advanced optimization algorithms, thin client-server solutions and low budget high performance computing, i. e. grid computing. Using the Neurosimulator FAUN (Fast Approximation with Universal Neural Networks) we present a long-term ANN interest rate forecasting model first. Then an ANN option/warrant market-pricing model and an ANN human-resource allocation model for contact/call centers are outlined.}, Keywords = {ECIS, ECIS2007, research paper,Financial Services and IS}, Year = {2007} } @inproceedings{ Author = {Brelage, Christian and Ehlers, Lars H. and Becker, Jörg}, Title = {Modelling And Implementing Macro Web Navigation Structures}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1547-1557}, Year = {2002} } @inproceedings{ Author = {Brelage, Christian and Recker, Jan and Mueller-wienbergen, Felix}, Title = {Navigational design of web information systems: Framework development and case study}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {198-209}, Note = {59_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Brenner, Walter}, Title = {Fourth generation information management: IT-conscious corporate management}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {377-390}, Year = {1994} } @inproceedings{ Author = {Brenner, Walter and Hamm, Volker}, Title = {The Role of Information Technology in Reengineering Procurement Processes}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {213-228}, Year = {1996} } @inproceedings{ Author = {Brenner, Walter and Kolbe, Lutz M. and Hamm, Volker}, Title = {The Net: Extinction Or Renaissance for Intermediaries - An Analysis of Core Competences in the Book Business}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {130-144}, Year = {1997} } @inproceedings{ Author = {Breu, Karin and Hemingway, Christopher J. and Ashurst, Colin}, Title = {The Impact of Mobile and Wireless Technology on Knowledge Workers: An Exploratory Study}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1127-1138}, Year = {2005} } @inproceedings{ Author = {Breu, Karin and Peppard, Joe}, Title = {The Participatory Paradigm for Applied Information Systems Research}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {243-252}, Year = {2001} } @inproceedings{ Author = {Breuer, Jens and Bromberger, Norbert and Kiedrowski, Joachim von and Schweers, Christoph}, Title = {Teaching And Learning At The Virtual Academy For Crafts Trade - Evaluation Findings Of The Mercur-project}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1394-1399}, Year = {2002} } @inproceedings{ Author = {Breward, Michael and Head, Milena and Hassanein, Khaled}, Title = {Consumer acceptance of biometrics for identity verification in financial transactions}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1005-1016}, Abstract = {Biometrics can unequivocally verify a person's identity and, thus, have significant potential to curb the crime of identity theft, which costs individuals, organizations, and society billions of dollars annually. While financial institutions may be highly motivated to examine the feasibility of adopting biometrics for identity verification, research regarding consumer acceptance of this technology is limited. This paper proposes and empirically validates a research model for consumer acceptance of biometric identity verification for financial transactions. Additionally, conditions of voluntariness and user control are explored for their effects on user attitudes within this context. Implications for theory, practice, and future research are outlined.}, Year = {2009} } @inproceedings{ Author = {Bricknall, Richard and Darrell, Gunilla and Nilsson, Hans and Pessi, Kalevi}, Title = {Enterprise architecture: critical factors affecting modelling and management}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2349-2361}, Note = {640_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Brijs, T. and Swinnen, G. and Vanhoof, K. and Wets, G.}, Title = {A Data Mining Framework for Optimal Product Selection in Convenience Stores}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1001-1008}, Year = {2000} } @inproceedings{ Author = {Brodsky, Lloyd and Tan, Yao-Hua}, Title = {A risk management of ASPs}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {262-277}, Year = {2003} } @inproceedings{ Author = {Broendsted, Jens and Elkjaer, Bente}, Title = {Information technology as a fellow player in organizational learning}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {687-695}, Year = {2001} } @inproceedings{ Author = {Bronfman, S. Vasquez}, Title = {Linking Information Technology and Pedagogical Innovation to Enhance Management Education}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1405-1412}, Year = {2000} } @inproceedings{ Author = {Brooks, Lawrence and Davis, Christopher J. and Lycett, Mark}, Title = {Change management: the contribution of personal construct theory (PCT)}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {303-314}, Year = {2004} } @inproceedings{ Author = {Brown, Ann}, Title = {Getting value from an integrated IS strategy}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {372-387}, Year = {1993} } @inproceedings{ Author = {Brown, Ann}, Title = {Empirical critical IS research}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {961-971}, Note = {245_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Brown, Lisa K. and Deemple, Tailor and Seltsikas, Philip}, Title = {Maintaining a CLASP (Customer Leveraged Application Service Provision) on application service providers: a lesson from german SMEs to ASPs}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {278-292}, Year = {2003} } @inproceedings{ Author = {Brown, Walter and Brown, Irwin}, Title = {Towards a research framework for a human development-based "bottom of the pyramid" ICT development strategy in South Africa}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1223-1234}, Abstract = {There is a wealth of knowledge linking Information and Communications Technologies (ICTs) to human development, but Africa's leaders have not used it well to develop its human capital. The continent has the lowest global levels of ICT diffusion and human development. This paper proposes a way of developing Africa’s vital access to knowledge through ICT, by reviewing and using the human development record of South Africa to develop a research framework for a human development - based ICT development strategy. The framework comprises a research-based bottom-up participative action program that responds directly to the specific information needs of the country’s socio-economically marginalized communities, the so-called "Bottom of the Pyramid" (BOP), by ensuring their maximum participation in the research and development process. The proposed framework draws liberally from the vast accumulated knowledge about human development and its principal tool, the ICTs, especially from Asia where similar development activities are delivering impressive results. The multi-cultural and multi-lingual characteristic of South African society, including its recent socio-political history, presents numerous challenges for balanced human development, but also unique opportunities to build an effective model for improving the usefulness of ICTs for human development in the country and by extension, in Africa as a whole.}, Year = {2009} } @inproceedings{ Author = {Brudenell, J. and Sandy, G. A.}, Title = {Yarra Valley Water: A Successful Change Programme for a Corporatised Water Utility}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1168-1174}, Year = {2000} } @inproceedings{ Author = {Brunetto, Gérald}, Title = {Integrating information systems during mergers: integration modes typology, prescribed vs constructed implementation process}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {378-389}, Note = {96_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Bruque-Cámara, Sebastián and Moyano-Fuentes, José and Hernández-Ortiz, M. Jesús and Vargas-Sánchez, Alfonso}, Title = {Information technology and competitive advantage. The role of the ownership structure}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {293-307}, Year = {2003} } @inproceedings{ Author = {Bruque-Cámara, Sebastián and Vargas-Sánchez, Alfonso and Hernández-Ortiz, M. Jesús}, Title = {Influence Of The Internet Use On Firm Performance. An Application To The Pharmaceutical Distribution Industry In Spain}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {292-302}, Year = {2002} } @inproceedings{ Author = {Brussaard, B. K. and Thiadens, Th J. G.}, Title = {How to deal with complex information systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {853-866}, Year = {1994} } @inproceedings{ Author = {Buckl, Sabine and Matthes, Florian and Neubert, Christian and Schweda, Christian}, Title = {A wiki-based approach to enterprise architecture documentation and analysis}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1476-1487}, Abstract = {Enterprise architecture (EA) management is a challenging task, modern enterprises have to face. This task is often addressed via organization specific methodologies, which are implemented or derived from a respective EA management tool, or are at least partially aligned and supported by such tool. Nevertheless, especially when starting an EA management endeavor, the documentation of the EA is not likely to satisfy the level of formalization, which is needed to employ an EA management tool. This paper tries to address the issue of starting EA management, more precise EA documentation and analysis, by utilizing a wiki-style approach. From there, we discuss, which functions commonly implemented in wiki-based systems could be used in this context, which augmentations and extensions would be needed, and which potential impedements exist.}, Year = {2009} } @inproceedings{ Author = {Buder, Johannes and Felden, Carsten}, Title = {Deducing demands at business-intelligence-systems beyond unbundling within the European energy markets}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1354-1365}, Abstract = {The paper presents a process model to deduce utility specific demands within the utility industry beyond unbundling. It is based on a case study. Due to the market transition, Business Intelligence (BI) and its opportunities to extract, transform, and analyse data at different enterprise levels becomes relevant within this industry. Whereas utilities were formerly protected by regional monopolies, they had to change to competition nowadays. Therefore, getting information in the appropriate quality, at the right time, and in every situation is important for all management levels. According to empirical studies, the BI usage within the utility industry is low. The companies invested a lot of money into hard- and software, but had no time for fulfilling business demands. One reason is that priority tasks like unbundling had to ber implemented first. This was so time consuming that there was no space for additional vertical information flow oriented activities. Moreover, current BI implementation models do not consider utility specific demands. Due to this reason, the contribution of this paper is to present business flow orientated process model that deduce demands by presenting the main business processes, data volume, and complexities at department level, especially in context of the European unbundling directive.}, Year = {2009} } @inproceedings{ Author = {Buehrer, Roger and Mueller, Christian D.}, Title = {Approach To Overcome Existing Limitations For CRM-implementation}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1066-1076}, Year = {2002} } @inproceedings{ Author = {Buhl Hans, Ulrich and Fridgen, Gilbert and Hackenbroch, Wolfgang}, Title = {An economic analysis of service-oriented infrastructures for risk/return management}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1041-1052}, Abstract = {Risk/return management has not only evolved as one of the key success factors for enterprises especially in the financial services industry, but is in the times of the financial crisis crucial for the survival of a company. It demands powerful and at the same time flexible computational resources making it an almost ideal application for service-oriented computing concepts. An essential characteristic of service-oriented infrastructures is that computational resources can be accessed on demand and paid per use. Taking the estimation of covariances for a portfolio of risky investment objects as an example, we propose quantification for the economic value of fast risk/return management calculations. Our model analyzes the influence factors on the optimal computing capacity dedicated to these calculations and reveals interesting insights in how far the optimal computing capacity depends on market parameters. Our main result is that more volatile markets require a lower computing capacity as the optimal computing capacity depends positively on changes of the market risk but negatively on the risk itself.}, Year = {2009} } @inproceedings{ Author = {Buhl, H. Ulrich and Kundisch, D. and Leinfelder, A. and Steck, W.}, Title = {IT-Enabled Sophistication Banking}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {789-795}, Year = {2000} } @inproceedings{ Author = {Buhl, H. Ulrich and Satzger, Gerhard and Wirth, A.}, Title = {An optimization approach integrating technical and financial objectives}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {337-352}, Year = {1995} } @inproceedings{ Author = {Bulchand-Gidumal, Jacques}, Title = {Internal markets as a sourcing option for the delivery of IS services: Improving outsourcing and insourcing}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1758-1767}, Abstract = {The delivery of IS services is very resource consuming in all organizations. In an era in which management optimization is one of the bases for competitive advantage, sourcing options must be judged carefully. Traditionally, the dilemma has been considered in terms of make (insourcing) or buy (outsourcing). But both of these options have shown a certain amount of problems. Although outsourcing has allowed firms to concentrate on their core competencies, it has also shown several issues that prove it is not a panacea. Insourcing, on the other hand, does not allow a great deal of flexibility and we also find that it is every time more frequent that firms do not want their amount of staff to grow. Between both options, the internal mechanism has arisen. Its use entitles the creation of an intermediate society between the organization and the market. This article shows two cases of organizations from different environments in which the sourcing process involved the creation of an intermediate organization to act as the described buffering mechanism. Both processes were related to the IS/ICT function, one in Spain and another one in Italy. The study of the two cases has helped us identify and confirm empirically a number of features achieved by this internal mechanism use.}, Year = {2009} } @inproceedings{ Author = {Bull, Christopher}, Title = {Politics in packaged software implementation}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {308-315}, Year = {2003} } @inproceedings{ Author = {Bull, Christopher}, Title = {A review of ethical theory in the 'upper echelons' of information systems research}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {230-241}, Abstract = {Despite some notable and rare exceptions and after many years of relatively neglect (particularly in the 'upper echelons' of IS research), there appears to be some renewed interest in Information Systems Ethics (ISE). This paper reflects on the development of ISE by assessing the use and development of ethical theory in contemporary IS research with a specific focus on the ‘leading’ IS journals (according to the Association of Information Systems). The focus of this research is to evaluate if previous calls for more theoretically informed work are permeating the ‘upper echelons’ of IS research and if so, how (Walsham 1996; Smith and Hasnas 1999; Bell and Adam 2004). For the purposes of scope, this paper follows on from those previous studies and presents a detailed review of the leading IS publications between 2005to2007 inclusive. After several processes, a total of 32 papers are evaluated. This review highlights that whilst ethical topics are becoming increasingly popular in such influential media, most of the research continues to neglect considerations of ethical theory with preferences for a range of alternative approaches. Finally, this research focuses on some of the papers produced and considers how the use of ethical theory could contribute.}, Year = {2009} } @inproceedings{ Author = {Bullinger, H. J. and Brettreich-Teichmann, W. and Wiedmann, G.}, Title = {The Learning Administration - Shaping Change and Taking Off into the Future}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1210-1218}, Year = {2000} } @inproceedings{ Author = {Burgess, Stephen and Sellitto, Carmine and Cox, Carmen and Buultjens, Jeremy}, Title = {User-generated content (UGC) in tourism: Benefits and concerns of online consumers}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {417-429}, Abstract = {This paper examines the views of travel consumers that search for information online in relation to the specific benefits and concerns identified with user-generated content (UGC). Real contrasts in relation to views about UGC content were identified in the literature. For instance, UGC is perceived as being 'credible' or ‘not credible’ as an information source depending upon the view of the user. The paper reports research that examined the use of UGC by online travel consumers, sourced from an Australian tourism organisation’s online subscriber database. The study highlighted a similar range of areas that were seen as benefits and concerns in the use of UGC to support travel decisions as identified in the literature - and also similar contrasts. The most notable of these is the level of trustworthiness and reliability that is associated with the postings – they can be trusted because they are 'real' experiences by 'real' people who are independent – but can also be not trustworthy because the content that is posted may be faked by someone with a vested interest. Similar paradoxes existed elsewhere. One of the theoretical contributions of the paper is the derivation of a matrix for classifying recommendations associated with online UGC.}, Year = {2009} } @inproceedings{ Author = {Burke, M. E.}, Title = {Relations between organisational design and information processing systems: a passionate affair or a stormy interlude?}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {315-324}, Year = {2004} } @inproceedings{ Author = {Burn, Janice M.}, Title = {Effective alignment of information systems and business strategies}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {118-130}, Year = {1993} } @inproceedings{ Author = {Burn, Janice M.}, Title = {The case for non-alignment of information, systems and business strategies}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {369-376}, Year = {1994} } @inproceedings{ Author = {Burn, Janice M. and Hofstede, GertJan and Jordan, Ernest and Sainsbury, Malcolm and Lybereas, Panagiotis}, Title = {Panel: Effective transfer and diffusion of information technology across multi-cultural environments}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1299-1300}, Year = {1995} } @inproceedings{ Author = {Burn, Janice M. and Marshall, Peter and Wild, Martyn}, Title = {Managing Change in the Virtual Organisation}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {40-54}, Year = {1999} } @inproceedings{ Author = {Burns, Beryl and Light, Ben and Adam, Alison}, Title = {Users as professionals: A study of IT deployment and its relationship to professional Autonomy}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1548-1559}, Note = {401_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Butler, Tom and Daly, Mary}, Title = {Environmental responsibilty and green IT: An institutional perspective}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1855-1866}, Abstract = {A recent Gartner Research report found that environmental concerns are increasingly exercising the minds of business and IT executives. This is reflected in the growing interest in the adoption of environmentally responsible approaches to the deployment, operation and use of IT. However, for the majority of firms, issues of cost reduction and energy efficiency appear to predominate. This paper argues that whether it is an interest in Green IT or in cost reduction, the concerns of business and IT managers are modulated by regulative, normative, and cultural-cognitive influences in the institutional environment. The study therefore applies institutional theory to develop a series of theoretical propositions which specify the effect that such influences have in shaping environmental responsibility in organisations. Important as such a theoretical contribution may be, there are, however, the pressing practical imperatives of formulating Green IT strategies, achieving energy efficiencies, and reducing carbon footprints—thus, the study also contributes to a practical understanding of the complex institutional influences at play in shaping such imperatives.}, Year = {2009} } @inproceedings{ Author = {Butler, Tom and Emerson, Bill and McGovern, Damien}, Title = {Pragmatic Design: A Case Study of Innovation in a Small Software Company}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {231-242}, Abstract = {The research question that underpins this paper is 'What are the novel features of}, Year = {2008} } @inproceedings{ Author = {Butler, Tom and Feller, Joseph and Pope, Andrew and Murphy, Ciaran and Emerson, Bill}, Title = {An action research study on the design and development of core IT artifacts for knowledge management systems}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {518-529}, Note = {135_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Butler, Tom and McGovern, Damien}, Title = {Adopting IT to Manage Compliance and Risks: An Institutional Perspective}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1034-1045}, Abstract = {Addressing the complexity of the growing number of regulatory instruments emanating from global institutional environments has prompted firms in the IT sector to adopt innovative information technologies to help manage compliance and related organizational risks. This paper first employs institutional theory to help explain how a range of exogenous regulative, normative and cultural cognitive factors are influencing}, Year = {2008} } @inproceedings{ Author = {Butler, Tom and Murphy, Ciaran}, Title = {Information Technology and the Emergence of post-industrial Organisations: Experiences from the Publishing Industry}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {766-774}, Year = {1999} } @inproceedings{ Author = {Butler, Tom and Murphy, Ciaran}, Title = {Locating IT competencies in a learning organization: a case study of the development of firm specific IT resources at Analog Devices Inc}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {316-326}, Year = {2003} } @inproceedings{ Author = {Butler, Tom and Murphy, Ciaran}, Title = {Unpacking dynamic capabilities in the small-to-medium software enterprise: process assets and history}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {327-337}, Year = {2003} } @inproceedings{ Author = {Butler, Tom and Murphy, Ciaran}, Title = {Integrating Dynamic Capability and Commitment Theory for Research on IT Capabilities and Resources}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {997-1008}, Year = {2005} } @inproceedings{ Butler.Murphy2007-ImplementingKnowledgeManagement, Author = {Butler, Tom and Murphy, Ciaran}, Title = {Implementing Knowledge Management Systems in Public Sector Organisations: A Case Study of Critical Success Factors}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {612-623}, Note = {Presented in track Information and Knowledge Management, session Best practices of KM, on Thu, 7. Jun from 18:15-18:45}, Abstract = {In 2006, the government department participating in this study deployed its Knowledge Management System (KMS): this case study describes the lessons learned by this public sector organisation in its journey towards becoming a knowledge organisation. Extant research on the implementation of KMS in organisations operating in the private sector, posits a range of factors correlated with successful KMS implementation. This paper first outlines these factors and employs them as an integrative analytic framework to evaluate the critical success factors (CSFs) for KMS implementation in this government organisation. The study generally supports the empirical fidelity of the factors presented in the framework. Yet despite the presence of these factors, in that they constituted the limited number of areas where results were satisfactory and should, according CSF theory, have led to the successful implementation of the KMS, their influence was moderated by regulative influences from the institutional environment. Hence, government organisations need to understand and take into account such influences if they are to successfully implement KMS.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Butler, Tom and Pyke, Aidan}, Title = {Examining the influence of ERP systems on firm-specific knowledge and core capabilities: a case study of SAP implementation and use}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {338-347}, Year = {2003} } @inproceedings{ Author = {Butzbach, Philipp and Loebbecke, Claudia}, Title = {Rushing into new markets - TV online services in Brazil: the case of Rede Globo}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1397-1411}, Year = {1998} } @inproceedings{ Author = {Buxmann, Peter and Gebauer, Judith}, Title = {Internet-based intermediaries—the case of the real estate market}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {60-74}, Year = {1998} } @inproceedings{ Author = {Buxmann, Peter and Pohl, Gerrit and Johnscher, Patrick and Strube, Jochen and Groffmann, Hans-dieter}, Title = {Strategies for Digital Music Markets: Pricing and the Effectiveness of Measures against Pirate Copies - Results of an Empirical Study}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1622-1633}, Year = {2005} } @inproceedings{ Author = {Buxmann, Peter and Rose, Frank and König, Wolfgang}, Title = {An Electronic Market for Java Software Elements}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1423-1435}, Year = {1997} } @inproceedings{ Author = {Bygstad, Bendik}, Title = {Generative mechanisms for innovation in information infrastructures}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {969-980}, Abstract = {This paper investigates how innovation of ICT based services takes place within existing infrastructures, including the whole network of technology, vendors and customers. Our research question is, how can an information infrastructure provide generative mechanisms for innovation of ICT based services? Building on a critical realist approach, our empirical evidence was a case study within an international airline, aiming to diversify its services. From our analysis we propose that there are two self-reinforcement mechanisms in information infrastructures. First, we identified the innovation reinforcement mechanism, resulting in new services. Second, there is the service reinforcement mechanism, resulting in more users and profits. The practical implication of our framework is to show that although ICT-based innovation cannot be planned and managed in detail, the innovation mechanism may help organisations to facilitate the innovation process in a structured way.}, Year = {2009} } @inproceedings{ Author = {Bygstad, Bendik and Nielsen, Peter Axel and Munkvold, Bjørn Erik}, Title = {Four Integration Patterns: IS Development as Stepwise Adaptation of Technology and Organisation}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {242-253}, Year = {2005} } @inproceedings{ Author = {Cadete, Maria Jose and Coelho, J. Dias}, Title = {Electronic Data Interchange at the Portuguese Pretail}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1173-1184}, Year = {1996} } @inproceedings{ Author = {Caldeira, Mario M. and Dhillon, Gurpreet}, Title = {Factors Affecting the Use and Adoption of EDI in Manufacturing SMEs: Experiences From Portugal}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1184-1190}, Year = {1997} } @inproceedings{ Author = {Caldeira, Mario M. and Ward, John M.}, Title = {Using resource based theory to interpret the successful adoption and use of information systems and technology in manufacturing small and medium sized enterprises}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1159-1169}, Year = {2001} } @inproceedings{ Author = {Cáliz, Cristina and Sieber, Sandra}, Title = {E-learning: designing new business education}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {399-407}, Year = {2003} } @inproceedings{ Author = {Caluwe, R. De and Van Gyseghem, N. and Vandenberghe, R.}, Title = {Fuzzy techniques and database technology: A blessed marriage}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {261-272}, Year = {1994} } @inproceedings{ Author = {Cantoni, Franca and Bello, Mauro and Frigerio, Chiara}, Title = {Lowering the barriers to knowledge transfer and dissemination: The Italian cooperative banks cooperative experience}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {665-673}, Year = {2001} } @inproceedings{ Author = {Cantoni, Franca and Ferrari, Domenico and Rabaiotti, Stefano}, Title = {Socio-technological Aspects Of Knowledge Disclosure : The Relevance Of Storytelling In Knowledge-ecology Based Organizations}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {872-883}, Year = {2002} } @inproceedings{ Author = {Caplinskas, Albertas and Vasilecas, Olegas}, Title = {Mocuris - Modern Curriculum In Information Systems At Master Level}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {184-193}, Year = {2002} } @inproceedings{ Author = {Cappiello, Cinzia and Comuzzi, Marco}, Title = {A utility-based model to define the optimal data quality level in IT service offerings}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1975-1986}, Abstract = {In the information age, enterprises base or enrich their core business activities with the provision of informative services. For this reason, organizations are becoming increasingly aware of data quality issues, which concern the evaluation of the ability of a data collection to meet users' needs. Data quality is defined by a variety of criteria, whose definition and evaluation is strictly dependent on the context and users involved. Thus, when considering data quality, the users’ perspective should always be considered fundamental. Authors in data quality literature agree that providers should adapt, and improve, their service offerings in order to completely satisfy users’ demands. However, we argue that, in service provisioning, providers are subject to restrictions stemming, for instance, from costs and benefits assessments. Therefore, we identify the need for a conciliation of providers’ and users’ quality targets in defining the optimal data quality level of an informative service. Considering this scenario, the paper presents a utility-based model of the providers’ and customers’ interests developed on the basis of multi-class offerings. The model is exploited to analyze the optimal service offerings that allow the efficient allocation of quality improvements activities for the provider.}, Year = {2009} } @inproceedings{ Author = {Capra, Eugenio and Francalanci, Chiara and Merlo, Francesco and Tosetti, Marcello}, Title = {Efficiency implications of open source commonality and reuse}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1156-1169}, Note = {316_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Capra, Eugenio and Merlo, Francesco}, Title = {Green IT: Everything starts from the software}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {62-73}, Abstract = {In this position paper we discuss the importance of Green IT as a new research field that investigates all the environmental and energy issues related to IT and information systems in general. In particular we focus on the energy consumption of software applications, which is amplified by all the above IT layers in a data center and thus is worth a greater attention. By adopting a top-down approach, we address the problem from a logical perspective and try to identify the original cause that leads to energy consumption, i.e. the elaboration of information. We propose a research roadmap to identify a set of software complexity and quality metrics that can be used to estimate energy consumption and to compare specific software applications.}, Year = {2009} } @inproceedings{ Author = {Cardon, Alain and Durand, Stephane}, Title = {A New Communication and Information System Model Representing the Intentionality of Actors}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1069-1087}, Year = {1997} } @inproceedings{ Author = {Carignani, Andrea and de Marco, Marco and Rosenthal-Sabroux Lamsade, Camille}, Title = {Supporting a Multiple Channel Architecture Design: The UML Contribution in a Virtual Banking Environment}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {883-888}, Year = {2000} } @inproceedings{ Author = {Carignani, Andrea and Seifert, Frank}, Title = {Competitive Advantage, Online Brokerage and IT: Evidences from Italian and German Companies}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {803-811}, Year = {2000} } @inproceedings{ Author = {Carlson, Patricia I. and Kahn, Beverley K. and Rowe, Frantz}, Title = {Organisational Impacts of New Communication Technology: A Cross-cultural Comparison of Cellular Phone Adoption in France and the Us}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {337-352}, Year = {1997} } @inproceedings{ Author = {Carlsson, Christer and Carlsson, Joanna and Walden, Pirkko}, Title = {Mobile Services for the Hospitality Industry}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1722-1733}, Year = {2005} } @inproceedings{ Author = {Carlsson, Christer and Walden, Pirkko}, Title = {Further Quests For Value-added Products & Services In Mobile Commerce}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {715-724}, Year = {2002} } @inproceedings{ Author = {Carlsson, Sten}, Title = {Information Systems Development : Participation And Intersubjectivity - Is This Just A Matter Of Communication?}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {450-458}, Year = {2002} } @inproceedings{ Author = {Carlsson, Sven A.}, Title = {Computer-based support for executive teams in organizations in high-velocity environments}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {88-95}, Year = {1994} } @inproceedings{ Author = {Carlsson, Sven A.}, Title = {The CESS Method for Guiding Executive Support Systems Design}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {227-235}, Year = {2000} } @inproceedings{ Author = {Carlsson, Sven A.}, Title = {Knowledge Management in Network Contexts}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {616-627}, Year = {2001} } @inproceedings{ Author = {Carlsson, Sven A.}, Title = {Critical realism: a way forward in IS research}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {348-362}, Year = {2003} } @inproceedings{ Author = {Carlsson, Sven A.}, Title = {Enhancing product development through ICT-based relationships with customers and consumers}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {325-336}, Year = {2004} } @inproceedings{ Author = {Carlsson, Sven A.}, Title = {A Critical Realist Perspective on IS Evaluation Research}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1528-1538}, Year = {2005} } @inproceedings{ Author = {Carlsson, Sven A. and Bacon, James and Fitzgerald, Guy and Frank, Ulrich and Guimaraes, Tor}, Title = {Panel: Information Systems Ph.D. Research in the 21st Century}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1537-1538}, Year = {1997} } @inproceedings{ Author = {Carlsson, Sven A. and Kalling, Thomas}, Title = {Why is it that a knowledge management initiative works or fails}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1962-1973}, Note = {491_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Carlsson, Sven A. and Leidner, Dorothy E. and Elam, Joyce J.}, Title = {The impacts of executive IS use: A cross-cultural study of Swedish and US executives}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {391-404}, Year = {1995} } @inproceedings{ Author = {Carlsson, Sven A. and Sawy, OmarA El and Eriksson, Inger and Raven, Arjan}, Title = {Gaining Competitive Advantage Through Shared Knowledge Creation: In Search of a New Design Theory for Strategic Information Systems}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1067-1076}, Year = {1996} } @inproceedings{ Author = {Carmel, Erran and D'Costa, Anthony}, Title = {Panel: Labor importation as the steroid for nations' ICT success: A debate}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {3021-3021}, Abstract = {We often discuss brain-drain as a problem for developing nations, but what about the flipside of this issue -- the countries that have been net recipients of ICT talent? We would expect that importation of foreign ICT talent has been critical to the success of those receiving nations. Has it? Economists have posited theories of growth that center on the importance of ideas, but still cannot account for skilled immigration. We count about two dozen nations that have been importing ICT talent. Of course, the largest receiving nation is the United States, but smaller emerging economies, such as Singapore and Ireland, have also been importing ICT labor. Even developing nations are recently seeing net ICT labor inflows: Dubai's internet city would not be possible without new labor from outside the emirate; Costa Rica’s booming tech center has become reliant, in part, on other Latinos filling shortages.}, Year = {2009} } @inproceedings{ Author = {Carroll, Jennie}, Title = {The process of ISD methodology selection and use: a case study}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {379-392}, Year = {2003} } @inproceedings{ Author = {Carroll, Jennie}, Title = {Completing design in use: closing the appropriation cycle}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {337-347}, Year = {2004} } @inproceedings{ Author = {Carroll, Jennie and Tobin, Daniel}, Title = {Acting out the future: a process for envisionment}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {363-378}, Year = {2003} } @inproceedings{ Author = {Carroll, J. M. and Swatman, Paul A.}, Title = {Structured-Case: A Methodological Framework for Building Theory in Information Systems Research}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {116-123}, Year = {2000} } @inproceedings{ Author = {Carstensen, Peter H.}, Title = {Developments in WIS development}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {348-359}, Year = {2004} } @inproceedings{ Author = {Carstensen, Peter H. and Vogelsang, Lasse}, Title = {Design of Web-Based Information Systems - New Challenges for Systems Development?}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {536-547}, Year = {2001} } @inproceedings{ Author = {Carton, Fergal and Adam, Frederic}, Title = {Understanding the Organisational Impact of ERP: A Case Study in Manufacturing}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1596-1607}, Abstract = {An underestimated aspect of the study of ERP implementations is the longer term impact of these highly integrated applications on the way that managers work. This paper reports on the changes to managerial decision processes arising from an ERP implementation four years prior to the study. Using the managers' own description of their goals as a lens, the objective was to gain an understanding of the impact of enterprise integration on the capability of the firm. We found that the ERP system has helped the support functions of the organisation (Finance, Quality and IS) by standardising transaction processes and thereby increasing their administrative grasp of the firm's activities (visibility and control). The benefits for managers responsible for the demand and supply cycles are, however, scarce. Furthermore, in a dynamic business environment where processes require constant tweaking to keep abreast of changes in market conditions, highly structuring technologies such as ERP can rapidly go out of kilter with the reality of doing business, and eventually hinder the flow of basic performance information. Managers lose out on the efficiency of integration promised by ERP because of latency in the access to key operational data.}, Year = {2008} } @inproceedings{ Author = {Carugati, Andrea and Bolici, Francesco}, Title = {Knowledge creation as an ISD goal: an approach based on communities of practice}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2300-2311}, Note = {603_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Carugati, Andrea and Hadzilias, Elias and Demoulin, Nathalie}, Title = {Setting the Framework for Developing E-Government Services on Cultural Heritage}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1458-1465}, Year = {2005} } @inproceedings{ Author = {Caruso, Angelo and Marchiori, Michela}, Title = {The adoption of information systems in SMEs: organizational issues and success factors}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {393-398}, Year = {2003} } @inproceedings{ Author = {Carvalho, Gonçalo Lages and Sousa, Pedro}, Title = {Using a Medical Sciences Perspective to Harness Business and Information Systems Misalignment}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2496-2507}, Abstract = {Aligning business and information systems has been in the scope of research initiatives from decades. Recently, some efforts emerged with a complementary approach focused on the misalignments study. This paper proposes a misalignment approach based on the medical science perspective for nomenclature, classification and detection of misalignments. We show that a metaphor between disease and misalignment is reasonable and we present how a full set of concepts defined by medical science, such as symptom, sign, syndrome, etiology, diagnosis, therapy and prophylaxis, can be used to address the problem of misalignment between business and information systems. Additionally, each proposed concept is instantiated with a set of examples based on both academic research and professional consultancy.}, Year = {2008} } @inproceedings{ Author = {Carvalho, João Alvaro and Amaral, Luis}, Title = {Organisational Knowledge and its Manipulation as the Basis for the Study of Information Technology Application in Organizations}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {585-592}, Year = {1996} } @inproceedings{ Author = {Casalino, Nunzio and D'Atri, Alessandro and Fadda, Cecilia}, Title = {Organisational Impact and Exploitation of the Results of an Italian Research Project for E-Health and Medical Training}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1489-1496}, Year = {2005} } @inproceedings{ Cater-Steel.McBride2007-ITServiceManagement, Author = {Cater-Steel, Aileen and McBride, Neil K.}, Title = {IT Service Management Improvement - Actor Network Perspective}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1202-1213}, Note = {Presented in track IS/IT Management, session Management of IT, on Fri, 8. Jun from 17:20-17:50}, Abstract = {Organisations are looking to best practice frameworks such as the IT Infrastructure Library (ITIL) to improve the quality of their IT Service Management. This paper describes the approach taken by a large UK-based bank in adopting ITIL and gaining certification to BS 15000 and ISO/IEC 20000. The use of cognitive mapping enables a focus on the concepts which drive the managers view of ITIL implementation. This leads to the identification of themes which are of relevance to IT organisations adopting standards. This paper illustrates the power of actor network theory in explaining and structuring the activities of managers in their practice of service improvement. Additionally it shows how cognitive mapping can be connected to an actor network analysis to tease out the underlying mindset and connected concepts which drive the enrolment activities and influence the translation of participants interests. The case study illustrates a rich set of lessons to be learnt from successful implementation of new}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Cater-steel, Aileen and Tan, Wui-gee and Toleman, Mark}, Title = {Challenge of adopting multiple process improvement frameworks}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1375-1386}, Note = {362_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Cattani, Claudia and Calzà, Diego and Jacucci, Gianni}, Title = {Applying lessons learned from counselling : On nurturing relations in design projects}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1150-1161}, Abstract = {This paper elaborates on the personal relation between the facilitator and the participants in Social Practice Design. It is argued that such processes can not just be managed, but have to fostered in relatively free way, so that results can transcend expectations and more closely approach the actual possibilities. This is explained by aspects of Rogers' theory on therapy. The paper aims to be an interesting and strong example of the critical need for a good relationship in facilitating design. By itself, such a conclusion would not be surprising, but some of its constituent aspects are detailed: the paper elaborates on the relevance of deploying focus and effort on personal relation, in interventions for organisational innovation. Supporting the establishment of sense making and trust with Social Practice Design (SPD) approaches is found to be of primary importance in an e-Government development project. Here regional employees user-design a computer-based aid for public tender editing - a tender configurator - with the support of facilitators. We address the structural problem with infra-structural measures including open conversations to promote shared understanding, and user design laboratories to promote concept emergence and learning, while practicing relation and trust building all along.}, Year = {2009} } @inproceedings{ Author = {Cavaye, Angèle L. M.}, Title = {Leveraging a strategic IS across European national boundaries}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {379-390}, Year = {1995} } @inproceedings{ Author = {Cavaye, Angèle L. M. and Christiansen, J. K.}, Title = {A framework for estimating power of subunits to explain IS implementation}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {293-306}, Year = {1995} } @inproceedings{ Author = {Cavaye, Angèle L. M. and Cragg, Paul B.}, Title = {User participation in the development of inter-organisational systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {655-680}, Year = {1994} } @inproceedings{ Author = {Cecez-Kecmanovic, Dubravka}, Title = {Critical Information Systems Research: A Habermasian Approach}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {253-262}, Year = {2001} } @inproceedings{ Cecez-Kecmanovic2007-CriticalResearchin, Author = {Cecez-Kecmanovic, Dubravka}, Title = {Critical Research in Information Systems: The Question of Methodology}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1446-1457}, Note = {Presented in track IS Research Methodologies, session Methodological Challenges 1, on Fri, 8. Jun from 14:00-14:30}, Abstract = {Considerable ambiguity surrounds the question of empirical research methodology in critical information systems (IS) research, as is the case with other critical social sciences. While some research methods and techniques are closely related to the positivist research approach (experiments, surveys, and statistical equation modelling) and others to the interpretivist approach (qualitative case study, ethnography, discourse analysis and action research), the critical approach is not identified with specific critical methods and typically relies on the appropriation of interpretivist methods (such as critical ethnography). The criticism of the critical research approach in IS, even among its followers, has often focused on the lack of distinctly critical research methods and even the neglect of methodological issues (Klein 1999, McGrath 2005). This paper questions the notion of and the arguments behind the quest for 'critical research methods' defined in opposition to positivist and interpretivist methods. Instead the paper argues that it is a critical research methodology - understood as an overall strategy of conceptualising and conducting an inquiry, engaging with studied phenomena and subjects (participants), as well as constructing valid knowledge - which clearly distinguishes critical from other research approaches. Starting from critical investigative concerns and specific requirements and challenges of critical empirical enquiry, the paper proposes a framework for a critical research methodology.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Cecez-Kecmanovic, Dubravka and Janson, Marius}, Title = {Information Systems And Rationalisation Of Organisations : An Exploratory Study}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {57-67}, Year = {2002} } @inproceedings{ Author = {Cecez-Kecmanovic, Dubravka and Janson, Marius}, Title = {Microemancipatory practicies in information system development}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {919-930}, Abstract = {The paper revisits the notion of emancipation in Information System Development (ISD) that seems to have lost a battle against functionalist and managerialist approaches dominant in information system (IS) research and practice. Unlike functionalist and managerialist views, the emancipatory view of ISD, informed by Critical Theory, considers ISD as a site of organizational innovation, self-reflection and a struggle for humanization of work and liberation from different forms of domination. Critics of emancipatory project in IS and management literature question the very possibility of the emancipation and deplore its intellectualism, naivety and negativism. The purpose of this paper is to re-consider the notion of emancipatory ISD in the face of these criticisms and develop a more refined and nuanced view of micro-emancipation in ISD that is meaningful in practice. Informed by Alvesson and Willmott (1992, 1996) we explore, question, redefine and ground the micro-emancipatory ISD processes based on a longitudinal (15 year) study of a retail company. Our analysis and critical reflection demonstrate that micro-emancipatory ISD processes have real substance for the people involved.This paper contributes an empirically grounded and practically relevant reconceptualization of micro-emancipatory ISD projects which reveals both its benefits and risks for all involved.}, Year = {2009} } @inproceedings{ Author = {Cecez-Kecmanovic, Dubravka and Jerram, Cate}, Title = {A Sensemaking Model Of Knowledge Management In Organisations}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {894-904}, Year = {2002} } @inproceedings{ Author = {Cecez-Kecmanovic, Dubravka and Yap, Tjibeng and Bunker, Deborah}, Title = {Business Strategy Enactment Through An IS: A Sensemaking Approach}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2342-2353}, Abstract = {This paper seeks to advance the practice perspective on Information Systems (IS) and Organizational strategizing by drawing attention to individual, collective and organizational sensemaking that reveals some of the inner workings of strategy-in- practice. The paper presents the sensemaking view of organizations and IS strategizing that forms a theoretical bases for examining a case of an IS implementation as a way of enacting new business strategy. By interpreting the case of a bank that implemented a new loan assessment IS to change its risk management strategy and expand its loan business the paper a) reveals how micro-practices of IS deployment become a critical mediator of strategic change, b) proposes that effective enactment of IS-business strategy in practice required engagement of all levels of sensemaking (intra-, inter-, generic- and extra-subjective), c) shows that such change of practice was achieved as practitioners transformed themselves by transforming the technology and their business, and d) demonstrates how the practices of everyday sensemaking produced both the technology into being strategic and practitioners into subjects of strategy. In doing so the paper contributes to the strategy-as- practice perspective in IS and organization strategy research.}, Year = {2008} } @inproceedings{ Author = {Ceglowski, Red and Churilov, Leonid and Wassertheil, Jeff}, Title = {Facilitating Decision Support in Hospital Emergency Departments: A Process- Oriented Perspective}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {830-841}, Year = {2005} } @inproceedings{ Author = {Cenfetelli, Ronald T. and Benbasat, Izak}, Title = {Measuring The E-commerce Customer Service Life Cycle}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {696-705}, Year = {2002} } @inproceedings{ Chakraborty.Sarker.ea2007-UnderstandingAnalystEffectiveness, Author = {Chakraborty, Suranjan and Sarker, Saonee and Valacich, Joseph S.}, Title = {Understanding Analyst Effectiveness in Requirements Elicitation: A Gestalt Fit Perspective}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {771-782}, Note = {Presented in track IS Development, session Participatory Development, on Thu, 7. Jun from 14:15-14:45}, Abstract = {Analyst effectiveness has been viewed as critical for the success of any Information Systems Development (ISD) project, especially for the requirements elicitation phase. Prior literature on this issue has primarily focused on examining (and understanding) the specific set of capabilities an analyst needs to possess in order to be effective. This paper argues that such an assumption may not necessarily provide us with a comprehensive view of this critical issue, and suggests that capabilities of an analyst may be necessary but not a sufficient condition for analyst effectiveness. Consistent with this view, the paper proposes a fit perspective, and argues that analyst effectiveness is dependent on a fit between the contextual factors like the characteristics of the particular development project and the process of requirements elicitation with the analysts capability. Specifically, the manuscript argues for two gestalt fit constructs: analyst-project fit and analyst process fit for understanding analyst effectiveness, and explicates on the nature of the gestalt fit. The paper also proposes a resourcing strategy (drawing on the two gestalt fit perspectives) that we believe may be used by organizations and project managers in recruiting suitable analysts for their ISD projects.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Chamberlain, Jeff and Castleman, Tanya}, Title = {Transacting with citizens: Australian government policy strategy and implementation of online tax lodgement}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {408-419}, Year = {2003} } @inproceedings{ Author = {Chameeva, Tatiana and Rakotoarivelo, Christiane and Trahand, Jacques}, Title = {Computerised Methodology For Group Decision Support Based on a Collective Cognitive Map}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {711-730}, Year = {1996} } @inproceedings{ Author = {Chan, Caroline and Swatman, Paula M. C.}, Title = {B2B E-Commerce Implementation: The Case of BHP STEEL}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {70-83}, Year = {1999} } @inproceedings{ Author = {Chan, Joyce and Limayem, Moez and Niederman, Fred and Larsen, Tor J.}, Title = {It project risk in Hong Kong}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {353-365}, Note = {91_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Chand, Donald}, Title = {An investigation of how culture impacts global work: Unpacking the layers of culture}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {537-555}, Abstract = {One manifestation of today's globalization is a new type of work environment where employees who are living in different parts of the world regularly engage in collaborative activity. Because these workers are socialized in different cultural environments, an important research issue is how to understand workers behaviors and effectively manage in this global workplace were workers communicate on a daily basis but do not meet each other and may not even know the life styles of their team members. Based on an ethnographic analysis of GLOBALIS, a multinational firm in the financial sector with IT solution centers in the US, Ireland and India, this paper presents a conceptual model of how culture was impacting the behaviors of global teams at GLOBALIS. In this model the behaviors of globally team members is primarily governed by corporate norms, project requirements and workplace culture. National culture, which has been identified in cross-cultural research as a key factor in global work, is just one of many demographic variables like age, education, professional standards, inter-relationships among sites, etc. that impact workplace culture. Thus, this paper reinforces the current multi-faceted view of culture as a set of forces that impact values and behaviors.}, Year = {2009} } @inproceedings{ Author = {Chang, Lih-jen and Levy, Margi and Powell, Philip}, Title = {Process re-engineering success in small and medium-sized enterprises}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {223-234}, Note = {62_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Chang, Lih-Jen and Powell, Philip}, Title = {Business process re-engineering in SMEs: current evidence}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {188-202}, Year = {1998} } @inproceedings{ Author = {Chang, Tsair-yuan and Hurrion, D. and Wu, Chien-ho}, Title = {A Theory of Dual-base Knowledge Model: Integrating the Concept and Case Base for Conceptual Data Schemata Reuse}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1010-1026}, Year = {1997} } @inproceedings{ Author = {Chatfield, Akemi Takeoka and Alston, Murray}, Title = {Small and Medium-sized Enterprises in Electronic Commerce: A Case Study of Barriers to Financial EDI Adoption}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1219-1233}, Year = {1997} } @inproceedings{ Author = {Chatfield, Akemi Takeoka and Andersen, Kim Viborg}, Title = {Playing with lego: IT, coordination and global supply management in a world leader toy manufacturing enterprlse}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1680-1687}, Year = {1998} } @inproceedings{ Author = {Chatfield, Akemi Takeoka and Bjørn-Andersen, Niels}, Title = {Reengineering with EDI: a Trojan Horse in Circumventing Non-Tariff Barriers to Trade}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1197-1212}, Year = {1996} } @inproceedings{ Author = {Chatfield, Akemi Takeoka and Yetton, Philip}, Title = {Moderating effect of EDI embeddedness on time-based strategic capabilities}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {853-868}, Year = {1998} } @inproceedings{ Author = {Chatterjee, Sutirtha and Datta, Pratim}, Title = {Antecedents and contingencies affecting uncertainty in electronic markets: an empirical study}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {366-377}, Note = {94_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Chau, Stephen B. and Turner, Paul}, Title = {A Framework For Analysing Factors Influencing Small To Medium Sized Enterprises (SMEs) Ability To Derive Benefit From The Conduct Of Web-based Electronic Commerce (EC)--34 Australian Case Studies}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {625-639}, Year = {2002} } @inproceedings{ Author = {Chen, Hsin and Papazafeiropoulou, Anastasia}, Title = {Adoption of Supply Chain Management Technologies by Small and Medium Enterprises in the Manufacturing Sector}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {925-936}, Abstract = {SMEs today are under pressure to better manage the supply chain and to improve efficiency and logistics operations while remaining responsive to changing market conditions and customer demands. As a result, organisations might need to adopt Information and Communication Technologies (ICT) to support their supply chains and increase their efficiency by achieving tighter cooperation relationship over the supply- chain. This paper explores the area of ICT adoption in The Taiwanese IT manufacturing sector based on multiple case study research. The findings suggest that SMEs are still not able to achieve a high degree of ICT automation over the supply chain. One the reason is their inability to recognise the benefits of supply chain automation thus we list an exhaustive list of benefits as they derive from our findings. In addition, seven types of ICT connections used by case companies to support their supply chains were identified and showed that the most of the companies stayed in the lower level of SCM adoption without exploiting the benefits of ICT in full. We support that our results can help organisations and researchers to better understand the ICT adoption for supply chain integration by SMEs in real practice.}, Year = {2008} } @inproceedings{ Chen.Zhang.ea2007-DeterminantsofCustomer, Author = {Chen, Jin and Zhang, Cheng and Huang, Lihua}, Title = {Determinants of Customer Loyalty in China C2C E-Commerce: From a Social Network Perspective}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {24-35}, Note = {Presented in track E-Business, session E-Commerce: Customer Value and Loyalty, on Thu, 7. Jun from 12:15-12:45}, Abstract = {Chinas C2C electronic market has been growing very rapidly. The largest Chinese online auction company, Eachnet, was purchased by eBay but faced tough competition from another Chinese company, Taobao. Taobaos market share is now twice as large as eBays. Why has eBay quickly lost its market share to newly-launched Taobao? This paper developed and tested a theoretical model that explains the effects of social relation and customer value on online customer loyalty and shopping behavior. This model was tested using empirical data (N=224) and PLS-Graph software. Results show that customers trust networks and customer value significantly influenced their loyalty to vendors, while customers affect networks and loyalty significantly influenced their shopping behaviors. The results suggest that the current C2C electronic market in China is a social environment where customers loyalty to a vendor can be built more easily by the vendors social relation management services than by transaction services. These findings advance theory by understanding online consumer loyalty from a social network perspective. The present study contributes by explaining the determinants of consumers shopping behavior and loyalty in China C2C Electronic Commerce.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Chen, Jui-Chih and Williams, Bernard C. and Lawrenson, David M.}, Title = {An empirical study of strategic inter-organisational systems: Accountants as surrogates for EDI use}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {273-284}, Year = {1994} } @inproceedings{ Author = {Chen, Willy and Stuckenschmidt, Heiner}, Title = {Towards Industrial Strength Knowledge Bases for Product Lifecycle Management}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1978-1989}, Abstract = {The benefits of using semantic technologies for industrial applications are becoming more and more apparent. While their general usefulness is widely acknowledged, the uptake of technologies originally developed for the semantic web is complicated by the mismatch between industrial requirements and design principles of standards such as OWL. In this paper, we argue for the need of a flexible, metamodel-driven approach to address non-functional requirements for the use of knowledge bases in industrial settings and present a lightweight metamodel for ontologies and rules.}, Year = {2008} } @inproceedings{ Author = {Chen, Wen-Kuo and Huang, Heng-Chiang and Chou, Seng-Cho T.}, Title = {Understanding Consumer Recommendation Behavior in a Mobile Phone Service Context}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1022-1033}, Abstract = {Mobile service usage has become an important research topic in the field of MIS. In the past decade, research results have important implications for marketing managers with regard to the development of mobile services or advertising content employed to increase a consumer¡¦s intentions to use. We consider that a customer is not only a service user, but also the partner of a firm. Therefore, we focus on two determinants of customer recommendation behavior, namely, overall satisfaction and flow experience. We also propose a number of hypotheses related to the constructs of overall satisfaction, and test them using data provided by 3G mobile service subscribers. The results contribute to our understanding of how customers are willing to make recommendations to others. Besides increasing customer satisfaction, we should consider a mediating factor¡Xusers¡¦ flow experiences. Our findings provide empirical support for most of the hypotheses. The theoretical and practical implications of our findings are also discussed, and suggestions for further research are offered.}, Year = {2008} } @inproceedings{ Chen-Burger.Kalfoglou2007-EnterpriseEngineeringUsing, Author = {Chen-Burger, Yuh-Heh and Kalfoglou, Yannis}, Title = {Enterprise Engineering Using Semantic Technologies}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2074-2085}, Note = {(Jessica) Presented in track Organizational \& Enterprise Engineering, session Towards Tools, on Fri, 8. Jun from 08:45-09:15}, Abstract = {Modern Enterprises are facing unprecedented challenges in every aspect of their businesses: from marketing research, invention of products, prototyping, production, sales, billing to customer services. Innovation is the key to enhancing enterprise performances and knowledge is the main driving force in creating innovation. The identification and effective management of valuable knowledge, however, remains an illusive topic. Knowledge management techniques, such as enterprise process modelling, have long been recognised for their value and practiced as part of normal business. There are plentiful of knowledge management techniques available. However, what is still lacking is a holistic knowledge management approach that enables one to fully connect business knowledge and practices already existing in IT systems, such as organisational memories. To address this problem, we present an integrated three- dimensional knowledge management approach that supports innovative semantics technologies. Its automated formal methods allow us to tap into modern business practices and capitalise on existing knowledge. It closes the knowledge management cycle with user feedback loops. Since we are combining reliable existing methods, new knowledge can be extracted with only additional minimum efforts thus maximising enterprise efficiency.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Cheng, Eric Y. and Arthur, David}, Title = {Constructing A Virtual Behavior Change Support System : A Mobile Internet Healthcare Solution For Problem Drinkers}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1617-1625}, Year = {2002} } @inproceedings{ Author = {Cheong, France and Corbitt, Brian J.}, Title = {A social network analysis of the co-authorship network of the Australasian Conference of Information Systems from 1990 to 2006}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {292-303}, Abstract = {Using bibliographic data extracted from an Endnote database, social network analysis techniques were used to generate and analyse a network of co-authors with the aim of developing an understanding of the research community that produces the research knowledge published by the Australasian Conference on Information Systems (ACIS). The ACIS community was found to be a healthy small-world community that kept evolving in order to provide an environment that supports collaboration and sharing of ideas between researchers. It was also found that, unlike a similar analysis of the European Conference (ECIS), the Australasian scene was not dominated by a couple of key researchers as quite a significant number of star performers were identified.}, Year = {2009} } @inproceedings{ Author = {Cheong, J. H. and Lee, S. G.}, Title = {Cache-Based Query Processing Framework for the Boolean Retrieval Model}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {396-402}, Year = {2000} } @inproceedings{ Chesney.Coyne.ea2007-DesignResearchingVirtual, Author = {Chesney, Thomas and Coyne, Iain and Logan, Brian and Madden, Neil}, Title = {A Design for Researching Virtual Worlds - Opportunities and Limitations}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1380-1387}, Note = {Presented in track IS Research Methodologies, session Design approaches, on Thu, 7. Jun from 18:15-18:45}, Abstract = {Second Life is a virtual world where users, known as residents, can interact socially and commercially. Its population is growing at 20% per month and each day sees around 500,000 real American dollars change hands between them. Worlds such as Second Life represent extreme versions of the sort of web-based knowledge sharing communities that have been studied in information management literature. We can imagine that these communities will become more 'Second Life-like' in the future. The authors are running a project examining antisocial behaviour in Second Life, which uses both qualitative and quantitative methods. This paper critically examines our method, concentrating on the focus group. It first assesses some privacy concerns that had to be resolved at the beginning of the project, then describes our approach to setting up and running a focus group. It finishes with a discussion of opportunities and limitations of researching 'in world'.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Chesney, Thomas and Darby, Phil}, Title = {Strategies for small businesses selling online}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {137-146}, Note = {41_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Cheung, Christy M. K. and Lee, Matthew K. O.}, Title = {An integrative model of consumer trust in internet shopping}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {420-432}, Year = {2003} } @inproceedings{ Cheung.Lee2007-UnderstandingUserIntention, Author = {Cheung, Christy M. K. and Lee, Matthew K. O.}, Title = {Understanding User Intention to Continue Sharing Knowledge in Virtual Communities}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {635-646}, Note = {Presented in track Information and Knowledge Management, session KM support systems, on Fri, 8. Jun from 08:45-09:15}, Abstract = {This paper introduces the research model of user intention to continue sharing knowledge in virtual communities. The model is built upon Batsons framework of the act for the public good. Since the focus of this study is on the continued use of virtual communities, the model also takes user evaluation process into account and includes some important constructs (disconfirmation, satisfaction, and knowledge self-efficacy) to explain the continuance behavior. An online survey was conducted and a total of 315 completed questionnaires were collected. Among the 315 respondents, 60 respondents have participated and shared knowledge in a virtual community. The research model explains 62% of the variance. The results also provide strong support for the existing theoretical links, as well as for those newly hypothesized in this study. Implications for current investigation for both research and practice are provided.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Cheung, Christy M. K. and Limayem, Moez}, Title = {The Role of Habit and the Changing Nature of the Relationship between Intention and Usage}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {977-984}, Year = {2005} } @inproceedings{ Cheung.Shen.ea2007-Let`sWorkTogether!, Author = {Cheung, Christy M. K. and Shen, Aaron X. L. and Lee, Matthew K. O. and Wang, Wei Ping}, Title = {Let`s Work Together! We-Intention to Use Instant Messaging for E-Collaboration}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {407-418}, Note = {Presented in track E-Work, session E-Learning \& Collaboration 2, on Fri, 8. Jun from 09:45-10:15}, Abstract = {Instant messaging is the fastest growing internet-based collaborative technologies and is being widely used in socializing, event planning, and work collaboration. In this paper, we modified the model of goal-directed behaviour by adding the social influence processes to study we-intention to use instant messaging for collaboration. An online survey was conducted and data collected from 163 respondents were analyzed using the partial least squares. The research model explained 67.4% of the variance in we- intention. Desires, group norms, past behaviour, perceived behaviour control were found statistically significant in determining we-intention to use instant messaging, whilst positive and negative anticipated emotions and social identity had significant effects on we-intention through desires. This is one of the very first models in Information Systems proposed the use of we-intention to explain e-collaboration. We believe that the implications of this study provide new and important insights to both researchers and practitioners.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Cheung, H. K. and Burn, Janice M.}, Title = {Managing the effective transformation of IS services structures in multinational companies}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {453-470}, Year = {1995} } @inproceedings{ Author = {Chi, Lei and Holsapple, Clyde W. and Srinivasan, Cidambi}, Title = {Performance impacts of information systems use: Is competitive action a missing link?}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {639-649}, Note = {161_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Chiarvesio, Maria and Maria, Eleonora Di and Micelli, Stefano}, Title = {Network technologies and local networks: evidence from a three-year survey in north east italy}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {433-443}, Year = {2003} } @inproceedings{ Author = {Chini, Ioanna}, Title = {Government and self-government in in the information society}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2615-2626}, Abstract = {Research on the information society and the policies and strategies for its creation has tended to discuss them rationally as the national, and occasionally international or regional, responses to changes in the competitive environment. The predominant notion of the information society in various levels of governance has only rarely been critically examined. The paper provides a Foucauldian analysis of the constitution of the information society as a political and policy imperative at the level of the European Union and the multiple effects it had for its member states. Drawing on ideas on governmentality and regimes of truth, I argue that the European Commission continually shaped the rationality and identity of the information society it heralded, by managing to set itself as the legitimate locus of policy for the information society. In revealing the dominant discursive truths about the European information society, the research discusses how the truth claims about the construction of a particular version of the information society and the legitimate loci of its government shaped the degrees of freedom of the Greek policy makers through a range of disciplining and self-disciplining practices.}, Year = {2009} } @inproceedings{ Author = {Chircu, Alina and Bandara, Wasana and Chand, Donald}, Title = {Panel: Business process management education in academia: Its status, its challenges and its future}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Abstract = {Business Process Management (BPM) is a set of process-focused management methods, technologies and metrics associated with transforming the capabilities of a firm into a process-oriented enterprise. Despite the importance of BPM in today's business and the increasing interest in BPM from academia, there have been few venues that have enabled academic communities to come together in order to share experiences, shape courses and engage in a serious dialogue on BPM’s place in academe. This panel is designed to fill this gap. The panel will lead a discussion on what schools around the globe are doing in the area of BPM, what challenges they face when building BPM courses and programs, and how the community interested in BPM education can work together to shape the academic future of BPM. The target audience for this panel is any ECIS attendee who is actively involved in teaching, or is planning to teach BPM-related course(s) or topics or is simply interested in learning about the variety of choices and ways BPM is being integrated in university education. Panel attendees will learn the status, the challenges and future of BPM as an academic discipline from the point of view of both the panelists and each other.}, Year = {2009} } @inproceedings{ Author = {Chiu, Dickson K. W. and Poon, Joe Kit Man and Lam, Wai Chun and Tse, Chi Yung and Sui, William Hi Tai and Poon, wing Sze}, Title = {How Ontologies can Help in an E-Marketplace}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {652-663}, Year = {2005} } @inproceedings{ Author = {Chmielarz, Witold}, Title = {Profitability Aspects Of Electronic Banking Applications For Small Companies}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1578-1588}, Year = {2002} } @inproceedings{ Author = {Chong, Sandy}, Title = {Electronic commerce adoption by small- and medium-sized enterprises in Australia: an empirical study of influencing factors}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {360-371}, Year = {2004} } @inproceedings{ Author = {Chong, Sandy}, Title = {Determinants of Satisfaction of Electronic Commerce Implementation: Some Evidence from the Small- and Medium-Sized Enterprises}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {186-197}, Year = {2005} } @inproceedings{ Author = {Chou, Tzu-Chuan and Dyson, Robert G. and Powell, Philip}, Title = {Managing strategic IT investment decisions: from involvement to effectiveness}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {938-952}, Year = {1998} } @inproceedings{ Author = {Choudrie, Jyoti and Brinkman, Willem-paul and Pathania, Ravinder}, Title = {Diffusion theory and the digital divide in e-services: an empirical investigation of two local areas in the UK}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {707-719}, Note = {181_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Choudrie, Jyoti and Dwivedi, Yogesh Kumar}, Title = {Analysing the factors of broadband adoption in the household}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {372-383}, Year = {2004} } @inproceedings{ Author = {Choudrie, Jyoti and Dwivedi, Yogesh Kumar}, Title = {Investigating Broadband Diffusion in the Household: Towards Content Validity and Pre-Test of the Survey Instrument}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {513-520}, Year = {2005} } @inproceedings{ Author = {Choudrie, Jyoti and Papazafeiropoulou, Anastasia and Lee, Heejin}, Title = {Applying stakeholder theory to analyse the diffusion of broadband in South Korea: the importance of the government's role}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {444-454}, Year = {2003} } @inproceedings{ Author = {Christ, Mario and Baron, Steffan and Krishnan, Ramayya and Nagin, Daniel and Günther, Oliver}, Title = {A session-based empirical investigation of web usage}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {455-460}, Year = {2003} } @inproceedings{ Author = {Christ, Mario and Krishnan, Ramayya and Nagin, Daniel and Günther, Oliver}, Title = {An empirical analysis of web site stickiness}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1297-1307}, Year = {2002} } @inproceedings{ Christ.Schroth.ea2007-HybridFrameworkAutomated, Author = {Christ, Oliver and Schroth, Christoph and Janner, Till}, Title = {A Hybrid Framework for Automated and Adaptive E-Business Platforms}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {191-202}, Note = {Presented in track E-Business, session E-Business Technology Acceptance and Platforms, on Fri, 8. Jun from 17:50-18:20}, Abstract = {In this work, we propose an e-Business architecture that takes into account the specific needs of small and medium-sized enterprises (SMEs) and present a model- driven, highly flexible and collaborative approach that fosters cross-organizational interoperability. The specifications defined by the standardization body UN/CEFACT (e.g. UN/CEFACT Modeling Methodology, Core Component Technical Specification) and the ebXML standard are central composites of our novel holistic framework that aims at reducing effort required for performing business transactions. The introduction of methods for automatized business process and data negotiation is a further cornerstone of this work.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Christiaanse, Ellen}, Title = {American airlines: the SMARTS System Electronically Supporting The Knowledge Worker}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1293-1308}, Year = {1996} } @inproceedings{ Author = {Christiaanse, Ellen and Been, J. and Diepen, T. Wan and O'Callaghan, Ramon}, Title = {Electronic markets in the air cargo community}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {901-916}, Year = {1995} } @inproceedings{ Author = {Christiaanse, Ellen and Dirksen, V.}, Title = {Webbing and Embedding a Vision: An Exploratory Study of Culture and Information Technology in a Business Community}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {495-500}, Year = {2000} } @inproceedings{ Author = {Christiaanse, Ellen and Huigen, J.}, Title = {Institutional dimensions in IT implementation in complex network settings}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {547-558}, Year = {1995} } @inproceedings{ Author = {Christiaanse, Ellen and O'Callaghan, Ramon and Whitley, Edgar A. and Willcocks, Leslie}, Title = {Panel: Doing and writing up case research: Issues and practices}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1751}, Year = {1998} } @inproceedings{ Author = {Christiaanse, Ellen and Sinnecker, Ruben and Mossinkoff, Marco}, Title = {The Impact of B2B Exchanges on Brick and Mortar Intermediaries: The ELEMICA Case}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {422-432}, Year = {2001} } @inproceedings{ Author = {Christiaanse, Ellen and Venkatraman, N.}, Title = {Monitoring and influencing as key capabilities in electronic channels}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {233-246}, Year = {1998} } @inproceedings{ Author = {Christiaanse, Ellen and Zimmerman, Robert-Jan}, Title = {Cyber pets flying through marketspace: an analysis of a new electronic commerce business model}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1382-1396}, Year = {1998} } @inproceedings{ Author = {Christiansen, John K. and Mouritsen, Jan}, Title = {Information resource management: A critical analysis of a new intellectual technology}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {339-358}, Year = {1994} } @inproceedings{ Author = {Chua, Zixin and Jiang, Zhenhui}, Title = {Effects of anonymity,media richness,and chat-room activeness on online chatting experience}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2336-2348}, Note = {620_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Chun, Se-hak and Hong, Jhung-soo and Joo, Ji-ho and Kim, Eun-jin and Kim, Min-young and Kim, Jae-cheol}, Title = {A strategic analysis of internet contents market in electronic commerce}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {461-472}, Year = {2003} } @inproceedings{ Author = {Chung, Kon Shing Kenneth and Hossain, Liaquat}, Title = {Network Structure, ICT Use and Performance Attitudes of Knowledge Workers}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1990-2001}, Abstract = {In this study, we examine the effect of social network structure and information and communication technologies (ICT) use on performance attitudes of knowledge-intensive workers in dispersed occupational communities. We first develop a theoretical framework and use it to develop a valid and reliable survey instrument. Secondly, we apply structural hole measures (constraint and efficiency) for exploring the association with ICT use and attitudes to performance. Empirical results suggest that density of knowledge workers' professional network is positively associated with ICT use whereas network efficiency is negatively correlated with ICT use at both task and communication- structure level. The findings show that social network structure measures of density, efficiency and constraint are important factors that influence patterns and frequency of ICT use by knowledge workers rather than attitudes to performance.}, Year = {2008} } @inproceedings{ Author = {Chung, Sunghun and Yoon, Yeosun and Han, Ingoo}, Title = {The effects of online commentary on users' information processing in the context of online discussion forums}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1666-1677}, Abstract = {Online discussion forum, which plays an important role in online criticism, provides useful information such as online commentaries generated by other users. The paper uses regulatory focus theory to explain how online commentaries are processed differently depending on the user's information processing style and how each self-regulatory mode moderates the impact of online commentaries on one’s overall evaluation of information. The study produces three major findings: (1) Promotion-focused users are more likely to distort online information than prevention-focused users do, (2) With hedonic information, information distortion will be stronger for promotion-focused users as compared to prevention-focused users, (3) With utilitarian information, information distortion will be stronger for prevention-focused people as compared to promotion-focused users. These finding have implications for online discussion forums in terms of how to manage users effectively and also how to prevent unintended criticism.}, Year = {2009} } @inproceedings{ Author = {Ciborra, Claudio U.}, Title = {Crisis and Foundation: An Inquiry Into the Nature and Limits of Models and Methods in the IS Discipline}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1549-1560}, Year = {1997} } @inproceedings{ Author = {Ciborra, Claudio U. and Osei-joehene, Daniel}, Title = {ICT corporate infrastructures and risk: a dual perspective}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {473-479}, Year = {2003} } @inproceedings{ Author = {Clarke, Roger}, Title = {The Fundamental Inadequacies of Conventional Public Key Infrastructure}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {148-159}, Year = {2001} } @inproceedings{ Author = {Clarke, Roger and Nees, S.}, Title = {Technological Protections for Digital Copyright Objects}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {745-752}, Year = {2000} } @inproceedings{ Author = {Clarke, Roger and Stevens, Ken}, Title = {Evaluation Or Justification? The Application of Cost/benefit Analysis to Computer Matching Schemes}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {104-119}, Year = {1997} } @inproceedings{ Author = {Clemmensen, Torkil and Galliers, Robert D. and Vidgen, Richard T. and Whitley, Edgar A.}, Title = {Panel: Determining the Profile of the ECIS Community a Bibliometrics Approach}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2392-2393}, Year = {2006} } @inproceedings{ Author = {Coakes, Elayne and Elliman, Tony}, Title = {Stakeholders and Systems in A Turbulent Environment}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1060-1068}, Year = {1997} } @inproceedings{ Author = {Collins, Catherine and Srikes, Monthathip and Louvieris, Panos}, Title = {The impact of culture on mobile phone purchasing: A comparison between Thai and British consumers}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2012-2023}, Abstract = {The aim of this research is to determine and evaluate whether differences in national culture impact on the buyer behaviour of Thai and British consumers when purchasing a mobile phone. Furthermore, the research was conducted in order to identify and compare key cultural attributes that influence mobile phone purchasing between Thai and British consumers. An empirical study was based on the concept of Hofstede's dimension of Individualism /Collectivism and Power Distance and Schwartz’s values dimension of Power, Achievement, Hedonism and Self-Direction. The data was collected from 140 questionnaires using students at the University of Surrey. The findings indicated that there is a significant difference between Thai and British consumers in terms of mobile phone purchasing behaviour as far as Hofstede’s cultural dimensions and Schwartz’s cultural values are concerned. The findings also recommend that managers in mobile phone organizations should be concerned with the cultural dynamics of consumers as part of their going re-segmentation, communication and promotion strategies within their overall marketing strategies.}, Year = {2009} } @inproceedings{ Author = {Collins, Rosann Webb}, Title = {Software Localization: Issues and Methods}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {36-44}, Year = {2001} } @inproceedings{ Author = {Colloc, Jodi and Bouzidi, L.}, Title = {A Framework for Clinical Decision Making and Medical Experience Storing}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1245-1252}, Year = {2000} } @inproceedings{ Author = {Comas, Jordi and Sieber, Sandra}, Title = {Connecting Knowledge Management and Experiential Learning to Gain New Insights and Research Perspectives}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {263-273}, Year = {2001} } @inproceedings{ Author = {Conboy, Kieran and Acton, Thomas and Halonen, Raija}, Title = {Presenting data for team-based decision-making in agile information systems projects}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2121-2131}, Abstract = {Although there are a number of purported benefits of agile systems development methods over traditional forms, many in the Information Systems Development (ISD) community highlight the difficulties that the dynamic, turbulent nature of agile development environments may present. One prominent difference compared to traditional ISD projects is the emphasised presence of the customer in decision-making. Specifically, project management and decision-making can be significantly more challenging than in projects involving traditional development approaches. This paper describes a research-in-progress, that focuses on decision-making in agile projects, and aims to develop a better understanding of how agile teams present dynamic data to decision makers who may act “on the fly”, and in so doing lead to effective, high quality decision-making in agile environments. The goal of the paper with its three case studies is to develop a set of best practices for representing decision-making data in agile ISD projects.}, Year = {2009} } @inproceedings{ Author = {Conceico, M. Fatima Lopes and Coelho, J. Dias}, Title = {Computer-Supported Cooperative Work: Research Issues}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {731-736}, Year = {1996} } @inproceedings{ Author = {Conrath, David W.}, Title = {The marketplace: Concepts and issues}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {433-441}, Year = {1993} } @inproceedings{ Author = {Constantiou, Ioanna D. and Damsgaard, Jan}, Title = {Bundle pricing for location-based mobile services}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {384-391}, Year = {2004} } @inproceedings{ Author = {Constantiou, Ioanna D. and Damsgaard, Jan and Knutsen, Lars}, Title = {Beware of Dane-geld: Even if Paid, M-Service Adoption Can be Slow}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1211-1222}, Year = {2005} } @inproceedings{ Author = {Constantiou, Ioanna D. and Mylonopoulos, Nikolaos A.}, Title = {Towards sustainable quality of service in interconnection agreements: Implications from information asymmetry}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {865-874}, Year = {2001} } @inproceedings{ Author = {Constantiou, Ioanna D. and Papazafeiropoulou, Anastasia}, Title = {The providers ’ perspective in IP telephony diffusion: Insights from the Danish market}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {608-617}, Note = {154_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Constantiou, Ioanna D. and Papazafeiropoulou, Anastasia}, Title = {The Diffusion of IP-Telephony and the Vendors Commercialisation Strategies}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1178-1189}, Abstract = {IP-telephony has been widely characterised as a disruptive innovation that has the potential to radically change the telecommunications industry. It has been presented as a technology that can replace existing fixed-line services by offering a new convenient and lower priced service. This paper explores diffusion of IP-telephony in Denmark, focusing on vendors' commercialization strategies. Insights from the theory of disruptive innovation are introduced to investigate vendors' perceptions and reveal their tendency to follow disruptive strategies, which in turn affects the diffusion process. The findings suggest that IP-telephony is promoted as a sustaining innovation which goes beyond the typical voice transmission and offers advanced features such as video telephony.}, Year = {2008} } @inproceedings{ Author = {Contini, Francesco and Cordella, Antonio}, Title = {Information system and information infrastructure deployment: the challenge of the Italian e-justice approach}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {392-404}, Year = {2004} } @inproceedings{ Coombes.Vogel2007-EffectofTask, Author = {Coombes, John and Vogel, Doug}, Title = {The Effect of Task Structure and Time Structure on Knowledge Creation Using Group Support Systems}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {747-758}, Note = {Presented in track Information and Knowledge Management, session Knowledge creation and innovation, on Sat, 9. Jun from 11:30-12:00}, Abstract = {Group support systems have been found useful for idea generation on the path to knowledge creation. However, the ability of groups to converge on the most worthy ideas to translate into knowledge has been generally neglected in the research literature. This empirical research assesses and validates the effects of task and time structure on the ability of computer mediated groups using a group support system (GSS) to perform an idea convergence task. Convergence was examined through literature review of past research and theory, with a focus on information processing theory. Using a 2*2 factorial study, a set of 5 person groups were asked to converge upon the most worthy ideas for further consideration. Task structure and time structure were varied and a kappa measure of convergence and subjective measures were developed to substantiate convergence. Results indicate that task structure has an influence on convergence, and time structure influences satisfaction with convergence. It was also found that cognitive load correlates with the group convergence using the knowledge that was generated. Recommendations are made for the improvement of convergence activities towards knowledge creation support and management using a GSS.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Cordeiro, Jose and Filipe, Joaquim}, Title = {Application of the theory of organized activity to the coordination of social information systems}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {480-495}, Year = {2003} } @inproceedings{ Author = {Cordella, Antonio}, Title = {Does information technology always lead to lower transaction costs?}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {854-864}, Year = {2001} } @inproceedings{ Author = {Cordella, Antonio}, Title = {Standardization in action}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {405-418}, Year = {2004} } @inproceedings{ Author = {Cordella, Antonio and Shaikh, Maha}, Title = {Actor network theory and after: what's new for IS research?}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {496-508}, Year = {2003} } @inproceedings{ Author = {Corea, Stephen}, Title = {A sociotechnical systems framework for mapping action and restriction in the use of it}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {99-111}, Note = {28_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Corneliussen, Martin Scheil}, Title = {IT Architecturing: Reconceptualizing Current Notions of Architecture in IS Research}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {494-504}, Abstract = {The concept of architecture in relation to information systems research and practice is ambiguous and lacks a common agreed upon definition that combines the different areas of use. This paper investigates the origins of the concept and some of its common uses and conceptions. It is argued that the different conceptualizations of architecture are treated in an unreflectived manner and the effect hereof is a lacking understanding of IT. As an alternative this paper introduces the notion of sensemaking as a theoretical lens to understand the commonality of various conceptualizations of architecture and shift the focus from the architecture to the architect.}, Year = {2008} } @inproceedings{ Author = {Coronado, A. E. and Sarhadi, M. and Millar, C.}, Title = {The Definition of an Assessment Framework for Information Systems Issues for Agile Manufacturing}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {469-475}, Year = {2000} } @inproceedings{ Author = {Corso, Mariano and Francalanci, Chiara and Maggiolini, Piercarlo}, Title = {A Resource Based Approach to Strategic Planning on Information Technology}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1085-1092}, Year = {1996} } @inproceedings{ Author = {Corso, Mariano and Paolucci, Emilio}, Title = {Testing the Effects of IT Tools on Firms' Innovation Capabilities}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1199-1205}, Year = {1997} } @inproceedings{ Author = {Corvello, Vincenzo and Carlsson, Sven and Migliarese, Piero}, Title = {Enabling open innovation: Proposal of a framework supporting ICT and KMS implementation in web-based intermediaries}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2218-2230}, Abstract = {Open Innovation is a model used to describe how nowadays companies source and exploit new technologies, new products and services. Web-Based Intermediaries (WBIs) have entered the emerging innovation market and are expected to dramatically increase the number of innovation exchanges. However there are not yet clear theoretical guidelines supporting the design and management of such intermediaries. We use organizational sense-making theory and relative absorptive capacity (RAC) theory to analyze the factors that still hinder Open Innovation. From sense-making theory and RAC theory we draw directions on the services WBIs need to provide in order to effectively support an innovation market. Since information technology is critical to the success of a WBI, we also give directions on how ICT and KMS can be used in order to support these services.}, Year = {2009} } @inproceedings{ Author = {Corvera Vargas, Marianne}, Title = {The emergence of language consensus - Intensifying language interaction in information systems development}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2529-2540}, Abstract = {As language is the venue for the concretisation of concepts and entities in information systems development (ISD), language unambiguousness is understood as an ideal basis for the success of the consolidation process in information systems development. In contrast, a fundamental postulation of language theories is the inherent ambiguity of natural language. Therefore, the analysis of how language consensus can be reached in an effective manner is of particular interest for collaborative ISD. We claim that the effectiveness of ISD depends on the ability to manage the question of how people deal with language in practice and reach consensus in the concrete ISD process. This requirement leads us to the point of emergence of language: the language interaction setting. Hence, we analysed the language interaction in an ISD project and identified different language interaction levels which serve as orientation for specific interventions in an interaction setting, enabling an intensification of consensus negotiation.}, Year = {2009} } @inproceedings{ Author = {Coskun, Erman and Grabowski, Martha R.}, Title = {Assessment Of Intelligence Complexity In Embedded Intelligent Real-time Systems}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {49-56}, Year = {2002} } @inproceedings{ Author = {Costa, Ana Sofia}, Title = {Economic Evaluation of Information Systems: A Portuguese Case Study}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {931-942}, Year = {1996} } @inproceedings{ Author = {Costa, Cristina Chuva and Cunha, Paulo Rupino da}, Title = {Reducing Uncertainty in Business Model Design: A Method to Craft the Value Proposal and its Supporting Information System}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {121-123}, Abstract = {Given the increasing importance of networks based on inter-organizational scenarios, business models and their underlying information systems must reflect this reality. Among the challenges that arise are the representation of the existing relationships, the analysis of the complex balance of interests and the evaluation of the network stability and viability. This paper presents an approach that intends to accomplish the challenges mentioned, using concepts from social theories, in particular Actor-Network Theory and Structuration Theory. The proposal is applied to the case of an association that wishes to publish a paper based journal. To achieve the state of stability it is necessary to align the interests of the actors, which according with the approach is done through a negotiation process. In the application of that process it is possible to obtain valuable information about the activities carried out, the value proposals and the business services that each actor should provide. These requirements will establish a bridge between two domains: business models design and inter-organizational business process design. Keywords: Business model design, Actor- network Theory and Structuration Theory.}, Year = {2008} } @inproceedings{ Costello.Cresham.ea2007-EmpathyandTeamwork, Author = {Costello, Gabriel J. and Cresham, Michael and Donnellan, Brian}, Title = {Empathy and Teamwork: Reflections on the Legacy of Claudio Ciborra Through the Phenomenology of Edith Stein}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1527-1538}, Note = {Presented in track IS Research Methodologies, session Philosophical Concerns, on Sat, 9. Jun from 12:00-12:30}, Abstract = {Claudio Ciborra argued that the position of information and communications technology (ICT) in organisations requires a shift from the present focus on the scientific paradigm to an alternative centre of gravity: human existence in everyday life. The paper proposes to make a contribution by examining the role of empathy in relationships among people working in industrial teams. Relevance is addressed by means of empirical evidence that emerged during interviews carried out in the longitudinal case-study of a supply chain transformation initiative in American Power Conversion (APC) Ireland. Rigour is applied by building on the legacy of Ciborra viewed through the lens of the phenomenology of Edith Stein which was developed during her doctoral studies as a student of Edmund Husserl. Furthermore it is proposed that Steins philosophy of empathy can provide a theoretical framework for the understanding of organizations, teamwork and information systems. The concept can also provide impetus for future work in the area of human computer interaction (HCI) that is increasingly being employed in automated business transactions. In addition, it is suggested that Husserls proposition that an objective external world can only be experienced inter-subjectively has the potential to contribute some new insights to the present impasse within the positivist-interpretivist debate.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Costello.Rochford.ea2007-SupplyChainTransformation, Author = {Costello, Gabriel J. and Rochford, Colm and Donnellan, Brian}, Title = {Supply Chain Transformation in Apc Ireland: Lean Thinking, Opposing Logics and Bricolage}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1778-1789}, Note = {Presented in track Logistics, Manufacturing and IS, session ...technology-oriented, on Fri, 8. Jun from 14:00-14:30}, Abstract = {This paper presents a number of observations and findings from an ongoing study of supply chain transformation in a subsidiary of American Power Conversion (APC) located in the West of Ireland. The study is being carried out in a period of significant change within both the Irish economy and the APC Corporation. The research addresses the question of how innovation can contribute to the sustainability and development of the Operations function in a time of transition. To begin with, a review is presented of relevant research and theory in the areas of lean supply, innovative culture and information systems bricolage. Then the context and composition of the lean transformation team involved in the case study are described together with the research design. The work proposes to make a contribution in two areas. Firstly by providing empirical evidence of the role of innovation in an organizational transformation and the challenge of incorporating bricolage in the course of information systems design. Secondly to the building of theory by proposing that organizational innovation can be viewed as a dynamic process of tuning opposing logics. The paper concludes by suggesting that the study has significance in the context of Irelands objectives of moving to an innovation economy and of strengthening academic-industrial collaboration.}, Keywords = {ECIS, ECIS2007, research paper,Logistics, Manufacturing and IS}, Year = {2007} } @inproceedings{ Author = {Coulthard, Darryl and Castleman, Tanya}, Title = {Electronic Procurement in Government: More Complicated than Just Good Business}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {999-1009}, Year = {2001} } @inproceedings{ Coursaris.Hassanein.ea2007-ImpactofDistractions, Author = {Coursaris, Constantinos and Hassanein, Khaled and Head, Milena and Bontis, Nick}, Title = {The Impact of Distractions on the Usability and the Adoption of Mobile Devices for Wireless Data Services}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1851-1862}, Note = {Presented in track Mobile \& Emerging Technologies for IS, session METIS1, on Fri, 8. Jun from 17:20-17:50}, Abstract = {Mobile devices are becoming increasingly popular, having already reached over 1.5 billion mobile subscribers. Although progress has been made in terms of technological innovations, usability challenges still face m-Business (mobile business) application. This paper explores how the context of use impacts the usability of mobile devices. An empirical study was undertaken to investigate the impact of distractions on the usability and its subsequent effect on consumers behavioural intention towards using a Personal Digital Assistant (PDA) for wireless data services. Distractions were simulated in this study in the form of either user motion or environmental noise (i.e. background auditory and visual stimuli). A structural equation modelling analysis confirmed the impacts of distractions on perceived usability (i.e. efficiency and effectiveness) of, and in turn the users satisfaction with and behavioural intention to use, a PDA for wireless data services. Implications of these findings for theory, practice, and future research are outlined.}, Keywords = {ECIS, ECIS2007, research paper,Mobile & Emerging Technologies for IS}, Year = {2007} } @inproceedings{ Author = {Cox, Benita and Ghoneim, Sherine}, Title = {Benefits and barriers to adopting EDI in the UK: A sector survey of British industries}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {643-654}, Year = {1994} } @inproceedings{ Author = {Cox, Benita and Ghoneim, Sherine}, Title = {Extending the Role of EDI: the HMSO Case Study}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1185-1196}, Year = {1996} } @inproceedings{ Author = {Coyle, Sharon and Conboy, Kieran}, Title = {A case study of risk management in agile systems development}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2567-2578}, Abstract = {A principal objective of agile development methods is to reduce risk thereby resulting in more successful and effective information systems. However, while there is an extensive body of academic literature on risk management, very little research has attempted to rigorously apply this as a lens to study risk management in agile development projects. The purpose of this research was to ascertain the extent to which risk management practices are incorporated into agile development projects. A case study was conducted involving a change management consultancy firm whose main business involved the deployment of agile approaches. The study found that while there is a perception that risk management practices are not carried out in agile environments, the extent to which risk management is conducted on these projects is in some cases just as substantial to that carried out on traditional projects. In fact, in this case it appeared that the teams were more rigorous in their risk management than is often the case.}, Year = {2009} } @inproceedings{ Author = {Cragg, Paul B. and King, Malcolm}, Title = {Information systems and small firm performance: Case study evidence}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {424-432}, Year = {1993} } @inproceedings{ Author = {Craig, Annemieke and Dawson, Linda and Fisher, Julie}, Title = {Measuring the success of intervention programmes designed to increase the participation rate by women in computing}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1235-1246}, Abstract = {Many intervention programmes to encourage greater female participation in computer education and careers have been conducted in the last twenty years. These intervention programmes take considerable time, effort and money to design and implement. If success were to be measured by an increase in the percentage of female students undertaking computing courses then these programmes would have to be considered a failure. This paper describes a research project which examined fourteen intervention programmes in detail. From the perspective of the programme champions each of the intervention programmes was considered successful, even when this success was restricted to specific areas or limited to small groups of individuals. Formal evaluation appeared to have been an afterthought rather than a priority of many of the programme champions. Some programmes appeared to be less effective due to the lack of targeted and clear goals or predetermined evaluation criteria. It is recommended that during the initial planning phase for intervention programmes a clear objective is to consider what a successful programme would look like and what the evaluation criteria would be. Further work is needed to understand how intervention programmes can be better designed and evaluated so that their impact and success can be expanded.}, Year = {2009} } @inproceedings{ Cranefield.Yoong2007-TowhomShould, Author = {Cranefield, Jocelyn and Yoong, Pak}, Title = {To whom Should Information Systems Research Be Relevant: The Case for an Ecological Perspective}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1313-1324}, Note = {Presented in track IS Research Methodologies, session Relevance of IS research, on Thu, 7. Jun from 11:45-12:15}, Abstract = {This theoretical article re-examines the issue of relevance in Information Systems (IS) research. It argues that the commonly presented view, in which IT practitioners (operating in a restricted range of roles and organisational settings) are seen as representing "IS practice", is limiting. A call is made for a deeper understanding of the concept of relevance, driven by a more thorough consideration of the dimensions of practice. An 'Ecology of IS Practice' perspective is proposed to help achieve this. An ecological perspective places the individual practitioner within a nested series of contexts for 'IS in Practice'. IS research can be seen as occurring within, or between, the ecological levels of individual, group, organisation, industry, community, and society. An ecological perspective also provides a useful context for framing three key questions about the relevance of IS research: What issue should the research be about?, To whom should it be relevant?, and What outcomes are needed? These questions can be applied at all levels of the ecology, and across the boundaries of different levels. A fourth 'relevance question' therefore arises: At what level(s) of the social ecology should}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Creplet.Dupouet2007-ArticulatingGovernanceMechanisms, Author = {Créplet, Frédéric and Dupouët, Olivier}, Title = {Articulating Governance Mechanisms for Collective Learning}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {692-703}, Note = {Presented in track Information and Knowledge Management, session KM support systems, on Fri, 8. Jun from 14:30-15:00}, Abstract = {Firms are made of various social groups, each of them having specific knowledge production modes. Knowledge so produced present a high level of stickiness. One important aspect of social structures, with respect to knowledge production, are the governance mechanisms coordinating the members of a social group. By governance mechanisms, we mean all the apparatus that ensures the functioning (in particular cognitive) of the group. The question is then how to align the different governance mechanisms at play in one organization in order to achieve learning at the organizational level. We sustain the claim that knowledge is mostly produced in knowing communities, that is social groups that focus on knowledge activities, and that communities main governance mechanisms are norms. These norms act as barriers to knowledge sharing with other parts of the organization. Rules, that are governance mechanisms used in hierarchical parts of the organization play a role in bridging various communities, and consequently help in collective learning. As a set of embodied rules}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Cronholm, Stefan and Bruno, Vince}, Title = {Usability of IT-systems is more than interaction quality - The need of communication and business process criteria}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {255-266}, Abstract = {The design and evaluation of IT-systems are usually supported by different usability criteria. Our hypothesis is that criteria are predominantly formulated as supporting interaction between a user and an IT-system. We are claiming that there is a need for criteria formulated at higher levels such as communication and business processes. One example of a criterion formulated at the interaction level is "Visibility of system status" and one example of a criterion formulated at the business process level is “Quality of work”. If criteria is formulated and used on the interaction level only, the impact on design and evaluation can only take place at this level. This choice will also mean that you are only able to speculate whether the IT-system is supporting higher levels. We are not saying that criteria belonging to the interaction level are unimportant; rather we are saying that there is a need for formulating complementing criteria that resides on the communication and business process level.}, Year = {2009} } @inproceedings{ Author = {Cucchi, Alain}, Title = {Contributions of multidimensional scaling in the field of inter organizational information systems}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1195-1209}, Year = {1998} } @inproceedings{ Author = {Cukier, Wendy and Yap, Margaret and Holmes, Mark and Rodrigues, Sara}, Title = {Gender and visible minority status: Career advancement in the Canadian information and communications technology sector}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {776-787}, Abstract = {In spite of the economic downturn, demographic factors are expected to continue to produce a labour shortage in the Information and Communications Technology (ICT) sector. While economists have suggested that all labor force growth in Canada will come from immigration in 2011, research has shown that immigrants often face barriers to full employment. Similarly, women are under-represented in ICT and face a range of barriers to employment and advancement. Increasingly, both government and industry have asserted that more effective "management of diversity" could help alleviate the skills shortage. To date, research has focused on barriers to entering the workplace but less has focused on career satisfaction even though there is evidence to suggest that it impacts employee retention and productivity. Our study examines demographic factors affecting career satisfaction among 7110 managers with a minimum of 10 years experience in nine large Canadian companies in the ICT Sector. We found that the gap between visible minorities and white/Caucasian respondents in perceptions of career satisfaction and factors affecting it, to be larger than the gap in perceptions of male and female respondents. More work is needed to address these issues if the ICT Sector is to effectively deal with the skills shortage.}, Year = {2009} } @inproceedings{ Cullen.Seddon.ea2007-ITOutsourcingConfiguration, Author = {Cullen, Sara and Seddon, Peter B. and Willcocks, Leslie}, Title = {IT Outsourcing Configuration: Case Research Into Structural Attributes and Consequences}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1288-1300}, Note = {Presented in track IS/IT Management, session Strategic Decisions, on Sat, 9. Jun from 12:00-12:30}, Abstract = {Information technology outsourcing (ITO) research as a genre is presently in a relatively youthful state since it began last decade. As yet, there is no consistently adopted definition of what ITO is and little agreement over what forms it takes. This paper takes the concept of ITO configuration, the structural taxonomy of outsourcing arrangements, as a lens to examine major ITO contracts in seven large organizations. The study contributes insights gained from seven cases to better understand the complexity of the phenomenom and assist organizations in forming and managing their ITO arrangements. The primary contribution of this paper is its demonstration that outsourcing is more about complex choices than has ever been recognized in the prior literature, and that the configuration structures adopted offer explanations and insight into success and failure.}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Cumps, Bjorn and Viaene, Stijn and Dedene, Guido and Vandenbulcke, Jacques}, Title = {A theoretical exploration of the relationship between outsourcing and business/ict alignment}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {899-911}, Note = {227_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Cunden, Mayen}, Title = {The Impact of the IT Outsourcing Relationship on the Success of the Venture: A Research Agenda}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2508-2519}, Abstract = {The paper proposes a conceptual model based on the Interaction Approach - a relationship framework that is used to further engage research into IT outsourcing relationships. It is the nature of interactions and the exchange processes embodied in the social aspect of the relationship that is the focus of this paper. By drawing on an extensive literature review of outsourcing research the paper offers to advance knowledge and understanding of IT outsourcing relationships The framework is advocated as the most appropriate instrument for the management of and investment in outsourcing relationships in the contemporary business environment. The aim is to generate scholarly discussion and to set a research agenda, not to offer definitive answers. Several research studies have emphasized the importance of the outsourcing relationship for outsourcing success yet they lack the clarity about how relationships could be managed effectively and leveraged for business advantage. This paper addresses this gap in IT outsourcing literature and argues that it is in the creation of social capital - how the actions, attitudes, consensus and cooperative mechanisms of management and staff in interaction with their counterparts in partner organizations - influence and affect the outsourcing relationship and the evolving social structure that determines success in the venture.}, Year = {2008} } @inproceedings{ Author = {Cunha, Paulo Rupino da and Figueiredo, Antonio Dias de}, Title = {Action-research And Critical Rationalism : A Virtuous Marriage}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {19-27}, Year = {2002} } @inproceedings{ Author = {Cunningham, Joe and Finnegan, Pat}, Title = {Exploring the effects of organisational change programs on IS}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1166-1180}, Year = {1998} } @inproceedings{ Author = {Curet, Oliver and Jackon, Mary}, Title = {Evaluating a Case-Based Learning and Reasoning Application: The Top Management Fraud Diagnostic Tool (TMFDT)}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {767-776}, Year = {1996} } @inproceedings{ Author = {Currie, Wendy L.}, Title = {Management Innovation and Change Panaceas: Strategic Vision or Tunnel Vision?}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {84-98}, Year = {1999} } @inproceedings{ Author = {Currie, Wendy L.}, Title = {Expanding IS Outsourcing Services Through Application Service Providers}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {961-967}, Year = {2000} } @inproceedings{ Author = {Cyr, Dianne}, Title = {Gender and website design across cultures}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {279-291}, Abstract = {Previous research has determined that women and men process information differently and have unique values. These findings are further confirmed in the context of online shopping where women are known to have diverse preferences from men related to website design, and different sentiments regarding website trust and security. Yet despite these known differences, relatively there is little research has examined gender and website design. Further, although online shoppers hail from all corners of the globe, no research has examined gender differences concerning website design in a multicultural sample. To fill this gap, the current investigation examined differences between men and women with a focus on trust, satisfaction, loyalty, and website design in eight countries. Results demonstrate significant differences between men and women on all variables tested. Further analyses of four of the countries in the sample (China, Canada, the United States, and Germany) are compared related to socio-cultural values for masculinity-femininity. As expected, countries more alike on this dimension exhibited more similarities in terms of gender comparisons. All hypotheses in the study are supported. Suggestions are made regarding avenues for future research.}, Year = {2009} } @inproceedings{ Author = {Czap, H. and Haas, J.}, Title = {Organizational modelling in distributed corporations}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {947-954}, Year = {1995} } @inproceedings{ Author = {Dahlberg, Tomi and Mallat, Niina}, Title = {Mobile Payment Service Development - Managerial Implications Of Consumer Value Perceptions}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {649-657}, Year = {2002} } @inproceedings{ Author = {Dahlberg, Tomi and Nyrhinen, Mari and Santonen, Teemu}, Title = {The success of selective and total outsourcing of firm-wide IT-infrastructure: an empirical evaluation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {835-846}, Note = {215_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Dahlbom, Bo and Baskerville, Richard and Scubert, Petra and Watters, Carolyn and Winter, Robert and Wulf, Volker}, Title = {Panel: Grand Challenges for Information Systems Research}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2393}, Year = {2006} } @inproceedings{ Author = {Dallman, Shaun and Nguyen, Lemai and Lamp, John and Cybulski, Jacob}, Title = {Contextual Factors which Influence Creativity in Requirements Engineering}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1734-1745}, Year = {2005} } @inproceedings{ Author = {D'Ambra, John G.}, Title = {Computer-mediated communication and management communication: Transforming corporate Communication}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {577-590}, Year = {1995} } @inproceedings{ Author = {D'Ambra, John G.}, Title = {Evaluating the utility and impact of the world wide web}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {887-897}, Year = {2001} } @inproceedings{ Author = {Damian, D. E. Herlea and Shaw, M. L. G. and Gaines, B. R.}, Title = {A Study of Requirements Negotiations in Virtual Project Teams}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {937-944}, Year = {2000} } @inproceedings{ Author = {Damsgaard, Jan and Farhoomand, Ali F.}, Title = {Building Electronic Commerce Infrastructure: Hong Kong Consumer Goods Distribution}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {850-865}, Year = {1999} } @inproceedings{ Author = {Damsgaard, Jan and Gao, Ping}, Title = {Mobile telecommunications market innovation: the transformation from 2g to 3g}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {419-425}, Year = {2004} } @inproceedings{ Author = {Damsgaard, Jan and Horsti, Aleksi and Nilsson, Olle}, Title = {Sustainable evolution of business model: cases from Scandinavian internet portal market}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {426-438}, Year = {2004} } @inproceedings{ Author = {Damsgaard, Jan and Lyytinen, Kalle}, Title = {Tracks of the Finnish EDI Bandwagon}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {471-492}, Year = {1996} } @inproceedings{ Author = {Damsgaard, Jan and Scheepers, Rens}, Title = {A Stage Model of Intranet Technology. Implementation and Management}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {99-116}, Year = {1999} } @inproceedings{ Author = {Damsgaard, Jan and Scheepers, Rens}, Title = {Using Intranet technology to foster organizational knowledge creation}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {674-686}, Year = {2001} } @inproceedings{ Author = {D'Andrea, Vincenzo and Cattai, Sandra and Jacucci, Gianni}, Title = {Technology definition and users' participation: A case study on actor roles in systems development}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {509-520}, Year = {2003} } @inproceedings{ Author = {D'Andrea, Vincenzo and Narduzzo, A. and Baskin, A. and Jacucci, Gianni and Zaninotto, E.}, Title = {A Flexible Enterprise Needs an Adaptable e-Business Architecture in order to Satisfy Naturally Evolving Requirements}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {412-420}, Year = {2000} } @inproceedings{ Author = {Daniel, Elizabeth and Ward, John M.}, Title = {Enterprise Portals: Addressing the Organisational and Individual Perspectives of Information Systems}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {333-348}, Year = {2005} } @inproceedings{ Author = {Daniels, Hennie and Dissel, Han van}, Title = {Risk management based on expert rules and data-mining : A case study in insurance}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1589-1595}, Year = {2002} } @inproceedings{ Author = {Daniels, Henry and Jonge, Bram De}, Title = {Project selection in knowledge intensive organizations based on intellectual capital scorecards}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {521-530}, Year = {2003} } @inproceedings{ Author = {Dannecker, Achim and Lechner, Ulrike}, Title = {Success factors of communites of patients}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2216-2228}, Note = {566_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Dans, E.}, Title = {Internet Newspapers: Are Some More Equal than Others?}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {753-762}, Year = {2000} } @inproceedings{ Author = {Darking, Mary}, Title = {Research In Progress : Integrating Pedagogical Technologies Into Uk Higher Education : Conceptual Foundations}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1430-1438}, Year = {2002} } @inproceedings{ Author = {Darking, Mary and Whitley, Edgar A. and Dini, Paolo}, Title = {The challenge of building public technology infrastructure: issues of governance and sustainability in a digital business ecosystem}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2030-2038}, Note = {521_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {D'Atri, Alessandro and Motro, Amihai}, Title = {Virtue : Virtual Enterprises For Information Markets}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {768-777}, Year = {2002} } @inproceedings{ Author = {Datta, Pratim}, Title = {Intermediaries as Value Moderators in Electronic Marketplaces}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {541-551}, Year = {2005} } @inproceedings{ Author = {Daum, Miriam and Haeberle, Oliver and Lischka, Inge and Krcmar, Helmut}, Title = {The chief information officer in Germany - some empirical findings}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {439-446}, Year = {2004} } @inproceedings{ Author = {Davarpanah Jazi, Mohammad and Flynn, Donal J.}, Title = {Can Users Build Requirements Models Themselves?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {239-253}, Year = {1997} } @inproceedings{ Author = {Davey, Bill and Cope, Chris}, Title = {Consultants experience of requirements elicitation conversations - An empirical model}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1283-1294}, Abstract = {Research was conducted into consultants' experience of conducting interviews aimed at eliciting requirements of information systems projects. 20 professionals involved in interviewing clients so as to elicit requirements for the systems. Phenomenographic analysis of all of the quotes within transcripts from these interviews resulted in five distinctly different ways in which these conversations can be experienced. These are given the labels: domination, manipulation, problem resolution, negotiation and partnership. The labels are attached to a range of attributes where differences were found in the data. These well defined categories of description allow us to structure professional development and to clarify future research efforts.}, Year = {2009} } @inproceedings{ Author = {Davies, Anne}, Title = {The implications of outsourcing for information management in the public sector}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {1-8}, Year = {1993} } @inproceedings{ Author = {Davies, Christina and Curtis, Alan and Doake, Jill and Lazell, Brian}, Title = {Object Oriented Design and Maintainable Code: A Relational Perspective}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {659-672}, Year = {1996} } @inproceedings{ Author = {Davies, Christina and Lazell, Brian}, Title = {How helpful is current theory for the representation of time in real databases? A case study and discussion}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1207-1224}, Year = {1995} } @inproceedings{ Author = {Davis, Alanah and Khazanchi, Deepak}, Title = {An Exploratory Investigation of the Development of Mutual Knowledge in Global Virtual Project Teams}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1801-1813}, Abstract = {The use of virtual project teams (VPTs) is increasingly prevalent in organizations today. This increasing reliance on VPTs introduces obvious challenges relating to virtual team members' ability to communicate and effectively share knowledge particularly when the project is highly complex. These tasks are further exacerbated by the nature of virtuality itself and the attributes of the collaboration technology used. In view of this, some researchers have argued that mutual knowledge is an important factor in engendering effective virtual team interactions which in turn can ultimately impact VPT performance. This paper presents an exploratory empirical study of how mutual knowledge develops in VPTs through transactive memory processes and the role of information technology in facilitating this development. Our results show that transactive memory theory is an important theoretical lens for explaining mutual knowledge development in VPTs and virtual organizations.}, Year = {2008} } @inproceedings{ Author = {Davis, Christopher J.}, Title = {The Articulation of Shared Meaning in Information Systems Development}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {520-529}, Year = {2001} } @inproceedings{ Author = {Davis, Christopher J. and Hunagel, Ellen M.}, Title = {Implementing Information Systems to support knowledge work: an exploration of work motifs}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {447-454}, Year = {2004} } @inproceedings{ Author = {Davison, Robert and Vogel, Doug and Björkstén, Johan and Schwabe, Gerhard and Cameron, Ann-Frances and Cecez-Kecmanovic, Dubravka}, Title = {Panel: Informal Communication Practices in Organisational Knowledge Management}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1500-1502}, Abstract = {In this panel proposal, six panelists from a diversity of backgrounds and locations will discuss the importance of informal communication practices in organisational knowledge management. In particular, we will focus on the use of such ICTs as instant messenging tools, email, wikis, blogs and discussion forums. The purpose is to challenge conventional wisdom with respect to explicit knowledge representation systems and to engage the audience in a spirited debate about the efficacy and value of informal communication media.}, Year = {2008} } @inproceedings{ Author = {Davison, Robert and Vogel, Doug and Gricar, Joze and Harris, Roger and Sorrentino, Maddalena}, Title = {Electronic commerce on the new silk road: a cornucopia of research opportunities}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {531-532}, Year = {2003} } @inproceedings{ Author = {Dawson, Linda and Darke, Peta}, Title = {The Adoption And Adaptation Of Object-oriented Methodologies In Requirements Engineering Practice}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {406-415}, Year = {2002} } @inproceedings{ Author = {Dawson, Linda and Swatman, Paul A.}, Title = {Object-oriented Requirements Engineering in Practice}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1103-1112}, Year = {1997} } @inproceedings{ Author = {De Bruin, Tonia}, Title = {Strategies to Increase Executive Commitment to Business Process Management}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1620-1631}, Abstract = {Business Process Management (BPM) remains an important issue facing today's organizations. Existing research has long shown that a key ingredient for success in BPM and BPM related endeavours such as process improvement initiatives is executive commitment (a.k.a. executive support, executive buy-in and top management support). Despite this, to the best of our knowledge, there have been no studies in the BPM domain that investigate how to gain or increase executive commitment. This issue is addressed with experienced, international BPM practitioners using an on-line, open- question survey. Responses from over 40 international companies identified over 100 data items pertaining to strategies useful in increasing executive commitment to BPM. In this paper, these responses are classified into eight categories of strategy, supplemented with experiences gained in conducting detailed case studies with organizations practicing BPM and considered on the basis of potential relationships between the respondents, demographic data and the derived categories.}, Year = {2008} } @inproceedings{ Author = {de Kinderen, Sybren and Gordijn, Jaap}, Title = {E3-Service - A Model-Based Approach for Generating Needs-Driven E-Service Bundles in a Networked Enterprise}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {350-361}, Abstract = {e-services are just like normal services, but can be ordered and provisioned via the Internet completely. Increasingly, these e-services are offered as a multi-supplier bundle of elementary services. How to automatically compose these e-service bundles is considered as a key problem. Part of the composition process is to elicit the customer need for an e-service bundle, and to facilitate this elicitation process by a web-enabled software component. To this end, we need a computer-processable theory, called an ontology, which is able to represent customer needs, and also facilitates computer- supported elicitation of needs. In this paper, we propose the e3service ontology that does just that. The ontology represents needs, wants, demands, benefits, and related constructs, to build a customer-oriented catalogue of customer needs for e-services, which in turn can be used during the need-elicitation process for a specific customer. We show how the e3service ontology works in practice, by using a case study carried out in the field about postal services.}, Year = {2008} } @inproceedings{ Author = {de la Harpe, Retha}, Title = {Data stakeholders interacting with patient data}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2144-2157}, Abstract = {How data stakeholders interact with data is considered in this paper by incorporating a socio-technical perspective. A data interaction enactment model is proposed to better understand how a logical structure is enacted when data stakeholders interact with data. The proposed model expands a technologies-in-practice view to also provide for the embodied structures of data objects. This extended technology-in-practice view provides designers with an approach that focuses on the interaction between data stakeholders and data objects. Although the proposed model is a generic model it is applied in the healthcare context for this study. An interpretive approach was used for a private healthcare centre as the case to investigate how healthcare professionals interact with patient records. The findings indicate the design of patient records based on the perceived anticipated use may not sufficiently provide for their actual use where different stakeholders need to interact with the patient records. An understanding of the relationships between designers, data stakeholders, the patient record structure enacted during interaction and its physical components is important. This may be one of the reasons why patient records are still mostly paper-based in spite of efforts to develop and adopt electronic patient record systems.}, Year = {2009} } @inproceedings{ Author = {de Marco, Marco and Calsson, Christer and Davis, Gordon B. and Grauer, Manfred and Maes, Rik}, Title = {Panel: Teaching and research of the IS discipline in faculties of economics and business administration: Trends and perspectives}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1752-1753}, Year = {1998} } @inproceedings{ Author = {De Salabert, A. and Newman, Michael}, Title = {Regaining control: The case of the Spanish air traffic control system-SACTA}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1171-1180}, Year = {1995} } @inproceedings{ Author = {de Vreede, GertJan and Ackermann, Fran and Vogel, Doug and Wierda, Folkert}, Title = {Panel: Issues and Directions in Group Support Systems for Collaborative Engineering}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {1044-1050}, Year = {1999} } @inproceedings{ Author = {de Vreede, GertJan and Muller, Peter}, Title = {Why Some GSS Meetings Just Don't Work: Exploring Success Factors of Electronic Meetings}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1266-1285}, Year = {1997} } @inproceedings{ Author = {de Vreede, GertJan and Van Eijck, D. T. T. and Sol, Henk G.}, Title = {Dynamic modelling in practice: The application of dynamic modelling in two service organisations}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1245-1256}, Year = {1995} } @inproceedings{ Author = {de Vries, Erik J.}, Title = {Epistemology and Methodology in Case Research: A Comparison between European and American IS Journals}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1309-1320}, Year = {2005} } @inproceedings{ Vries2007-RigorouslyRelevantAction, Author = {de Vries, Erik J.}, Title = {Rigorously Relevant Action Research in Information Systems}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1493-1504}, Note = {Presented in track IS Research Methodologies, session Methodological Challenges 2, on Fri, 8. Jun from 17:50-18:20}, Abstract = {Action research is seen as one of the solutions to the lack of relevance in the field of information systems because action research has as its primary goal to combine successful intervention in real-world settings with the development of scientific knowledge. The rigor of action research, however, has been questioned regularly. The}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {de Vries, Erik J. and Roest, Daniël}, Title = {Case Research in IS: State of Affairs}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {704-718}, Year = {1999} } @inproceedings{ Author = {De Waal, Benny and Batenburg, Ronald}, Title = {Do users go with the new workflow? from user participation to quality of work during wfm deployment}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2456-2467}, Abstract = {What determines the involvement of users to 'go with the new workflow' in the case of workflow management (WFM) deployment, and how is this related to their perceived quality of work? This key question is addressed in this paper. Customized for our empirical case context - a large Dutch social insurance organization that recently deployed a WFM system – we developed a conceptual model based on the models and concepts of DeLone & McLean, Hartwick & Barki, and Kappelman & McLean. Our model subsequently relates user participation, user satisfaction and quality of work, shortly after WFM deployment. The expected relations are tested by survey data collected from 143 end-users. Results of correlation and regression analysis show that (1) the degree of influence is a key determinant for the perceived quality of the system, (2) perceived system quality is a main driver for user satisfaction, and (3) user satisfaction is a main determinant of the users’ perceived quality of work.}, Year = {2009} } @inproceedings{ Author = {Decoster, Sonia and Zwicker, Ronaldo}, Title = {Behavioral aspects in the use of ERP systems: Study of a global organization}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2591-2602}, Abstract = {Since the 1990's integrated information systems, better known as Enterprise Resource Planning, really started to take off as a potential solution for the integration of all core business areas in the organizations, allowing more visibility by consolidating all the information in one shared database, in real time. On the other hand, implementing a ERP system causes profound changes in the way employees perform their tasks. Research of the concerning literature suggests that: ERP systems increase visibility and control within the company, the better access to information contributes to the empowerment of the employees, in the same way that the procedures of the ERP systems engage employees in self discipline and reflection on work practices The literature review addresses concepts such as Foucault’s view of disciplinary power, organizational control and empowerment. The study adopted a quantitative methodology through a survey conducted in a multinational organization with 213 respondents, revealed that the visibility offered by the ERP system fosters autonomy making empowerment easier and that the respondents do not feel more controlled by their superiors or peers. In contrast to previous research, which relates reflexion to improved working practices, the present study relates reflexion with commitment to performing the system’s standardized tasks}, Year = {2009} } @inproceedings{ Author = {Dekker, Rommert and Zuidwijk, Rob and Pappis, Costas and Ryan, Sarah and Kokkinaki, Angelika}, Title = {Panel : E-commerce for reverse logistics}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {778-780}, Year = {2002} } @inproceedings{ Delfmann.Knackstedt2007-TowardsToolSupport, Author = {Delfmann, Patrick and Knackstedt, Ralf}, Title = {Towards Tool Support for Information Model Variant Management - A Design Science Approach}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2098-2109}, Note = {Presented in track Organizational \& Enterprise Engineering, session Towards Tools, on Fri, 8. Jun from 09:45-10:15}, Abstract = {Information models are important instruments for deciders in enterprise engineering because they help structure the environment which is subject of a reorganisation task. The perspectives on the enterprise differ depending on engineers and tasks. This is why the number of models is increasing in enterprises as more different user groups exist. This can cause a lot of redundant work and inconsistencies. This paper reports on a design science approach to develop a modelling tool which is able to provide specific variants of information models, which are aligned to the different perspectives of user groups. Therefore the tool supports a set of configuration mechanisms, which are specialised on the definition of certain kinds of differences between the model variants. The supported differences concern model elements and concepts of the modelling languages including their representations and designations. The relevant kinds of differences were identified by explorative case studies and a survey of experts. The configuration mechanisms were conceptualised by data models in a search process divided in two steps. A prototype shows the feasibility of the developed concepts.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Delhaye, R. and Lobet-Maris, Claire}, Title = {EDI adoption and standard choice: A conceptual model}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {165-182}, Year = {1995} } @inproceedings{ Author = {Dellarocas, Chrysanthos and Viswanathan, Siva}, Title = {The Holy Grail of Advertising? Quality Signaling and Revenue Implications of "Pay- Per-Performance" Advertising}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {611-622}, Abstract = {While there is a growing stream of research examining online sponsored search advertising, an important area that has not yet received enough attention is the interplay between pay-per-performance advertising and the quality of the firms who choose to invest in it. Our work explores how the shift from pay-for- exposure (PPE) to pay-for- performance (PPP) advertising affects the ability of firms to credibly signal their quality by spending resources to acquire more prominent advertising slots. Our main result is that, in settings where a noisy signal of a firm's true quality is available to some consumers before they take the action that counts as "performance" (e.g. before they click on a sponsored search link or before they make the "qualifying" phone call) if the allocation of advertising slots is made purely on the basis of firm bids, PPP advertising reduces quality signaling incentives relative to traditional PPE. More precisely, there exist settings where PPE induces the highest quality firms to bid more, whereas PPP induces the lowest quality firms to bid more. This is a potentially important shortcoming of PPP advertising, especially in markets where consumers are accustomed to associating higher advertising expenditures with higher quality. Empirical evidence from Google and Yahoo provides support for our theoretical predictions.}, Year = {2008} } @inproceedings{ Author = {Den Hengst-Bruggeling, Marielle}, Title = {An interoganisational coordination system to support inland container transport}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1625-1631}, Year = {1998} } @inproceedings{ Author = {Dhar, V. and Sundararajan, A.}, Title = {Maximizing Information Liquidity in Electronic Commerce}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {357-363}, Year = {2000} } @inproceedings{ Author = {Dhillon, Gurpreet and Cornford, Tony and Hackney, Ray and McBride, Neil K. and Silva, Leiser}, Title = {Panel: Developing An Ethical Agenda for A Networked Workplace}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1535-1536}, Year = {1997} } @inproceedings{ Author = {Dhillon, Gurpreet and Hackney, Ray}, Title = {Developing Integrated Solutions in the Health Care Environment: A Case Study}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1163-1172}, Year = {1996} } @inproceedings{ Author = {Dhillon, Gurpreet and Peppard, Joe and Cornford, Tony and Dutta, Soumitra and Pockard, Dror and Reekers, Norbert}, Title = {Information management competencies in global enterprises}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1347-1349}, Year = {1996} } @inproceedings{ Author = {Diaz, Luis Martin and Buxmann, Peter}, Title = {The value of cooperative planning in supply chains. A simulative approach}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {533-544}, Year = {2003} } @inproceedings{ Author = {Dibbern, Jens and Chin, Wynne W. and Heinzl, A. H.}, Title = {The Impact of Human Asset Specificity on the Sourcing of Application Services}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1645-1658}, Year = {2005} } @inproceedings{ Author = {Dick, M. and Rouse, Anne C.}, Title = {The introduction of object -orientation in Austarlian software development organisations: The applicability of diffusion in innovation theory}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {735-748}, Year = {1995} } @inproceedings{ Author = {Diedrich, Andreas}, Title = {How knowledge management fails: the case of the best practice tool}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1627-1639}, Note = {419_Paper.pdf}, Year = {2006} } @inproceedings{ Diekmann.Melski.ea2007-AnalysingImpactsof, Author = {Diekmann, Thomas and Melski, Adam and Schumann, Matthias}, Title = {Analysing Impacts of RFID in Supply Chains Using Joint Economic Lot Size Models}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1839-1850}, Note = {Presented in track Mobile \& Emerging Technologies for IS, session METIS1, on Fri, 8. Jun from 16:50-17:20}, Abstract = {It is generally assumed that Radio Frequency Identification (RFID) has the potential to organize the flow of material in Supply Chains more efficiently. Based on the two- tiered Joint Economic Lot Size (JELS) model by Banerjee, this article analyzes how the increase in efficiency affects the order and production policies and therefore the total costs of the supply chain, and the individual costs of the companies in question. The analysis takes into account different bargaining power constellations and cost structures between supplier and customer. By employing simple methods of game theory it is shown in which cases the implementation of RFID is beneficial and how the disadvantaged company should be compensated.}, Keywords = {ECIS, ECIS2007, research paper,Mobile & Emerging Technologies for IS}, Year = {2007} } @inproceedings{ Author = {Diepold, Dennis and Ullrich, Christian and Wehrmann, Alexander and Zimmermann, Steffen}, Title = {A real options approach for valuating intertemporal interdependencies within a value-based IT portfolio management - A risk-return perspective}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2036-2047}, Abstract = {Value-based IT portfolio management requires the consideration of intertemporal interdependencies that may exist among IT projects. Therefore, several papers suggest adopting the real options approach in order to include intertemporal interdependencies within the valuation of IT projects. However, this paper shows that the standard Black-Scholes model, which is often used for valuating real options, is not appropriate to correctly account for project-specific private risks due to its restrictive assumptions. Since this can have major impacts on the value of IT projects, we develop an approach - based on the Black-Scholes model – to consider private risks properly within project valuation. A comparison of the results of the standard Black-Scholes model used today and our approach finally reveals that the neglect of private risks results in a systematic underestimation of both risk and return of IT projects, which may lead to wrong investment decisions.}, Year = {2009} } @inproceedings{ Author = {Dillon, H. G. L. and Hope, Beverley G.}, Title = {Translating Advances in Data Mining to Business Operations: The Art of Data Mining in Retailing}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {987-994}, Year = {2000} } @inproceedings{ Author = {Dinev, Tamara and Goo, Jayhun and Hu, Qing and Nam, Kichan}, Title = {User behavior toward preventive technologies – cultural differences between the United States and South Korea}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1815-1826}, Note = {470_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Dinter, Barbara and Stroh, Florian}, Title = {Design factors for service-oriented architecture applied to analytical information systems: An explorative analysis}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2687-2698}, Abstract = {Today's analytical information systems demand innovative architecture concepts in order to address requirements like flexibility and faster time-to-market. Service-oriented architectures (SOA) as a current trend might meet these challenges. So-called BISOA describes the approach of deploying SOA in Business Intelligence systems. We identified two research questions aiming at finding insights about the interdependencies of BISOA and the organization’s system landscape: What are the dominant design factors of BISOA and what are the distinct realization approaches of BISOA? The paper answers the questions by means of empirical research. Besides the factor describing the degree of BISOA realization, three further design factors resulted from the analysis: excellence in embedded Business Intelligence (BI), process orientation, and excellence in data management. Depending on the factors distinct approaches of real-world organizations to deploy SOA in BI systems were derived. These profiles allow us to gain insight which aspects have to be considered besides mainly technical oriented implementation issues for BISOA. Surprisingly, there does not exist such a strong correlation between BISOA and operational BI as often assumed.}, Year = {2009} } @inproceedings{ Author = {Ditiewig, Karin}, Title = {Business networks within the information technology (IT) industry -towards a research object}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1672-1679}, Year = {1998} } @inproceedings{ Author = {Djekic, Petar and Loebbecke, Claudia}, Title = {The Impact of Technical Copy Protection and Internet Services Usage on Software Piracy - An International Survey on Sequencer Software Piracy}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {712-723}, Year = {2005} } @inproceedings{ Author = {Djemai, Khoubeib and Favier, Marc}, Title = {An exploratory investigation of critical success factors in wireless field force automation projects}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2516-2528}, Abstract = {Wireless Field Force Automation (WFFA) is a wireless solution designed to support field staff such as service personnel, repair or installation employees, technical teams, or medical workers. Certain companies try to provide their field workers with this sort of solution to improve their productivity, their effectiveness and to reduce administrative costs, but more than 50% of these projects fail. This paper discusses the Critical Success Factors (CSF) contributing to the success of these projects. To do this, an exploratory qualitative study was conducted with ten experts in the field. The results of this study show that eight CSF are important in this kind project and that conversely to traditional, sedentary Information Systems, successful WFFA requires taking into consideration a new CSF called "management of mobility" that integrates device management, helpdesk support and mobile device fleet management.}, Year = {2009} } @inproceedings{ Author = {Dobson, Philip and Standing, Craig}, Title = {Whatever Happened to the IT Plan?}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1276-1285}, Year = {2001} } @inproceedings{ Author = {Doherty, Neil F. and Marples, C. G. and Suhaimi, A.}, Title = {A Statistical Evaluation of Earl's Five Approaches to Strategic Information Systems Planning}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {117-128}, Year = {1999} } @inproceedings{ Author = {Doherty, Neil F. and Perry, I.}, Title = {The uptake and application of workflow management systems in the UK financial services sector}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {422-435}, Year = {1998} } @inproceedings{ Dojkovski.Lichtenstein.ea2007-FosteringInformationSecurity, Author = {Dojkovski, Sneza and Lichtenstein, Sharman and Warren, Matthew John}, Title = {Fostering Information Security Culture in Small and Medium Size Enterprises: An Interpretive Study in Australia}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1560-1571}, Note = {Presented in track IS Security \& Risk, session IS Security Introduction, on Thu, 7. Jun from 18:45-19:15}, Abstract = {By having an effective organisational information security culture where employees intuitively protect corporate information assets, small and medium size enterprises (SMEs) could improve information security. However, previous research has largely overlooked the development of such a culture for SMEs, and the national context in which SMEs operate. The paper explores this topic and provides key findings from an interpretive Australian study based on a literature review, two focus groups and three case studies. A holistic framework is provided for fostering an information security culture in SMEs in a national setting. The paper discusses key managerial challenges for SMEs attempting to develop such a culture. The main findings suggest that Australian SME owners do not provide sufficient support for information security due to insufficient awareness of its importance and may also be affected by national attitudes to risk. The paper concludes that Australian SME owners may benefit from adopting a risk-based approach to information security and should be educated about the potential strategic role of information technology and information security. The paper also identifies the value and difficulty of promoting a behavioural and learning approach to information security to complement traditional technological and managerial approaches. Implications for theory and practice are discussed.}, Keywords = {ECIS, ECIS2007, research paper,IS Security & Risk}, Year = {2007} } @inproceedings{ Author = {Doll, William J. and Doll, Mark W.}, Title = {Downsizing to client/server architectures}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {9-17}, Year = {1993} } @inproceedings{ Author = {Dologite, D. G. and Friedman, L. W. and Lober, B. M.}, Title = {Using group support systems for creativity enhancements in IS proposal development}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {665-682}, Year = {1995} } @inproceedings{ Author = {Dolpanya, Kitsada and Land, Lesley and Dick, Geoff}, Title = {Understanding suppliers' participation in business-to-government (B2G) electronic auction markets in the thai context}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {871-882}, Abstract = {Despite business-to-government (B2G) electronic auction (e-auction) markets being a way for suppliers to create opportunities for market expansion and for trading activities, little has been done to understand the behaviour of suppliers participating in these markets. In this paper, we propose a framework to explain suppliers' intention to participate, and the level of participation in B2G e-auction markets, which will be tested in the Thai B2G e-auction markets. Low supplier participation has been a major problem in the Thai e-auction markets. We posit that suppliers’ participation depends on organisational motivation, environmental uncertainty, and their capabilities. The conceptual framework draws from the Motivation-Ability Framework, Transaction Cost Theory, Institutional Theory, and Resource-Based Theory. It proposes that four key constructs - efficiency motive, legitimacy motive, environmental uncertainty, and organisational capabilities influence suppliers’ intention to participate as well as their participation level in B2G e-auction markets. The conceptual framework is developed by drawing on our understanding of the Thai electronic auction market as well as from extensive literature. We believe this framework may be useful to better understand the key reasons for suppliers to participate in B2G e-auction markets.}, Year = {2009} } @inproceedings{ Author = {Dominguez, Carine}, Title = {Competitive advantages of electronic marketplaces in the retail automotive and maintenance, repair and order (mro) industries}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2399-2419}, Abstract = {We question the strategic potential of EMPs to bring a competitive advantage to their users: their nature and the main differentiating factors that progressively appear over time. Based on three case studies in the retail, automotive and MRO (Maintenance, Repair and Order) industries, conducted from 2002-2007, we more thoroughly describe where buyers and suppliers perceive strategic advantages in the eValues brought by EMPs. We classify these strategic opportunities according to Porter (1980) and Wiseman's (1985) typologies: differentiation, cost, innovation, alliance/power gains and growth. Finally, we explore how these different factors have evolved over time in users’ perceptions. The paper brings an in-depth and longitudinal empirical study of EMPs specific competitive advantages in each industry.}, Year = {2009} } @inproceedings{ Author = {Donnellan, Brian and Fitzgerald, Brian}, Title = {A knowledge management application to support knowledge sharing in a design engineering community}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {545-556}, Year = {2003} } @inproceedings{ Author = {Dori, D.}, Title = {Object-Process Methodology as a Business-Process Modelling Tool}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {181-186}, Year = {2000} } @inproceedings{ Dorn.Pichlmair2007-CompetenceManagementSystem, Author = {Dorn, Jürgen and Pichlmair, Markus}, Title = {A Competence Management System for Universities}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {759-770}, Note = {Presented in track Information and Knowledge Management, session Knowledge creation and innovation, on Sat, 9. Jun from 12:00-12:30}, Abstract = {We present an information system for storing, evaluating and reasoning about competencies of students at universities. The system is based on a fine-grained representation of skills and a skill ontology. The system supports students in planning their courses by performing a gap analysis and by producing competency profiles for job applications. If owners (the students) enable the access to such profiles, they may be used also by recruitment and other companies to find appropriate candidates for job vacancies. The representation of profiles is based on HR-XML in order to enable an exchange of data. Due to the sensibility of stored data we use an encrypted XML data store.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Doerner.Hess.ea2007-ImprovingInformationSystems, Author = {Dörner, Christian and Heß, Jan and Pipek, Volkmar A.}, Title = {Improving Information Systems by End User Development: A Case Study}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {783-794}, Note = {Presented in track IS Development, session Participatory Development, on Thu, 7. Jun from 14:45-15:15}, Abstract = {This paper presents a case study in which we identified problems end users have with their software systems, how they try to solve these problems and if they cooperate with each other during this process. The case study is part of a bigger research project, in which we develop appropriate end user development tools for enterprise resource planning systems. We have made several interviews with employees of small and medium sized enterprises from different industries during our case study. The results are valuable for improving the quality of information systems by making them more corresponding to users requirements. This aim could be achieved by end user development techniques allowing end users to adapt systems during use time.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Doswell, Andrew}, Title = {Managers and information systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {96-118}, Year = {1994} } @inproceedings{ Author = {Doswell, Andrew and Asnani, Usha}, Title = {Information system and strategy: myth or reality? A discussion}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {180-185}, Year = {1993} } @inproceedings{ Author = {Doukidis, Georgios I. and Fragopoulou, Anna and Smithson, Steve}, Title = {EDI in Greece: Rationale, applications and benefits}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {195-208}, Year = {1994} } @inproceedings{ Author = {Dovey, M. J.}, Title = {Modelling in the Digital World - An Anti-Realist Perspective}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {52-55}, Year = {2000} } @inproceedings{ Author = {Dowie, Ulrike and Gellner, Nicole and Hanssen, Sven and Helferich, Andreas and Herzwurm, Georg and Schockert, Sixten}, Title = {Quality Assurance of Integrated Business Software: An Approach to Testing Software Product Lines}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1223-1234}, Year = {2005} } @inproceedings{ Author = {Downey, James P.}, Title = {Refining the scope in computer self-efficacy relationships: an empirical comparison of three instruments in predicting competence and attitudes}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {13-25}, Note = {6_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Downey, James P. and Bartczak, Summer E.}, Title = {Using Levels of Difficulty to Judge Computer Ability: An Empirical Comparison of the Structure of Self-Efficacy}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {693-705}, Abstract = {Although self-efficacy (SE) and computer self-efficacy (CSE) in particular has received much research interest in recent years, organizations have been deterred from using it because of the confusing number of extant instruments and the lack of publicity by researchers. CSE is an extremely useful construct in that it provides not only a measure of competence, but more importantly it is an indication of employee motivation to learn and use technology. Two problems have exacerbated this condition: a misunderstanding of how individuals actually judge their computing efficacy and conceptual confusion regarding task versus domain SE. While most extant CSE instruments include the structural dimension of magnitude (degree of task difficulty), this study questions this inclusion both conceptually and empirically. We compare four CSE measures (one without magnitude), in three computing domains, in their relationship with four common outcomes of CSE. Using a sample of over 300 and structural equation modeling, the findings are surprising in that for three outcomes, the CSE measure which did not include magnitude was significantly better. This suggests that perhaps magnitude is not as important as cognitive researchers have conjectured and further clarifies how individuals judge their computing ability. Other implications and directions for further study are presented.}, Year = {2008} } @inproceedings{ Author = {Dreiling, Alexander}, Title = {On the impact of the ‘linguistic turn’ on research in information systems}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {530-545}, Note = {136_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Dresing, H. and Fisher, J.}, Title = {Data modelling of accounting systems based on time-oriented structures of contracts}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {867-872}, Year = {1994} } @inproceedings{ Author = {Dromey, Seamus and Heavin, Ciara and Neville, Karen}, Title = {Combining Website Search Engine Optimization with Advanced Web Log Analysis}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1295-1308}, Year = {2005} } @inproceedings{ Author = {Drury, Don H.}, Title = {Chargeback Systems Success}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {692-706}, Year = {1997} } @inproceedings{ Author = {Drury, Don H.}, Title = {Determining IT TCO: Lessons and extensions}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {825-836}, Year = {2001} } @inproceedings{ Author = {Drury, Don H. and Farhoomand, Ali F.}, Title = {Comparisons of alignment in managing information systems}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1056-1070}, Year = {1998} } @inproceedings{ Author = {Dueholm Müller, Sune and Nielsen, Peter Axel and Boldsen, Morten}, Title = {An Examination of Culture Profiles in a Software Organization Implementing SPI}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1569-1582}, Abstract = {The capability maturity model integration (CMMI) has become one of the most preferred approaches to software process improvement (SPI). However, the amount of discontinued or delayed CMMI-driven SPI projects is considerable. In this paper we investigate the culture embedded in the CMMI and compare it with the cultures within an implementing organization in Scandinavia by utilising the competing values framework. We search for congruencies in culture profiles and relate the profiles to assessment results in different business areas of the organization. Our research reveals that in spite of similar culture profiles in the business areas, which are significantly different from the culture profile of the CMMI, there is no apparent association with the level of SPI success. Furthermore, even if CMMI based process descriptions are not adapted to the software organisation's specific culture profile, evidence suggests that SPI success is possible.}, Year = {2008} } @inproceedings{ Author = {Duhan, Stephen and Levy, Margi and Powell, Philip}, Title = {IS Strategy in SMEs Using Organizational Capabilities: The CPX Framework}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {321-332}, Year = {2005} } @inproceedings{ Author = {Dunne, Audrey and Butler, Tom}, Title = {Beyond Knowledge Management - Introducing a framework for Learning Management Systems}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {455-465}, Year = {2004} } @inproceedings{ Author = {Dustdar, Scharam and Hofstede, GertJan}, Title = {Videoconferencing across cultures - a conceptual framework for floor control issues}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {333-347}, Year = {1998} } @inproceedings{ Author = {Dutta, Ranjan and Jarvenpaa, Sirkka L. and Tomak, Kerem}, Title = {Behavioural economics of digital content}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {466-474}, Year = {2004} } @inproceedings{ Author = {Dutton, William and Ferreira, Rita and Riegelsberger, Jens and Valeri, Lorenzo and Tan, Yao-Hua}, Title = {Panel: Trust in e-business in a rapidly changing economy}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1783-1786}, Year = {2005} } @inproceedings{ Author = {Dwivedi, Yogesh Kumar and Choudrie, Jyoti and Weerakkody, Vishanth}, Title = {Broadband adoption in the UK household: towards reliabilty and construct validity test of a survey instrument}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {26-38}, Note = {13_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Dwivedi, Yogesh Kumar and Choudrie, Jyoti and Weerakkody, Vishanth}, Title = {Investigating the impact of broadband on consumers ’ online habits and daily life activities in the united kingdom}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {39-49}, Note = {14_Paper.pdf}, Year = {2006} } @inproceedings{ Dwivedi.Lal.ea2007-LogisticRegressionAnalysis, Author = {Dwivedi, Yogesh K. and Lal, Banita and Irani, Zahir and Williams, Michael D.}, Title = {A Logistic Regression Analysis to Examine Factors Affecting Broadband Adoption in the UK}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1136-1146}, Note = {Presented in track Information Systems and Economics, session New Developments in IT Economics, on Sat, 9. Jun from 11:30-12:00}, Abstract = {Although the commonly used business Internet Service Provider (ISP) models based on price comparison may prove to be a successful strategy for organisations in the short term, it can be suggested that a sustainable business model for the long term requires a detailed understanding of various factors that may help ISPs in attracting future customers. This paper therefore examines the influence of a range of factors- including costs and resources- on the adoption of broadband within U.K. households. A survey research approach was utilised to examine the effect of a total of six constructs from attitudinal (utilitarian outcomes, hedonic outcomes), normative (social influence), control (self-efficacy and facilitating conditions resources) and demographic (age) categories on the behaviour of consumers when adopting broadband within U.K. households. The results indicate that all the aforementioned constructs, aside from hedonic outcomes, significantly influenced the adoption behaviour of consumers. In addition to a discussion of the findings, the paper outlines the contributions and limitations of the research and provides suggestions for future research.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Dwivedi, Yogesh Kumar and Williams, Michael D. and Lal, Banita and Schwarz, Andrew}, Title = {Profiling Adoption, Acceptance and Diffusion Research in the Information Systems Discipline}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1204-1215}, Abstract = {The substantial level of investigative activity to date into information systems and technology acceptance and diffusion has witnessed the use of a wide range of exploratory techniques examining many different systems and technologies in countless different contexts. The aim of this paper is to provide a comprehensive and systematic review of the literature pertaining to such adoption and diffusion issues in order to ascertain the current "state of play" of the field along a number dimensions. Information on a series of variables were extracted after conducting a review of 345 articles on Innovation adoption, acceptance and diffusion, published in 19 peer reviewed journals between 1985 and 2007. Findings suggest that the positivist paradigm, empirical and quantitative research, the survey method and TAM theory was used predominantly when investigating the topics of adoption and diffusion of technology. Results of this research may have implications for researchers, journal editors, reviewers and universities.}, Year = {2008} } @inproceedings{ Author = {Dyson, Laurel Evelyn}, Title = {Indigenous australians in the information age: exploring issues of neutrality in information technology}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {557-559}, Year = {2003} } @inproceedings{ Author = {Eaton, Benjamin}, Title = {Bitching, bouncing and brawling - How backchannels brought colour to conference calls}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {677-688}, Abstract = {This paper addresses the research question: How do digital backchannels, mediated by Real-Time Communications, facilitate the progress of conference calls? It is argued that whilst the fields of Distributed Work and Computer Supported Collaborative Work have been studied in depth, research into Real-Time Communications (RTC) and Instant Messaging (IM) is at an early stage. There is a paucity of research into the use of these technologies in distributed settings within organisations, especially from a perspective of generating social cohesion within teams. Furthermore, there is no known research into the use of instant messaging to mediate "hidden" interactions between individuals, through digital backchannels, within conference calls. Qualitative empirical evidence is obtained from two case studies of teams using an established corporate RTC product. Goffman's Interaction Order (1983) is presented a suitable lens through which to interpret this mediated form of interaction. Empirical evidence points to concurrent working and use of digital backchannels during meetings and conference calls. Dramaturgy (Goffman 1959) is used to identify and analyse three interaction styles of “bitching”, “bouncing” and “brawling”. It is found that interactions over digital backchannels fulfil criteria of Interaction Ritual (Goffman 1967) and may contribute to the creation of social cohesion.}, Year = {2009} } @inproceedings{ Author = {Eckhardt, Andreas}, Title = {The significant others of subjective norm - A scientometric study of subjective norm in IS top-journals over two decades}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2971-2982}, Abstract = {Undoubtedly social influence in IS research is an issue that needs to be much more clearly examined. In order to assuage the wants for more research in this field we conducted a scientometric analysis of subjective norm in the IS top-journals of the JAIS ranking for the last two decades. In total 113 empirical and conceptual research models predominately in adoption research contained the factor subjective norm. The results revealed that subjective norm is just in seven of ten models a significant antecedent. To gain more knowledge about this problem we followed the ideas of social psychology and marketing researchers and correlated the strength of the impact of subjective norm with its measurement as well as the impact of intention with the impact on other endogenous variables. The results show a significant negative correlation between the significant antecedent subjective norm and its original measurement, the perceived opinion of important others. Furthermore it revealed a significant negative correlation between the significant impact of subjective norm on intention and the significant impact on other endogenous variables.}, Year = {2009} } @inproceedings{ Author = {Eglizeau, Christophe and Frey, Oliver and Newman, Michael}, Title = {SOCRATE: An Implementation Debacle}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1233-1244}, Year = {1996} } @inproceedings{ Author = {Ehrig, Marc and Haase, Peter and Hefke, Mark and Stojanovic, Nenad}, Title = {Similarity for Ontologies - A Comprehensive Framework}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1509-1518}, Year = {2005} } @inproceedings{ Author = {Eicker, S. and Kurbel, Karl}, Title = {Introducing I-CASE technology into application development - experiences and learning from projects in an educational environment}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {865-878}, Year = {1995} } @inproceedings{ Author = {Eid, Mustafa and Nuhu, Nuradden}, Title = {The impact of learning culture and information technology use on knowledge-sharing: A case of KFUPM}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {110-121}, Abstract = {Nowadays Knowledge is regarded as a strategic resource in organizations, and thus the leverage of knowledge is a key managerial issue. Knowledge creation, sharing and dissemination are the main activities in knowledge management. This study examines the influence the social and technological factors such as learning culture and IT use, could have on knowledge sharing of King Fahd University of Petroleum and Minerals (KFUPM) students. A cross-sectional survey was used as a methodology for data collection and 137 valid responses were collected from all the three categories of students that include graduates, undergraduates and preparatory students. The study shows that there is a significant positive relationship between the student learning culture and IT use on student knowledge sharing. The study limitations, practical implications, along with directions for further research are discussed.}, Year = {2009} } @inproceedings{ Author = {Eikebrokk, Tom Roar and Iden, Jon and Olsen, Dag H. and Opdahl, Andreas L.}, Title = {Towards a Model of Process-Modelling Practice: Quantitative Validation and Results}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1608-1619}, Abstract = {The paper revises an existing model of process-modelling practice and uses it in a survey of Norwegian model-based process-change projects. A central hypothesis is confirmed: There is a positive relationship between modelling processes in terms of management support, lack of resistance, in-project training, model types, and project outcome. Further work should improve instrument validity and the research model by including other organisational and social dimensions of process-modelling behaviour and effects.}, Year = {2008} } @inproceedings{ Author = {Eikebrokk, Tom Roar and Sørebø, Øystein}, Title = {Technology Acceptance in Situations with Alternative Technologies: An Empirical Evaluation of the Technology Acceptance Model in a Multiple-choice Situation}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {129-141}, Year = {1999} } @inproceedings{ Author = {Ein-Dor, Phillip and Davis, Gordon B. and Fitzgerald, Guy and Galliers, Robert D.}, Title = {Panel: The Future of IS Publications: Electronic, Paper or Both?}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {1013-1017}, Year = {1999} } @inproceedings{ Author = {Eisele, R. and Hausen, C. and Schwan, T.}, Title = {Decision support for the economic evaluation of systems integration}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {113-124}, Year = {1995} } @inproceedings{ Author = {Eklund, Tomas and Back, Barbro and Vanharanta, Hannu and Visa, Ari}, Title = {Assessing The Feasibility Of Self-organizing Maps For Data Mining Financial Information}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {528-540}, Year = {2002} } @inproceedings{ Author = {Elbanna, Amany R.}, Title = {Achieving social integration to implement ERP systems}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {560-572}, Year = {2003} } @inproceedings{ Author = {Elbanna, Amany R.}, Title = {The construction of the relationship between ERP and the organisation through negotiation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {924-936}, Note = {233_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Elbanna, Amany R.}, Title = {Not in Silos: Locating ERP Project Into a Complex Network, A Multiple-Project Perspective}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1788-1800}, Abstract = {This paper explores the different aspects and sources of interaction that ERP projects face in multiple projects environment. It adopts Actor Network Theory conceptualisation of network and network building to examine a case study of implementing ERP system in a reputable international organisation. It reveals that ERP project interacts not only with other IS projects as literature on IS project management suggests but more importantly with organizational change projects. The level of interaction ranges between following or competing depending on the organizational status of the change project. It also reveals that competition over management attention rise between projects resulting on attention shift from one project to another. Hence there is a project that would be deemed to loose management attention. The findings extends the scope of IS multiple project management and portfolio management beyond the limited focus on the interactions between IS projects. The study enriches the current conceptual base of project management studies and provides a detailed case study that this recent field generally lacks. On the practice side, the study provides a practical insight and comprehensive view of the implementation of IS projects in multiple projects organizations.}, Year = {2008} } @inproceedings{ Author = {Elbanna, Amany R.}, Title = {Panel: Agile software development: Time to take it seriously?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {3025-3025}, Abstract = {Agile Software Development has been developed and promoted by professionals since 2000. Currently it is gaining popularity in business particularly in areas such as financial services institutions, e-businesses, and web-based application development. Agile methods have generally not been taken seriously in the academic arena with relatively little research being conducted and are rarely included in the teaching of software development methodology. This panel brings together academics and professionals to question whether Agile development methods hold some promise for software development or are just a passing fad. Should they be included in the IS curriculum? And What research is needed in this area?}, Year = {2009} } @inproceedings{ Author = {Eldin, Amr Ali and Wagenaar, Rene W.}, Title = {A fuzzy logic based approach to support users self-control of their private contextual data retrieval}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {475-487}, Year = {2004} } @inproceedings{ Author = {Elorz, Katrin Simon and Iinchusta, Pedro J. Sanchez}, Title = {The Information Technology in Companies in Navarra: An Exploratory Study}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {943-952}, Year = {1996} } @inproceedings{ Author = {Embeoglu, Nikos and Prastacos, Gregory and Loebbecke, Claudia and van Baalen, Peter and Vlahos, Kiriakos and van Wassenhove, Luk}, Title = {Panel: Developing the MBA course for the information society}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1734-1736}, Year = {1998} } @inproceedings{ Author = {Ende, Bartholomäus and Gsell, Markus}, Title = {Investigating the Buy-Side's Adoption Decision for Technology-Driven Execution Opportunities: An Extension of TAM for an Organizational Adoption Context}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1262-1273}, Abstract = {Within the securities trading industry recent technological innovations enable Institutional Investors to self-directed trading and thus lead to a reassessment of their intermediation relationships. This may yield to an in- sourcing of trading activities by buy- side organization. Scientific literature outlines advantages and disadvantages of some of them but no empirical investigations are reported concerning drivers for the adoption or refusal of such innovations. Against the background of the increasing market share of technologies, such as Algorithmic Trading, this conceptual paper introduces a model that aims at closing this gap, by identifying the drivers and inhibitors for the adoption of new technology-based execution opportunities. To account for the organizational context of the survey and the meta-character of the innovation, the model incorporates the following modifications of TAM: First, a generalization towards TRA and TPB in order to account for competitive pressure and inhibitors. Second, the integration of TTF, as it is said to exhibit better results for work-related tasks and thus enables the model to account for the fit between the technology and the given task requirements. Finally, a perceived risk construct is added,, as in an organizational context the adoption of innovations is associated with risks.}, Year = {2008} } @inproceedings{ Author = {Enders, Albrecht and Hutzscenreuter, Thomas}, Title = {The Positioning of Business Schools Through Internet Based Management Education}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {495-508}, Year = {2001} } @inproceedings{ Author = {Eneman, Marie}, Title = {A critical study of ISP filtering of child pornography}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1779-1790}, Note = {463_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Englert, Jurgen and Eymann, Torsten and Gold, Sonke and Hummel, Thomas and Schoder, Detlef}, Title = {Beyond Automation: A Framework for Supporting Cooperation}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {117-126}, Year = {1996} } @inproceedings{ Author = {Enns, H. G. and Huff, Sid L.}, Title = {Chief Information Officer Influence: An Exploratory Study}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {660-666}, Year = {2000} } @inproceedings{ Author = {Enns, Harvey Grant and McDonagh, Joe}, Title = {The Impact of CIO Influence Attempts on the Relational Side of ICT-Business Alignment}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2452-2459}, Abstract = {Information and Communication Technology (ICT) researchers have been examining the social or relational aspects of ICT-business alignment for over twenty years. This research has examined not only the barriers to alignment, but also has suggested tangible ways to achieve relational ICT-business alignment. The research outlined in the paper briefly examines this research and outlines a study that will delve into the impact of Chief Information Officer (CIO) influence attempts on relational ICT- business alignment. A convenience sample of Irish CIOs will be interviewed on this subject and the data gathered will be subsequently analyzed. The preliminary results suggest that successful influence attempts build ICT-business alignment while unsuccessful influence attempts create misalignment.}, Year = {2008} } @inproceedings{ Author = {Eom, Sean}, Title = {Author cocitation analysis using custom bibliographic databases: a exploratory tool for digging up reference disciplines}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {488-498}, Year = {2004} } @inproceedings{ Author = {Eriksen, Sara and Wagner, Ina and Nielsen, Peter Axel and Gherardi, Silvia and Jacucci, Gianni and Ciborra, Claudio U.}, Title = {Panel: Situatedness, accountabilty or moods to contrast abstraction}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {573-586}, Year = {2003} } @inproceedings{ Eriksson.Kalling2007-ProposingBusinessModel, Author = {Eriksson, Carina Ihlström and Kalling, Thomas}, Title = {Proposing a Business Model Framework for the E-Newspaper Introduction}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {251-262}, Note = {Presented in track E-Business, session E-Business: Business Models, on Sat, 9. Jun from 11:30-12:00}, Abstract = {The media sector is facing a new innovation, i.e. the e-paper technology. The e- newspaper holds the potential of replacing the printed newspaper in the future. We have used the Business Model Construct (Hedman and Kalling, 2002, 2003) to analyze the empirical findings from 19 interviews, 9 workshops and 4 brainstorming sessions with newspaper representatives to propose a business model framework for the e- newspaper. This framework includes four typical business models: International Newspaper, the Interpress Newsagent, Community Micronews and Local Newspaper.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Eriksson, Owen}, Title = {To denominate and characterise in the context of information systems}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {587-596}, Year = {2003} } @inproceedings{ Author = {Eriksson, Owen and Forsman, Anders}, Title = {The implementation and use of conceptual standards - the case of the rds-tmc service}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {499-507}, Year = {2004} } @inproceedings{ Author = {Esbjörnsson, Mattias and Juhlin, Oskar}, Title = {Placememo - Supporting Mobile Articulation In A Vast Working Area Through Position Based Information}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1185-1196}, Year = {2002} } @inproceedings{ Esswein.Weller2007-MethodModificationsin, Author = {Esswein, Werner and Weller, Jens}, Title = {Method Modifications in a Configuration Management Environment}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2002-2013}, Note = {Presented in track Organizational \& Enterprise Engineering, session Case Studies, on Thu, 7. Jun from 14:15-14:45}, Abstract = {Using configuration management (CM) within the method engineering discipline is a relatively new field of research (Greiffenberg, 2003; Saeki, 2006; Saeki & Oda, 2005).}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Estay-Niculcar, Christian A. and Pastor-Collado, Joan A.}, Title = {A Maturity Model For Information Systems Action-research Project Management}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {28-38}, Year = {2002} } @inproceedings{ Author = {Esteves, Jose Manuel and Pastor, Joan Antoni}, Title = {Understanding The ERP Project Champion Role And Its Criticality}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1077-1086}, Year = {2002} } @inproceedings{ Author = {Etezadi-Amoli, Jamshid and Farhoomand, Ali F.}, Title = {The End User Computing Success Construct}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {687-698}, Year = {1996} } @inproceedings{ Author = {Even, Adir and Pliskin, Nava and Curley, Kathleen and Carmel, Erran and Zimmermann, Steffen}, Title = {Panel: ICT-enabled global work - Past, present, and future}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {3022-3022}, Abstract = {Regardless of company size, industry, or location, managers in the 21st century must think and act globally to succeed in a world where, with diffusion of information and communication technologies (ICT), distance matters less and boundaries between industries, organizations, individuals, and nations are dissolving. Astute managers realize this, and know it is necessary to develop competencies that transcend traditional functional and geographical boundaries. This panel brings together content and insights from different specialties and experts to provide an integrated view of the global organization and the unique challenges and opportunities that arise when organizations compete in a truly global marketplace. The business world is already practicing relevant capabilities, albeit not always very well. The panel will look at the link between ICT and global work, addressing what do we academics need to be studying to make a difference for both theory and practice - what can be discarded from today's research scope and what is essential for the next decade to make an impact on practice, from various viewpoints.}, Year = {2009} } @inproceedings{ Author = {Even, Adir and Shankaranarayanan, G.}, Title = {Comparative Analysis of Data Quality and Utility Inequality Assessments}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1835-1846}, Abstract = {Given that the volumes of organizational data resources are rapidly increasing, achieving and sustaining high data quality are becoming much more challenging tasks. In the face of this growing challenge, this study posits the need to introduce a robust economic thinking into the process of improving and maintaining data quality. Economic thinking requires investigating and assessing the business-value contribution of data resources, conceptualized as utility. We show that quantitative assessments of inequality in the utility of data resources, together with assessments that reflect the presence and the impact of defects, can provide key insights into the current state of data quality. A comparative analysis of such assessments can also direct the development of data quality maintenance policies and help prioritize quality improvement efforts. In this study, we demonstrate the application of such a comparative analysis in a real-life CRM context, using samples from a large data repository used for managing alumni relations. We show that the results of such a comparative analysis have important managerial implications for data quality management within the evaluated environment. We also discuss its applicability in other data management contexts.}, Year = {2008} } @inproceedings{ Author = {Eyholzer, K. and Hunziker, D.}, Title = {The Use of the Internet in Procurement: An Empirical Analysis}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {335-342}, Year = {2000} } @inproceedings{ Author = {Fabriek, Matthias and Brand, Mischa Van Den and Brinkkemper, Sjaak and Harmsen, Frank and Helms, Remko}, Title = {Reasons for Success and Failure in Offshore Software Development Projects}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {446-457}, Abstract = {This paper describes an in depth analysis of successful and unsuccessful offshore custom software development (CSD) projects. Offshore projects tend to be unsuccessful, because physical, time, cultural, organizational, and stakeholder distances negatively influence communication and knowledge exchange between onshore and offshore project team members. The success rate of 19 offshore CSD projects was characterized with regard to scope, quality, time, and costs, by interviewing onshore and offshore project managers. All reasons for success and failure were categorized and compared. A characteristic that successful projects had in common was the availability of informal mutual adjustment, which means facilitating the informal communication between the team members in the right way. A major characteristic that unsuccessful projects had in common was improper planning, which has a large influence on the team results in an offshore CSD project. The implementation of standards was neither mentioned by the successful projects as a major reason for success, nor by the unsuccessful projects as a major reason for failure. The paper advises that in order to be successful, a project manager of a new offshore CSD project should not spend too much attention to standards, but to planning and informal mutual adjustment.}, Year = {2008} } @inproceedings{ Author = {Faehling, Jens and Leimeister, Jan Marco and Yetton, Philip and Krcmar, Helmut}, Title = {Teaching case: Managing an IT carve out at a multi-national enterprise}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2882-2889}, Abstract = {Mergers, acquisitions and divestments, including the carve-outs of business units or parts of them, are standard strategies used by multi-divisional organizations to adjust their business portfolios. Carve-out projects are critically dependent on their management of IT. Systems, which have been integrated in order to deliver seamless and efficient IT operations, must now be pulled apart under demanding time and compliance constraints. In 2007, Delta IT Consulting (DIC), one of France's biggest IT-service provider, sold one of its three service provider divisions, IT Product Services (IPS). This division employed about 3,500 employees in 20 countries and previously generated 0.7 billion of DIC’s 3.8 billion euro revenues. DIC itself is a division of Delta Corporation - a French high-tech company and leading player in a wide array of businesses, industries and countries around the world. This teaching case challenges the reader to analyse and manage the IT carve-out as a critical component within the divestment project. The case includes insights into strategic and organizational challenges of planning and managing an IT carve-out project.}, Year = {2009} } @inproceedings{ Author = {Fahy, Martin and Feller, Joseph and Finnegan, Pat and Murphy, Ciaran}, Title = {Using XML vocabularies to exploit changing business models: the newsML experience}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {597-611}, Year = {2003} } @inproceedings{ Author = {Fahy, Martin and Feller, Joseph and Finnegan, Pat and Murphy, Ciaran}, Title = {Re-Engineering a Financial Information Supply Chain with XBRL: An Exploration of Co-Operative IOS Design and Development}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1175-1186}, Year = {2005} } @inproceedings{ Author = {Fahy, Martin and Murphy, Ciaran}, Title = {From End User Computing to Management Developed Systems}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {127-142}, Year = {1996} } @inproceedings{ Author = {Fahy, Martin and O'Leary, Ted}, Title = {Business Process Re-engineering/organisational Transformation: Some Empirical Evidence From UK and Irish Organisations}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {618-632}, Year = {1997} } @inproceedings{ Author = {Fairchild, Alea M.}, Title = {Using electronic invoicing to manage cash forecasting and working capital in the financial supply chain}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {508-519}, Year = {2004} } @inproceedings{ Author = {Fairchild, Alea M. and Finnegan, Pat and Golden, William and Hayes, Jeremy and Hughes, Martin}, Title = {Panel: Inter-organisational systems: Redefining the research agenda}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1777-1779}, Year = {2005} } @inproceedings{ Author = {Fairchild, Alea M. and Finnegan, Pat and O'Reilly, Philip and Ribbers, Piet M.}, Title = {An Empirical Exploration of Multi-Attribute Bidding: Redefining Intermediary Roles in Electronic Markets}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {230-241}, Year = {2005} } @inproceedings{ Author = {Falconer, Donald J. and Hodgett, R. Alan}, Title = {Participation in Information Systems Planning and Development in Australian Companies}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {14-24}, Year = {1997} } @inproceedings{ Author = {Falconer, Donald J. and Hodgett, R. Alan}, Title = {An Australian evaluation of Earl's five strategic IS planning approaches}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1101-1108}, Year = {1998} } @inproceedings{ Author = {Falkou, Harikleia and Lytras, George and Pramataris, Katherine C. and Vrechopoulos, Adam}, Title = {Putting the consumer on "TOP": Traditional Online Products Store}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {142-156}, Year = {1999} } @inproceedings{ Author = {Falkowski, Tanja and Bartelheimer, Jörg and Spiliopoulou, Myra}, Title = {Community dynamics mining}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {318-329}, Note = {86_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Farbey, Barbara and Targett, David and Land, Frank}, Title = {A taxonomy of information systems applications: The benefits ladder}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {312-319}, Year = {1993} } @inproceedings{ Author = {Farhoomand, Ali F. and Pace, U.}, Title = {An exploratory investigation of electronic commerce use in international trade}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {33-42}, Year = {1995} } @inproceedings{ Author = {Farhoomand, Ali F. and Tuunainen, Virpi Kristiina}, Title = {Barriers to Global Electronic Commerce: A conceptual Framework}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1025-1030}, Year = {1996} } @inproceedings{ Author = {Faro, Alberto and Giordano, Daniela}, Title = {Between Narration and Drama: Information Systems Modelling Revisited}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {383-395}, Year = {1997} } @inproceedings{ Federici2007-ERPsinSMEs, Author = {Federici, Tommaso}, Title = {ERPs in SMEs: Ex-Post Evaluation of Success Factors}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1706-1717}, Note = {Presented in track IS and Transformation, session Innovation, Adoption and Alignment, on Thu, 7. Jun from 18:45-19:15}, Abstract = {In the latest years, the offering of Enterprise Resource Planning systems (ERPs) started to target in part the Public Administrations (PA´s) and, above all, the Small / Medium Enterprises (SMEs), both by software multinational corporations and by local software houses. The introduction of ERPs into SMEs cannot be based on a sheer reproduction of the experiences with larger companies and represents a new challenge with significant peculiarities to be considered. Therefore, it´s of particular interest to analyze the operating implementations, in order to identify the success cases, the nature and measure of the benefits obtained and the context- and project-related factors which can influence the chances of a positive outcome. The research presented here was specifically targeted to the SMEs which already completed the process of adopting an ERP system, with the aim of evaluating these experiences ex-post. The results suggest that the ERP introduction is (in an unexpected measure) evaluated as a success and that the benefits obtained are mostly related to the simplification of internal procedures, a much easier information retrieval, an improved performance management and some increase in production efficiency. These results seem mostly related with a wide and deep organizational innovation, and with the type of the chosen ERP producer.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Author = {Fehér, Péter}, Title = {The Missing Link In The Integration Of Knowledge Management Practices And Technological Solutions}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {939-950}, Year = {2002} } @inproceedings{ Author = {Feller, Joseph and Finnegan, Patrick and Hayes, Jeremy}, Title = {Open source networks: an exploration of business model and agility issues}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2077-2087}, Note = {532_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Feller, Joseph and Finnegan, Patrick and Lundell, Björn and Östling, Mats and Ågerfalk, Pär and Deverell, Andrea}, Title = {Panel: 12 (Not so) Easy Pieces: Grand Challenges for Open Source Software}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2391-2391}, Year = {2006} } @inproceedings{ Author = {Feller, Joseph and Finnegan, Patrick and Nilsson, Olof}, Title = {Architectures of participation and emergent forms of inter-organisational activity: A preliminary analysis}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2243-2254}, Abstract = {This research-in-progress paper explores ways in which inter-organisational networks can fulfil both collective (network) and self-interest (member) goals by implementing architectures of participation that govern and support participant interaction. We draw on recent studies to derive a conceptual framework consisting of technological, legal, economic and social mechanisms in inter-organisational networks, and using initial findings from three case studies of networks in Sweden and Denmark, we illustrate how these architectures operate. Our analysis shows the relative importance of these mechanisms in facilitating individual and collective value creation and we conclude by presenting our ongoing research plans.}, Year = {2009} } @inproceedings{ Author = {Feller, Joseph and Fitzgerald, Brian}, Title = {Panel: Is open source revolutionising the software industry?}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {612-625}, Year = {2003} } @inproceedings{ Author = {Féraud, Genevieve J. S.}, Title = {The Strategic Management of Information Technology: the Experience of 10 Large- size European Companies}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {570-585}, Year = {1997} } @inproceedings{ Author = {Ferioli, Claudio and Migliarese, Piero}, Title = {Opportunities and drawbacks of IT in the emerging forms of organizatons}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {559-576}, Year = {1995} } @inproceedings{ Author = {Ferioli, Claudio and Migliarese, Piero}, Title = {The Role of IT-based Tools and A Proposed Methodology for Business Process Re- engineering}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1174-1183}, Year = {1997} } @inproceedings{ Author = {Fernández, Walter D. and Lehmann, Hans P. and Underwood, Alan}, Title = {Rigour And Relevance In Studies Of IS Innovation : A Grounded Theory Methodology Approach}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {110-119}, Year = {2002} } @inproceedings{ Author = {Fernández, Walter D. and Underwood, Alan}, Title = {Emerging organisations: metateams in major IT projects}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {626-641}, Year = {2003} } @inproceedings{ Author = {Ferneley, Elaine and Bell, Frances}, Title = {Tinker, Tailor: Information Systems and Strategic Development in Knowledge- Based SMEs}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1079-1090}, Year = {2005} } @inproceedings{ Author = {Ferneley, Elaine and Light, Ben}, Title = {Knowledge management systems : The role of 'encouragement'}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {884-893}, Year = {2002} } @inproceedings{ Author = {Ferneley, Elaine and Wetherill, Mathew and Rezgui, Yacine}, Title = {Toward the construction knowledge economy : The e-cognos project}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1508-1516}, Year = {2002} } @inproceedings{ Author = {Ferreira, Maria Joao and Flynn, Donal J. and Seruca, Maria Isabel}, Title = {Rule and Process Validation - a Prototyping Approach Based on an Executable Conceptual Schema}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {777-796}, Year = {1996} } @inproceedings{ Author = {Fielden, Kay and Malcolm, Pam}, Title = {Organisational pathways: creativity to productivity}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {74-86}, Note = {24_Paper.pdf}, Year = {2006} } @inproceedings{ Fielt.Janssen.ea2007-ExchangeDesignPatterns, Author = {Fielt, Erwin and Janssen, Wil and Faber, Edward and Wagenaar, René W.}, Title = {Exchange Design Patterns for Electronic Intermediaries}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {155-166}, Note = {Presented in track E-Business, session E-Procurement and Intermediaries, on Fri, 8. Jun from 14:30-15:00}, Abstract = {Intermediaries have introduced electronic services with varying success. One of the problems an intermediary faces is determining what kind of exchange service it should offer to its customers and suppliers. For example, should they provide only provide a catalogue or should they also enable customers to order products? We address this problem by studying patterns in the structure of the exchanges between customers, intermediary, and suppliers. Developing the right exchange design is a complex undertaking for an intermediary because of the many design options and the different interests of the actors that need to be taken into account. This is far more difficult than simple prescriptions like creating a win-win situation or everyone must benefit suggest. Four distinct electronic intermediaries have been studied to identify exchange design patterns addressing specific exchange design choices requiring trade-offs related to the interests of the actors in the network. These exchange design patterns contribute to the development of design theory for electronic intermediaries by filling in a gap between basic business models and detailed business process design.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Figge, Stefan and Schrott, Gregor and Muntermann, Jan and Rannenberg, Kai and Chun, Se-hak}, Title = {Earning m-oney - a situation based approach for mobile business models}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {642-656}, Year = {2003} } @inproceedings{ Author = {Fink, Dieter}, Title = {Leveraging Professional Intellect in the Virtual Age}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {607-614}, Year = {2000} } @inproceedings{ Author = {Fink, Dieter and Laupase, Ricky}, Title = {Perceptions of Web Site Attractors and their Effectiveness: An East/West Comparison}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {157-170}, Year = {1999} } @inproceedings{ Author = {Fink, Dieter and Van Reeken, A. J.}, Title = {Time-frame considerations in IT investment decisions}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1017-1024}, Year = {1995} } @inproceedings{ Fink.Ploder2007-ComparativeStudyof, Author = {Fink, Kerstin and Ploder, Christian}, Title = {A Comparative Study of Knowledge Processes and Methods in Austrian and Swiss SMEs}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {704-715}, Note = {Presented in track Information and Knowledge Management, session Knowledge codification and its sharing, on Sat, 9. Jun from 09:00-09:30}, Abstract = {Small and medium-sized enterprises (SMEs) are a vital and growing part of any national economics. In common with most large businesses, SMEs have recognized the importance of knowledge management. Using survey data from 219 small and medium- sized enterprises in Austria and Switzerland including Liechtenstein, this paper investigates the use of knowledge processes and knowledge methods for SMEs. The objective of this paper is the identification of key knowledge processes in Austrian and Swiss Small and Medium-sized Enterprises. The basic research framework is the knowledge process model from Probst/Raub/Romhardt (1999) with its eight building blocks. Empirical studies conducted by the authors show that for SMEs only four knowledge processes of the building block approach are important: (1) knowledge identification, (2) knowledge acquisition, (3) knowledge distribution and (4) knowledge preservation. Based on the result of this first empirical study, a comparative study was conducted to gain more insight which knowledge methods support the four key knowledge processes in Austrian and Swiss SMEs. In this paper, the authors introduce a knowledge framework for the implementation of knowledge management in SMEs.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Finlay, Paul N. and Mitchell, Andrew C.}, Title = {Factors for success in the adoption of CASE: An empirical study}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {251-260}, Year = {1994} } @inproceedings{ Author = {Finnegan, David and Willcocks, Leslie}, Title = {Knowledge Issues in the Introduction of CRM Systems: Tacit Knowledge, Psychological Contracts, Subcultures and Impacts}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {37-55}, Year = {2005} } @inproceedings{ Author = {Finnegan, Pat and Galliers, Robert D. and Powell, Philip}, Title = {Inter-Organisational Information Systems Planning: Testing Theory and Practice}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1125-1132}, Year = {1996} } @inproceedings{ Author = {Finnegan, Pat and Galliers, Robert D. and Powell, Philip}, Title = {Investigating Inter-organisational Information Systems Planning Practices in Ireland and the UK}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {281-294}, Year = {1997} } @inproceedings{ Author = {Finnegan, Pat and Galliers, Robert D. and Powell, Philip}, Title = {Guidelines for Effective Information Systems Planning in Inter-organisational Environments}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {171-181}, Year = {1999} } @inproceedings{ Author = {Finnegan, Pat and Galliers, Robert D. and Powell, Philip}, Title = {Operationalising Guidelines for Inter-Organisational Systems Planning: Exploring a Learning Model}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {530-535}, Year = {2001} } @inproceedings{ Author = {Finnegan, Pat and Galliers, Robert D. and Powell, Philip}, Title = {Planning Electronic Trading Systems : Re-thinking IS Practices Via Triple Loop Learning}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {252-261}, Year = {2002} } @inproceedings{ Author = {Finnegan, Pat and Longaigh, S. Ni}, Title = {Pan National Corporations: Exploring the Effects of Information Technologies on Control and Coordination Relationships}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {515-522}, Year = {2000} } @inproceedings{ Finnegan.Morgan2007-HowPerceptionsof, Author = {Finnegan, Patrick and Morgan, Lorraine}, Title = {How Perceptions of Open Source Software Influence Adoption: An Exploratory Study}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {973-984}, Note = {Presented in track IS Development, session Global Development, on Sat, 9. Jun from 10:00-10:30}, Abstract = {Much of the assessment of OSS benefits and drawbacks has been based on anecdotal evidence appearing in practitioner publications. Due to its focus on software development, such work neglects whether managerial perceptions of such benefits and drawbacks have any impact on the organisational adoption of OSS. Although some research has been conducted on the topic of OSS adoption, these studies have either focussed on companies outside the European sector, concentrated on the adoption of specific open source products or have been directed largely at the primary software sector. Taking the perspective of IS/IT managers, this paper examines the impact of perceived benefits and drawbacks of OSS on its adoption in 13 companies operating in the secondary software sector in Europe. The findings are analysed using the adoption of innovation literature as a lens to reveal how technology, organisational, environmental and individual factors impact OSS adoption.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Finnegan, Pat and Murray, John}, Title = {Managing Human Resources in software engineering: proposing a team approach}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {781-795}, Year = {1998} } @inproceedings{ Author = {Finnegan, Pat and Sammon, David}, Title = {Foundations of an Organisational Prerequisites Model for Data Warehousing}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {182-193}, Year = {1999} } @inproceedings{ Author = {Fisher, Julie and Bentley, John and Craig, Annemieke and Turner, Rod}, Title = {Web site information design: what small business needs to know}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {520-531}, Year = {2004} } @inproceedings{ Author = {Fisher, Julie and Burstein, Frada and Manaszewicz, Rosetta and Lazarenko, Kate}, Title = {Health information portals: How can we improve the user's search experience?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {502-513}, Abstract = {Health information portals (HIP) are now common place. Governments and other health agencies are using HIPs extensively to reduce costs and distribute information more effectively. Generally, HIPs are not very technically sophisticated specifically in terms of options for improving searching. There are many ways in which searching and retrieving relevant information can be improved. This paper presents an exploratory study which investigated five HIPs. Each HIP offered a range of features and functionality to assist with searching. Our research explored the features and functionality of each HIP. Through usability evaluations we compared the response of users to each HIP and identified users' preferences for improved searching. We found that HIPs with improved search functionality and other features that assisted searching were better received by the users. Users regarded these portals as easier to understand, easier to use, required fewer steps in retrieving information and were more likely to say they would return. Comments from users are provided to illustrate further the importance of providing effective functionality. The paper concludes with recommendations for Health Information Portal builders on what is needed to improve the user search experience.}, Year = {2009} } @inproceedings{ Author = {Fisher, Julie and Craig, Annemieke}, Title = {From websites to portals: success factors for business community portals}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {532-543}, Year = {2004} } @inproceedings{ Author = {Fisher, Julie and Craig, Annemieke and Bentley, John}, Title = {Evaluating Small Business Web Sites - Understanding Users}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {667-675}, Year = {2002} } @inproceedings{ Author = {Fisher, Julie and Hirschheim, Rudy and Jacobs, Robert}, Title = {Delivery of IT services: a case study of outsourcing at alpha corporation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {170-182}, Note = {50_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Fitterer, René and Greiner, Ulrike and Stroh, Florian}, Title = {Towards Facilitated Reuse of Ontology Results from European Research Projects: A Case Study}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1929-1940}, Abstract = {A significant amount of results have been produced recently in the area of ontology research. Increasingly semantic concepts are applied not only to enable system to system interaction and data exchange through unambiguous modelling of a certain domain, but also to enable univocal communication between human beings working on a certain domain. Reuse of ontology research results is however hindered by different underlying meta-models, incompatible formalization and the limited availability of content. In this paper we therefore analyse issues of reusing ontologies in the context of an ongoing research project that aims to develop a methodology for modelling the process landscape of public administrations in order to measure qualitative and quantitative impacts of Information and Communication Technology using semantic models and reasoning functionality. Seven ontology research projects are identified to be relevant candidates for reuse in this project and are categorised by relevant characteristics of reuse. Based on this analysis, a framework that defines required information to enable accurate characterisations of ontology research results in an ontology library system is presented. Thereby existing approaches are extended in order to enable discovery and facilitate reuse of ontology results from European research projects based on structural and content-related information.}, Year = {2008} } @inproceedings{ Author = {Fitzgerald, Brian}, Title = {The systems development dilemma: Whether to adopt formalized systems development methodologies or not?}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {691-706}, Year = {1994} } @inproceedings{ Author = {Fitzgerald, Brian}, Title = {An Investigation of the Use of Systems Development Methodologies in Practice}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {143-162}, Year = {1996} } @inproceedings{ Author = {Fitzgerald, Brian and Fitzgerald, Guy}, Title = {Categories and Contexts of Information Systems Development: Making Sense of the Mess}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {194-211}, Year = {1999} } @inproceedings{ Author = {Fitzgerald, Brian and Russo, Nancy L. and O'Kane, T.}, Title = {An Empirical Study of System Development Method Tailoring in Practice}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {187-194}, Year = {2000} } @inproceedings{ Author = {Fitzgerald, Guy and Philippides, Antonios and Probert, S. K.}, Title = {Information Systems development, maintenance and flexibility: preliminary findings from a UK survey}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1600-1607}, Year = {1998} } @inproceedings{ Author = {Fitzgerald, Guy and Willcocks, Leslie}, Title = {Relationships in outsourcing: Contracts and partnerships}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {51-66}, Year = {1994} } @inproceedings{ Author = {Flanagan, Libby}, Title = {Information technology: highway to heaven or road to hell?}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {19-22}, Year = {1994} } @inproceedings{ Author = {Fleisch, Elgar and Klueber, Roland and Oesterle, Hubert}, Title = {Development of a Method for Inter-Business Networking}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {775-783}, Year = {1999} } @inproceedings{ Fleisch.Thiesse2007-ManagementImplicationsof, Author = {Fleisch, Elgar and Thiesse, Frédéric}, Title = {On the Management Implications of Ubiquitous Computing: An IS Perspective}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1929-1940}, Note = {Presented in track Mobile \& Emerging Technologies for IS, session METIS3, on Sat, 9. Jun from 12:00-12:30}, Abstract = {This paper describes the development and implications of Ubiquitous Computing from an IS perspective. With the advent of Radio Frequency Identification (RFID) and similar technologies, information systems get the capability of collecting data from the real world in real-time at a fraction of the cost of traditional manual data entry. This enables the cost-effective capture of considerably more finely grained data on the one hand and significantly more differentiated management control loops on the other. As a consequence, this development will lead to faster, more reliable and more efficient processes as well as to smart products and services.}, Keywords = {ECIS, ECIS2007, research paper,Mobile & Emerging Technologies for IS}, Year = {2007} } @inproceedings{ Author = {Fletcher, Gordon and Greenhill, Anita}, Title = {Avast: Social Networking and Complex Economies On the High Seas}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2173-2184}, Abstract = {This paper examines the activities and economies of YoHoHo! Puzzle Pirates. YoHoHo! Puzzle Pirates is an online role-playing game that draws upon puzzle- orientated gameplay to construct a social world. This paper addresses the important issue of social networking in information systems. It is a theoretical exploration of the deeper issues and implications that social networking has for business models in organizations. The paper explores how technology as a communications medium can present a continuous series of events centred on the exchange and manipulation of technologically constructed objects. Discussion of organisational activities often overlooks the fact that the labour aspects of everyday life are repetitive and mundane and instead prefer to discuss environmental context and the social networks of the most readily identified users. By offering the gameplay of roleplaying and puzzle games coupled with the opportunities to create social networking bonds in roughly equal proportions YoHoHo! Puzzle Pirates introduces complexity through its economic structure and the need for a range of different social interactions. Examination and interpretation of YoHoHo! Puzzle Pirates offers insight, as a social laboratory, into the interplay of events, labour and power within a complex economy. This, in turn, provides an alternative perspective to existing Information Systems work regarding the relationship of individuals to systems.}, Year = {2008} } @inproceedings{ Author = {Fletcher, Keith and Wright, George}, Title = {Barriers to successful implementation of information technology}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {513-532}, Year = {1994} } @inproceedings{ Author = {Flynn, Donal J. and Hussain, Zahid}, Title = {Using structuration theory to explain information systems development and use in a public health organisation}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1202-1211}, Year = {2001} } @inproceedings{ Author = {Flynn, Donal J. and Hussain, Zahid}, Title = {A qualitative approach to investigating the behavioural definitions of the four- paradigm theory of information systems development}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {657-671}, Year = {2003} } @inproceedings{ Author = {Flynn, Donal J. and Hussain, Zahid}, Title = {Seeking legitimation for an information system: a preliminary process model}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {544-552}, Year = {2004} } @inproceedings{ Author = {Flynn, Donal J. and Puarungroj, Wichai}, Title = {The legitimation-seeking process in information systems development}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {157-169}, Note = {46_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Fomin, Vladislav V.}, Title = {Understanding Information Technology And Its Relationship To Organizational And Societal Change}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {39-48}, Year = {2002} } @inproceedings{ Fomin.Egyedi2007-Multi-MethodApproachto, Author = {Fomin, Vladislav V. and Egyedi, Tineke M.}, Title = {Multi-Method Approach to Guide Design and Use of ICT Infrastructure Services}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1410-1420}, Note = {Presented in track IS Research Methodologies, session Multiple Method Approach, on Fri, 8. Jun from 09:15-09:45}, Abstract = {Traditional design methods cannot fulfill on the rich scope of requirements when designing complex services for modern ICT environment. Multi-method approaches to requirements data collection bear a promise to offer a better understanding of complexities related to information technologies, but lack established theoretical frameworks to guide the research work. Drawing on theories of social learning, sense- making, consumer research, and ethnographical studies of infrastructure, we propose a multidisciplinary theoretical framework to guide a multi-method data collection for obtaining better insights into inter-related roles of ICT uses and contexts in which use decisions and consumption takes place.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Fosser, Erik and Leister, Ole and Moe, Carl Erik and Newman, Michael}, Title = {Organisations and Vanilla Software: What Do We Know About ERP Systems and Competitive Advantage?}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2460-2471}, Abstract = {Enterprise Resource Planning (ERP) systems have become a de facto standard for integrating business functions. But an obvious question arises: if every business is using the same so-called "Vanilla" software (e.g. an SAP ERP system) what happens to the competitive advantage from implementing IT systems? If we discard our custom- built legacy systems in favour of enterprise systems do we also jettison our valued competitive advantage from IT? While for some organisations ERPs have become just a necessity for conducting business, others want to exploit them to outperform their competitors. In the last few years, researchers have begun to study the link between ERP systems and competitive advantage. This link will be the focus of this paper. We outline a framework summarizing prior research and suggest two researchable questions. A future article will develop the framework with two empirical case studies from within part of the European food industry.}, Year = {2008} } @inproceedings{ Author = {Foth, Marcus}, Title = {Research to inform the design of social technology for master-planned communities}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {310-317}, Note = {81_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Francalanci, Chiara and Maggiolini, Piercarlo}, Title = {Trends in IT investments in Italy}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1095-1110}, Year = {1995} } @inproceedings{ Author = {Francalanci, Chiara and Merlo, Francesco}, Title = {The Impact of Complexity on Software Design Quality and Costs: An Exploratory Empirical Analysis of Open Source Applications}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1442-1453}, Abstract = {It is well known that complexity affects software development and maintenance costs. In the Open Source context, the sharing of development and maintenance effort among developers is a fundamental tenet, which can be thought as a driver to reduce the impact of complexity on maintenance costs. However, complexity is a structural property of code, which is not quantitatively accounted for in traditional cost models. This paper introduces the concept of functional complexity, which weights the well- established McCabe's cyclomatic complexity metric to the number of interactive functional elements that an application provides to users. Such metric is used to analyze how Open Source development costs are affected by complexity. Traditional cost models, like CoCoMo, do not take into account the impact of complexity in estimating costs by means of accurate indicators. In contrast, results show how a higher complexity is associated with a lower design quality of code, and, hence, higher maintenance costs. Consequently, results suggest that a reliable effort estimation should be based on a precise evaluation of software complexity. Analyses are based on quality, complexity, and maintenance effort data collected for 59 Open Source applications (corresponding to 906 versions) selected from the SourceForge.net repository.}, Year = {2008} } @inproceedings{ Author = {Francalanci, Chiara and Piur, Vincenzo}, Title = {Designing information technology architectures: a cost-oriented methodology}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {953-968}, Year = {1998} } @inproceedings{ Author = {Frank, Ulrich}, Title = {An integrated environment for designing object-oriented enterprise models}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {131-140}, Year = {1993} } @inproceedings{ Author = {Frank, Ulrich}, Title = {A Framework for Corporate Document Management}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {451-462}, Year = {1996} } @inproceedings{ Author = {Franke, Jochen and Stockheim, Tim}, Title = {An analysis of the impact of reputation on supply webs}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {672-686}, Year = {2003} } @inproceedings{ Author = {Franke, Jochen and Wüllenweber, Kim}, Title = {The impact of potential flexibility gains and losses on the intention to outsource business processes}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {912-923}, Note = {228_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Freeman, Colin and Goode, Sigi}, Title = {Entry Into The Information Society : The View From Tajikistan}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1249-1260}, Year = {2002} } @inproceedings{ Author = {Freeman, Phillip and Seddon, Peter B.}, Title = {Benefits from CRM-Based Work Systems}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {210-221}, Year = {2005} } @inproceedings{ Freeman.Seddon.ea2007-ExplainingOrganisationalInvestments, Author = {Freeman, Phillip and Seddon, Peter B. and Scheepers, Rens}, Title = {Explaining Organisational Investments in CRM Point Solutions}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {203-214}, Note = {Presented in track E-Business, session Organizational Aspects of E-Business, on Sat, 9. Jun from 09:00-09:30}, Abstract = {This paper asks why organisations invest in non-integrated CRM point solutions when many of the benefits of enterprise systems are claimed to be due to integration of processes and information. This paper identifies six factors that explain why organisations invest in CRM point solutions: reduced risk; lower cost; quick benefits realization; low integration ability, low interdependence of business units, and high business-unit differentiation. The evidence suggests that when interdependence between parts of an organization is low, possibly due to one unit producing a clearly differentiated product, the attractions of lower risk, lower cost, and/or faster access to the benefits are likely to induce organizations to adopt CRM point solutions. The contribution of this study is that it recognizes that, and explains why, it is not always optimal for organizations to adopt integrated CRM solutions.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Freeze.Raschke2007-AssessmentofFormative, Author = {Freeze, Ronald D. and Raschke, Robyn L.}, Title = {An Assessment of Formative and Reflective Constructs in IS Research}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1481-1492}, Note = {Presented in track IS Research Methodologies, session Methodological Challenges 2, on Fri, 8. Jun from 17:20-17:50}, Abstract = {Construct development and the use of structural equation modeling has become an important aspect of IS research. However, a review of recent MIS Quarterly (MISQ) articles indicates that little attention is given during theoretical development as to the formative or reflective nature of these constructs. This lack of attention has three implication issues that involve 1) construct misspecification, 2) construct identification and 3) construct validation. This research provides a review of these issues in terms of the current recommendations for formative and reflective constructs and reviews the most recent MISQ articles in terms of their adherence to these recommendations. Guidelines for both the IS researchers and reviewers to address construct development and aid in the determination of whether their constructs should be tested as formative or reflective variables are presented to enhance the transportability of constructs.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Freeze.Sen2007-KnowledgeProcessOutsourcing, Author = {Freeze, Ronald D. and Sen, Sagnika}, Title = {Knowledge Process Outsourcing: Identifying Potential Research Agenda Based on Industry Trends}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {739-746}, Note = {Presented in track Information and Knowledge Management, session Knowledge creation and innovation, on Sat, 9. Jun from 11:00-11:30}, Abstract = {Knowledge process outsourcing (KPO) is experiencing rapid industry growth and is projected to be the next significant wave of outsourcing. The emergence of this new wave in outsourcing poses considerable administrative and governance related challenges. In this research, we identify and discuss the difficulties associated with KPOs and compare these difficulties to the previous models of outsourcing of functions and processes. Our aim is to explore the potential impact of knowledge process outsourcing on interorganizational relationships and subsequently investigate the appropriate governance structure. These difficulties include the appropriate identification of knowledge processes that can be outsourced and the need to constrain the potential knowledge loss to an organization that has chosen to participate in the KPO market. Based on the difficulties identified, we propose a set of guidelines based on theory that are essential for creating successful Service Level Agreements (SLAs) to facilitate a KPO. We conclude with a proposed methodology to achieve our objective of identifying candidate processes that can be outsourced with minimal knowledge loss to the outsourcing organization.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Frenzel.Schroth.ea2007-EnterpriseInteroperabilityCenter, Author = {Frenzel, Petra and Schroth, Christoph and Samsonowa, Tatjana}, Title = {The Enterprise Interoperability Center - An Institutional Framework Facilitating Enterprise Interoperability}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {215-226}, Note = {Presented in track E-Business, session Organizational Aspects of E-Business, on Sat, 9. Jun from 09:30-10:00}, Abstract = {During the last years, electronic enterprise collaboration has significantly increased. To seamlessly integrate applications across company boundaries, all stakeholders have to adhere to common standards. Currently, cross-organizational business relationships are being setup based on a wide variety of existing standards that involve different technical representations, semantics and process specifications. The resulting business standards dilemma prevents corporations from seamlessly cooperating with each other. State-of-the-art standards try to solve parts of this interoperability issue by providing flexible and semantically more precise specifications, but have not yet been widely adopted. In this work, we propose a novel approach towards the realization of enterprise application integration: Not the creation of yet another e-Business standard, but the joint agreement, establishment and implementation of a proper standard among a critical mass of companies will foster enterprise interoperability. The Enterprise Interoperability Center (EIC) is envisioned to promote this approach and to provide users a platform to jointly create and agree upon reference business processes and to document that work as templates for the setup of cross-organizational business collaborations. In this work, we thoroughly elaborate on the EIC goals and paradigms, analyze the target market and present ways to successfully disseminate this newly established center.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Frick, Norbert and Schubert, Petra}, Title = {Future requirements of ERP software from the vendors' point of view}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1053-1064}, Abstract = {CIOs and CEOs are confronted with the key question of choosing the right ERP software for their company. The evaluation process tends to be painstaking as the outcome usually affects the competitiveness and thus the future of the company itself. Packaged software has become so powerful in recent years that it fulfils the requirements of companies from different industries after a thorough customization process. Nevertheless, case studies and anecdotal evidence show that in many cases ERP implementation projects are demanding and results do not meet expectations. This leads to the question of whether and how ERP vendors are addressing the perceived problems of ERP users. Is there work in progress that will help facilitate the selection and implementation of ERP packaged software for users? Will there be tools available to adopt ERP modules to the specific business processes of a company and will there be mechanisms available to adapt the software to changing requirements (in the literature discussed as "agility")? These are the questions that stimulated an in-depth study of the German-speaking ERP software market. In a qualitative study based on thirty interviews with ERP vendors we draw a picture of the value proposition of future ERP software.}, Year = {2009} } @inproceedings{ Author = {Fridgen, M. and Schackmann, J. and Volkert, S.}, Title = {Preference Based Customer Models for Electronic Banking}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {819-825}, Year = {2000} } @inproceedings{ Author = {Frisk, Jane}, Title = {From business case to value case - Assessing the organizational value of it investments}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1817-1828}, Abstract = {Managers continually invest in new information technology (IT) but the question of organizational value still seems vague. One explanation is poor evaluation. What to evaluate is a far more complex process than might first appear. The aim of this study is to articulate factors and criteria that are important to consider when assessing the organizational value of IT investments. This interpretative case study is part of a Collaborative Practice Research project that took place 2005-2008 at three public organizations in Sweden. The findings show that it is time to take a step from a Business Case to a Value Case. The Value Case is pluralistic, formative and a formalized approach that includes factors and criteria from prior research that have been further discussed and analyzed by the respondents. The Value Case put management's attention to effectiveness and efficiency, not only from an economic view, from a formative and pluralistic view that will give increased understanding for the organizational effects and value of the IT investments. Further the findings show that an IT evaluation approach should be designed from the organizational context it should be used. The implications for management and for IS research will be further discussed in the paper.}, Year = {2009} } @inproceedings{ Author = {Frisk, Jane and Ljungberg, Jan}, Title = {The (missing?) value of IT in public organizations - The case of the Swedish rescue services}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2773-2784}, Abstract = {To actually gain organizational value from investments in Information technology (IT) is a widely known problem that many businesses today struggle with. This paper presents an interpretative case study of three public fire rescue service organizations in Sweden. The aim of the study is to investigate what problematic issues that could be raised in achieving organizational value of IT in public organizations. The study indicates that the absence of strategies and IT evaluation methods create fragmented, uncoordinated IT-investment activities, which in turn creates a frustration at all levels of the organization. The public sector invests heavy in IT, seemingly with poor management control. The consequences will be misuse of resources and unnecessary high IT costs. We argue that the use of formal evaluation methods would help the situation, but that economic methods are not enough as the sole solution. A combination of the economic and the Interpretative IT Evaluation approach seems more promising in order to capture both efficiency and effectiveness aspects.}, Year = {2009} } @inproceedings{ Author = {Fritscher, M. and Kump, O.}, Title = {Security and Productivity Improvements - Sufficient for the Success of Secure Electronic Transaction?}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {909-916}, Year = {2000} } @inproceedings{ Author = {Fu, Sabrina S. S. and Lee, Matthew K. O.}, Title = {IT-Based Knowledge Sharing and Organizational Trust: The Development and Initial Test of a Comprehensive Model}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {817-829}, Year = {2005} } @inproceedings{ Author = {Fuchs, Ludwig and Pernul, Günther}, Title = {Prorole: A Process-Oriented Lifecycle Model for Role Systems Leveraging Identity Management and Guiding Role Projects}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1322-1333}, Abstract = {The complexity of modern organisations' IT-Landscapes has grown dramatically over the last decades. As a result, user handling and controlling access to resources have reached a degree of complexity where no single administrator can give satisfactory evidence about which users have access to certain information and who has granted those permissions to them. Compliance issues put even more pressure on the responsible managers. In-house Identity Management (IdM) has undoubtedly cashed in on that development as companies are forced to launch projects to regain control over what their users are doing within the IT- Systems. Identity Management itself, however, is only the starting point for getting compliant. The introduction of roles leverages IdM to the next level by simplifying the connections between users and resources and strengthening the overall security level. Therefore many companies initiate role projects in order to reorganise their access structures. Lacking experience and know-how, they are looking for a generic approach structuring the tasks within role projects. This paper presents proROLE, to our knowledge the first comprehensive process- oriented lifecycle model for role systems. It helps companies understand the issues surrounding roles and the steps they have to take in order to create and maintain a working role system.}, Year = {2008} } @inproceedings{ Author = {Fugini, Mariagrazia and Mezzanzanica, Mario}, Title = {Development of a security methodology for cooperative information systems: the cooPSIS project}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {687-693}, Year = {2003} } @inproceedings{ Author = {Fulford, H. and Bowers, D.}, Title = {From Data Capture to Code Generation: Tools for Entity Modelling}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {236-243}, Year = {2000} } @inproceedings{ Author = {Fung Chi, Yeung and Fang, Yulin and Wang Huai, Qing}, Title = {Teaching case: Leading the change - ERP implementation at Keda}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {931-942}, Abstract = {While Enterprise Resource Planning (ERP) system demand in China has been steadily increasing, many of such implementation projects failed. Keda Industrial Co. Ltd (600986: Shanghai Stock Exchange), a manufacturer of large scale machinery in China, however, was one of the few that successfully deployed its ERP solution in 2005. In this case study, we document the ERP initiative of Keda from its conception to its deployment, study the factors that contributed to its success, and summarize Keda's practices that substantiated the identified success factors.}, Year = {2009} } @inproceedings{ Fux.Mathieu.ea2007-CooperativeCustomerRelationship, Author = {Fux, Michael and Mathieu, Daniel and Myrach, Thomas}, Title = {Cooperative Customer Relationship Management (CRM) in Alpine Tourist Destinations}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2307-2318}, Note = {Presented in track Tourism, Culture and IS, session Information Systems Adoption issues in the tourism industry, on Sat, 9. Jun from 11:30-12:00}, Abstract = {A major enabler for collaboration in customer-oriented processes is internet technology; in this case a corporate CRM infrastructure for tourist destinations. Besides this crucial technological driver, the need for an increased customer-orientation in marketing activities through the utilization of knowledge about customers forces a change in marketing communications. This adaptation is required in a context of increased competition among tourist destinations and augmented problems of small- and medium tourism enterprises (SMTE) in handling customer-oriented processes in an electronic environment. By implementing a collaborative CRM initiative, a lacking motivation to cooperate of SMTE and technical interoperability of existing information systems, have to be considered as impedimental factors. Cooperation in CRM between the tourist organization and service providers requires coordination on strategy, process and system level. In the current model of collaboration in marketing campaigns, the service providers and the DMO determine a common understanding about the strategic objectives and their roles in the destination network. From a process perspective, it is defined how the involved actors are planning, executing and analysing marketing campaigns. These processes are supported by an inter-organizational CRM infrastructure, consisting of analytical, operational and collaborative system components.}, Keywords = {ECIS, ECIS2007, research paper,Tourism, Culture and IS}, Year = {2007} } @inproceedings{ Author = {Gable, Guy and Rai, Arun}, Title = {Reconceptualising the information system as a service}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {859-870}, Abstract = {The study will cross-fertilise Information Systems (IS) and Services Marketing ideas through reconceptualising the information system as a service (ISaaS). The study addresses known limitations of arguably the two most significant dependent variables in these disciplines - Information System Success or IS-Impact, and Service Quality. Planned efforts to synthesise analogous conceptions across these disciplines, are expected to force a deeper theoretical understanding of the broad notions of success, quality, value and satisfaction and their interrelations. The aims of this research are to: (1) yield a conceptually superior and more extensively validated IS success measurement model, and (2) develop and operationalise a more rigorously validated Service Quality measurement model, while extending the 'service' notion to ‘operational computer-based information systems in organisations’. In the development of the new models the study will address contemporary validation issues.}, Year = {2009} } @inproceedings{ Author = {Gable, Guy G. and Markus, M. Lynne and Lee, Kenny K. F. and Shanks, Graeme and Vessey, Iris}, Title = {Panel: ERP is Dead (or is it?) Long Live E-business!: An Exploration of the Future of ERP and its Relationship with E-Business}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {380-384}, Year = {2001} } @inproceedings{ Author = {Gable, Guy G. and Timbrell, Greg and Sauer, Chris and Chan, Taizan}, Title = {An Examination Of Barriers To Benefits-realisation From Enterprise Systems In The Public Service}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {342-350}, Year = {2002} } @inproceedings{ Author = {Gal, Uri and Yoo, Youngjin and Boland, Richard Jr.}, Title = {The Dynamics of Boundary Objects, Social Infrastructures and Social Identities}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {804-816}, Year = {2005} } @inproceedings{ Author = {Galal, Hossam and Nolan, Richard L.}, Title = {Information Technology, Organisational Structure and Economic Performance}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1061-1066}, Year = {1996} } @inproceedings{ Author = {Gallagher, Kevin and Hosack, Bryan}, Title = {The role of strategy in the evolution and innovation of information systems: A simulation experiment}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2936-2947}, Abstract = {Information Systems (IS) have come to play a larger role in how organizations function, including consideration in strategic planning. Responding to competitive change or enacting a new strategy often requires modifying or enhancing an organization's IS. In this paper, the authors develop a process model of evolutionary change to address the role that IS plays in organizational strategy. The model is based in part on Miles’ strategic typology of Defenders, Prospectors and Analyzers. The model examines how strategic approaches influence attention to environmental change, investments in IS capabilities, and evolution of information systems. The behavior observed in the simulations corresponds with the theoretical hypothesis developed from the model. The conservative defender organization experienced few discontinuous changes in the simulated 20 years. The innovative prospector organization exhibited extensive change, while the balanced approach of the analyzer organization fell between the two extremes. This study has taken steps to create simulations that approximate the behaviors predicted by a theoretical process model. The success of the simulation modeling in this study builds a foundation for future research.}, Year = {2009} } @inproceedings{ Author = {Gallagher, Seamus and Webb, Brian}, Title = {Competing Paradigms in Multimedia Systems Development: Who Shall Be the Aristocracy?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1113-1120}, Year = {1997} } @inproceedings{ Author = {Galletta, Dennis F. and Rodriguez Abitia, Guillermo and Urquhart, Cathy and Currie, Wendy L.}, Title = {Panel: Encircling the Globe: How can an Association of Information Systems Academics be Truly International?}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1518-1520}, Abstract = {AIS was created in 1994 to be an international association right from the start. By the time AIS was formed, the field had already created an international community thanks to many years of ICIS conferences. Today AIS boasts nearly 4,000 members from 81 countries, rotates presidents each year among three world regions, includes two representatives from each region, and sponsors 18 country chapters and 29 SIGs. AISWorld, a global resource offered by AIS, has twenty- or language-specific pages. Of its six affiliated organizations, four are based in other countries and one is international. This evidence provides strong evidence that AIS is truly an international community. However, as much as the international group that forms AIS Council tries hard to remind the community that it is not a North American association, it suffers from lower membership and involvement from outside the Americas than it hopes. The number of}, Year = {2008} } @inproceedings{ Author = {Galliers, Robert D. and Baskerville, Richard and Lyytinen, Kalle and Urquhart, Cathy and Fitzgerald, Brian}, Title = {Panel: Cricket or Baseball?}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1526-1529}, Abstract = {In a recent EJIS opinion piece – “Why the old world cannot publish” – four respected IS academics opined why it is that “the European publication record is disappointing” (Lyytinen, et al., 2007). They “propose several constructive reasons” for this state of affairs. These include: a “lack of appreciation” of journal articles, “weak publishing cultures”, and “inadequate PhD preparation”, amongst others. The authors were deliberately controversial in raising these issues, and so is this forum, which will take the form of a debate. The aim is to build on the ECIS panel of last year, from which the EJIS opinion piece emerged, with a view to adding new insights into what Galliers & Meadows (2003) called a “discipline divided”. The intention is not to privilege one tradition above another, but to point out their distinctive characteristics, and to argue for diversity in IS research.}, Year = {2008} } @inproceedings{ Author = {Galliers, Robert D. and Newell, Sue}, Title = {Back to the Future: From Knowledge Management to Data Management}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {609-615}, Year = {2001} } @inproceedings{ Author = {Galliers, Robert D. and Whitley, Edgar A.}, Title = {An Anatomy of European Information Systems Research ECIS 1993-ECIS 2002 : Some Initial Findings}, BookTitle = {10th European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {3-18}, Year = {2002} } @inproceedings{ Author = {Gannon, Brian and Wilson, David}, Title = {The emergence of a new form of IS offshore enterprise - The modern heterarchy}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {194-205}, Abstract = {This paper describes how IS offshoring organisations are changing in response to increased globalisation of the practice of software development. It posits the emergence of a new form of multi-national enterprise (MNE), described in this paper as a 'modern heterarchy', from the construct of the heterarchy originally developed by Gunnar Hedlund in 1986. The paper draws on theoretical antecedents in the discipline of international business studies, and is supported by empirical data gathered from two extended case studies of offshore IS projects. The research uses grounded theory techniques for the collection and analysis of data, and has particular value for IS practitioners in offshore IS MNEs.}, Year = {2009} } @inproceedings{ Gannon.Wilson2007-ISOffshoringProposed, Author = {Gannon, Brian and Wilson, David W.}, Title = {IS Offshoring: A Proposed Maturity Model of Offshore IS Suppliers}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {950-960}, Note = {Presented in track IS Development, session Global Development, on Sat, 9. Jun from 09:00-09:30}, Abstract = {This paper provides a new perspective on the maturing landscape of IS offshoring. It investigates the providers of offshore services, and proposes a maturity model that is analogous to various customer-oriented maturity models found in the literature and in trade journals. Maturity and stage development models are also employed to provide a developmental perspective on the emerging offshore-enabled IT organisation. The research will help suppliers of offshore services in understanding the particular conditions in which it is appropriate to consider new business models, and will provide consumers of offshore outsourcing with a framework for categorising suppliers of IS services. From a research perspective, there is a need to understand emerging development models, and to place them in the context of the maturity curve for distributed software development.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Gannon, Brian and Wilson, David W.}, Title = {Assessing the Impacts of IS Offshoring: Preliminary Conclusions Questioning the Validity of Cultural Consideration}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {386-397}, Abstract = {This paper defines an analytical framework with which to research the impact of IS offshoring on its various stakeholders and applies this to two significant case studies of offshoring in the financial services industry. It presents conclusions on one particular segment of the research programme, namely the extent to which IS offshoring drives cultural change for IS practitioners in offshore locations. It concludes that the resultant impact is notable, but not different in any significant way to that experienced by any IS practitioner who works overseas. Further, the cultural differences between onshore and offshore practitioners tend to diminish quickly as individuals adapt to new cultural environments.}, Year = {2008} } @inproceedings{ Author = {Ganzaroli, A.}, Title = {Glocalizing Trust: The Role of IT in a De-Coupling Industrial District}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {545-553}, Year = {2000} } @inproceedings{ Author = {Gao, Ping}, Title = {Standardization in developing countries: an actor-network perspective}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {147-156}, Note = {43_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Garc¡a-barriocanal, Elena and Sicilia, Miguel-angel and Palomar, David}, Title = {A Graphical Humor Ontology for Contemporary Cultural Heritage Access}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {736-746}, Year = {2005} } @inproceedings{ Author = {Garcia, A. C. B. and Maciel, P. M. and Martins, M. A. C.}, Title = {An Active Environment to Assist Individual and Group Decision-Making Processes}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {259-265}, Year = {2000} } @inproceedings{ Author = {Gardner, Lesley A. and Patel, Nandish V.}, Title = {Tailorable Modeller: Establishing Tailorable Information Systems Requirements Through Active User Designs in Hypermedia}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {297-312}, Year = {1996} } @inproceedings{ Author = {Gardner, Lesley A. and Paul, Ray J. and Patel, Nandish V.}, Title = {Moving beyond the fixed point theorem with tailorable IS}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {183-192}, Year = {1995} } @inproceedings{ Author = {Gäre, Klas E. and Åbom, Carita and Melin, Ulf}, Title = {Formative Infrastructure for ICT-Adoption in SME's - A Case Study of Conditions for Progress}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1082-1093}, Abstract = {The focus in this paper is conditions for ICT use in SME's expressed as formative infrastruc-ture. Questions concern needs for infrastructure among SME's, actors roles, and concepts constituting a formative infrastructure for ICT-adoption and use. Few ? if any ? studies, take the perspective of SME's needs for infrastructure concerning use of ICT. A formative ICT in-frastructure is constituted by the identified needs among SME's, and it contains three parts; (1) sensemaking, (2) sensegiving, and (3) service infrastructures. In SME's there is less of in-frastructure and less of overhead services and these are to be found outside the SME. The adoption processes in SME's differ from the ones in larger enterprises. ICT adoption is the process where the formative infrastructure is maintained as well as changed by actors enact-ing this context. SME's rely more on external relations in a public infrastructure. In dividing ICT infrastructure into two major areas ? hard and formative infrastructure, the results indi-cates that, both are important, but formative ICT infrastructure in SME's is a less known and a less elaborated concept. When analyzing the need for formative ICT infrastructure, three types, emerge ? sensemaking infrastructure, sensegiving infrastructure, and service infrastruc- ture, as three cornerstones of a formative ICT-infrastructure.}, Year = {2008} } @inproceedings{ Author = {Gareis, Karsten and Korte, Werner B.}, Title = {ICTs and the Adaptability of Work Arrangements in the EU}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1101-1112}, Year = {2002} } @inproceedings{ Author = {Gattiker, Urs E. and Perlusz, Stefano and Bohmann, Kristoffer and Seiferheld, Inger and Ulhøi, John P.}, Title = {How Corporate Clients and Consumers Surf the Internet: A Review and Future Directions for Research}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {212-234}, Year = {1999} } @inproceedings{ Author = {Gauthier, Hélène and Caro, Denis H. G.}, Title = {Strategic Planning of Information Systems: A Case Study in the Government of Canada}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1506-1517}, Year = {1997} } @inproceedings{ Author = {Ge, Hong and Teo, Hock-Hai and Lee, Tom Sang-Yong}, Title = {Additional Listing Options On eBAY : Are They Worth The Money}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {759-767}, Year = {2002} } @inproceedings{ Author = {Gebauer, Judith}, Title = {Virtual Organizations from an Economic Perspective}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {91-104}, Year = {1996} } @inproceedings{ Author = {Gebauer, Judith and Lee, Fei}, Title = {Towards an "Optimal" Level of Information System Flexibility - A Conceptual Model}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {373-380}, Year = {2005} } @inproceedings{ Author = {Gehlert, Andreas and Esswein, Werner}, Title = {Toward more rigor in ontological analyses}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {984-994}, Note = {254_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Gellings, Cornelia and Wüllenweber, Kim}, Title = {Successfully implementing it outsourcing strategy in German banks: the role of contract design and risk analysis}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1284-1291}, Note = {345_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Gellrich, Tom and Gewald, Heiko}, Title = {Sourcing, Risk and the Financial Market}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {700-711}, Year = {2005} } @inproceedings{ Author = {Gemmo, Vanessa and Bissola, Rita and Carignani, Andrea}, Title = {Defining prerequisites for banking web site design: the wow! approach}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {694-707}, Year = {2003} } @inproceedings{ Author = {Gemmo, Vanessa and Federico, Rajola and Alessia, Santuccio}, Title = {Technology and Organizational Settings in Knowledge Networks: An Empirical Research in the Banking Industry}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1709-1721}, Year = {2005} } @inproceedings{ Author = {Gengatharen, Denise and Standing, Craig}, Title = {Regional e-marketplaces: towards a unified theoretical framework for assessing facilitators and inhibitors of success}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {553-565}, Year = {2004} } @inproceedings{ Author = {George, J. F.}, Title = {The Effects of Internet Experience and Attitudes Toward Privacy and Security on Internet Purchasing}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1053-1058}, Year = {2000} } @inproceedings{ Author = {George, Joey F.}, Title = {Researching life in e-society with diary studies}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1182-1193}, Note = {322_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Georgopoulos, N. and Efthymoglou, Pr}, Title = {An analysis of Greek managers opinions concerning the position of information systems in competitive strategies}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {442-454}, Year = {1993} } @inproceedings{ Author = {Gericke, Anke}, Title = {Problem solving patterns in design science research - Learning from engineering}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {74-85}, Abstract = {Within information systems the design science research (DSR) paradigm aims at the development of useful artifacts, e.g. models or methods, with which relevant IS problems can be solved. In analogy to the engineering discipline construction processes have been proposed for DSR. Although different phases of such construction processes are explicated in several articles, contributions are missing that propose patterns/principles that support the constructor during the different phases of the construction process. Vaishnavi and Kuechler (2007) address this issue by proposing DSR patterns. Their contribution is a substantial one; however, it does not include comparable pattern approaches from the engineering discipline for the foundation of the proposed patterns. Bearing in mind that DSR has its roots in engineering, it is important to analyze so called problem solving patterns from engineering and to compare them to the DSR patterns. Using this as a basis, it is our research goal to examine whether it is possible to expand the existing DSR patterns to include patterns from engineering. As a result, 14 additional DSR patterns are proposed which originate from engineering, have not been discussed so far, but promise to be useful for DSR in information systems.}, Year = {2009} } @inproceedings{ Author = {Gevers, Marie D'Udekem and Lelet-Maris, Claire}, Title = {The Non-Profit Applications of The Information Highways: Comparison of US and}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {463-470}, Year = {1996} } @inproceedings{ Author = {Gfrörer, S. G. and Raupp, M. and Schober, F.}, Title = {Restructuring the German Outpatient Health Care System: An Economic and IT Perspective}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1261-1268}, Year = {2000} } @inproceedings{ Author = {Gharavi, Hosein and Love, Peter and Jackson, Paul}, Title = {The interplay between structural rigidity and uptake of innovation-a critical examination of infusion of innovation in the stockbroking sector}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {210-222}, Note = {61_Paper.pdf}, Year = {2006} } @inproceedings{ Gharavi.Mady.ea2007-CriticalRealistPerspective, Author = {Gharavi, Hosein and Mady, Tarek and Dwivedi, Yogesh Kumar}, Title = {A Critical Realist Perspective on the Adoption of Internet Technologies in the Travel Sector}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2295-2306}, Note = {Presented in track Tourism, Culture and IS, session Information Systems Adoption issues in the tourism industry, on Sat, 9. Jun from 11:00-11:30}, Abstract = {The paper adopts a critical realist perspective in examining Australian travel agents uptake of Internet-based technologies and associated managerial changes. The research was prompted by the observation that the advent of the Web did not seem to provide the expected proliferation of new travel agency intermediaries given that the Web had promised a new frontier with new intermediaries and radical change within the sector. A series of qualitative interviews were carried out to explore the strategic decisions the travel agents made with regard to the advent of the Internet. This research made clear the overwhelming regulatory procedures that influence the composition (incumbent agents and new entrants) of the sector. Using the philosophy of critical realism as an underlabourer the research findings document how changes experienced by a firm in the travel sector have been influenced by forces far beyond the immediate control of the individual travel agents appropriation of available resources and investment opportunities.}, Keywords = {ECIS, ECIS2007, research paper,Tourism, Culture and IS}, Year = {2007} } @inproceedings{ Author = {Gharavi, Hosein and Ogle, Alfred and Dwivedi, Yogesh Kumar}, Title = {Infusion of the Internet and Indigenous Tourism: An Australian Framework}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {80-91}, Year = {2005} } @inproceedings{ Author = {Ghezzi, Antonio}, Title = {Emerging business models and strategies for mobile middleware technology providers: A reference framework}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1915-1926}, Abstract = {As Mobile Network Operators are turning their attention to value added services, the need for innovative technology platforms designed for mobile digital contents management becomes evident. Such phenomenon is enhancing the strategic relevance of the "Mobile Middleware Technology Providers"(MMTPs) within the Mobile Content Value Network.The purpose of this paper is to explore which are the most critical choices to be made at a business model design level for a MMTP, to understand how these parameters are interrelated and can be combined to give rise to differential business models, and finally to delineate what are the most significant underlying “strategic patterns” driving the first steps of MMTPs activity within the Mobile Content competitive arena. The research relies on the adoption of a multiple case studies methodology: through 72 semi-structured interviews, 24 MMTPs were analyzed.The research findings show that some key business model parameters identified by the existing literature can be applied to MMTPs' business model design process, while others were missing or not made explicit. Moreover, three noteworthy business models currently adopted by MMTPs - “Pure Play”, “Full Asset” and “Platform & Content Management” business models – were identified, associated respectively to three underlying strategic patterns – “stay on core”, “grow, wait and see” and “aggressive downstream”.}, Year = {2009} } @inproceedings{ Author = {Gholami, Roghieh and Lee, Tom Sang-Yong and Heshmati, Almas}, Title = {The causal relationship between information and communication technology (ICT) and foreign direct investment (FDI)}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {708-729}, Year = {2003} } @inproceedings{ Author = {Gibson, M. D. and Saeedi, M. H.}, Title = {A knowledge based approach to requirements engineering}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {277-292}, Year = {1995} } @inproceedings{ Author = {Giesen, Erik and Ketter, Wolfgang and Zuidwijk, Rob}, Title = {An agent-based approach to improving resource allocation in the Dutch youth health care sector}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2468-2479}, Abstract = {We show how agent-based simulation is used for analyzing different queuing strategies in the youth health care sector. The simulation model represents an authentic business case and is parameterized with actual market data. We discuss the differences between four queuing strategies which are based on push/pull allocation and centralized/decentralized queuing strategies. The model incorporates, among others, a withdrawal and return mechanism, a non-stationary Poisson arrival process, and a preference algorithm to include a care provider's case preference. The investigated system accommodates extensive waiting lines which are currently solely judged on their length. We have identified that performance measurement in youth health care should not be focused on queue lengths alone, but should include a case difficulty parameter as well. The simulation results, together with contextual data obtained from stakeholder interviews, indicate that a push strategy with a centralized queue suites the sector best. Most related research in health care focuses on queuing theory which fails to address the complexity of the case. Our simulation approach incorporates additional complexities of the case at hand which turn out to be relevant for the queuing strategy decision. We validate the model and strategies by comparison with real market data and field expert discussions.}, Year = {2009} } @inproceedings{ Author = {Gillard, Hazel}, Title = {At What Price Inclusion? Some Pedagogic Implications of the Digital Divide}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {566-576}, Year = {2004} } @inproceedings{ Author = {Gille, Daniel and Strueker, Jens}, Title = {Into the Unknown: Measuring the Business Performance of RFID Applications}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2544-2555}, Abstract = {Given the unquestionable importance of performance measurement on the one hand and the promise of large-scale economic gains through the application of RFID technology in business processes on the other, a crucial question arises: To what extent do RFID users measure the economic performance of their applications and how is the success of RFID applications affected by performance measurement? This contribution presents the first empirical evaluation of RFID performance measurement behaviour as far as we know, conducted among 146 German companies. Following an extensive review of performance measurement methods in the RFID field, a categorisation with respect to criteria such as financial and comprehensive measurement is presented. Subsequently, the empirical analysis reveals that partial measurement methods, covering isolated aspects of RFID investments, exhibit the highest usage frequency. Furhermore, we find that RFID users tend to apply several methods in various combinations, depending on factors such as firm size and duration of application. Accordingly, four different types of RFID performance measurement users are derived. Finally, a connection is established between performance measurement and business success of RFID applications: Hence, usage frequency of particular measurement methods is significantly connected to the improvement of target variables such as lead time and labour costs.}, Year = {2008} } @inproceedings{ Author = {Gimpel, Gregory}, Title = {Decision models and the adoption of wireless technology}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {568-580}, Abstract = {Many nations boast high broadband internet penetration. In many of markets, consumers can choose among competing technologies to connect to the internet. Much research in the IT diffusion domain has been useful for examining the adoption of individual technologies. This paper explores technology adoption in an environment in which different technologies fill a similar need by focusing on wireless internet access. This paper uses a series of focus group interviews to analyze the use of cognitive referencing in the form of reference prices, situational (status quo) framing, and mental accounting as potential determinants of technology adoption. The findings of this study suggest that adoption decisions are reference-dependent and that researchers should consider users' referents when studying adoption in the wireless broadband market.}, Year = {2009} } @inproceedings{ Author = {Giordano, Gabriel Anthony and George, Joey F. and Marett, Kent and Keane, Bryan}, Title = {Detecting Deception in Computer-Mediated Interviewing}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1826-1834}, Abstract = {Deception in résumés and job applications is common, and being able to detect deceptive information early is worthwhile for many recruiters. Yet recent studies have revealed that people are not very good at detecting deception successfully, particularly when they are communicating using computer-based communication, with which more and more interviews are being conducted. However, in many computer-mediated settings, communication records are created, and so additional people are able to review the communication that took place. We conducted an experiment to determine how successful individuals can be at detecting deception in résumés when they are reviewing recorded interviews. We varied communication mode for the recorded interview, comparing text transcripts to audio recordings, and we varied warnings about the presence of deception, which manipulated the level of suspicion in subjects. We found that reviewers were more accurate at detecting deceptive information then were participant interviewers in past studies, and we found that a warning about deception's presence improved reviewers' detection accuracy, compared to lack of warnings, and that it did not have any effect on reviewers' number of false alarms. We did not find differences in reviewers' deception detection success or number of false alarms between text and audio media.}, Year = {2008} } @inproceedings{ Author = {Giribone, Vincent and Francois, Philippe and Aznavour, Jean-Pierre}, Title = {Toward an Integrated Information System for Supporting Operation and Maintenance Management of Building}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {527-538}, Year = {1996} } @inproceedings{ Author = {Glassey, Olivier}, Title = {Model and architecture for a virtual one stop public administration}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {969-976}, Year = {2001} } @inproceedings{ Author = {Glykas, M. and Litinas, N.}, Title = {From rapid growth to maturity: The need for holistic methodologies in BPR}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {525-546}, Year = {1995} } @inproceedings{ Author = {Goebel, Christoph and Tribowski, Christoph}, Title = {EPCIS-based Decision Support for Assembly Networks}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2532-2543}, Abstract = {The coordination of assembly networks still represents a major challenge in today's business environment. We present a RFID-based inter-organizational system architecture which provides the technological basis for appropriate decision support. While mapping requirements in terms of information storage and exchange to technical system features, we consistently refer to current EPCglobal specifications. In contrast to the pull-based architecture proposed by EPCglobal, which is designed to retrieve and process historical data with a long lifetime, our system architecture follows a push approach. It allows for the propagation of relevant decision support information on past as well as future suppy chain events with short validity. The EPCglobal event data specification is extended to include the required context information. A common protocol layer which interconnects supply chain stages is described in detail. The use of the protocol layer in connection with standardized formats for event and context data supports the interoperability of information systems used in different organizations and facilitates the integration of event-based applications into enterprise architectures.}, Year = {2008} } @inproceedings{ Author = {Goebel, Christoph and Tribowski, Christoph and Günther, Oliver}, Title = {Adoption of cross-company RFID: An empirical analysis of perceived influence factors}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1867-1878}, Abstract = {Although the use of RFID in the supply chain still lags behind expectations, its appeal to practitioners and researchers remains unabated. Apart from technical challenges, the profitability of an RFID deployment is a major concern for potential customers. A promising way to increase an RFID solution's profitability is to use RFID transponders in several companies along the supply chain and share the cost and implementation effort. This paper represents a first attempt to identify the factors affecting the perceived likelihood that cross-company RFID is adopted. Our empirical results indicate that profitability is a key influence factor in this context. Related important factors are the uncertainty of costs and returns and the possible imbalance of costs and returns among the supply chain participants. The influence of organizational factors, such as power, leadership and experience, is negligible in comparison.}, Year = {2009} } @inproceedings{ Author = {Goersch, Daniel}, Title = {Multi-channel Integration And Its Implications For Retail Web Sites}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {748-758}, Year = {2002} } @inproceedings{ Author = {Gogan, Janis and Baxter, Ryan and Garfield, Monica}, Title = {The "fear factor" in critical care tele-pediatrics}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {218-229}, Abstract = {How do emotions affect telemedicine adoption and usage for critical-care episodes? We report on early findings from a grounded theory approach in a multiple-case study of critical care tele-pediatrics (research in progress). Thus far our findings suggest that specialists believe that generalist clinicians at remote "spoke" hospitals are anxious and fearful when performing in a high stress crisis situation involving an acutely ill or gravely injured child, leading to tunneling of attention (overlooking important clinical details). The specialists at tertiary care “hub” hospitals feel they are able to keep an emotional distance from the situation and they also report feeling less anxious because they have had extensive training for these acute care situations. Both emotional distance and higher skill level seem to help the specialists to take in more clinically-relevant information and use this to guide the generalists. The generalists' fear of negative evaluation by the specialists, or embarrassment in front of other clinicians, may have some impact on their decision to use tele-pediatrics, but does not seem to be a salient concern during critical care episodes. These findings suggest that emotions do play a role in telemedicine use and possibly also in other forms of technology-mediated inter-organizational collaboration.}, Year = {2009} } @inproceedings{ Author = {Golden, William and O'Flaherty, Ciaran}, Title = {Information Technology Investment Appraisal in Irish Organisations}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {283-296}, Year = {1996} } @inproceedings{ Author = {Golden, William and Powell, Philip}, Title = {The Effects of Inter-Organisational Information Systems on Flexibility}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1133-1142}, Year = {1996} } @inproceedings{ Author = {Golden, William and Powell, Philip}, Title = {Inter-organisational Information Systems and the Gains From Organisational Flexibility}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {266-280}, Year = {1997} } @inproceedings{ Author = {Golding, Paul and Donaldson, Opal Alphine and Tennant, Vanesa Monique and Black, Karlene}, Title = {An Analysis of Factors Affecting the Adoption of ICT By MSMEs in Rural and Urban Jamaica}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1286-1297}, Abstract = {Researchers argue that small and medium sized enterprises (SMEs) play a pivotal role in national and regional economies. These companies play a major part in sustaining domestic and regional economic growth and are important agents for alleviating poverty in developing countries. It has been suggested that the use of Information Communication Technologies (ICT) increases richness, reach and the ability of local SMEs to participate in the digital economy. However the concept of the internal digital divide suggests that the pattern of ICT diffusion vary between urban and rural area with rural areas adopting ICT at a slower rate. This research-in-progress will compare the adoption patterns of Micro Small and Medium Enterprises (MSMEs) in two regions: urban and rural Jamaica. Five hundred MSME will be sampled and Rogers Innovation Diffusion Theory will be used as the base theory for the study. The results of the research will have the potential to assist the Jamaican government in implementing programs and policies to increase the adoption and diffusion of ICT in rural areas. The results of the study will also be used to create ICT training programs for MSMEs in Jamaica.}, Year = {2008} } @inproceedings{ Author = {Goldkuhl, Göran}, Title = {Actability Theory Meets Affordance Theory: Clarifying HCI in IT Usage Situations}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {790-801}, Abstract = {This paper investigates an approach to human-computer interaction ? actability theory ? that emphasises human-via-computer-to-human interaction. This social action approach to HCI is confronted with affordance theory by Gibson; an ecological theory of perception. The notion of affordance is compared and related to actability. Different IT usage situations described in actability theory are critically examined. A re- conceptualisation of these situations is made and this refined conceptualisation is used to classify different usage situations of a municipal case coordination system as a small empirical illustration and test. In the last part of the paper, the definition of an actable IT system is revised. The IT affordances of different IT usage situations are clarified.}, Year = {2008} } @inproceedings{ Author = {Goldkuhl, Göran}, Title = {Practical Inquiry as Action Research and Beyond}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {267-278}, Abstract = {Action research is now a well established research approach within information systems. Action research is defined as having dual purposes; contributing to changes in a local practice and to the scientific body of knowledge. It is often seen as way to ensure practical relevance in the research. However, in the definitions of action research nothing is explicitly said about the need to develop general knowledge of practical relevance and usefulness. As an alternative and a complement to action research, another research approach is elaborated: practical inquiry. This approach relies on pragmatic philosophy. Practical inquiry shares many similarities with action research, but there are some important differences. The purpose of a practical inquiry is, through empirical study on practical matters in local practices, to contribute to general practical knowledge. This practical knowledge will be part of the scientific body of knowledge and it aims to be useful for practical affairs. In many situations, practical inquiry will also include intervention, of varying degrees, into the studied local practices. The general practical knowledge is often formulated as practical theories. Purposes and constituents of practical theories are described. An illustration of a combined practical inquiry and action research study is described in the paper.}, Year = {2008} } @inproceedings{ Author = {Goldkuhl, Göran and Lind, Mikael}, Title = {Developing e-interaction - a framework for business capabilities and exchanges}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {577-589}, Year = {2004} } @inproceedings{ Author = {Goldkuhl, Göran and Persson, Anders}, Title = {From e-ladder to e-diamond – re--conceptualising models for public e-services}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {584-595}, Note = {147_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Gomber, Peter and Schmidt, Claudia and Weinhardt, Christof}, Title = {Efficiency and Incentives in Mas Co-ordination}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1040-1052}, Year = {1997} } @inproceedings{ Author = {Gomes, Josi A. Cordeiro and Goossens, Manmix and Vandijck, Eddy}, Title = {Towards a Design of True Adaptive, Integrated and Distributed Corporate Information Systems}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {699-710}, Year = {1996} } @inproceedings{ Author = {Gonzalez, Reyes Gasco Jose L. and Llopis, Juan}, Title = {A study of information systems outsourcing risks}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {590-601}, Year = {2004} } @inproceedings{ Author = {Görsch, D. and Pedersen, Mogens Kühn}, Title = {E-Channel Competition: A Strategic Approach to Electronic Commerce}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1066-1073}, Year = {2000} } @inproceedings{ Author = {Goss, E. P. and Vozikis, G. S.}, Title = {Prediction of Insolvency of Life Insurers Through Neural Networks}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {850-857}, Year = {2000} } @inproceedings{ Author = {Gottschalk, Petter and Lederer, Albert L.}, Title = {A Review of Literature on the Implementation of Strategic Information Systems Plans}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {981-994}, Year = {1997} } @inproceedings{ Author = {Gottschalk, Petter and Taylor, Nolan}, Title = {Strategic Management of IS/IT Functions: The Role of the CIO in Norwegian Organisations}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {235-245}, Year = {1999} } @inproceedings{ Author = {Grace, Audrey and Finnegan, Pat and Butler, Tom}, Title = {Service Co-Creation with the Customer: the Role of Information Systems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1656-1667}, Abstract = {This research-in-progress paper investigates the role of Information Systems in delivering co-created services within the Financial Services Industry. These types of collaborative interactions where services are co-created between service providers and customers are under-researched, yet they are a growing phenomenon within professional services organisations. In particular, little is known about how IS can be used to facilitate co-creation interactions. The more that Information Systems are used to facilitate customer interactions, the less scope there is for individually tailoring or co- creating service offerings with customers in a manor traditionally associated with person-to-person customer relationship strategies. This is argued to be a major obstacle, as organisations increasingly seek to use technology in their interactions with customers. Using Activity Theory as an analytical lens to view extant research, the paper develops a conceptual model for service co-creation. This model will guide empirical research in several Financial Service organisations with the aim of improving extant understanding of service co-creation and, specifically, the role of IS in this process. The paper concludes with a brief report on research- in-progress and outlines initial findings from the study.}, Year = {2008} } @inproceedings{ Author = {Graeser, Valerie and Willcocks, Leslie}, Title = {IT projects and assessment: benefits funding at the California franchise tax board}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1514-1527}, Year = {1998} } @inproceedings{ Granat.Stanoevska-Slabeva2007-ImpactofMobile, Author = {Granat, Judith and Stanoevska-Slabeva, Katarina}, Title = {Impact of Mobile E-Mail in Corporate Environment}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {322-333}, Note = {Presented in track E-Work, session Impact of E-Work, on Thu, 7. Jun from 14:45- 15:15}, Abstract = {Mobile email is the extension of Internet email on mobile devices. It is a recent phenomenon, and has not been researched broadly yet. This paper provides a contribution to fill this gap and investigates the domestication of mobile email in Swiss companies. The research showed that mobile email is becoming an important tool, in particular for mobile workers. It enables an efficient use of short down times; it is used for communication, coordination, collaboration, and even for dealing with complex matters on the move. Due to an increased dynamism in communication, mobile email results in improved relationships with customers, co-workers and supervisors.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Green, Peter F. and Lamb, D. J.}, Title = {Effective Flexible Delivery in Higher Education: An Australian Case}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1341-1347}, Year = {2000} } @inproceedings{ Author = {Green, Peter F. and Rosemann, Michael}, Title = {Perceived Ontological Weaknesses Of Process Modeling Techniques : Further Evidence}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {312-321}, Year = {2002} } @inproceedings{ Author = {Green, Peter F. and Wand, Yair and Weber, Ron}, Title = {Panel: Ontological Analysis of Information Systems Analysis and Design (ISAD) Grammars - Experiences and Results to Date}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1539-1541}, Year = {1997} } @inproceedings{ Author = {Green, Richard and Brough, Mike}, Title = {Tim: A Prototype Tool for Integrating System Development Methods}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1095-1102}, Year = {1997} } @inproceedings{ Author = {Green, S. and Murphy, Ciaran}, Title = {Executive support systems - The need to go beyond a rationalist perspective}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {601-614}, Year = {1995} } @inproceedings{ Author = {Greenhill, Anita and Fletcher, Gordon}, Title = {Myth-making as social exchange: Organizing a web-based community}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1791-1802}, Note = {464_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Gregor, Shirley and Avison, David}, Title = {An exploration of the real or imagined consequences of information systems research for practice}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1780-1792}, Abstract = {In this paper we attempt to assess the impact of IS research on practice. It is important to show a positive impact, if we can, so that academia, prospective students and the outside world more generally sees that the IS discipline has made a positive and major impact on organizations, people and society. Our research fills a gap as there has been little or no work to date that systematically assesses the effective relevance of IS research to practice. We find that the use of bibliometric indicators to trace the flow of ideas from research published in our top journals to practitioner journals does not detect any strong link between IS research and practice. We suggest several alternative means of assessing effective, rather than imagined, relevance and also consider how more effective diffusion of our IS research might be encouraged.}, Year = {2009} } @inproceedings{ Author = {Gregor, Shirley and Johnston, Robert B.}, Title = {Developing an Understanding of Interorganizational Systems: Arguments for Multi- Level Analysis and Structuration Theory}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {575-582}, Year = {2000} } @inproceedings{ Author = {Gricar, Joze and Bracun, Franc and Jelovcan, Milan and Kozelj, Stanko and Petric, Darjan and Silic, Marin and Zerko, Ivan}, Title = {Panel: Challenges in Information Systems Development in a Country Preparing for European Union}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {85-88}, Year = {2001} } @inproceedings{ Author = {Griese, Joachim and Sääksjärvi, Markku and Buric, Pom and Ragaz, N. and Lamborghini, B.}, Title = {Panel: What are the impacts of the emerging European ICT-industry on research and education?}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1345}, Year = {1996} } @inproceedings{ Author = {Griffiths, Marie and Light, Ben}, Title = {User resistance strategies and the problems of blanket prescriptions: A case study of resistance successes}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2184-2193}, Note = {563_Paper.pdf}, Year = {2006} } @inproceedings{ Griffiths.Light2007-RiskyBusinessWhen, Author = {Griffiths, Marie and Light, Ben}, Title = {Risky Business: When a CRM Vendor Masqueraded as an ERP Specialist}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {913-924}, Note = {Presented in track IS Development, session IT Development Issues II, on Fri, 8. Jun from 16:50-17:20}, Abstract = {Taking a social shaping perspective we unpack the development trajectory of a packaged software product to show, contrary to mainstream accounts, design is not completely specified a-priori and that the process continues throughout implementation, and indeed use. We show how developers, in this case third party vendors, can continue to engage in shaping the packages during implementation and also how users contribute to the development effort. In particular, we illustrate how a customer relationship management package application targeted at a particular organisational function was adapted to make an enterprise wide system and the key role of the vendor in this effort. To do this we refer to a 3-year qualitative field study of an expanding UK based Consultancy Company undergoing extreme ICT related change. This empirical research is used to explore an often ignored phenomenon, that of the role of vendors in appropriating ICTs and the risks they bring. Through this, we highlight the plight and responsibilities of low-level organisational actors in this process in cognisance of the fact they usually have a minor role in ICT selection but become a major player in dealing with vendors at the implementation stage when the devil is truly in the detail. These risks relate to: vendor sales pitches of products as specifically related to their capabilities and the products they put forward; the calling upon of organisational resources by vendors; vendor knowledge of the application area; the actual social, technical and organisational capabilities of vendors to deliver a working product. We also point to the risks managers in vendor and consumer organisations create by placing their staff in difficult conditions within appropriation processes.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Grimsley, Mike and Meehan, Anthony}, Title = {Gaining the World and Losing the Soul? Trust Change in Electronic Government}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2269-2280}, Abstract = {We describe an empirical study of reported changes in citizens trust when an electronic government system supporting the allocation of public housing was introduced by a local government body in south east England. (Similar systems have been introduced in most local government districts of the UK.) We present an analysis of survey data (521 respondents) showing that users of the electronically-mediated service were much more likely to report a reduction in trust as a result of their experience whilst people who used a more traditional mode of service delivery were much more likely to report improved trust. Using multivariate modelling approaches, we identify those aspects of respondents' experiences which most influence the reported changes in trust, both positive and negative. We interpret these experiential factors in terms of clients' needs when they are frustrated in their ability to contribute to the co- production of a public service. We suggest that the origin of the problem with the ICT- mediated mode of engagement with the service may be rooted in the deployment of a model of co-production based upon e-commerce which was driven by central government targets and the related political agenda for service reform.}, Year = {2008} } @inproceedings{ Author = {Gripenberg, Pernilla}, Title = {Living With It : Uses And Interpretations Of Computers In The Home And Family Context}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1261-1272}, Year = {2002} } @inproceedings{ Author = {Grolik, Sven and Kalmring, Dirk and Lehner, Dietrich and Frigerio, Chiara}, Title = {Analysis of interrelations between business models and knowledge management strategies in consulting firms}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {730-739}, Year = {2003} } @inproceedings{ Gronau.Rohloff2007-ManagingChangeBusiness, Author = {Gronau, Norbert and Rohloff, Michael}, Title = {Managing Change: Business/ IT Alignment and Adaptability of Information Systems}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1741-1753}, Note = {Presented in track IS and Transformation, session Alignment, Process, and Technologies, on Fri, 8. Jun from 09:45-10:15}, Abstract = {The ability to adapt to frequent changes has emerged as a new paradigm for successful business operations. The paper outlines an approach for business/ IT alignment taking organizational transformation into account. A framework for enterprise architecture is introduced which links business - , application -, and infrastructure architecture. Key element of architecture design is to account for interdependencies among the building blocks of architecture. Blueprints give a comprehensive view on the building blocks and how the interact. The criteria and process how to analyse the adaptability of information systems are described. Based on the assessment principal strategies for information system deployment are pointed out. Finally the architecture development process and the main stakeholders and their respective usage of the design techniques are sketched. Keywords: business/ IT alignment, organizational change, adaptability of information systems, enterprise architecture, architecture management, blue prints, architecture development process, stakeholders.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Author = {Grøtnes, Endre}, Title = {Strategies for Influencing the Standardization Process: Examples from Within}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {850-861}, Abstract = {This paper presents some factors and explores the strategies utilized by companies for influencing the standardization process in mobile telecommunication. The paper is based on an in-depth case-study of the Open Mobile Alliance (OMA). In the paper I divide the companies into different types; Operators, Manufactures and application vendors and establish some common strategies used by the different type of actors. I find that the operators and the large manufacturers have a vertical approach where they try to influence every part of the value chain/domain they are part of. They would like to control everything from the core infrastructure to the services running on top of it and work together in many standardization organizations to uphold this control. The application vendors have a horizontal approach. The majority of application vendors have no hope of dominating the whole value chain they are a part of and rather opt for a part in many different value chains. Since their products are more adoptable they tend to be present in standardization within more domains/value chains. The operators are most influenced by time-to-market, the manufacturers by IPR and the application vendors by customer relationship. They are all concerned with alliance building.}, Year = {2008} } @inproceedings{ Author = {Gruhn, Volker and Köhler, Andr‚ and Klawes, Robert}, Title = {Mobile Process Landscaping by Example of Residential Trade and Industry}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1400-1409}, Year = {2005} } @inproceedings{ Author = {Grundspenkis, Janis}, Title = {Development Of A Shared Curriculum For Studies In Computer Science And Information Systems}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {272-281}, Year = {2002} } @inproceedings{ Author = {Grütter, R. and Steurer, J.}, Title = {Towards a Web-Based Medical Information Service for General Practice - The EVIMED Project}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1309-1314}, Year = {2000} } @inproceedings{ Author = {Gsell, Markus}, Title = {Assessing the Impact of Algorithmic Trading on Markets: A Simulation Approach}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {587-598}, Abstract = {Innovative automated execution strategies like Algorithmic Trading gain significant market share on electronic market venues worldwide, although their impact on market outcome has not been investigated in depth yet. In order to assess the impact of such concepts, e.g. effects on the price formation or the volatility of prices, a simulation environment is presented that provides stylized implementations of algorithmic trading behavior and allows for modeling latency. As simulations allow for reproducing exactly the same basic situation, an assessment of the impact of algorithmic trading models can be conducted by comparing different simulation runs including and excluding a trader constituting an algorithmic trading model in its trading behavior. By this means the impact of Algorithmic Trading on different characteristics of market outcome can be assessed. The results indicate that large volumes to execute by the algorithmic trader have an increasing impact on market prices. On the other hand, lower latency appears to lower market volatility.}, Year = {2008} } @inproceedings{ Author = {Gsell, Markus and Gomber, Peter}, Title = {Algorithmic trading engines versus human traders - Do they behave different in securities markets?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {98-109}, Abstract = {After exchanges and alternative trading venues have introduced electronic execution mechanisms worldwide, the focus of the securities trading industry shifted to the use of fully electronic trading engines by banks, brokers and their institutional customers. These Algorithmic Trading engines enable order submissions without human intervention based on quantitative models applying historical and real-time market data. Although there is a widespread discussion on the pros and cons of Algorithmic Trading and on its impact on market volatility and market quality, little is known on how algorithms actually place their orders in the market and whether and in which respect this differs form other order submissions. Based on a dataset that - for the first time – includes a specific flag to enable the identification of orders submitted by Algorithmic Trading engines, the paper investigates the extent of Algorithmic Trading activity and specifically their order placement strategies in comparison to human traders in the Xetra trading system. It is shown that Algorithmic Trading has become a relevant part of overall market activity and that Algorithmic Trading engines fundamentally differ from human traders in their order submission, modification and deletion behavior as they exploit real-time market data and latest market movements.}, Year = {2009} } @inproceedings{ Author = {Guah, Matthew W. and Currie, Wendy L.}, Title = {From asp to web services: identifying key performance areas and indicators for healthcare}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {602-615}, Year = {2004} } @inproceedings{ Guah.Currie2007-ManagingVendorContracts, Author = {Guah, Matthew W. and Currie, Wendy L.}, Title = {Managing Vendor Contracts in Public Sector I.T.: A Case Study on the UK National Health Service}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2147-2160}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session European experiences of e-service development, on Fri, 8. Jun from 16:50-17:20}, Abstract = {The National Programme for Information Technology is the largest civil IT programme worldwide at an estimated cost of 6.2 bn over a ten-year period. Launched in 2002, it provides an opportunity for the IT service industry to develop business models in the UK healthcare sector in which, historically, has seen low investment in IT services. Nearly four years onand under pressure from government and senior hospital managers to deliver working systemsthe relationship between public sector organisations and private sector firms is once again under increasing scrutiny. All the IT systems are late and over-budget with vendors either leaving the programme or re- negotiating their contracts with Connecting for Health, the government agency which runs the National Program. In this study, we investigate the role of IT vendors in fulfilling the aims and objectives in the context of market, business, managerial, and technical factors. Despite highly publicised large-scale IT outsourcing contracts, many IT vendors are unable to fulfil the rigid terms and conditions of their contracts. Our findings suggest the reasons are complex, but shortcomings in vendor capabilities, contractual terms and conditions, financial pressures and poor governance arrangements have led to slow progress and even resistance to National Programme.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Guah, Matthew W. and Davidson, Elizabeth and Barrett, Michael and Oborn, Eivor and Donahue, William}, Title = {Panel: Practising IS Research in Medical Practice: Opportunities and Dilemmas for Rigour and Relevance in Health IT Research}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1521-1525}, Abstract = {This panel will address a variety of related topics related to conducting health IT research, including but not limited to: Negotiating access to appropriate medical practice settings to conduct interesting and relevant HIT research; Aligning goals and expectations between medical practitioners and IS researchers about the product and process of research; Designing research projects that contribute both to healthcare practice and IS research knowledge; Understanding the HIT research experience as a social process within a unique context. Through these presentations and ensuing open- ended discussions on the use of information technology in health care practice, the panel will contribute to the conference theme of IS research in an innovation-based knowledge society. The panelists will also address issues of relevance to the innovation, adoption and diffusion track of the conference and to the ethics in IS track, as they consider potential areas of conflict and collaboration between medical practitioners and IS researchers.}, Year = {2008} } @inproceedings{ Author = {Guimaraes, Tor and McKeen, James D.}, Title = {Successful strategies for user participation in systems development}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {879-900}, Year = {1995} } @inproceedings{ Author = {Guimaraes, Tor and Yoon, Youngohc and Clevenson, Aaron}, Title = {Testing the Success Factors for Expert Systems using Business Process Innovation}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {749-766}, Year = {1996} } @inproceedings{ Author = {Günther, Oliver and Tamm, Gerritt}, Title = {Web-based Services : An Empirical Study Of Their Adoption And Penetration}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1538-1546}, Year = {2002} } @inproceedings{ Author = {Guo, Rui and Xu, Yunjie}, Title = {The adoption of internet-based business-to-business e-marketplaces among small and medium-sized enterprises in their international marketing practices}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {494-505}, Note = {120_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Guo, Yue and Barnes, Stuart}, Title = {Why do people buy virtual items in virtual worlds? an empirical test of a conceptual model}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {49-61}, Abstract = {In the past few years, virtual worlds - such as Second Life, World of Warcraft and RuneScape – have demonstrated the potential to be a promising online business model. Millions of paying users around the world now participate in virtual worlds and trade virtual items with each other. However, little empirical research has been conducted into players' purchase behaviour in virtual worlds. To address this research gap, the current study develops and tests a conceptual model of purchase behaviour in the context of virtual worlds. An online survey was conducted within Second Life (n=250) and SEM-PLS (Structural Equation Models by Partial Least Squares) was used to confirm the conceptual model. Among the statistically significant paths found in the conceptual model, effort expectancy, performance expectancy, perceived value, customisation, habit, advancement and enjoyment all have strong impact on virtual world residents’ purchase intention. The study rounds off with a discussion and conclusions, highlighting implications for practice, research limitations and promising areas for future research}, Year = {2009} } @inproceedings{ Author = {Guo, Zixiu and Tan, Felix B. and Turner, Tim and Xu, Huizhong}, Title = {The Impact of Normative Social Influence on Group Homogeneity in Media Preferences and Group Meeting Outcomes}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {766-777}, Abstract = {This paper empirically investigates the impact of normative social influence on group homogeneity in media preferences and group meeting outcomes in a setting where 58 student groups voluntarily used various communication media over a three- month software development project period. Group homogeneity in media preferences was argued to mediate the impact of normative social influence on group meeting outcomes. The overall results suggest that conformity to group norms is positively associated with increased group homogeneity in media preferences, which in turn is positively associated with increased group meeting outcomes. The paper concludes with a discussion of the importance and implications of understanding normative social influence on technology use and meeting outcomes.}, Year = {2008} } @inproceedings{ Author = {Guo, Zixiu and Zhang, Ying and Stevens, Kenneth}, Title = {A 'uses and gratifications' approach to understanding the role of wiki technology in enhancing teaching and learning outcomes}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {665-676}, Abstract = {The use of the Wikis in both post-graduate and undergraduate teaching is rapidly increasing in popularity. Much of the research into the use of this technology has focused on the practical aspects of how the technology can be used and is yet to address why it is used, or in what way it enhances teaching and learning outcomes. A comparison of the key characteristics of the constructivist learning approach and Wikis suggests that Wikis could provide considerable support of this approach, however research into the motivations for using the technology is required so that good teaching practices may be applied to the use of Wikis when utilized in the higher education context. This study articulates a research design grounded in the Technology Mediated Learning (TML) paradigm that could be used to explore teachers and students' motivations for using Wiki technology to enhance teaching and learning outcomes. Using the 'Uses and Gratification’ approach, a popular technique used for understanding user motivation in technology adoption, a two-stage research design is set out. Finally, the paper concludes with a discussion of the implications for both information systems researchers and higher education.}, Year = {2009} } @inproceedings{ Author = {Gupta, Sumeet and Heewoong, Kim}, Title = {The moderating effect of transaction experience on value-driven internet shopping}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {807-818}, Note = {202_Paper.pdf}, Year = {2006} } @inproceedings{ Gururajan2007-DriversofWireless, Author = {Gururajan, Raj}, Title = {Drivers of Wireless Technology in Healthcare: An Indian Study}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2245-2258}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session Technologies in the global south, on Sat, 9. Jun from 12:00-12:30}, Abstract = {The outcomes of clinical usefulness of wireless technology for Indian healthcare are reported here. Using both qualitative and quantitative techniques, 30 physicians were interviewed and 200 health professionals were surveyed. The outcomes established that in addition to technology factors, other factors such as clinical factors, administration factors and communication factors play a crucial role in determining the uptake of wireless technology for healthcare. These factors were further validated using a PLS model.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Gururajan, Raj and Hafeez-Baig, Abdul and Gururajan, Vijaya}, Title = {Clinical Factors and Technological Barriers as Determinants for the Intention to Use Wireless Handheld Technology in Healthcare Environment: An Indian Case Study}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {997-1009}, Abstract = {Traditional technology adoption models identified 'ease of use' and 'usefulness' as the dominating factors for technology adoption. However, recent studies in healthcare have established that these two factors are not always reliable on their own and other factors may influence technology adoption. To establish the identity of these factors, a mixed method approach was used and data were collected through interviews and a survey. The survey instrument was specifically developed for this study so that it is relevant to the Indian healthcare setting. We identified clinical management and technological barriers as the dominant factors influencing the wireless handheld technology adoption in the Indian healthcare environment. The results of this study showed that new technology models will benefit by considering the clinical influences of wireless handheld technology, in addition to known factors. The scope of this study is restricted to wireless handheld devices such as PDAs, smart telephones, and handheld PCs.}, Year = {2008} } @inproceedings{ Author = {Gutierrez, Anabel and Orozco-Vargas, Jorge and Papazafeiropoulou, Anastasia and Serrano-Rico, Alan Edwin}, Title = {Developing a Taxonomy for the Understanding of Business and IT Alignment Paradigms and Tools}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2472-2483}, Abstract = {The alignment of information technology with business objectives tends to be a managerial priority in modern organisations. Thus, practitioners and researchers have proposed different approaches to assess this relationship, some following similar approaches whilst others proposing different ones. The variety of approaches proposed, however, has created confusion about the applicability and context in which these approaches can be used. Thus, aiming to tackle this challenge, this paper proposes a taxonomy that organises and compares studies of alignment assessment in terms of their theoretical constructors and their practical use. The taxonomy is build around two research sources: a) a review of the literature of alignment and b) a framework for comparing IS methodologies. The structure of the taxonomy permits insights into studies by means of six theoretical (objective, nature of strategy, paradigm, dimension, type of measurement, model) and six practical constructors (audience, scope, output, techniques, product, target). The taxonomy is then applied to six assessment studies. The benchmarking analysis of these helped to identify their theoretical basis and its practical use, and confirms the need for more practical mechanisms to assess alignment. Additionally, it becomes apparent that process perspectives and social understanding of alignment are the two main paradigms for alignment.}, Year = {2008} } @inproceedings{ Author = {Habib, Laurence and Cornford, Tony}, Title = {Computers in the Home: Domestic Technology and the Process of Domestication}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {129-138}, Year = {2001} } @inproceedings{ Author = {Hacid, Mohand-Said and Sattler, Ulrike}, Title = {Modeling multidimensional database: a formal object-oriented approach}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {247-259}, Year = {1998} } @inproceedings{ Author = {Haddar, Nahla and Garoourfaïez and Ben Hamadou, Abdelmajid and Ducateau, Charles François}, Title = {A cooperative approach to model information systems}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1086-1100}, Year = {1998} } @inproceedings{ Author = {Hädrich, Thomas and Priebe, Torsten}, Title = {Supporting Knowledge Work with Knowledge Stance-Oriented Integrative Portals}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1339-1351}, Year = {2005} } @phdthesis{ Author = {Haerem, T. and Sigholt, E.}, Title = {A perspective on IT and knowledge transfer}, Year = {1995} } @inproceedings{ Author = {Haghirian, Parissa}, Title = {Does culture really matter? Cultural influences on the knowledge transfer process within multinational corporations}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {740-751}, Year = {2003} } @inproceedings{ Author = {Haghirian, Parissa and Madlberger, Maria}, Title = {Consumer Attitude toward Advertising via Mobile Devices - An Empirical Investigation among Austrian Users}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {447-458}, Year = {2005} } @inproceedings{ Author = {Haghirian, Parissa and Madlberger, Maria}, Title = {Cross-cultural consumer perceptions of advertising via mobile devices – some evidence from Europe and Japan}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {745-756}, Note = {186_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Haider, Abrar}, Title = {Contribution of internet to a democratic society}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1678-1686}, Abstract = {Equitable information access and freedom of expression are viewed as essential aspects of a truly democratic society, whereby all citizens are kept informed and enlightened. A natural extension of this ideal is the human need and desire to communicate and exchange information with others. With the advent of the internet, and extraordinary growth in information and communication technologies in recent years, more information than ever before is made freely available and easily shared. Information is now available in a plethora of digital formats and can be exchanged across time zones, countries and groups in seconds, and this makes communicating and connecting easier and more efficient. This paper discusses the role of free flow of information through internet in shaping democratic values. This paper discusses the role of internet as a democratic tool that allows significant benefits for society at large in a dynamic global environment. It concludes that internet's contribution to democracy has not fully matured and its potential to revitalize democracy and outweigh potential for oppression and control is a dynamic and multifaceted issue in the global environment. Internet, however, has a passive rather than active role in a democratic society. It, thus, influences only those who interact with it.}, Year = {2009} } @inproceedings{ Author = {Halaris, Christos and Bafoutsou, Georgia and Papavassiliou, Georgios and Mentzas, Gregoris}, Title = {The Virtual Consortium: Processes and Systems in the Construction Sector}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {443-454}, Year = {2001} } @inproceedings{ Author = {Hamid, Huma}, Title = {Towards unfolding CRM implementation challenges in Pakistan: A case study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {3007-3018}, Abstract = {In the recent times, Customer Relationship Management (CRM) has become one of the most dynamic topics of Information and Communication Technologies (ICT), both in the academia and the market. This popularity is indeed a result of the promising features offered by CRM. All the studies to date have highlighted elements associated with CRM success by studying its adoption and implementation in the organizations, with a focus on developed countries. Despite the usefulness of these contributions, today, very limited information is available, where implementation of CRM systems has actually been evaluated in a developing country like Pakistan, employing an interpretive approach. Hence, this current research aims to address this gap in literature, not only by taking a non-traditional approach of success evaluation; using system's stakeholders’ expectations as an evaluation criteria but also focusing a case study from Pakistan, where ICT industry and specifically CRM is in the initial stages of adoption. This research effort has not only revealed the social aspects of CRM implementation but also unfolded some cultural aspects associated with the CRM in Pakistan. In order to guide the research, theory of stakeholders’ expectation failures turned out to be the most suitable option.}, Year = {2009} } @inproceedings{ Author = {Hamre, Lynne and Vidgen, Richard T.}, Title = {Using Social Networks and Communities of Practice to Support Information Systems Implementation}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2052-2063}, Abstract = {Information System (IS) implementations are a risky business with studies showing only a 16% - 29% success rate. This research explores the use of social network analysis (SNA) to inform the creation of a Community of Practice (CoP) to support a Finance Management System implementation in a higher education organization. IS implementations can be equated to the diffusion of innovation. The successful diffusion of an innovation requires it to be communicated through a social system. Organizations rarely know what their social network looks like ? it is not the formal organization chart. SNA can be used to gain an understanding of the social network and how individuals with high social capital can be identified. There is growing evidence that CoP support successful organizational change initiatives but it is less clear how CoP membership might be agreed. SNA provides an evidence-based approach to CoP formation. The IS implementation case described in the paper demonstrates a new approach to IS implementation grounded in social capital and CoP and illustrates how it might be conducted in practice.}, Year = {2008} } @inproceedings{ Author = {Han, Shengnan and Harkke, Ville and Mustonen, Pekka and Seppänen, Matti and Kallio, Markku}, Title = {Mobilizing medical information and knowledge: some insights from a survey}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {616-627}, Year = {2004} } @inproceedings{ Author = {Hanani, U. and Frank, Ariel J.}, Title = {Katsir: A Framework for Harvesting Digital Libraries on the Web}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {306-312}, Year = {2000} } @inproceedings{ Author = {Hanisch, Jo and Corbitt, Brian J.}, Title = {Requirements Engineering During Global Software Development: Some Impediments to the Requirements Engineering Process: a case study}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {628-640}, Year = {2004} } @inproceedings{ Author = {Hanisch, Jo and Thanasankit, Theerasak and Corbitt, Brian J.}, Title = {Understanding the Cultural and Social Impacts on Requirements Engineering Processes Identifying Some Problems Challenging Virtual Team Interaction with Clients}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {11-22}, Year = {2001} } @inproceedings{ Author = {Hansen, Bo Hansen and Kautz, Karlheinz}, Title = {Analysing Knowledge Flows as a Prerequisite to Improve Systems Development Practice}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {166-177}, Year = {2005} } @inproceedings{ Author = {Hansen, Hans Robert and Schweeger, Thomas}, Title = {Austrian Home Survey: IT Infrastructure and Market Potential of Interactive Services}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {201-212}, Year = {1996} } @inproceedings{ Author = {Hansen, Nikolaj and Pries-Heje, Jan}, Title = {Aligning customer relationship and product strategy at internet speed}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {641-652}, Year = {2004} } @inproceedings{ Author = {Hanseth, Ole and Monteiro, Eric}, Title = {Changing irreversible networks}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1123-1139}, Year = {1998} } @inproceedings{ Author = {Haq, Mian Farooq and Smithson, Steve}, Title = {The role of IS in islamic banking: a cultural perspective}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {752-764}, Year = {2003} } @inproceedings{ Author = {Harindranath, G.}, Title = {Hungarian IT: Coping with Economic Transition and Globalisation}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {653-663}, Year = {2004} } @inproceedings{ Author = {Harindranath, G. and Dyerson, Romano and Barnes, David}, Title = {ICT in Small Firms: Factors Affecting the Adoption and Use of ICT in Southeast England SMEs}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {889-900}, Abstract = {This paper explores patterns of adoption and use of information and communications technology (ICT) by small and medium sized enterprises (SMEs) in the southwest London and Thames Valley region of England. The paper presents preliminary results of a survey of around 400 SMEs drawn from four economically significant sectors in the region: food processing, transport and logistics, media and Internet services. The main objectives of the study were to explore ICT adoption and use patterns by SMEs, to identify factors enabling or inhibiting the successful adoption and use of ICT, and to explore the effectiveness of government policy mechanisms at national and regional levels. While our main result indicates a generally favourable attitude to ICT amongst the SMEs surveyed, it also suggests a failure to recognise ICT's strategic potential. A surprising result was the overwhelming ignorance of regional, national and European Union wide policy initiatives to support SMEs. This strikes at the very heart of regional, national and European policy that have identified SMEs as requiring specific support mechanisms. Our findings from one of the UK's most productive regions therefore have important implications for policy aimed at ICT adoption and use by SMEs.}, Year = {2008} } @inproceedings{ Author = {Hars, Alexander}, Title = {USC cybrarium: an infrastructure for the creation and management of information systems knowledge}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {75-85}, Year = {1998} } @inproceedings{ Author = {Harvey, Clare F. and Smith, Peter}, Title = {An Information System to Improve Organisational Memory}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {553-570}, Year = {1996} } @inproceedings{ Author = {Harvey, Linda}, Title = {The politics of discoursing the need for a document control system}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {998-1010}, Year = {1998} } @inproceedings{ Author = {Hasan, Helen and Suratmethakul, Wannapa}, Title = {The Challenges of Introducing Off-The-Shelf Systems into Complex Work Organisations}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1055-1066}, Year = {2005} } @inproceedings{ Author = {Hashemi, Ray R. and Blanc, Louis A. Le and Anvari, Morteza and Rucks, Conway T.}, Title = {A Relational Database Approach to Negotiation Support: The Alpha-Distance Join}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {737-748}, Year = {1996} } @inproceedings{ Author = {Hassall, J.}, Title = {Interpretation of Groupware Effect in an Organization using Structuration Theory}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {78-82}, Year = {2000} } @inproceedings{ Author = {Havlice, Zdenek and Janocková, Gabriela and Sutor, Pavol and Genci, Ján}, Title = {Modelling Tools For Life Cycle Of Pedagogic Information System At Tu Kosice, Slovakia}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {194-202}, Year = {2002} } @inproceedings{ Author = {Hawking, Paul and Fisher, Julie}, Title = {The State Of Play Of The Websites Of Large Australian Companies}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {658-666}, Year = {2002} } @inproceedings{ Author = {Haynes, S. R.}, Title = {Explanation in Information Systems: Can Philosophy Help?}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {31-38}, Year = {2000} } @inproceedings{ Heart2007-EmpiricallyTestingModel, Author = {Heart, Tsipi}, Title = {Empirically Testing a Model for the Intention of Firms to Use Remote Application Hosting}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {167-178}, Note = {Presented in track E-Business, session E-Business Technology Acceptance and Platforms, on Fri, 8. Jun from 16:50-17:20}, Abstract = {In light of the new interest in remote application hosting, or application service provision (ASP), this study aims at empirically testing the ASP Intention Model (AIM), by surveying decision makers in organizations. The model, based on institutional theories, reflects factors affecting organizational intention to adopt remote application hosting: perceived business benefits of ASP, perceived ease of ASP implementation, and institution-based trust. While the first two factors have previously been suggested in organizational IT adoption models, institution-based trust was not. Besides contributing to research by validating a new model, and to practice by highlighting plausible explanations for the failure of first-wave ASP, we also argue that AIM can be generalized to other web-driven organizational applications, such as B2B e-commerce, e-markets, inter-organizational systems and web-services.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Heart2007-WhoIsout, Author = {Heart, Tsipi}, Title = {Who Is out there? Exploring Trust in the Remote-Hosting Vendor Community}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1214-1225}, Note = {Presented in track IS/IT Management, session Management of IT, on Fri, 8. Jun from 17:50-18:20}, Abstract = {This paper defines and empirically tests a new concept of general trust in the remote-hosting (RH) vendor community. In the absence of prior experience or familiarity with RH vendors, and because third-party guarantees do not yet exist to assure expected results, previous trust mechanisms are inapplicable. Therefore, based on the Transaction Cost Economy theory and on the broad trust-related body of knowledge, and drawing upon previous empirical work, this study defines, develops, and empirically supports the ´general trust in the RH vendor community´ construct. This factor is found to be a composite, second-level construct, affected by perceived vendor capabilities, and reflected in perceived vendor reputation. Moreover, the study re-visits the general risk of technology factor, and shows that, as postulated, such risk perceptions are decreased by trust in the vendor community. The internal structure of perceived risk of the RH technology is also investigated. The study thus suggests a new trust concept that is arguably material for organizational intention to adopt a new, risky}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Heart, Tsipi and Friedman, Nurit and Pliskin, Nava}, Title = {Harnessing Information Systems in Healthcare: The Strategic Alignment Perspective}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2281-2292}, Abstract = {Strategic alignment between business and information technology (IT) is considered key to maximizing IT impact. Nonetheless, only seldom have exceptional achievements in performance been studied from the viewpoint of the Strategic Alignment Model (SAM). This paper describes a longitudinal case study of a Health Maintenance Organization (HMO), named here MHMO, which serves over 1.7 million members. MHMO's management decided to support strategic business via alignment of business and IT, culminating in the implementation of a business process management (BPM) system to process and display performance measurement. Applying multivariate logistic regression analysis and qualitative analysis, we analyze the improvement in MHMO's clinical performance in comparison to all the HMOs in the country between 2002 and 2005. The results clearly show a greater improvement for MHMO in the period following the BPM system implementation in 2004. Plausible drivers of this achievement are discussed, paying special attention, via the lens of the Strategic Alignment Model, to the alignment between business and IT. Besides this paper's contribution in highlighting how business and IT can be aligned to achieve ambitious strategic goals, it demonstrates the feasibility and effectiveness of measuring quality of clinical care, generally considered a complex and costly mission.}, Year = {2008} } @inproceedings{ Author = {Hedesstrom, T. and Whitley, Edgar A.}, Title = {What is Meant by Tacit Knowledge? Towards a Better Understanding of the Shape of Actions}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {46-51}, Year = {2000} } @inproceedings{ Author = {Hedman, Jonas and Kalling, Thomas}, Title = {The Business Model : A Means To Comprehend The Management And Business Context Of Information And Communication Technology}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {148-162}, Year = {2002} } @inproceedings{ Author = {Heemstra, Fred J. and Kusters, Rob J.}, Title = {Risk Management for IT Projects: Theory and Practice}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {673-686}, Year = {1996} } @inproceedings{ Author = {Heier, Hauke and Borgman, Hans P.}, Title = {Knowledge Management Systems Spanning Cultures : The Case Of Deutsche Bank's HRbase}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {794-804}, Year = {2002} } @inproceedings{ Author = {Heikinheimo, Hanna and Kuusisto, Tuija}, Title = {The use of embedded open source software in commercial products}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {664-671}, Year = {2004} } @inproceedings{ Author = {Heikkilä, Jukka and Kallio, Jukka and Saarinen, Timo and Salmi, Heli and Tuunainen, Virpi Kristiina}, Title = {Electronic Grocery Shopping - any Business Opportunities for Entrepreneurs}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {784-790}, Year = {1999} } @inproceedings{ Author = {Heikkilä, Jukka and Kallio, Jukka and Saarinen, Timo and Tuunainen, Virpi Kristiina}, Title = {Diffusion of electronic grocery shopping: expectations of current suppliers and potential service providers in Finland}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {218-232}, Year = {1998} } @inproceedings{ Author = {Heine, Christian and Kirn, Stefan}, Title = {Adapt@agent.hospital - agent based support of clinical processes}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {672-685}, Year = {2004} } @inproceedings{ Author = {Heinrich, Bernd and Kaiser, Marcus and Klier, Mathias}, Title = {Does the EU Insurance Mediation Directive Help to Improve Data Quality? A Metric- Based Analysis}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1871-1882}, Abstract = {Most financial service companies view the requirements imposed by the insurance mediation directive (IMD) as a tiresome administrative burden, causing high costs but providing little benefit. In contrast, this article argues that the documentation requirements demanded by the IMD lead to a higher data quality and also to higher economic benefits. A significant improvement is proclaimed regarding the data quality dimensions correctness and completeness. To substantiate this hypothesis, we develop two metrics based on existing approaches; one for correctness and one for completeness. The development is guided by six general requirements on data quality metrics. Moreover, a case study analyses the influence of the IMD on data quality by applying these metrics in a case study: Based on data from a major German insurance company, we illustrate how economic benefits arise from documenting particular categories of customer data (e.g. the customer's professional background, his financial circumstances and his goals), while the documentation of other customer data categories does not provide similar benefits.}, Year = {2008} } @inproceedings{ Author = {Heinrich, Bernd and Klier, Mathias}, Title = {A novel data quality metric for timeliness considering supplemental data}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2651-2662}, Abstract = {It is intensively discussed in both science and practice how data quality (DQ) can be assured and improved. The growing relevance of DQ has revealed the need for adequate metrics because quantifying DQ is essential for planning quality measures in an economic manner. This paper analyses how DQ can be quantified with respect to the DQ dimension timeliness. Based on an existing approach, we design a new metric to quantify timeliness in a well-founded manner that considers so-called supplemental data (supplemental data are additional data attributes that allow drawing conclusions about the timeliness of the data attribute considered). In addition, it is possible to take the values of the metric into account when calculating expected values, an advantage that in turn leads to improved and comprehensible decision support. We evaluate the presented metric briefly with regard to requirements for designing DQ metrics from literature. Then, we illustrate the metric's applicability as well as its practical benefit. In cooperation with a financial services provider, the metric was applied in the field of customer valuation in order to support the measurement of customer lifetime values.}, Year = {2009} } @inproceedings{ Author = {Heinrich, Bernd and Winter, Robert}, Title = {A strategy modelling technique for financial services}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {686-697}, Year = {2004} } @inproceedings{ Author = {Heinze, Aleksej and Ferneley, Elaine and Child, Paul}, Title = {Research 2.0: Improving participation in online research communities}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2846-2857}, Abstract = {Web 2.0 thinking and technologies create a number of new opportunities to conduct research broadly labeled as Research 2.0. Research 2.0 is a growing area of academic and commercial interest, which includes research undertaken in online research communities. This research in progress paper explores the practice of online research communities using three examples operated by a commercial market research company in the UK on behalf of their clients easyJet plc, Telefónica O2 UK Ltd and United Biscuits UK Ltd. The preliminary findings are based on the first cycle of action research involving the commercial market research company Virtual Surveys Ltd and academics working together to improve the online research community participants' response rate and the quality of contributions. Data collected for this study is based on meetings, participants’ observation, and a pilot survey of United Biscuits online research community (snackrs.com) members. Using the responses of 112 snackrs.com community members, a preliminary typology of motivational factors is proposed. This can be used to refine the recruitment and development of activities in an online research community. Also, a model for supporting online research communities to ensure longitudinal engagement based on an adaptation of Salmon’s (2004) 5 Stage Model for e-moderation is proposed.}, Year = {2009} } @inproceedings{ Author = {Heinzl, A. H. and Güttler, W.}, Title = {IT Induced Health Care Reconfiguration: German Hospitals in Transition}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1237-1244}, Year = {2000} } @inproceedings{ Author = {Heiskanen, Ari and Newman, Michael}, Title = {The dynamics of IS procurement, case study of a budgeting and financial reporting system}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {839-852}, Year = {1998} } @inproceedings{ Author = {Hekkala, Riitta and Urquhart, Cathy and Iivari, Netta}, Title = {"Who is in charge and whose rules are followed..?": Power in a inter-organisational IS project}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {943-956}, Abstract = {This interpretive grounded theory study describes and analyses major power issues in a Scandinavian inter-organisational IS project which spanned four organisations, two suppliers, one national organisation and a research organisation. The paper explores different dimensions of power that emerged during the project - sources of power, power as resistance, reasons for the power struggle, and power as exercised, We conclude that, while power issues in ISD projects are by no means a new phenomenon, these power issues were exacerbated in this IOIS project due to the project governance structures necessary to coordinate several organisations.}, Year = {2009} } @inproceedings{ Author = {Helfert, Markus and Foley, Owen and Ge, Mouzhi and Cappiello, Cinzia}, Title = {Analysing the effect of security on information quality dimensions}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2785-2797}, Abstract = {Information quality (IQ) has become a critical concern in today's organisations. Although recent studies of information systems indicate an increasing importance of IQ, foremost research is still limited. Indeed, little is known about the impact of various design decisions on IQ. Recent research shows that security measures are increasingly important for any information system; however security measures are often introduced without considering the effect on IQ. At the same time, literature provides us with indications that trade-offs between various IQ dimensions exist. In this article we aim to investigate how security measures impact on different IQ dimensions. We carried out an experiment, which indicates that security measures have a significant effect on timeliness, whereas other dimensions are not particularly influenced. This observation led us to the proposal of cost-benefit considerations, an important aspect for IQ management. The study is valuable for both research and practitioners. Further research studies can build on our observations and extend the research. Practitioners are provided with arguments for considering IQ trade-offs in relation to security measures.}, Year = {2009} } @inproceedings{ Author = {Helfert, Markus and Karagiannis, Dimitris and Donnellan, Brian and Filipe, Joaquim and Brinkkemper, Sjaak and Peppard, Joe}, Title = {Panel: Business Informatics in Common Europe}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2388-2389}, Year = {2006} } @inproceedings{ Author = {Helms, Remko and Buijsrogge, Kees}, Title = {Application of knowledge network analysis to identify knowledge sharing bottlenecks at an engineering firm}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1877-1889}, Note = {476_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Hemingway, Christopher J. and Breu, Karin}, Title = {From traditional to virtual organisation: implications for work unit boundaries}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {778-787}, Year = {2003} } @inproceedings{ Author = {Hendaoui, Adel and Limayem, Moez}, Title = {Idea consolidation process in face-to-face meetings : a new approach to organize and integrate individuals perspectives}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2254-2263}, Note = {572_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Henfridsson, Ola}, Title = {Beyond the container-view of context in IS research}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {673-683}, Year = {1998} } @inproceedings{ Author = {Henfridsson, Ola}, Title = {In Touch with Technology: On ‘Ad Hoc'-Learning in Technological Adaptation}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {246-256}, Year = {1999} } @inproceedings{ Author = {Henneberger, Matthias and Katzmarzik, Arne and Müller, Stephan and Pleie, Frans-Matthis}, Title = {Sourcing and automation decisions in financial value chains}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2267-2278}, Abstract = {As information-based processes are usually independent of the location or even the processor, they can be oftentimes either automated or relocated to foreign sites to profit from differences in wages. Both strategies bear enormous micro-economic potential in terms of cost savings. However, with the main focus on cost reduction, risk due to the uncertain development of effective labor costs or future transaction volumes are oftentimes either inadequately considered or neglected. This systematically leads to false decisions, in particular since the two strategies - relocation and automation – result in different risk profiles. In this paper, we analyze the conditions for automating or relocating parts of business processes and propose a decision model that suggests a risk/return efficient allocation to the alternatives. In particular, we consider how uncertainties of effective labor costs and transaction volumes influence the decision. As shifting tasks to other locations has effects on the workload at the original location, we also take into account costs for social effects. The practicability of our approach is demonstrated with an example that is based on real data of a major financial services provider.}, Year = {2009} } @inproceedings{ Author = {Henningsson, Stefan and Bjørn-Andersen, Niels}, Title = {When standards is not enough to secure interoperability and competitiveness for European exporters}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1318-1329}, Abstract = {This paper addresses Information Systems (IS) standards from a managerial perspective. Standards can be seen as behavior regulations where there is a lack of hierarchical and market steering mechanisms. The use of government standards to harmonize IS is complicated, since in comparison to hardware and software products, IS are specific to the context in which they are implemented. Only hardware and software can be pre-fabricated. Based on a comparative case study of implementations of regulation from the European Commission seeking to harmonize European e-Customs, this paper develops a taxonomy of deviation sources for IS standards implementation divergence - reasons why implementations of IS standards differ. In addition to the previously known deviation sources: a) work process, b) data meaning, and c) data model, we found two new potential deviation sources in mode of transfer, and timing of implementation. Furthermore, all these sources seems to be of the nature that even the slightest deviation in any of the areas leads to the standard failing to meet its objective of increased efficiency with detrimental effects to the competitiveness of European exporters.}, Year = {2009} } @inproceedings{ Author = {Henningsson, Stefan and Carlsson, Sven A.}, Title = {Governing and managing enterprise systems integration in corporate M&A}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2054-2065}, Note = {529_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Henningsson, Stefan and Henriksen, Helle}, Title = {A sad story: The case of constrained infrastructures caused by IT}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {737-748}, Abstract = {Customs is one domain which has faced the need for information systems in a globalizing world. In customs there is a need for close collaboration between business and government in order to build robust technological infrastructures supporting processes related to export and import of goods. This has led to a move towards eCustoms. This case study reports from a longitudinal study of a Danish exporter which has faced the challenges of implementing eCustoms in its daily operations. The introduction of eCustoms to replace the existing customs infrastructure based on the Single Administrative Document (SAD) has led to new challenges for the Danish exporter such as de-standardized procedures and increased reporting. The particular contribution of the study is the observed longing to the "good old paper-based days" where things were more standardized than after the digitalization of the processes. The study is interpreted through the lens of “double infrastructures”. The underlying assumption guiding the study is that the administrative process related to eCustoms represents one infrastructure on top of another well established infrastructure of global trade.}, Year = {2009} } @inproceedings{ Henriksen.Pedersen2007-ApplicationofStructural, Author = {Henriksen, Anders and Pedersen, Per Egil}, Title = {The Application of Structural Equation Modelling in Information Systems Research}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1469-1480}, Note = {Presented in track IS Research Methodologies, session Methodological Challenges 2, on Fri, 8. Jun from 16:50-17:20}, Abstract = {Recent years, structural equation modelling (SEM) has become one of the most used multivariate data analysis techniques in information systems (IS) research. Although textbooks and guidelines on the application of SEM have been published, the increasing use of SEM in the domain calls for an updated review of its use within IS research. With this article, we aim to contribute to a more consistent practice of SEM. This will make it easier to compare SEM studies in the future. A framework developed by Shook et al. (2004) for categorizing the application of SEM is applied. In this article, we modify the framework, apply the modified framework to a sample of SEM-studies in}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Henriksen, Dixi Louise and Nicolajsen, Hanne Westh and Pors, Jens Kaaber}, Title = {Towards Variation Or Uniformity? Comparing Technology-use Mediations Of Web- based Groupware}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1174-1184}, Year = {2002} } @inproceedings{ Author = {Hepp, Martin}, Title = {A Methodology for Deriving OWL Ontologies from Products and Services Categorization Standards}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1746-1757}, Year = {2005} } @inproceedings{ Author = {Hepp, Martin}, Title = {The true complexity of product representation in the semantic web}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2374-2385}, Note = {642_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Hepp, Martin and Siorpaes, Katharina and Bachlechner, Daniel}, Title = {Towards the semantic web in e-tourism: can annotation do the trick?}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2362-2373}, Note = {641_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Hercegfi, Károly and Kiss, Orhidea Edith and Bali, Krisztina and Izsó, Lajos}, Title = {Interface: assessment of human-computer interaction by monitoring physiological and other data with a time-resolution of only a few seconds}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2288-2299}, Note = {601_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Hernandez, J. Z. and Serrano, J. M.}, Title = {An Intelligent Interactive Knowledge Model for Decision Support in Real-Time Traffic Management}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {274-281}, Year = {2000} } @inproceedings{ Author = {Hertzum, Morten and Pries-Heje, Jan}, Title = {Coping with cultural and maturity inequality in offshore outsourcing: Is minimizing interaction the solution?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {514-525}, Abstract = {Many companies consider and undertake outsourcing of their software-development activities. Often information systems development is outsourced to vendors in different cultures or with a different level of software-process maturity. Recommendations for managing such outsourcing arrangements typically involve that client and vendor should increase interaction, learn more about the culture of the other part, communicate more, form partnerships, and the like. We have studied a client that did the opposite with a successful outcome. Based on a case study we lay out the story of how interaction between client and vendor on purpose was minimized. What mechanisms were used? What worked and what did not? We conclude that minimizing interaction can be a viable strategy to follow when clients face large cultural and maturity inequality in offshoring their software-development activities.}, Year = {2009} } @inproceedings{ Author = {Herzhoff, Jan}, Title = {The ICT convergence discourse in the information systems literature - A second-order observation}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2639-2650}, Abstract = {The idea of ICT Convergence is used by many practitioners and observers - such as economists, politicians, journalists, and academics - as an important descriptor for technological change. However, a review of previous work in this field suggests that, despite more than 30 years of research on ICT Convergence, the theoretical basis of the concept of convergence is still under-researched. In particular in the IS literature, the concept has been either relegated to the sidelines or taken for granted without further reflection. Therefore, a systematic analysis of the idea of ICT Convergence from an IS perspective is needed. This paper aims to explore how the discourse of convergence is being shaped in the IS literature. In order to address this question, 317 articles published in ten leading IS journals from 1998 to 2008 have been examined. This study has been built around a Grounded Theory approach informed by Niklas Luhmann's Theory of Distinction. The findings show that convergence cannot be viewed as a single concept. Five archetypes of "convergence communication" are identified, and a conceptualization of ICT Convergence as a double process between alignment and interoperability is suggested. The main limitation of this paper is the focus on leading IS journals.}, Year = {2009} } @inproceedings{ Author = {Hienerth, Claudia and Meyer, David}, Title = {A metrics system for the performance measurement of online distribution channels of multi-channel retailers}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1442-1451}, Abstract = {The Internet changed from a pure information media to a distribution channel, challenging companies in measuring the performance of their online distribution channels. Multi-channel retailers are particularly concerned since they need to coordinate their efforts with traditional, offline retailing activities. The paper at hand presents a corresponding metrics system derived from literature and a Delphi study, allowing for comparability with offline channels.}, Year = {2009} } @inproceedings{ Author = {Hilhorst, Cornelia and Ribbers, Pieter M. and van Heck, Eric and Smits, Martin}, Title = {Risk Management and Valuation of Real Options in IT Projects: An Exploratory Experiment}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1776-1787}, Abstract = {IT project performance is influenced by the fit between the project's risks and how the IT project risk is managed (Barki et al. 2001). Recently researchers have emphasized the need to use concepts from real option theory for risk management purposes (Boehm 1989, Benaroch 2002, Kumar 2002, Miller et al. 2003). A project embeds real options when managers have the opportunity but not the obligation to adjust the future direction of the project in response to external or internal risks. Proactively embedding options in a risky IT project can represent a substantial portion of a project's value. From a risk management perspective, the specific risk one seeks to control dictates the choice of which specific options to use. Recently, Benaroch (2002) proposed an explicit normative option based risk management model suggesting the most effective risk- options combinations. This paper describes an exploratory experiment that was conducted to determine whether IT professionals explicitly recognize that the value of flexibility, related to different types of options, is driven by the presence of specific risks. The results indicate partial support for the risk- options relations as proposed by Benaroch (2002). They also give a first indication of possible biases in how options are valued as a response to particular risks.}, Year = {2008} } @inproceedings{ Author = {Hilhorst, Cokky and Smits, Martin}, Title = {A resource based and real options perspective on IT infrastructure investments aiming for strategic flexibility}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {698-709}, Year = {2004} } @inproceedings{ Author = {Hilhorst, Cokky and Smits, Martin and van Heck, Eric}, Title = {Strategic Flexibility and IT Infrastructure Investments - Empirical Evidence in two Case Studies}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {922-935}, Year = {2005} } @inproceedings{ Author = {Hilhorst, Cocky and van Heck, Eric and Ribbers, Piet M. and Smits, Martin}, Title = {Combining real options and multiattribute decision analysis to define the favourable}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {260-274}, Note = {73_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Hill, Rebecca A. and Owens, Ian and Beynon-Davies, Paul and Williams, Michael D.}, Title = {Beyond Access: Bridging the Digital Divide}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {710-717}, Year = {2004} } @inproceedings{ Author = {Hinz, Oliver and Bernhardt, Martin}, Title = {Scalable Business Models with Web Services in a Reverse Pricing Scenario}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1199-1210}, Year = {2005} } @inproceedings{ Author = {Hinz, Oliver and Frischmann, Tanja}, Title = {Shopbots and Information Quality: Retailers' Strategies for Price Concealment}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1847-1858}, Abstract = {ShopBots allow consumers to compare product offerings of online retailers and can thereby significantly reduce consumers' search costs. Although it was expected that these comparisons would pull prices down to a single market price, prices in online markets have not even come close to those expectations. In this paper we show how retailers influence the quality of data and thereby successfully pursue strategies making products and prices hardly comparable. We find a notable amount of bundles in highly competitive product categories and show how retailers exploit consumers' biased perception in terms of partitioned prices. Finally, we argue that with recent business models, it is very unlikely that ShopBots fulfil the promise of market transparency.}, Year = {2008} } @inproceedings{ Author = {Hirschmann, Petra and Heimig, I. and Scheer, August-wilhelm}, Title = {Management of intercompany business processes}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1061-1066}, Year = {1995} } @inproceedings{ Author = {Hirschmann, Petra and Scheer, August-wilhelm}, Title = {Architecture of A Co-operation Exchange for the Continuous Design of Virtual Enterprises}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1191-1198}, Year = {1997} } @inproceedings{ Author = {Hirvonen, A. P. and M, Pulkkinen}, Title = {User Participation in Consulting Projects: Client and Provider Role Variations}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {140-153}, Year = {2005} } @inproceedings{ Author = {Ho Shuk, Ying}, Title = {Opportunities and challenges of mobile personalization: An exploratory study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1211-1222}, Abstract = {In the decade since the creation of wireless handheld devices, mobile commerce (m-commerce) has become a ubiquitous channel for accessing information and conducting business. Mobile users can now access information anytime and anywhere. Mobile advertising, retailing, and gambling are popular, and gradually the competition among mobile services providers turns fierce. Hence, some services providers adopt personalization technologies to customize content for their users. This paper explores the opportunities and challenges of the use of personalization technologies in m-commerce. Although the effectiveness of personalization on the web is well-examined, there is little work on personalization in mobile services. The debates regarding the effectiveness of personalization and technological limitations and privacy concerns motivate us to conduct focus groups with mobile users, and explore the opportunities and challenges of personalized mobile services. The focus groups findings illustrate that mobile users are very concerned about their privacy and spam. We then extract a list of personal information from the focus groups findings. This list of personal information is highly related to mobile users' privacy concerns. We conduct an online survey to gain a better understanding of which piece of information mobile users are more willing to share with services providers and we perform a multi-dimensional scale analysis.}, Year = {2009} } @inproceedings{ Author = {Ho, Xiu-Xian and Tan, Michael T. K.}, Title = {Leveraging Methodological Pluralism in interpretive IS research: The example of ERP as a complex phenomenon}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {718-729}, Year = {2004} } @inproceedings{ Author = {Ho Zhi, Wei and Chang, Klarissa}, Title = {Simmelian ties, organizational justice, and knowledge sharing in virtual workgroups}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {304-315}, Abstract = {We argue that types of Simmelian-tied employee dyads (dyads embedded in three-person cliques) influences organizational justice perceptions, and knowledge sharing within and across organizational boundaries through virtual workgroups. We study the interaction between employees' advice and friendship ties, shared interpersonal, interactional, procedural and distributive justice perceptions, and the types of knowledge shared from a social network perspective. We predict that Simmelian-tied advice and friendship dyads influence justice perceptions, and in turn knowledge sharing. Compared to Simmelian-tied advice dyads, we suggest that Simmelian-tied friendship dyads were hypothesized to be strongly associated with congruent distributive, interpersonal, and interpersonal justice perceptions. Congruent procedural justice perceptions were likely to be associated with both Simmelian-tied advice and friendship ties. We hypothesized that distributive, procedural, and informational justice perceptions were likely to be shared across formal organizational boundaries through strong friendship ties. We also predicted that positive congruent procedural, interpersonal and informational justice perceptions influenced expert knowledge sharing while congruent distributive justice perceptions influenced product knowledge sharing.}, Year = {2009} } @inproceedings{ Author = {Hochstein, Axel and Tamm, Gerritt and Brenner, Walter}, Title = {Service-Oriented IT Management: Benefit, Cost and Success Factors}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {911-921}, Year = {2005} } @inproceedings{ Author = {Hochstrasser, Beat}, Title = {Quality engineering (QE): A new framework applied to justifying and prioritising IT investments}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {213-229}, Year = {1993} } @inproceedings{ Hoefferer2007-AchievingBusinessProcess, Author = {Höfferer, Peter}, Title = {Achieving Business Process Model Interoperability Using Metamodels and Ontologies}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1620-1631}, Note = {Presented in track IS and Transformation, session Meta-Model Architectures, on Thu, 7. Jun from 11:45-12:15}, Abstract = {Common user- and business-requirements demand an integrated view on the multitude of available information resources that are processed in a variety of heterogeneous information systems. Therefore, the research field of semantic integration which is a prerequisite for interoperability of systems is of high importance. In this paper we focus on the semantic interoperability of business process models which is, for instance, of relevance for the interoperability of standard software or workflow engines that are configured by such processes. In order to perform such a task, the use of two alternative concepts is often proposed in literature: metamodels and ontologies. Alas, these two concepts are most often used without really reflecting their characteristics and their relationship to one another which is a critical shortcoming. Therefore, we provide an extensive discussion of these concepts which establishes the basis for their combined use for achieving semantic interoperability of business processes. In this context we will also discuss basic approaches for the mapping of model elements and ontology constructs which is of importance for providing inherent semantics. The paper is concluded with an outlook on the ongoing implementation of the proposed interoperability approach and its possible benefits for the area of service oriented architectures.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Hoffmann.Leimeister.ea2007-FrameworkDevelopingPersonalizeable, Author = {Hoffmann, Holger and Leimeister, Jan Marco and Krcmar, Helmut}, Title = {A Framework for Developing Personalizeable Mobile Services in Automobiles}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {938-949}, Note = {Presented in track IS Development, session IT Development Issues II, on Fri, 8. Jun from 17:50-18:20}, Abstract = {This paper focuses on the systematic development and implementation of mobile services (e.g. location-based services) in automobiles. It includes a design framework that represents the requirements of automotive service engineering (e.g., the development process for supporting location-based services including contracting with network providers) and a corresponding process model that combines iterative service development with prototyping. The framework and the process model are applied to a new mobile automotive service called MACS MyNews. MACS MyNews is a personalizeable, interactive news service that allows the driver to specify desired topics of transmitted newscasts. We begin by identifying possible service scenarios. Then a matching network of relevant parties is derived from the scenarios, technologies for service provisioning are chosen and a prototype is implemented. The service is then evaluated for usability and, in particular, driving safety. This design and implementation of MACS MyNews has proven successful with a major German car manufacturer who is considering its implementation. The application of the design approach generates insights into the chosen development approachs usefulness and usability and suggests future research.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Hofstede, GertJan and Avgerou, Chrisanthi and Davison, Robert and Evaristo, Roberto and Tan, Margaret and Walczuch, Rita}, Title = {Panel: What would you do ... ? Multicultural IS Cases}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {560}, Year = {2000} } @inproceedings{ Author = {Hofstede, GertJan and Vermunt, Arno and Smits, Martin and Noorderhaven, Niels}, Title = {Wired International Teams: Experiments in Strategic Decision-making by Multi- cultural Virtual Teams}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {321-336}, Year = {1997} } @inproceedings{ Author = {Hofstede, GertJan and Walczuch, Rita and Bennik, Edwin and Bots, Pieter and de Vreede, GertJan}, Title = {Distributed Negotiation: Pre-testing a Simulated Cross-cultural Business Take-over Game}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {257-272}, Year = {1999} } @inproceedings{ Author = {Holck, Jesper and Pedersen, Mogens Kühn and Larsen, Michael Holm}, Title = {Open Source Software Acquisition: Beyond the Business Case}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1497-1508}, Year = {2005} } @inproceedings{ Author = {Holland, Christopher P. and Light, Ben and Gibson, Nicola}, Title = {A Critical Success Factors Model for Enterprise Resource Planning Implementation}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {273-287}, Year = {1999} } @inproceedings{ Author = {Holland, Christopher P. and Light, Ben and Kawalek, Peter}, Title = {Beyond Enterprise Resource Planning Projects: Innovative Strategies forCompetitive Advantage}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {288-301}, Year = {1999} } @inproceedings{ Author = {Holland, Christopher P. and Lockett, G.}, Title = {The creation of virtual global banking partnerships}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1111-1120}, Year = {1995} } @inproceedings{ Author = {Holm, Peter and Ljungberg, Jan}, Title = {Multi Discourse Conversations}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {835-848}, Year = {1996} } @inproceedings{ Author = {Holm, Peter and Ljungberg, Jan}, Title = {Structures That Imprison and Structures That Free}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {788-800}, Year = {1997} } @inproceedings{ Author = {Holmes, A. and Poulymenakou, Angeliki}, Title = {Towards a conceptual framework for investigating IS failure}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {805-824}, Year = {1995} } @inproceedings{ Author = {Holmström, Jonny}, Title = {"It's as if Somebody Slammed the Door" On the Limits of Organisational Change around Information Technology}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {320-329}, Year = {1999} } @inproceedings{ Author = {Holten, Roland and Dreiling, Alexander}, Title = {Provision of customer knowledge to supply chains}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {788-793}, Year = {2003} } @inproceedings{ Author = {Hoogeweegen, Martijn R. and Streng, Robert J. and Wagenaar, Rene W.}, Title = {A Comprehensive Approach for Assessing the Value of EDI}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {885-898}, Year = {1996} } @inproceedings{ Hooper.Huff.ea2007-IS-MarketingAlignmentIts, Author = {Hooper, Val and Huff, Sid L. and Thirkell, Peter}, Title = {IS-Marketing Alignment: Its Impacts on Marketing Performance and on Business Performance}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {669-680}, Note = {Presented in track Information and Knowledge Management, session KM support systems, on Fri, 8. Jun from 13:30-14:00}, Abstract = {The importance of alignment between information systems and the business has been referred to in both the practitioner literature and in academic research for some years. A number of rigorous studies have ascertained the relevance of IS-business alignment as an important matter. The alignment of information systems with other business functions such as the marketing function has been alluded to as well, but not previously empirically examined in depth. This study uses data from 175 large New Zealand companies to show that strategic alignment between IS and marketing can be reliably measured, and that this alignment exerts a significant and material impact on (a) marketing performance, and (b) business performance.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Hope, Beverley G. and Fergusson, M.}, Title = {Information Systems Research Education in Australasia: Continuing the Past or Gearing Up for the Future}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1445-1450}, Year = {2000} } @inproceedings{ Author = {Hope, Beverley G. and Wood-Harper, Trevor and Grant, Kevin}, Title = {Panel: Educating Future IS Researchers}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1384}, Year = {2000} } @inproceedings{ Author = {Hoppen, Norman and Beimborn, Daniel and König, Wolfgang}, Title = {The impact of software patents on the structure of the software market - a simulation model}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {794-809}, Year = {2003} } @inproceedings{ Author = {Horsti, Aleksi and Tolonen, Jyrki and Brännback, Malin}, Title = {Electronic business models: five cases from five industries}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {730-741}, Year = {2004} } @inproceedings{ Author = {Horton, Keith S.}, Title = {The Exercise of Power and Information Systems Strategy: The Need for a New Perspective}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {676-683}, Year = {2000} } @inproceedings{ Author = {Horton, Keith S.}, Title = {Information systems strategy and configurational technologies: cases from the UK public sector}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {810-821}, Year = {2003} } @inproceedings{ Author = {Horton, Keith S. and Elisabeth, Devenport}, Title = {Innovation and hybrid genres: disturbing social rhythm in legal practice}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {742-752}, Year = {2004} } @inproceedings{ Author = {Hovav, Anat and Gray, Paul}, Title = {Managing academic electronic publishing: Six case studies}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {751-762}, Year = {2001} } @inproceedings{ Author = {Hovav, Anat and Patnayakuni, Ravi and Schuff, David}, Title = {Internet Technology Diffusion: Adoption of IPV6}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {468-473}, Year = {2001} } @inproceedings{ Author = {Hovorka, Dirk and Larsen, Kai and Monarchi, David}, Title = {Conceptual convergences: Positioning information systems among the business disciplines}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {800-812}, Abstract = {The structure and interrelationships of formal knowledge produced in the scientific disciplines have long been of interest to academics. One increasingly important domain of Information Systems (IS) research is the study of the creation and evolution of knowledge. Recent discourse about the intellectual structure of IS has revealed Latent Semantic Analysis (LSA) as an analytic technique that reduces problems associated with human categorization and citation analysis. This exploratory research positions IS within a 'science of business' using LSA to analyze semantic relationships in 24,841 abstracts from core business journals and begins to chart research concepts around which IS and other business disciplines converge. Results indicate that IS research has greater conceptual similarity to the disciplines of Management, Operations, Strategy, and Marketing than previously thought, and that these disciplines are converging on semantically similar research topics and concepts. This organizational-behavior-technical domain is distinct from an economics focused domain dominated by Finance and Accounting. The convergence suggests that IS is contributing to research and knowledge creation useful to other business disciplines and that strategic and functional dependence among the disciplines is increasing. This potentially leads to more integrated systems-oriented knowledge and greater practical relevance for both IS and other business disciplines.}, Year = {2009} } @inproceedings{ Author = {Howard, Mickey and Powell, Philip and Vidgen, Richard T.}, Title = {Inter-organizational collaboration and value creation in the automotive industry}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {753-766}, Year = {2004} } @inproceedings{ Author = {Howard, Mickey and Vidgen, Richard T. and Powell, Philip}, Title = {Exploring industry dynamics in e-procurement: sense making by collaborative investigation}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {767-778}, Year = {2004} } @inproceedings{ Author = {Howard, Mickey and Vidgen, Richard T. and Powell, Philip and Graves, Andrew}, Title = {Planning for IS Related Industry Transformation: The Case of the 3daycar}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {433-442}, Year = {2001} } @inproceedings{ Author = {Howard, Mickey and Vidgen, Richard T. and Powell, Philip and Graves, Andrew}, Title = {Are Hubs The Centre Of Things? E-procurement In The Automotive Industry}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1517-1526}, Year = {2002} } @inproceedings{ Author = {Howcroft, Debra and Carroll, John}, Title = {A Proposed Methodology for Web Development}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {290-297}, Year = {2000} } @inproceedings{ Author = {Howcroft, Debra and Ferneley, Elaine}, Title = {A critical Approach to Information Systems Development}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1011-1016}, Year = {1996} } @inproceedings{ Author = {Howcroft, Debra and McDonald, Robert}, Title = {An ethnographic study of IS investment appraisal}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {779-792}, Year = {2004} } @inproceedings{ Author = {Howcroft, Debra and Mitev, Nathalie N.}, Title = {Doctors on the Net: are GPS ready for the Information Superhighway?}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {866-879}, Year = {1999} } @inproceedings{ Author = {Howcroft, Debra and Richardson, Helen and Wilson, Melanie}, Title = {"Now You See it... Now You Don't" Myths of the Dot.Com Market}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {98-108}, Year = {2001} } @inproceedings{ Author = {Hoyer, Volker and Stanoevska-Slabeva, Katarina}, Title = {Towards a reference model for grassroots enterprise mashup environments}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2279-2290}, Abstract = {A new kind of Web-based application, known as Enterprise Mashups, has gained momentum in the last years: Business users with no or limited programming skills are empowered to leverage in a collaborative manner user friendly building blocks and to combine and reuse existing Web-based resources within minutes to new value added applications in order to solve an individual and ad-hoc business problem. Current discussions of the Mashup paradigm in the scientific community are limited on technical aspects. The collaboration and the peer production management aspects of the Mashup development have received less attention yet. In this paper, we propose a reference model for Enterprise Mashups which provides a foundation to develop and to analyse grassroot Enterprise Mashup environments from a managerial and collaborative perspective. By following the design science research approach, we investigate existing reference models and leverage the St. Gallen Media Reference Model (MRM). The development of Enterprise Mashups is structured by market transaction phases similar to electronic markets. The user roles, the necessary processes and the resulting services are modelled according to the views of the MRM. By means of the SAP Research RoofTop Marketplace prototype we demonstrate the application of the designed reference model for grassroots Enterprise Mashups environments.}, Year = {2009} } @inproceedings{ Author = {Hrastinski, Stefan}, Title = {Exploring Informal and Formal Dimensions of Computer-Mediated Communication: Towards An Enhanced Model for Research and Practice}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2185-2195}, Abstract = {It has been recognized for many years that informal communication is an important part of effective work and thus vitally important in organizations. However, research on informal dimensions of information systems is rare. In this paper, Fish et al.'s (1990) model that distinguishes characteristics of informal and formal dimensions of computer- mediated communication (CMC) is further developed. The enhanced model is exemplified and tested by analysing three applications of CMC, in which different media are used for different purposes. The applications illustrated that a medium may be more or less useful for supporting informal or formal communication. However, the most important influence on the degree of formality was the task and how the medium was used, rather than the medium itself. It is argued that, even though the model proposed here needs to be further developed, it can be useful as support for researching, choosing and designing CMC of varying degrees of formality.}, Year = {2008} } @inproceedings{ Author = {Hrastinski, Stefan}, Title = {What is Online Participation and How may it be Studied in E-Learning Settings?}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2014-2025}, Abstract = {It is commonly argued that a key challenge for e-learning is to encourage learner participation. Even though this challenge has received increased attention by researchers, little effort has been put into developing a sound theoretical understanding of what online participation actually is and how it may be studied empirically. This paper examines the conceptions and research approaches that underlie research on online participation in e-learning settings. A classification scheme was iteratively developed and used when publications on the topic were reviewed. It was found that research is dominated by low-level conceptions of online participation, which relies on frequency counts as measures of participation. However, some researchers aim to study more complex dimensions of participation, such as whether participants feel they are taking part and are engaged in dialogues, reflected by using a combination of perceived and actual measures of participation. In conclusion, a definition of online learner participation that more explicitly acknowledges its more complex dimensions, such as doing, thinking, feeling, and belonging, is proposed.}, Year = {2008} } @inproceedings{ Author = {Hrastinski, Stefan and Carlsson, Sven A. and Henningsson, Stefan and Keller, Christina}, Title = {On How to Develop Design Theories for IS Use and Management}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {279-290}, Abstract = {Design science research is an essential part of IS research since the field should not only try to understand how the world is but also how to change it. We argue that the aim of IS design science research should be to develop practical knowledge not only for the design and improvement of IS but also for IS use and management. Whereas substantial methodological support exists for researchers engaged in behavioural IS research, only limited methodological support exists for researchers with the ambition to develop new IS design theories and new IT artefacts. For the development of design theories for IS use and management the methodological support is even weaker. To overcome this shortcoming we suggest an approach for design research on IS use and management. We give two examples of the proposed approach in use by applying it to the areas of knowledge management systems and e-learning.}, Year = {2008} } @inproceedings{ Hrastinski.Keller.ea2007-PrescriptiveGuidelineswhen, Author = {Hrastinski, Stefan and Keller, Christina and Carlsson, Sven A.}, Title = {Prescriptive Guidelines for when to Use Synchronous Communication in E-Learning Environments}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {358-369}, Note = {Presented in track E-Work, session E-Learning \& Collaboration 1, on Thu, 7. Jun from 18:15-18:45}, Abstract = {It is commonly argued that asynchronous computer-mediated communication (CMC) is preferable for promoting reflection and discussing complex ideas in e-learning environments. However, conclusions on when it is beneficial to use synchronous CMC are inconclusive. In order to address this problem, we propose an initial design theory for when to support synchronous communication, as a complement to asynchronous communication, in e-learning environments. The design theory is formulated by retrospectively analysing a series of studies on CMC in e-learning settings conducted between 2003 and 2006. It comprises six prescriptive guidelines primarily designed for practitioners. Nevertheless, the guidelines can also be considered to be research hypotheses since they can be tested and further developed in future research. It is acknowledged that the guidelines proposed here can, however, only be hypothesized to be useful until they have undergone thorough evaluation.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Hrastinski, Stefan and Monstad, Therese}, Title = {Designing and evaluating an interactive video website for organizational learning}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {526-536}, Abstract = {The interest in audio and video technologies has surged as IT infrastructures and network capacities have improved. Surprisingly, there have been rather few studies on such emerging technologies in organizational settings. In this research-in-progress paper, we explore the impact of the use of an interactive video website, comprising videos promoting a company's core values, on organizational learning. More specifically, we intend to study how the use of a video website affects the awareness of a company’s core values and whether this will also influence the behaviour of the employees. Two web surveys are being designed for the study. The first survey was conducted prior to introducing the video website. In this paper, we present initial results from the first survey. We are currently in the process of designing a follow-up questionnaire in order to assess cognitive and behavioural effects of introducing the video website. As a complement, we will also conduct interviews and observations of how the video website is used.}, Year = {2009} } @inproceedings{ Author = {Hsu, Carol and Lee, Jae-Nam}, Title = {Strategic Response to the Institutional Process on the Adoption and Assimilation of}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1394-1405}, Abstract = {Institutional theories have been adopted to explain and predict the process of Information Systems (IS) innovation in organisations. However, most institutional- centred frameworks overlook the significance of external economic efficiency and internal organisational capability when organisations consider strategic responses to institutional conformity pressure. Focusing on the diffusion of IS security management as an administrative innovation, this paper develops an integrative framework that illustrates how economic and organisational factors contribute to the organisational decision-making process in the light of institutional influences on the adoption and assimilation of IS security management. The proposed model and hypotheses then plan to be tested using the data collected from two-stage longitudinal study.}, Year = {2008} } @inproceedings{ Author = {Hu, Qing and Dinev, Tamara and Hart, Paul and Cooke, Donna}, Title = {Top Management Championship and Individual Behaviour Towards Information Security: An Integrative Model}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1310-1321}, Abstract = {We develop an individual behavioural model in the context of information security in organizational settings. This model integrates the top management championship theory and the theory of planned behaviour in conjunction with organizational culture and personality traits. Using structural equation modelling techniques and survey data, we test hypotheses on how top management beliefs and participation influence key individual behavioural determinants as well as the role of organizational culture and personality traits in moderating the relationships among key constructs. We find that the influence of top management on employee behaviour is mostly through the top management participation in information security-related initiatives and activities. More importantly, we find that a rules-oriented organizational culture enhances the effect of top management participation on employee behaviour. However, the hypothesized moderating effect of personality trait (dutifulness) on the relationships between attitudes, subjective norm, perceived behavioural control and behavioural intention are not supported.}, Year = {2008} } @inproceedings{ Author = {Hu, Qing and Frisk, Elisabeth and Eikebrokk, Tom Roar and Hallikainen, Petri and Päivärinta, Tero and Nurmi, Antti}, Title = {IT investment evaluation: why hasn ’t it become an organization routine?}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1244-1255}, Note = {340_Paper.pdf}, Year = {2006} } @inproceedings{ Hu.Frisk.ea2007-ITInvestmentEvaluation, Author = {Hu, Qing and Frisk, Elisabeth and Hallikainen, Petri and Eikebrokk, Tom Roar and Päivärinta, Tero and Nurmi, Antti}, Title = {IT Investment Evaluation as a Socio-Political Process: Determinants to Managerial Adoption and Use}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1007-1018}, Note = {Presented in track Information Systems and Economics, session IT, Performance and Productivity Evaluation, on Fri, 8. Jun from 09:45-10:15}, Abstract = {Researchers have long recognized that IT investment evaluation is a complex socio-technical process. Some scholars even consider it as a socio-political process based on the argument that evaluations are conducted from the vantage points of the stakeholders. While anecdotal evidences of these arguments are plenty, empirical support based on large samples and rigorous methodologies are rare in the current IT evaluation literature. In this study we present the results of a structural equation analysis of a socio-political model of using survey data collected from 312 Swedish companies. Our results show that organizational power and political factors play a significant role in forming the managers intention to conduct formal IT investment evaluation, which in turn strongly predicts the actual use of the formal evaluation methods and frameworks. While perceived usefulness still significantly influences intention, as previously reported, the power and political factors are shown to influence the action directly with or without the mediation of intention, supporting the strong influence of organizational politics in the IT investment evaluation process.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Hu, Qing and Quan, Jim}, Title = {Information intensity and the impact of IT investments on productivity: an industry level perspective}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {822-832}, Year = {2003} } @inproceedings{ Author = {Huang, Jimmy C. and Newell, Sue and Galliers, Robert D.}, Title = {The Impact of Organizational Sub-cultures on the Implementation of Component- based Development : A Case Study of an International Investment Bank}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {219-228}, Year = {2002} } @inproceedings{ Author = {Huang, Jimmy C. and Newell, Sue and Pan, Shan L.}, Title = {Knowledge Integration: Learning from the Millennium Bug Experience: A Case Study of NatWest Bank Global Financial Markets}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {623-629}, Year = {2000} } @inproceedings{ Author = {Huang, Jimmy C. and Newell, Sue and Pan, Shan L. and Galliers, Robert D.}, Title = {Knowledge integration processes within the context of enterprise resources planning (ERP) systems implementation}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1212-1226}, Year = {2001} } @inproceedings{ Author = {Huang, Jimmy C. and Newell, Sue and Poulson, Brad and Galliers, Robert D.}, Title = {Deriving Value from a Commodity Process: a Case Study of the Strategic Planning and Management of a Call Center}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {503-512}, Year = {2005} } @inproceedings{ Huang.Chiu.ea2007-RevisitingAntecedentsof, Author = {Huang, Li-Ting and Chiu, Chen-An and Sung, Kai and Farn, Cheng-Kiang}, Title = {Revisiting the Antecedents of Flow Experience in Different On-Line Communication Environments}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {298-309}, Note = {Presented in track E-Work, session Distributed E-Work, on Thu, 7. Jun from 12:15- 12:45}, Abstract = {Flow experience is quite frequent when performing a variety of on-line activities and is a good predictor for on-line users loyalty and revisiting. Most previous research emphasizes the effects of challenge/skill, focused attention, telepresence and web characteristics on flow experiences. However, text-based communication systems without features of telepresence and web characteristics still seem to create opportunities of flow experience. Subject involvement and interpersonal interaction were identified as other important factors when users gradually rely on Internet for information sharing, message exchange and relational communication. To explore the reasons of the prevalence and flow state in text-based communication environments, this study incorporate subject involvement and interpersonal interaction as critical antecedents. Results show that subject involvement, interpersonal interaction and interactivity speed are critical to focused attention, which enhances users flow experience. As regards effect of telepresence, perceived attractiveness of interface is a significant facilitator for users to get into flow experience in web-based, rather than in text-based communication environments. Interactivity speed is unrelated to flow experience in both web-based and text-based communication environments. The influence of interpersonal involvement is diminished in web-based communication environments. Implications and limitations are discussed.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Huang, Li-ting and Farn, Cheng-kiang and Yin, Kuo-lien}, Title = {On Initial Trust Building for E-Commerce: Revisiting from the Perspective of Signal Theory and Trust Transference}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {955-968}, Year = {2005} } @inproceedings{ Author = {Huang, Li-Ting and Leu, Jun-Der and Farn, Cheng-Kiang}, Title = {Factors Affecting Customer Loyalty to Application Service Providers in Different Levels of Relationships}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {37-48}, Abstract = {Application service providers are trying their best to enhance existing customers¡¦ loyalty because of the prosperous and competitive market. Customers switch suppliers based on economic evaluation. Other suppliers easily imitate the competitive edge derived from price and cost factors. From social exchange theory and relationship management, psychological factors are important for industrial customer loyalty formation in addition to economical considerations. The comparative importance of psychological and economical considerations in variant context is further explored based on relational exchange theory and relationship development process. Results show that both psychological and economical factors influence customers¡¦ loyalty to ASPs, yet affective commitment is more important than continuous commitment. Paying more attention to psychological considerations may be good in B2B relationships. Value-added service and service quality deepen affective commitment in turn promote loyalty. Improving service quality is a necessary criterion for loyalty. Increasing investment size and reducing attractiveness of alternatives enhance continuous commitment. An important finding is that relationship age and frequency moderate the association among continuous commitment, affective commitment and loyalty. In the case of high relationship age/frequency, affective commitment is the major contributor, while continuous commitment primarily contributes to loyalty in the case of low relationship age/frequency. Implications and limitations are discussed.}, Year = {2008} } @inproceedings{ Author = {Huang, Wayne}, Title = {Exploring the Fit between GSS Generic Structures and Task Types in Small Group Decision Making Meetings}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {330-348}, Year = {1999} } @inproceedings{ Author = {Huemer, Christian}, Title = {The growing need for meta messages in electronic data interchange}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {869-880}, Year = {1998} } @inproceedings{ Author = {Huertas, Paula Luna and Ordaz, Mercedes Garcia and Lopez, Francisco Jose Martinez and Rubio, Enrique Liacer and Baraias, Rafael Del Pozo and Silvera, Jose Luis Salmeren}, Title = {Panel: Using IT to Create Virtual Companies in Peripheral Regions of Europe}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1542-1544}, Year = {1997} } @inproceedings{ Author = {Hughes, Jim and Jones, Steve}, Title = {Reflections on the use of grounded theory in interpretive information systems research}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {833-845}, Year = {2003} } @inproceedings{ Author = {Hughes, Martin and Golden, William}, Title = {Intranet technology as an enabler of BPR: AN exploratory study in public healthcare}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1149-1158}, Year = {2001} } @inproceedings{ Author = {Hughes, Martin and Powell, Philip and Panteli, Niki and Golden, William}, Title = {Risk Mitigation and Risk Absorption in IOS: A Proposed Investigative Study}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {793-800}, Year = {2004} } @inproceedings{ Author = {Hummel, Johannes and Lechner, Ulrike}, Title = {Communities - The Role of Technology}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1264-1275}, Year = {2001} } @inproceedings{ Author = {Hüsing, Silke}, Title = {Effects of Internet Facilities on Tax Businesses - Potential Advantages and Vocational Restrictions}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {349-369}, Year = {1999} } @inproceedings{ Author = {Hüsing, Tobias and Selhofer, Hannes}, Title = {The Digital Divide Index - A Measure Of Social Inequalities In The Adoption Of ICT}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1273-1286}, Year = {2002} } @inproceedings{ Author = {Hustad, Eli and Munkvold, Bjørn Erik and Møll, Brigitte Vigemyr}, Title = {Using IT for Strategic Competence Management: Potential Benefits and Challenges}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {801-812}, Year = {2004} } @inproceedings{ Author = {Huysman, Marleen}, Title = {Creating the Mobility Pass, A Case of Generative Learning}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1143-1152}, Year = {1996} } @inproceedings{ Author = {Huysman, Marleen and Newman, Michael}, Title = {Developing information systems in a turbulent environment: the case of the Dutch social security system}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1608-1615}, Year = {1998} } @inproceedings{ Author = {Iacovou, Charalambos L.}, Title = {Interorganisational systems and organizational mortality}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {75-86}, Year = {1995} } @inproceedings{ Author = {Iacovou, Charalambos L. and Dexter, Albert S.}, Title = {Managing runaway projects: a DELPHI survey}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1140-1153}, Year = {1998} } @inproceedings{ Author = {Ibragimov, Valisher and Sims, Julian}, Title = {An Updated View of the Productivity Paradox in the Early 21st Century}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {575-586}, Abstract = {Information Technologies (ITs) are an inseparable part of modern life and one of the key drivers of economic activity. However, rapidly growing investments in IT, since the 1970s, coincided with poor productivity gains. This problem of the 'productivity paradox' has attracted much academic attention. Using statistical data from 21 developed countries, this paper analyses the trends of productivity paradox from 1995 to 2005 employing three-level methodological approach to assess the productivity. The first level analysis examines macroeconomic indicators (GDP per capita and IT investment growth), the second level considers the internal structure of IT investments, and the third level analyses labour and multi-factor productivity. The findings of the study suggest there is a high positive correlation of IT investments with GDP growth. At the same time labour and multi-factor productivity do not significantly correlate with technology investments.}, Year = {2008} } @inproceedings{ Ibrahim.Ribbers.ea2007-InfluencesofEmployees, Author = {Ibrahim, Mohammed and Ribbers, Pieter M. and Bettonvil, Bert}, Title = {The Influences of Employees and Managers on Interorganizational Systems: A Resources-Based Perspective}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {227-238}, Note = {Presented in track E-Business, session Organizational Aspects of E-Business, on Sat, 9. Jun from 10:00-10:30}, Abstract = {Previous research has emphasized the importance of employees, managers and human efforts in general in attaining operational and strategic benefits from the use of IT. This paper focuses on how human efforts influence the operational and strategic benefits attained from the use of the interorganizational systems (IOSs). A conceptual model is constructed combining transaction-cost economics, resource-based view, operational benefits and strategic benefits. The empirical data is acquired through a mixed-method approach by combing two qualitative case studies and a quantitative field study. The findings indicate that human efforts positively influence two distinctive IOS capabilities: cross-organizational business processes and cross-organizational transfer of information and knowledge. The data also show to some extent support for the hypotheses that cross-organizational business-processes positively influence the attainment of operational benefit and cross-organizational knowledge transfer positively influence the attainment of strategic benefits.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Iden, Jon and Eikebrokk, Tom Roar and Olsen, Dag H. and Opdahl, Andreas L.}, Title = {Process change projects: a study of Norwegian practice}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1671-1682}, Note = {441_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Igbaria, M. and Iivari, Juhani}, Title = {Determinants of user participation}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {487-500}, Year = {1995} } @inproceedings{ Author = {Ignatiadis, Ioannis and Nandhakumar, Joe}, Title = {Enterprise Systems as Embedding and Disembedding Technologies - Power Implications for Work Relationships}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {621-628}, Year = {2005} } @inproceedings{ Author = {Ignatiadis, Ioannis and Nandhakumar, Joe}, Title = {Organizational work with enterprise systems: a double agency perspective}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {422-433}, Note = {110_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Iivari, Juhani and Hirschheim, Rudy and Klein, Heinz K.}, Title = {Towards More Professional Information Systems Development: ISD as Knowledge Work}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1025-1036}, Year = {2001} } @inproceedings{ Author = {Iivari, Juhani and Venable, John}, Title = {Action research and design science research - Seemingly similar but decisively dissimilar}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1642-1653}, Abstract = {Prior research has identified the similarity of Action Research (AR) and Design Science Research (DSR). This paper analyses AR and DSR from several perspectives, including paradigmatic assumptions of ontology, epistemology, methodology, and ethics, their research interests, and activities. We identify that often AR does not share the paradigmatic assumptions and the research interests of DSR, that some activities in DSR are always mutually exclusive from AR, and that there may be no, little, or significant (but not total) overlaps between AR and DSR. Thus we judge that AR and DSR are decisively dissimilar. We further identify several key problems with combining AR and DSR based on the ethical requirement of researchers to identify and manage risks to research stakeholders. Management of such risks is done by careful disclosure, identifying research limitations or by choosing alternative methods than AR for accomplishing DSR.}, Year = {2009} } @inproceedings{ Author = {Iivari, Netta}, Title = {The Role of Organizational Culture in Organizational Change - Idenfying a Realistic Position for Prospective IS Research}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {427-438}, Year = {2005} } @inproceedings{ Author = {Iivari, Netta}, Title = {Usability in Open Source Software Development: An Interpretive Case Study}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1466-1477}, Abstract = {This paper analyzes usability in open source software (OSS) development. OSS development is a current phenomenon both in Information Systems (IS) research and practice. Also the Human Computer Interaction (HCI) community has started to acknowledge OSS development as an interesting object of study. The importance of usability is accepted within the both fields of IS and HCI. Usability of the OSS tends to be poor, but usability is becoming a relevant topic of research also in the OSS context, even though, to date, it has not been examined much. Therefore, an interpretive case study is carried out to examine how usability is understood and dealt with in an OSS project. The results show that different kinds of meanings have been attached to usability in the project, and some action has also been taken to ensure it in the development. However, clear targets for improvement can also be identified. Implications both for theory and practice are discussed.}, Year = {2008} } @inproceedings{ Author = {Im, Ghiyoung and Raven, Arjan}, Title = {Fit and social construction in knowledge management systems}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {846-853}, Year = {2003} } @inproceedings{ Author = {Indulska, Marta and Recker, Jan and Rosemann, Michael and Green, Peter F.}, Title = {Representational Deficiency of Process Modelling Languages: Measures and Implications}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1632-1643}, Abstract = {The large number of available process modelling languages has given rise to the need for evaluation and comparison of their representational capabilities. Over the last few years, the research community has risen to the challenge by carrying out a significant amount of work in the area of such analysis. Much of this effort is based on the Bunge-Wand-Weber representation model, a common benchmark used for the analysis of grammars that purport to model the real world and the interactions within it. However, the carried out BWW analyses of various process modelling languages exist largely separately from each other, with no comprehensive effort at the comparative measurement of their representational capability. This paper introduces four measures that, together, reflect the representational capacity and clarity of a process modelling language. These four measures are used in this paper to compare seven popular process modelling languages. The work provides insights into the representational deficiency similarities and differences between process modelling languages and also predicts some of their implications for practice.}, Year = {2008} } @inproceedings{ Author = {Introna, Lucas D.}, Title = {Information: A hermeneutic perspective}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {171-179}, Year = {1993} } @inproceedings{ Author = {Introna, Lucas D.}, Title = {Notes on Self-Organizing Information Systems}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {323-336}, Year = {1996} } @inproceedings{ Author = {Introna, Lucas D. and Cushman, Mike and Moore, H.}, Title = {The Virtual Organisation - Technical or Social Innovation? Lessons from the Film Industry}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {615-622}, Year = {2000} } @inproceedings{ Author = {Introna, Lucas D. and Tiow, Bee Leng}, Title = {Thinking About Virtual Organisations and the Future}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {995-1009}, Year = {1997} } @inproceedings{ Author = {Ippisch, Tobias and Thiesse, Frédéric}, Title = {On the Economic Value of Supply Chain Visibility: The Example of Improved Emergency Ordering}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2592-2603}, Abstract = {Location technologies such as GPS or GSM cell tracking can be used to improve the control of production and transport processes along the entire supply chain. In this paper, we particularly consider the benefits of location systems with regard to supply chain visibility for improving emergency ordering decisions. For this purpose, we first present an overview of the underlying base technologies that can be used for supply chain monitoring today and a review of prior research on inventory control with emergency ordering. With the help of a simulation model, we show that higher supply chain visibility can be used to identify and avoid unnecessary emergency orders, resulting in cost savings for the overall inventory system. In addition, we identify optimal levels of supply chain granularity and discuss why the maximum resolution that may be achievable from a technological perspective does not necessarily lead to cost-optimal results.}, Year = {2008} } @inproceedings{ Author = {Isaias, Pedro Teixeira and Rodrigues, Ivo Alexandre and Sousa, Dias de}, Title = {RIS in Alentejo: Liberators in the Information Age}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {45-53}, Year = {2001} } @inproceedings{ Author = {Isari, Daniela}, Title = {Does time matter? The role of ICT in shaping temporal assumptions}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2432-2443}, Abstract = {Despite its importance to temporal issues, research into the temporal impacts of information technology in organizations is still limited. On the other hand, organizational culture research shows that the way time is perceived and collectively organized reflects assumptions that are an expression of the specific organizational setting, underscoring that cultural assumptions are an important contributory factor to the strength and direction of organizational change. In this contribution, we investigate the role ICT can play in promoting changes in the temporal dimension of organizational culture, and seek to assess whether temporal assumptions can affect the way a new system is used, thus facilitating/hindering the achievement of the expected results. This research-in-progress paper presents some preliminary results of a multiple case study, showing what types of 'temporal performance' management expects to see thanks to the introduction of a workflow system, and showing that managers have different levels of awareness about potential temporal performance of the system. Preliminary results also seem to confirm that, after the introduction of the workflow, some temporal dimensions of organizational culture of the departments involved present some significant changes, which confirm hypothesis 1 of the study, but also some contradictory effects that seem to confirm hypothesis 2.}, Year = {2009} } @inproceedings{ Author = {Ivanov, Kristo and Ciborra, Claudio U.}, Title = {East and West of IS}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1740-1748}, Year = {1998} } @inproceedings{ Author = {Iversen, Jakob H. and Johansen, J. and Nielsen, Peter Axel and Pries-Heje, Jan}, Title = {Combining quantitative and qualitative assessment methods in software process improvement}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {451-466}, Year = {1998} } @inproceedings{ Author = {Iversen, Jakob H. and Mathiassen, Lars and Nielsen, Peter Axel}, Title = {Managing Risks in Software Process Improvement}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {370-385}, Year = {1999} } @inproceedings{ Author = {Ives, Blake}, Title = {The internet, the web and the academic: why some move and some do not?}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1365-1366}, Year = {1996} } @inproceedings{ Author = {Jackson, Paul}, Title = {Ontology and business: creating structure for storing and accessing organisational knowledge on intranets}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {813-824}, Year = {2004} } @inproceedings{ Author = {Jackson, Paul and Klobas, Jane E.}, Title = {Envisioning the Virtual Workplace: Conceptualising Virtualisation}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {842-853}, Year = {2005} } @inproceedings{ Author = {Jackson, Paul and Klobas, Jane E.}, Title = {Transactive memory in distributed organizations}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {390-401}, Note = {97_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Jackson, Stephen and Philip, George}, Title = {Organisational Culture and the Management of Technological Change: A Theoretical Perspective}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1259-1270}, Year = {2005} } @inproceedings{ Author = {Jacob, Ansger and Müller, Marcus and Kirn, Stefan}, Title = {An event-driven approach to dynamic situation detection}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1927-1938}, Abstract = {To cope with the emerging demand for individual products and services, new approaches for handling the individualization in dynamic supply chains are needed. Our object of investigation is to establish Situation-awareness (SA) in an assistant information system for supply chain partners to cope with individualization-driven demands. Our contribution is an event-driven architecture design to enable situational planning using the Situation Calculus upon distributed contextual information. Sensors raise events among supply chain partner's information systems, which are combined to context events in order to derive situations on partner level. Our works follows the Design Science in Information Systems Research to design and evaluate the architecture design. The preliminary descriptive evaluation uses life stock transports as an example.}, Year = {2009} } @inproceedings{ Author = {Jacucci, Edoardo and Grisot, Miria and Hanseth, Ole}, Title = {Fight risk with risk: reflexivity of risk and globalization in IS}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {825-835}, Year = {2004} } @inproceedings{ Author = {Jacucci, Gianni and Wagner, Ina and Tellioglu, Hilda}, Title = {Design Games as a Part of Social Practice Design: A Case of Employees Elaborating on Organizational Problems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {219-230}, Abstract = {This paper describes the experiences of practicing �social practice design� with two user groups in a small company producing virtual electronic components. Based on an ethnographic study of ongoing production work and meetings in this company we identified several core problems which were expressed in terms of �how can we overcome this problem� questions, among them: �How to acquire a business management culture� and �How to change from being sophisticated contractors to a profitable brand�. These questions were addressed by the two user groups in the form of two design games � the organizational kit game and the creative product design game. The paper describes how these design games facilitated vision creation, enabling participants to act as change agents. The design games helped them voice their concern and get a common understanding. The physical objects that served as game elements supported their engagement. Image cards and organization building blocks served as thinking tools � we could observe participants selecting, picking up, moving, labelling these elements, thereby enacting ideas whilst talking. The playful and fun aspect of a game activated participants to engage, explore options, and enter the realm of the imaginary. They helped establish a situation of trust and confidentiality.}, Year = {2008} } @inproceedings{ Author = {Jadaan, Taline and Stenmark, Dick}, Title = {Knowledge Workers' Use of Electronic Information Sources}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {778-789}, Abstract = {Knowledge workers are those who interact knowledgeable with information by creating, reading, analyzing and acting upon it. Being able to find relevant information is thus an important task for any knowledge worker, but how is this achieved? By interviewing knowledge workers about their information seeking activities, we have produced novel findings. Firstly, we suggest that the knowledge worker moves between and within three different information environments ? the local, the organizational and the global ? and are thus forced to switch between tools to satisfy an information need. Therefore we suggest that future tools need to be designed to allow seamless interaction across all environments and tools. Secondly, the knowledge worker does not use the intranet search engine but finds intranet information via URLs received from colleagues. Thirdly, the knowledge worker seems to appreciate the judgment of fellow employees and to trust human filtering more than computer algorithms. Fourthly, surprisingly often the knowledge worker searches manually in the local and organizational environment, despite the existence of search tools. In contrast, when the public web is searched, search engines are often used heavily. We discuss how these findings are useful insights for the design of future information seeking tools.}, Year = {2008} } @inproceedings{ Author = {Jaffar, Ahmad D. and Shah, Hanifa}, Title = {Semiotic notation principles for business process modelling}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1949-1961}, Note = {487_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Jahner, Stefanie and Böhmann, Tilo and Krcmar, Helmut}, Title = {Anticipating and considering customers ’ flexibility demands in is outsourcing relationships}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1987-1994}, Note = {504_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Jain, Vikas and Kanungo, Shivraj}, Title = {Performance impacts of is at the individual level: An integrated model}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {770-782}, Note = {195_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Jakoubi, Stefan and Goluch, Gernot and Tjoa, Simon and Quirchmayr, Gerald}, Title = {Deriving Resource Requirements Applying Risk-Aware Business Process Modeling and Simulation}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1542-1554}, Abstract = {Today, companies face the challenge to effectively and efficiently perform their business processes as well as to guarantee their continuous operation. To meet the economic requirements, companies often consult business process management experts. The robustness and continuity of operations is separately considered in other domains such as business continuity management and risk management. The shortcoming of this separation is that in most cases a common reasoning and information basis is missing. With the risk-aware process modeling and simulation methodology named ROPE we fill this gap and combine the strengths of the aforementioned domains. In this paper, we present new ROPE simulation capabilities focusing on the determination of resource requirements considering the impact of occurring threats on business processes. Furthermore, we introduce an example scenario to clarify how a company can benefit from applying these extensions.}, Year = {2008} } @inproceedings{ Jakoubi.Tjoa.ea2007-RopeMethodologyEnabling, Author = {Jakoubi, Stefan and Tjoa, Simon and Quirchmayr, Gerald}, Title = {Rope: A Methodology for Enabling the Risk-Aware Modelling and Simulation of Business Processes}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1596-1607}, Note = {Presented in track IS Security \& Risk, session IS Security Method and Models, on Fri, 8. Jun from 09:45-10:15}, Abstract = {Risk management is essential regarding the maintenance of a companys business processes. The ability of companies to prevent risks as well as to respond quickly and appropriately to emerging threats is increasingly becoming a crucial success factor. In order to cope with these challenges, companies constitute business process and risk management approaches. Traditional business process management focuses on the economical optimization of processes. Apart from that, risk management designs robust business processes to strengthen the resilience of daily business. Both domains try to improve business, but both approach this goal from a different view on the understanding of improvement. Due to the fact that optimizing recommendations of business process management and risk management may be contradictory, we propose one unified method that unites both points of views to enable risk-aware business process management and optimization. In this paper, we introduce the ROPE (Risk-Oriented Process Evaluation) methodology which combines capabilities of business process management, risk management and business continuity management to support the holistic evaluation of business processes not only regarding their economic efficiency but also their robustness and security. Furthermore, we demonstrate how to enable risk-aware business process management and simulation through the application of the ROPE methodology.}, Keywords = {ECIS, ECIS2007, research paper,IS Security & Risk}, Year = {2007} } @inproceedings{ Author = {Jamieson, Rodger and Winchester, Donald and Stephens, Gregory and Smith, Stephen}, Title = {Developing a Conceptual Framework for Identity Fraud Profiling}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1418-1429}, Abstract = {This paper addresses three main areas and develops a conceptual framework for identity fraud profiling. First, we identify the main contemporary profiling methods that are crime and/or business based. Second, accepting the current information systems (IS) facilitated attack channels and methods used by identity crime perpetrators (Jamieson & Stephens & Winchester 2007), we investigate how to best profile identity crime/fraud perpetrators. Here we are guided by relevant components of current business and crime profiling techniques. Second, analysis of interview data from industry and government agency participants was carried out using a modified grounded theoretical approach and concept mapping. Third, we consider, what identity fraud profiling systems target victim organisations might use and implement. We provide a definition for identity fraud profiling grounded from expert interviews, and based on profiling and identity crime literature. The major contributions of this paper are formation of an identity fraud profiling definition, construction of a profiling classification taxonomy, and development of an identity fraud profiling conceptual framework. This also involves providing an understanding of the framework's main elements, their relationships and application to identity fraud profiling. This framework will be useful to law enforcement, industry organisations, and government agencies when fighting to deter, detect, and prevent identity crime.}, Year = {2008} } @inproceedings{ Author = {Jamieson, Rodger and Wyatt, David}, Title = {Organisational intelligence for human resource management: systems support for power distribution in organisations}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {766-780}, Year = {1998} } @inproceedings{ Janiesch2007-ImplementingViewsBusiness, Author = {Janiesch, Christian}, Title = {Implementing Views on Business Semantics - Model-Based Configuration of Business Documents}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2050-2061}, Note = {Presented in track Organizational \& Enterprise Engineering, session Models and Methods, on Thu, 7. Jun from 18:15-18:45}, Abstract = {The efficacious exchange of business documents is vital to the successful collaboration of enterprises. Enterprise Systems (ES) played a vital part in standardizing these documents and the business processes involved. However, in a heterogeneous (service-oriented) environment it is not necessarily the case that all partners share the same interfaces. Numerous standardization approaches have been proposed for different areas of application that intend to facilitate data exchange. Thus, the mapping of the documents is still problematic. Recently, approaches to standardize document design evolved, the Core Component Technical Specification (CCTS) being the most current. However, it is not to assume that all standards and application system will integrate CCTS in the same manner and already deviations can be observed. Adaptations of the underlying meta model are inevitable. Furthermore, the instantiation of the actual documents as well as the management of the numerous components has to be supported by a proper method and tool. The aim of the paper is to present a concept and prototype which allows creating views on business documents to facilitate document design and variant management.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Janiesch, Christian and Niemann, Michael and Repp, Nicolas}, Title = {Towards a service governance framework for the internet of services}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2948-2959}, Abstract = {The paradigm of the Internet of Services envisions trade on a global service-enabled internet. Companies, which participate in this new world of services, face the challenges of changing market conditions, new competitive threats, and new legal regulations. Service-oriented Architectures (SOA) provide a promising way to address some of these challenges at the level of the company's IT infrastructure. In order to guideline an enterprise’s organization and IT and ensure smooth operations, governance frameworks have been established. More specifically, IT Governance and recently SOA Governance have been introduced. The basic structure of IT Governance frameworks is applicable to an SOA. However, they lack functionality or applicability concerning SOA-specific challenges. Current approaches, which focus on mere SOA Governance, lack framework scope and are mostly driven by individual companies. This issue aggravates taking into account the shift to an Internet of Services. We identify key issues and provide initial insights on building blocks for a Service Governance Framework which enables operations for companies in a moderated service network. We discuss service life cycle phases, stakeholder roles, and management processes taking into consideration existing frameworks such as ITIL and CObIT as well as industry-specific approaches from companies such as SAP, Oracle, and HP.}, Year = {2009} } @inproceedings{ Author = {Janocková, Gabriela and Genci, Ján}, Title = {State And Perspectives Of Information System "student" At The Technical University Of Kosice, Slovakia}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {176-183}, Year = {2002} } @inproceedings{ Author = {Janson, Marius and Brown, Ann and Cecez-Kecmanovic, Dubravka}, Title = {Strategies for Interweaving Groupware and Organizational Structure}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {243-254}, Abstract = {Several authors claim that realizing benefits of new information technologies requires adjusting such technologies to fit with the organization's context or, alternatively, they suggest adjusting organizational practices to accord with the new technology (Rifkin, 1995). However, as Tyre and Orlikowsky (1993) point out, how organizations follow one or both these prescriptions is as yet ill defined. Therefore, toning down expectations of organizational benefits arising from new technologies such as groupware is in order (Rifkin, 1995). Our case- based research demonstrates an alternative to the aforementioned difficulties. We suggest first developing organizational processes, procedures, and culture needed for business success and, second, implementing information technology that fits seamlessly with organizational characteristics.}, Year = {2008} } @inproceedings{ Author = {Janson, Marius and Cecez-Kecmanovic, Dubravka}, Title = {Information sysems development and the participatory ethos}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {854-863}, Year = {2003} } @inproceedings{ Author = {Janson, Marius and Cecez-Kecmanovic, Dubravka}, Title = {Ecommerce: a social action view}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {671-682}, Note = {177_Paper.pdf}, Year = {2006} } @inproceedings{ Janson.Cecez-Kecmanovic.ea2007-E-GrocerStrategiesCase, Author = {Janson, Marius and Cecez-Kecmanovic, Dubravka and Mäkeläinen, Ville-Pekka}, Title = {E-Grocer Strategies: A Case Study}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {58-69}, Note = {Presented in track E-Business, session E-Commerce: Online Sales, on Thu, 7. Jun from 17:45-18:15}, Abstract = {The total failure and bankruptcy of E-Grocer Webvan shows that online grocers face enormous risks and hence need well thought out business strategies. This paper is a longitudinal case study of the business strategies of two eGrocers that use physical stores to house their Internet-based grocery operations (clicks-and-bricks) and two online only (pure-play) eGrocers. Our study offers several promising ways toward eGrocer strategy formation. Even though our study reports on eGrocer strategies, the lessons learned can be extended to other retailer planning to embrace eCommerce.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Janssen.Kuk2007-ComparingCoordinationArrangements, Author = {Janssen, Marijn and Kuk, George}, Title = {Comparing Coordination Arrangements Enabled by Web Services and Web Service Orchestration Technology}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1718-1728}, Note = {Presented in track IS and Transformation, session Alignment, Process, and Technologies, on Fri, 8. Jun from 08:45-09:15}, Abstract = {Web services create interoperability among information systems and web service orchestration enables the coordination of activities. Both enable public agencies to cooperate more and more in chains to deliver services to their constituents. There are various ways to organize the coordination of cross-agency processes. In general it can be done in either a centralized or a decentralized way. Yet there is much confusion about which type of arrangement best fits public administration. In this paper we report two case studies; the first one takes a decentralized way to coordinate activities and the other takes a centralized approach. Using interviews we identified the main pros and cons of each approach and compared them with each other. We found that decentralized orchestration takes a shorter lead time, and requires less structural and organizational transformation, however, is less transparent for users. Whereas centralized orchestration makes responsibilities and dependencies clear and avoids duplications of activities, however, it not only needs a longer implementation period to realize its potential benefits but also requires additional communication and creation of new cross-agency interfaces.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Author = {Jarulaitis, Gasparas and Monteiro, Eric}, Title = {Cross-contextual use of integrated information systems}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2073-2084}, Abstract = {Large-scale organizations are increasingly promoting more collaborative and collective work practices across organizational boarders. A predominant way to achieve better collaboration in large-scale heterogeneous contexts is to establish an integrated and standardized technological infrastructure. Ethnographically inspired studies, on the other hand, have challenged such perspective and illustrated that generic technology does not fit in local contexts and needs to be worked-around. Similarly, this paper empirically exemplifies local workarounds and illustrates ongoing and persistently imperfect integration of a collaborative infrastructure in a global oil and gas company. More importantly, however, our analysis focuses on how integrated technology is used across contexts. We illustrate how local workarounds, as a result of tight technological integration, shape use patterns across contexts. Integrated systems establish interdependencies across contexts, thus, the use implies cross-contextual rather than local enactment. Since the trajectory of enactment is influenced by cross-contextual constrains, our study is addressing the existing overemphasis on studying/analysing the use of technology in isolated local contexts. Practically, our study suggests considering workarounds as an intrinsic part of every day work, which should be calculated as additional costs of making the generic technology to work in practice.}, Year = {2009} } @inproceedings{ Author = {Järveläinen, Jonna}, Title = {The impact of prior online shopping experience on future purchasing channel choice}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {864-875}, Year = {2003} } @inproceedings{ Author = {Jarvenpaa, Sirkka L. and Shaw, Thomas}, Title = {Understanding the effects of member diversity in global virtual teams}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {365-377}, Year = {1998} } @inproceedings{ Author = {Järvinen, P. H.}, Title = {Research Questions Guiding Selection of an Appropriate Research Method}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {124-131}, Year = {2000} } @inproceedings{ Jaervinen2007-ReviewingofResults, Author = {Järvinen, Pertti H.}, Title = {On Reviewing of Results in Design Research}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1388-1397}, Note = {Presented in track IS Research Methodologies, session Design approaches, on Thu, 7. Jun from 18:45-19:15}, Abstract = {Design research is emerging research approach. Concerning the most important research outcome of design research, an artefact or innovation, the business needs are then emphasized. In their seminal article of design research, March and Smith (1995) stressed on some universal criteria. Later Hevner et al. (2004) presented their 7 guidelines. In this paper their sketched approaches are further elaborated. Two new resource types (human and informational ones) are proposed and the goal function is defined for reviewing goodness of design research. In the same connection scientific research results are classified into three classes in general, and into four classes in design research especially. Both classifications are novel. The extensions and results are then discussed.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Jayaganesh, Malini and Shanks, Graeme}, Title = {A cultural analysis of business process management governanace in Indian organisations}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1394-1405}, Abstract = {Business process management (BPM) is a key issue for organisations, particularly in a global business environment. In this paper we synthesise a framework for BPM governance and then report two case studies that explore the influence of national culture on BPM governance in India. One case study involves a global outsourcing services company with Indian origins and the other an Indian manufacturing company that has recently established an overseas presence. The two case studies provide a deep understanding of how culture influences BPM governance differently within each organization and how BPM governance practices can be established to mitigate any negative influences of national culture in a global context.}, Year = {2009} } @inproceedings{ Author = {Jelassi, Tawfik and Christiaanse, Ellen and Pigneur, Yves and Wolf, Stephan}, Title = {Panel: Global electronic commerce: Leading-edge business applications}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1361-1362}, Year = {1996} } @inproceedings{ Author = {Jelassi, Tawfik and Enders, Albrecht}, Title = {Battling over Books (and More): The Internet-Based Competition Between Bertelsmann Online and Amazon.com}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1045-1052}, Year = {2000} } @inproceedings{ Author = {Jelassi, Tawfik and Enders, Albrecht}, Title = {Leveraging wireless technology for mobile advertising}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {836-846}, Year = {2004} } @inproceedings{ Author = {Jelassi, Tawfik and Leenen, Stefanie}, Title = {Embarking on E-Business at Ducati Motorcycles (Italy)}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {397-409}, Year = {2001} } @inproceedings{ Author = {Jelassi, Tawfik and Modwel, Suman}, Title = {The sustainability of India’s comparative advantage in it offshore outsourcing}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2066-2076}, Note = {531_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Jelassi, Tawfik and Pereira, Manuel Joao}, Title = {The Electronic Purse in Portugal: A Mere Payment System Or A Socio-economic 'Revolution'?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1448-1469}, Year = {1997} } @inproceedings{ Author = {Jenkins, Milton A.}, Title = {Meeting the Need for E-Commerce and E-Business Education: Creating a Global Electronic Commerce Concentration in the Masters of Business Administration (MBA) Programme}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1081-1086}, Year = {2001} } @inproceedings{ Author = {Jensen, Tina Blegind and Kjærgaard, Annemette}, Title = {Making Sense of Electronic Patient Records: How Users' Values Influence Technology Adoption}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {913-924}, Abstract = {The purpose of this paper is to explore the relationship between users' sensemaking and the implementation of Information Systems (IS). Building on a practice-based understanding of IS implementation as a social process unfolding in the interrelationship between IS, users and the organizational context, we report from an empirical study of the implementation of an Electronic Patient Record (EPR) system in two Danish hospital wards. We pursue an interpretive research approach to explore how two groups of health professionals make sense of an EPR implementation process. We identify four sets of values (related to status matters, work practices, the core mission of the clinical work, and personal issues) which influence health professionals' sensemaking and actions in this implementation process. These values should be considered by management in order to improve IS implementations in organizations.}, Year = {2008} } @inproceedings{ Author = {Jewels, Tony and Underwood, Alan and Heredero, Carmen De Pablos}, Title = {The role of informal networks in knowledge sharing}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {876-886}, Year = {2003} } @inproceedings{ Jin.Cheung.ea2007-UnderstandingSustainabilityof, Author = {Jin, Xiao-Ling and Cheung, Christy M. K. and Lee, Matthew K. O. and Chen, Hua-Ping}, Title = {Understanding the Sustainability of Virtual Communities in China}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {310-321}, Note = {Presented in track E-Work, session Impact of E-Work, on Thu, 7. Jun from 14:15- 14:45}, Abstract = {This study builds upon the information system continuance model and the information adoption model and proposes a research model explaining user continuance intention to use virtual communities (e.g., Web-based Bulletin Board Systems) for the sake of information adoption. The proposed model was tested using an online survey that was conducted among the users of a non-profit-making Bulletin Board System established by a local university in mainland China. The results suggest that satisfaction and information usefulness are the two key factors influencing users continuance intention to use virtual communities. Satisfaction in turn is determined by information usefulness and source credibility, while information usefulness is determined by both information quality and source credibility. Surprisingly, information quality does not have any significant direct impact on user satisfaction.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Joham, Carmen and Hobson, Elizabeth}, Title = {Romtelecom: A systemic approach to IT policy: a new perspective for developing countries}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {887-895}, Year = {2003} } @inproceedings{ Author = {Johansson, Björn and Sudzina, Frantisek}, Title = {How factors affecting selection of implementation approach influence ERP system implementation costs}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2327-2338}, Abstract = {Different approaches on how to implement or deploy enterprise resource planning (ERPs) systems exist. Although virtually nobody really doubts importance of ERPs for running a business today, there is a sentiment regarding their implementation - both in terms of time and money. In this paper we investigate relationship between factors influencing selection of a specific implementation approach and companies' ability to stay on budget when implementing ERPs. The question is: whether factors influencing implementation approach then affects to what extent ERP system implementation costs exceed planned costs for implementation. The questionnaire research, focused on this issue, was conducted in Denmark, Slovakia and Slovenia. Dependent variables were percentage of actual ERP system implementation costs and staying on budget vis-à-vis the planned costs and budgets. The independent variables were implementation approach, country, company size, information strategy, representation of the IT department on board level, and number of implemented modules. Main conclusions are that number of modules influences selection of implementation approach and companies with information strategy are more likely to stay on budget. However, implementation approach does not significantly influences implementation costs and clear relationships between factors influencing selection of implementation approach and costs for ERP implementation could not be found.}, Year = {2009} } @inproceedings{ Author = {Johansson, Britt-Marie and Axelsson, Karin}, Title = {Communication Media in Distance Selling - Business Interactions in a B2C Setting}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {847-857}, Year = {2004} } @inproceedings{ Author = {Johansson, Britt-Marie and Axelsson, Karin}, Title = {Analysing Communication Media and Actions - Extending and Evaluating the Business Action Matrix}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {198-209}, Year = {2005} } @inproceedings{ Author = {Johnson, Ian M.}, Title = {Information systems architecture for operational management and control}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {417-423}, Year = {1993} } @inproceedings{ Author = {Johnston, Kim and Yetton, Philip}, Title = {Integrating IT Divisions in a Bank Merger: Fit Compatibility and Models of Change}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {505-526}, Year = {1996} } @inproceedings{ Author = {Johnston, Kevin A.}, Title = {Are information systems departments dying or just disappearing?}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {301-306}, Year = {1993} } @inproceedings{ Author = {Johnston, Robert B.}, Title = {Situated Action, Stucturation and Actor-Network Theory: An Integrative Theoretical Perspective}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {232-242}, Year = {2001} } @inproceedings{ Author = {Johnston, Robert B. and Gregor, Shirley}, Title = {A Theory of Industry-Level Activity for Understanding the Adoption of Interorganizational Systems}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {567-574}, Year = {2000} } @inproceedings{ Author = {Jones, Matthew and Bansler, Jørgen P. and Panteli, Niki and Truex, Duane}, Title = {Panel: Information systems and empowerment}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1301}, Year = {1995} } @inproceedings{ Author = {Jones, Matthew and Ciborra, Claudio U. and Nandhakumar, Joe and Kelly, Seamas and Walsham, Geoff}, Title = {Panel: The Relationship Between the Researcher and Organisational Actors in Interpretive Information Systems Research}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1521-1523}, Year = {1997} } @inproceedings{ Author = {Jong, W. M. de and Simons, J. L.}, Title = {IT implementation as organizational innovation}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {407-423}, Year = {1994} } @inproceedings{ Author = {Joosten, S. and Ploeger, E. and Brinkkemper, Sjaak}, Title = {The contribution of groupware to corporate communication: Towards the horizontial organization}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {649-664}, Year = {1995} } @inproceedings{ Author = {Jøsang, Audun and Møllerud, Peter M. and Cheung, Eddy}, Title = {Web Security: The Emperor's New Armour}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {166-176}, Year = {2001} } @inproceedings{ Author = {Josefsson, Ulrika}, Title = {Exploring e-patients ’ heterogeneity: towards personalized e-health applications}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1691-1702}, Note = {449_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Joyce, Philip}, Title = {A Virtual Teaching Environment for Electronic Commerce}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1368-1375}, Year = {2000} } @inproceedings{ Author = {Joyce, Philip and Winch, Graham}, Title = {Developing and Codifying business models and process models in e-business design}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {858-871}, Year = {2004} } @inproceedings{ Author = {Juntumaa, Miira and Lauraeus-Niinivaara, Theresa and Tuunainen, Virpi K. and Öörni, Anssi}, Title = {Managing uncertainty in service production with mobile systems - Case waste management company}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1793-1804}, Abstract = {Today's growth of the service sector as a whole has created demand for more efficient service production. Many services require interaction between customers and service personnel, whereas some can be automated into self-services. In this study, we focus on services, that are neither purely human facilitated, nor purely automated, and contain uncertainty in the production process. Based on resource centric theories of strategy and research on uncertainties in service production, we introduce a research framework to evaluate efficient solutions for service production. Our research framework looks at environmental and informational uncertainties, and how an organization can adapt to these by utilizing technology or skilled labour. Illustrated with a case company, we show how mobile information systems can be used to manage service production related uncertainties, which are also typically barriers to standardization. The case study demonstrates how informational uncertainty could be more easily controlled using the new system. The job satisfaction of the workers was increased and their turnover and training time was decreased. Additionally, customer complaints were reduced and invoicing became more efficient. These enabled the company to enhance the efficiency of the service production processes further, moving closer to standardizing and automating the service production process within an uncertain environment.}, Year = {2009} } @inproceedings{ Author = {Jussupova, Yelena and Probst, André-Rene and Rossi, Mathias}, Title = {Electronic marketplace for business competencies exchange}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {743-750}, Year = {2001} } @inproceedings{ Author = {Jutla, Dawn N. and Bodorik, Peter and Weatherbee, Terrance and Hudson, Barry}, Title = {e-government In Execution : Building Organizational Infrastructure}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1465-1476}, Year = {2002} } @inproceedings{ Author = {Kadyte, Vaida}, Title = {Uncovering the potential benefits of mobile technology in business relationship context: a case study}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {872-879}, Year = {2004} } @inproceedings{ Author = {Kafentzis, Kostas and Apostolou, Dimitris and Mentzas, Gregoris}, Title = {Inter-organizational knowledge management systems: typology and cases}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {880-892}, Year = {2004} } @inproceedings{ Kaellberg.Maehring2007-PushingOrganizationalChange, Author = {Källberg, Niklas and Mähring, Magnus}, Title = {Pushing Organizational Change with Information Technology: A Resource/Capability Re-Balancing Act}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {843-854}, Note = {Presented in track IS Development, session Organisational Issues, on Fri, 8. Jun from 08:45-09:15}, Abstract = {What can an organization do when it has an opportunity to innovate with IT and faces pressure to improve operations but lacks the organizational capabilities necessary to conduct organizational change efforts? In this paper, this challenging situation is explored with the help of the resource-based view of the firm. A case study of digital radiology implementation in a healthcare organization was conducted. In the case, the change process did not follow the canonical view of how IT-related change should be conducted. Instead of a socio-technical, balanced change approach, where technology, processes, organizational structures and people change in concert, this case exhibited successive, focused change efforts targeting one organizational resource or capability at a time. The unorthodox change approach a resource/capability re-balancing act rather than a case of balanced, socio-technical change proved successful. In the paper, we analyze the sequence of events that took place and discuss why this non- participative change approach worked. We also analyze how dynamic capabilities organizational capabilities to conduct change evolved over time. Finally, we links between dynamic capabilities, organizational change approaches and consequences of an approach that encompasses pushing change with technology. Keywords: IT implementation, organizational change, resource-based view, dynamic capabilities, healthcare, case study.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Kallinikos, Jannis}, Title = {Networks as alternative forms of organization: some critical remarks}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {896-901}, Year = {2003} } @inproceedings{ Author = {Kallinikos, Jannis}, Title = {Panel: Regulation and governance in commons-based peer (social) production}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {3023-3024}, Abstract = {The panel will provide reflections over the phenomenon of Commons-based peer production, that is peer production of information-based goods and services through open collaborative arrangements that bypass the institutional frameworks of markets and corporations. The panel focuses in particular on the organizational arrangements through which such collaboration is accomplished and governed with special emphasis on the experience provided by Wikipedia. It will also give due weight to the regulative frameworks that sustain the free use of information and information resources over the internet. The panel participants reflect a mixture of academics, consultants and artists that provide both conceptual and practical insights to this highly fluid and interesting phenomenon.}, Year = {2009} } @inproceedings{ Author = {Kallio, Jukka and Saarinen, Timo and Tinnilä, M. and Tuunainen, Virpi Kristiina}, Title = {Business Model for Electronic Commerce - Analysis of Grocery Retailing Industry}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1037-1044}, Year = {2000} } @inproceedings{ Author = {Kalms, Bryan}, Title = {How we lose information —an emerging model}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1663-1670}, Note = {431_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Kanellis, Panagiotis and Kopanaki, E. and Paul, Ray J.}, Title = {Adapting to Survive: Lessons Learned from an Investigation into the Effects of Contextual Change on Information Systems}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {210-218}, Year = {2000} } @inproceedings{ Author = {Kanellis, Panagiotis and Lycett, Mark and Paul, Ray J.}, Title = {An Interpretive Approach to Assessing the Fit of Business Information Systems}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {828-845}, Year = {1997} } @inproceedings{ Author = {Kangas, Kalle}, Title = {A Resource-based Analysis of Perceived Core Competencies: Applying the Vrio Framework in A Case of the Russian Trade of A Finnish Corporation}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {965-980}, Year = {1997} } @inproceedings{ Author = {Kangas, Kalle and Manwam, Sharm}, Title = {Package implementation within a European MNC: Case of a Finnish Project Serving as a Pilot}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1181-1194}, Year = {1998} } @inproceedings{ Author = {Kanungo, Shivraj and Jain, Vikas}, Title = {Relationship between risk and intention to purchase in an online context: role of gender and product category}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {893-905}, Year = {2004} } @inproceedings{ Author = {Kanungo, Shivraj and Jain, Vikas}, Title = {Using interpretive structural modeling to uncover shared mental models in IS research}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2870-2881}, Abstract = {The role of grounded approaches has been advocated for long in IS research. However, the inherent subjectivity of such approaches and the apparent lack of a basis to validate or even replicate such research has often been the subject of debate among IS researchers. As a result, many IS researchers tend to fall back on variance-theoretic approaches to conceptualize, design and operationalize their research. In this paper, we show how a grounded approach, interpretive structural modeling (ISM), can be used to qualitatively elicit individual cognitive structures. Further, we show how it can be applied to derive the shared aspects of such a structure across many individuals. We use the well-known technology acceptance model (TAM) to demonstrate the utility of our approach. We conclude the paper by discussing the strengths and weaknesses of this approach.}, Year = {2009} } @inproceedings{ Author = {Kar, Elisabeth A. m Van De and Lukszo, Zofia and Leus, Geert}, Title = {Study into the potential of UWB applications in the process industry}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1863-1876}, Note = {474_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Karacapilidis, Nikos and Adamides, Emmanuel and Evangelou, Christina}, Title = {Leveraging organizational knowledge to formulate manufacturing strategy}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {902-918}, Year = {2003} } @inproceedings{ Karaiskos.Kourouthanassis.ea2007-UserAcceptanceof, Author = {Karaiskos, Dimitrios and Kourouthanassis, Panagiotis and Giaglis, George M.}, Title = {User Acceptance of Pervasive Information Systems: Evaluating an RFID Ticketing System}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1910-1921}, Note = {Presented in track Mobile \& Emerging Technologies for IS, session METIS3, on Sat, 9. Jun from 11:00-11:30}, Abstract = {Pervasive Information Systems (PIS) constitute an emerging class of Information Systems in which Information Technology artefacts are embedded in the physical space, working together to sense and communicate user related and environmental information, and supporting user tasks and activities unobtrusively. Drawing from the novel properties of PIS, this study seeks to investigate whether the extant IS user acceptance theories may adequately predict user behaviour within pervasive environments. The theoretical background of the study was drawn from the technology acceptance model (TAM) and the innovation diffusion theory (IDT) and enhanced with factors related to privacy and switching cost features. The research model was tested with data gathered through a lab experiment (N=71). The participants perceived the system as useful and easy to use, and expressed the willingness to adopt it should it become commercially available. The results from a multiple regression analysis suggest that the salient beliefs of the technology acceptance model, namely perceived usefulness and ease of use are still strong predictors of user behaviour towards actual PIS use. Conversely the remaining factors such as perceived risk and attractiveness of alternatives do not seem to hold significant power in predicting user behaviour in the PIS domain.}, Keywords = {ECIS, ECIS2007, research paper,Mobile & Emerging Technologies for IS}, Year = {2007} } @inproceedings{ Author = {Kardaras, D. and Karakostas, V.}, Title = {A methodology for IS strategic planning based on a comprehensive model of organisation & IS factors}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {207-220}, Year = {1995} } @inproceedings{ Author = {Karlsbjerg, Jan and Damsgaard, Jan}, Title = {Make or Buy - A Taxonomy of Intranet Implementation Strategies}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {579-592}, Year = {2001} } @inproceedings{ Author = {Karsten, Helena and Lyytinen, Kalle and Heilala, Vesa and Tynys, Jari}, Title = {The Impact of User Support in Groupware Implementation: Case Tasman - Implementing A Co-ordination System to Support Paper Machinery Delivery}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1286-1300}, Year = {1997} } @inproceedings{ Author = {Kartseva, Vera and Gordijn, Jaap and Tan, Yao-Hua}, Title = {Value-based business modelling for network organizations: lessons learned from the electricity sector}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {906-918}, Year = {2004} } @inproceedings{ Author = {Katz, David}, Title = {The Strategic Importance of Education Networking}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1548-1548}, Year = {1997} } @inproceedings{ Author = {Kaufmann, Andre}, Title = {Selling Meteorites on the Internet - A Case Study on the Swiss Meteorite Laboratory}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1436-1447}, Year = {1997} } @inproceedings{ Author = {Kaukal, M. and Höpken, W. and Werthner, Hannes}, Title = {An Approach to Enable lnteroperability in Electronic Tourism Markets}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1104-1111}, Year = {2000} } @inproceedings{ Author = {Kautz, Karlheinz and König, Wolfgang and Paul, Ray J. and Rowe, Frantz and Te’eni, Dov}, Title = {Panel: Meet the editors: Worldviews in editorial missions and practice}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1758-1762}, Year = {2005} } @inproceedings{ Author = {Kautz, Karlheinz and Larsen, Even Aby}, Title = {Diffusion Theory and Practice: Disseminating Quality Management and Software Process Improvement Innovations}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {224-238}, Year = {1997} } @inproceedings{ Author = {Kautz, Karlheinz and Nørbjerg, Jacob}, Title = {Persistent problems in information systems development. The case of the world wide web}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {919-926}, Year = {2003} } @inproceedings{ Author = {Kautz, Karlheinz and Thaysen, Kim}, Title = {Knowledge, learning and IT support in a small software company}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {696-705}, Year = {2001} } @inproceedings{ Author = {Kawalek, John P.}, Title = {Operationalising Giddens in Information Systems Strategy}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {721-736}, Year = {1997} } @inproceedings{ Author = {Kawalek, John P. and Hackney, Ray}, Title = {A case of power and conflict in information systems strategy: Operationalising Giddens as critical explanation}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1210-1224}, Year = {1998} } @inproceedings{ Author = {Kawalek, John P. and Johnson, Phil}, Title = {Beyond incommensurability: towards epistemology for innovation in IS}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {925-937}, Year = {1998} } @inproceedings{ Author = {Kay, Robert and Cecez-Kecmanovic, Dubravka}, Title = {Organizational knowledge and autopoiesis: towards a new view}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {927-941}, Year = {2003} } @inproceedings{ Author = {Kazakevitch, Gennadi and Torlina, Luba}, Title = {Market structures and competition in the digital economy}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {808-817}, Year = {2001} } @inproceedings{ Author = {Keane, David and Cragg, Paul B. and Huff, Sid L. and Parent, Michael}, Title = {Panel: Teaching Information Systems Using Cases}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1545-1546}, Year = {1997} } @inproceedings{ Author = {Keane, David and McKeen, James D. and Wade, Mike and Huff, Sid L.}, Title = {Panel: Developing Teaching Case Studies in Information Systems: Lessons from Experience}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {147}, Year = {2000} } @inproceedings{ Author = {Keating, Byron and Coltman, Tim and Michael, Katina and Baker, Valerie}, Title = {Unpacking the ERP investment decision: An empirical assessment of the benefits and risks}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2822-2833}, Abstract = {Most leading organizations, in all sectors of industry, commerce and government are dependent upon ERP for their organizational survival. Yet despite the importance of the decision to adopt ERP and its impact on the entire firm's performance the IT literature has been in the large part silent on the nature of the ERP investment decision. This study is the first of its kind to determine the preference structure of senior managers around the organizational benefits and risks of adopting ERP. We present the results which provide interesting insights into how managers’ perceive the benefit and risk factors salient to the organization’s adoption decision. In line with prior research we found that improved productivity, and information and planning are important drivers of the ERP adoption decision. Moreover our findings reveal that the benefits of ERP are weighted almost twice as important as the risks when making an ERP investment decision. However when it comes to risk, interestingly managers consider issues such as top management commitment and vendor support as more important than financial risks.}, Year = {2009} } @inproceedings{ Author = {Keaveney, Siobhan and Conboy, Kieran}, Title = {Cost estimation in agile development projects}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {183-197}, Note = {53_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Keenan, Peter B. and Grimshaw, David J. and Pick, James B. and Ostyn, Frank}, Title = {Panel: IS and GIS: Mapping the Way Forward}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {1018-1022}, Year = {1999} } @inproceedings{ Author = {Keim, Tobias and Färber, Frank and Weitzel, Tim}, Title = {Enhancing partner matching with recommendation systems}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {942-947}, Year = {2003} } @inproceedings{ Author = {Keller, Christina}, Title = {Technology acceptance in academic organisations: implementation of virtual learning environments}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1128-1135}, Note = {305_Paper.pdf}, Year = {2006} } @inproceedings{ Keller.Hrastinski.ea2007-Students`Acceptanceof, Author = {Keller, Christina and Hrastinski, Stefan and Carlsson, Sven A.}, Title = {Students` Acceptance of E-Learning Environments: A Comparative Study in Sweden and Lithuania}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {395-406}, Note = {Presented in track E-Work, session E-Learning \& Collaboration 2, on Fri, 8. Jun from 09:15-09:45}, Abstract = {This paper presents findings from an ongoing cross-cultural study exploring the implementation of e-learning environments in higher education in Sweden and Lithuania. The aim of the study was to explore factors affecting students acceptance and use of e-learning. A questionnaire was developed based on the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Innovation Diffusion Theory (IDT). Data was collected from 67 master students in public health education in Sweden and Lithuania. Lithuanian students were found to experience a substantially higher degree of acceptance of e-learning environments than Nordic students at the Swedish university. Rate of use, time spent on use and confidence in computer use affected acceptance of the e-learning environment positively at the Swedish university. At the Lithuanian university, previous knowledge of computer use affected acceptance in a positive way. Lithuanian male students experienced a lower degree of perceived usefulness of the e- learning environment than Lithuanian female students. The findings of the study suggest that cultural and organisational factors are important to consider in understanding students acceptance of e-learning environments as well as being important in implementation strategy and tactics. Keywords: E-learning, E-education, Virtual Learning Environments, Technology acceptance}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Keller, S. and Owens, Janet and Parker, Craig M.}, Title = {Improving Online Access for People with Disabilities}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {71-77}, Year = {2000} } @inproceedings{ Author = {Kelly, David and Finnegan, Patrick and Feller, Joseph}, Title = {Open vs.Closed standards for ambient intelligence: an exploratory study of adoption}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1747-1754}, Note = {459_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Kemper, Hans-Georg and Baars, Henning}, Title = {From data warehouses to transformation hubs - A conceptual architecture}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1548-1559}, Abstract = {Originally, Data Warehouses (DWH) were conceived to be components for the data support of controlling and management. From early on, this brought along the need to cope with extensive data preparation, integration, and distribution requirements. In the growing infrastructures for managerial support ("Business Intelligence"), the DWH turned into a central data hub for decision support. As the business environment and the underlying technical infrastructures are fostering an ever increasing degree of systems integration, the DWH has been recognized to be a pivotal component for all sorts of data transformation and data integration operations. Nowadays, the DWH is supposed to process both managerial and operational data - it becomes a transformation hub (TH). This article delineates the relevant motives that drive the trend towards THs and the resulting requirements. The logical composition of a TH is developed based on data transformation steps. Two case studies exemplify the application of the resulting architecture.}, Year = {2009} } @inproceedings{ Kemper.Baars.ea2007-BusinessIntelligenceOutsourcing, Author = {Kemper, Hans-Georg and Baars, Henning and Horakh, Thomas Alexander}, Title = {Business Intelligence Outsourcing - A Framework}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1155-1166}, Note = {Presented in track IS/IT Management, session Outsourcing, on Fri, 8. Jun from 13:30-14:00}, Abstract = {The purposeful application of selective outsourcing has become a core building block of IT Governance approaches. It seems compelling to apply outsourcing rationales for activities related to integrated management support infrastructures Business Intelligence (BI) infrastructures , which have grown in scale, scope and relevance in the recent years. Results from an exploratory study back this conclusion, but they also show that the related activities have to be handled with extraordinary care due to the vital importance of the affected data and the heterogeneity of the affected tasks. Based on these results a framework is derived that supports the identification and evaluation of BI outsourcing opportunities. Usage and benefits of the framework are demonstrated and discussed for five different scenarios.}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Kemppainen, Ilkka}, Title = {Change management perspectives in an ERP implementation}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {919-927}, Year = {2004} } @inproceedings{ Kennan.Kautz2007-ScholarlyPublishingand, Author = {Kennan, Mary Anne and Kautz, Karlheinz}, Title = {Scholarly Publishing and Open Access: Searching for Understanding of an Emerging IS Phenomenon}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {504-515}, Note = {Presented in track Information Industry and IS, session Information Industry and IS, on Fri, 8. Jun from 14:00-14:30}, Abstract = {Scholarly publishing is concerned with the distribution of scholarly information through journals and conferences and other information media. As such scholarly publishing can be understood as a specific part of the information industry. With the advent of advanced information technologies many possible technologically enabled futures have been posited for scholarly publishing. This paper describes the current systems, processes and actors. While technological advancements appear to be enabling access to scholarly publications, economic conditions appear to limit access. In addition, a number of alternatives, such as open access are currently in play and there is uncertainty regarding the future of the scholarly publishing system. The system appears to be in the process of being reassembled. Conceptual models of the traditional, the electronic, and some possibilities for future developments in scholarly publishing are proposed, as are topics for future research in the information systems domain.}, Keywords = {ECIS, ECIS2007, research paper,Information Industry and IS}, Year = {2007} } @inproceedings{ Author = {Kenneally, Jim and Lichtenstein, Yossi}, Title = {The Optional Value of IS Projects - a Study of an IS Portfolio at a Multinational Manufacturer}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {240-251}, Year = {2002} } @inproceedings{ Author = {Kensing, Finn}, Title = {Method Design and Dissemination}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {386-402}, Year = {1999} } @inproceedings{ Author = {Kern, Thomas and Silva, Leiser}, Title = {Mapping the areas of potential conflict in the management of information technology outsourcing}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {612-627}, Year = {1998} } @inproceedings{ Author = {Kern, Thomas and Willcocks, Leslie}, Title = {The Enabling and Determining Environment: Neglectied Issues in an I.S. Outsourcing Strategy}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1039-1048}, Year = {1996} } @inproceedings{ Author = {Kern, Thomas and Willcocks, Leslie}, Title = {Contracts, Control and ‘Presentation' in IT Outsourcing: Research in Thirteen UK Organisations}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {403-419}, Year = {1999} } @inproceedings{ Author = {Kersten, Gregory}, Title = {Do E-business Systems Have Culture And Should They Have One?}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1237-1248}, Year = {2002} } @inproceedings{ Author = {Kersten, Gregory}, Title = {E-negotiations: towards engineering of technology-based social processes}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {948-958}, Year = {2003} } @inproceedings{ Author = {Kersten, Gregory and Matwin, S. and Noronha, S. J. and Kersten, M. A.}, Title = {The Software for Cultures and the Cultures in Software}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {509-514}, Year = {2000} } @inproceedings{ Author = {Keßler, Steffen and Alpar Dr, Paul}, Title = {Do best practice frameworks fit open source software customization?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2339-2350}, Abstract = {Most management models that support software development, information technology (IT) service management, or other IT related tasks have been developed based on extensive experience with these tasks. Their recommendations are, therefore, often named base, good, or best practice. We examine in this paper whether these models are also suitable to support use and adaptation of open source software (OSS) within adopting organizations. OSS is widely used as it exhibits some very appealing features. However, if companies take full advantage of the flexibility OSS affords, especially the possibility to customize it, relating processes get quite complex. Careful control of these processes becomes crucial and use of proper management processes almost mandatory. In the paper, we first determine the special needs of OSS customization and then examine three popular models as to how well they can support this activity. The examined models are ITIL Version 3, SPICE (ISO/IEC 15504), and V-Modell XT. Our research shows that none of the models sufficiently covers the needs of OSS customization. While some aspects of OSS customization can be dealt with in the models or require only minimal modifications of the models, none of the models includes best practices for the management of intertwined and concurrent internal and external development.}, Year = {2009} } @inproceedings{ Author = {Kethers, Stefanie}, Title = {Capturing, Formalising, And Analysing Cooperation Processes : A Case Study}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1113-1123}, Year = {2002} } @inproceedings{ Author = {Kethers, Stefanie and Gans, Gnter and Schmitz, Dominik and Sier, David}, Title = {Modelling Trust Relationships in a Healthcare Network: Experiences with the TCD Framework}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1321-1328}, Year = {2005} } @inproceedings{ Author = {Kettunen, Sami and Heikkilä, Jukka and Lyytinen, Kalle}, Title = {Beyond strategic planning of information technology: the use of scenarios in turbulent environments}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {408-421}, Year = {1998} } @inproceedings{ Author = {Khan, Naureen and Currie, Wendy L. and Weerakkody, Vishanth}, Title = {Offshore information systems outsourcing: strategies and scenarios}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {959-970}, Year = {2003} } @inproceedings{ Author = {Khoumbati, Khalil and Themistocleous, Marinos and Irani, Zahir}, Title = {Evaluating integration approaches benefits adopted by healthcare organisations}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {928-936}, Year = {2004} } @inproceedings{ Author = {Kiefer, T.}, Title = {The Future Role of Banks in Electronic Commerce - Trust as the Crucial Factor of Success in "Business Enabling"}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {866-874}, Year = {2000} } @inproceedings{ Author = {Kilpeläinen, Turo}, Title = {The missing link between product data management and organisational strategies}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {558-569}, Note = {140_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Kim, Byoungsoo and Choi, Minnseok and Han, Ingoo}, Title = {Understanding the Adoption of Mobile Data Services: A Value Perspective}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {901-912}, Abstract = {Mobile data services (MDS) are wireless value-added pay-per-use services that have attracted increased attention in recent years. In the marketing and information system (IS) disciples, the ability of a service provider to offer a high level of value to its customers is regarded as a success. In this paper, a theoretical framework is proposed to investigate key drivers in wireless pay- per-use services behavior based on a value perspective. This study examines the role of three evaluation values, derived from marketing and IS literature, in adoption decisions. Most studies of MDS, however, have given little attention to the types of information sources that affect the formation of value that is obtained using MDS. In this study, the influence of members of social networks and secondary sources are regarded as the major sources of information. The proposed model is empirically tested using survey data collected from 287 potential adopters. The results of this study show that utilitarian and social values dominate adoption decisions, whereas hedonic value was not found to be significantly related to MDS adoption. Information from relevant others and from mass media play a critical role in forming the perceptions of value obtained from the use of MDS.}, Year = {2008} } @inproceedings{ Author = {Kim, Byoungsoo and Chung, Sunghun and Han, Ingoo}, Title = {Understanding the Key Drivers in User Loyalty Toward Mobile Data Services}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {681-692}, Abstract = {Given the rapid growth and large investments in mobile data services (MDS), it has become important to examine how to enhance satisfaction with MDS (M- satisfaction) and how to build loyalty toward MDS (M-loyalty). This paper develops an integrated model to deeply understand the antecedents of M-loyalty through constructs prescribed by two established research streams on information system (IS) success, namely user satisfaction and information technology (IT) motivation. The research model was tested by using survey data collected from 747 users who have experience with MDS. Analysis results show that the proposed model provides a significant explanation of the variance of M-loyalty, indicating that the unified perspective it provides helps enhance our knowledge of how to build M-loyalty. This study should help MDS researchers and practitioners better understand user behavior in MDS.}, Year = {2008} } @inproceedings{ Author = {Kim, Eun-young and Choi, Jin-ho and Hong, Jhung-soo and Kim, Tae-hun and Chun, Se-hak}, Title = {Hybrid XML data model architecture for efficient document management}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {971-982}, Year = {2003} } @inproceedings{ Author = {Kim, Henry M. and Sengupta, Arijit and Evermann, Joerg}, Title = {MOQ: Web Services Ontologies for QOS and General Quality Evaluations}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1539-1548}, Year = {2005} } @inproceedings{ Author = {Kim, Richard M. and Kaplan, Simon M.}, Title = {The co-evolutionary dynamics of IS engagement}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1560-1571}, Note = {404_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Kimaro, Honest and Nhampossa, Jose Leopoldo}, Title = {The challenges of sustainability of health information systems in developing countries: comparative case studies of Mozambique and Tanzania}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {937-950}, Year = {2004} } @inproceedings{ Author = {King, Malcolm and Cragg, Paul B. and Hussin, H.}, Title = {IT Alignment and Organisational Performance in Small Firms}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {723-729}, Year = {2000} } @inproceedings{ Author = {Kingston, Gina and Webby, Richard and Jeffery, Ross}, Title = {Different and Conflicting Goals in Software Reviews}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {420-435}, Year = {1999} } @inproceedings{ Author = {Kipp, Alexander and Riemer, Kai and Wiemann, Sebastian}, Title = {IT Mega Projects: What They Are and Why They Are Special}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1704-1715}, Abstract = {In the last few years an increasing number of very large, publicly funded, IT development projects have gained significant media attention due to cases of budget overrun, management problems or outright failure. Examples of such projects include the European Galileo, the German Toll Collect project, or the Australian Custom's Integrated Cargo System (ICS). Further projects in an earlier life-cycle stage are the British NHS project or the renewal of the US Air Traffic Control system. These projects show a number of common characteristics, such as largeness, technological and institutional complexity, political involvement and public awareness, which set them apart from the average IT project. Drawing on both the literature on IT project management and the growing body of literature on mega projects we describe this type of project as "IT mega projects". Since IT mega projects and their management challenges are not well understood, we aim to improve our conceptual understand-ing by identifying and discussing typical characteristics of IT mega projects that impact on manage-ment and the resulting research issues. By pointing out their particularities we hope to pave the way for future research on IT mega projects.}, Year = {2008} } @inproceedings{ Author = {Kirn, Stefan}, Title = {Software agents in virtual enterprises: towards an organizational theory for multiagent systems}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {317-332}, Year = {1998} } @inproceedings{ Author = {Kirschenbauer, Anette and Winter, Robert}, Title = {Data derivation in information systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {75-87}, Year = {1994} } @inproceedings{ Author = {Kirveenummi, Mika T. and Tuomisto, Antti K.}, Title = {Effective participation in information systems development: the work portfolio approach}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {31-43}, Year = {1998} } @inproceedings{ Author = {Kjærgaard, Annemette and Gal, Uri}, Title = {Identity in information systems}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1999-2011}, Abstract = {Research into the role of identity in organizations has become increasingly popular in recent years. Scholars from different organizational and management disciplines have applied the concept to address a wide variety of issues. In light of the concept's broad applicability, we conduct a review of six prominent IS journals to examine the extent of the concept’s use in our field. Our review reveals that the concept is scantly employed by IS researchers, which, we believe, constitutes a missed opportunity. In light of this finding, we outline possible directions and opportunities for using the identity concept in IS research with the aim of enriching and diversifying the conceptual discourse in our field.}, Year = {2009} } @inproceedings{ Kjaergaard.Kautz.ea2007-MakingSenseof, Author = {Kjærgaard, Annemette and Kautz, Karlheinz and Nielsen, Peter Axel}, Title = {Making Sense of Project Management - A Case of Knowledge Management in Software Development}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {565-575}, Note = {Presented in track Information and Knowledge Management, session KM and organizational learning, on Thu, 7. Jun from 14:15-14:45}, Abstract = {How can a software company make sense of project management when it becomes involved in software process improvement? In software development most research has an instrumental view of knowledge management thus neglecting what is probably the most important part of knowledge management namely making sense of practice by developers and project managers. Through an action case, we study the knowledge management processes in a Danish software company. We analyse the case through the lens of a theoretical framework. The theoretical framework focuses in particular on sensemaking, collective construed realities and individual cognitive processes. It directs attention towards the creation and negotiation of construed realities and how collisions trigger moving from creating to negotiating. We discuss the value and relevance of this framework for software development companies and conclude that it provides substantial insight which could not have been achieved through an instrumental perspective on knowledge management.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Klamma, Ralf and Jarke, Matthias}, Title = {Driving the organizational learning cycle: the case of computer-aided failure management}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {378-392}, Year = {1998} } @inproceedings{ Author = {Klamma, Ralf and Schlaphof, S.}, Title = {Rapid Knowledge Deployment in an Organizational-Memory-Based Workflow Environment}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {364-371}, Year = {2000} } @inproceedings{ Author = {Klang, Mathias}, Title = {Informational commons}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1919-1931}, Note = {481_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Klecun-Dabrowska, Ela and Cornford, Tony}, Title = {Telehealth Acquires Meaning: Information and Communication Technologies within Health Policy}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {436-452}, Year = {1999} } @inproceedings{ Author = {Klecun-Dabrowska, Ela and Cornford, Tony}, Title = {The Organising Vision Of Telehealth}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1206-1217}, Year = {2002} } @inproceedings{ Author = {Klein, Stefan and Kronen, J. H.}, Title = {IT enabled cooperations: A resource-based approach}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {43-56}, Year = {1995} } @inproceedings{ Author = {Klepper, R.}, Title = {IS planning in a Romanian company: compa S.A}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1143-1152}, Year = {1995} } @inproceedings{ Author = {Klier, Mathias and Heidemann, Julia and Gneiser, Martin and Weiá, Christian}, Title = {Valuation of online social networks - An economic model and its application using the case of Xing.com}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1879-1890}, Abstract = {Online social networks are gaining increasing economic importance in light of the rising number of members. The numerous recent acquisitions priced at enormous amounts illustrate this development. Therefore, the growing relevance of online social networks in science as well as in practise revealed the need for adequate valuation models, which take into account the networks' specific characteristics. Thus, this article develops an economic model for valuation of online social networks. The model allows the evaluation of whether the purchase prices on the market, which recently amounted to millions, are justifiable. Finally, the practical application of the model is illustrated by an example of the major European online social network XING.com.}, Year = {2009} } @inproceedings{ Author = {Klischewski, Ralf}, Title = {Commitments Enabling Co-Operation in Distributed Information Systems Development}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {509-519}, Year = {2001} } @inproceedings{ Klose.Knackstedt.ea2007-IdentificationofServices, Author = {Klose, Karsten and Knackstedt, Ralf and Beverungen, Daniel}, Title = {Identification of Services - A Stakeholder-Based Approach to SOA Development and its Application in the Area of Production Planning}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1802-1814}, Note = {Presented in track Logistics, Manufacturing and IS, session ...more business- oriented focus, on Fri, 8. Jun from 16:50-17:20}, Abstract = {A successful implementation of a service oriented architecture demands for a systematic identification of the information systems functions to be implemented as services. Unlike approaches attempting to translate all functions in a company into services, the method proposed in this contribution employs selective identification of services from a business point of view, based on process models. Functions are rated due to their potential to be outsourced or made visible to stakeholders. If significant business potential is accompanied by conformity to technical design principles of service oriented architectures, the corresponding function shall be implemented as a service. Having been evaluated in the context of production planning of a medium-sized manufacturing company, the approach and the results of the evaluation can also be employed by other companies in similar contexts.}, Keywords = {ECIS, ECIS2007, research paper,Logistics, Manufacturing and IS}, Year = {2007} } @inproceedings{ Author = {Klose, Karsten and Schallert, Marit and Holten, Roland and Becker, Jörg and Rosemann, Michael}, Title = {Integrative Teaching Aspects for the IS Profession: Development and Application of a Teaching Framework}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {951-962}, Year = {2004} } @inproceedings{ Author = {Klose, M. and Lechner, Ulrike}, Title = {Constructing New Media}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {779-788}, Year = {2000} } @inproceedings{ Author = {Kluge, Christian and Dietzsch, Andreas and Rosemann, Michael}, Title = {How to realise corporate value from enterprise architecture}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1572-1581}, Note = {408_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Knackstedt, Ralf and Kuropka, Dominik and Mueller, Oliver and Polyvyanyy, Artem}, Title = {An Ontology-Based Service Discovery Approach for the Provisioning of Product- Service Bundles}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1965-1977}, Abstract = {More and more traditional manufacturing companies form or join inter- organizational networks to bundle their physical products with related services. Some of these product-related services can be fully delivered electronically. Other services require the physical integration of external factors, but can still be coordinated electronically. In both cases companies and consumers face the problem of discovering appropriate service offerings in the network. Based on ideas from the web service discovery discipline we propose a meet-in-the- middle approach between semantic web technologies and traditional boolean search to address this issue. Our approach is able to consider semantic relations in service descriptions and thus delivers better results than syntax-based search. However ? unlike most semantic web approaches ? it does not require the use of any formal language for semantic markup and thus requires less resources and skills for both service providers and consumers. To fully realize the potentials of the proposed approach a domain ontology is needed. In this research-in- progress paper we construct such an ontology for the domain of product-service bundles through analysis and synthesis of related work on service description. This will serve as an anchor for future research to iteratively improve and evaluate the ontology through collaborative design efforts and practical application.}, Year = {2008} } @inproceedings{ Author = {Knackstedt, Ralf and Lis, Lukasz and Stein, Armin and Barth, Ingo and Becker, Jörg}, Title = {Towards a reference model for online research maps}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2315-2326}, Abstract = {Online research maps are websites that present information about certain research activities in a structured manner. Institutions like universities, states, or individual researchers use them as knowledge base to identify and communicate "who knows what" and "where can the respective information be found". Furthermore, these items are used as a research marketing measure, stressing the importance of this kind of portal. However, research maps differ in their range of functionalities, their respective naming, their target audience and so on. Thus, it is an exhausting task identifying and choosing the right set of functionalities. Our goal is to offer a template for the creation of common practice online research maps. For this purpose, we present a reference model and describe its development process. As preliminary measure, 66 research maps have been carefully analysed with respect to the formerly mentioned aspects. Derived from the results of our analysis, common practice was identified and used as basis for developing a reference model for online research maps. For development purposes, an existing language for describing internet portals was chosen and adapted to suite the requirements of describing research maps. The reference model presented in this article was then evaluated in a multi-methodical procedure.}, Year = {2009} } @inproceedings{ Author = {Knebel, Uta and Leimeister, Jan Marco and Esch, Sebastian and Pressler, Axel and Krcmar, Helmut}, Title = {Online, set, go - Design and empirical test of an IT-based physical activity intervention}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {725-736}, Abstract = {Inactivity is the most widespread health risk factor in modern societies today, causing not only individual health problems but also immense costs for the healthcare systems. This emphasizes the need for improving population-wide impact of activity interventions, with particular attention to cost-effectiveness, scalability, and delivery channels. In this paper, we present the theory-motivated design (drawing on the transtheoretical model) and empirical test of an IT-based physical activity programme (Personal Health Manager, PHM). In order to be as cost-effective as possible, the PHM was designed to have only few face-to-face contacts and to deliver supervision through the internet. Our design and implementation proved to be successful in a pilot test with 88 employees of an automotive company. The PHM increased participants' activity, motivational readiness for change, functional capacity and transported the feeling of being well taken care of. Enhanced supervision did not increase performance. The results are first evidence that internet-mediated supervision can be successful in promoting physical activity and provide a starting point for investigating the role of face-to-face-contact and service levels in physical activity programs. The PHM and similar designs are also relevant to practice as the semi-automation makes them eligible for large-scale corporate or public health programs.}, Year = {2009} } @inproceedings{ Knebel.Leimeister.ea2007-PersonalMobileSports, Author = {Knebel, Uta Franziska and Leimeister, Jan Marco and Krcmar, Helmut}, Title = {Personal Mobile Sports Companion: Design and Evaluation of IT-Supported Product-Service-Bundles in the Sports Industry}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {81-92}, Note = {Presented in track E-Business, session E-Commerce: Online Sales, on Thu, 7. Jun from 18:45-19:15}, Abstract = {Integrated product-service packages (hybrid products) can open new markets and target groups to companies. However, existing approaches to service or product development do not sufficiently address simultaneous development and domain-specific issues. A very promising new field for such bundles is the health and fitness industry. In this research, we designed and built an IT-supported training system for running (the Mobile Sports Companion, MSC) that closely interlocks a product and corresponding services using an iterative development process. We tested the pilot system with 14 recreational athletes. The results of the field test show that the MSC proved to be a promising tool to offer athletes an effective individual, flexible and mobile training. However, the system, as it is, did not sufficiently represent the human trainer behind it, thus lowering its acceptance and the credibility of its recommendations. Our next step is to integrate features that could strengthen the athlete-trainer relationship. The MSC shows to be a promising offer for value-creation beyond physical products in the health and fitness industry, a promising field for future ebusiness applications.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Knebel.Leimeister.ea2007-PotentialsofTracking, Author = {Knebel, Uta Franziska and Leimeister, Jan Marco and Krcmar, Helmut}, Title = {Potentials of Tracking and Tracing Technologies - The Perspective of IT Decision Makers in Germany}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1766-1777}, Note = {Presented in track Logistics, Manufacturing and IS, session ...technology-oriented, on Fri, 8. Jun from 13:30-14:00}, Abstract = {RFID-technologies have been described as major enabling technologies for automated, contactless data collection. We conveyed a quantitative survey of 463 executives across various industries in Germany to investigate about the perceived strategic importance of RFID among IT decision makers, current RFID usage, companies´ intentions to invest in RFID and visions of RFID application. The survey results showed that:  RFID is currently not very widespread.  The importance of RFID will rise significantly over the next few years. However, RFID is neither considered a strategic issue, nor a topic of high priority.  Companies RFID budgets will rise over the next 5 years and IT decision makers are willing to invest in the technology.  Only a minority seems to consider RFID as a source for competitive advantage.  Companies do not seem to worry much about issues such as data security, or integration of RFID systems into their IT landscape.  The high-level concepts often associated with RFID, above all the real time enterprise or the internet of things, have not yet entered companies RFID visions. The greater part of them has not yet thought about RFID at all. Keywords: RFID, IT strategy, Diffusion, RFID vision, CIO, Competitive advantage.}, Keywords = {ECIS, ECIS2007, research paper,Logistics, Manufacturing and IS}, Year = {2007} } @inproceedings{ Author = {Kneer, Helmut and Hõuschen, Harald and Bauknecht, Kurt}, Title = {Tradable Service Level Agreements To Manage Network Resources For Streaming Internet Services}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {611-624}, Year = {2002} } @inproceedings{ Author = {Knights, David and Noble, Faith and Vurdubakis, Theo and Willmott, Hugh}, Title = {The virtual market place?: Implications from the fnancial services sector}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1577-1583}, Year = {1998} } @inproceedings{ Author = {Ko, Myung and Bryson, Kweku-Muata}, Title = {A Regression Tree Based Exploration Of The Impact Of Information Technology Investments On Firm Level Productivity}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {506-517}, Year = {2002} } @inproceedings{ Author = {Köbler, Felix and Faehling, Jens and Leimeister, Jan Marco and Krcmar, Helmut}, Title = {How German hospitals govern IT - An empirical exploration}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2194-2205}, Abstract = {Health care services in German hospitals are causing immense expenses. Successful IT Governance might help to support specific challenges for every organization with an adequate use of IT. The market structure of hospitals in Germany is very heterogeneous, e.g. in size and sponsorship. This paper analyses the state of the art of IT Governance based on a survey among 220 IT executives in German hospitals. The quantitative analyses of collected survey data reveal that hospitals govern their IT differently according to size and sponsorship. In addition, our analyses show that decision-making authority for the IT budget rises with hospital size and is positively correlated with the fraction of IT projects in the overall IT budget. We also show that the investments in innovative IT projects increase with hospital size. Our study revealed that a high number of private and larger hospitals lack a systematic IT Governance approach within the decision domain on IT projects. This study is the first to shed light into the empirical situation of IT Governance in German hospitals.}, Year = {2009} } @inproceedings{ Author = {Koch, Michael and Möslein, Kathrin}, Title = {Community mirrors for supporting corporate innovation and motivation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {827-834}, Note = {210_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Kock, Ned}, Title = {Groupware and Distributed Process Improvement: Will this Combination work?}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {483-497}, Year = {1998} } @inproceedings{ Author = {Kock, Ned}, Title = {Structural obstacles to radical change: a public sector view}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1252-1265}, Year = {1998} } @inproceedings{ Author = {Kohlborn, Thomas and Korthaus, Axel and Chan, Taizan and Rosemann, Michael}, Title = {Service analysis - A critical assessment of the state of the art}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1583-1594}, Abstract = {The service-orientation paradigm has not only become prevalent in the software systems domain in recent years, but is also increasingly applied on the business level to restructure organisational capabilities. In this paper, we present the results of an extensive literature review of 30 approaches related to service identification and analysis for both domains. Based on the consolidation of a superset of comparison criteria for service-oriented methodologies found in related literature, we compare and evaluate the different characteristics of service engineering methods with a focus on service analysis. Although a close business and IT alignment is regarded as one of the core beneficial promises of service-orientation, our analysis suggests that there is a lack of unified, comprehensive methodology for service identification and analysis integrating and addressing both domains. Thus, we discuss how our results can inform directions for future research in this area.}, Year = {2009} } @inproceedings{ Author = {Köhne, Frank and Schoop, Mareike and Staskiewicz, Dirk}, Title = {An Empirical Investigation of the Acceptance of Electronic Negotiation Support System Features}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {404-415}, Year = {2005} } @inproceedings{ Author = {Kolbe, Lutz M. and Brenner, Walter}, Title = {How information and communication technology will affect everybody's private life}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {501-514}, Year = {1995} } @inproceedings{ Author = {Kolodner, Yoav and Even, Adir}, Title = {Integrating value-driven feedback and recommendation mechanisms into business intelligence systems}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1987-1998}, Abstract = {Business intelligence (BI) systems and tools are broadly adopted in organizations today, supporting activities such as data analysis, managerial decision making, and business-performance measurement. Our research investigates the integration of feedback and recommendation mechanisms (FRM) into BI solutions. We define FRM as textual, visual, and/or graphical cues that are embedded into front-end BI tools and guide the end-user to consider using certain data subsets and analysis forms. Our working hypothesis is that the integration of FRM will improve the usability of BI tools and increase the benefits that end-users and organizations can gain from data resources. Our first research stage focuses on FRM based on assessment of previous usage and the associated value gain. We describe the development of such FRM, and the design of an experiment that will test the usability and the benefits of their integration. Our experiment incorporates value-driven usage metadata - a novel methodology for tracking and communicating the usage of data, linked to a quantitative assessment of the value gained. We describe a high-level architecture for supporting the collection, storage, and presentation of this new metadata form, and a quantitative method for assessing it.}, Year = {2009} } @inproceedings{ Author = {Kong Joseph, S. L. and Kwok Ron, C. W.}, Title = {Intention to learn in MMOG: Examining the roles of peer intrinsic and extrinsic motivations}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2798-2809}, Abstract = {Massively Multiplayer Online Game (MMOG) is a unique categorization of electronic game which allows thousands of players to play simultaneously through the Internet in the same virtual environment. A number of researchers have started to introduce the use of MMOG as a new generation of educational platform, allowing players to interact and to learn together through collaborative game-play. However, the answers for the occurrence of collaborative learning behaviour and the motivational drivers for learning collaboratively in a MMOG are still under-researched. Motivated by such concerns, this study tests a theoretical model to explain individual's intention to learn by peer motivations. The model employs motivational theories to propose two external motivational factors, namely peer intrinsic motivation and peer extrinsic motivation, and investigates effects of the two new constructs on MMOG players’ intention to learn individually and intention to learn collaboratively by building on the cognitive learning theory. Based on a study with 94 valid current MMOG player responses, PLS analysis shows that peer intrinsic motivation to play has a significant positive influence on the intention to learn collaboratively, while peer extrinsic motivation to play has a significant positive influence on the intention to learn individually. The results of our findings indicate potential implications to researchers, educators and game developers.}, Year = {2009} } @inproceedings{ Author = {Kontinen, Kalevi}, Title = {Mobile E-Commerce: Challenges for Global Co-Operation}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {4-10}, Year = {2001} } @inproceedings{ Author = {Koppius, Otto and Kumar, M. and van Heck, Eric}, Title = {Electronic Multidimensional Auctions and the Role of Information Feedback}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {461-468}, Year = {2000} } @inproceedings{ Author = {Kopsco, David and Pipino, Leo and Rybolt, William}, Title = {Factors affecting the assessment of web site quality}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {848-853}, Year = {2001} } @inproceedings{ Author = {Korac-Kakabadse, Nada and Kouzmin, Alexander and Korac-Kakabadse, Andrew}, Title = {Invisible IT-Harems and Emerging "Wicked" Issues for Public Policy}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1195-1202}, Year = {2000} } @inproceedings{ Author = {Korac-Kakabadse, Nada and Kouzmin, Alexander and Korac-Kakabadse, Andrew}, Title = {Emerging Impacts of On-Line Over-Connectivity}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {89-97}, Year = {2001} } @inproceedings{ Author = {Korfiatis, Nikolaos and Constantiou, Ioanna D.}, Title = {Socially targeted mobile services: towards an upper level ontology of social roles for mobile environments}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2160-2171}, Note = {554_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Koskinen, Minna}, Title = {Information Systems Research: Scientific Concepts, Language and Change in Evolving Problem Solving Activity}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1247-1258}, Year = {2005} } @inproceedings{ Author = {Koskivaara, Eija}, Title = {Artificial Neural Network Models for Predicting Patterns in Auditing Monthly Balances}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {196-209}, Year = {1997} } @inproceedings{ Author = {Koskivaara, Eija}, Title = {Different Pre-Processing Models for Financial Accounts when using Neural Networks for Auditing}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {326-334}, Year = {2000} } @inproceedings{ Author = {Kossak, Felix and Essmayr, Wolfgang and Winiwarter, Werner}, Title = {Applicability of HCI research to e government applications}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {957-968}, Year = {2001} } @inproceedings{ Author = {Kotenko, I. V.}, Title = {A framework for intelligent group decision support}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {635-648}, Year = {1995} } @inproceedings{ Author = {Kowatsch, Tobias and Maass, Wolfgang}, Title = {The Impact of Pre-Defined Terms on the Vocabulary of Collaborative Indexing Systems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2136-2147}, Abstract = {Collaborative indexing systems have attracted an increasing amount of attention over the last three years. One fundamental limitation to such a system is the uncontrolled nature of its vocabulary, as this consists of terms users freely choose to index resources. As a result, the vocabulary can be poorly structured, making it difficult to harvest knowledge from the user community. Pre-defined terms are suggested to reduce this uncontrolled vocabulary. However, this suggestion has not yet been proven. This work therefore focuses on an empirical study of the adoption of pre-defined terms and its impact on the community's vocabulary by implying innovation diffusion theory. A research model is formulated to explain the relationship between the degree of adoption and its impact on the vocabulary in order to indicate consolidated term usage. For this purpose, constructs of social network analysis are applied. The model is then validated by one lab experiment (n=172), before being cross-validated by two open web experiments (n=254, n=160). Results indicate that to a remarkable extent, pre-defined terms are appropriate for reducing the uncontrolled nature of the community's vocabulary, such that the utility of collaborative indexing systems can be increased.}, Year = {2008} } @inproceedings{ Author = {Kowk, Vincent and Farhoomand, Ali F. and Drury, Don H.}, Title = {Moving to Guangzhou: the case of Cathay Pacific Airways}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1281-1290}, Year = {1998} } @inproceedings{ Author = {Kralisch, Anett and Köppen, Veit}, Title = {The Impact of Language on Website Use and User Satisfaction: Project Description}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {936-943}, Year = {2005} } @inproceedings{ Author = {Krasnova, Hanna and Hildebrand, Thomas and Günther, Oliver and Kovrigin, Alexander and Nowobilska, Aneta}, Title = {Why Participate in an Online Social Network? An Empirical Analysis}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2124-2135}, Abstract = {Despite their enormous success the motivation behind user participation in Online Social Networks is still little understood. This study explores a variety of possible incentives and provides an empirical evaluation of their subjective relevance. The analysis is based on survey data from 129 test subjects. Using Structural Equation Modeling, we identified that the satisfaction of the needs for belongingness and the esteem needs through self-presentation together with peer pressure are the main drivers of participation. The analysis of a sub- sample of active users pointed out the satisfaction of the cognitive needs as an additional participation determinant. Based on these findings, recommendations for online social network providers are made.}, Year = {2008} } @inproceedings{ Author = {Kratschmer, Thomas and Kaufmann, Michael}, Title = {Electronic brainstorming with graphical structures of ideas}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {120-130}, Year = {2002} } @inproceedings{ Author = {Krauss, Jonas and Nann, Stefan and Simon, Daniel and Gloor, Peter A. and Fischbach, Kai}, Title = {Predicting Movie Success and Academy Awards through Sentiment and Social Network Analysis}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2026-2037}, Abstract = {This paper introduces a new Web mining approach that combines social network analysis and automatic sentiment analysis. We show how weighting the forum posts of the contributors according to their network position allow us to predict trends and real world events in the movie business. To test our approach we conducted two experiments analyzing online forum discussions on the Internet movie database (IMDb) by examining the correlation of the social network structure with external metrics such as box office revenue and Oscar Awards. We find that discussion patterns on IMDb predict Academy Awards nominations and box office success. Two months before the Oscars were given we were able to correctly predict nine Oscar nominations. We also found that forum contributions correlated with box office success of 20 top grossing movies of 2006.}, Year = {2008} } @inproceedings{ Author = {Kräussl, Zsófia and Gordijn, Jaap and Tan, Yao-Hua and Baida, Ziv}, Title = {Towards Model-Based Assessment of Business-IT Alignment in E-Service Networks from Multiple Perspectives}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {73-84}, Abstract = {In this paper we align business with IT in a networked setting while introducing innovative e-customs procedures worldwide. We perform the alignment process in a multi-perspective way, guided by concerns of upscaling. As we show in this paper, using an industry-strength case study, effects of upscaling have often impacts on business, like the increase of the number of service consumers, or the emerge of service suppliers who use their core competencies to satisfy an appearing, IT intensive consumer need. Consequently, these impacts cause a change in business-driven requirements that the underlying information system architecture need to accommodate in order to preserve well-aligned constellations of businesses. Besides understanding the technical consequences of upscaling, the articulation of factors that influence stakeholder value is of an importance, too. In this paper we propose a model-based approach using e3value and UML modelling techniques to support the alignment process between business and IT while constantly considering effects of upscaling from multiple perspectives.}, Year = {2008} } @inproceedings{ Author = {Krauth, Elfriede and Moonen, Hans and Popova, Viara and Schut, Martijn}, Title = {Understanding Performance Measurement and Control in Third Party Logistics}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1163-1174}, Year = {2005} } @inproceedings{ Author = {Krcmar, Helmut and König, Wolfgang and Kurbel, Karl and Pressmar, D. B. and Scheer, August-wilhelm and Stucky, W.}, Title = {Panel: Current research and practice in information systems in Germany}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1295-1297}, Year = {1995} } @inproceedings{ Author = {Krell, Katharina and Matook, Sabine and Rohde, Fiona}, Title = {The effects of regulatory pressure on information system adoption success: An institutional theory perspective}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1295-1305}, Abstract = {In today's economy, firms are affected by various government regulations that have implications for their information systems (IS). Regulatory pressure has become a major driver behind IS adoption. Nevertheless, it is currently unknown how regulatory pressure affects adoption success. Using an institutional theory lens, this research proposes that regulatory pressure affects some well established success factors of IS adoption. In particular, we hypothesise that regulatory pressure has a positive effect on top management support, project champion and formal project management; but a negative effect on project team competence. Hypotheses will be tested using a survey approach.}, Year = {2009} } @inproceedings{ Author = {Kremer, Stefan and Kolbe, Lutz M. and Brenner, Walter}, Title = {Do you know your terms? - A procedure model for terminology management}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {983-994}, Year = {2003} } @inproceedings{ Author = {Kreps, David Graham}, Title = {My Facebook Profile : Copy, Resemblance, or Simulacrum?}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2112-2123}, Abstract = {This paper offers a theoretical reading of the phenomenon and experience of the social networking site, Facebook, through an exploration of how loyally a Facebook profile can represent the essence of an individual, and whether such Platonic notions of essence and loyalty of copy are disturbed by the nature of a social networking site profile, in ways described by Deleuze's notions of the reversal of Platonism. In bringing a post-structuralist critique to a hugely successful and popular information system, the paper attempts to open up the black box of the 'user' and explore how notions of the Self might be reflected through engagement with IS.}, Year = {2008} } @inproceedings{ Author = {Kristoffersen, Steinar}, Title = {Requirements communication culture in mobile services development}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1479-1490}, Note = {376_Paper.pdf}, Year = {2006} } @inproceedings{ Kristoffersen2007-DesigningProgram.Programming, Author = {Kristoffersen, Steinar}, Title = {Designing a Program. Programming the Design}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {901-912}, Note = {Presented in track IS Development, session Modeling and Languages, on Fri, 8. Jun from 14:30-15:00}, Abstract = {For most rational systems development methods, distinct phases of construction work is envisaged: Analysis, design, programming, testing, etc. Different methods are often contrasted to each other with regards to the amount of design that is required before implementation, the importance for testing continually or the prominence of future users involvement. However, little evidence can be found that one method is actually better than the others. This paper is concerned with design activities within programming, and assumes that the same amount of design is needed to complete a successful project, regardless of the method that is applied. It presents an ongoing study of programmers developing software for mobile telephones, and in particular it looks at the ways in which a design is re-fabricated as part of the common practices of programming. Such re-fabrication is social and under-determined. Knowing more about how design and programming is inextricably linked with a set of rather vague instructions, practically explicates problems and possibilities of distributed programming projects, e.g., in an outsourced setting. In the theoretical domain, this paper shows how well ethnomethodologically-informed notions of epistopics (of design) and tendentious instructions apply to programming as a scientific as well as deeply social undertaking.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Kristoffersen2007-DistributedReflectionof, Author = {Kristoffersen, Steinar}, Title = {Distributed Reflection of Capabilities as an Aspect of Innovation}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1754-1765}, Note = {Presented in track IS Development, session Business Intelligence, on Sat, 9. Jun from 12:00-12:30}, Abstract = {Innovation is poorly understood. Generally, it is presented as a rational process of matching a brilliant idea with market needs via a sustainable business model. In business schools and entrepreneurial programs everywhere, future innovators are taught how to represent this stylized process in business plans. This approach is flawed inasmuch as it ignores the reflexive behaviour of the innovators themselves and the ways in which innovation and information systems development is shaped by that. This paper instead shows how innovators work by maintaining and extending their innovability, rather than by promoting a particular innovation.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Kuan, Huei-huang and Bock, Gee-woo}, Title = {The Collective Reality of Trust: an Investigation of Social Relations and Networks on Trust in Multi-Channel Retailers}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {222-229}, Year = {2005} } @inproceedings{ Kuan.Bock.ea2007-CognitiveDissonancePerspective, Author = {Kuan, Huei-Huang and Bock, Gee-Woo and Lee, Jumin}, Title = {A Cognitive Dissonance Perspective of Customers' Online Trust in Multi-Channel Retailers}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {13-23}, Note = {Presented in track E-Business, session E-Commerce: Customer Value and Loyalty, on Thu, 7. Jun from 11:45-12:15}, Abstract = {Although multi-channel retailers can leverage on offline advantages for their online sales, it has been challenging for them to attract customers to make repeated online purchases. This can be attributed to the development of online trust which has long been cited as central for customers to continually make online purchases from retailers. Even though online trust has been extensively studied in marketing and MIS literature, research efforts generally focus on pure online retailers and there has been no research to investigate the development of online trust in multi-channel retailers during the post- purchase phase. After making initial online purchases from the multi-channel retailer, customers are likely to encounter or even search for information sources (social contacts and online reviews) that may be dissonant with their own online purchasing experiences, causing them to reevaluate their online trust. Hence, this paper addresses the following research question: How do customers jointly evaluate post-purchase information sources and their own online purchasing experiences to reformulate online trust? Since multi-channel retailers have offline and online channels of sales to their customers, we are also interested to investigate: How do customers evaluate their offline and online purchasing experiences to reformulate online trust during the post- purchase phase? This paper draws on the cognitive dissonance theory to present a model of online trust development in multi-channel retailers during the post-purchase phase.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Kuk, George}, Title = {Network analysis of disconnect in the hollow state: the case of e-government service portals}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {963-974}, Year = {2004} } @inproceedings{ Author = {Kuk, George}, Title = {Market valuation of strategic responses to open source news and announcements}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1292-1306}, Note = {347_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Kuljis, Jasna}, Title = {Information requirements for decision support in multinational banking}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1458-1470}, Year = {1998} } @inproceedings{ Author = {Kumar, Kuldeep and van Dissel, Han and Welke, Richard J.}, Title = {War and Peace: Conflict and co-operation in inter-organizational systems}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {151-164}, Year = {1995} } @inproceedings{ Author = {Kumar, Kuldeep and van Fenema, Paul C.}, Title = {Barrier model: towards a theory of managing geographically distributed projects}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {796-808}, Year = {1998} } @inproceedings{ Author = {Kumar, Kuldeep and Willcocks, Leslie}, Title = {Offshore Outsourcing: A Country too Far?}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1309-1326}, Year = {1996} } @inproceedings{ Author = {Kumari, P. and Patel, D. and Patel, S.}, Title = {Problems and solutions in conceptualising the DSS requirements}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {999-1008}, Year = {1995} } @inproceedings{ Author = {Kummer, Tyge and Bick, Markus and Gururajan, Raj}, Title = {Acceptance problems of ambient intelligence and mobile technologies in hosptals in India and Germany}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1366-1377}, Abstract = {Ambient intelligence systems facilitate job performance by medical staff in health care services. Several papers detail scenarios in which these technologies may support clinicians in their daily work processes, but their specific characteristics suggest such technologies also could be useful for surveillance and subsequent control of employees. Until now, only little attention has focused on resolving such issues. On the basis of 16 in-depth interviews with medical staff from three German hospitals, this study identifies a reserved attitude and several acceptance problems among interviewees. The qualitative data indicate 10 hypotheses, tested using a questionnaire study of 215 nurses in training from Germany and India. The investigation of the quantitative data relies on partial least squares modeling to identify and categorise problems with user acceptance of ambient intelligence and mobile systems on various levels. The results of this mixed methods study mainly indicate that German participants assess ambient intelligence much more critically. Consequently, specific strategies for implementing such technologies should be adopted.}, Year = {2009} } @inproceedings{ Author = {Kunda, D. and Brooks, Lawrence}, Title = {Identifying and Classifying Processes (Traditional and Soft Factors) that Support COTS Component Selection: A Case Study}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {173-180}, Year = {2000} } @inproceedings{ Author = {Kunene, Niki and Weistroffer, H. Roland}, Title = {Expanding the Knowledge Base for more Effective Data Mining}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {796-803}, Year = {2005} } @inproceedings{ Author = {Kurbel, Karl}, Title = {A Completely Virtual Distance Education Program Based on the Internet - Case and Agenda of the International MBI Program}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1363-1367}, Year = {2000} } @inproceedings{ Author = {Kurbel, Karl and Teuteberg, Frank}, Title = {The current state of business Internet use: results from an empirical survey of German companies}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {542-556}, Year = {1998} } @inproceedings{ Kurki.Tuunainen.ea2007-ConsumerValuein, Author = {Kurki, Suvi and Tuunainen, Virpi Kristiina and Öörni, Anssi}, Title = {Consumer Value in Electronic Retailing: A Laboratory Experiment in Buying Cloths}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1-12}, Note = {Presented in track E-Business, session E-Commerce: Customer Value and Loyalty, on Thu, 7. Jun from 11:15-11:45}, Abstract = {Electronic retailing is expected to affect consumer behaviour many ways through creating new consumer value. In this paper, we adopt a mixed value approach to the consumer value problem in the context of electronic retailing of clothing. We attempt to discover the dominant value patterns that best characterize the underlying consumer value patterns motivating consumers in their purchase situation. In order to do so, we designed a laboratory experiment with 28 participants. Our findings suggest that even in a relatively simple laboratory setting such as ours, consumers are motivated by a number of drivers, not all of which are covered by the concept of economic rationality. They tend to factor multiple value components into their purchase decisions, yet a relatively limited set of value categories of economic, instrumental, and hedonic value goes a long way towards explaining consumer purchase decisions in electronic retailing. Keywords: E-retail, apparel, consumer value, laboratory experiment}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Kurnia, S. and Johnston, Robert B.}, Title = {The Issue of Mutuality in ECR Adoption: A Case Study}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1009-1016}, Year = {2000} } @inproceedings{ Author = {Kuruzovich, Jason}, Title = {Retailer Resources and the Use of Infomediaries}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {517-527}, Abstract = {Information about prospective customers (prospects) is an important input into the sales process. Specialized online sites know as infomediaries provide organizations with the opportunity to purchase prospect information directly. In this research, we examine the role of firms' resources in driving both the investment in prospect information and the sales resulting from these investments. Specifically, we identify information management resources (i.e., an information system for managing leads), electronic commerce resources, and dedicated human resources as important in influencing both the level of investment and resulting sales. We test our model using a detailed survey of auto retailers conducted by a leading market research organization.}, Year = {2008} } @inproceedings{ Kuschel.Dahlbom2007-MobileServicesVehicles, Author = {Kuschel, Jonas and Dahlbom, Bo}, Title = {Mobile Services for Vehicles}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1863-1874}, Note = {Presented in track Mobile \& Emerging Technologies for IS, session METIS1, on Fri, 8. Jun from 17:50-18:20}, Abstract = {In recent years the modern vehicle has developed into a sophisticated sensor and computing environment. This development has primarily been motivated by an ambition to enhance operations. In order to increase revenues from services, vehicle manufacturers are now interested in using the sensor data generated in the vehicle for remote vehicle services. Our results from three years of case studies in collaboration with a vehicle manufacturer indicate, however, that it will not be possible to make such services profitable unless the vehicle manufacturer is willing to open up the vehicle for external service providers. The reluctance to do so, we argue, is a consequence of the product focus still characterizing vehicle manufacturers, in spite of a growing understanding of the need for a more customer oriented service perspective. Using information infrastructure theory we argue for an open information infrastructure that can distribute costs and support the development of both product and customer oriented services across different business sectors. Our paper is a contribution to information infrastructure theory and to a theory of services, by pointing out some important dependencies between services and information infrastructures.}, Keywords = {ECIS, ECIS2007, research paper,Mobile & Emerging Technologies for IS}, Year = {2007} } @inproceedings{ Author = {Kusters, Rob J. and Ruys, Hugo and Heemstra, Fred J.}, Title = {A framework for the development of software development performance indicators}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {722-735}, Year = {1998} } @inproceedings{ Author = {Kutar, Maria and Light, Ben}, Title = {Exploring Cultural Issues in the Packaged Software Industry: A Usability Perspective}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1519-1527}, Year = {2005} } @inproceedings{ Author = {Kutsch, Elmar}, Title = {The influence of intervening conditions on the over-and underestimation of risk}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {62-73}, Note = {22_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Kuula, J. R.}, Title = {The special features of electronic trading and customer relationships in metal industry}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1121-1132}, Year = {1995} } @inproceedings{ Author = {Kuzic, Joze and Billington, Nicholas}, Title = {Electronic commerce issues in the australian manufacturing industry}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {995-1002}, Year = {2003} } @inproceedings{ Author = {Kuzic, Joze and Fisher, Julie and Scollary, Angela}, Title = {Electronic Commerce Benefits, Challenges And Success Factors In The Australian Banking And Finance Industry}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1607-1616}, Year = {2002} } @inproceedings{ Author = {Kuzic, joze and McKay, Judy}, Title = {Pitfalls of Electronic Commerce in Large Corporations}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {975-985}, Year = {2004} } @inproceedings{ Author = {Kwahk, Kee-Young and Oh, Song-Woo}, Title = {Examining the effect of user expectations on system use activity}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {352-363}, Abstract = {It has been argued that the promising benefits of Enterprise Systems (ES) implementations are overshadowed by their high failure rate. One of the commonly cited reasons for ES implementation failures is the end-user's unwillingness to adopt or use systems. Considering that the appropriate management of expectations may play an important role in forming positive behavior toward newly implemented systems, this study examines the effect of outcome expectations on the system use activity in the mandatory-use context of information systems (IS) from the perspectives of Social Cognitive Theory (SCT) and Coping Theory. Structural equation model analysis using LISREL 8.7 provides significant support for the proposed relationships. The empirical results suggest that outcome expectations and user satisfaction have positive effects on system use activity conceptualized by immersion, reinvention, and learning. Theoretical and practical implications of the study shed some light on how to improve system use activity in the mandatory-use context of IS.}, Year = {2009} } @inproceedings{ Author = {Kwan, Samuel and Tam, Kar}, Title = {Mitigating response distortion in IS ethics research}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {37-48}, Abstract = {Response distortion attributable to a variety of human motivations has long been a recognized problem for behavioral research relying on self reports by individuals. Researchers studying unethical IS behaviors usually need to solicit self reports because of the secrecy of such behaviors. Unfortunately, the unethical nature of those behaviors often subject self reports to various response distortions such as socially desirable responding. This paper discusses the method of psychometric adjustment for response distortion and empirically examines response distortion due to socially desirable responding in a software piracy research. The boundary conditions of psychometric adjustment are then discussed in depth and the use of randomized response technique, an alternative to mitigate response distortion, in IS ethics research is highlighted.}, Year = {2009} } @inproceedings{ Kyriakidou.Venters2007-Multi-DisciplinaryDevelopmentof, Author = {Kyriakidou, Avgousta and Venters, Will}, Title = {The Multi-Disciplinary Development of Collaborative Grids: The Social Shaping of a Grid for Healthcare}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {831-842}, Note = {Presented in track IS Development, session IT Development Issues I, on Thu, 7. Jun from 18:45-19:15}, Abstract = {Grid computing promises a range of industries the ability to distribute and share computing resources on tap and to provide transparent communication and collaboration between groups and across borders. Yet developing and implementing such complex and interrelated technology requires collaborative working among a range of disciplinary groups and organisations. Within this paper we present a case study of the development of MammoGrid within the medical community. The MammoGrid project aims to deploy a European database of mammograms by using the Grid to facilitate collaboration and communication between clinicians across the EU. The case study, through the lens of social constructionism, is explored in an attempt to surface the way such systems are developed as a collaboration among multi-disciplinary groups and how such collaboration shapes the nature of the technology deployed. We present this debate, in the context of debates within management studies literature on the nature of multi- and inter-disciplinary research project. The paper concludes by reflecting on the role of Grids Virtual Organizations in the debate over relevance of Grids to practice.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {La Paz, Ariel and Seo, DongBack}, Title = {Configuration of actors and roles in establishing ICT}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {907-918}, Abstract = {Establishing technologies has brought mixed socio-economic impacts across nations and regions. Researchers have studied the relationships between the establishment technologies and its impacts through identifying innovative processes, major actors, and available resources. However, the challenge to this literature is how less resourced countries have achieved greater prosperity than better resourced countries by establishing Information and Communication Technology (ICT). To understand and analyze this phenomenon, we propose a typology of the configuration of roles and actors in establishing ICT based on an innovation framework. The proposed typology can be used not only to explain different socio-economic impacts among countries or regions, but also to suggest a constructive way in establishing ICT through reconfiguring involved actors in the key roles.}, Year = {2009} } @inproceedings{ Author = {Lacity, Mary C. and Hirschheim, Rudy}, Title = {The role of benchmarking services in demonstrating IS effectiveness to senior management}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {779-794}, Year = {1994} } @inproceedings{ Author = {Laere, Joeri Van and Vreede, Gert-jan De and Sol, Henk G.}, Title = {Developing paradoxical guidelines for communities of practice in organizations}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2276-2287}, Note = {593_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Laffey, Des Joseph}, Title = {Value Configurations in E-Commerce: Evidence from Comparison Websites}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {61-72}, Abstract = {Comparison websites have become a particularly prominent feature of e- commerce. In 2007 it was estimated that 20% of car insurance policies in the UK were obtained through such websites. Whilst some see this as a positive trend which enables greater competition, others, in contrast, question how impartial such sites actually are. However, in spite of this high profile there is no real academic research on the subject of comparison websites. This paper offers such a contribution using theoretical frameworks from the strategy literature and outlines key areas for further work in this field.}, Year = {2008} } @inproceedings{ Author = {Laframboise, Kevin}, Title = {Business performance and enterprise resource planning}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1029-1038}, Year = {2002} } @inproceedings{ Author = {Lahdelma, Pirkko and Dahlberg, Tomi}, Title = {Business and it executives ’ perceptions on business and it alignment and the business value of IT}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1683-1690}, Note = {448_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Lähteenmäki, Mirella and Bragge, Johanna and Sunikka, Anne}, Title = {Consumers' perception of control over online information disclosure. an electronic focus group study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {993-1004}, Abstract = {This study focuses on consumers' perception of control over personal information disclosure on the Internet. Specifically, we examine how consumers perceive controlling their personal data that online companies collect for marketing and customer relationship management purposes. We aim to answer this research problem by clarifying 1) how do consumers express the perception of control over their personal information, and 2) how do consumers perceive controlling their personal information disclosure. Our empirical data is based on four computer-mediated focus group interviews. Our findings show that the perception of control is combined with all stages of personal data utilization: collection, storage and usage. Thus, consumers keep these stages in mind when thinking about their attitudes towards the collection and offering of their personal information. The interviewees also spontaneously mentioned various means with which they control personal data. Perceived trust towards companies, own initiative and permission-based marketing were also combined to the control speech. In summary, the interviewees mostly perceived that they were not controlling their personal data on the Internet. Only when they were talking about control methods of the information disclosure stage, they expressed the perception of control.}, Year = {2009} } @inproceedings{ Author = {Lainema, Timo}, Title = {Implications of constructivism for computer-based learning}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1003-1016}, Year = {2003} } @inproceedings{ Author = {Lam, Jolie and Lee, Matthew K. O. and Wong, Y. C. and Fung, John Y. C.}, Title = {A Digital Inclusive Society Study - Understanding the Social Impacts of Information Communication Technology (ICT) Usage in China}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {629-639}, Year = {2005} } @inproceedings{ Author = {Lammers, Markus and Loehndorf, Nils and Weitzel, Tim}, Title = {Strategic Sourcing in Banking - A Framework}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {986-998}, Year = {2004} } @inproceedings{ Author = {Land, Frank}, Title = {The new alchemist: or how to transmute base organizations into corporations of gleaming gold}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {21-30}, Year = {1995} } @inproceedings{ Author = {Land, Frank and Sorrentino, Maddalena and Andersen, Kim Viborg and Cushman, Mike and Damodoran, Leela and Reid, Mary}, Title = {Panel: E-government, the citizen and equity}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1772-1776}, Year = {2005} } @inproceedings{ Landgren2007-InvestigatingTensionbetween, Author = {Landgren, Jonas}, Title = {Investigating the Tension between Information Technology Use and Emergency Response Work}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1886-1897}, Note = {Presented in track Mobile \& Emerging Technologies for IS, session METIS2, on Sat, 9. Jun from 09:30-10:00}, Abstract = {A major challenge of mobile information technology use in time-critical work settings is to balance the temporal impact on the work practice caused by the technology. This paper presents results from an investigation of the tension between information technology use and temporal aspects in the time-critical work of emergency response. This paper to contributes to previous research on the inter-related relationship between the temporal aspects of the work practice and the use of information technology. Results from a study based on participatory analysis indicate how technology can be designed and introduced to comply with temporal aspects in a work practice characterised by rigid temporal structures.}, Keywords = {ECIS, ECIS2007, research paper,Mobile & Emerging Technologies for IS}, Year = {2007} } @inproceedings{ Lane.Aagerfalk2007-ExpectationsbetweenParties, Author = {Lane, Michael and Ågerfalk, Pär}, Title = {Expectations between Parties Playing Similar Roles in Global Software Development: A Psychological Contract Perspective}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {961-972}, Note = {Presented in track IS Development, session Global Development, on Sat, 9. Jun from 09:30-10:00}, Abstract = {Global software development (GSD), as a mode of information systems development, surfaces various challenges and benefits that are not always present in co-located teams. A psychological contract reflects the written and unwritten expectations, or obligations, of collaborating parties in a transaction. This paper uncovers a set of candidate obligations that make up the psychological contract of parties collaborating in global software development efforts (the GSD psychological contract). Particular focus is applied to certain development roles: business analyst, designer, developer and development-support. A qualitative research approach is employed against various incidents that occurred in development projects performed by a global software product development organization. Finally, opportunities for future research are presented.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Langdon, Christoph S. and Shaw, Michael J.}, Title = {The Online Retailing Challenge: Forward Integration and E-Backend Development}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1025-1028}, Year = {2000} } @inproceedings{ Author = {Lapke, Michael and Dhillon, Gurpreet}, Title = {Power Relationships in Information Systems Security Policy Formulation and Implementation}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1358-1369}, Abstract = {This research argues that organizational power impacts the development and implementation of Information Systems (IS) Security policy. The study was conducted via an in depth case study at the IT department within a large financial organization in the United States. The theoretical foundation for the research was based was Cleggâ??s (2002) Circuits of Power. A conceptual framework was created utilizing Circuits of Power. This was used to study power relationships and how they might affect the formulation and implementation of IS Security policy in this organization. The case study demonstrated that power relationships have a clear impact on the IS security policy process. Though there is a strong security culture at the organization and a well defined set of processes, an improvement in the process and ensuing security culture is possible by accounting for the effect of power relationships.}, Year = {2008} } @inproceedings{ Author = {Lapken, B. and Losemann, F. and Engel, T. and Meinel, C.}, Title = {Functional Integration Test of Mass Processes with Electronic Signatures in Public Administration}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1182-1186}, Year = {2000} } @inproceedings{ Author = {Larsen, Even Åby and Päivärinta, Tero and Smolander, Kari}, Title = {The Nipo Grid - A Construct for Studying Systems Development Practices in Organizations}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {398-409}, Abstract = {This paper presents results from a study of issues which influence shaping of information systems development (ISD) practices in systems and software development organizations. In line with previous research, the target organizations of our study tend to create local development practices by picking individual practices from (possibly different) methods combined with emergent practices, rather than by deploying completely pre-defined methods. ISD practices-in-use may vary with regard to the scope of their intended enactment and to their actual utilization. This article suggests a construct by which any defined development practice (or absence of defined practices) can be categorized according to two dimensions: the intended scope of defined practices vs. the scope of actually enacted practices. With regard to the both of these dimensions, any particular practice may be defined versus actually followed at four levels: not at all (N), individually (I), project-level (P) or by the whole development organization (O). The NIPO Grid integrates the previous discussions and concepts about how ISD practices are actually shaped in organizations, such as amethodical systems development, the method-in-use, and software process improvement. We propose it as a construct, which helps our research towards forming a theory or theories why definitions and actual enactment of development practices vary among development organizations.}, Year = {2008} } @inproceedings{ Author = {Larsen, Kai R. and Bloniarz, Peter A.}, Title = {A cost and performance analysis of developing and maintaining Web services: preliminary results from an empirical analysis of state agencies}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {528-541}, Year = {1998} } @inproceedings{ Author = {Larsen, Michael Holm and Franck, Lesley Robert and Pedersen, Mogens Kühn}, Title = {Frontline Cals - Extranet Enabled Support Of Customer Relations Based On Product State Information}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {302-319}, Year = {1999} } @inproceedings{ Author = {Larsen, Tor J. and Finnegan, Pat and Galliers, Robert D. and Jarvenpaa, Sirkka L.}, Title = {Panel: Integrating e-Business, Knowledge Management and Policy Considerations Within an Information Systems Strategy Framework}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {730-736}, Year = {2000} } @inproceedings{ Author = {Lassila, Aki}, Title = {Offering software as a service: Case study of system integrators}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1755-1766}, Note = {461_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Latham, A.}, Title = {Undergraduate, Graduate and Postgraduate Programs for Information Systems Education Information Systems Graduates: The Challenge for Course Designers}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1432-1438}, Year = {2000} } @inproceedings{ Author = {Lattemann, Christoph and Kupke, Sören and Schneider, Anna-Maria and Stieglitz, Stefan}, Title = {Public Private Partnerships as an Inter-Organizational Initiative for the Diffusion of Broadband Technologies in Europe}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {862-873}, Abstract = {Broadband access plays a major role for the economic growth, and for the social, and cultural development of urban areas as well as for rural regions. Market failure within the broadband sector emerges often in regions with a low density of population and weak economic conditions. A provision of broadband infrastructure and services in such areas is not attractive to private investments because of a low or even negative expected rate on return. In case of market failure, Public Private Partnerships (PPP) can be a powerful tool to encourage the deployment of information and communication technologies, such as broadband services. Case studies from 'broadband-PPPs' from different countries depict that the organizational and financial funding models differ from project to project. This contribution aims to encourage the discussion about different modes of funding and organizational models of collaborations among public and private partners in the broadband sector. For this reason, four hypotheses about the organizational and financing structures of PPP projects will be validated by the analysis of six PPP case studies from the broadband sector from Sweden, Great Britain, and France.}, Year = {2008} } @inproceedings{ Author = {Lau, Lydia M. S.}, Title = {Skills for a Sustainable Intranet}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {453-464}, Year = {1999} } @inproceedings{ Author = {Laumann, Marcus and Rosenkranz, Christoph}, Title = {Analysing Information Flows for Controlling Activities within Supply Chains: An Arvato (Bertelsmann) Business Case}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1530-1541}, Abstract = {Supply Chain Management (SCM) deals with the management of flows of goods, information and funds within and between supply chain partners in order to satisfy consumer needs in the most effi-cient way (Chopra & Meindl 2007, Christopher 1998). Along a supply chain, various decisions have to be made continuously, from the simple choice, which customer order to be processed next, to the serious question, whether to select a new supplier or to cancel an existing one (Fleischmann & Meyr 2003). All of these decisions are supported by the provision of relevant information. Therefore, the efficiency of a supply chain is strongly influenced by the accurate setup of information flows for deci-sion support. Supply Chain Controlling (SCC) supports SCM by providing the right information at the right time to the right manager for rational decision making. However, there is hardly any methodol-ogy available in order to analyze and redesign information flows for controlling activities in supply chains in a structured way. Based on a business case - a pharmaceutical cold chain - managed by ar-vato, we show how the informational and organizational situation along a supply chain can be as-sessed by applying a theory originally grounded in cybernetics.}, Year = {2008} } @inproceedings{ Laumann.Rosenkranz.ea2007-DiagnosingandRedesigning, Author = {Laumann, Marcus and Rosenkranz, Christoph and Kolbe, Harald}, Title = {Diagnosing and Redesigning a Health(y) Organization - An Avarto (Bertelsmann) Action Research Study}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1990-2001}, Note = {Presented in track Organizational \& Enterprise Engineering, session Theories and Principles, on Thu, 7. Jun from 12:15-12:45}, Abstract = {Empirical results clearly indicate that managers spend a great amount of their working time on com-munication (Mintzberg 1971, Mintzberg 1973). One task of management is to design the communica-tion within the organization in an effective way. Therefore, we argue that the adequate design of in-formation channels within organizations is a crucial prerequisite for the long-term effectiveness of any organization. Based on an action research study carried out at one of arvatos sites, we sketch how organizations can be analysed and redesigned in a structured way by combining cybernetics with con-ceptual modelling. We show how informational and organizational problems have been identified and solved for an organization that has been acquired by arvato.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Laumer, Sven Torsten and Eckhardt, Andreas and Weitzel, Tim}, Title = {Do As Your Competitors Do? Analyzing Competitors' Influence on the Non- Adoption of Information Systems in Organizations}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1070-1081}, Abstract = {Research on IT adoption and diffusion has long been a major field in IS research. However, most researchers are testing adoption behavior. Based on the theory of planned behavior and first results of non-adoption research in a household context (Brown and Venkatesh 2005) we are testing the factors that influence non-adoption behavior in an organizational context. Using data from a survey of Germany's Top-1,000}, Year = {2008} } @inproceedings{ Lawson.Chesney2007-ImpactofOwner, Author = {Lawson, Shaun and Chesney, Thomas}, Title = {The Impact of Owner Age on Companionship with Virtual Pets}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1922-1928}, Note = {Presented in track Mobile \& Emerging Technologies for IS, session METIS3, on Sat, 9. Jun from 11:30-12:00}, Abstract = {This paper focuses on issues of interaction with a particular type of mobile information system virtual pets. It examines the impact of owner age on companionship with virtual pets, and tests the hypothesis that younger virtual pet owners will experience closer companionship with their virtual pet than older owners. This is in response to the marketing stance adopted by virtual pet manufacturers who clearly target younger people as the main consumers of their products. The hypothesis was tested using survey data and companionship was measured using the Comfort from Companion Animals Scale. Support was found for the hypothesis at all definitions of young: there is a highly significant difference between the companionship offered by a virtual pet to young people than that offered to older people. Although this finding generally indicates that virtual pets offer more, in terms of emotional-engagement, to younger people than older people we suggest that much more research in this area is needed in order to better understand the phenomenal commercial success of virtual pets. In addition, there is an abundance of literature examining the benefits of owning real pets. It is possible that a virtual pet might be able to deliver some of these, and given our result, it is likely that virtual pets will be more likely to bring these benefits to young people rather than to old people.}, Keywords = {ECIS, ECIS2007, research paper,Mobile & Emerging Technologies for IS}, Year = {2007} } @inproceedings{ Author = {Leclercq-Vandelannoitte, Aurelie}, Title = {Mobile information systems and organizational control: A Foucauldian approach}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1630-1641}, Abstract = {The latest advances in the field of communication tools and networks have led to the development of 'mobile' technologies. Mobile technologies provide workers with almost permanent access to their company’s Information System (IS) and continual availability of information in time and space, thereby contributing to the development of "mobile IS." Mobile IS generate a reconstruction of the relationship between time and space, and act as catalysts of deeper social and human changes, leading to ambivalent effects in the field of management. More particularly, a paradox emerges with respect to mobile IS as they can be considered in turn as instruments of autonomy and freedom or control of distance activities. To what extent are the interactions between mobile IS and organizational actors liable to change the company’s control systems? In this paper, we argue that a Foucauldian approach can enrich our understanding of the evolution of organizational control linked to mobile IS. We present the results of four case studies (based on 85 semi-structured interviews and 10 days of observation). This research shows the relevance of Foucault’s conceptual framework (linking discourses, discipline and ethics) to explore the interactions between IS, the organization and individual actors, in a political perspective.}, Year = {2009} } @inproceedings{ Author = {Lederman, Reeva M.}, Title = {Adverse Events in Hospitals: The Contribution of Poor Information Systems}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {999-1006}, Year = {2004} } @inproceedings{ Author = {Lederman, Reeva M. and Johnston, Robert B. and Milton, Simon K.}, Title = {The significance of routines for the analysis and design of information systems: a preliminary study}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1017-1034}, Year = {2003} } @inproceedings{ Author = {Lederman, Reeva M. and Shanks, Graeme and Gibbs, Martin}, Title = {Meeting privacy obligations: the implications for information systems development}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1035-1050}, Year = {2003} } @inproceedings{ Author = {Ledig, C. and Bessin, C. and Lesuisse, Roland}, Title = {IS strategic management through quality management The case of a French public administration}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1266-1280}, Year = {1998} } @inproceedings{ Author = {Lee, Gwo-Guang and Gough, Tom G.}, Title = {An integrated framework for information systems planning}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {352-362}, Year = {1993} } @inproceedings{ Author = {Lee, Gwo-Guang and Gough, Tom G.}, Title = {An interactive learning mechanism for encouraging the strategic use of information systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {749-758}, Year = {1994} } @inproceedings{ Author = {Lee, Habin and Koh, Woonjung and Kim, Jong and Ghoneim, Ahmad}, Title = {Beyond user acceptance: The determinants of the intention to produce user created contents on the internet}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1768-1779}, Abstract = {Information technology affects our society not only by changing lifestyle but also changing culture, personal values, and all areas of people's lives. Due to recent rapid increases in internet users and the development of internet software, internet users could develop and use new types of communication among them which lead to the rapid increase in User Created Contents (UCCs) producers. However, the literatures on user behaviour in information technology lacks theories to explain the new types of user behaviour which includes producing UCCs and sharing with others on the Internet. This paper aims to reveal major attributes of the Internet users that have positive impacts to the intention to produce UCCs on the Internet. Extant related theories are reviewed to extract major attributes of the Internet users that lead to the production of UCCs. A questionnaire survey is performed on 400 sampled respondents in South Korea to test the attributes. The result shows that playfulness, self-expressiveness/sharing intention, innovativeness, computing skills and compensation have positive impact to the intention to produce UCCs. In particular, innovativeness is turned out to have the biggest impact while social participation does not have a significant impact. The implications of the study are also discussed.}, Year = {2009} } @inproceedings{ Author = {Lee, Michael and Dutta, Soumitra and Wassenhove, Luk Van}, Title = {An Empirical Analysis of Software Production Problems in European Software Units}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {465-481}, Year = {1999} } @inproceedings{ Author = {Lee, One-Ki and Xu, Peng and Kuilboer, Jean-Pierre and Ashrafi, Noushin}, Title = {IT impacts on operation-level agility in service industries}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {713-724}, Note = {(Daniel)}, Abstract = {This study examines the relationship between operation-level agility and firm performance in service industries. The study is augmented by investigating the role of IT resources and competence to achieve this specific type of agility. As of to date, most of the published literature in this stream of research has focused on manufacturing industry. This research is an early attempt to examine the strategic value of IT-enabled operational capabilities in service industry. We propose a theory-based model of the positive relationships among IT service competence, operation-level agility, and firm performance. Survey data of medium to large-size enterprises in service industries in the United States were used to validate the proposed model. The results indicate that operation-level agility is a significant driving force of firm performance in the service industries and that IT service competence significantly determines the operation-level agility. The results emphasize that IT-supported operation-level agility significantly leads to a better performance.}, Year = {2009} } @inproceedings{ Author = {Lee, Tom Sang-Yong}, Title = {Bundling Strategy in Base-Supplemental Goods Markets: The Case of Microsoft}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {453-460}, Year = {2000} } @inproceedings{ Author = {Lee, Tom Sang-Yong}, Title = {How much should my software differ from yours}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {818-824}, Year = {2001} } @inproceedings{ Author = {Lee, Tom Sang-Yong and Meng, Zhaoli}, Title = {Calculative-based trust and social welfare}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1007-1016}, Year = {2004} } @inproceedings{ Author = {Leeming, Anne and Abolfazlian, A. R. Kian and De Abreu, Paulo Nunes and Courtney, Nigel and Pourciau, Lester}, Title = {Panel: Knowledge Management - A Challenge for Information Systems}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1532-1534}, Year = {1997} } @inproceedings{ Author = {Lefievre, Valerie}, Title = {Use of information technologies by dispersed workgroups}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1640-1647}, Year = {1998} } @inproceedings{ Author = {Léger, Pierre-majorique and Yang, Shinkyu}, Title = {Network Effects and the Creation of Shareholders' Wealth in the Context of Software Firm Mergers and Acquisitions}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1673-1684}, Year = {2005} } @inproceedings{ Author = {Legner, Christine}, Title = {Understanding the manifold forms of B2B integration - A transaction cost perspective}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2761-2772}, Abstract = {The need for collaboration within value chains is rapidly increasing and drives enterprise to align and electronically integrate their business processes with their business partners. As technologies evolve, manifold forms of B2B integration have emerged - from e-mail communication to customer or supplier portals, the exchange of EDIFACT- to XML documents, and Web Services. Although service-oriented architectures (SOA) are considered the future of inter-organizational linkages, no empirical studies have been found which surveyed the impact of SOA on B2B integration costs and benefits. From a research perspective, we still lack a systematic analysis that explains how a specific B2B integration technology impacts the effectiveness of B2B integration. Building on transaction cost theory, this research analyzes the different forms of B2B integration with regard to their impact on connectivity and coordination costs. Based on a field study from the automotive industry, it demonstrates that there is economic rationale for preferring supplier portals to machine-to-machine integration based on EDIFACT or XML messages. Compared to prior technologies, SOA reduces the costs of external integration by eliminating separate B2B integration infrastructures and improving connectivity of internal applications. However, we find that prior literature tends to overestimate the impact of open Internet and Web service technologies on connectivity costs.}, Year = {2009} } @inproceedings{ Legner.Heutschi2007-SoaAdoptionin, Author = {Legner, Christine and Heutschi, Roger}, Title = {SOA Adoption in Practice - Findings from Early SOA Implementations}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1643-1654}, Note = {Presented in track IS and Transformation, session Business and IT alignment: from theory to practice, on Thu, 7. Jun from 14:15-14:45}, Abstract = {Despite the wide range of advantages which many authors associate with the introduction of a service-oriented architecture (SOA), comprehensive SOA implementations continue to be scarce in practice. Consequently, questions arise as to how the concept is adapted in practice. This paper compares the scientific view of SOA concepts with initial practical experience from early SOA implementations. Based on an SOA model which is derived from recent SOA publications it examines SOA realization in four case studies. From the cross-case analysis, the authors derive three focus areas of SOA adoption, a prioritization of SOA design principles as well as typical steps towards SOA implementation in practice.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Author = {Legner, Christine and Wende, Kristin}, Title = {Electronic bill presentment and payment}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2229-2240}, Note = {570_Paper.pdf}, Year = {2006} } @inproceedings{ Legner.Wende2007-ChallengesofInter-Organizational, Author = {Legner, Christine and Wende, Kristin}, Title = {The Challenges of Inter-Organizational Business Process Design - A Research Agenda}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {106-118}, Note = {Presented in track E-Business, session Business Process Design and Business Networks, on Fri, 8. Jun from 09:15-09:45}, Abstract = {With an increasing importance of value chain collaboration, business processes need to be more closely aligned across organizational boundaries. Hence, business process modeling and design has to be enhanced and extended to cope with inter- organizational business relationships. Among the challenges that arise are interdependencies between internal and external processes, different process logic and terminology, missing clarification of responsibilities and confidentiality issues. This paper systemizes the requirements towards inter-organizational business process design and compares it to existing approaches from business process modeling, workflow management and B2B standardization. Results are a state of the art of inter- organizational business process design as well as a research agenda.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Lehmann, Hans P.}, Title = {Core competence and learning alliances - the new face of information management?}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {186-197}, Year = {1993} } @inproceedings{ Author = {Lehmann, Hans P.}, Title = {Between heterarchies and serendipity: Exploring the development of international information systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {463-486}, Year = {1994} } @inproceedings{ Author = {Lehmann, Hans P.}, Title = {Towards a Grounded Theory of Information Systems for the International Firm: Critical Variables and Causal Networks}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {530-536}, Year = {2000} } @inproceedings{ Author = {Lehmann, Hans P.}, Title = {An Object Oriented Architecture Model for International Information Systems? Exploring a Possible Approach}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {23-35}, Year = {2001} } @inproceedings{ Author = {Lehtonen, Juha-Matti and Appelqvist, Patrik and Saranen, Juha}, Title = {Learning Operations Management With Web-based Manufacturing Simulation}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1343-1352}, Year = {2002} } @inproceedings{ Author = {Lei, Lei}, Title = {Choosing appropriate approach for research on user participation: A literature review}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {295-310}, Year = {1994} } @inproceedings{ Author = {Leidner, Dorothy E. and Jarvenpaa, Sirkka L. and Tuomi, Ilkka and Alavi, Maryam}, Title = {Panel: Organisation and information culture in knowledge management initiatives}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1721-1723}, Year = {1998} } @inproceedings{ Author = {Leimeister, Jan Marco and Daum, Miriam and Krcmar, Helmut}, Title = {Mobile Virtual Healthcare Communities : An Approach To Community Engineering For Cancer Patients}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1626-1637}, Year = {2002} } @inproceedings{ Author = {Leimeister, Stefanie and Böhmann, Tilo and Krcmar, Helmut}, Title = {IS Outsourcing Governance in Innovation-Focused Relationships: An Empirical Investigation}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2245-2256}, Abstract = {Out of the various motivations and intentions for outsourcing information technology, customers' expectations of innovative IT products and services for business advantage have only recently become an emerging issue among IT service providers and their customers. But little is known about IT-enabled innovation in IS outsourcing settings and how to manage such outsourcing relationships. Do customers who strive for innovation through outsourcing have other governance mechanisms in place than customers who do not expect innovation potentials from their outsourcing vendor? Based on 268 responses from chief information officers and IT executives, this paper shows that innovation-seeking customers manage their outsourcing relationship differently from those who do not associate innovation opportunities with their outsourcing relationship. In innovation- seeking outsourcing settings informal relationship mechanisms have a significantly stronger impact than in non-innovation seeking settings. However, contractual governance was found to be important regardless of the outsourcing intent. These findings call for further research on the relation and mutual impact of contractual and relational governance, e.g. by formalizing experience and mutual learning gathered through relational governance of the outsourcing partners in a contract.}, Year = {2008} } @inproceedings{ Author = {Leimeister, Stefanie and Leimeister, Jan Marco and Faehling, Jens and Krcmar, Helmut}, Title = {Exploring Success Factors for IT Carve Out Projects}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1764-1775}, Abstract = {Carve out projects have recently become an emerging issue in practice and theory given the diversity of strategic foci of companies as well as recent merger and acquisition activities. This paper highlights the relevance of IT in such carve out projects. IT depicts their characteristics and specific features with regard to general IT projects as well as success factors for the management of IT carve outs. Based on a systematic literature review, we conducted 18 exploratory expert interviews with different stakeholders involved in the management of IT carve outs. We show that the perception and acknowledgement of the IT function within the overall carve out project is broadly underestimated. We elaborate on learnings for the successful management of the IT function within a carve out project: the involvement of IT executives in the early phases of contract negotiations; improved IT due diligence processes for a better anticipation of IT costs; early analysis of the target enterprise architecture. Additionally, we identified success factors of managing IT carve out projects. This paper is among the first to shed light into the research field of IT carve out projects including exploratory empirical data and gives recommendations for future research of IT carve outs.}, Year = {2008} } @inproceedings{ Author = {Leimstoll, Uwe and Schubert, Petra and Fisher, Julie}, Title = {ICT Outsourcing in the Swiss SME Sector: Conclusions and Typical Company Clusters}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2367-2379}, Abstract = {The outsourcing of ICT services has been common place in large organizations for many years. To date, most of the published research has focused on large organizations with very limited discussion exploring outsourcing in small to medium- sized enterprises (SMEs). This paper reports on a major study (based on 900 completed questionnaires) of Swiss SMEs and their approach to outsourcing. The results presented in this paper are weighted according to company size and industry sector and are in this respect representative for Switzerland. The findings are presented in four main conclusions and six identified clusters (typical company profiles). ICT outsourcing for SMEs is primarily focused on Maintenance and Support. The majority of SMEs using outsourcing have achieved positive outcomes as a result. Smaller SMEs are more likely to consider outsourcing than their larger counterparts. Suppliers of external ICT services specialised on selective, definable services seem to be at an advantage. Over all, the amount of outsourced ICT services is rather small. A cluster analysis identified six distinct clusters. Based on the identified clusters, several bivariate analyses were performed in order to show the typical outsourcing behaviour of the clusters.}, Year = {2008} } @inproceedings{ Author = {Leiviskä, Katja and Siponen, Mikko}, Title = {Attitudes of sixth form female students towards the IT field}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {859-872}, Note = {221_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Lejmi, Habib}, Title = {Integration Of Supply Chain Execution In B2B-marketplaces - Experiences For Networks Of Small And Medium Sized Enterprises}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {725-734}, Year = {2002} } @inproceedings{ Author = {Lek, Monkol and Anandarajah, Benjamin and Cerpa, Narciso and Jamieson, Rodger}, Title = {Data Mining Prototype for Detecting E-Commerce Fraud}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {160-165}, Year = {2001} } @inproceedings{ Author = {Lekakos, Georgios and Chorianopoulos, Kostas and Spinellis, Diomidis}, Title = {Information Systems in the Living Room: A Case Study of Personalized Interactive}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {319-329}, Year = {2001} } @inproceedings{ Author = {Leknes, John and Munkvold, Bjørn Erik}, Title = {The role of knowledge management in ERP implementation: a case study in Aker Kvaerner}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1767-1778}, Note = {462_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Lemmergaard, Jeanette and Gersbo-moller, Christopher and Povlsen, Line Bodker}, Title = {The Scandinavian School Revisited: a Case Study on New Roles in the ISD Process}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {969-976}, Year = {2005} } @inproceedings{ Author = {Le-Moigne, Jean-Louis}, Title = {Panel: Organizational information systems ‘as process or as product' of human cognition and communication}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1749-1750}, Year = {1998} } @inproceedings{ Author = {Lempinen, Heikki and Penttinen, Esko}, Title = {Assessing the business value of electronic order-to-payment cycle}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {629-640}, Abstract = {In this paper, we build an evaluation tool for assessing the business impacts of an electronic order-to-payment cycle. Based on a literature review and expert interviews, we formulate a three-stage model which includes performance indicators for electronic order, electronic invoice, and electronic payment processes. In addition, we pinpoint the inter-process linkages. We test the proposed evaluation tool in a business context and find that the impacts of automating the order-to-payment cycle relate closely to cost avoidance. However, a strong emphasis on asset utilization can be observed as well - better use of IT could enhance utilization of existing human resources and capital, affecting company profitability.}, Year = {2009} } @inproceedings{ Author = {Le-Nguyen, Khuong and Dyerson, Romano and Harindranath, G.}, Title = {A situated knowledge work context perspective on knowledge management software-organisation misalignments}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1199-1210}, Abstract = {Underpinned by the work of Schultze and Boland (2000) on situated knowledge work context, and using Bourdieu's (1990) theory of practice, this paper draws attention to potential sources of likely misalignment between Knowledge Management (KM) software and the implementing organisation. Using the case of a global IT-Management consultancy firm, the paper elucidates KM software-organisation misalignments as the consequence of differences between organisational and KM technology developer’s 'situated’ knowledge work contexts with due consideration of the case organisation’s large and diverse user base. Such contextual differences reflect the differing ‘situated’ knowledge work structures that KM technology developers and adopting organisations deliberately acquire and evolve over time. Theoretically, by giving a more comprehensive account of how knowledge work structures were emergent and then embedded into the organisation that either develops or implements the technology, we wish to provide readers with insights into the sources of misalignment, thereby enriching theory of KM technology implementation. Practically, studies of this nature would help make organisations more aware of the factors that can influence KM software package implementation, particularly in the case of large firms that are characterised by high-value, text-based knowledge for decision-making, such as consultancies, R&D, healthcare or legal organisations.}, Year = {2009} } @inproceedings{ Author = {Le-Nguyen, Khuong and Harindranath, G. and Dyerson, Romano}, Title = {A Knowledge Management Perspective an a Corporate Portal Implementation: A Case Study of a Global IT-Management Consultancy Firm}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1129-1140}, Abstract = {This paper investigates the decisions and factors affecting the implementation and use of a corporate portal to support knowledge management processes in a global IT- Management consultancy firm. Employing a conceptual framework based on Activity Theory, this study offers some new insights into the implementation of a portal with due consideration of the case organisation's global operational context which also involves a large user base. Theoretically, by interpreting the factors and decisions exerting influences on the portal implementation, this study enriches the body of literature on knowledge management technology adoption and implementation, and practically, studies of this nature should assist organisations toward understanding the factors inherent within a successful implementation of portal technology in large firm, particularly those rich in high-value text-based knowledge for making decisions like management consultancies and legal organisations. Besides, this study also provides an illustration of Orlikowski's (2000) extended theory on the structurational properties of technology.}, Year = {2008} } @inproceedings{ Author = {Leonard, A. C.}, Title = {Factors that contribute to successful quality assurance management in a changing}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {290-300}, Year = {1993} } @inproceedings{ Author = {Leong, Kin-Chung and Tan, Michael T. K.}, Title = {The Long Road to being an IS Professional: A Newcomer Perspective}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1017-1028}, Year = {2004} } @inproceedings{ Author = {Leppimäki, Sami and Tammi, Mari and Meristö, Tarja}, Title = {Professional Skills in the ICT industry - Turbulent Times Resulting Contradictions and New Combinations}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1029-1039}, Year = {2004} } @inproceedings{ Author = {Lesjak, Dušan and Lynn, Monty L.}, Title = {Small Slovene Firms and (Strategic) Information Technology Usage}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {56-63}, Year = {2000} } @inproceedings{ Author = {Lesjak, Dušan and Lynn, Monty L. and Bobek, Samo}, Title = {Information technology in small Slovene firms: is strategic usage bypassed?}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1528-1535}, Year = {1998} } @inproceedings{ Letch.Carroll2007-IntegratedE-GovernmentSystems, Author = {Letch, Nick and Carroll, Jennie}, Title = {Integrated E-Government Systems: Unintended Impacts for those at the Margins}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2197-2208}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session Australasian experiences, on Sat, 9. Jun from 09:30-10:00}, Abstract = {e-Government involves the use of information and communication technologies (ICTs) in public administration to transform the delivery of public services. There has been much analysis of the application of e-government in developing countries. To date, however, the impacts of e-Government upon those who are on the margins of society in developed countries remain unclear. This paper investigates the consequences of mandatory use of an integrated ICT-based licensing system on remote Indigenous communities in Australia. It notes that the system is not a major cause of social exclusion but that it further compounds the profound social, economic and cultural influences that alienate remote indigenous Australians. The paper concludes that efforts to address this alienation must focus not just on the ICT system but the whole ensemble of socio-technical relations associated with the delivery of public policy. The paper contributes to our understanding of the impacts of e-Government on marginalised groups in developed countries and difficulties in reversing these impacts. It also calls for application of socio-technical approaches when analysing complex social and technical problem situations.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Levashova, Tatiana and Lundqvist, Magnus and Sandkuhl, Kurt and Smirnov, Alexander}, Title = {Context-based modelling of information demand: approaches from information logistics and decision support}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1511-1522}, Note = {385_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Levy, Margi and Loebbecke, Claudia and Powell, Philip}, Title = {SMEs Co-opetition and Knowledge Sharing: The IS Role}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {640-652}, Year = {2001} } @inproceedings{ Author = {Levy, Margi and Powell, Philip}, Title = {Small and Medium-Size Enterprises, A Information Systems and Issues of Flexibilty}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {811-822}, Year = {1996} } @inproceedings{ Author = {Levy, Margi and Powell, Philip}, Title = {SME Transformation : Modelling Progressions}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {676-685}, Year = {2002} } @inproceedings{ Author = {Levy, Margi and Powell, Philip and Merali, Yasmin and Galliers, Robert D.}, Title = {Assessing Information Systems Strategy Development Frameworks in SMEs}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {553-569}, Year = {1997} } @inproceedings{ Author = {Levy, Margi and Powell, Philip and Worrall, Les}, Title = {Strategic intent and e-business in SMEs: enablers and inhibitors}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1040-1051}, Year = {2004} } @inproceedings{ Author = {Levy, Margi and Powell, Philip and Yetton, Philip}, Title = {IS alignment in small firms: new paths through the maze}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1051-1061}, Year = {2003} } @inproceedings{ Author = {Levy, Margi and Powell, Philip and Yetton, Philip}, Title = {Contingent dynamics of IS alignment in SMEs}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {392-403}, Abstract = {Performance is a function of the alignment between information systems (IS) strategy and other business domains, including business strategy and organization structure. However, research has focused on the outcomes of that process, rather than the processes by which that alignment is developed. Using multiple case data, this paper investigates alignment in SMEs, explaining why different SMEs follow different paths to alignment. Four paths are identified, with the path chosen contingent on an SME's market position. The four paths vary from simple, when the focus of the IS investment is on improving control, to complex, when the intent is to reposition the SME. The implications of these findings for management and research are explored.}, Year = {2009} } @inproceedings{ Author = {Lewis, E.}, Title = {Building Business-Based Service Levels for IT Outsourcing Contracts: The Measure to Manage (M2P) Performance Measurement System}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {429-436}, Year = {2000} } @inproceedings{ Author = {Lewis, E. J. E.}, Title = {The use of the risk-remedy method for evaluating tenders for outsourcing information technology in the Australian public sector}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {598-611}, Year = {1998} } @inproceedings{ Author = {Lewis, Mark and Sankaranarayanan, Balaji and Rai, Arun}, Title = {RFID-enabled process capabilities and its impacts on healthcare process performance: A multi-level analysis}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2737-2748}, Abstract = {In recent years, hospitals have begun to invest in RFID systems to control costs, reduce errors, and improve quality of care. Despite the obvious benefits of RFID in healthcare settings, potential obstacles to effective deployment also exist. The purpose of this study is to systematically understand how hospitals can apply RFID to transform work practices and address cost, safety, and quality of care issues, most notably in inventory management. We leverage an interdisciplinary framework to explore adoption and use of RFID at multiple levels of analysis and adopt a multi-method approach to explore the research questions guiding this study. Our study is expected to contribute to a growing body of research related to the adoption and use of IT in healthcare settings and the enabling role of IT for innovating work practices and improving process performance.}, Year = {2009} } @inproceedings{ Author = {Li, Huixian and Lim, John and Raman, K. S.}, Title = {An exploratory case study on IS implementation and organizational change in China}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1062-1072}, Year = {2003} } @inproceedings{ Author = {Li, Hongxiu and Liu, Yong and Suomi, Reima}, Title = {Measurement of e-service quality: An empirical study on online travel service}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1734-1745}, Abstract = {ICTs have significantly revolutionized travel industry in the last decade. With an increasing number of travel companies participating in the Internet market, low price has become a minimum qualification to compete in the Internet market. E-service quality is becoming even more critical for companies to retain and attract customers in the digital age. This study focuses on e-service quality dimensions in the Internet market with an empirical study on online travel service. The purpose of this study is to develop a scale to evaluate e-service quality from the perspectives of both online companies and customers. The results in this study indicate that trust from the perspective of customer and ease of use from the perspective of online company are the most critical and important facets in customers' perception of online travel service quality, while reliability, system availability and responsiveness have influence on customer’s perception of online travel service quality as well, but the influence is not so strong as that of trust and ease of use. Online travel service companies should pay attention to the facets of reliability, system availability and responsiveness while focusing on the facets of ease of use and trust in order to improve their online travel service quality to customers.}, Year = {2009} } @inproceedings{ Author = {Li, J. and Shaw, Michael J. and Tan, G. W.}, Title = {Evaluating Information Sharing Strategies in Supply Chains}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {437-444}, Year = {2000} } @inproceedings{ Author = {Liang, Ai-Hua and Thong, James Y. L. and Yap, Chee-Sing}, Title = {Occupational Stress Among IT Professionals; Towards Conceptual Clarity}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {385-400}, Year = {1996} } @inproceedings{ Author = {Liang, Nicole Hui-Chung and Corbitt, Brian J. and Peszynski, Konrad Janusz}, Title = {Impacts of Logistics Service Performance through IT on Overall Tourist Satisfaction and Loyalty}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2221-2232}, Abstract = {Logistics service performance through information technology has become an increasingly important issue for tourism. A conceptual model with six hypotheses was developed to depict the relationships amongst tourism suppliers' service quality, logistics service performance, perceived service value, tourists satisfaction and loyalty. Structural Equation Modeling was employed to analyze 425 responses from international tourists in Taipei, Taiwan for the empirical analysis. The results indicate that logistics service performance is an important antecedent to tourist satisfaction and loyalty, whereas information technology has significant effect on order accuracy and quality, and order efficiency, discrepancy and flexibility which under the construct of logistics service performance.}, Year = {2008} } @inproceedings{ Author = {Lichtenstein, Sharman and Brain, Michael}, Title = {Restructuring influences on organizational knowledge sharing: An interpretive case study}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2133-2144}, Note = {548_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Lichtenstein, Sharman and Hunter, Alexia}, Title = {Receiver Influences on Knowledge Sharing}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1187-1198}, Year = {2005} } @inproceedings{ Author = {Lichtenstein, Sharman and Swatman, Paula M. C.}, Title = {Sustainable knowledge management systems: integration personalisation and contextualisation}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1084-1092}, Year = {2003} } @inproceedings{ Author = {Lichtenstein, Yossi and McDonnell, Alan}, Title = {Pricing software development services}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1073-1083}, Year = {2003} } @inproceedings{ Author = {Licker, Paul and Cameron Crichton, Susannah}, Title = {The two cultures and the internet revolution}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1090-1101}, Abstract = {This document reinterprets C. P. Snow's famous "Two Cultures" (the so-called “literary elite” and scientists) lecture of 1959, in light of advances in information systems in the past fifty years. While Snow referred to specific groups, his analysis is generalizable: cultural groups differentiate through lack of communication. Here Snow’s analysis and advice are applied to a different pair of “cultures”(IT purveyors and IT users) as an example of his general principles. At a time of great unease about terrorism in the face of apparently relentless technological advance - analogous to Snow’s speech at the height of the Cold War—and also during a time of (then) apparently dramatic technological advance, the lessons Snow derived can now apply usefully to today’s specific “two cultures” case.}, Year = {2009} } @inproceedings{ Author = {Liere, Van Diederik W. and Hagdorn, Lorike and Hoogeweegen, Martijn R. and Vervest, Peter H. M.}, Title = {Organizational Performance of a Firm in a Modular Business Network}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1052-1061}, Year = {2004} } @inproceedings{ Author = {Light, Ben}, Title = {A Review of the Issues Associated with Customer Relationship Management Systems}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1232-1241}, Year = {2001} } @inproceedings{ Author = {Light, Ben}, Title = {An alternative theory of legacy information systems}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1093-1111}, Year = {2003} } @inproceedings{ Author = {Light, Ben and Griffiths, Marie and McGarrie, Ryan Ellis}, Title = {Antisocial Behaviour Orders: Unanticipated Directions in Social Network Site Development}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2160-2172}, Abstract = {Social network technologies, as we know them today have become a popular feature of everyday life for many people. As their name suggests, their underlying premise is to enable people to connect with each other for a variety of purposes. These purposes however, are generally thought of in a positive fashion. Based on a multi- method study of two online environments, Habbo Hotel and Second Life, which incorporate social networking functionality, we shed light on forms of what can be conceptualized as antisocial behaviours and the rationales for these. Such behaviours included: scamming, racist/homophobic attacks, sim attacks, avatar attacks, non- conformance to contextual norms, counterfeiting and unneighbourly behaviour. The rationales for sub behaviours included: profit, fun, status building, network disruption, accidental acts and prejudice. Through our analysis, we are able to comment upon the difficulties of defining antisocial behaviour in such environments, particularly when such environments, are subject to interpretation via their use and expected norms. We also point to the problems we face in conducting our public and private lives given the role ICTs are playing in the convergence of these two spaces and also the convergence of ICTs themselves.}, Year = {2008} } @inproceedings{ Author = {Light, Ben and Holland, Christopher P. and Kelly, Sue and Wills, K.}, Title = {Best of Breed IT Strategy: An Alternative to Enterprise Resource Planning Systems}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {652-659}, Year = {2000} } @inproceedings{ Author = {Light, Ben and Papazafeiropoulou, Anastasia}, Title = {Reasons Behind ERP Package Adoption: A Diffusion of Innovations Perspective}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1062-1074}, Year = {2004} } @inproceedings{ Author = {Lim, Andrew and Oon, Wee-chong and Zhu, Wenbin}, Title = {Towards definitive benchmarking of algorithm performance}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1112-1129}, Year = {2003} } @inproceedings{ Author = {Lim, Swee Beng and Jamieson, Rodger}, Title = {An Investigation of Electronic Data Interchange Risks, Security and Controls}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {899-916}, Year = {1996} } @inproceedings{ Author = {Limayem, Moez and Hirt, Sabine Gabriele and Cheung, Christy M. K.}, Title = {Habit in the context of IS continuance: theory extension and scale development}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1130-1140}, Year = {2003} } @inproceedings{ Author = {Limayem, Moez and Hirt, Sabine Gabriele and Chin, Wynne W.}, Title = {Intention does not always Matter: The Contingent Role of Habit in IT Usage Behaviour}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {274-286}, Year = {2001} } @inproceedings{ Author = {Limniotes, Theophilos A. and Papadopoulos, George A.}, Title = {Coordinating Components In The Multimedia System Services Architecture}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {351-360}, Year = {2002} } @inproceedings{ Author = {Lin, Chad and Pervan, Graham P. and Tsao, Hsiu-Yuan and Lin, Koong}, Title = {A survey on evaluating and realizing IS/IT benefits in Taiwanese b2bec companies}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1075-1087}, Year = {2004} } @inproceedings{ Author = {Lin, Julian and Chan, Hock Chuan and Wei, Kwok-kee}, Title = {The effects of goal orientations on knowledge management system usage, knowledge sourcing and learning outcome}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1170-1181}, Note = {321_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Linck, Kathrin and Pousttchi, Key and Wiedemann, Dietmar G.}, Title = {Security issues in mobile payment from the customer viewpoint}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1085-1095}, Note = {299_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Lindemann, Markus A. and Runge, Alexander}, Title = {Electronic contracting within the reference model for electronic markets}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {44-59}, Year = {1998} } @inproceedings{ Author = {Lindgren, Rikard and Stenmark, Dick and Bergquist, Magnus and Ljungberg, Jan}, Title = {Rethinking competence systems for innovative organizations}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {775-786}, Year = {2001} } @inproceedings{ Author = {Lindgren, Rikard and Wallström, C.}, Title = {Features Missing in Action: Knowledge Management Systems in Practice}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {701-708}, Year = {2000} } @inproceedings{ Author = {Lippert, Susan K. and Swiercz, Paul M.}, Title = {Human resource oriented antecedents to post-adoption technology performance}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {650-662}, Note = {168_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Lister, R. and Bryan, G. and Trac, M.}, Title = {The e-Babies Project: Integrated Data Monitoring and Decision Making in Neo-Natal Intensive Care}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1289-1293}, Year = {2000} } @inproceedings{ Liu.Baida.ea2007-E-CustomsControlProcedures, Author = {Liu, Jianwei and Baida, Ziv and Tan, Yao-Hua}, Title = {E-Customs Control Procedures Redesign Methodology: Model-Based Application}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {93-105}, Note = {Presented in track E-Business, session Business Process Design and Business Networks, on Fri, 8. Jun from 08:45-09:15}, Abstract = {Growing trade volumes and increased security, health and financial control regulations require customs administrations to change their working practices worldwide. An existing dilemma however, is that governments would like on the one hand to reduce the administrative burden for businesses and on the other hand to increase security and control. The traditional single side power-posing by customs administrations to trade parties is not appropriate any more. The European Union is now realizing the potential benefits of establishing Customs-and-Business partnerships. To achieve such collaboration, current customs procedures need to be redesigned, and ICT is a key enabler for the redesign. In this paper we present a model-based approach using two levels of abstraction value and process levels to support domain experts in investigating how customs procedures can be redesigned while coping with business and administrative challenges. Especially, we focus on a methodological application of control principles from accounting and auditing literature, to redesign procedures. We discuss our AAD approach and its application in an e-Customs procedure redesign case study.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Liu, Qiang and Ridley, Gail}, Title = {IT Control in the Australian Public Sector: An International Comparison}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {985-996}, Year = {2005} } @inproceedings{ Author = {Liu, Shuhua}, Title = {Data warehousing agent: in seeking of improved support for environmental scanning and strategic management}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {289-303}, Year = {1998} } @inproceedings{ Liu.Ravichandran2007-InformationTechnologyCapital, Author = {Liu, Yu and Ravichandran, T.}, Title = {Information Technology Capital, Managerial Human Capital, and Firm Performance: An Empirical Investigation}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {994-1006}, Note = {Presented in track Information Systems and Economics, session IT, Performance and Productivity Evaluation, on Fri, 8. Jun from 09:15-09:45}, Abstract = {Information technology (IT) business value study has maintained its prosperity for years suggesting that this topic is both theoretically intriguing and pragmatically important in the IT community. Recently information systems (IS) researchers have shifted their attention to the various macro- and micro-level contingencies that can affect the value of IT. In the present study the authors particularly examine an important firm- level contingency imposed by the firms managerial human capital, manifested by a set of managerial characteristics such as tenure, the level of education, and IT knowledge of the top manager. Employing a dataset of 771 Chinese non-state-owned firms, this paper investigates the interactions between these characteristics and IT capital with regard to their impact on firm performance. The regression results show that not only are the main effects of IT capital and managerial human capital significant, but also their interactions affect firm performance positively in certain industry contexts. In particular, the moderating effects of managerial human capital on IT business value are significant in a sub-sample of service firms. This is not surprising given that service firms tend to be more information intensive. To the authors knowledge, it is the first paper that simultaneously examines IT capital together with managerial human capital. The findings of this paper enrich the IT business value literature and provide some useful insights to the firm managers regarding IT management.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Ljungberg, Frederik and Sorensen, Carsten}, Title = {Communication Deficiency and Switching Mechanisms}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1113-1118}, Year = {1996} } @inproceedings{ Author = {Ljungberg, Jan}, Title = {Open Source Movements as a Model for Organizing}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {501-508}, Year = {2000} } @inproceedings{ Author = {Löber, Andreas and Grimm, Sibylle and Schwabe, Gerhard}, Title = {Audio vs chat: can media speed explain the differences in productivity?}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2172-2183}, Note = {558_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Locher, Christian}, Title = {Methodologies for Evaluating Information Security Investments - What BaselÿII Can Change in the Financial Industry}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1561-1572}, Year = {2005} } @inproceedings{ Author = {Loebbecke, Claudia}, Title = {Network Integration at CompuNet}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {880-894}, Year = {1999} } @inproceedings{ Author = {Loebbecke, Claudia}, Title = {Digital video recorder-driven impacts on the video content Services industry}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1088-1099}, Year = {2004} } @inproceedings{ Author = {Loebbecke, Claudia and Angehrn, Albert A.}, Title = {Opensource platforms under coopetition: a comparative analysis of sourceforge and ‘CodeX' (Xerox) as two ‘coopetitive learning and knowledge exchange networks' (coLKENs)}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1141-1153}, Year = {2003} } @inproceedings{ Author = {Loebbecke, Claudia and Blanning, R. W.}, Title = {Racing towards an open betting system at the royal Hong Kong jockey club}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1133-1142}, Year = {1995} } @inproceedings{ Author = {Loebbecke, Claudia and Doukidis, Georgios I. and Galliers, Robert D. and Ives, Blake and Jarvenpaa, Sirkka L.}, Title = {Panel: IS Professors in the Electronic World - Digging Their Graves or Digging a Goldmine?}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1403-1404}, Year = {2000} } @inproceedings{ Author = {Loebbecke, Claudia and Jelassi, Tawfik}, Title = {Building the ‘Virtual Organisation' at Gerling}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1245-1258}, Year = {1996} } @inproceedings{ Author = {Loebbecke, Claudia and Powell, Philip}, Title = {Towards an Entertaining Business Model: A Teaching Case}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {763-770}, Year = {2000} } @inproceedings{ Author = {Loebbecke, Claudia and Powell, Philip and Fenema, P. C. van and Levy, Margi}, Title = {SMEs, Co-opetition and Knowledge Transfer}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {791-798}, Year = {1999} } @inproceedings{ Author = {Loebbecke, Claudia and Sieber, Pascal}, Title = {Exploring bookstores on the Internet: an economic perspective}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1569-1576}, Year = {1998} } @inproceedings{ Author = {Loebbecke, Claudia and Thaller, Manfred}, Title = {Preserving Europe's Cultural Heritage in the Digital World}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1-12}, Year = {2005} } @inproceedings{ Author = {Loebbecke, Claudia and van Penema, Paul C.}, Title = {Interorganizational knowledge sharing during coopetition}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1632-1639}, Year = {1998} } @inproceedings{ Author = {Loebbecke, Claudia and Woelcken, Klaus and Bjørn-Andersen, Niels and Holtham, Clive and Krcmar, Helmut and Pokorný, Jaroslav}, Title = {Panel: Pan-European Research in Information Systems: Why and How}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1518-1520}, Year = {1997} } @inproceedings{ Author = {Loeber, Andreas and Schwabe, Gerhard}, Title = {Audio and Chat Combined - Are Two Media Better Than One?}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {730-741}, Abstract = {Meetings and collaborative work are part of the everyday business life. Audio communication in the form of VoIP and instant messaging-based chat communication offer new and inexpensive ways to communicate in groups. Our previous research has shown that the selection of either audio or chat has a significant impact on the collaborative productivity. This experiment observes the impact of selecting both audio and chat communication at the same time. We analyze whether the polychronicity helps to achieve a higher productivity. This work provides quantitative, experimental-based data. We show with this data that typical users are overwhelmed by the combination of both media. The complexity of listening to the audio conversation, reading the chat dialog and observing the shared whitespace together with communicating seems to induce too high a cognitive load on the user, thus preventing productive work. This paper shows the importance of quantitative experiments about polychronicity and proposes further work about the correlation of media synchronicity and polychronicity research.}, Year = {2008} } @inproceedings{ Author = {Loos, P.}, Title = {Generic structures: An approach to achive adaptable IS}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {971-978}, Year = {1995} } @inproceedings{ Author = {Lorenzo, Oswaldo and Kawalek, Peter and Ramdani, Boumediene}, Title = {The Diffusion of Enterprise Systems Within Organizations: A Social Learning Theory Perspective}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2148-2159}, Abstract = {Enterprise systems (ES) diffusion in organisations has been described in the technological innovation literature to progress linearly from one stage to the next. However, empirical investigations in the area suggest ES implementation is an ongoing process, going back and forward, and that in some cases never stop. Having reviewed studies using social learning theory (SLT), we propose that companies should manage the implementation of an ES as a gradual and progressive diffusion process that takes a long journey. Our investigation focused on the study of ES diffusion within sales and distribution area in a Latin American company dedicated to the processing and distribution of roasted and ground coffee. It has been found that a particular set of characteristics force companies to implement ES by phases, going forward and back, and activating several projects over the same areas once and again. Therefore, it has been suggested that companies could consider the implementation and diffusion of ES as a seamless process, which may be an endless one. This study contributes to the theoretical understanding of the diffusion of ES from a novel SLT perspective.}, Year = {2008} } @inproceedings{ Lotriet.Matthee2007-FriendorFoe?, Author = {Lotriet, Hugo and Matthee, Machdel}, Title = {Friend or Foe? Locating ICT within the South African Governmental Discourse on Indigenous Knowledge Systems}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2233-2244}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session Technologies in the global south, on Sat, 9. Jun from 11:30-12:00}, Abstract = {The paper uses grounded theory to analyse the discourse on Indigenous Knowledge Systems within the South African government. Within this discourse, ICT is perceived both as a threat to African identity, through its potential facilitation of homogenisation and a potential ally, through its perceived potential to assist in the recording and dissemination of indigenous knowledge. The institutionalisation of IKS in South Africa has the potential to influence the balance of power between techno-centric and socio-centric approaches to local ICT research and development. In addition, it relocates the socio-techno divide from being a vertical division (between government and community) to a horizontal division, having impacts at all levels of society. In addition, the debate on IKS provides some indications of the nature of socio-centric approaches within the domain of the African identity, which may impact on understanding the potential ways in which ICT may be translated into this domain.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Loukis.Georgiou.ea2007-ValueFlowModel, Author = {Loukis, Euripidis and Georgiou, Stelios and Pazalos, Konstantinos}, Title = {A Value Flow Model for the Evaluation of an E-Learning Service}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {370-382}, Note = {Presented in track E-Work, session E-Learning \& Collaboration 1, on Thu, 7. Jun from 18:45-19:15}, Abstract = {IS evaluation has become a very important topic for the last two decades. Although many efforts have been done for a widely accepted approach to be provided, the issue is still under argumentation. There are quite various approaches for evaluating IS, such as efficiency or effectiveness evaluation, IS success, IS value, end-user satisfaction, user acceptance, intention to use in the future, etc. This paper proposes a value flow IS evaluation approach for an e-learning service. By reviewing the IS success, IS satisfaction, technology acceptance (TAM), e-learning quality and evaluation literature, we will identify the value creation process of a complete e-learning service using SEM. Moreover we will explore the factors influencing its successful delivery by measuring the extent to which the users of such a service have accomplished their initial objectives.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Loukis, Euripidis and Sapounas, Ioakim}, Title = {The Impact of Information Systems Investment and Management on Business Performance in Greece}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1477-1488}, Year = {2005} } @inproceedings{ Author = {Louvieris, Panos and Lockwood, Andrew}, Title = {An Analysis of the UNICAFE Experience and its Implications for IT Induced Business Transformation in Higher Education}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1098-1109}, Year = {2001} } @inproceedings{ Author = {Love, Peter and Irani, Zahir and Themistocleous, Marinos}, Title = {An Exploratory Study of Psychological Adjustment and Coping among Information Technology Personnel in Australia}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1100-1112}, Year = {2004} } @inproceedings{ Author = {Lubbe, Sam}, Title = {The effect of investing resources in information technology on the performance of an organisation}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {569-592}, Year = {1994} } @inproceedings{ Author = {Lueg, Christopher}, Title = {Mediation, expansion and immediacy: how online communities revolutionize information access in the tourism sector}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1616-1626}, Note = {418_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Lui, Hung Kit and Jamieson, Rodger}, Title = {Integrating trust and risk perceptions in business-to-consumer electronic commerce with the technology acceptance model}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1154-1170}, Year = {2003} } @inproceedings{ Author = {Lundell, Björn and Lings, Brian and Ågerfalk, Pär and Fitzgerald, Brian}, Title = {The distributed open source software development model: observations on communication, coordination and control}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {683-694}, Note = {178_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Lundh-Snis, Ulrika and Svensson, Lars and Östlund, Christian}, Title = {Towards work-integrated learning communities}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1171-1187}, Year = {2003} } @inproceedings{ Author = {Lungo, Juma Hemed}, Title = {Critical issues associated with adoption and use of open source software in public sector: insights from Tanzania}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {732-744}, Note = {184_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Luoma, Eetu and Järvi, Jarmo}, Title = {On integration of digital rights management processes preceding content publishing}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1113-1124}, Year = {2004} } @inproceedings{ Author = {Luxem, R. and Ehlers, Lars H.}, Title = {Retailing Digital Products}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1029-1036}, Year = {2000} } @inproceedings{ Author = {Lybereas, Panagiotis and Mylonopoulos, Nikolaos A. and Doukidis, Georgios I. and Galliers, Robert D.}, Title = {Information systems planning and entrepreneurial culture in medium-sized enterprises}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {23-32}, Year = {1994} } @inproceedings{ Author = {Lycett, Mark and Paul, Ray J.}, Title = {Information systems development: the challenge of evolutionary complexity}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1-15}, Year = {1998} } @inproceedings{ Author = {Lymer, A. and Johnson, R. and Baldwin, A.}, Title = {The Internet and the Small Business: A Study of Impacts}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {145-163}, Year = {1997} } @inproceedings{ Author = {Lytras, Miltiadis and Pouloudi, Athanasia and Korfiatis, Nikolaos}, Title = {An ontological oriented approach on e-learning. Integrating semantics for adaptive e-learning systems}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1188-1204}, Year = {2003} } @inproceedings{ Author = {Lyytinen, Kalle and Baskerville, Richard and Iivari, Juhani and Te’eni, Dov}, Title = {Panel: Publishing high impact IS research in top journals: Tips and traps}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2390-2390}, Year = {2006} } @inproceedings{ Author = {Lyytinen, Kalle and Ropponen, J. and Mathiassen, Lars}, Title = {A framework for software risk management}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {261-276}, Year = {1995} } @inproceedings{ Author = {Ma, Louis C. K. and Burn, Janice M.}, Title = {Does effective IS planning lead to IS success? Developing a contingency approach}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {16-30}, Year = {1998} } @inproceedings{ Author = {Maass, Wolfgang and Kowatsch, Tobias}, Title = {Adoption of Dynamic Product Information: An Empirical Investigation of Supporting Purchase Decisions on Product Bundles}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2568-2579}, Abstract = {Brick-and-mortar stores provide consumers with static product information in the form of printed product labels. This kind of product information does neither adapt to consumer needs nor facilitates new business models (e.g. consumer experience or ad hoc product bundling by products itself). By contrast, dynamic product information provided by mobile recommendation agents (MRA) may leverage these limitations. We formulate a Simplified Consumer Choice (SCC) model that is used as a reference model for investigating dynamic product information provided by MRA. This model is evaluated by implying technology acceptance (TAM) and innovation diffusion theory (IDT). We assess the SCC model according to decision making theory and analyze whether cognitive load is reduced by the use of dynamic product information compared with static product information. An experiment (n=37) was conducted to evaluate our hypotheses in which subjects were asked to buy a bundle of two compatible consumer products. Results indicate that the perceived constructs relative advantage and ease of use predict the intention to use dynamic product information. Decision time to buy the product bundle was not significantly reduced if dynamic product information was available. However, cognitive load is suggested to be reduced by dynamic product information in more complex purchase situations.}, Year = {2008} } @inproceedings{ Author = {Mac Aoidh, Eoin and Bertolotto, Michela and Wilson, David C.}, Title = {User Context Analysis from Spatial Interface Interactions}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {838-849}, Abstract = {Our work addresses the problem of information overload in the spatial domain. Information overload can confuse and overwhelm users by providing too much detail, often complicating simple interaction tasks. Knowing users' interests allows the system to alleviate information overload, and therefore facilitate interaction, by tailoring the information displayed at the interface to individual user preferences. Spatial data (e.g. topographic maps) are rich in content and typically require explicit actions such as zooming and panning to view their extent. This paper presents preliminary results which show that user's spatial interests can viably be ascertained by monitoring mouse movements and clicks as spatial implicit interest indicators. An interest modelling algorithm analyses this interaction information to produce user interest models, reflecting each user's latest interests as they change over time. These models can be used for the personalisation of user datasets and interfaces, balancing the display content with the relevance of the available information in the system to the user and his context.}, Year = {2008} } @inproceedings{ Author = {Madan, Rajen and Sorensen, Carsten and Scott, Susan V.}, Title = {Strategy sort of died around april last year for a lot of us - CIO perceptions on ICT value and strategy in the UK financial sector}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1205-1219}, Year = {2003} } @inproceedings{ Author = {Madanayake, Ochini and Gregor, Shirley and Hayes, Colleen and Fraser, Steven}, Title = {What we need: Project managers` evaluation of top management actions required for software development projects}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1247-1258}, Abstract = {Software development projects still fail at an unacceptable rate although prior studies have identified critical success factors needed for project success. This study contributes to the project management literature by providing further insight into the nature and role of 'top management support' (TMS), which is widely recognised as one critical factor in the success of software development projects. The study seeks insight into the nature and role of TMS from the perspective of software development project managers and their perceptions of actions required by top management in facilitating project success. A qualitative case-based approach was employed. Sixteen top management ‘actions’ are identified, and subsequently framed by a conceptual model consisting of three top management roles: strategy, facilitate and lead. The study represents the first stage of an ongoing research program. The model will be tested in the Asia-Pacific region in the second stage. The expected final outcome of the research program is a framework that will support project environments by defining top management actions needed to support a software development project in different stages of the life of a project.}, Year = {2009} } @inproceedings{ Author = {Madlberger, Maria and Sester, Antje}, Title = {The Last Mile in an Electronic Commerce Business Model - Service Expectations of Austrian Online Shoppers}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {899-910}, Year = {2005} } @inproceedings{ Author = {Madon, Shirin}, Title = {Information systems for development planning: Managing the process of organisational change}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {31-38}, Year = {1993} } @inproceedings{ Madsen2007-ConceptualisingCausesand, Author = {Madsen, Sabine}, Title = {Conceptualising the Causes and Consequences of Uncertainty in IS Development Organisations and Projects}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {855-864}, Note = {Presented in track IS Development, session Organisational Issues, on Fri, 8. Jun from 09:15-09:45}, Abstract = {This paper is concerned with the situational causes and behavioural consequences of uncertainty in ISD organisations and projects. The paper draws on a social action theory perspective and select contributions from the fields of or about ISD, organisational studies, sociology, and psychology to discuss uncertainty as a concept and in terms of its causes and influence on individual as well as on social action. The paper defines uncertainty, shows that it is an under-researched phenomenon, and provides a theoretical framework for further conceptual and empirical research into what makes IS developers feel uncertain, how they consequently act and interact, and what might promote the positive and prevent the negative effects of uncertainty in practice.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Madsen, Sabine and Kautz, Karlheinz and Vidgen, Richard T.}, Title = {Method Emergence in Practice - Influences and Consequences}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {876-886}, Year = {2005} } @inproceedings{ Author = {Madsen, Sabine and Vidgen, Richard T.}, Title = {A pragmatic approach to IS development and socio-technical evaluation}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {957-968}, Abstract = {This paper provides an action research account of why and how UML use cases and socio-technical analysis were combined and used to support the development of an information system, using Multiview/WISDM as the framework of ideas. Significant learning points from, and the motivation for, the research is that a focus on task satisfaction and socio-technical evaluation, rather than on the broader concept of job satisfaction and a full, traditional socio-technical analysis, was more acceptable in practice as it related more clearly to the IS domain. The paper presents a socio-technical evaluation (STE) process, reflects on its application to a particular web-based project, and makes recommendations for its use in future ISD projects. The STE process consists of a task satisfaction survey (TSS), which draws on use cases as a template for investigating users' perceptions of task efficiency, effectiveness, and enjoyment, supported by qualitative interviews in order to systematically identify, verify, and discuss the users’ problems and improvement proposals before and after IT implementation. The use cases constitute the context-specific, development-oriented link between the work system, systems development, and the STE process, which in turn helps ensure that the main goal of supporting and improving the work system through continuous development and deployment of an IT system is kept in mind.}, Year = {2009} } @inproceedings{ Author = {Maes, Philippe}, Title = {A little bit of hardware in a software world}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1754-1755}, Year = {1998} } @inproceedings{ Author = {Magni, Massimo and Pennarola, Ferdinando}, Title = {Stand by Me: The Quality of Intra-Organizational Relationships as Antecedent of IT Adoption}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {585-597}, Year = {2005} } @inproceedings{ Author = {Magni, Massimo and Proserpio, Luigi}, Title = {Users' Beliefs toward Technology: A Social Capital Perspective}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {573-584}, Year = {2005} } @inproceedings{ Author = {Magni, Massimo and Provera, Bernardino and Proserpio, Luigi}, Title = {Individual attitude toward improvisation in information systems development: a multi-level perspective}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1194-1207}, Note = {324_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Magnusson, Johan and Nilsson, Andreas and Carlsson, Fredrik}, Title = {Forecasting ERP implementation success - Towards a grounded framework}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1125-1133}, Year = {2004} } @inproceedings{ Author = {Maier, R. and Lehner, F.}, Title = {Perspectives on Knowledge Management Systems - Theoretical Framework and Design of an Empirical Study}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {685-693}, Year = {2000} } @inproceedings{ Author = {Maitre, Jacques le and Murisasco, Elisabeth and Rolbert, Monique}, Title = {SgmIQL, a language for querying SGML documents}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {75-90}, Year = {1996} } @inproceedings{ Author = {Mäkipää, Marko and Riihimaa, Jaakko and Ruohonen, Mikko}, Title = {Implementing mass customisation strategy to enhance customer value - findings from e-business research of Finnish metal and electronics companies}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1134-1141}, Year = {2004} } @inproceedings{ Author = {Mangan, Anita and Kelly, Seamas}, Title = {IS and the integrated network organisation: a cautionary tale from the financial services sector}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1220-1235}, Year = {2003} } @inproceedings{ Mansour.Murthy2007-ConsiderationofRisks, Author = {Mansour, Rosalyn and Murthy, Uday S.}, Title = {Consideration of Risks and Internal Controls in Business Process Modeling}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {588-599}, Note = {Presented in track Information and Knowledge Management, session KM and organizational learning, on Thu, 7. Jun from 15:15-15:45}, Abstract = {Given the myriad risks facing organizations these days, information systems and more importantly the data underlying the systems are susceptible to material errors, irregularities, or even fraud. It is therefore critically important to ensure that proper controls are built into organizational information systems. This paper describes an internal control oriented ontological extension to McCarthys (1982) Resource, Events, Agents model. The ontological extension facilitates the identification and documentation of internal controls at the business process level. With a focus on accounting information systems, we first show how the basic REA model is used to depicting revenue cycle business processes. We then identify illustrative risks, the corresponding audit objectives, and related internal control procedures for the sales order processing subsystem. A UML diagram of the sales order processing entities is shown, with specific table and field level controls indicated. Future work oriented towards the development of a more complete internal control ontology is also discussed.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Mantzana, Vasiliki and Themistocleous, Marinos}, Title = {Towards a Conceptual Framework of Actors and Factors Affecting the EAI Adoption in Healthcare Organisations}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1151-1162}, Year = {2005} } @inproceedings{ Author = {Mantzana, Vasiliki and Themistocleous, Marinos}, Title = {Benefits and barriers related to eai adoption: the case of a healthcare organisation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2017-2029}, Note = {516_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Mao, Jiye and Benbasat, Izak}, Title = {Contextualised Access to Knowledge in Knowledge-based Systems: A Process- tracing Case Study}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {178-195}, Year = {1997} } @inproceedings{ Author = {Marchese, M. and Cattani, C. and D'Andrea, Vincenzo and Jacucci, Gianni}, Title = {Training Students to Intervene in Information Systems Inherently Involves Organizational and Technology Skill Acquisition}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {99-106}, Year = {2000} } @inproceedings{ Author = {Markus, M. Lynne and Christiaanse, Ellen and Damsgaard, Jan and Lyytinen, Kalle}, Title = {Panel: The adoption and impacts of B2B marketplaces}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1236-1246}, Year = {2003} } @inproceedings{ Author = {Markus, M. Lynne and Gable, Guy G. and Scott, Judy and Vessey, Iris and Gronwald, Klaus-Dieter}, Title = {Panel: University Collaboration and ERP Competence Centres - A Golden Era or Golden Handcuffs?}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {98}, Year = {2000} } @inproceedings{ Author = {Maroudas, Gregory and Louvieris, Panos}, Title = {Exploring factors that determine consumer attitude toward use of intelligent software agents}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1536-1547}, Note = {395_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Marshall, Peter and Burn, Janice M. and Wild, Martyn and McKay, Judy}, Title = {Virtual Organisations: Structure and Strategic Positioning}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {482-495}, Year = {1999} } @inproceedings{ Author = {Martens, Benedikt and Teuteberg, Frank}, Title = {Why risk management matters in IT outsourcing - A systematic literature review and elements of a research agenda}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2627-2638}, Abstract = {In this paper, we present a systematic literature review in the field of IT Outsourcing with a focus on risk management. The source material of the review consists of 97 high quality journal articles published in 18 journals between 2001 and September 2008. Besides an analysis of related work, this review provides an overview of applied research methods and theories in the field of IT Outsourcing. The articles are then analyzed from a risk management point of view to highlight key risk factors and their specific impact on IT Outsourcing. Identified risk factors are further analyzed in order to assign each risk factor to the phases of a typical IT Outsourcing process (life-cycle). The results of the review show that empirical research is the most applied method and that action research and reference modelling have not been used at all so far. Furthermore, elements of a research agenda are discussed in order to determine further steps to the construction of a reference model for risk management in IT Outsourcing. This paper mainly aims at an audience of experienced researchers in the field of IT Outsourcing who are looking for research ideas and at junior scientists (e.g. PhD students) entering this emerging field of research.}, Year = {2009} } @inproceedings{ Author = {Mårtensson, Anders}, Title = {Patterns in Application Development Sourcing in the Financial Industry}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1142-1153}, Year = {2004} } @inproceedings{ Author = {Mårtensson, Anders}, Title = {Technology Shift and Business Operation Interdependence: The case of Internet in Securities Trading}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1235-1246}, Year = {2005} } @inproceedings{ Maartensson.Maartensson2007-ExtendingRigorand, Author = {Mårtensson, Anders and Mårtensson, Pär}, Title = {Extending Rigor and Relevance: Towards Credible, Contributory and Communicable Research}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1325-1333}, Note = {Presented in track IS Research Methodologies, session Relevance of IS research, on Thu, 7. Jun from 12:15-12:45}, Abstract = {There are many ways to discuss research quality. This paper aims at presenting an actionable framework for research quality, which can be used as guiding principles for identifying important dimensions when evaluating research. The framework takes its starting point in prior suggestions that research should be rigorous, relevant and consumable. When examining the rigor aspect it is argued that this is a means rather than an end. By being rigorous, research strives to be credible. This also calls for consistency and transparency. Similarly, it is argued that relevance is a means for research to be contributory. To be contributory research also has to be original and generalizable. Research has to be consumable in order to be communicable, but to become a consumed piece of research it must also be accessible. Starting out with the agenda of discussing research being rigorous, relevant and consumable, the paper instead ends up with a call for research being credible, contributory and communicable. By using the dimensions presented in the paper, researchers may increase the quality of research efforts both in research design, as well as research execution and research presentation.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Mårtensson, Anders and Valiente, Pablo}, Title = {Decoupling Application Roles and Technology Generations: A Life-Cycle Approach}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1154-1165}, Year = {2004} } @inproceedings{ Author = {Martignoni, Robert and Stanoevska-Slabeva, Katarina and Mueller, Dorit}, Title = {Evaluation of Future Mobile Services Based on the Technology Acceptance Model}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1190-1203}, Abstract = {Mobile telecommunication operators are under great pressure to launch new profitable data services. However, most of the mobile data services have fallen short of the expectation and have failed on the market. One important reason for the failure of mobile data services is the difficulty to assess user needs and requirements in advance. This paper suggests to use the Technology Acceptance Model (TAM) to approximate the user acceptance of non-existing mobile services. The TAM model is applied to assess the potential future acceptance of five mobile broadcasting service scenario. The results show that TAM is a helpful model to evaluate the user acceptance of future services. However, the more innovative the new service is, the less accurate is the model. The results show furthermore that the most influential aspect on the future intention to use is the perceived value of the future product.}, Year = {2008} } @inproceedings{ Author = {Martin, David and Wastell, David G. and Bowers, John}, Title = {Ethnographically informed system design: the development and evaluation of an Internet-based electronic banking application}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {513-527}, Year = {1998} } @inproceedings{ Author = {Marton, Attila}, Title = {Digital libraries as information organizations. The re-unfolding of the memory/information paradox}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2711-2722}, Abstract = {Throughout history, libraries have played a key role in remembering the past continuously adapting to changes in societal communication and its technologies. Digital libraries prove to be the next step of unfolding the memory/information paradox which is the foundation of what makes a library a library. Libraries are again changing in order to remain libraries. The focus has begun to shift from being an archive of knowledge containers - the memory side of the paradox - to being an organizer of information taking the form of information organizations. In this sense, a library does not use an information system but rather is an information system. Contemporary developments in ICT seem to harbour the capability to transform the memory/information paradox into a solvable technical problem making libraries themselves an institution of the past. At a closer look, however, the paradox re-emerges provoking the dynamics behind the discussions of what a library actually is and does in the 21st century. The conceptual elaboration of contemporary libraries as information organizations serves as a sensitizing tool for the social science study of digital libraries but also as a key to introducing digital libraries into the Information Systems community.}, Year = {2009} } @inproceedings{ Masadeh.Kuk2007-CausalModelof, Author = {Masa'deh, Ra'ed and Kuk, George}, Title = {A Causal Model of Strategic Alignment and Firm Performance}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1694-1705}, Note = {Presented in track IS and Transformation, session Innovation, Adoption and Alignment, on Thu, 7. Jun from 18:15-18:45}, Abstract = {Earlier studies in 1980s found no causal links between IT investments and productivity, since then a growing body of research has been investigating such links at a much finer-level of analysis. Yet the results have been inconclusive. We attribute the mixed findings to an incomplete causal chain analysis, specifically the exclusion of key constructs such as strategic alignment which would allow a better understanding of how organizations can leverage IT to positively influence firm performance. In this paper, we propose a framework that conceptualizes strategic alignment as the directional linkages between business and IT strategy, and examine how previously identified antecedent variables affect the linkages. And to complete the model, we also integrate two intermediate variables that link strategic alignment with firm performance. The framework provides insights into guiding further empirical research. For practitioners, they can use the present framework to walk through their investment decisions and understand the required resources and conditions to realize the potential values of their}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Author = {Mason, Cecily and Castleman, Tanya and Parker, Craig M.}, Title = {Communities of enterprise: SMEs, ICT and regional development}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1031-1042}, Note = {271_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Matassa, Calogero and Neirotti, Paolo and Paolucci, Emilio}, Title = {Organizational change and productivity growth: an empirical analysis of the Italian insurance industry}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1247-1261}, Year = {2003} } @inproceedings{ Author = {Mathiassen, Lars and Nielsen, Peter Axel}, Title = {Interaction and Transformation in SSM}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {621-632}, Year = {1996} } @inproceedings{ Author = {Matos, P. A. Leal de and Powell, Philip}, Title = {Decision Support for Flight Re-Routing in Europe}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1090-1095}, Year = {2000} } @inproceedings{ Author = {Matsumoto, Hideyuki and Wilson, David W.}, Title = {Activators and inhibitors of successful global IS in the strategic management cycle of the multinational investment banks}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {87-98}, Note = {26_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Matthee, Machdel and Roode, Dewald}, Title = {The development of computer supported co-operative mathematics learning at South African community learning centres}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1688-1695}, Year = {1998} } @inproceedings{ Author = {Maxwell, Katrina and van Wassenhove, Luk and Dutta, Soumitra}, Title = {Analysis of European Software Development Productivity}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {357-366}, Year = {1996} } @inproceedings{ Author = {Mayasandra, RaviShankar and Pan, Shan L.}, Title = {Consequences of implementing knowledge management initiatives in different organizational subcultures}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1166-1177}, Year = {2004} } @inproceedings{ Author = {McArdle, Gavin and Monahan, Teresa and Bertolotto, Michela}, Title = {Interactive Interfaces for Presenting Online Courses: An Evaluation Study}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {718-729}, Abstract = {The use of the Internet for distributing information continues to grow. This is particularly evident within the area of e-learning. The widespread accessibility of the Internet offers a convenient medium for the delivery of learning content. A number of applications have been developed specifically to offer e-learning services to students while also providing a mechanism for tutors to present learning material. These web- based applications are often referred to as Learning Management System as they offer tools to manage information, including learning material and students' records. Despite their popularity, courses offered solely using such e-learning tools have a high attrition rate. The issue of retaining students is attributed to 2 main factors; the level of interaction with others, and how the information contained in the system is accessed. This paper examines these problems and describes CLEV-R and its mobile accompaniment mCLEV-R and their online learning interfaces, which provide 3D spaces as a mechanism for human computer interaction, combined with communication tools for students to collaborate. These systems have been evaluated through a usability study and the results presented in this paper indicate the paradigm adopted by CLEV-R and mCLEV-R provide substantial benefits when used as an interface for e- learning.}, Year = {2008} } @inproceedings{ Author = {McAvoy, John and Butler, Tom}, Title = {A Paradox of the Change to User Stories: The Application of the Theory of Competing Commitments}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1103-1114}, Year = {2005} } @inproceedings{ Author = {McAvoy, John and Butler, Tom}, Title = {Looking for a place to hide: a study of social loafing in agile teams}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {596-607}, Note = {153_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {McAvoy, John and Owens, Ian and Sammon, David}, Title = {Towards the development of a simple tool to assist in agile methodology adoption decisions: agile adoption matrix}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2101-2110}, Note = {542_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {McBride, Neil K.}, Title = {Why Business are joining the Internet: Identifying the Drivers of Global Information System Expansion}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {171-182}, Year = {1996} } @inproceedings{ Author = {McBride, Neil K. and Bazley, Martin}, Title = {Threads of Conversation: the Life of A Public Electronic Mail Conference}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1251-1265}, Year = {1997} } @inproceedings{ Author = {McBride, Neil K. and Hackney, Ray}, Title = {Why information systems plans do not get implemented: A case study of a UK hospital}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1192-1201}, Year = {2001} } @inproceedings{ Author = {McCalla, Rachel and Ezingeard, Jean-Noël}, Title = {Examining the Linkage between Technology Use, Emotional Expression and Service Quality Perceptions: The Data Collection Protocol (Research-in-Progress)}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1604-1611}, Year = {2005} } @inproceedings{ Author = {McCalla, Rachel and Ezingeard, Jean-Noël and Money, Kevin}, Title = {The evaluation of CRM systems: a behaviors-based conceptual framework}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1178-1185}, Year = {2004} } @inproceedings{ Author = {McGrath, Kathy}, Title = {The golden circle: A case study of organizational change at the London Ambulance Service}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1137-1148}, Year = {2001} } @inproceedings{ Author = {McGuire, Eugene G. and Randall, Kim A.}, Title = {The evolving role of IS change agents in complex global environments}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {142-157}, Year = {1998} } @inproceedings{ Author = {McKay, Judy and Marshall, Peter}, Title = {Quality and Rigour of Action Research in Information Systems}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {108-115}, Year = {2000} } @inproceedings{ Author = {McKay, Judy and Marshall, Peter}, Title = {Deriving business value from IT: converting IT expenditures into assets with desired impacts}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1186-1198}, Year = {2004} } @inproceedings{ Author = {McKay, Judy and Marshall, Peter and McDermid, Donald}, Title = {Cognitive mapping for information requirements determination in the learning organization}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {759-770}, Year = {1994} } @inproceedings{ Author = {McKeen, James D. and Hope, Beverley G. and Parent, Michael}, Title = {Panel: See you, see me: Teaching MIS using videoconference}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1724-1725}, Year = {1998} } @inproceedings{ Author = {McKeen, James D. and Smith, Heather A. and Parent, Michael}, Title = {Assessing the Value of Information Technology: the Leverage Effect}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {676-691}, Year = {1997} } @inproceedings{ Author = {McLaughlin, Des and Peppard, Joe}, Title = {It backsourcing: from ‘make or buy ’ to ‘bringing it back in-house ’}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1735-1746}, Note = {458_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {McLean, Rachel}, Title = {A tale of two e-citizens: a consideration of engagement in the e-society in two contexts}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2003-2016}, Note = {513_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {McLean, Rachel and Blackie, Nigel M.}, Title = {Serf or Sovereign? E-Commerce and the Promise of Consumer Empowerment}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {115-127}, Year = {2005} } @inproceedings{ Author = {McLeod, Graham}, Title = {A generic method model for representation, integration and management of methods}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {256-267}, Year = {1993} } @inproceedings{ Author = {McManus, Patricia and Standing, Craig}, Title = {The value of life histories in researching the adoption and use of M-services}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1199-1211}, Year = {2004} } @inproceedings{ Author = {McManus, Patricia and Standing, Craig and Zanoli, Raffaele}, Title = {A preliminary laddering analysis on mobile services usage}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2890-2901}, Abstract = {This paper proposes the use of laddering technique to determine the decision making process to adoption. Means end theory reveals the human values that are fulfilled for the individual by using various m-technology and services. Preliminary findings of a bigger study are presented. IT shows that mobile technology and services often fulfil such basic needs as self-esteem, achievement, individuality, belonging and well-being. Exploring the realization of values as a theoretical framework offers researchers a way forward in environments characterised by individual technology decisions.}, Year = {2009} } @inproceedings{ Author = {McMichael, H. and Mackay, D. R. and Altmann, G. I.}, Title = {Quick Response in the Australian Textile Clothing and Footwear Industry}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {295-312}, Year = {1997} } @inproceedings{ McNichols.Brennan2007-Internet-EnabledSupplyChain, Author = {McNichols, Timothy and Brennan, Louis}, Title = {Internet-Enabled Supply Chain Systems: Driving or Inhibiting Collaboration?}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1790-1801}, Note = {Presented in track Logistics, Manufacturing and IS, session ...technology-oriented, on Fri, 8. Jun from 14:30-15:00}, Abstract = {Today many firms are attempting to reconstruct traditional trading relationships in the supply chain by pursuing collaborative partnerships. Some firms have introduced Internet-enabled supply chain systems to integrate strategic suppliers into collaborative networks to promote cooperative activities and relationships. In reality, many of these so-called collaborative supply chain systems have underperformed or been terminated. Although these supply chain systems frequently achieve gains in operational performance, they often fail to enact any substantial relationship change or redesign business activities required for collaboration. Supply chain participants need to be actively engaged, committed and resolve conflicts to obtain any benefits from an Internet-enabled collaborative system. In this paper, the authors propose a framework that identifies the key factors that drive (or inhibit) collaboration when implementing a supply chain system. This research investigates the deployment of an Internet-based collaborative supply chain system by considering both the manufacturer and supplier perspectives. Based upon empirical data from an EC-Funded Fifth Framework Project, the framework is tested on an Internet-enabled system to promote collaboration between manufacturers and their supplier network.}, Keywords = {ECIS, ECIS2007, research paper,Logistics, Manufacturing and IS}, Year = {2007} } @inproceedings{ Author = {McNichols, Timothy and Brennan, Louis}, Title = {Avoiding Inertia in Collaborative Supply Chain Systems: The Decision-Makers Role}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {97-109}, Abstract = {To compete in knowledge intensive industries, firms are increasingly looking to trading partner collaboration as a means of bolstering innovation and competitive advantage. Specifically, many decision-makers are deploying Internet-enabled supply chain systems with the view to promoting collaborative activities and relationships with strategic suppliers. In reality, many of these so-called 'collaborative' supply chain systems have underperformed or been terminated. While these systems frequently achieve gains in operational performance, often they fail to enact any substantial relationship change or redesign business processes as required for collaboration. Hence, this study deploys a process-based approach to examine the intervention factors during implementation to distinguish successful from unsuccessful collaborative attempts. In this paper, the authors propose critical intervention requirements that decision makers need to consider when instigating and managing collaboration amongst trading partners. Based upon empirical data from an EC- Funded Fifth Framework Project, this research investigates the impact of an Internet-based system on three disparate industry supply chains attempting to promote collaboration within their supplier network.}, Year = {2008} } @inproceedings{ Author = {McNichols, Timothy and Brennan, Louis and Middel, Rick}, Title = {Facilitating collaboration in e-supply chain systems: an action learning-based approach}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2312-2323}, Note = {616_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {McParland, Cliona Patricia and Connolly, Regina}, Title = {Empirical Research on Technology-Related Privacy Concerns: A Review and Critical Assessment}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {658-668}, Abstract = {The exponential adoption of the Internet for transaction and interaction purposes continues. Despite the empowering benefits of the Internet, consumers concerns regarding the ability of vendors to collect information regarding them and their online interactions has also increased. Vendors facing intense competition in the marketplace are under pressure to gain a more sophisticated understanding of their consumers and view the collection of information as essential to achieving that understanding. This has accentuated consumers' privacy concerns and has impacted interaction intentions and behaviour. Similarly, in the work environment, employees' awareness that communication- monitoring technologies are being used to monitor their Internet interactions has increased. Despite its importance, research on technology-related privacy concerns remains in an embryonic stage. Moreover, much confusion surrounds the construct and in many studies the construct is neither clearly defined nor operationalised. The aim of this paper is to reduce that confusion by providing a brief review of the literature while outlining potential issues worthy of research. This paper provides a refined and holistic understanding of the construct and consequently makes a valuable contribution not only to information systems research but also to practitioners in their efforts to better understand the factors that predict and inhibit technology-related privacy concerns.}, Year = {2008} } @inproceedings{ Author = {Meier, Andreas and Hüsemann, Stefan and Löthi, Ambros and Wismer, Daniel and Hauschen, Harald and Meyer, Kurt A. and Wohlwender, Pascal}, Title = {Market Analysis of Electronic Business in Switzerland and Comparisons with Europe}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {54-66}, Year = {2001} } @inproceedings{ Author = {Meier, P. and Simon, Bernd}, Title = {Reengineering Undergraduate Teaching by Introducing Internet-Based Learning Information Systems}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1439-1444}, Year = {2000} } @inproceedings{ Author = {Meinl, Thomas and Neumann, Dirk and Stößer, Jochen}, Title = {Game-theoretic analysis of pay-as-bid mechanisms}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1-12}, Abstract = {Enterprises are facing a challenging dilemma. In order to be able to accommodate peak loads on their IT systems, they must maintain large computing clusters, which lie idle most of the time. At the same time, IT departments are under constant pressure to cut down on hard- and software expenses. Grid technology offers a promising way out of this dilemma by allowing the dynamic sharing both within enterprises as well as across organizational boundaries. This sharing approach, however, requires proper economic incentives. This paper is concerned with the determination of dynamic market-based prices. Due to their simplicity, so-called pay-as-bid mechanisms have become popular. This paper is novel as we provide an in-depth analysis of two such pay-as-bid mechanisms - Proportional Share and a discriminatory pay-as-bid mechanism – for the case of three users, thus extending previous work by Sanghavi and Hajek (2004) and Stößer et al. (2008). This analysis is important as we show that the nice results for two users cannot be retained once three or more users are present. Even worse, we show that these results can even be reversed if we move to games with more than two players.}, Year = {2009} } @inproceedings{ Author = {Meixell, Mary J. and Shaw, Nancy C. and Tuggle, Francis D.}, Title = {The Use Of Knowledge Management Methodologies To Improve The Practice Of Supply Chain Management : The Case Of The Bullwhip Effect}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {974-983}, Year = {2002} } @inproceedings{ Author = {Meldrum, Mary and Rose, Jeremy}, Title = {Activity Based generation of requirements for web-based information systems: the SSM/ICDT approach}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1212-1223}, Year = {2004} } @inproceedings{ Author = {Melin, Ulf}, Title = {The ERP system as a part of an organization's administrative paradox}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1262-1276}, Year = {2003} } @inproceedings{ Author = {Melin, Ulf and Axelsson, Karin}, Title = {Understanding Organizational Coordination and Information Systems - Mintzberg's Coordination Mechanisms Revisited and Evaluated}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1634-1644}, Year = {2005} } @inproceedings{ Author = {Melin, Ulf and Axelsson, Karin}, Title = {Managing E-Government Projects: A Comparative Case Study of Two Inter- Organizational E-Service Development Initiatives}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1716-1727}, Abstract = {E-government initiatives have large potentials in developing better services for citizens and a potential to transform government structures. However e- government initiatives face a number of challenges of complexity and risk - it is not an easy matter to realize its potentials. A key research issue for the e- government field, as well as the information systems field in general, is to understand why some projects progress to success while others end in failure. The main objective in this paper is to contribute to a better understanding of the progress and the success vs. failure in e-government development based on case studies of two inter-organizational e-service projects. The analysis in the paper is made from a) an e-government systems development life cycle perspective and b) a challenge and success factors perspective. The main result in this paper is that crucial success factors of an inter-organizational e-government project include project manager skills and position in the agency organization as well as when and how systems maintenance issues are introduced in the project. Criticism is presented concerning the life cycle model used in the analysis regarding this last matter.}, Year = {2008} } @inproceedings{ Author = {Mellis, Werner}, Title = {A Systematic Analysis of the Effect of Task Clarity on Software Development Design}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {953-960}, Year = {2000} } @inproceedings{ Author = {Mendling, Jan and Rausch, Michael and Sommer, Guido}, Title = {Reference Modelling for Destination Marketing Organisations - The Case of Austrian National Tourist Office}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1596-1603}, Year = {2005} } @inproceedings{ Author = {Mendoza, Antonette and Carroll, Jennie and Stern, Linda}, Title = {Influences on Continued Use of an Information System: A Longitudinal Study}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {985-996}, Abstract = {What influences encourage and discourage long-term use of an Information System (IS)? In a longitudinal study over 14 months, we examine use of a Learning Management System in an educational setting. Our findings suggest that the influences that support users' decision to adopt a technology may not be sufficient to encourage continued long-term use. New influences emerge as users employ technology to suit varying needs in work environments at varying times. Findings from the study reveal that rejection of a technology may take place long after adoption if users do not experience long-term benefits or are unable to resolve persistent issues. Localized IT and peer-support and on-going training are key factors in encouraging users to persist, resulting in long-term productivity and satisfaction.}, Year = {2008} } @inproceedings{ Author = {Mendoza, Ruben A. and Ravichandran, T. and Jahng, J.}, Title = {Adoption of Vertical Standards}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {495-502}, Year = {2005} } @inproceedings{ Author = {Meng, Zhaoli and Gong, Jiong}, Title = {Knowledge sharing in online communities}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2924-2935}, Abstract = {This paper investigates online knowledge sharing behaviour in Baidu Knows, a platform sponsored by the largest search engine company Baidu in China. We developed a spider engine to collect data over 2 million questions posted at Baidu Knows. The data collected allows us to profile registered members, to answer questions such as who are the main driving force of those online communities and their attributes, and who are the free-riders seldom posting and answering questions. We also test several hypotheses in explaining the motivations of knowledge sharing, and the quality of such knowledge sharing. Our results indicate that there is a large proportion of users who seldom answer questions, but always ask questions. Although their behaviour seems selfish on the surface, they are actually the key factors driving the growth of online knowledge sharing communities.}, Year = {2009} } @inproceedings{ Meng.Lee2007-CompetitionandCompatibility, Author = {Meng, Zhaoli and Lee, Tom Sang-Yong}, Title = {Competition and Compatibility with Open Source Software}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1147-1154}, Note = {Presented in track Information Systems and Economics, session New Developments in IT Economics, on Sat, 9. Jun from 12:00-12:30}, Abstract = {We use Hotellings linear city model to study asymmetric competition between open source and proprietary software, where only one party - the proprietary software producer - aims at maximizing the profit. We focus on the different compatibility choices of the proprietary software, which lead to different network externality, and thus result in different profit for proprietary software producers. It is found that the best compatibility strategy depends on the market coverage conditions: when the market is fully covered, one-way compatibility is the best choice for the proprietary software. On the other hand, when the market is not fully covered, two-way compatibility becomes the best strategy. These results are not affected by the software quality. Furthermore, once the open source software begins to purse the maximum market share, being two-way compatibility is the best strategy for both open source and proprietary software. We also investigate the impact of the open source software. It is shown that the proprietary software producer does not favor its proprietary rival changes to open source software. Moreover, such change may not benefit the social welfare.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Mentzas, Gregoris and Goyal, Pooja and Young, Ron and Abecker, Andreas}, Title = {Panel: IS-Enabled Corporate Knowledge Management: Research Directions and Lessons from the Field}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {1023-1027}, Year = {1999} } @inproceedings{ Author = {Merikivi, Jani}, Title = {What habbo goers do in practice? decomposing attitudinal beliefs}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1805-1816}, Abstract = {The popularity of social virtual worlds (SVWs) stems from the proficiency of designing appealing activities. In a volitional use context, hedonic outcomes, such as pleasure and enjoyment, along with social interactivity are fundamental attitudinal beliefs fostering the success of SVW. As such, the attitudinal beliefs affecting attitude toward using SVWs with multiple functions is worth studying. The practitioners should however focus on the actual behavioural success factors beyond using SVWs. Using Habbo as an example, this study paper develops a framework and examines how attitude toward using SVWs mediates Habbo goers' attitudinal beliefs on the actual behavioural incentives. Based on a review of prior literature a decomposed theory of planned behaviour suggested by Taylor and Todd (1995) is employed. The research model is tested with data collected from 1225 active Habbo goers. The main findings of the study suggest that while the Habbo goers desire for social interaction within Habbo the construct of attitude toward using the service fails to reflect it. This indicates that following the omission of discovering the proper attitudinal beliefs behind the actual behavioural factors investments may well be lost.}, Year = {2009} } @inproceedings{ Author = {Mesquita, A. and Coelho, J. Dias}, Title = {IS security: The defense model}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1025-1030}, Year = {1995} } @inproceedings{ Author = {Mettler, Tobias and Rohner, Peter and Baacke, Lars}, Title = {Improving Data Quality of Health Information Systems: A Holistic Design- Oriented Approach}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1883-1893}, Abstract = {Structural changes and increasing market dynamics in the healthcare sector intensify the health providers' need for cost-savings and process optimisation. To address actual drawbacks the adoption of eHealth is currently seen as opportunity to improve not only effectiveness and efficiency but also quality of health services. Data quality aspects will therefore gain in importance. As the actual use of the data is outside of the systems designers' control and in contrast to empirical- and practitioner-based research approaches it is the goal of this contribution to present a first design-oriented approach that helps systems designers to understand the reality of the different stakeholders of healthcare. For this purpose a conceptual model with 44 design elements is presented. For the analysis of the domain two different perspectives are identified. An inter-organisational view defines all elements needed to depict the boundaries of healthcare organisations in order to enable exchange, sharing and integration of data, while the intra-organisational view helps to analyse the inner organisational reality. As not only technical but mainly inter- and intra-organisational issues are actually restricting data exchange, the proposed conceptual model provides a holistic framework for the improvement of data quality which is the prerequisite of high quality health services.}, Year = {2008} } @inproceedings{ Author = {Michel-Verkerke, Margreet B. and Spil, Ton A. M.}, Title = {Electronic Patient Record In The Netherlands, Luctor Et Emergo: But Who Is Struggling And What Will Emerge?}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1443-1453}, Year = {2002} } @inproceedings{ Author = {Middleton, Peter}, Title = {Euromethod: The lessons from SSADM}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {359-368}, Year = {1994} } @inproceedings{ Migas.Anastasiadou.ea2007-MassCustomisationthrough, Author = {Migas, Nikos and Anastasiadou, Constantia and Buchanan, William J. and Marshall, Jim}, Title = {Mass Customisation through Personalised Brochures: The Role of Emerging Technologies}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2283-2294}, Note = {Presented in track Tourism, Culture and IS, session Information Systems and participation - role of travelers, on Sat, 9. Jun from 10:00-10:30}, Abstract = {This paper argues that despite the wide adoption of Internet technologies in destination marketing, information is still disseminated through printed brochures that have largely remained unchanged and unaffected by the trend towards greater personalisation of service. We argue that innovations in IT such as digital printing, allow for the replacement of the inflexible brochures of the past with dynamic, customised brochures. Such changes allow the Destination Marketing Organisations (DMOs) and other tourism providers to significantly improve the element of personalisation of their products, gain valuable marketing and intelligence data about their customers and substantially reduce their printing and posting costs.}, Keywords = {ECIS, ECIS2007, research paper,Tourism, Culture and IS}, Year = {2007} } @inproceedings{ Author = {Mihailescu, Daniela and Mihailescu, Marius and Carlsson, Sven A.}, Title = {An exploratory study of an enterprise systems implementation methodology in action}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1220-1231}, Note = {328_Paper.pdf}, Year = {2006} } @inproceedings{ Miklitz.Buxmann2007-ITStandardizationand, Author = {Miklitz, Thomas and Buxmann, Peter}, Title = {IT Standardization and Integration in Mergers and Acquisitions: A Decision Model for the Selection of Application Systems}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1041-1051}, Note = {Presented in track Information Systems and Economics, session Firms' Strategies in the IT Market, on Fri, 8. Jun from 14:30-15:00}, Abstract = {Mergers and acquisitions (M&A) have been an important topic in strategic management for years and have therefore been the subject of comprehensive research work as well. However, the post merger integration seems to be a key factor for the success of the whole deal. One objective of many transactions is the realization of synergy potentials, especially from the consolidation of the information technology (IT). Unfortunately only few research work on IT integration in M&A projects can be found. With this paper, we want to contribute to this topic by focusing on the integration of application systems in merged companies. First of all, we will give an overview of 4 general integration strategies suggested by the literature. Secondly, we will present a decision model for the selection of application systems, which is based on the well- known standardization problem. Afterwards a procedure is being introduced which shows how the decision model can be applied in the context of M&A projects.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Milis, Koen}, Title = {Using probabilistic feature models to determine success criteria for ICT projects}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1224-1233}, Year = {2004} } @inproceedings{ Author = {Miller, Stacy and Batenburg, Ronald and Wijngaert, Lidwien Van De}, Title = {National culture influences on European ERP adoption}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {112-123}, Note = {29_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Milstein, Irena and Tishler, Asher}, Title = {Markets with network externalities: non-cooperation vs.Cooperation in R&D}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1443-1454}, Note = {372_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Milton, Simon K. and Johnston, Robert B. and Lederman, Reeva M. and Waller, Vivienne}, Title = {Developing a Methodology for Designing Routine Information Systems Based on the Situational Theory of Action}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {381-389}, Year = {2005} } @inproceedings{ Author = {Milton, Simon K. and Kazmierczak, Ed and Keen, Chris}, Title = {Comparing data modelling frameworks using Chisholm's ontology}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {260-272}, Year = {1998} } @inproceedings{ Author = {Milton, Simon K. and Kazmierczak, Ed and Keen, Chris}, Title = {Data Modelling Languages: An Ontological Study}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {304-318}, Year = {2001} } @inproceedings{ Author = {Mingers, John}, Title = {Combining Research Methods in Information Systems: Multi-paradigm Methodology}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {760-776}, Year = {1997} } @inproceedings{ Author = {Mingers, John}, Title = {A critique of statistical modelling from a critical realist perspective}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1277-1288}, Year = {2003} } @inproceedings{ Author = {Mio, Ruggero Rossi De}, Title = {On Defining Virtual Emotional Intelligence}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1124-1133}, Year = {2002} } @inproceedings{ Author = {Mio, Ruggero Rossi De}, Title = {Assessing a measure of social emotional interaction in face-to-face and virtual communication using the Bales' Method}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1289-1298}, Year = {2003} } @inproceedings{ Author = {Miralles, Francesc and Sieber, Sandra and Valor, Josep}, Title = {CIO Herds and User Gangs in the Adoption of Open Source Software}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1364-1375}, Year = {2005} } @inproceedings{ Author = {Mishra, Sushma and Dhillon, Gurpreet}, Title = {Defining Internal Control Objectives for Information Systems Security: A Value Focused Assessment}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1334-1345}, Abstract = {Internal controls play an important role in overall effectiveness of information systems security. A theoretical framework of means-fundamental objectives for internal controls in information systems security context is presented. Data was collected through in-depth interview of 52 IT managers about their values in defining internal controls. A total of 68 objectives are identified which are organized into 25 clusters of seven fundamental and 18 means objectives. The findings form the basis for further theoretical expositions in security governance area. The objectives also help in defining governance related policy initiatives.}, Year = {2008} } @inproceedings{ Author = {Missi, Farouk and Alshawi, Sarmad and Fitzgerald, Guy}, Title = {Towards a Framework for Realizing healthcare management benefits through the Integration of Patient's Information}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1234-1246}, Year = {2004} } @inproceedings{ Author = {Missikoff, Oleg}, Title = {Assessing the Role of Cultural Resources as a Key Product for Socio-Economic Development}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1410-1421}, Year = {2005} } @inproceedings{ Author = {Mitev, Nathalie N.}, Title = {Knowledge-based systems and information systems methodologies: Strategic planning and the selection of expert systems applications}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {605-616}, Year = {1994} } @inproceedings{ Author = {Mitev, Nathalie N.}, Title = {Social, Organinational and Political Aspects of Information Systems Failures: The Computerised Reservation Systems at French Railways}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1213-1222}, Year = {1996} } @inproceedings{ Author = {Mitev, Nathalie N. and Kerkham, Sharon}, Title = {Less haste more speed: organisational and implementation issues of patient data management systems in an intensive care unit}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1471-1485}, Year = {1998} } @inproceedings{ Author = {Mitra, Amit and Campoy, Laura}, Title = {Revisiting Perceived Success of Information Systems: An ANT Interpretation of IS/IT Use within Commonwealth Games at Manchester, 2002}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1141-1152}, Abstract = {Organiser perceptions of success of information systems in a major event like the Commonwealth Games is dependent on actual success as well as co-operation between a diverse range of human and non-human actors. Whilst most co-operative arrangements may involve contracts and plans, emergent actor expectations tend to shape outcomes that are recognised as successful. In the context of the Commonwealth Games held in Manchester 2002, it was clear that given the nature of the event with its fixed time line, opportunities to use evolutionary contributions were limited. After reviewing key works in IS success, the present paper uses narrative accounts of particular individual organisers by first estimating the fixed nature of contributions that were solicited from them. It then uses Actor Network Theory to develop a framework to examine how alignment of interests through both evolutionary expectations and generic sporting needs, contributed to the successful use of IS/IT. The present paper goes onto argue that whilst most technological and human competencies may be clarified and put together at the start of major events like the Commonwealth Games, IS/IT success in every major event is delineated by unique translations generic to the context.}, Year = {2008} } @inproceedings{ Author = {Mitra, Amit and Lau, Jenny}, Title = {Challenges of developing an interactive knowledge warehouse within the media industry: Significance of emergent frameworks}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1247-1258}, Year = {2004} } @inproceedings{ Author = {Mlcakova, Adela and Whitley, Edgar A.}, Title = {Configuring peer-to-peer software: an empirical study of how users react to the regulatory features of software}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1299-1310}, Year = {2003} } @inproceedings{ Author = {Mobius, Michael}, Title = {Reasons For Rejecting Extranet Technology In Channel Relationships : A Study Of White Goods Retailers In Germany}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1498-1507}, Year = {2002} } @inproceedings{ Author = {Mocker, Martin and Teubner, Alexander}, Title = {Towards a Coprehensive Model of Information Strategy}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {747-760}, Year = {2005} } @inproceedings{ Author = {Mocker, Martin and Teubner, Alexander}, Title = {Information strategy – research and reality}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {275-285}, Note = {75_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Mola, Lapo and Rossignoli, Cecilia and Carugati, Andrea}, Title = {The Unaspected Destiny of a Collaborative E-Marketplace: The Agriok Case}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {171-182}, Abstract = {The last few years have witnessed the emergence of electronic marketplaces as players that leverage new technologies to facilitate B2B internet-mediated collaborative business. Nowadays these players are enlarging their services, from simple intermediation to include new inter-organizational relationships. Our interest was to investigate the shift in the role and evolution of services proposed by e-marketplaces in response to the market participants' demands. We carried out a longitudinal qualitative field study of an e-marketplace providing the outsourcing of the procurement process. Through the study of practices evolving over time we show that, as marketplaces engage in complex business processes, the market participants begin to privilege the well connected small numbers to the convenience of the openness to the entire market. The participants see the marketplace as an exclusive club whose belonging provides a strategic advantage. The technology brought forth by the marketplace participates in shaping the strategic demands of the participants which in turn demand the marketplace the redesign of its collaborative business processes. Profiting from this unintended consequence, the e-marketplace assumes the paradoxical role of strategic mediator: an agent who upholds and heightens the fences of the transactions instead of levelling them.}, Year = {2008} } @inproceedings{ Author = {Molnar, Wolfgang Alfred and Nandhakumar, Joe}, Title = {Embedded System Development Process: A Quest from Innovation to Adaption}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {374-385}, Abstract = {This paper describes the findings of a case study that explores the improvisation and bricolage in a structured process management environment. The research focuses on software developers in an embedded system development project. This investigation adopts an interpretive approach, which involves the collection and analysis of qualitative data. The research offers insights into a range of dimensions, levels, and paradoxes of improvisation and bricolage that can be observed during a system development in a structured process environment. Furthermore, the paper addresses the question of how the structured process environment influences these dimensions, levels, and paradoxes. We observed various degrees of bricolage and improvisation with the movement of highly innovative practices towards a development phase of adaptive practices. This paper points out the value of structured processes as a scaffolding for improvisational and bricolage techniques and practices. The paper claims that within a turbulent environment, improvised and bricolage practices need pieces of structured processes reciprocity.}, Year = {2008} } @inproceedings{ Author = {Mommsen and Ghosh, Dona}, Title = {Ontology-based repository for specifying investment advisory services as a knowledge services}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1259-1271}, Year = {2004} } @inproceedings{ Author = {Mondale, Jennifer and Scott, Susan V. and Venters, Will}, Title = {Knowledge management as an image of the organization: industry standards and processes of knowing in credit risk management}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2241-2253}, Note = {571_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Monod, Emmanuel and Klein, Heinz K.}, Title = {From E-Heritage to Interpretive Archaeology Systems (IAS): A Research Framework for Evaluating Cultural Heritage Communication in the Digital Age}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1045-1054}, Year = {2005} } @inproceedings{ Author = {Moody, Daniel L.}, Title = {Complexity effects on end user understanding of data models : An experimental comparison of large data model representation methods}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {482-496}, Year = {2002} } @inproceedings{ Author = {Moody, Daniel L.}, Title = {Validation of a method for representing large entity relationship models : An action research study}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {391-405}, Year = {2002} } @inproceedings{ Author = {Moody, Daniel L.}, Title = {Measuring the quality of data models: an empirical evaluation of the use of quality metrics in practice}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1337-1352}, Year = {2003} } @inproceedings{ Author = {Moody, Daniel L.}, Title = {The method evaluation model: a theoretical model for validating information systems design methods}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1327-1336}, Year = {2003} } @inproceedings{ Author = {Moody, Daniel L. and Guttorm, Sindre}, Title = {Evaluating the effectiveness of learning interventions: an information systems case study}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1311-1326}, Year = {2003} } @inproceedings{ Author = {Moody, Daniel L. and Walsh, Peter}, Title = {Measuring the Value Of Information—An Asset Valuation Approach}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {496-512}, Year = {1999} } @inproceedings{ Author = {Mooney, John G. and Beath, Cynthia and Jarvenpaa, Sirkka L. and Magal, Simha and Kelly, Seamas}, Title = {Panel: 'Electronic Commerce': Pushing Technology, Or Simply Good Business?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1524-1526}, Year = {1997} } @inproceedings{ Author = {Mooney, John G. and Byrnes, Thomas and Galliers, Robert D. and Ives, Blake and Leidner, Dorothy E.}, Title = {Panel: Will the Internet Really Revolutionise the Business School and Business Education?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1529-1531}, Year = {1997} } @inproceedings{ Author = {Morabito, Vincenzo}, Title = {An empirical investigation of determinants to buy application services from ASPs}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1353-1363}, Year = {2003} } @inproceedings{ Author = {More, E. and McGrath, G. M.}, Title = {Transforming Healthcare in Australia: The PeCC Initiative}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1219-1226}, Year = {2000} } @inproceedings{ Author = {Morley, C.}, Title = {Political bases for the designing of an IS}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {515-524}, Year = {1995} } @inproceedings{ Author = {Morris, Andrew B.}, Title = {Information ethics: The basis for an information policy}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {388-397}, Year = {1993} } @inproceedings{ Author = {Morton, Alec and Ackermann, Fran and Belton, Valerie}, Title = {DELPHIC SODA: A New Approach to Distributed Group Decision Support}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {799-805}, Year = {1999} } @inproceedings{ Author = {Mosse, Benjamin and Whitley, Edgar A.}, Title = {Assessing UK e-government websites: classification and benchmarking}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1272-1281}, Year = {2004} } @inproceedings{ Author = {Mothe, J. and Ravat, F. and Riahi, F. and Zurfluh, G.}, Title = {Structuration and Enrichment of HTML Documents in order to Build a Specific Information Warehouse}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {386-395}, Year = {2000} } @inproceedings{ Author = {Motschnig-Pitrik, Renate and Randa, Philipp and Vinek, Gunther}, Title = {Specifying And Analysing Static And Dynamic Patterns Of Administrative Processes}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {862-871}, Year = {2002} } @inproceedings{ Author = {Mouakket, S. and Sillince, J. A. A. and Fretwell-Downing, F. A.}, Title = {The systems analyst as political agent: an empirical study of user requirements determination}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {825-852}, Year = {1994} } @inproceedings{ Author = {Moualek, Idir}, Title = {A framework for developing a decision network based on intelligent executive support systems}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {239-249}, Year = {1993} } @inproceedings{ Author = {Moualek, Idir}, Title = {Basic needs policy-making framework based on the use of the cognitive mapping procedure and executive support systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {285-294}, Year = {1994} } @inproceedings{ Author = {Moustakas, Evangelos and Ranganathan, C. and Duquenoy, Penny}, Title = {Unsolicited Commercial Email (Spam): An Exploratory Understanding Using Stakeholder Analysis}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {274-285}, Year = {2005} } @inproceedings{ Author = {Mueller, Claudia and Gronau, Norbert and Lembcke, Robert}, Title = {Application of Social Network Analysis in Knowledge Processes}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2196-2208}, Abstract = {Social network analysis (SNA) is increasingly applied to analyze existing knowledge exchange processes in companies. In the past, these processes were mainly analyzed by traditional business process modeling methods. Some of these methods are working with a specific knowledge perspective, e.g. KMDL (Knowledge Modeling and Description Language). The knowledge needs and demands are modeled along knowledge-intensive business processes. The SNA however has no direct reference to processes; here persons with specific relationships (e.g. knowledge exchange) are mainly the object of interest. Therefore a combination of both views ? the SNA and knowledge-intensive business process modeling ? is valuable. In the following contribution two approaches are introduced to combine social network analysis with the modeling of knowledge intensive business processes based on KMDL. In addition to a theoretical introduction to SNA and KMDL there are two examples introduced, which illustrate the practical implementation of these approaches. In this work in progress traditional techniques like interviews are combined with electronically gathered data. Also by using different perspectives a better understanding of all events in knowledge processes can be extracted.}, Year = {2008} } @inproceedings{ Muhren.VanDenEede.ea2007-OrganizationalLearningIncident, Author = {Muhren, Willem and Van Den Eede, Gerd and Van de Walle, Bartel}, Title = {Organizational Learning for the Incident Management Process: Lessons from High Reliability Organizations}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {576-587}, Note = {Presented in track Information and Knowledge Management, session KM and organizational learning, on Thu, 7. Jun from 14:45-15:15}, Abstract = {Mainstream organizations typically struggle in their quest to combine effectiveness with efficiency, or reliability with flexibility. Experimentation and trial-and-error are regarded as important processes for organizational learning, but do not always lead to an organizational-wide optimum in terms of efficiency. Certain organizations, so-called High Reliability Organizations (HROs), exist that operate in hazardous environments but manage to structure themselves to be efficient and stay highly reliable. These organizations in high-tension industries are deprived from the luxury of going through trial-and-error learning, but we state that exactly this is accountable for the HROs success. Through a case study of the IT Incident Management process at a large European financial services provider, we investigate how people involved in a process of such a mainstream organization, where reliability is of great concern, can learn from HROs to achieve a greater reliability while working efficiently. It appears that the characteristics that make an HRO distinct from other organizations are at least to some extent present in the IT Incident Management process. Our main conclusion however is that considerable opportunities remain unseized to lift the HRO qualities to a still higher level.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Mueller.Viering.ea2007-TowardsUnderstandingSources, Author = {Müller, Benjamin and Viering, Goetz and Ahlemann, Frederik and Riempp, Gerold}, Title = {Towards Understanding the Sources of the Economic Potential of Service-Oriented Architecture: Findings from the Automotive and Banking Industry}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1608-1619}, Note = {Presented in track IS and Transformation, session Meta-Model Architectures, on Thu, 7. Jun from 11:15-11:45}, Abstract = {This article presents a model that describes the sources of the economic potential of Service-Oriented Architecture (SOA). The model, initially based on a literature review, was thereafter refined by means of empirical evidence collected in the automotive distribution sector and the banking industry. The authors suggest that the economic potential of this new information systems architecture depends on its fundamental characteristics as well as on the individual business models and IT strategies of the companies wishing to use SOA. In addition to presenting a comprehensive model, this paper also presents selected examples from the fieldwork that illustrate how SOA can be used to create economic potential in the considered industries. The authors furthermore introduce their current research efforts that are aimed at extending the developed qualitative model by using the identified drivers of SOAs economic potential as the basis of a quantitative profitability analysis.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Mueller2007-Knowonomics-Economics, Author = {Müller, Roland M.}, Title = {Knowonomics - The Economics of Knowledge Sharing}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1088-1099}, Note = {Presented in track Information Systems and Economics, session IT and New Sources of Value in Firms, on Sat, 9. Jun from 09:00-09:30}, Abstract = {We propose an economic theory of knowledge sharing. The theory is grounded on game theory and experimental economics. This gives us a framework for analyzing knowledge sharing in different environments. The theory provides testable propositions about knowledge sharing. We used actual transaction data from a global knowledge management system to empirically test our hypotheses about free riding behavior. We additionally used an experimental environment to observe knowledge sharing behavior. The conducted experiments have been used to test our hypotheses about the free riding behavior and the conditional cooperation and reciprocity of knowledge sharing.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Müller, Roland M. and Haiduk, Stephanie and Heertsch, Nadine and Lenz, Hans J. and Spiliopoulou, Myra}, Title = {Experimental Investigation of the Effects of Different Market Mechanisms for Electronic Knowledge Markets}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1115-1126}, Year = {2005} } @inproceedings{ Author = {Müller-Wienbergen, Felix and Seidel, Stefan and Mueller, Oliver and Knackstedt, Ralf and Becker, Jörg}, Title = {A design research study on enhancing creativity - The case of developing product-service bundles}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2132-2143}, Abstract = {As the sole production of goods is more and more becoming a commodity, many manufactures start bundling their physical products with related value-added services in order to differentiate their value propositions. The process of developing such customer-oriented combinations of products and services is an innovation process that requires the input of creative individuals. In this design-oriented paper we describe the conceptual design and prototypical implementation of an IT system that supports creative individuals performing such creative development efforts. The conceptual design builds on the provision of explicit knowledge by means of multi-perspective, hierarchical navigation structures. We argue that this concept (a) fosters information access that accords with the creative nature of a product development process and (b) furthering creative thinking through the provision of three distinct types of stimuli that actuates new entry points in a person's cognitive network. The conceptual design of the system has its underpinnings in associative theories on creativity.}, Year = {2009} } @inproceedings{ Author = {Munkvold, Bjørn Erik}, Title = {Challenges of IT Implementation for Supporting Collaboration in Distributed Organisations: Experiences From Four Implementation Teams}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {497-510}, Year = {1997} } @inproceedings{ Author = {Munkvold, Bjørn Erik and Päivärinta, Tero and Hodne, Anne Kristine and Stangeland, Elin}, Title = {Contemporary issues of enterprise content management: the case of statoil}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1364-1383}, Year = {2003} } @inproceedings{ Author = {Muntermann, Jan and Rossnagel, Heiko and Rannenberg, Kai}, Title = {Mobile Brokerage Infrastructures - Capabilities and Security Requirements}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {610-620}, Year = {2005} } @inproceedings{ Author = {Murphy, Ciaran and Adam, Fredéric}, Title = {Critical information systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {223-236}, Year = {1994} } @inproceedings{ Author = {Murphy, Ciaran and Adam, Fredéric}, Title = {Routinising DSS in organisations}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1071-1085}, Year = {1998} } @inproceedings{ Author = {Musson, David and Jordan, Ernest}, Title = {The benefits of IT governance}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {483-493}, Note = {118_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Mustonen-Ollila, Erja}, Title = {IS Process Innovation Unlearning in Organisations}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1282-1293}, Year = {2004} } @inproceedings{ Author = {Muzzi, Caterina}, Title = {Social, cognitive and technical aspects of network technologies diffusion in industrial districts}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {79-87}, Year = {2002} } @inproceedings{ Author = {Mylonopoulos, Nikolaos A. and Doukidis, Georgios I. and Giaglis, G. M.}, Title = {Assessing the expected benefit of EDI through simulation modelling techniques}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {931-946}, Year = {1995} } @inproceedings{ Author = {Mylonopoulos, Nikolaos A. and Ormerod, Richard J.}, Title = {A microanalytical approach to the efficient governance of IT service provision: The case of Outsourcing}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {749-766}, Year = {1995} } @inproceedings{ Author = {Náaji, Antoanela and Grundspenkis, Janis and Gábor, András and Bala, Cristina}, Title = {Panel : Development of distance education in the Eastern European countries}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1439-1440}, Year = {2002} } @inproceedings{ Author = {Naarmala, Jyri}, Title = {Reflections on technology acceptance in higher education}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1294-1300}, Year = {2004} } @inproceedings{ Author = {Nabila, Boukef Charki and Michel, Kalika}, Title = {New lenses to investigate media use: The layering process perspective}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1378-1393}, Abstract = {Managers spend much of their time communicating and use an ever-larger range of communication tools for the purpose. Empirical studies have shown that while ICT tools extend communication opportunities, they do not replace other means of communication. Instead, managers use a set of communication tools in which traditional media coexist alongside ICT tools. In addition, studying the use of just one medium fails to give us a full picture of managerial communication. To gain a better understanding, we need to examine how a range of different means of communication are used. To this end, we conducted a case study in a car manufacturing company with data mainly collected through interviews with 36 managers. Our analysis of the data showed that managers use a set of communication tools that form superposed layers, each new ICT being layered over the existing media. Far from being the result of individual-level rational use, this layering process is socially constructed by the different users depending on their context. Our study identified three forms of layering, namely "subject to constraint", “planned and emergent”, or “chosen”. We argue that these differences in the layering process can help explain disparities in the outcomes of ICT adoption between organisations.}, Year = {2009} } @inproceedings{ Author = {Nagle, Tadhg and Finnegan, Patrick and Hayes, Jeremy}, Title = {The effects of business-to-business relationships on electronic procurement systems: An exploratory study}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1-12}, Year = {2006} } @inproceedings{ Nagle.Golden2007-ExaminationofBusiness, Author = {Nagle, Tadhg and Golden, William}, Title = {The Examination of a Business Model Framework within the E-Learning Industry}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {239-250}, Note = {Presented in track E-Business, session E-Business: Business Models, on Sat, 9. Jun from 11:00-11:30}, Abstract = {The debate on the usefulness of business models to the IT/IS and strategy domains is fraught with confusion and contradictory views. However, recent research has indicated a convergence of ideas and a solid role for the business model concept within industry and the research community. Based within the maturing e-Learning industry, this paper empirically investigates the applicability of the business model concept as defined by Osterwalder et al. (2005). Firstly, the paucity of research within the area of business models and e-Learning is examined along with the convergence of business model research. Using a field study of four e-Learning organisations the value of the business model concept is empirically investigated as well as exploring the business models of the organisations themselves. Using the framework set out by Osterwalder et al. (2005) this study indicates that the business model is a solid tool for communicating the business execution plan of an organisation. However, when examining a specific industry, amendments to the framework are needed to fully describe the nuances of the organisations within that industry.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Nagle, Tadhg and Golden, Willie}, Title = {Exploring the development of social alignment within an innovation context}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1951-1962}, Abstract = {There has been increasing attention in IS literature around the technology-business relationship and the concept of social alignment. However, little attention has been given to how or why social alignment should be developed. Further examining the concept this paper explores the development of social alignment within an innovation context. Using canonical action research the study is based within an innovation network. Primarily focusing on four organisations, a lack of social alignment was diagnosed. In particular, it was found the business executives did not fully understand the potential of the new technologies available. An intervention was then planned to facilitate the organisations in utilising a business model framework for developing social alignment by creating a common understanding between the business-technology executives. The study which took 24 months to complete involved over 110 hours of primary data. The results highlight the positive impact of the business model framework in developing social alignment. However, it was found that the business model framework alone is not enough within an innovation setting. Careful thought should be put into who facilitates the development of social alignment and a shared understanding as CTO's are often too caught up in day-to-day operations to fulfil the role.}, Year = {2009} } @inproceedings{ Author = {Nagm, Fouad and Cecez-Kecmanovic, Dubravka}, Title = {Pre-Investment Information Systems Assessment: An Actor Network Theory Account}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {422-433}, Abstract = {The dominant view in the information systems (IS) literature is that the application of a rigorous pre-investment evaluation methodology is the key to ensuring the selection of the best IS projects ? that is those with the highest expected value for the organisation and with the highest probability of success. What is missing is an understanding of IS evaluation processes in practice and how organisations adopt and apply evaluation methodologies. In this paper we focus on the IS evaluation process in a company with a history of IS successes and examine the ways in which the evaluation process shapes and ensures the selection of the best IS projects. By adopting the Actor Network Theory lens we demonstrate a) that the view of pre-investment IS evaluation in the literature is very narrow, b) that the practice of IS evaluation produces the 'object' it evaluates, c) that this object, is an inscription device produced by relations in the actor network formed around it, and d) that these networks and relations as well as the translation of actors' expertise, experiences and interests into the document are critical for IS project proposals evaluation and their chances of success.}, Year = {2008} } @inproceedings{ Author = {Nagm, Fouad and Cecez-Kecmanovic, Dubravka and Kennan Mary, Anne}, Title = {IS project evaluation methodology - Science or art?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1654-1665}, Abstract = {Pre-investment evaluation of IS project proposals persists in being problematic and highly risky in practice. Numerous evaluation methodologies offered in the literature, have not contributed to major improvements in practice. As the literature review shows, these methodologies have assumed an ideal of objective and scientific evaluation and taken the view of methodology as science. In this paper we aim to revisit the notion of IS evaluation methodology in practice and specifically explore the methodology as both the 'science' and the ‘art’. We achieve these aims by conducting an Actor-Network Theory (ANT) study of IS evaluation in a large financial services company. The ANT study allowed us to investigate the methodology as it is enacted in IS project evaluations without making any a priori decision of what methodology is or should do. By defining a series of processes, inscription aids and mandated checkpoints we found that the evaluation methodology engenders the evaluation process as ‘science’; and by allowing a degree of freedom in conducting the evaluation processes, the methodology also enables the evaluation processes to emerge as ‘art’ and by doing so stimulating creativity and innovation. Thus the ANT approach assisted in our discovery of the dual nature of methodology as simultaneously science and art.}, Year = {2009} } @inproceedings{ Author = {Nagpal, Pankaj and Lyytinen, Kalle and Helper, Susan}, Title = {It investment and complements in value creation: meta-analytic replication}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1366-1374}, Note = {361_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Nagy, Akos}, Title = {The effect of power on the adoption of interorganizational information systems: The Adoption Position model}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1301-1308}, Year = {2004} } @inproceedings{ Author = {Nah, Fiona H. and Benbasat, Izak}, Title = {The use of an expert support system and its explanation facilities to support small group decision Making}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {985-992}, Year = {1995} } @inproceedings{ Author = {Nah, Fiona H. and Mao, Jiye and Benbasat, Izak}, Title = {Effectiveness of using expert support technology for individual and small group decision making}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {158-172}, Year = {1998} } @inproceedings{ Author = {Nakahara, S.}, Title = {Electronic Notary System and its Certification Mechanism}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {844-849}, Year = {2000} } @inproceedings{ Author = {Nakamura, Yoshitaka and Nagayoshi, Takeshi and Nishihara, Takuo}, Title = {Currency exchange system for electronic moneys}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {909-922}, Year = {2001} } @inproceedings{ Author = {Nandhakumar, Joe}, Title = {The Social Shaping of Internet-Based Systems in Global Organizations: An Interpretive Study}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {523-529}, Year = {2000} } @inproceedings{ Author = {Nandhakumar, Joe and Baskerville, Richard}, Title = {Trusting Online: Nurturing Trust in Virtual Teams}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {188-194}, Year = {2001} } @inproceedings{ Author = {Nandhakumar, Joe and Talvinen, Jari M. and Rossi, Matti}, Title = {ERP revelations: the dynamics of contextual forces of ERP implementation}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1309-1321}, Year = {2004} } @inproceedings{ Author = {Narendran, P. and Strom, J. and Whiteley, D.}, Title = {An Analysis of electronic markets in the context of SMEs}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {917-930}, Year = {1995} } @inproceedings{ Author = {Nasirin, Syed and Winter, Nancy and Coppock, Paul}, Title = {Factors Influencing User Involvement DSS Project Implementation: Some Lessons from the United Kingdom Health Sector}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {104-114}, Year = {2005} } @inproceedings{ Author = {Navarra, Diego D. and Cornford, Tony}, Title = {ICT, Innovation and Public Management: Governance, Models & Alternatives for E- Government Infrastructures}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1573-1583}, Year = {2005} } @inproceedings{ Author = {Neergaard, Peter and Gerrits, Han and Bielli, Paola and Wareham, Jonathan}, Title = {Cebusnet Business Best Practice Network: A Framework for Knowledge Transfer}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {25-41}, Year = {1997} } @inproceedings{ Author = {Neiger, Dina and Churilov, Leonid and Muehlen, Michael Zur and Rosemann, Michael}, Title = {Integrating risks in business process models with value focused process engineering}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1606-1615}, Note = {413_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Neiling, M. and Lenz, Hans J.}, Title = {Data Integration by means of Object Identification in Information Systems}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {252-258}, Year = {2000} } @inproceedings{ Author = {Neirotti, Paolo and Paolucci, Emilio}, Title = {The transformation of work in european banks: an analysis of IT skills}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1384-1390}, Year = {2003} } @inproceedings{ Author = {Neophytou, A. and Papadopoulos, George A. and Schizas, C. N.}, Title = {Multimedia Systems development: the use of existing modeling tools}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {721-734}, Year = {1995} } @inproceedings{ Author = {Nett, Bernhard and Dyrks, Tobias and Mueller, Claudia and Durissini, Marco}, Title = {Neither essence nor accident: Situated knowledge and its importance for the community broker}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1995-2002}, Note = {511_Paper.pdf}, Year = {2006} } @inproceedings{ Neumann.Block.ea2007-Knowledge-DrivenSelectionof, Author = {Neumann, Dirk and Block, Carsten and Weinhardt, Christof and Karabulut, Yücel}, Title = {Knowledge-Driven Selection of Market Mechanisms in E-Procurement}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {143-154}, Note = {Presented in track E-Business, session E-Procurement and Intermediaries, on Fri, 8. Jun from 14:00-14:30}, Abstract = {The variety of procurement mechanisms present in the nowadays e-procurement landscape ranging from electronic catalogue systems over e-negotiations to e-auctions, points at the fact that there exists no single best solution for all sourcing activities. Each mechanism rather has certain advantages and disadvantages. The discipline of economics has traditionally been devoted to the study of markets and market mechanisms. The fundamental lesson learned from economics is that even small changes in the exchange mechanisms can have considerable impact on the outcome. Stated differently, if the market engineer intends to attain a certain mechanism outcome (e.g., efficiency, fairness, revenue maximization), he can define the mechanism in a way that it induces the right incentives for market participants to act as desired in order to achieve the envisioned outcome. Unfortunately, a comprehensive system that combines all relevant design aspects into one single knowledge-based decision support system is missing. This paper introduces such a system, which can capture theoretical and empirical results. It also supports the design of procurement mechanisms by prescribing mechanism formats using an adapted case-based reasoning algorithm. The knowledge- based system, KMS, is implemented in a web application as a proof-of-concept.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Neumann, Dirk and Lamparter, Steffen and Schnizler, Bjoern}, Title = {Automated bidding for trading grid services}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1307-1315}, Note = {355_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Neumann, Dirk and Mäkiö, Juho and Weinhardt, Christof}, Title = {CAME - A Tool Set for Configuring Electronic Markets}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1033-1044}, Year = {2005} } @inproceedings{ Author = {Neumann, Stefan and Hansmann, Holger and Becker, Jörg}, Title = {Workflow-integrated ERP : An Architecture Model For Optimized Coordination Of Intra- And Interorganizational Production Planning And Control}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {991-1004}, Year = {2002} } @inproceedings{ Author = {Neumann-Alkier, Lore}, Title = {Think Globally, Act Locally - Does IT Follow the Rule in Multinational Corporations?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {541-552}, Year = {1997} } @inproceedings{ Author = {Neville, Karen and Adam, Fredéric and McCormack, Colin}, Title = {Mentoring Distance Learners : An Action Research Study}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1410-1421}, Year = {2002} } @inproceedings{ Author = {Neville, Karen and Healy, Margaret}, Title = {Teaching case: Towards bridging disciplinary divides in IT education}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1903-1914}, Abstract = {Information Technology (IT) now plays a central role in almost all aspects of business. However to best realise the potential of IT, it is vital that educators adopt strategies that challenge rather than reinforce existing disciplinary divides in IT education and business. This paper supports the application of active learning, via the use of a serial teaching case, towards bridging disciplinary divides in IT education. Specifically, the case calls for the design, development and implementation of an Integrated Management Information System. Students are therefore required to demonstrate analytical as well as technical skill-sets in the areas of IT, accounting and business. The paper describes the business context facing AHN Ltd. and illustrates the pedagogic use of the case as a means of integrating IT with aspects of accounting and business knowledge, towards helping educators contribute to answering the calls from academia (Panko, 2008) and industry (Chan and Reich, 2007) for graduates with a hybrid of business and IT skill-sets.}, Year = {2009} } @inproceedings{ Author = {Newell, Sue and Galliers, Robert D. and Huang, Jimmy C.}, Title = {Conceptualizing the three dimensions of inter-organizational communities of practice}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1391-1397}, Year = {2003} } @inproceedings{ Author = {Newell, Sue and Maeliens, Marward}, Title = {Managing the Resourcing Process in an IT Outsourcing Environment: A Case Example}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1047-1057}, Year = {2001} } @inproceedings{ Author = {Newell, Sue and Swan, Jacky and Galliers, Robert D.}, Title = {The diffusion of business process reengineering: a conceptual model}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {467-482}, Year = {1998} } @inproceedings{ Author = {Newell, Sue and Swan, Jacky and Robertson, Maxine}, Title = {Exploring the Diffusion of BPR Across Manufacturing Firms in Europe}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1155-1162}, Year = {1997} } @inproceedings{ Author = {Newell, Susan and Wagner, Erica and Tansley, Carole}, Title = {The Liminality Associated with Project Teams: Exploring and Explaining Some of the Problems of ES Project Implementations}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1728-1739}, Abstract = {The project space that develops to enable configuration and implementation of standard software packages is central to the success of creating a working information system. We investigate the IS project environment as a liminal space existing in- between the status quo and the new ES-enabled environment. Our analysis indicates that weak or limited liminality can be beneficial to cultivate within the project team and that too strong a liminal space makes it difficult when it is time to incorporate the learning and the software back into the organizational working environment after the project finishes. We present mechanisms which can be used to create the liminal space and highlight the positive and negative impacts of creating a semi-permanent versus rotating liminality.}, Year = {2008} } @inproceedings{ Author = {Ng, Boon-Yuen and Kankanhalli, Atreyi}, Title = {Processing Information Security Messages: An Elaboration Likelihood Perspective}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1406-1417}, Abstract = {The increasing number of security incidents is causing great concern to organizations. Information security awareness programs are an important approach towards educating users to prevent such incidents. However, it is unclear how to effectively design security programs and messages such that they can inform and change user behaviour. The role of individual factors in influencing the processing of security messages is also unclear. This paper attempts to investigate these problems by studying the effects of security message characteristics and recipient factors on users' attitude towards security, using the information-processing theory of elaboration likelihood. Two models are developed for this study. The first model studies two message characteristics, argument quantity and quality, as determinants of attitude towards security. A 2x2 factorial design experiment will be conducted to investigate the influence of these characteristics on attitude moderated by the elaboration likelihood towards the security message. The second model tests the effect of four recipient factors on elaboration likelihood. The model development, experimental methodology, and data analysis details are described in this research-in- progress paper. The results are expected to inform the design of effective security messages and contribute to research in this area.}, Year = {2008} } @inproceedings{ Author = {Ng, Hooi Yee and Hope, Beverley G.}, Title = {Information requirements for Customer Relationship Management: A case study in a New Zealand Bank}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1322-1335}, Year = {2004} } @inproceedings{ Author = {Ng, Martin M. T. and Tan, Michael T. K.}, Title = {Symbolic Processes in ERP versus "Legacy" System Support}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1336-1347}, Year = {2004} } @inproceedings{ Author = {Ng-Kruelle, Grace and Rebne, Douglas S. and Swatman, Paul A. and Hampe, J. Felix}, Title = {Interfaces in adoption of an evolving innovation: an activity-theoretical perspective and the price of convenience}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1398-1410}, Year = {2003} } @inproceedings{ Author = {Nguyen, Lemai and Torlina, Luba and Peszynski, Konrad Janusz and Corbitt, Brian J.}, Title = {Power relations in cyber communities}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1348-1360}, Year = {2004} } @inproceedings{ Author = {Nguyen, Vuong and Fernandez, Walter}, Title = {Bridging the gaps: Packaged software implementation projects in Vietnam}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {605-616}, Abstract = {Implementations of advanced information systems in developing countries are often perceived as a way to economical prosperity and modernity. However, even in the best of scenarios implementing major information systems is far from a risk-free activity. The reality of developing countries adds extra complexity to an already demanding endeavor. This study explores socio-technical aspects of an unprecedented technological journey in the Vietnamese banking industry, and thus responds to calls for more empirical research in this field. In this paper we present contextual issues affecting the studied software package implementation project and propose a theoretical framework for a basic social process we called "gap bridging."}, Year = {2009} } @inproceedings{ Author = {Ngwenyama, Ojelanki and Sullivan, William E.}, Title = {Secrets of a successful outsourcing contract: a risk analysis}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {248-259}, Note = {71_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Nhampossa, Jose Leopoldo}, Title = {The challenge of "translating" health information systems from one developing country context to another: case study from Mozambique}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1361-1374}, Year = {2004} } @inproceedings{ Author = {Niamh, O. Riordan and Adam, Frederic and O'Reilly, Philip}, Title = {Innovation in virtual worlds: Social structure and diffusion}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1571-1582}, Abstract = {This research-in-progress paper investigates the impact of social structures in virtual worlds (VWs) on the diffusion of innovations within them. Research has illustrated that innovation diffusion takes place within virtual worlds. VWs facilitate the emergence of purposeful communities which support the (often real-world) activities of their members including the development and adoption of innovations. Thus, VWs alter the social structures in which their users are embedded and the manner in which they communicate, both of which are thought to influence the diffusion of technical innovations amongst individuals. Though technical innovation is at the heart of Information Systems (IS) research, empirical research investigating innovation in the networked age is in its infancy. Thus, this paper presents a framework of propositions in relation to the impact of social structures on the diffusion of innovations within VWs and proposes the use of social network analysis to investigate these propositions.}, Year = {2009} } @inproceedings{ Author = {Nickerson, Robert and Varshney, Upkar and Muntermann, Jan and Henri, Isaac}, Title = {Taxonomy development in information systems: Developing a taxonomy of mobile applications}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1138-1149}, Abstract = {The complexity of the information systems field often lends itself to classification schemes, or taxonomies, which provide ways to understand the similarities and differences among objects under study. Developing a taxonomy, however, is a complex process that is often done in an ad hoc way. This research-in-progress paper uses the design science paradigm to develop a systematic method for taxonomy development in information systems. The method we propose uses an indicator or operational level model that combines both empirical to deductive and deductive to empirical approaches. We evaluate this method by using it to develop a taxonomy of mobile applications, which we have chosen because of their ever-increasing number and variety. The resulting taxonomy contains seven dimensions with fifteen characteristics. We demonstrate the usefulness of this taxonomy by analyzing a range of current and proposed mobile applications. From the results of this analysis we identify combinations of characteristics where applications are missing and thus are candidates for new and potentially useful applications.}, Year = {2009} } @inproceedings{ Author = {Niederman, Fred and Lyytinen, Kalle and Saunders, Carol and Christiaanse, Ellen and Baskerville, Richard}, Title = {Panel: IS has outgrown the need for reference discipline theories, or has it?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Abstract = {We view the current state of reference discipline theory as exhibiting dominance in the MIS field. This panel discussion will examine why this has potential harm. In counterpoint, we will present the argument that reference discipline theory use should continue. Aside from the fact that reference discipline theory is used, there are benefits derived from it which should be acknowledged and, perhaps such use should be encouraged and broadened. Additionally, we will present perspectives regarding alternatives to reference discipline theory aimed at building and expanding indigenous IS theory.}, Year = {2009} } @inproceedings{ Author = {Niehaves, Björn}, Title = {Epistemological Perspectives on Multi-Method Information Systems Research}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1584-1595}, Year = {2005} } @inproceedings{ Author = {Niehaves, Björn}, Title = {Open process innovation: A multi-method study on the involvement of customers and consultants in public sector BPM}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2480-2491}, Abstract = {Open Process Innovation - drawing from the literature on Open Innovation and Business Process Management (BPM) – suggests to systematically make use of knowledge that lies outside of an organization's boundaries for process innovation initiatives. Open Innovation has been heavily studied for product innovation, however, process innovation has not yet been researched from such perspective. Against this background, we seek to investigate into variables that impact on the qualities of Open Process Innovation taking the example of the public sector domain. This paper examines how personnel resource scarcity exerts influence on the involvement of i) customers (here citizens and local companies) and ii) consultants (here management and software consultants) in public sector BPM. Our multi-method analysis shows that personnel resource scarcity has consequences for BPM-related collaboration schema as it restricts the involvement of customers. Based on our findings, implications for theory and practice are discussed, including implications for BPM maturity concepts and business process design methodologies. We call for a governance-theory perspective on process innovation as a fundamental basis for understanding and designing the institutions that shape collaboration in open process innovation.}, Year = {2009} } @inproceedings{ Author = {Niehaves, Björn and Bergener, Philipp and Räckers, Michael and Becker, Jörg}, Title = {You Got E-Government?' A Quantitative Analysis of Social In- and Exclusiveness of Electronic Public Service Delivery}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1216-1226}, Abstract = {Digital divide is, despite all efforts in research and practice, a matter of fact in most societies. In search for specific strategies to promote digital inclusion, one has to ask for what are the specific reasons and factors behind the problem. Here, the field of eGovernment (Electronic Government) features several particular characteristics, including high privacy and security demands or high complexity of administrative processes, which might hinder the societal inclusiveness of such electronic public service delivery. Addressing the question of what could be possible explanations for lacking inclusiveness in eGovernment, we develop an eGovernment-inclusion-gap- model and conduct a quantitative analysis of statistical data on eGovernment usage in Germany, taking into account specific social digital divide groups, such as senior citizens, people with low education or people without employment. Here, we contrast eGovernment usage (on an informational and transactional level) with eCommerce and internet usage. Here, specific inclusion gaps in eGovernment and their underlying issues are analysed and specific recommendations given.}, Year = {2008} } @inproceedings{ Author = {Niehaves, Björn and Stahl, Bernd Carsten}, Title = {Criticality, epistemology and behaviour vs. Design –information systems research across different sets of paradigms}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {50-61}, Note = {17_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Niehaves, Björn and Stirna, Janis}, Title = {Participative enterprise modelling for balanced scorecard implementation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {286-298}, Note = {76_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Niehus, Jeff and Knobel, Bruce and Townley-O'Neill, Richard and Gable, Guy G. and Stewart, Glenn}, Title = {Implementing SAP R/3 at Queensland departments of transport & main roads: a case study}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1486-1500}, Year = {1998} } @inproceedings{ Author = {Nielsen, Petter}, Title = {Implementing Public platforms for mobile phone content services: Standardization in an era of convergence}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1375-1385}, Year = {2004} } @inproceedings{ Author = {Nielsen, Peter Axel and Ngwenyama, Ojelanki}, Title = {Organizational Influence Processes In Software Process Improvement}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {208-218}, Year = {2002} } @inproceedings{ Author = {Nielsen, Sue H. and von Hellens, Liisa A. and Beekhuyzen, Jenine P.}, Title = {The Discursive Divide: Women in IT Industry}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1386-1397}, Year = {2004} } @inproceedings{ Author = {Nilsson, Andreas}, Title = {Using IT to Make Place in Space: Evaluating Mobile Technology Support for Sport Spectators}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1398-1409}, Year = {2004} } @inproceedings{ Author = {Nilsson, Andreas and Enquist, Håkan}, Title = {Delta -an architecture for management of enterprise development}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1803-1814}, Note = {465_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Nilsson, Andreas and Magnusson, Johan and Enquist, Håkan}, Title = {SME network practice - a qualitative study of network management practice and design implications for ICT-support}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1411-1423}, Year = {2003} } @inproceedings{ Author = {Noble, Faith and Burger, Alewyn P. and Henten, Anders and Lyytinen, Kalle and Seifert, Frank and Carignani, Andrea}, Title = {Panel: Global Technologies, Local Cultures: The Case of Virtual Financial Services}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {1028-1031}, Year = {1999} } @inproceedings{ Author = {Noor, Nor Laila Md and Hashim, Mardziah and Haron, Halilah and Ariffin, Salwa}, Title = {Community Acceptance of Knowledge Sharing System in the Travel and Tourism Websites: an Application of an Extension of TAM}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {640-651}, Year = {2005} } @inproceedings{ Author = {Nørbjerg, Jacob}, Title = {Managing Incremental Development : Combining Flexibility And Control}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {229-239}, Year = {2002} } @inproceedings{ Author = {Nørbjerg, Jacob and Ngwenyama, Ojelanki}, Title = {Building and Maintaining Alliances in SPI Projects: Implications for Organizing Effective SPI}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1329-1338}, Year = {2005} } @inproceedings{ Author = {Nord, G. Daryl and Haugen, Susan and Koronios, Andy and Lesjak, Dušan and Lu, Ming-te and Nord, Jeretta}, Title = {Panel: A Global View of the Status of Electronic Business/Electronic Commerce in Collegiate Schools of Business}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {79-84}, Year = {2001} } @inproceedings{ Author = {Nordheim, Stig and Nielsen, Peter Axel}, Title = {Enterprise System Implementations: Organizational Influence Processes for Corporate User Representatives}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {362-373}, Abstract = {Enterprise system implementation is a complex and large undertaking. Business requirements does not necessarily fit the inherited as-is features of the software. To reach agreement on features to implement requires prudent management and astute exercise of power. In this paper we draw on an in-depth, interpretive study from the oil industry, where we analyze a case of innovative integration of an ECM system with collaboration technologies. The data collection has been longitudinal. The data analysis has been performed through the perspective of organizational influence processes. The main finding concerns an organizational role as corporate user representative to deal with the scale and complexities of implementation. A single person was particularly influential in the role. At the outset a user representative had to perform upward influence processes from a lower formal position. This is impeding the responsibilities associated with the role. A corporate user representative in a high formal position and with lateral and downward influence processes to the steering committee and the project group was more influential. Challenging upward influence processes was thus avoided. Typical influence tactics include rational persuasion and consultation. In addition, the corporate user representative benefits from a strong reference group to give input from the organization.}, Year = {2008} } @inproceedings{ Author = {Nordström, Torbjörn and Söderström, Mikael}, Title = {The difference between use and utilisation of IT - A case study of implementing an}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1424-1436}, Year = {2003} } @inproceedings{ Author = {Norman, David}, Title = {Business process reengineering}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {307-311}, Year = {1993} } @inproceedings{ Author = {Norta, Alex and Grefen, Paul}, Title = {A framework for specifying sourcing collaborations}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {626-638}, Note = {157_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Nöteberg, Anna}, Title = {The Medium Matters: The Effects Of Media Attributes And Evidence Strength On Belief Revision}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1410-1421}, Year = {2004} } @inproceedings{ Author = {Nottinghma-Schaafsma, Annet and Cent, Marcus J.}, Title = {The evaluation of investment in multimedia}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {795-804}, Year = {1994} } @inproceedings{ Author = {Nov, Oded and Grimm, Oliver}, Title = {Organizational information systems and biological cells: potential directions for learning?}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {663-670}, Note = {169_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Nov, Oded and Jones, Matthew}, Title = {Information systems and creativity management in the media and advertising industries: a critical view}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1422-1429}, Year = {2004} } @inproceedings{ Author = {Nov, Oded and Jones, Matthew}, Title = {Knowledge management and creativity: a technology-facilitated balance}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1328-1340}, Note = {357_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Nulden, Urban and Scheepers, Helana}, Title = {Computer Supported Problem Based learning. The case of project failure}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1704-1712}, Year = {1998} } @inproceedings{ Author = {Nurcan, S. and Barrios, J. and Grosz, G. and Rolland, C.}, Title = {Change Process Modelling Using the EKD-Change Management Method}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {513-529}, Year = {1999} } @inproceedings{ Author = {Nurminen, Markku I. and Torvinen, Vesa}, Title = {Evaluating Information Systems Deployment Through Work-roles}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {707-720}, Year = {1997} } @inproceedings{ Author = {Nyberg, Annakarin and Henfridsson, Ola}, Title = {Going for the Online Customer - An Interpretive Case Study of Internetworked Customer Reach in Online Entertainment}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {330-338}, Year = {2001} } @inproceedings{ Author = {Ó Scolaí, Peadar}, Title = {Positioning Materiality Within Clinical Information Systems Design}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {326-337}, Abstract = {In this paper a number of transformation claims associated with the introduction of Clinical Information Systems (CIS) are explored. The paper posits that popular notions surrounding the substitution of the paper record and the elimination of human error are problematic for the way they ignore the materiality of the digital artefact. In this regard the paper highlights how the current discourse on substitution avoids the substitution of bodies, which this paper conceptualizes as a form of 'digital detachment'. The paper concludes by suggesting that research into materiality, may lead to a more 'realistic' understanding of the potential of CIS to 'transform' clinical practice, which in turn, may influence the design of Clinical Information Systems.}, Year = {2008} } @inproceedings{ O`Reilly.Finnegan2007-ElectronicMarketplacesas, Author = {O`Reilly, Philip and Finnegan, Patrick}, Title = {Electronic Marketplaces as Market System Intermediaries: An Exploratory Study and Characteristics Framework}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1112-1123}, Note = {Presented in track Information Systems and Economics, session IT and New Sources of Value in Firms, on Sat, 9. Jun from 10:00-10:30}, Abstract = {A review of the literature on electronic marketplaces revealed much confusion around matters of definition and description. In particular, there is a lack of consensus on what an electronic marketplace is, and the inter-organisational processes which they support. Despite the disparate, and often contradictory, perceptions of electronic marketplaces in the literature, electronic marketplaces operating as intermediaries in the market system are observable in practice. This paper explores the characteristics of eight electronic marketplaces operating as market intermediaries in various business sectors. It builds on existing research to develop and refine a characteristics framework by examining the value proposition, product-market focus, market value activities, management value activities and technology / information value activities, ownership, revenue model and market structure of the eight marketplaces.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {O’Donovan, Finbarr and Heavin, Ciara and Butler, Tom}, Title = {Towards a model for understanding the key factors in KMS implementation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1651-1662}, Note = {430_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {O’Flaherty, Brian and Kiely, Gaye and Hayes, Eoin and Bartlett, Darius}, Title = {The dynamics of a spatial data infrastructure– a national case study}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1523-1535}, Note = {388_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Oberweis, A. and Elgass, P. and Krcmar, Helmut}, Title = {Business process modelling: From informal to formal process representations}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {955-962}, Year = {1995} } @inproceedings{ Author = {O'Callaghan, Ramon and Andreu, Rafael}, Title = {A transaction-based approach to strategic information systems formulation}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {33-50}, Year = {1994} } @inproceedings{ Author = {O'Callaghan, Ramon and Smits, Martin}, Title = {A Strategy Development Process for Enterprise Content Management}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1271-1282}, Year = {2005} } @inproceedings{ Author = {O'Donovan, Brian and Roode, Dewald}, Title = {A Framework for Understanding the Emerging Discipline of Information Systems}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {530-541}, Year = {1999} } @inproceedings{ Author = {Oertel, Nina}, Title = {Tracking based product authentication: Catching intruders in the supply chain}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1017-1028}, Abstract = {Product counterfeiting is a growing problem, threatening consumer health and reducing company profits due to a decline in sales of genuine products. With the emergence of RFID technology, product tracking infrastructures that enable the recording and retrieval of movements of individual items in the supply chain have been developed. In this paper, a product authentication approach is proposed that utilizes tracking data to classify items as counterfeit if their movements deviate from the movements that can be expected of genuine items. Expected movements are automatically inferred from prior observed movements, eliminating the need for user supplied background knowledge. It is demonstrated that the proposed authentication approach is able to detect a wide variety of counterfeiter strategies and thus suitable to increase supply chain security.}, Year = {2009} } @inproceedings{ Author = {Offermann, Philipp and Bub, Udo}, Title = {Empirical comparison of methods for information systems development according to SOA}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1488-1499}, Abstract = {While service-oriented architecture (SOA) as an architectural principle for information systems is gaining momentum in research and industry, the field of methods for designing information systems according to SOA is still poorly developed. However, the implementation of SOA design principles, e.g. service reusability, business alignment and autonomy, demands a methodical approach. In order to overcome the shortcomings of current methods, we have developed the SOA method (SOAM). The method is based on existing methods for SOA. Over 50 activities are specified along with roles, techniques, modelling notations and a meta-model. A tool supports all necessary modelling notations as well as the generation of XSD, WSDL and WS-BPEL from the models. The newly developed method has been compared to other methods using a laboratory experiment with students. Different methods have been used on different company scenarios; the results have been recorded using a questionnaire. Results show that according to the evaluated criteria, SOAM together with IBM's method gets the best scores. With respect to the alignment of the software architecture with business processes, one of the primary goals of SOA, SOAM received a better rating than IBM’s method.}, Year = {2009} } @inproceedings{ Author = {O'Flaherty, Brian and Whalley, Jason}, Title = {From intranets to wrestling information infrastructures}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1430-1441}, Year = {2004} } @inproceedings{ Author = {O'Flaherty, Brian and Whalley, Jason}, Title = {Qualitative Analysis Software applied to IS Research - Developing a coding strategy}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1442-1452}, Year = {2004} } @inproceedings{ Author = {O'Flaherty, Brian and Williams, Howard}, Title = {Computer-Mediated Communication Technologies in the Networked Organisation}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1119-1124}, Year = {1996} } @inproceedings{ Author = {Øgland, Petter}, Title = {Measurements, feedback and empowerment: Critical systems theory as a basis for software process improvement}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1606-1617}, Abstract = {While organizations in software industry want to portray themselves as professional in terms of following standards and methods, they may also have needs for improvising and short-cutting when necessary. Such dilemmas of dual logics are sometimes internally resolved by evolving a false belief of what is done (practice) being in correspondence to what is said (standards), regardless of what an empirical investigation might show, something that can have poor business implications and also poor social implications. Particularly focusing on this latter point, the meta-methodology of total systems interventions (TSI) has been used for integrating critical systems theory with total quality management, improving social conditions in parallel with improving business processes. Although TSI is not designed for liberating organizations where nobody see themselves in need of liberation, the hypothesis of this paper is that it is possible to design quality management systems as "conflict machines", causing sufficient social tension for more or less automatically changing “fake quality” into “real quality”. The hypothesis is investigated by applying design research in a Scandinavian public sector organization. The findings consist of statistical and interpretative evidence for the success of the approach, making a contribution to how TSI can be applied in the software industry.}, Year = {2009} } @inproceedings{ Oh.Ng.ea2007-ITPortfolioManagement, Author = {Oh, Lih-Bin and Ng, Benjamin Loong-Tatt and Teo, Hock-hai}, Title = {IT Portfolio Management: A Framework for Making Strategic IT Investment Decisions}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1265-1275}, Note = {Presented in track IS/IT Management, session Strategic Decisions, on Sat, 9. Jun from 11:00-11:30}, Abstract = {IT spending has been recognised as representing a large percentage of the budget for organisations. Research has shown that significant value can be derived from IT investments if organisations actively and effectively manage their IT investments using a portfolio management approach. The goal of this paper is to contribute to the understanding of how IT portfolio management affects strategic IT investment decision making. First, an IT Portfolio Management Maturity Index is developed so that IS managers can readily assess the level of maturity of their organisations IT portfolio management. Second, a structural model is presented to examine the influence of IT portfolio management on decision rationality and organisational political behaviour. Next, we examine how these two outcomes of IT portfolio management impact firm performance. The proposed framework can be used as a benchmark for managers to understand how to allocate IT resources most effectively. It also serves as a foundation for further research in IT portfolio Management and other IT governance mechanisms.}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Oh.Phua.ea2007-ConceptualModelIT-Enabled, Author = {Oh, Lih-Bin and Phua, Teck-Wee and Teo, Hock-Hai}, Title = {A Conceptual Model for IT-Enabled Enterprise Risk Management in Financial Organisations}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {419-429}, Note = {Presented in track Financial Services and IS, session Risk Management and Sourcing, on Thu, 7. Jun from 11:15-11:45}, Abstract = {The managing of risks and uncertainties in todays competitive financial services industry is central to the survival and performance of financial organisations. Enterprise risk management (ERM) is an emerging approach to managing risks across different business functions in an organisation that represents a paradigm shift from specialized, silo-ed approaches in managing specific risks. This paper provides a conceptual framework proposing information technology capability and top management commitment as critical antecedents in building IT-enabled ERM capability, which will subsequently lead to better organisational performance. Information technology is regarded as a key enabler of enterprise risk management strategies that can integrate risk management into enterprise-wide business processes, giving rise to IT-enabled ERM capability. This capability is conceptualised as a higher-order capability comprising of risk measurement, risk control and risk monitoring capabilities. Top management commitment is also identified as a key complementary enabler of IT-enabled ERM capability. The development of a structural model to elucidate the ERM capability building process provides significant research and managerial implications for addressing enterprise risks in financial organisations.}, Keywords = {ECIS, ECIS2007, research paper,Financial Services and IS}, Year = {2007} } @inproceedings{ Author = {Oh, Lih-bin and Teo, Hock-hai}, Title = {A value-based approach to developing a multi-channel shopper typology}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1276-1283}, Note = {343_Paper.pdf}, Year = {2006} } @inproceedings{ Oh.Teo2007-RealizingITBusiness, Author = {Oh, Lih-Bin and Teo, Hock-Hai}, Title = {Realizing IT Business Value from Retail Channel Integration: A Configurational Structure-Strategy Fit Assessment}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1100-1111}, Note = {Presented in track Information Systems and Economics, session IT and New Sources of Value in Firms, on Sat, 9. Jun from 09:30-10:00}, Abstract = {Retail organisations are making investments into information technologies (IT) to integrate their physical and online retail channels in order to meet the demands of multichannel consumers. Redesigning the organisation into an IT-enabled hybrid organisational structure is a complex process that involves decisions to either integrate or differentiate numerous organisational activities. Drawing on the configuration theory, this paper used a survey dataset of 125 multichannel retail organisations and applied the profile deviation approach to assess the coaligment between hybrid organisational structure and generic business strategies of prospectors, analyzers and defenders. Results suggested that organisations that have hybrid structures that are most similar to the high-performing organisations of their strategic type performed better than those whose firm profile deviated from the ideal profile. Implications for research and practice are provided.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {O'Keefe, Bob and Schmid, B. and Mooney, John G. and Stylianou, T.}, Title = {Panel: ISWORLD net: a web based international information infrastructure for information systems scholars and practitioners}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1283}, Year = {1995} } @inproceedings{ Author = {Okujava, Shota and Remus, Ulrich}, Title = {Towards a framework for a continuous it investment valuation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1902-1909}, Note = {478_Paper.pdf}, Year = {2006} } @inproceedings{ Oliveira.Nightingale2007-AdaptableEnterpriseArchitecture, Author = {Oliveira, Jorge and Nightingale, Deborah}, Title = {Adaptable Enterprise Architecture and Long Term Value Added Partnerships in Healthcare}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1815-1826}, Note = {Presented in track Logistics, Manufacturing and IS, session ...more business- oriented focus, on Fri, 8. Jun from 17:20-17:50}, Abstract = {Healthcare expenditure has increasingly been growing as a percentage of the GDP of several developed nations and it is feared that it will soon become unbearable.Additionally hospitals are faced with an estimated nursing shortage and with an aging patient base that demands better quality at a lower cost. Furthermore, hospitals tie up a large percentage of their budgets in inventory and in the required labour to manage it. Moreover, future improvements will necessarily require a solution beyond statistically sound inventory policies and software packages. This paper builds on the findings of the authors Masters of Engineering Thesis on Supply Chain Management and includes a more holistic enterprise architecture approach encompassing technology, processes, strategy, and stakeholder values. The study included two hospitals leading the way in such architectures with a leading healthcare vendor in the USA market. The research methodology consisted of field observations, 47 interviews and data analysis of the visited hospitals. Research findings are presented and supported by graphical representations of soft data collected. Finally conclusions are provided and also include lessons learned on how to adapt enterprise architectures and align stakeholder incentives.}, Keywords = {ECIS, ECIS2007, research paper,Logistics, Manufacturing and IS}, Year = {2007} } @inproceedings{ Author = {Oliveira, Luiz Cl udio B. and Joia, Luiz Antonio}, Title = {A Model for Evaluating B2C E-Commerce Websites: Application in the CD E- Retailing Industry in Brazil}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {254-265}, Year = {2005} } @inproceedings{ Author = {Olivier, Martin S.}, Title = {Supporting Site Security Policies for Members of Federated Databases}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {45-56}, Year = {1996} } @inproceedings{ Author = {Olsson, Carl Magnus}, Title = {Exploring perceptions of IT support for road haulage companies: a qualitative interview study}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1455-1461}, Year = {2003} } @inproceedings{ Author = {O'Neill, Lorraine and Walker, Elizabeth}, Title = {Women in the Information Technology Industry: A Western Australian View}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {118-128}, Year = {2001} } @inproceedings{ Author = {O'Neill, Susan and Scott, Murray and Conboy, Kieran}, Title = {A Delphi study on collaborative learning in distance education}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {454-465}, Abstract = {Collaborative Learning (CL) is increasingly being used in Distance Education (DE), as it has been identified as an effective solution to known weaknesses such as high average rates of dropout and low quality of learning attainment. Information Technology is a core component of this type of learning as it not only provides the means to collaborate over distance but also has the potential to enable higher learning outcomes. IS educators and practitioners face an increasing challenge therefore to successfully implement CL in DE precipitated not only from technical advances but also from wider social and organisational concerns. Using a Delphi study, this study is the first to investigate the factors that influence collaborative learning in distance education by surveying the opinions of an expert panel in this area. The aim was to produce an integrated list of the most important implementation factors and to investigate the role technology is perceived to contribute. The findings identified seventeen of the most important factors. The potential of technology however does not seem to be fully realised and newer technologies such as multi-user environments would seem to be of limited use in practice according to the expert panel.}, Year = {2009} } @inproceedings{ OptLand.Proper2007-ImpactofPrinciples, Author = {Op 't Land, Martin and Proper, Erik}, Title = {Impact of Principles on Enterprise Engineering}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1965-1976}, Note = {Presented in track Organizational \& Enterprise Engineering, session Theories and Principles, on Thu, 7. Jun from 11:15-11:45}, Abstract = {Increasingly, organizations make use of enterprise architectures to direct the development of the en-terprise as a whole and the development of their IT portfolio in particular. This steering and directing is done by means of principles, which are essentially regarded as constraints on the design space for enterprise engineers, thus guiding them in their design efforts. In this paper we study the potential constraining effect of principles on the design of enterprises as well as the guidance designers may receive from these principles. We start by providing a brief dis-cussion on the concepts of enterprise architecture and enterprise engineering. We continue by discuss-ing a strategy to make principles specific and measurable enough to indeed allow them to constrain design space. This is followed by a discussion of a number of examples, taken from real-life practice, illustrating the steering effect of principles. Finally, we also briefly pay attention to the process that may be followed in formulating and formalizing principles.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Opdahl, Andreas L.}, Title = {Towards a Faceted Modelling Language}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {353-366}, Year = {1997} } @inproceedings{ Author = {Orange, G. and Burke, A. and Boam, J.}, Title = {Organisational Learning in the UK Construction Industry: A Knowledge Management Approach}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {599-606}, Year = {2000} } @inproceedings{ Author = {O'Reilly, Philip and Dunne, Sean}, Title = {Measuring CRM performance: an exploratory case}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1453-1463}, Year = {2004} } @inproceedings{ Author = {O'Reilly, Philip and Finnegan, Pat}, Title = {A Model For Assessing Performance In Electronic Marketplaces}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {706-714}, Year = {2002} } @inproceedings{ Author = {O'Reilly, Philip and Finnegan, Pat}, Title = {Assessing the performance of an electronic marketplace: a conceptual model and case study}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1437-1454}, Year = {2003} } @inproceedings{ Author = {O'Reilly, Philip and Finnegan, Pat}, Title = {Strategic alliances and shared IS/IT infrastructrues in b2b marketplaces: an exploratory case}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1464-1475}, Year = {2004} } @inproceedings{ Author = {O'Reilly, Philip and Finnegan, Patrick}, Title = {The Relationship Between Electronic Marketplace Ownership and Performance: An Exploratory Study}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2318-2329}, Abstract = {Existing research has focussed on the impact that factors such as information technology, marketplace process design and competition have on electronic marketplace performance. However, such research has neglected the impact of ownership upon the performance of an electronic marketplace. This paper explores the issue of ownership in electronic marketplaces and derives a broad, multi- faceted perspective of ownership, incorporating investor objectives and ownership structure, investor commitment levels and governance efficiency. Using a multiple case approach, the paper assesses the performance of seven electronic marketplaces in order to determine the relationship between marketplace performance and ownership. The findings reveal that investor structures and objectives impact upon investor commitment levels and governance efficiency, with both of these factors in turn impacting upon electronic marketplace performance in terms of the volumes traded on the electronic marketplace, electronic marketplace adoption levels and electronic marketplace revenues and profitability.}, Year = {2008} } @inproceedings{ Author = {Ormerod, Richard J.}, Title = {On the nature of information systems strategy development}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {455-463}, Year = {1993} } @inproceedings{ Author = {Orngreen, Rikke and Nielsen, Janni and Levinsen, Karin}, Title = {Designing E-Learning Solutions with a Client Centred Approach}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {742-753}, Abstract = {This paper claims that the strategies applied in designing e-learning solutions tend to focus on how to proceed after the precondition, e.g., learners requirements, pedagogical choice, etc., have been decided upon. Investigating the HCI research field, we find that the methodological approaches focus on end- users and primarily address the phases succeeding the initial pre-analysis. The HCI approach lacks pre-analyses, including focusing on the client as a user of the product. With the point of departure in our study a private educational organisation within healthcare, we understand the client as the organisation that has initiated the e-learning project and needs to manage the e- learning system after its development. Through the Client Centred Design and in close collaboration with the client, three strategic issues are uncovered and strategic models are presented for each. These models are complementary perspectives in a Client Centred framework that is useable as the starting point for others in developing large scale e-learning projects.}, Year = {2008} } @inproceedings{ Author = {Österle, H. and Saxer, R. and Hüttenhain, T.}, Title = {Business process monitoring}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {553-568}, Year = {1994} } @inproceedings{ Author = {Otterbacher, Jahna}, Title = {Managing Information in Online Product Review Communities: Two Approaches}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {706-717}, Abstract = {Virtual communities often suffer from a number of problems, including questionable information quality and information overload, which threaten their utility and stability. To address this, social filtering techniques may be used, in which users rate the postings, guiding others to the important ones. This method is contrasted to information retrieval techniques, in which intrinsic properties of texts, such as length or keywords, are used to rank them by perceived relevance to a topic. Each approach has advantages and disadvantages. Social navigation assumes that users actively rate messages, however, soliciting sufficient participation is a known challenge. Additionally, what is interesting for one user may not be for others. Currently, we compare these approaches in the context of an e-commerce product review forum at Amazon.com. We find that while a significant proportion of reviews go unrated, these reviews are typically of low quality. Interestingly, we also find that the rankings produced using reader-assigned "helpful votes" are correlated to the rankings assigned by some simple information retrieval algorithms. The conclusion is that a number of approaches for filtering product reviews could effectively be used in such online communities in order to accommodate user preferences, and thus, in reinforcing the utility of the community.}, Year = {2008} } @inproceedings{ Ovaska2007-DevelopingandUsing, Author = {Ovaska, Päivi}, Title = {Developing and Using a Multi-Methodological Approach to Study the Coordination of Systems Development Process}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1398-1409}, Note = {Presented in track IS Research Methodologies, session Multiple Method Approach, on Fri, 8. Jun from 08:45-09:15}, Abstract = {The multi-methodological approach described in this paper was used to interpret data gathered from a study of the coordination of systems development process. The methodology is based on the empirical theory building case-study approach. We used the principle of within-case and cross-case analysis to interpret the findings in different phases of the study. In all these three phases, both the qualitative and quantitative methods were used to get richer and more reliable understanding from coordination phenomena. The methodology was experienced iterative and adaptive learning process, in which the research themes and questions evolved during its phases. The most challenging part of the research process was the combination of qualitative and quantitative methods, because of the exiguity of multi-methodological work done in IS discipline so far. The paper calls for more practical guidance for designing and developing these kinds of approaches.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Ovsyannikov, Eugene K. and Wrycza, Stanislaw and Niedzwiezinski, Marian and Zupancic, Joze and Kopacic, Ivan and Misik, Andrej and Doukidis, Georgios I.}, Title = {Panel: Information management in Eastern Central Europe: State of art and future}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1357-1358}, Year = {1996} } @inproceedings{ Author = {Owens, Ian and Beynon-Davies, Paul}, Title = {The Post-Implementation of Mission - Critical Information Systems and Organizational Learning: Research in Progress}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {806-813}, Year = {1999} } @inproceedings{ Author = {Owens, Ian and Beynon-Davies, Paul}, Title = {A Survey of Electronic Commerce Utilization in Small and Medium Sized Enterprises in South Wales}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {461-467}, Year = {2001} } @inproceedings{ Author = {Ozcelik, Yasin and Altinkemer, Kemal}, Title = {Impacts of information technology (IT) outsourcing on organizational performance: A firm-level empirical analysis}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {850-858}, Abstract = {We investigate the impact of Information Technology (IT) outsourcing on firm performance from several dimensions, including changes in labor productivity, improvements in financial and operational performance variables, and stock market valuation of IT outsourcing initiatives as measured by Tobin's q. While our main objective is to better understand the economics of IT outsourcing, we also aim to contribute to the literature on the business value of IT in general. Our research contributes to the relevant literature from the following perspectives: (i) the change in the performance levels of firms due to IT outsourcing is measured against that of firms not outsourcing at all, (ii) panel data regression model is utilized in order to capture both cross-sectional and time-series differences among firms, (iii) the diversity of IT outsourcing initiatives is explicitly considered in the model, and (iv) a comprehensive data set covering the period between 1984 and 2007 is used.}, Year = {2009} } @inproceedings{ Author = {Pablo, Zelinna}, Title = {Metaphors in e-governance and their implications for participation: the case of the development gateway}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {819-826}, Note = {205_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Päivärinta, Tero and Salminen, Airi and Peltola, Tuomo}, Title = {Improving Enterprise Document Management by a Quality System: A Case Study}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {922-934}, Year = {1999} } @inproceedings{ Author = {Päivärinta, Tero and Tyrväinen, Pasi and Ylimäki, Tanja}, Title = {Defining Organizational Document Metadata : A Case Beyond Standards}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1154-1163}, Year = {2002} } @inproceedings{ Author = {Pallud, Jessie}, Title = {The application of a phenomenological framework to assess user experience with museum technologies}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2375-2386}, Abstract = {Providing visitors with a valuable experience of the past has become a crucial mission for cultural heritage institutions. The experience of the past is one where visitors understand the museum's communications about the meaning of artifacts and where visitors undertake an active role in interpretation and reflection on the past. Several studies promote technologies as a good way for museums to reenergize their relationships with their visitors. But even as some research has concentrated more and more on visitor experiences, this work has neither particularly stressed on visitors’ experience of the past nor on their evaluation of museum technologies with respect to their potential for engendering a better experience of the past. Monod and Klein (2005) elaborated a phenomenological framework with six criteria to evaluate IT used in the cultural heritage. Since it has not been empirically "validated" yet, the objective of this paper is to employ these criteria with samples of users of museum technologies and in the process determine whether these criteria can be met by IT. Our field study indicates that technologies available in museums positively contribute to an experience of the past.}, Year = {2009} } @inproceedings{ Author = {Pallud, Jessie and Josserand, Emmanuel}, Title = {A model for evaluating affective relationships in distributed work}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1503-1510}, Note = {380_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Pan, Gary S. C. and Flynn, Donal J.}, Title = {Gaining Knowledge From Postmortem Analyses To Eliminate Electronic Commerce Project Abandonment}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {640-648}, Year = {2002} } @inproceedings{ Author = {Pan, Gary S. C. and Flynn, Donal J.}, Title = {Towards a stakeholder analysis of information systems development project abandonment}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1462-1473}, Year = {2003} } @inproceedings{ Author = {Pan, Gary S. C. and Pan, Shan L. and Newman, Michael and Flynn, Donal J.}, Title = {Unfreezing-changing-refreezing of actors' commitment: the transition from escalation to de-escalation of commitment to information technology projects}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1476-1487}, Year = {2004} } @inproceedings{ Author = {Panourgias, Nikiforos and Nandhakumar, Joe and Scarbrough, Harry}, Title = {Objects and their participation in the interdisciplinary design and development of computer games}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1162-1173}, Abstract = {This paper investigates the role of boundary objects in the interdisciplinary collaborative development of computer games. It draws on data from a study of a computer games studio that explores boundary objects in relation to the compelling, sensory and entertainment-centred concerns that inform computer games design and development. Sensory user experience and aesthetic considerations - of primary importance in computer games development – are becoming increasingly significant in the design and development of other kinds of software and information systems. Developments in the design and production of computer games, therefore, can have wider relevance for other software and information systems settings and provide valuable insights into processes of collaboration that bridge cultural and aesthetic as well as technical forms of expertise. The paper seeks to provide insights in to how objects contribute to collaboration, with attention focusing especially on how game developers devise objects that span boundaries and draw on these in their collaboration. Through its focus on the material practices of computer games development, the research presented also seeks to contribute to the broader theoretical treatment of interdisciplinary collaborative working in software design and development via a critical assessment of the concept of boundary objects in this setting.}, Year = {2009} } @inproceedings{ Author = {Panteli, Niki}, Title = {Trust Performances And Dramaturgical Plays In Virtual Teams}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1164-1173}, Year = {2002} } @inproceedings{ Author = {Panteli, Niki}, Title = {Discourse analysis in IS research: constructing presence in virtual organizing}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1474-1479}, Year = {2003} } @inproceedings{ Author = {Panyasorn, Jessada and Panteli, Niki and Powell, Philip}, Title = {Creating IT identity for adoption and use: the case of Lotus notes}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {720-731}, Note = {183_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Paolucci, Emilio and Bonci, F. and Russi, V.}, Title = {Redesigning Organisations Through Business Process Re-engineering and Object- orientation}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {586-601}, Year = {1997} } @inproceedings{ Author = {Papadopoulou, Panagiota and Kanellis, Panagiotis and Martakos, Drakoulis I.}, Title = {Investigating the Formation of Trust in E-Commerce Relationships}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {195-204}, Year = {2001} } @inproceedings{ Author = {Papadopoulou, Panagiota and Kanellis, Panagiotis and Martakos, Drakoulis I.}, Title = {Trust Formation And Relationship Building In Electronic Servicescapes}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1487-1497}, Year = {2002} } @inproceedings{ Author = {Papamichail, Georgios P.}, Title = {Using Intelligent and Advanced Computational Methods in Group Decision Support Systems}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1088-1094}, Year = {1997} } @inproceedings{ Author = {Papamichail, Georgios P. and Antoniadis, Ioannis P.}, Title = {Information quality issues in telco database marketing campaigns}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1480-1490}, Year = {2003} } @inproceedings{ Author = {Papavassiliou, Georgios and Mentzas, Gregoris and Abecker, Andreas}, Title = {Integrating Knowledge Modelling In Business Process Management}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {851-861}, Year = {2002} } @inproceedings{ Author = {Papazafeiropoulou, Anastasia and Gandecha, Reshma and Stergioulas, Lampros}, Title = {Interpretive Flexibility along the Innovation Decision Process of the UK NHS Care Records Service (NCRS). Insights from a Local Implementation Case Study}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1067-1078}, Year = {2005} } @inproceedings{ Author = {Papazafeiropoulou, Anastasia and Pouloudi, Athanasia}, Title = {The Government's Role in Improving Electronic Commerce Adoption}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {709-716}, Year = {2000} } @inproceedings{ Author = {Papazafeiropoulou, Anastasia and Pouloudi, Athanasia}, Title = {The Impact of Social Issues on Internet Policy Making}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {109-117}, Year = {2001} } @inproceedings{ Author = {Papazafeiropoulou, Anastasia and Pouloudi, Athanasia and Poulymenakou, Angeliki}, Title = {Use of Stakeholder analysis for Electronic Commerce Applications in the Public Sector: Different Development Scenarios}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {895-908}, Year = {1999} } @inproceedings{ Author = {Park, Do-Hyung}, Title = {The Cognitive Fit Between the Representation Format of Online Consumer Reviews and the Level of Consumer Involvement}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {754-765}, Abstract = {The online consumer review, which is a positive or negative statement created by consumers, is an independent product information resource with growing popularity and importance. To maximize the effect of online consumer reviews, this study proposes two different review formats (list review format vs. matrix review format), and examines which representation format is efficient depending on consumer characteristics (involvement) from the perspective of information processing using the elaboration likelihood model and cognitive fit theory. In addition, this study shows that the effect of the cognitive fit between review format and consumer involvement is moderated by the number of reviews. The findings of this study help us understand the effects of online consumer reviews from the information-processing perspective, and have implications for practitioners on how to manage and deliver online consumer reviews.}, Year = {2008} } @inproceedings{ Park.Kim.ea2007-EffectsofConsumer, Author = {Park, Do-Hyung and Kim, Sara and Han, Ingoo}, Title = {The Effects of Consumer Knowledge on Message Processing of Electronic Word of Mouth via Online Consumer Reviews}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {48-57}, Note = {Presented in track E-Business, session E-Commerce: Marketing, on Thu, 7. Jun from 15:15-15:45}, Abstract = {Today, a new form of word of mouth (WOM) called electronic word-of-mouth (eWOM) is an emerging communication channel. eWOM, unlike traditional WOM, is traceable so strategically manageable. In this paper, one type of eWOM, online consumer review, is investigated to analyze which factors influence consumer decision making. In previous research, analysis of the relationship between expertise and WOM was inconsistent. This study explains the contradiction with the cognitive fit theory by considering a moderating role of review type, one factor of the review structure. This study shows that cognitive fit occurs when experts process the reviews framed as being attribute-centric, while it occurs when novices process the reviews framed as being benefit-centric. Also, the effect of cognitive fit (review type) on purchase intention is stronger for consumers with high expertise than those with low expertise. The number of reviews, another factor of the review structure, also influences consumer information processing. This study applies the Elaboration Likelihood Model (ELM) to investigate the effect of the number of reviews. This study shows that the effect of the number of reviews on purchase intention is stronger for consumers with low expertise than those with high expertise. Our findings have implications for online sellers about how to manage online consumer reviews.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Parker, C. M. and Swatman, Paula M. C. and Swatman, Paul A.}, Title = {Laboratory-based electronic commerce: A comparison of technical and business- oriented student experiences}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {137-150}, Year = {1995} } @inproceedings{ Author = {Parnisto, Juha}, Title = {Team-based business process redesign}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {739-748}, Year = {1994} } @inproceedings{ Author = {Parnisto, Juha}, Title = {Outsourcing End-user Support}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {120-129}, Year = {1997} } @inproceedings{ Author = {Pasi, Satya Jaya Aparna and Smolander, Kari and Nikula, Uolevi}, Title = {Customer-Supplier Issues in Software Development}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {434-445}, Abstract = {Many studies list the customer-supplier -relationship related issues among the most important reasons for software project failures. Today most of the software development is done outside the organization actually using the software, so the organizational interface of customer and supplier is something that we just need to live with. Since it is often not possible, or desirable, to eliminate this interface, we need proper ways to manage the issues introduced by this organizational interface. In this paper we shall look at the customer- supplier interface and issues related to it. The purpose of the paper is to demonstrate common issues and how they can manifest themselves in the software development context. Our study identified six issues related to customer- supplier interface. The issues were related to knowledge transfer, changes during projects, and power relations between customers and suppliers. The paper has implications both for the practice and research. For practitioners the identification and exploration of the issues will provide a solid basis to manage these problems as they come up in practice. For researchers the paper provides empirically founded description of issues identified in customer- supplier interface.}, Year = {2008} } @inproceedings{ Author = {Patel, Hemant and Jacobson, David}, Title = {Factors Influencing Citizen Adoption of E-Government: A Review and Critical Assessment}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1058-1069}, Abstract = {E-government is a relatively new branch of study within the Information Systems (IS) field. This paper examines the factors influencing adoption of e- government services by citizens. Factors that have been explored in the extant literature present inadequate understanding of the relationship that exists between 'adopter characteristics' and 'behavioral intention' to use e-government services. These inadequacies have been identified through a systematic and thorough review of empirical studies that have considered adoption of government to citizen (G2C) electronic services by citizens. This paper critically assesses key factors that influence e-government service adoption; reviews limitations of the research methodologies; discusses the importance of 'citizen characteristics' and 'organizational factors' in adoption of e-government services; and argues for the need to examine e-government service adoption in the developing world.}, Year = {2008} } @inproceedings{ Author = {Patel, Nandish V.}, Title = {On the relevance of the declared Shabda knowledge representation scheme in Sanskrit to the design of data structures for computer systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {593-604}, Year = {1994} } @inproceedings{ Author = {Patel, Nandish V.}, Title = {The structure of information and knowledge in a market research company: Systems or webs?}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {715-720}, Year = {2001} } @inproceedings{ Author = {Patel, Nandish V. and Dittrich, Yvonne and Eardley, Alan and Lycett, Mark}, Title = {Panel : Deferred system's design : Developing context-aware information systems for dynamic environments}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1638-1641}, Year = {2002} } @inproceedings{ Author = {Patnayakuni, Ravi and Patnayakuni, Nainika and Rai, Arun}, Title = {Towards a Theoretical Framework of Digital Supply Chain Integration}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1014-1028}, Year = {2002} } @inproceedings{ Author = {Patnayakuni, Ravi and Rai, Arun}, Title = {Information technology infusion: conceptual development and empirical assessment}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {114-127}, Year = {1998} } @inproceedings{ Author = {Paul, Ray J.}, Title = {Dead paradigms for living systems}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {250-255}, Year = {1993} } @inproceedings{ Author = {Pauselli, Emanuela}, Title = {From e-business to knowledge e-trading}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1491-1496}, Year = {2003} } @inproceedings{ Author = {Pauwels, L. L. and McLeod, P. B.}, Title = {Pricing Digital Information Goods and Services on the Net}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {476-483}, Year = {2000} } @inproceedings{ Author = {Pavlou, Paul and Yao-hua, Tan and Gefen, David}, Title = {Institutional trust and familiarity in online interorganizational relationships}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1497-1509}, Year = {2003} } @inproceedings{ Author = {Pavri, F. and Shaw, N. C. and Ang, James}, Title = {Strategic MIS planning parameters}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {237-250}, Year = {1994} } @inproceedings{ Author = {Peaucelle, Jean-Louis}, Title = {The paradox of cost reductions within a support department}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {969-983}, Year = {1998} } @inproceedings{ Author = {Penttinen, Esko and Hyytiainen, Maria}, Title = {The Adoption of Electronic Invoicing in Finnish Private and Public Organizations}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1298-1309}, Abstract = {This paper examines the adoption of electronic invoicing in Finnish organizations. Drawing on qualitative interview data from four companies and two public organizations, our objective is to find factors affecting the rate of adoption of electronic invoicing. We begin with Rogers (1995) model and examine and illustrate the factors of relative advantage, compatibility, complexity, trialability, and observability. We then derive a more general set of factors affecting the rate of adoption of electronic invoicing in Finland. These factors include communication, technological readiness, and management support.}, Year = {2008} } @inproceedings{ Author = {Penttinen, Esko and Rajala, Risto}, Title = {The role of IT in the formation of a business offering - a framework for empirical analysis}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1488-1496}, Year = {2004} } @inproceedings{ Author = {Peppard, Joe}, Title = {Bridging the Gap between the IT Organisation and the Rest of the Business: Plotting a Route}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {542-558}, Year = {1999} } @inproceedings{ Author = {Peppard, Joe and Rylander, Anna}, Title = {Exploring products and services in cyberspace: towards a categorisation}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1510-1524}, Year = {2003} } @inproceedings{ Author = {Pereira, Manuel Joao and Magalhaes, Rodrigo de}, Title = {Key Information Systems Issues in the Portuguese Financial Sector}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {917-930}, Year = {1996} } @inproceedings{ Author = {Pereira, Manuel Joao and Tavares, Luis Valadares}, Title = {lmpacts of the European Monetary Union on financial institutions: a research approach for information systems strategy}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1552-1560}, Year = {1998} } @inproceedings{ Author = {Pergioudakis, Vasilios Z. and Miliotis, Panagiotis}, Title = {Electronic public procurement: from the international experience to the reality of the Mediterranean region}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {881-895}, Year = {1998} } @inproceedings{ Author = {Periasamy, K. Pelly and Wei Loong, Ho and Wei Ming, Poh and Chuan Wei, Bok}, Title = {Organizational Structure For Electronic Commerce : A Qualitative Investigation}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {596-610}, Year = {2002} } @inproceedings{ Peristeras.Loutas.ea2007-SemanticInteroperabilityConflicts, Author = {Peristeras, Vasilios and Loutas, Nikolaos and Goudos, Sotirios and Tarabanis, Konstantinos}, Title = {Semantic Interoperability Conflicts in Pan-European Public Services}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2173-2184}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session European experiences of e-service development, on Fri, 8. Jun from 17:50-18:20}, Abstract = {This work presents ongoing research in Pan-European Public Services (PEPS) and Pan-European E-Government Services (PEGS). This field of work is relatively new and has attracted the attention of the European Commission and of many research organizations and businesses as well. The semantic interoperability issues that may arise when a citizen of one Member State requests a public service from the public administration of another Member State are examined in this paper. The semantic conflict types that may arise in this case are identified and classified according to the Governance Enterprise Architecture (GEA) object model concepts. This conceptual modeling can be the basis for the building of a semantic gateway that will resolve these issues at a pan-European level.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Peristeras, Vasilios and Tarabanis, Konstantinos}, Title = {Towards an Enterprise Architecture for Public Administration using a Top-Down Approach}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1160-1167}, Year = {2000} } @inproceedings{ Author = {Persson, Anders and Axelsson, Karin and Melin, Ulf}, Title = {E-government challenges – exploring inter-organisational aspects of e-service development}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1419-1430}, Note = {368_Paper.pdf}, Year = {2006} } @inproceedings{ Persson.Stirna2007-MakingITHappen, Author = {Persson, Anne and Stirna, Janis}, Title = {Making IT Happen and Making IT Stick - A Successful Case of Implementing a Knowledge Management System in a Healthcare Organization}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {624-634}, Note = {Presented in track Information and Knowledge Management, session Best practices of KM, on Thu, 7. Jun from 18:45-19:15}, Abstract = {Undertaking to implement a Knowledge Management approach is inherently difficult and risky for organizations. This paper describes and discusses an implementation that took place in a Swedish healthcare organization. The paper takes as its starting point a set of suggested best practices for implementing a Knowledge Management approach. For each of the best practices the successful case is discussed and contrasted with some less successful cases}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Pervan, Graham P.}, Title = {IS Executives' Views of the Key Issues in Information Systems Management in Australia}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {58-72}, Year = {1997} } @inproceedings{ Author = {Peszynski, Konrad Janusz and Cooper, Vanessa and Molla, Alemayehu}, Title = {Developing a Knowledge Management Strategy: Reflections from an Action Research Project}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2392-2403}, Abstract = {This paper presents the results of an action research project into the practice of formulating a knowledge management strategy for a middle-sized supply chain solution provider in Australia. The paper contrasts our practice of formulating the strategy with expectations and understandings of strategy and knowledge management strategy critical success factors identified from the literature. We have adopted an action research approach incorporating multiple iterative phases. With the cooperation of the company, this approach has enabled a change in organisational culture to one which now fosters a knowledge sharing environment.}, Year = {2008} } @inproceedings{ Peszynski.Lenarcic2007-ResistanceChallengesto, Author = {Peszynski, Konrad Janusz and Lenarcic, John}, Title = {Resistance, Challenges to Power and the Impact of Policy in Systems Implementation}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {865-875}, Note = {Presented in track IS Development, session Organisational Issues, on Fri, 8. Jun from 09:45-10:15}, Abstract = {With the negative impact of system implementation failure, it is important to recognise the issues surrounding system selection and implementation. Utilising the work by Markus (1983) this paper focuses on the issue of resistance towards a new system and the impact policy has on minimising resistance. A case study exploring the resistance associated with the selection and implementation of an enterprise-wide student learning management system is provided and discussed in detail. A brief comparison between the findings from this study and Markus (1983) is made. It was discovered that the enactment of policy legitimises power, establishes discourse and limits resistance.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Peszynski, Konrad Janusz and Thanasankit, Theerasak}, Title = {Exploring Trust In B2C E-commerce - An Exploratory Study Of Maori Culture In New Zealand}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {735-747}, Year = {2002} } @inproceedings{ Author = {Peters, Donald}, Title = {Redefining business scope with IT: A case study}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1235-1244}, Year = {1995} } @inproceedings{ Author = {Peters, Donald and Andrews, Brian}, Title = {Lessons from an electronic market}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {311-324}, Year = {1994} } @inproceedings{ Author = {Peters, S. and Buijs, P. C. and Heng, M.}, Title = {The implementation of an expert system from a social and cognitive perspective}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1193-1206}, Year = {1995} } @inproceedings{ Author = {Petersohn, Helge and Heine, Peter}, Title = {Interdependencies between data warehouse concept, management information system and business process model - experience from a pilot project at an energy company}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1305-1319}, Year = {1998} } @inproceedings{ Author = {Peterson, Ryan R.}, Title = {Emerging Capabilities of Information Technology Governance: Exploring Stakeholder Perspectives in Financial Services}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {667-675}, Year = {2000} } @inproceedings{ Author = {Peterson, Ryan R. and Fairchild, Alea M.}, Title = {Adoption trends in application service provisioning: an exploratory field study of small and medium-size enterprises}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1525-1539}, Year = {2003} } @inproceedings{ Author = {Peterson, Ryan R. and Smits, Martin and Spanjers, R.}, Title = {Exploring IT-Enabled Networked Organisations in Health Care: Emerging Practices and Phases of Development}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1253-1260}, Year = {2000} } @inproceedings{ Author = {Peterson, Ryan R. and Wit, Dirk de}, Title = {IT-Induced Innovation in Health Care: A Challenge to the Management of Multimedia Technology}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {909-921}, Year = {1999} } @inproceedings{ Author = {Petitmengin, Claire Peugeot}, Title = {The Role of Intuition in Decision Making}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {849-856}, Year = {1996} } @inproceedings{ Author = {Petrini, Maira and Pozzebon, Marlei}, Title = {The value of "business intelligence" in the context of developing countries}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1540-1554}, Year = {2003} } @inproceedings{ Author = {Peugeot, C.}, Title = {Conceptual model and mental model}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {993-998}, Year = {1995} } @inproceedings{ Pfeiffer2007-ConstructingComparableConceptual, Author = {Pfeiffer, Daniel}, Title = {Constructing Comparable Conceptual Models with Domain Specific Languages}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {876-888}, Note = {Presented in track IS Development, session Modeling and Languages, on Fri, 8. Jun from 13:30-14:00}, Abstract = {The scientific discussion on the comparison of conceptual models has mainly focused on existing modelling artefacts so far. Only minimal assumptions are made on the underlying modelling languages. However, we argue that if models are constructed with a particular type of language the model comparison process can be significantly simplified. For this purpose we introduce the class of operational domain specific languages. We formally show that with this language class: (1) type, synonym, homonym, and abstraction conflicts are eliminated as well as (2) the semantic model comparison can be traced back to the syntactic one. Based on the conceptual modelling language PICTURE we demonstrate that advanced semantical operations are facilitated by this language class.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Pfeiffer, Daniel and Niehaves, Björn}, Title = {Evaluation of Conceptual Models - A Structuralist Approach}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {459-470}, Year = {2005} } @inproceedings{ Author = {Phahlamohlaka, Jackie and Roode, Dewald}, Title = {Justification of Group Decisions: A Case Study of User Training in Group Support Systems Applications}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {593-608}, Year = {2001} } @inproceedings{ Author = {Philip, George and Mawalkar, S. R. and Gopalakrishnam, M.}, Title = {Management and strategic use of IT: Is there a match between academic theory and corporate practice?}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {825-836}, Year = {1995} } @inproceedings{ Author = {Pica, Daniele and Kakihara, Masao}, Title = {The duality of mobility: understanding fluid organizations and stable interaction}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1555-1570}, Year = {2003} } @inproceedings{ Author = {Pick, James B. and Baker, Sunny J.}, Title = {An Interactive Telecommunications Degree with Vision for the Future}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1058-1069}, Year = {2001} } @inproceedings{ Author = {Pick, James B. and Hettrick, W. J. and Viswanathan, N. and Ellsworth, E.}, Title = {Intra-Censal Geographical Information Systems: Application to Binational Border Cities}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1175-1181}, Year = {2000} } @inproceedings{ Piechocki.Felden2007-XBRLTaxonomyEngineering., Author = {Piechocki, Maciej and Felden, Carsten}, Title = {XBRL Taxonomy Engineering. Definition of XBRL Taxonomy Development Process Model}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {889-900}, Note = {Presented in track IS Development, session Modeling and Languages, on Fri, 8. Jun from 14:00-14:30}, Abstract = {The growing number of XBRL projects around the world demonstrates the need for formalisation of the process of the XBRL taxonomy development. Although many approaches exist in favour of software engineering and knowledge engineering, building an XBRL taxonomy is not about creating a software product or a knowledge-based system. It is creating a standardised taxonomy for a particular domain in order to enable standardised exchange of business reports. Nevertheless experiences learned from software and knowledge engineering areas are very useful for what can be called XBRL taxonomy engineering. On the other hand a clear parallel with the ontology engineering appears treating XBRL taxonomies as ontologies. The ontology development process could resemble in many aspects the way how XBRL taxonomies are created. The development process models presented in the literature are either project or software driven. Hence it is difficult to apply them as generic and formal taxonomy development process model. This paper presents an approach to define taxonomy development process model. The definition of the model is preceded with the status quo analysis of the existing development models known from software engineering and ontology engineering domains. The model definition itself is also based on empirical analysis of taxonomy development projects.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Piechocki.Graening.ea2007-MultidimensionalXBRLReporting, Author = {Piechocki, Maciej and Gräning, André and Felden, Carsten}, Title = {Multidimensional XBRL Reporting}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1953-1964}, Note = {Presented in track IS Development, session Business Intelligence, on Sat, 9. Jun from 11:00-11:30}, Abstract = {The Committee of European Banking Supervisors (CEBS) agreed on common reporting (COREP) and financial reporting (FINREP) frameworks applicable by supervising institutions in the member countries. Due to the amount of data that need to be received by supervising institution from financial institutions as well as standardisation of the introduced frameworks CEBS released two eXtensible Business Reporting Language (XBRL) taxonomies. The COREP taxonomy defines common reporting of the solvency ratio and the FINREP taxonomy serves as a common reporting framework for financial data. These initiatives take advantage of the fact that Basel II and IAS will require all supervisors to change their reporting requirements. Both taxonomies build up on not only the basic XBRL specification, but also on XBRL Dimension Taxonomies (XDT) specification allowing multidimensional modelling of reported data. XBRL which is addressed as the de facto standard of business reporting should introduce greater efficiency, speed and integrity which will make the European financial markets more competitive. The paper analyses the issues appearing while transferring multidimensional reports from a database to XBRL or from XBRL to a database. The main focus of the conducted research is the aspect of multidimensional data modelling in XBRL compared to more traditional modelling approaches.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Pierce, Paul and Lahtinen, Markus and Andersson, Bo}, Title = {File-sharing - A threat to intellectual property rights, or is the music industry just taking us for a spin?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1560-1570}, Abstract = {File-sharing has become synonym with the "digital economy" where large music conglomerates as well as certain artist voice strong concern over the impact on their bottom line. This research analyzes the music industry, which has been heavily impacted by a major technological shift i.e. the invention, and rollout, of the Internet. We look to the technological shift that has enabled the downloading phenomenon, as well as analyze the uniqueness of the music industries situation. By comparing the book publishing industry as well as the software industry, which are arguably also influenced by intellectual property rights and plagiarism, we try to find similarities as well as dissimilarities with the music industry. We find that the music industry has used alliances as well as Mergers and Acquisitions in order to consolidate their positions in an attempt to slow down change. There is no consensus on the exact extent of ill effects of filesharing. We point to an unwillingness to achieve convergence of purpose between the IT-community and the much of the music industry. Finally we point to the historical fact that consumers always get what they want in the end, which should indicate a need to find a viable e-commerce solution.}, Year = {2009} } @inproceedings{ Author = {Pillay, J. and Hackney, Ray}, Title = {Organisational Mission Statements: A Postmodernist Perspective on the Management of the IS/IT Function}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {90-97}, Year = {2000} } @inproceedings{ Author = {Piller, Frank and Schubert, Petra and Koch, Michael and Moeslein, Kathrin}, Title = {From mass customization to collaborative customer co-design}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1497-1509}, Year = {2004} } @inproceedings{ Pinnington.Light.ea2007-TooMuchof, Author = {Pinnington, Bill and Light, Ben and Ferneley, Elaine}, Title = {Too Much of a Good Thing? A Field Study of Challenges in Business Intelligence Enabled Enterprise System Environments}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1941-1952}, Note = {Presented in track IS Development, session Business Intelligence, on Sat, 9. Jun from 11:30-12:00}, Abstract = {Enterprise systems are sold as affording a highly centralised data repository that can be mined at the end-user level to improve organisational performance. On the surface, the benefits appear to be tremendous users are empowered to make the most of the technology they work with, and developers can focus upon other IT management issues. However, underlying this notion is a certain degree of technological determinism. The assumption is that end-user computing will have favourable outcomes. Through a field study of an organisation that has embraced enterprise computing and the leveraging of business intelligence functionality, we discuss some of the challenges. Although we recognise the challenges are interwoven, we present them here in relation to notions of empowerment, training, data interpretation, support for usage and negotiating authoring. Our study provides insights into the delicate nature of balancing centralised and local reporting authorship and the potential implications of managing enterprise system enabled business intelligence environments.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Pipek, Volkmar A. and Stevens, Gunnar and Mueller, Claudia and Veith, Michael and Draxler, Sebastian}, Title = {Towards an Appropriation Infrastructure: Supporting User Creativity in IT Adoption}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1165-1177}, Abstract = {Research on the adoption of information systems (IS) often stated technology as a fixed entity. Follo-wing the 'practical turn' in IS we argue that information technology artefacts are mainly 'cultural artefacts', which are shaped in a social process of appropriation where software usage is accompa-nied by processes of interpretation, negotiation or change in organizations. We elaborate on a (neo-)Marxian interpretation of appropriation from a design- oriented perspective in order to investigate the possibilities of technological support of activities of appropriation work. To capture the different facets of appropriation, we combine theoretical concepts of social capital and activity- based learning. With the help of this theoretical orientation, we systemize empirical evidence from several research projects in order to detect recurring patterns. We use these patterns to develop a generic architecture for actively supporting the social activity of appropriating the cultural artefact in context of its usage.}, Year = {2008} } @inproceedings{ Author = {Pita, Zijad and Cheong, France and Corbitt, Brian J.}, Title = {Major issues in SISP: Insights into the main reason of SISP failure}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {182-193}, Abstract = {The 'SISP community' is an evolving environment, which generally learns from the past. However, the lesson that top management commitment is a key determinant of SISP success has not been learnt. Regardless of the industry type or size, a lack of real commitment from senior management is still the main reason for the SISP formulation and implementation failure. The study introduces the SISP Stakeholders’ Designation construct to analyze commitment and participation of the available SISP resources in the light of maximising success of SISP. Also the association between organisational learning and management commitment to SISP is examined. A postal survey of top management from 260 Australian companies revealed that obtaining high-level stakeholder engagement is critical to SISP success. The study presents optimal roles and level of engagement for the SISP Stakeholders’ Designation. It was found that if every managerial stakeholder’s designation is committed to SISP in all its phases it may result in wasting of valuable time and resources. The findings point to SISP learning reviews as a significant antecedent for managerial commitment to SISP.}, Year = {2009} } @inproceedings{ Author = {Ploenes, P.}, Title = {Internet Use at the University: A Comparative Analysis Between Students of the Pennsylvania State University (USA) and the University of Cologne (Germany)}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1385-1391}, Year = {2000} } @inproceedings{ Author = {Poba-Nzaou, Placide and Raymond, Louis}, Title = {In-house development as an alternative for ERP adoption by SMEs: A critical case study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {581-592}, Abstract = {ERP systems are increasingly accessible to small and medium-sized enterprises (SMEs). If the potential benefits of these systems are significant, the same applies to the risk associated with their implementation. The majority of ERP studies relate to software packages supplied by large vendors such as SAP and Oracle and by smaller vendors; but until now, few have studied the adoption of ERP systems developed "in-house". Furthermore, few studies have explicitly focused on minimizing the risk of these systems at the adoption or pre-implementation stage. Presenting a critical case study which analyzes the adoption of an in-house ERP by a SME in the agri-food industry, this article proposes and tests a process framework of ERP systems adoption, based upon a literature review and a conceptual framework centered on risk minimization. The study shows that 1) in-house ERP seems to represent a credible alternative for ERP adoption by SMEs, 2) to minimize risk at the adoption stage, a SME can proceed in a rather intuitive and unstructured manner, based however upon certain principles, policies and practices. The successful ERP implementation in this case indicates that it is not always necessary to resort to formalized project management in order to minimize implementation risk.}, Year = {2009} } @inproceedings{ Author = {Pokorný, Jaroslav}, Title = {Workflow Management Systems: A Survey of Possibilities}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {253-264}, Year = {1996} } @inproceedings{ Author = {Pokorný, Jaroslav}, Title = {Conceptual modelling in OLAP}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {273-288}, Year = {1998} } @inproceedings{ Author = {Pontiggia, Andrea and Ciborra, Claudio U. and Ferrari, Domenico and Grauer, Manfred and Kautz, Karlheinz and Martinez, Marcello and Sieber, Sandra}, Title = {Panel: Teaching information systems today: the convergence between IS and organization theory}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1571-1582}, Year = {2003} } @inproceedings{ Author = {Poon, Simpson}, Title = {Management's Role and Internet Commerce Benefit among Online Small Businesses}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {559-571}, Year = {1999} } @inproceedings{ Author = {Poon, Simpson and Swatman, Paula M. C.}, Title = {Small Business Internet Usage: A Preliminary Survey of Australian SMEs}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1103-1112}, Year = {1996} } @inproceedings{ Author = {Poon, Simpson and Swatman, Paula M. C.}, Title = {Emerging Issues on Small Business Use of the Internet: 23 Australian Case Studies}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {882-895}, Year = {1997} } @inproceedings{ Author = {Poon, Simon K. and Davis, Joseph G. and Peters, Georg}, Title = {Convergence or coalescence?Information technology and the reshaping of industry boundaries}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {340-352}, Note = {88_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Popitsch, Niko and Schandl, Bernhard and King, Ross}, Title = {Semantic Wikis: Conclusions from Real-World Projects With Ylvi}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1917-1928}, Abstract = {Wikis have proven to be a useful tool for knowledge creation, sharing, and archival in a number of application fields. Their unstructured, flat nature makes them an easy-to- use tool for many purposes, while simultaneously imposing a significant problem: especially when wikis grow in size, content becomes hard to find and navigate. Semantic wikis enrich traditional wikis with semantic annotations like categories, attributes, and typed relationships. Although a number of promising research prototypes have been developed, little has been reported on how semantically enabled wikis are used in production environments. In this paper we describe relevant aspects of our semantic wiki implementation Ylvi and present a first analysis of scenarios in which a semantic wiki has been successfully used in the real world. We describe three different applications in the areas of education, project management and content management and identify experiences, lessons learned, and future directions for research on semantic wikis.}, Year = {2008} } @inproceedings{ Author = {Porak, V. and Geissler, U. and Einwiller, S.}, Title = {Corporate Media - An Approach for Corporate Community Management}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {771-778}, Year = {2000} } @inproceedings{ Author = {Porebski, Leszek}, Title = {Three Faces Of Electronic Democracy}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1218-1227}, Year = {2002} } @inproceedings{ Author = {Pors, Jens Kaaber and Simonsen, Jesper}, Title = {Work practice characteristics: a framework for understanding complex issues of groupware integration}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1583-1590}, Year = {2003} } @inproceedings{ PortodeAlbuquerque.Simon2007-DealingwithSocio-Technical, Author = {Porto de Albuquerque, João and Simon, Edouard}, Title = {Dealing with Socio-Technical Complexity: Torwads a Trandisciplinary Approach to}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1458-1468}, Note = {Presented in track IS Research Methodologies, session Methodological Challenges 1, on Fri, 8. Jun from 14:30-15:00}, Abstract = {Research in the IS field has been characterized by the use of a variety of methods and theoretical underpinnings. This fact recently raised concerns about the rigour of the scientific results of IS research and about the legitimacy of the IS academic field. On the other hand, a number of IS researchers has argued for a view of diversity as a strength and necessity of the IS field. This paper supports this viewpoint and analyzes the relation between IS research and concepts originating from theoretical debates around transdisciplinarity. We present the results from a multidisciplinary group of researchers towards an integrative framework for the orientation of transdisciplinary IS research. The Mikropolis framework is intended to provide researchers with a common language, and an integrative platform, allowing the exchange of experiences and mutual understanding. We also discuss some practical issues that arise from the transdisciplinary cooperation in IS research.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Postma, Dirk}, Title = {ICT enhanced communities of practice: respecting and maintaining the duality between organizations and practices}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1591-1602}, Year = {2003} } @inproceedings{ Author = {Pouloudi, Athanasia}, Title = {NHSNET: opportunities, problems and lessons for interorganisational systems implementation}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1501-1513}, Year = {1998} } @inproceedings{ Author = {Pouloudi, Athanasia and Whitley, Edgar A.}, Title = {Using stakeholder analysis to explore the environment of drug use management systems}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {307-320}, Year = {1995} } @inproceedings{ Author = {Pouloudi, Athanasia and Whitley, Edgar A.}, Title = {Stakeholder Analysis as a Longitudinal Approach to Interorganisational Systems Analysis}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {33-44}, Year = {1996} } @inproceedings{ Author = {Pouloudi, Nancy and Cordella, Antonio and Damsgaard, Jan and Ferneley, Elaine and van der Heijden, Hans and van Heck, Eric}, Title = {Panel: Developing a Sustainable Academic Career in IS}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1509-1512}, Abstract = {This panel aims to explore the processes, the practices, the cultures, the challenges and success factors that mark a successful academic career in information systems. The panelists are Professors who have moved quickly and successfully in their careers, working in different national contexts. They have agreed to talk about their experiences on this panel, leading to an open discussion about good practice and pitfalls for developing a sustainable academic career in IS, diversity in practice and challenges across countries, and the lessons that can be learned for the future.}, Year = {2008} } @inproceedings{ Author = {Poulymenakou, Angeliki and Braithwaite, Michael and Ciborra, Claudio U. and Cornford, Tony and Hirschheim, Rudy}, Title = {Panel: Whatever happened to systems analysis}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1289-1290}, Year = {1995} } @inproceedings{ Author = {Pourkomeylian, Pouya}, Title = {Avoiding Failure in SPI Initiation}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {558-567}, Year = {2001} } @inproceedings{ Author = {Pourkomeylian, Pouya}, Title = {Software process improvement strategy}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {330-339}, Note = {87_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Pousttchi, Key and Habermann, Kai}, Title = {Requirements on IT business value measures for mobile-integrated business processes}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {478-489}, Abstract = {The IT productivity paradox raised the issue of finding appropriate measures for capturing the business value of information technology. While the topic is much discussed on the general IT level, there is little research on the specific investments in innovative mobile and ubiquitous technologies. In this paper, we apply a case study research methodology in order to identify the specific characteristics of mobile and ubiquitous technology investments and the subsequent requirements on appropriate measures for the IT business value of mobile-integrated business processes. The results are discussed with respect to the existing propositions from general IT business value frameworks. The outcome is a set of requirements on IT business value measures tailored to the specific characteristics of mobile-integrated business processes. We see the result also as a first step in the development of a suitable measurement framework which could be applied by both researchers and practitioners, especially ex ante in mobile business process reengineering.}, Year = {2009} } @inproceedings{ Author = {Powell, Philip and Loebbecke, Claudia and Golden, William}, Title = {DSS as Enablers of Flexibility}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {572-584}, Year = {1999} } @inproceedings{ Author = {Pozzebon, Marlei and Pinsonneault, Alain}, Title = {Structuration Theory in the IS Field: An Assessment of Research Strategies}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {205-216}, Year = {2001} } @inproceedings{ Author = {Pramataris, Katherine C. and Doukidis, Georgios I. and Paul, Ray J.}, Title = {Exploring Information Systems Potential in the Ecr Context}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {896-912}, Year = {1997} } @inproceedings{ Author = {Pramataris, Katherine C. and Papakiriakopoulos, D. and Motsios, T. and Doukidis, Georgios I.}, Title = {A Multidimensional Approach to Product Advertisement in the Virtual Retail Environment}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1059-1065}, Year = {2000} } @inproceedings{ Author = {Prananto, Adi and McKay, Judy and Marshall, Peter}, Title = {Frameworks to Support E-Business Growth Strategy}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1254-1263}, Year = {2001} } @inproceedings{ Author = {Prananto, Adi and McKay, Judy and Marshall, Peter}, Title = {Spectrum of e-business maturity in australian SMEs: a multiple case studies approach on the applicability of the stages of growth for e-business model}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1603-1613}, Year = {2003} } @inproceedings{ Author = {Prananto, Adi and McKay, Judy and Marshall, Peter}, Title = {Exploring the perceptions of inhibitors and drivers of e-business progression among SMEs at different stages of e-business maturity}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1510-1521}, Year = {2004} } @inproceedings{ Author = {Prassas, George and Pramataris, Katherine C. and Papaemmanouil, Olga}, Title = {Dynamic Recommendations in Internet Retailing}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {368-379}, Year = {2001} } @inproceedings{ Author = {Preedy, David}, Title = {Information design: Making management information systems effective}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {268-277}, Year = {1993} } @inproceedings{ Author = {Premkumar, G. P.}, Title = {Inter-Organizational Systems and Supply Chain Management - An Information Processing Perspective}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1017-1028}, Year = {2000} } @inproceedings{ Author = {Prevelakis, Vassilis}, Title = {The reconfigurable electronic textbook}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {684-694}, Year = {1998} } @inproceedings{ Price.Cybulski2007-InfluenceofNeo-Tribalism, Author = {Price, Jenny and Cybulski, Jacob}, Title = {The Influence of Neo-Tribalism on Participatory Design}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {795-806}, Note = {Presented in track IS Development, session Participatory Development, on Thu, 7. Jun from 15:15-15:45}, Abstract = {In the course of conceptual analysis, this paper recognises the contemporary information systems (IS) stakeholder as an integral part of a tribal setting. The paper argues the importance of neo-tribal notions in managing and understanding the stakeholders identity, their individual perspectives, their group allegiances, and the impact of tribal behavior on the IS development process. The paper demonstrates how modern society has blurred tribal characteristics and as a result imposed challenges on individuals to resolve conflicting group demands and confounded loyalties. Finally some reflections are drawn on the benefits of tribal behaviour to participatory design in IS development.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Pries-Heje, Jan and Baskerville, Richard and Kautz, Karlheinz and O'Callaghan, Ramon and Serrano, Gonzalo Leon}, Title = {Panel: How to model and manage IT diffusion?}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1351-1352}, Year = {1996} } @inproceedings{ Author = {Pries-Heje, Jan and Baskerville, Richard and Venable, John}, Title = {Strategies for Design Science Research Evaluation}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {255-266}, Abstract = {Seminal works in the application of design science research (DSR) in IS emphasize the importance of evaluation. However, discussion of evaluation activities and methods is limited and typically assumes an ex post perspective, in which evaluation occurs after the construction of an IS artifact. Such perspectives can assume that the evaluation is an empirical process and its methods can be selected in the same way as empirical research methods. In this paper, we analyze a broader range of evaluation strategies, which includes ex ante (prior to artifact construction) evaluation. This broader view is developed as a strategic DSR evaluation framework, which expands evaluation choices for IS DSR researchers, and also adds emphasis to strategies for evaluating design processes in addition to design products, using well-known quality criteria as an important asset. The framework encompasses both ex ante and ex post orientations as well as naturalistic settings (e.g., case studies) and artificial settings (e.g., lab experiments) for DSR evaluation. The framework proposed offers a strategic view of DSR evaluation that is useful in analyzing published studies, and also in surfacing the evaluation opportunities that present themselves to IS DSR researchers.}, Year = {2008} } @inproceedings{ Author = {Prinz, W. and Gräther, W.}, Title = {The Social Web Cockpit}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {403-404}, Year = {2000} } @inproceedings{ Author = {Proserpio, Luigi and Magni, Massimo}, Title = {To play, or not to play: building a learning environment through computer simulations}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1522-1534}, Year = {2004} } @inproceedings{ Author = {Psoinos, Anna and Smithson, Steve}, Title = {Exploring the Relationship Between Empowerment and Information Systems}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {367-384}, Year = {1996} } @inproceedings{ Author = {Pueschel, Tim and Anandasivam, Arun and Buschek, Stefan and Neumann, Dirk}, Title = {Making money with clouds: Revenue optimization through automated policy decisions}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2303-2314}, Abstract = {Many existing IT applications exhibit strongly varying demand patterns for resources. Accommodating an ever increasing and highly fluctuating demand requires continuous availability of sufficient resources. To achieve this state at reasonably costs, a high degree of flexibility with respect to the given IT infrastructure is necessary. Facing this challenge the idea of Cloud computing has been gaining interest. In so-called Clouds resources such as CPU, storage and bandwidth can be bundled into a single services, which are offered to Cloud users. These services can be accessed in oblivion of the underlying IT infrastructure. This way Cloud Computing facilitates the introduction of new products and services without large investments in the IT infrastructure. Cloud Computing is a promising approach with a high impact on business models. One aspect of business models is clearly the revenue model, which defines how prices should be set to achieve predefined revenue level. The decision about accepting or denying requests has a high impact on the revenue of the provider. In this paper we analyze two approaches that support the cloud provider in its decision. We show that predefined policies allow increasing revenue compared to widely used technical models such as first-come-first-serve.}, Year = {2009} } @inproceedings{ Author = {Pulkkinen, Mari and Versendaal, Johan and Batenburg, Ronald and Brinkkemper, Sjaak}, Title = {Planning product software export -a method to identify opportunities and threats in new geographical markets}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1455-1466}, Note = {373_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Puschmann, Thomas and Thalmann, Oliver and Alt, Rainer}, Title = {Healthcare Portals - Customer Centricity in the Pharmaceutical Industry}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {410-421}, Year = {2001} } @inproceedings{ Author = {Raduescu, Corina and Heales, Jon}, Title = {Incentives and their Effects on Information Systems Projects}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {471-483}, Year = {2005} } @inproceedings{ Author = {Raduescu, Corina and Tan, Hui Min and Jayaganesh, Malini and Bandara, Wasana and Muehlen, Michael Zur and Lippe, Sonia}, Title = {A framework of issues in large process modeling projects}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1594-1605}, Note = {412_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Raekers, Marc and Rosenkranz, Christoph}, Title = {Efficient communication in financial data warehousing projects - Insights from a multiple case study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1452-1463}, Abstract = {Data warehouses play important roles in the IT landscape of the financial industry. Banks have to deal with complex communication issues in financial data warehouse projects. Especially the creation of extraction, transformation and loading (ETL) processes depends on the project team's communication ability and given communication barriers. We briefly present a theoretical efficiency model based on philosophy of language and the conceptualization of information systems development projects as language communities. We test the model against three case studies to derive evidence for and confirm three propositions leading to suggestions for project management of financial data warehouse projects.}, Year = {2009} } @inproceedings{ Author = {Rahim, Md Mahbubur and Shanks, Graeme and Johnston, Robert B.}, Title = {Understanding IOS adoption processes in a first-tier automotive supplier company: An application of the theory of IOS adoption motivation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {506-517}, Note = {127_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Rahmati, Nasrin}, Title = {Organisational Change, national Culture and Group Decision Support Systems - A Two Nation Study}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {585-599}, Year = {1999} } @inproceedings{ Author = {Rajala, Risto and Nissilä, Jussi and Westerlund, Mika}, Title = {Determinants of OSS revenue model choices}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1839-1850}, Note = {472_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Rajala, Risto and Rossi, Matti and Tuunainen, Virpi Kristiina}, Title = {A framework for analyzing software business models}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1614-1627}, Year = {2003} } @inproceedings{ Author = {Rajanen, Mikko and Jokela, Timo}, Title = {Analysis of Usability cost-benefit models}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1535-1545}, Year = {2004} } @inproceedings{ Author = {Räkers, Marc}, Title = {A communication efficiency model for etl projects in financial data warehousing}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2444-2455}, Abstract = {The financial industry relies greatly on information technology (IT) because of its work with immaterial goods. Nowadays, most information collected by a financial institution is usually stored in a central data warehouse system. This central financial data warehouse (FDWH) is permanently under construction. Requirements from all over the bank have to be met by FDWH projects in an ongoing process. These requirements need to be communicated to the FDWH project team to do implementations properly throughout the system landscape. Especially the creation of extraction, transformation and loading (ETL) processes depends on the project team's communication ability and given communication barriers. Enhancing recent research in FDWH a theoretical efficiency model based on philosophy of language and project management fundamentals is built in this paper. The conceptualization of information systems development projects as language communities is an important presumption for this theoretical model. Suggestions derived from this model lead project managers of FDWH projects to more appropriate decisions keeping efficiency drivers in communication in mind.}, Year = {2009} } @inproceedings{ Author = {Räkers, Marc and Rosenkranz, Christoph}, Title = {Organizational Impact on Project Management in Financial Data Warehousing: A Case Study}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1692-1703}, Abstract = {Today's financial industry is fundamentally based on information technology. Most companies, espe-cially banks, run data warehouses to achieve an integrated view on their whole business. These finan-cial data warehouses have to cope with very different kinds of information provided by each business unit. As banking product portfolios are subject to frequent changes and warehouse requirements are enhanced permanently due to supervisory guidelines and internal reporting needs, data warehouse projects have to master various challenges over time. In order to obtain resilience, the organizational structure of data warehouse projects has to be aligned to team members' roles, skills and required communication channels. We describe how communication problems can be identified by using the Viable System Model and examine how communication between project stakeholders influenced a pro-ject in an exemplary case study. We illustrate that the management of financial data warehouse pro-jects has to deal with complex problems of knowledge transfer due to a gap of mutual understanding between project members from business and IT departments.}, Year = {2008} } @inproceedings{ Author = {Ram, Jiwat and Pattinson, Malcolm}, Title = {Exploring antecedents of organisational adoption of ERP and their effect on performance of firms}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1174-1186}, Abstract = {The research aims to address the existing theoretical gap in knowledge on antecedents to organisational adoption stage of the Enterprise Resource Planning (ERP) innovation process, and their relationship to performance of the firms. The predominant focus on investigating the implementation stage and its related issues has resulted in relatively limited understanding of the other stages of ERP innovation process. Additionally, little is known on how important critical success factors (CSFs) are to performance improvements of the firms. Grounded in innovation diffusion & IS Success theories, this study attempts to identify the antecedents critical to the success of the adoption stage of ERP innovation process and then examine their effect on organisational performance . Employing a mixed method research design for data collection and Structural Equation Modelling for analysis, the study empirically test a research model in order to develop an integrated, holistic framework for success of ERP innovation process. This research expects to contribute to the development of theory on innovation process by testing new antecedents to ERP adoption stage context as well as enhancing the understanding of CSFs' role. The study will also provide recommendations for both the potential adopters and the vendors on successful uptake of ERP system.}, Year = {2009} } @inproceedings{ Author = {Ramanath, Ana Maria and Paul, Ray J. and Macredie, Robert}, Title = {Understanding interorganisational systems development}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1427-1442}, Year = {1998} } @inproceedings{ Author = {Ramanathan, Somasundaram}, Title = {Diffusion of e-procurement in the public sector - revisiting centralization versus decentralization debates as a twist in the tale}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1546-1556}, Year = {2004} } @inproceedings{ Author = {Ramdani, Boumediene and Kawalek, Peter}, Title = {Predicting SMEs Willingness to Adopt ERP, CRM, SCM & E-Procurement Systems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {961-973}, Abstract = {The attention of software vendors has moved recently to Small to Medium-sized Enterprises (SMEs) offering them a vast range of Enterprise Systems (ES) including ERP, CRM, SCM and E-Procurement systems, which were formerly adopted by large firms only. From reviewing the literature on the adoption and diffusion of Information Systemsâ?? (IS) innovations, the question of â??why some SMEs choose to adopt ES while seemingly similar others facing the same market conditions do notâ?? is still under-studied. This paper intends to fill this gap by developing a model that can be used to predict which SMEs are more likely to become adopters of ES. Using direct interviews, data was collected from 102 SMEs located in the Northwest of England. Logistic regression was used to analyse the data. Results reveal that factors influencing SMEsâ?? adoption of ES are different from factors influencing SMEsâ?? adoption of other previously studied}, Year = {2008} } @inproceedings{ Author = {Ramiller, Neil C.}, Title = {Dynamic Contextualisation and Strategies for Explanation in Information Technology Diffusion Studies}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1027-1039}, Year = {1997} } @inproceedings{ Author = {Ramiller, Neil C. and Swanson, E. Burton}, Title = {Client/Server Computing at Tri Valley Growers: Some Lessons on Innovating with IT}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1223-1232}, Year = {1996} } @inproceedings{ Author = {Ranerup, Agneta}, Title = {E-careers guidance in quasi-markets for education}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1628-1641}, Year = {2003} } @inproceedings{ Author = {Ranerup, Agneta}, Title = {The Technological Construction of Quasi-Markets for Education}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {309-320}, Year = {2005} } @inproceedings{ Author = {Ranerup, Agneta}, Title = {Constructing Consumers in Healthcare: A Comparative Study of National Public Portals in Scandinavia and the UK}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {183-194}, Abstract = {The patients of today are more often than previously said to act as consumers towards healthcare. However, the definition of the concept of consumer is often unclear and not based on theory. The present paper applies a theoretical framework that emphasizes the role of technological devices for the construction of calculating consumers as outlined by Michel Callon. The focus is on to what extent technological devices on national public healthcare portals in the UK and in three Scandinavian countries equip patients to act as consumers towards healthcare. It is concluded that Norway's technological devices to some extent and the UK and Danish devices to a greater extent equip patients to act as consumers. Sweden's technological repertoire when it comes to public national healthcare portals is to date much more limited. The Danish and UK devices showing quality indicators stand out as cutting edge facilities. The UK device Choose and Book offering connections between selected hospitals and a device for booking appointments is a further example. The applied theoretical perspective enhances the understanding of fundamental design issues related to the role of technology for the individual in forming his or her relationship towards healthcare.}, Year = {2008} } @inproceedings{ Author = {Rasmussen, Pernille BjØrn}, Title = {Re-negotiating protocols: a way to integrate groupware in collaborative learning settings}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1642-1652}, Year = {2003} } @inproceedings{ Author = {Ravichandran, T. and Rai, Arun}, Title = {Software Process Management: An Organizational Learning Perspective}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {202-209}, Year = {2000} } @inproceedings{ Author = {Raymond, Louis and Renaud, Katia and Blili, Samir}, Title = {Evaluating the Potential for EDI in a Network Enterprise}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {869-884}, Year = {1996} } @inproceedings{ Author = {Rebstock, Michael and Selig, J. G.}, Title = {Development and Implementation Strategies for International ERP Software Projects}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {932-936}, Year = {2000} } @inproceedings{ Author = {Rebstock, Michael and Tafreschi, Omid Amirhamzeh}, Title = {Secure Interactive Electronic Negotiations In Business-to-business Marketplaces}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {564-572}, Year = {2002} } @inproceedings{ Author = {Recker, Jan}, Title = {Towards an understanding of process model quality. Methodological considerations}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {434-445}, Note = {111_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Recker, Jan and Indulska, Marta and Rosemann, Michael and Green, Peter F.}, Title = {How good is BPMN really? Insights from theory and practice}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1582-1593}, Note = {410_Paper.pdf}, Year = {2006} } @inproceedings{ Recker.Rosemann2007-UnderstandingProcessof, Author = {Recker, Jan and Rosemann, Michael}, Title = {Understanding the Process of Constructing Scales Inventories in the Process Modelling Domain}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2014-2025}, Note = {Presented in track Organizational \& Enterprise Engineering, session Case Studies, on Thu, 7. Jun from 14:45-15:15}, Abstract = {Empirical research strategies are undisputedly of paramount importance to rigorous and relevant IS research. Employed practices of empirical research in Information Systems, however, are still considered to be problematic. One related problem in this context is the lack of rigorously developed and tested empirical measurement inventories that could be used in empirical studies of artefacts relevant to Information Systems. This paper reports on the process of developing research tools for usage in empirical studies of Information Systems artefacts. We use the domain of business process modelling as an example of a relevant IS research domain and report on the development of an scales instrument to measure the various perceptions that individuals may have towards acceptance and continuance of process modelling languages. We describe a multi-stage development approach for scales creation that incorporates feedback from both expert and user perspectives. Our research in progress results in a pre-validated measurement inventory that can be used to assist in further empirical studies that study phenomena associated with the business process modelling domain.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Regan, B. and Aisbett, J. and Gibbon, Greg and Regan, C.}, Title = {Combining IT Support Across All Health Sectors Within an IT Teaching Centre}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1227-1230}, Year = {2000} } @inproceedings{ Author = {Régis, Meissonier and Emmanuel, Houze}, Title = {"Avoiding management" of resistances during IT pre-implementation phase: A longitudinal research in a high tech corporation}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {364-379}, Abstract = {Most of empirical research about users' resistance toward IT has been conducted after IT been implemented in organizations surveyed. Few longitudinal research have been done about the way individual and group resistances emerge and evolve during prior stages of projects. This focus on pre-implementation phases is all the more important that IS managers need to anticipate potential conflicts and users' resistances likely to involve project failure. This article delivers the results a two year longitudinal research conducted at Netia corp. (a worldwide leader in video and audio broadcasting) during preliminary phases of its ERP implementation project. As main findings, while conflicts toward IT implemented are often considered as having negative effects and requiring to be actively managed by the hierarchy, the case study delivers an alternative observation: it describes how an affective oriented conflict has been solved while managers adopted an "avoiding management style". Our observations differ from several prior studies about conflict management styles and support that an avoiding management style can drive team’s members to cope efficiently with conflict situations during IT pre-implantation phase. In conclusion, the article presents research perspectives associated to these results.}, Year = {2009} } @inproceedings{ Author = {Reichenbach, M. and Grzebieta, T. and Keiltzsch, T. and Pippow, L.}, Title = {Individual Risk Management for Digital Payment Systems}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {875-882}, Year = {2000} } @inproceedings{ Author = {Reijonen, Pekka}, Title = {End-user training and support: a comparison of two approaches}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {660-672}, Year = {1998} } @inproceedings{ Author = {Reijswoud, Victor E. van}, Title = {Model Based Business System Transformation}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {600-615}, Year = {1999} } @inproceedings{ Author = {Reimers, Kai and Johnston, Robert Bruce}, Title = {Explaining Persistence and Resilience of Inter-Organisational Information Systems: Theoretical and Methodological Considerations}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {949-960}, Abstract = {The study of diffusion, adoption and implementation of inter-organisational information systems (IOIS) so far relies on theories which do not address the question of why systems continue to be used once adopted and implemented. We call such theories inertia theories because they imply that continued used can be taken for granted once the adoption decision has been made and the systems are implemented if decision parameters do not change. We identify two distinct aspects of ongoing use, namely persistence and resilience which are in need of theoretical explanation. In order to fill this gap, we aim to build a theoretical framework which specifically asks how systems are reproduced in their day-to-day routine operation. For this purpose, we offer a new conceptualization of IOIS by combining core ideas from Structuration and Practice Theory. Based on this framework, we define the twin problems of persistence and resilience. We find that these issues can be related to two core processes in our theoretical model and thus offer the conceptual tools for their theoretical explanation. We discuss the methodological implications of this framework and suggest possible directions for future research.}, Year = {2008} } @inproceedings{ Author = {Reinheimer, Stefan and Bodendorf, Freimut}, Title = {Electronic Market Mechanisms in the International Air Cargo Business}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1017-1024}, Year = {1996} } @inproceedings{ Author = {Reis, António Palma Dos and Aguiar, António Soares}, Title = {Electronic procurement systems: identifying factors that foster their adoption}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1208-1219}, Note = {326_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Remenyi, Dan}, Title = {The key issues in information management for the mid-1990s}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {98-117}, Year = {1993} } @inproceedings{ Author = {Remenyi, Dan and Money, Arthur}, Title = {Service quality and correspondance analysis in determining problems with the effective use of computer services}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {320-340}, Year = {1993} } @inproceedings{ Author = {Remenyi, Dan and Sutherland, Frances}, Title = {Key information technologies in the mid-1990s}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {398-416}, Year = {1993} } @inproceedings{ Author = {Remenyi, Dan and Whittaker, Louise}, Title = {Management of IT in South Africa: Initiatives in the mid-1990's}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {423-434}, Year = {1995} } @inproceedings{ Author = {Remme, M.}, Title = {Systematic development of IS using standardised process particles}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {963-970}, Year = {1995} } @inproceedings{ Author = {Renzi, Stefano and Klobas, Jane Elisabeth}, Title = {Developing Community In Online Distance Learning}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1384-1393}, Year = {2002} } @inproceedings{ Author = {Resca, Andrea}, Title = {The concept of knowledge as a methodological instrument for analysing organizations and information systems}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {757-769}, Note = {190_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Reynolds, Martin and Wastell, David G.}, Title = {Breaking down the Social Defences: Enabling Learning with Transitional Objects}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {647-658}, Year = {1996} } @inproceedings{ Author = {Rezgui, Yacine and Zarli, Alain and Kazi, Abdul Samad and Wilson, Ian E.}, Title = {Enhancing the competitiveness of the European construction industry in the digital economy}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1477-1486}, Year = {2002} } @inproceedings{ Author = {Ribbers, Pieter M. and König, Wolfgang and Kuipers, Halbe and Leeming, Anne and Watts, Diana}, Title = {Panel: Critical issues in teaching IS management: A business perspective}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1355-1356}, Year = {1996} } @inproceedings{ Author = {Ribbert, Michael and Niehaves, Björn and Dreiling, Alexander and Holten, Roland}, Title = {An Epistemological Foundation of Conceptual Modeling}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1557-1568}, Year = {2004} } @inproceedings{ Author = {Richards, Deborah and Busch, Peter}, Title = {Unpacking multiculturalism in the ICT workplace: Differences in responses to workplace situations for English and non-English speaking backgrounds}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {206-217}, Abstract = {Multiculturalism is one of the many factors contributing to the growing diversity found within the workforce comprising today's organizations. This is particularly true in the ICT workplace. Understanding the role that culture plays in a multicultural society is complex, understudied and not well understood. Even the operationalisation of the culture construct can be problematic or impractical when many ethnic minorities exists. One approach is the categorization of individuals and groups into English (or Anglo) background and Non-English Speaking Background (NESB). In this paper we use these categories to investigate if differences can be found in the way in which individuals in these two cohorts respond to workplace situations.}, Year = {2009} } @inproceedings{ Author = {Richter, Daniel and Riemer, Kai and vom Brocke, Jan and Große Böckmann, Stefan}, Title = {Internet social networking - Distinguishing the phenomenon from its manifestations in web sites}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2603-2614}, Abstract = {Social Networking Sites (SNS) are one of the most popular business models on the Internet at the moment. At the same time, Social Networking is increasingly interesting as a topic of research in Information Systems. Drawing on existing research in the field, in this paper we propose to distinguish ISN (Internet Social Networking) as a phenomenon from its concrete manifestations in the various SNSs in the marketplace. On the basis of this distinction we take to the classification of SNSs grounded in real-life marketplace variety. In doing so, we identify seven different classes of SNSs. We argue that a typology of SNSs is useful for shaping our understanding of the diverse nature of ISN as existing in concrete manifestations. Most importantly, our classification makes accessible existing research for conceptually sound meta-analysis research. In order to fully grasp the phenomenon of ISN we also propose to include in the definition web sites that feature only certain aspects of ISN, while networking is not their core feature. Using our classification we discuss future research directions.}, Year = {2009} } @inproceedings{ Author = {Ridley, Gail and Hartnett, Jacky and Jarern-Imakul, Wilumpa}, Title = {Mapping Information Security Standards: A Counter-Terrorism Example}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1370-1381}, Abstract = {Although practitioners have mapped the alignment between IT-related standards, this work has rarely been reported in the academic literature. In particular the methods used have not been made explicit, which has limited the value of any reported results. The research described in this paper demonstrates a rigorous method for mapping the alignment between two example IT security standards. The two standards were Control Objectives for Information and Related Technology (COBIT), widely used as a comprehensive IT control framework, and the Australian Government Information and Communications Technology Security Manual (ACSI 33) which sets out policies and procedures for IT security for Australian government agencies. Conceptual analysis was used to analyse the alignment between the two standards to reveal some insightful patterns of use and emphasis. As one of the security standards defines the base level ICT security for Australian government agencies, related future work using conceptual analysis has the potential to contribute to improved evaluation of the preparedness of commercial Australian organisations to protect the security of their systems from terrorist activities. This paper illustrates the value of such work within a counter-terrorist setting, where leverage for systems security compliance can be gained from voluntary adoption of a commercial standard.}, Year = {2008} } @inproceedings{ Author = {Riedl, Christoph and Böhmann, Tilo and Leimeister, Jan Marco and Krcmar, Helmut}, Title = {A framework for analysing service ecosystem capabilities to innovate}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2097-2108}, Abstract = {Electronic services delivered over the Internet are gaining importance in the business world. This area has seen an increase in scientific interest over the past years under the labels "Internet of Services" and Web-service ecosystems. The paper develops a conceptual framework of actors and their roles in an open innovation system for a networked ecosystem of Web-services. The framework illustrates how open innovation can be implemented in a Web-service ecosystem to increase innovation performance. Simultaneously this research closes a conceptual gap in current reasoning about Web-service ecosystems that neglects innovation processes. The utility of the framework is demonstrated by two case studies of Web-service ecosystems in which the framework was used to identify gaps in the implementation of open innovation processes. Our research results identify specific functions to support innovation processes.}, Year = {2009} } @inproceedings{ Riedl2007-ReplicationofPositivist, Author = {Riedl, René}, Title = {On the Replication of Positivist Case Study Research}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1515-1526}, Note = {Presented in track IS Research Methodologies, session Philosophical Concerns, on Sat, 9. Jun from 11:30-12:00}, Abstract = {A major characteristic that is often said to distinguish the scientific method from other approaches to knowledge is its objectivity. Conducting replication studies allows for critically testing of objectivity and therefore significantly contributes to scientific progress. This article deals with the nature of replicating positivist case study research and outlines that the replication of case studiesif conducted wellmay result in both (i) critical test of existing findings and (ii) groundbreaking discovery of new scopes of validity of existing theories. In this article, at the beginning philosophy of science considerations are used to substantiate the importance of replication research for scientific progress in the IS discipline. Afterward, well-known case study replication concepts by Yin (2003) and Lee (1989) as well as more general remarks from the behavioral, social, and administrative sciences are taken into consideration and then integrated in order to develop a set of positivist case study replication strategies.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Rieger, B. and Kleber, A. and von Maur, E.}, Title = {Metadata-Based Integration of Qualitative and Quantitative Information Resources Approaching Knowledge Management}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {372-378}, Year = {2000} } @inproceedings{ Riemer2007-MarketE-CollaborationSystems, Author = {Riemer, Kai}, Title = {The Market for E-Collaboration Systems - Identification of System Classes Using Cluster Analysis}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {346-357}, Note = {Presented in track E-Work, session E-Learning \& Collaboration 1, on Thu, 7. Jun from 17:45-18:15}, Abstract = {E-Collaboration systems, i.e. software for supporting communication, coordination and cooperation processes in groups, have become the backbone infrastructure to support E-Work in a globalised world where virtual work in and across organisations has become a prevalent modus operandi. Fuelled by recent technology trends numerous new E-Collaboration systems appeared in the marketplace. Today, the market offers an abundance of systems that often support a wide range of features. In this paper we present a study that aims to shed light on the market for E-Collaboration systems by structuring the range of available systems in meaningful classes. To this end, we characterised a sample of 94 E-Collaboration systems using a classification approach and applied cluster analysis. This led to the identification of five system classes and a range of sub classes. We describe the system classes and discuss trends of integration and convergence, which characterise the market. Our results, being a reflection of the existing market complexity, should be equally helpful for researchers who deal with E- Collaboration systems as their objects of interest, as well as for business executives, who need to gather information to support buying decisions.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Riemer.Froessler.ea2007-RealTimeCommunication, Author = {Riemer, Kai and Frößler, Frank and Klein, Stefan}, Title = {Real Time Communication - Modes of Use in Distributed Teams}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {286-297}, Note = {Presented in track E-Work, session Distributed E-Work, on Thu, 7. Jun from 11:45- 12:15}, Abstract = {Skype(TM) has become a prominent and successful example of a new genre of computer-mediated communication environments called Real Time Communication (RTC). A limited set of integrated features enable instantaneous text, voice and video communication across the globe for free. However, an analysis of the features or affordances of the technology does not reveal the wealth and creativity of forms and modes of using Skype(TM). Hence we have collected five case vignettes to illustrate how Skype(TM) has been embedded into the daily routines of distributed teams. From a theoretical lens, this comparative study shows how general purpose technology can only be properly understood in context because users shape the forms of usage to a large extent through processes of appropriation. The study also provides insights into processes of technology appropriation and the various roles and appearances of presence in virtual work settings.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Riemer, Kai and Lehrke, Christoph}, Title = {Biased Listing in Electronic Marketplaces - Evidence from the Online Hotel Distribution}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1-12}, Abstract = {In this study we investigate the phenomenon of biased listing. Biased listing describes the practice of listing items in search engines or market platforms according to criteria other than the normally expected ones (e.g. relevance or quality). We were able to access real booking data from the hotel distribution platform provider Hotel.de. Hotel.de offers different contract types that have a direct impact on the ranking of hotels in the search results pages presented to customers. By carrying out comparisons of hotel bookings before and after switching contract types we are able to show that biased listing has a significant impact on the number of bookings a hotel is able to draw from the platform. Our findings have implications for the market participants. For example, market providers, by engaging in practices of biased listing, are able to exploit their gatekeeper position by making hotels compete for listing positions on the platform.}, Year = {2008} } @inproceedings{ Author = {Riemer, Kai and Vehring, Nadine and Klein, Stefan}, Title = {Adoption of Communication Media in Virtual Organisations - Case Evidence of Structural Dilemmas}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1046-1057}, Abstract = {Communication technology is a field of significant innovation: at a fast pace new systems are being introduced in the market. At the same time, advances in ICT drive the emergence of new organisational forms such as the virtual organisation (VO). The}, Year = {2008} } @inproceedings{ Author = {Riemer, Kai and vom Brocke, Jan and Richter, Daniel and Große Böckmann, Stefan}, Title = {Cooperation Systems in Research Networks - Case Evidence of Network (Mis)Fit and Adoption Challenges}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {49-60}, Abstract = {University research is increasingly organised in inter-organisational networks. As part of its 6th research framework, the European Commission (EC) funded a total of 130 so called networks of excellence (NoEs), a special kind of network with the purpose of strengthening and developing community, scientific and technological excellence by way of integrating existing and emerging research activities and by exchanging knowledge. In such NoEs electronic collaboration platforms are typically imple-mented to support collaboration between the individuals from the various research institutions. In this paper we investigate the adoption of a collaboration platform in one NoE case - the GARNET network. We find evidence that the platform is used for administrative purposes and to support the or-ganisation of events. However, a web log analysis reveals a lack of adoption for its actual purpose ? the support of collaborative research and knowledge exchange. A social network analysis further un-covers that the GARNET network is very fragmented on the social level, which points to a misfit between network structure and the positioning of the collaboration platform. Our findings lead us to suggest immediate next steps for this NoE and also point to general implications for network designers and future research in the domain.}, Year = {2008} } @inproceedings{ Author = {Riempp, Gerold and Müller, Benjamin and Ahlemann, Frederik}, Title = {Towards a Framework to Structure and Assess Strategic IT/IS Management}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2484-2495}, Abstract = {This paper proposes a reference framework for strategic IT/IS management (SITISM) that structures the fields of action and decision-making of senior IT managers. Since there have been approaches to do so in the past, we integrate models described in literature and extensive field work to construct and evaluate our framework. We argue that structuring SITISM leads to comparability. Therefore we use our framework as a foundation to assess a corporate IT/IS department, thereby further evaluating our approach. To prepare this assessment we have conducted a longitudinal study that uses a set of questionnaires derived from our proposed SITISM reference framework. The data gathered from 129 responses serves as a basis for the comparative assessment. The suggested reference framework proves to be a viable approach to structure the domain of SITISM in various organizational settings, especially taking into account the market-oriented transition of IT/IS departments. We used an in-depth field study for evaluation purposes. It supports our suggestion that the framework allows for the comparability needed for assessment projects. On these grounds, the research reported on in this paper contributes to the discipline of strategic IT/IS management by giving a new impulse to structure this complex and changing domain.}, Year = {2008} } @inproceedings{ Author = {Riempp, Gerold and Nastansky, Ludwig}, Title = {From Islands to Flexible Business Process Networks - Enabling the Interaction of Distributed Workfiow Management Systems}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {481-496}, Year = {1997} } @inproceedings{ Author = {Risse, T. and Wombacher, A. and Aberer, K.}, Title = {Efficient Processing of Voluminous EDI Documents}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {343-350}, Year = {2000} } @inproceedings{ Author = {Rita, P.}, Title = {Web Marketing Tourism Destinations}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1096-1103}, Year = {2000} } @inproceedings{ Author = {Ritchey, Tom}, Title = {Scenario Development and Risk Management Using Morphological Field Analysis: Research in Progress}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1053-1059}, Year = {1997} } @inproceedings{ Author = {Rittgen, Peter}, Title = {From Process Model to Electronic Business Process}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {616-629}, Year = {1999} } @inproceedings{ Author = {Rittgen, Peter}, Title = {Paving the Road to Business Process Automation}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {313-319}, Year = {2000} } @inproceedings{ Author = {Rittgen, Peter}, Title = {Process-Oriented EDI}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {356-367}, Year = {2001} } @inproceedings{ Rittgen2007-Co-EvolutionofBusiness, Author = {Rittgen, Peter}, Title = {Co-Evolution of Business Action Theories and Languages}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1977-1989}, Note = {Presented in track Organizational \& Enterprise Engineering, session Theories and Principles, on Thu, 7. Jun from 11:45-12:15}, Abstract = {We suggest an incremental method for the co-evolution of theories of and modeling languages for business action. It consists of a cycle containing four steps: theory-based derivation of a generic modeling language, engineering of a language that is adapted to a specific modeling situation, the deployment of this language in a concrete analysis and/or design project, and the refinement of the theory with the help of action research. We apply this method to Business Action Theory and the language of the Situation- adaptable work and Information systems Modelling Method in the context of a business process-analysis project.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Ritz, Daniel}, Title = {Electronic markets as new means of coordinating intra- and interorganizational business activities}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {363-371}, Year = {1993} } @inproceedings{ Author = {Robertson, Maxine and Bjerknes, Gro and Mathiassen, Lars and Newell, Sue and Swan, Jacky}, Title = {Panel: Is Gender an Issue in Information Systems: A Comparative Analysis of UK and Scandinavian Data and Experience}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {1032-1037}, Year = {1999} } @inproceedings{ Author = {Robertson, Maxine and Sorensen, Carsten and Swan, Jacky}, Title = {Using groupware to support knowledge management in a knowledge-intensive firm}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1663-1671}, Year = {1998} } @inproceedings{ Author = {Robertson, Maxine and Swan, Jacky and Newell, Sue}, Title = {Why Do European Practitioners and IT Consultants Join Professional Associations?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1141-1148}, Year = {1997} } @inproceedings{ Author = {Robertson, Stewart and Powell, Philip}, Title = {In Search of Flexibility: The Mercator Case}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1328 -1342}, Year = {1997} } @inproceedings{ Author = {Robertson, Stewart and Powell, Philip}, Title = {Looking for the Silver Lining: Investigating the Benefits of the Year 2000 Problem}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {630-639}, Year = {1999} } @inproceedings{ Author = {Robertson, Stewart and Powell, Philip}, Title = {Managing the IS function During Mergers}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1297-1306}, Year = {2001} } @inproceedings{ Author = {Robinson, Bruce}, Title = {Notes for A Critical Theory of Representation in Information Systems}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1134-1140}, Year = {1997} } @inproceedings{ Author = {Robinson, Bruce and Wilson, Francis A.}, Title = {Under Cloud Cover: The 'Processes for Organization Meanings' Model, Dialectics and the Battle of Britain}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {83-89}, Year = {2000} } @inproceedings{ Author = {Rodon, Juan}, Title = {A methodological and conceptual review of inter organizational information systems integration}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {402-413}, Note = {107_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Rodon, Juan and Sese, Feliciano}, Title = {Structural Configurations: An Explanation for IOIS Implementation Failure}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {974-984}, Abstract = {This paper aims to provide an additional explanation for failure of inter- organizational information systems (IOIS) implementation strategies. To do so we draw on the dimensions of structure proposed by Giddens and develop a framework of four 'structural configurations' that characterises the social context where an IOIS is implemented. On the one hand, we argue that identifying the 'structural configuration' where an IOIS is implemented is critical in devising the implementation strategy. We apply the framework to a case study of the implementation of an IOIS. Bearing in mind that the implementation outcome was unsuccessful, the framework we develop provides an explanation for the failure. We hypothesise that the framework presented in this paper may influence managerial action as it helps to anticipate the contradictions that exist between the structure of the social context and the one embedded in the IOIS. On the other hand, we argue that our framework may help researchers in contextualizing existing and future IOIS studies, and consequently it may enhance the transferability of those studies.}, Year = {2008} } @inproceedings{ Author = {Röglinger, Maximilian}, Title = {How to select measures for decision support systems - An optimization approach integrating informational and economic objectives}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {316-327}, Abstract = {It is still an open issue of designing and adapting (data-driven) decision support systems and data warehouses to determine relevant content and in particular (performance) measures. In fact, some classic approaches to information requirements determination such as Rockart's critical success factors method help with structuring decision makers’ information requirements and identifying thematically appropriate measures. In many cases, however, it remains unclear which and how many measures should eventually be used. Therefore, an optimization model is presented that integrates informational and economic objectives. The model incorporates (statistic) interdependencies among measures - i. e. the information they provide about one another –, decision makers’ and reporting tools’ ability of coping with information complexity as well as negative economic effects due to measure selection and usage. We show that in general the selection policies of all-or-none or the-more-the-better are not reasonable although they are often conducted in business practice. Finally, the model’s application is illustrated by the German business-to-business sales organization of a global electronics and electrical engineering company as example.}, Year = {2009} } @inproceedings{ Author = {Rohloff, Michael}, Title = {A Framework for Organisational Design and Information Systems Development}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1206-1218}, Year = {1997} } @inproceedings{ Author = {Rohloff, Michael}, Title = {Enterprise Architecture - Framework and Methodology for the Design of Architectures in the Large}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1659-1672}, Year = {2005} } @inproceedings{ Author = {Rohloff, Michael}, Title = {An approach to assess the implementation of business process management in enterprises}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2699-2710}, Abstract = {Business process management is an important management practice for business transformation and organizational change. This paper presents a business process management implementation approach of a large international company. It introduces a process management maturity assessment which was developed to assess the implementation of business process management and the achievements. Some findings of the first assessment round are pinpointed to illustrate the benefits and best practice exchange as a result of the assessment.}, Year = {2009} } @inproceedings{ Author = {Röhrig, S. and Knorr, K.}, Title = {Towards a Secure Web-Based Health Care Application}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1323-1330}, Year = {2000} } @inproceedings{ Author = {Roland, D. and Hainaut, J. L. and Hick, J. M. and Henrard, J. and Englebert, V.}, Title = {Database Engineering Processes with DB-MAIN}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {244-251}, Year = {2000} } @inproceedings{ Author = {Rolland, Knut H.}, Title = {Challenging the Installed Base: Deploying a Large-Scale IS in a Global Organization}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {583-590}, Year = {2000} } @inproceedings{ Author = {Rolland, Knut H. and Dingsøyr, Torgeir}, Title = {The issue of competence in transforming the Norwegian welfare sector: some implications for future e-government initiatives}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2111-2122}, Note = {544_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Rönkkö, Mikko and Mäkelä, Markus M.}, Title = {Asymmetries of Knowledge Between Engineering and Marketing in Software Product Development}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {505-516}, Abstract = {This paper reports the results of an inductive case study about asymmetries of knowledge between marketing and engineering subunits in firms engaged in software product development. The asymmetries of technical and user related knowledge are salient to software since the artifact itself is invisible and complex, and have been previously reported as a key challenge in product oriented software development. We use qualitative interview data from six firms using multiple informant design. The analysis follows the constant comparison method where the initial constructs were defined ex ante, but their exact relationship and the moderating constructs were derived from the data. We found that not only is there a strong asymmetry of what the focal units know, but that this has an effect on software product development performance. Our analysis suggests that the negative effects of knowledge asymmetry are negatively moderated by presence of a strong boundary spanning individual and also suppressed by organizational change.}, Year = {2008} } @inproceedings{ Author = {Rönnbäck, Lars and Holmström, Jonny}, Title = {Running to Stand Still: Examining the Role of Information Technology in Industrial Risk Management}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2306-2317}, Abstract = {This paper reports the findings of a qualitative study undertaken at Smurfit Kappa Kraftliner. Based on Giddens (1990) and Beck (1999) we examined strategies for risk handling in connection to industrial IT. We found two pervasive problems where, paradoxically, the approaches to risk containment resulted in the diffusion, rather than containment, of risk throughout the plant.}, Year = {2008} } @inproceedings{ Author = {Roode, Dewald and Speight, Hilary and Pollock, Michael and Webber, Russell}, Title = {It's not the Digital Divide - It's the Socio-Techno Divide!}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1569-1581}, Year = {2004} } @inproceedings{ Author = {Roque, Licinio and Almeida, Ana and Figueiredo, Antonio Dias de}, Title = {Context Engineering: An IS Development Research Agenda}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1582-1595}, Year = {2004} } @inproceedings{ Author = {Rose, Jeremy}, Title = {Evaluating the contribution of structuration theory to the IS discipline}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {910-924}, Year = {1998} } @inproceedings{ Author = {Rose, Jeremy}, Title = {Frameworks for Practice - Structural Theories of IS}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {640-655}, Year = {1999} } @inproceedings{ Author = {Rose, Jeremy and Sæbø, Øystein}, Title = {Establishing Political Deliberation Systems: Key Problems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2002-2013}, Abstract = {The extension and transformation of political participation is dependent on widespread deliberation supported by information and communication technologies. The most commonly found examples of these eParticipation systems are political discussion forums. Though much of the discussion of these technologies is conducted in the eGovernment and (particularly) the eDemocracy literature, political discussion forums present a distinct set of design and management challenges which relate directly to IS concerns. In this article we analyze problems in establishing political deliberation systems under five headings: stakeholder engagement, web platform design, web platform management, political process re-shaping and evaluation and improvement. We review the existing literature and present a longitudinal case study of a political discussion forum: the Norwegian DemokratiTorget (Democracy Square). We define key problems in each of the five areas which need to be overcome in order to launch and sustain a successful net-based political deliberation forum.}, Year = {2008} } @inproceedings{ Author = {Rose, Jeremy and Scheepers, Rens}, Title = {Structuration Theory and Information System Development - Frameworks for Practice}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {217-231}, Year = {2001} } @inproceedings{ Author = {Rosemann, Michael and de Bruin, Tonia}, Title = {Towards a Business Process Management Maturity Model}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {521-532}, Year = {2005} } @inproceedings{ Author = {Rosemann, Michael and Gable, Guy G. and Corbitt, Gail and Uthai, Tanlamai and Gronwald, Klaus-Dieter and Wiedenhöfer, Günter F.}, Title = {Panel: ERP Software: Characteristics and Consequences}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {1038-1043}, Year = {1999} } @inproceedings{ Author = {Rosemann, Michael and Vessey, Iris}, Title = {Linking Theory and Practice: Performing a Reality Check on a Model of IS Success}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {854-865}, Year = {2005} } @inproceedings{ Rosenkranz.Holten2007-MeasuringComplexityof, Author = {Rosenkranz, Christoph and Holten, Roland}, Title = {Measuring the Complexity of Information Systems and Organizations - Insights from an Action Case}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2026-2037}, Note = {Presented in track Organizational \& Enterprise Engineering, session Case Studies, on Thu, 7. Jun from 15:15-15:45}, Abstract = {As organizations increasingly depend on information technology for their operation, complexity of information systems becomes an important issue for management in the context of organizational en-gineering. This paper shows how the combination of cybernetics with conceptual modelling contrib-utes to the measurement of complexity for the analysis and design of information systems and organi-zations. Based on the discussion of a language-based approach, we show how conceptual modelling as an instrument for organizational analysis can significantly contribute to organizational engineering if used in combination with an established theory for control and communication. Within an action case study in an information technology controlling setting, we apply the concept of variety as a measure for complexity in combination with conceptual modelling and explore its usefulness for the diagnosis and redesign of a controlling and reporting system.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Rosenkranz.Holten2007-RoleofConceptual, Author = {Rosenkranz, Christoph and Holten, Roland}, Title = {On the Role of Conceptual Models in Information Systems Research - From Engineering to Research}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1434-1445}, Note = {Presented in track IS Research Methodologies, session Methodological Challenges 1, on Fri, 8. Jun from 13:30-14:00}, Abstract = {Conceptual modelling deals with the process of building or interpreting a conceptual model. Stakeholders use the resulting model to reason and communicate about a domain in order to improve their common understanding of it. From this perspective, conceptual modelling and conceptual models are subjects for information systems research. In this paper, we argue that this engineering-driven view on conceptual models is only one possible perspective for information systems research. Based on language critique, we show how conceptual models can be used not as a subject of but as an important and useful instrument for information systems research. Conceptual models help to structure and formalize the interpretation of a subjective understanding in a domain of focus. We propose a research approach which is based on three roles that the researcher adopts and show how conceptual models are a useful source of knowledge and an instrument for interpretation respectively. We combine our view with an existing framework for information systems research and reinterpret existing research as matching to our approach.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Rosenthal-Sabroux Lamsade, Camille and de Marco, Marco and Sorrentino, Maddalena and Carignani, Andrea}, Title = {Integrating push technology in management support systems using UML}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1041-1055}, Year = {1998} } @inproceedings{ Author = {Rossi, Simo and Sillander, Tero}, Title = {A software process modelling quest for fundamental principles}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {557-570}, Year = {1998} } @inproceedings{ Author = {Rossignoli, Cecilia and Cordella, Antonio and Mola, Lapo}, Title = {E-marketplace and transaction cost theory: a possible set of new ideas}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2039-2053}, Note = {522_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Röstlinger, Annie and Cronholm, Stefan}, Title = {Design criteria for public e-services}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2663-2674}, Abstract = {This paper focuses on design criteria for public e-services. The paper challenges traditional lists of usability criteria supporting design and evaluation of IT-systems. Traditional criteria within the field of human-computer interaction are perceived as too limited and an expanded view of the communication and business process is proposed. Within this expanded view, existing usability criteria are considered as important but not sufficient. Based on this claim, criteria also supporting communication and business actions are proposed. The proposed criteria are generated from an empirical study concerning a development of an e-service. The aim of this e-service is to support the communication between companies and the municipality when companies are going to get permission for running business. Analysing the communication need in this context has been of particular interest in order to generate complementary criteria for design and evaluation. Examples of criteria generated are: good conditions for users to become knowledgeable (support for perception, comprehension and information), differentiate between informative and performative parts, provide meta information (purpose and content).}, Year = {2009} } @inproceedings{ Author = {Rotaru, Kristian and Wilkin, Carla and Ceglowski, Andrzej and Churilov, Leonid}, Title = {Towards operational risk-aware information systems: A critical realist perspective}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1687-1698}, Abstract = {Following calls to enhance risk-sensitivity of second generation Operational Risk-Aware Information Systems (ORISs), this paper aims to address the lack of ontological/epistemological grounding for the concept of Operational Risk (OR). Herein, OR is regarded both as a property of a real system and as a representational phenomenon forming part of the core of ORIS in line with Weber's (2003) view of the core of IS. The paper explores how the ontological/epistemological position of the Critical Realist philosophy of science assists in the Requirements Definition of ORISs by providing an ontology-driven representation of the heterogeneous nature of OR. The retroductive mode of inference enabled by Critical Realism supports the discovery of OR causal mechanisms when there is limited data about operational loss events. The ontological/epistemological position suggested in the paper contributes to better understanding and representation of OR, informs OR assessment in conditions of a constantly changing socio-economical environment, and so assists in the Requirements Definition of ORISs.}, Year = {2009} } @inproceedings{ Author = {Rotaru, Kristian and Wilkin, Carla L. and Churilov, Leonid and Neiger, Dina}, Title = {Formalising Risk with Value-Focused Process Engineering}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1583-1595}, Abstract = {Following calls to advance the integration of risk and business process modelling paradigms, this paper formalises the process of incorporating risk into business process models through the principles of Value-Focused Process Engineering (VFPE). In doing so, the paper aims to extend the existing VFPE modelling notation to create a common syntax by which to represent risk in a goal-oriented business-process model. Risk is conceptualised on the one hand, as a product of complex interactions between activity- based elements, and on the other hand, as a natural component of the value creation mechanism of an individual function or complex process. Furthermore, the extended syntax provides a formalised systems-based view of risk as an emergent property of the interaction of activity-based elements at any level of process granularity. The proposed risk-aware VFPE formalism also formulates rules for decomposing risk in process models according to the organisational values, thereby enabling better risk visibility, reducing process complexity, and ensuring continuity of business processes.}, Year = {2008} } @inproceedings{ Author = {Rothenberger, Marcus A. and Nazareth, Derek}, Title = {A Cost-benefit-model For Systematic Software Reuse}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {371-378}, Year = {2002} } @inproceedings{ Author = {Rothnie, Jim}, Title = {Transforming IT Architectures with Enterprise Storage}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1547-1547}, Year = {1997} } @inproceedings{ Author = {Rouse, Anne C.}, Title = {Testing Some Myths About IT Outsourcing: A Survey of Australia's Top 1000 Firms}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2293-2305}, Abstract = {This study examines the extent to which surveyed outcomes of IT outsourcing supported several commonly-argued propositions. Following confirmatory factor analysis, eight measures of success were used: access to skilled staff, technology benefits, economies of scale, cost reductions, strategic benefits, technical service quality, capacity to concentrate on core business, and overall satisfaction/value. The analysis produced some surprising findings. Some widely- promoted benefits of outsourcing were reported by most respondents, but other benefits that have been similarly promoted (such as cost savings) were reported by only a minority of respondents. There were no differences in success outcomes between medium-sized (<500 employees), large (500 to 1000 employees), and very large (1000+ employees) organizations. There were some minor differences between government agencies and firms from the private sector, but no differences for key outcomes. Contrary to findings from case study research, "selective" outsourcing was no more successful than "total" outsourcing, although "total" outsourcing was uncommon. On the basis of these results, decision makers are urged to be cautious when planning to outsource IT services, and to be critical of claims that they will make substantial savings from outsourcing, or that outsourcing will automatically allow them to refocus more on their core business.}, Year = {2008} } @inproceedings{ Rouse.Corbitt2007-UnderstandingInformationSystems, Author = {Rouse, Anne C. and Corbitt, Brian J.}, Title = {Understanding Information Systems Outsourcing Success and Risks Through the Lens of Cognitive Biases}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1167-1178}, Note = {Presented in track IS/IT Management, session Outsourcing, on Fri, 8. Jun from 14:00-14:30}, Abstract = {Because outsourcing of information systems (IS) is now widespread, it is generally assumed to be successful. It is also often assumed that outsourcing risks are easily managed. In this paper we adopt an evidence based management approach to first test these assumptions through a qualitative meta-analysis of academic studies into IS outsourcing outcomes. Our research reveals a shortage of reliable and valid evidence for outsourcings benefits, and for the level of risk involved. We then use data from a series of focus groups to explain the paradox of widespread adoption of a strategy with limited empirical support. These focus groups were interpreted through the lens of research on a range of cognitive mechanisms and biases that are known to affect decision makers. We conclude that cognitive mechanisms that are likely to affect sourcing decisions include framing biases, cognitive dissonance, attribution error, and the optimism, confirmation, disconfirmation and overconfidence biases. Given the shortage of supporting evidence, and the potential for these biases to operate, we argue that researchers need to be more critical in their analysis of reports of the success and risks of IS outsourcing}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Rouse, Anne C. and Corbitt, Brian J. and Aubert, Benoit A.}, Title = {Perspectives on IT Outsourcing Success: Covariance Structure Modelling of a Survey of Outsourcing in Australia}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {67-78}, Year = {2001} } @inproceedings{ Author = {Rowe, Frantz}, Title = {Cultural values and telecommunication media use}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {348-364}, Year = {1998} } @inproceedings{ Author = {Roztocki, Narcyz and Weistroffer, Heinz}, Title = {Stock market reaction to information technology investments: Towards an explanatory model}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {883-894}, Abstract = {Investments in information technology (IT) do not always result in the expected tangible payoffs, and the factors which influence the effect of IT investments on organizational performance are not well understood. Stock market reaction is one approach to appraising IT investments. In this paper we propose a conceptual model describing the factors that impact IT investments based on market reaction findings of major event studies on IT implementation announcements. This preliminary model may serve as a starting point to better understand the complex issue of stock movements related to IT investments.}, Year = {2009} } @inproceedings{ Roztocki.Weistroffer2007-IdentifyingSuccessFactors, Author = {Roztocki, Narcyz and Weistroffer, Heinz Roland}, Title = {Identifying Success Factors for Information Technology Investments: Contribution of Activity Based Costing}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1031-1040}, Note = {Presented in track Information Systems and Economics, session Firms' Strategies in the IT Market, on Fri, 8. Jun from 14:00-14:30}, Abstract = {Conditions and factors that affect the success or failure of investments in information technology (IT) are not well understood. In this paper we explore possible factors that impact the success of IT investments. We use event study methodology to determine successful investments. Among the factors we investigate are those that relate to the operation of the investing firm, such as the use of modern costing systems, as well as those that relate to the technology in which the investment is made. We also propose the use of data mining to identify corroborating success factors. We report on preliminary results of our investigation.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Ruël, Huub and Bondarouk, Tanya}, Title = {E-HRM: innovation or irritation - explorative empirical study in five large companies on web-based HRM}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1596-1608}, Year = {2004} } @inproceedings{ Rukanova.Henriksen.ea2007-CollectiveActionPerspective, Author = {Rukanova, Boriana and Henriksen, Helle Zinner and von Raesfeld, Ariane and van Stijn, Eveline and Tan, Yao-Hua}, Title = {A Collective Action Perspective on Technological Innovation in Business/Government Networks}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2135-2146}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session E-Government, on Fri, 8. Jun from 14:30-15:00}, Abstract = {A major challenge for European governments is solving the dilemma of increasing security and control of international trade, while at the same time reducing the administrative overhead. At the moment we see many ICT-enabled efforts for development of EU-wide systems for customs and taxation. These systems are often perceived by the businesses as extra administrative burden. It becomes increasingly important that governments and businesses look for alternative innovative solutions, which will bring benefits for both the business and government bodies involved. However the EU works with a predefined, long-term agenda and even if such alternative innovative solutions are developed, they are doomed to fail, unless a network of powerful actors is mobilized to bring the desired change. There is only limited understanding however about how such networks can be mobilized. The collective action model of institutional innovation developed by Hargrave and Van de Ven appears to provide an interesting lens to analyze such processes. In this paper we apply the model to a specific case, a pilot project called the Beer Living Lab (BLL) which proposes an innovative solution to solve the dilemma of increased control and security and reduced administrative burden.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Russo, Nancy L. and Stolterman, Erik}, Title = {Uncovering the assumptions behind information systems methodologies: implications for research and practice}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {896-909}, Year = {1998} } @inproceedings{ Author = {Rutkowski, A. and Vogel, Doug and van Genuchten, M. and Bemelmans, T.}, Title = {The HKNET Project: E-Collaboration and Virtual Team Identity}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1609-1620}, Year = {2004} } @inproceedings{ Author = {Sääksjärvi, Markku}, Title = {The roles and success of IS steering committees: An empirical evaluation}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {119-130}, Year = {1994} } @inproceedings{ Author = {Sääksjärvi, Markku}, Title = {The Roles of Corporate IT Infrastructure and Their Impact on IS Effectiveness}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {421-428}, Year = {2000} } @inproceedings{ Author = {Sääksjärvi, Markku and Griese, Joachim}, Title = {Concentration of the IT Industry: Empirical Evaluation of Two European Countries}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {73-89}, Year = {1997} } @inproceedings{ Author = {Sääksjarvi, Markku and Talvinen, Jari M.}, Title = {Evaluation of Organisational Effectiveness of Marketing Information Systems - The Critical Role of Respondents}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {435-450}, Year = {1996} } @inproceedings{ Author = {Sackmann, Stefan}, Title = {A Reference Model for Process-Oriented IT Risk Management}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1346-1357}, Abstract = {The economic relevance of IT risks is increasing due to various operational, technical as well as regulatory reasons. Increasing flexibility of business processes and increasing dependability on information technology (IT) require continuous risk assessment, challenging current methods for risk management. Extending IT risk management by a business process-oriented view is a promising approach for taking the occurring dynamics and interlinks into consideration. In this contribution, a systematic modeling of relations between causes (threats) and effects (direct and indirect loss) is pursued, bringing together the economic, process-oriented view with the technical, threat-oriented view of IT risks. It is discussed how the integration of cause and effect relations into the risk management process can improve the data basis for continuous risk assessment.}, Year = {2008} } @inproceedings{ Author = {Sadiq, Wasim and Orlowska, Maria E.}, Title = {On Correctness Issues in Conceptual Modelling of Workflows}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {943-964}, Year = {1997} } @inproceedings{ Author = {Saeed, Nauman and Yang, Yun and Sinnappan, Suku}, Title = {User acceptance of second life: An extended TAM including hedonic consumption behaviours}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {981-992}, Abstract = {Second Life is a 3-D multi-user virtual environment which has gained wide spread popularity amongst academic community in the recent years. However, due to its infancy very little is known about the factors driving users' intention to use Second Life especially in the educational context. This paper presents findings from an ongoing study about the impacts of using multi-user virtual environments in higher education. In information systems research, several models and frameworks have attempted to predict the acceptance of new technology. However some recent studies suggest that the traditional technology acceptance approaches may not work well with today’s entertainment-oriented technologies such as multi-user virtual environments. They also recommend exploring those facets of human behaviour that are likely to capture the hedonic consumption of such technologies. In this paper, we propose an extended technology acceptance model (TAM) including hedonic consumption behaviours in order to explain the usage and acceptance of Second Life in the educational context. The proposed model is empirically evaluated using survey data collected from 122 users about their perceptions of Second Life. Findings suggest that hedonic consumption behaviours are strong predictors of Second Life usage as compared to traditional motivational constructs of usefulness and ease-of-use.}, Year = {2009} } @inproceedings{ Author = {Sain, Soumit and Herpers, Sascha}, Title = {Profit maximization in multi service networks - an optimization model}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1653-1669}, Year = {2003} } @inproceedings{ Author = {Salmela, Hannu T. T.}, Title = {Assessing the business consequences of systems risk}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1670-1682}, Year = {2003} } @inproceedings{ Author = {Salminen, Airi}, Title = {Reflections on EDIFACT: Seven issues for the future international EDI message standardization}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {631-642}, Year = {1994} } @inproceedings{ Author = {Salmivalli, Lauri and Nissilä, Jussi}, Title = {Curing health care information systems with open source software}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1621-1633}, Year = {2004} } @inproceedings{ Author = {Sam, Lubbe and Reg, Eggett and Nev, Hawkes}, Title = {Determining the Significance of Decision Criteria in the Selection of IT Investments in South Africa}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {823-834}, Year = {1996} } @inproceedings{ Author = {Sambamurthy, V. and Agarwal, Ritu and Christiaanse, Ellen and Jarvenpaa, Sirkka L. and Loebbecke, Claudia and Zmud, Robert W.}, Title = {Panel: Balancing Rigor and Relevance in IS Research: Strategies, Tactics, and Recommendations}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {140}, Year = {2000} } @inproceedings{ Author = {Samiotis, Kostas and Poulymenakou, Angeliki}, Title = {Using a practice-based perspective to inform the design of knowledge management systems : evidence from supporting (e-)banking activities}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {805-816}, Year = {2002} } @inproceedings{ Author = {Sammon, David and Adam, Fredéric}, Title = {Decision Making In The ERP Community}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1005-1013}, Year = {2002} } @inproceedings{ Author = {Sammon, David and Adam, Fredéric}, Title = {Towards a model for evaluating organisational readiness for ERP and data warehousing projects}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1634-1645}, Year = {2004} } @inproceedings{ Sammon.Adam2007-ExtendedModelof, Author = {Sammon, David and Adam, Frederic}, Title = {An Extended Model of Decision Making for a Mindful Approach to IT Innovations (Enterprise-Wide ERP Project Implementation)}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1064-1076}, Note = {Presented in track Information Systems and Economics, session Decision Making Mechanisms in IT Economics, on Fri, 8. Jun from 17:20-17:50}, Abstract = {This paper provides a definition for the concept of organisational readiness and discusses the impact of organisational readiness on enterprise-wide ERP project outcomes. Following on from this, a method of practical relevance for organisational decision-makers is presented. This method for measuring organisational readiness uses a devils advocate workshop and embraces the concept of sense-making, in a pre- planning intelligence phase of an enterprise-wide ERP project life-cycle.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Sammon.Adam2007-JustifyingERPInvestment, Author = {Sammon, David and Adam, Frederic}, Title = {Justifying an ERP Investment with the Promise of Realising Business Benefits}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1655-1668}, Note = {Presented in track IS and Transformation, session Business and IT alignment: from theory to practice, on Thu, 7. Jun from 14:45-15:15}, Abstract = {ERP projects often lead to disappointing outcomes, even downright failures, which is not in keeping with the vast investments they represent. Many explanations have been provided, but it seems to be difficult to move beyond the specificities of each case study of failure. In any case, the publication of long lists of CSFs for ERP implementations has failed to make any impact on the difficulties faced by organisations. In this paper, we propose that it is the mismatch between the very ambitious goals of firms and the means they apply that is the primary cause of their failure to obtain benefits from their ERP projects. In particular, seeking strategic benefits and treating the ERP project as a technical venture is bound to fail. Using four case studies of typical ERP implementations, we seek to explain why firms continue to struggle with integrated systems despite their best intentions and efforts.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Author = {Sammon, David and Hanley, Paul}, Title = {100% E-corporation: identifying issues of concern in pursuing an e-supply chain strategy}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1646-1659}, Year = {2004} } @inproceedings{ Author = {Sampson, Jennifer}, Title = {Understanding Categorisation : An Experientialist Perspective}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {497-505}, Year = {2002} } @inproceedings{ Author = {Sandhu, Kamaljeet and Corbitt, Brian J.}, Title = {Assessing web-based electronic services adoption model (E-SAM)}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1683-1696}, Year = {2003} } @inproceedings{ Author = {Sandkuhl, Kurt and Tellioglu, Hilda and Johnsen, Svein}, Title = {Orchestrating Economic, Socio-Technical and Technical Validation Using Visual Modelling}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1752-1763}, Abstract = {The paper presents an approach for orchestrating validation of project results from different perspectives by using visual modelling techniques. The context for the paper is the FP6 project MAPPER . Validation in MAPPER covers economic, socio-technical and technical viewpoints. The economic viewpoint mainly focuses on business value and coherence with business drivers like reduced lifecycle time or increased flexibility. Sustainable collaboration for joint value creation of various units in a networked organisation is the main aspect of the socio-technical viewpoint. From a technical point of view, usability of IT-infrastructure and services is a key aspect. The MAPPER Validation Framework includes and orchestrates approaches and methodologies from these three viewpoints and defines the validation actions to be performed. The main contributions of the paper to research in the field are (1) the structure of the MAPPER Validation Framework integrating different validation perspectives, (2) experiences from using a visual modelling environment for framework development and (3) experiences from orchestrating different validation perspectives.}, Year = {2008} } @inproceedings{ Author = {Sannarnes, Møyfrid and Andersen, Kim Viborg and Munkvold, Bjørn}, Title = {Counteracting forces in implementation of IS-enabled global business processes}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2351-2362}, Abstract = {The international industry of engineering products and services is characterized by high complexity and competition. Whereas the literature has described implementation of global information systems as a means to coordinate and control the business processes, empirical studies have shown that introducing a large-scale information systems involves several managerial challenges when organizations are geographically dispersed. This paper studies deployment of a global enterprise system to support evolvement of global business processes. On the basis of a qualitative case study of a multinational corporation implementing an enterprise system across several geographical locations, we identify counteracting forces in the process of global standardization of IS and business processes and discuss how the organization try to manage these forces and challenges therein. The findings suggest that global business processes develop through diverse processes of learning and negotiation between local practices of use and infusion of the global enterprise system.}, Year = {2009} } @inproceedings{ Author = {Santana, Silvina}, Title = {Inserting ICT and IS in a complex organisational environment using an organisational learning model}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1660-1668}, Year = {2004} } @inproceedings{ Author = {Santoso, Hendry Sumilo and Kim, Hee-Woong}, Title = {Structurational analysis of IT-enabled organizational change: a case of public organization in singapore}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1669-1680}, Year = {2004} } @inproceedings{ Author = {Sarkar, Pradip and Cybulski, Jacob}, Title = {Evaluation of phenomenological findings in IS research: a study in developing web- based IS}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1681-1692}, Year = {2004} } @inproceedings{ Author = {Sarkkinen, Jarmo and Vartiainen, Tero}, Title = {Developing social responsibility of members of ISD project teams}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1073-1084}, Note = {293_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Satchell, Christine and Shanks, Graeme and Howard, Steve and Murphy, John}, Title = {Knowing me, knowing you: end user perceptions of identity management systems}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {795-806}, Note = {201_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Satzger, Gerhard}, Title = {System Integration in Information Technology - An Intermediation Rather Than A Procurement Task?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1-13}, Year = {1997} } @inproceedings{ Author = {Sauer, Chris}, Title = {A model of the information systems evaluation process: a synthesis of politico- rational and interpretivist views}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {805-824}, Year = {1994} } @inproceedings{ Author = {Saunders, Carol and Brown, Carol and Sipior, Janice and Zhang, Ping and Zigurs, Ilze and Loebbecke, Claudia}, Title = {Panel: IS journals in which Europeans should publish more}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Abstract = {The focus of the panel is to introduce and propose IS research outlets that are less well known and hence rarely approached by the overwhelmingly European ECIS audience. The idea is twofold: (1) to give editors of 'non-typical-suspect' journals the opportunity to generate more European submissions to their journals and (2) to introduce potential authors to additional highly regarded publication outlets.}, Year = {2009} } @inproceedings{ Author = {Saxena, K. B. C. and Wagenaar, Rene W.}, Title = {Critical success factors of EDI technology transfer: A conceptual framework}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {57-74}, Year = {1995} } @inproceedings{ Author = {SayYen, Teoh and Cai, Shun}, Title = {Innovative capability development process: A Singapore IT healtcare case study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {328-339}, Abstract = {With the global spending of more than US$4.1 trillion in 2007, healthcare has been one of the largest industries worldwide. To better plan and develop the healthcare system, an effective way is to leverage on the advancement of information technology (IT). However, despite of many attempts in the computerization and automation of healthcare services, most of the healthcare information systems failed to deliver in the era of rising expectations. With respect to this aspect, this study focuses on the success stories of a private-owned hospital in Singapore. We illustrate our lessons learned from this hospital, the Alexandra Hospital, which has successfully innovated a healthcare system setting and making a benchmark standard for the Singapore healthcare industry. By conceptualizing on the generation of innovative capability process, this study complements the scarce innovation literature in the service industry. Theoretical and practical contributions were shared and documented in this paper.}, Year = {2009} } @inproceedings{ Author = {Schaefer, Cora D.}, Title = {Motivations and Usage Patterns on Social Network Sites}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2088-2099}, Abstract = {Social network sites count millions of members. For a growing number of Internet users, maintaining a profile on a social network site is part of their everyday life today. The debate of the social use of the Internet has focused on whether persons establish new relationships online, but also on how persons use the Internet to maintain relationships. Social network sites explicitly aim at supporting both aspects. The number of members shows their success, but do they really afford the maintenance of existing and establishment of new contacts? As yet, there has been no systematic investigation of the motivations and usage patterns on social network sites. This study lays the groundwork describing the social networks displayed and the perceptions members have of the displayed connections between others. Furthermore, the frequency, motivations and outcome of the creation of links to yet unknown persons are investigated. An questionnaire study was conducted online. The results show rather small networks consisting of both work and private contacts suggesting a substantial overlap with the offline networks. Regarding new links, over half of users have added an as yet unknown person to their contact list, but many of the new relationships do not develop further.}, Year = {2008} } @inproceedings{ Author = {Scheepers, Helana and McKay, Judy}, Title = {An empirical assessment of the business value derived from implementing mobile technology: a case study of two organisations}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1693-1705}, Year = {2004} } @inproceedings{ Author = {Scheepers, Helana and Villiers, Carina de}, Title = {Teaching of a Computer Literacy Course: A Case Study Using Traditional and Co- operative Learning}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {935-949}, Year = {1999} } @inproceedings{ Author = {Scheer, August-wilhelm and Zypries, Brigitte and Ederer, Brigitte and Buschor, Ernst and Greve, Gustav and Schneider, Wolfgang}, Title = {Panel: Administration 21 - Public Administration in the Era of the Internet}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1194}, Year = {2000} } @inproceedings{ Author = {Scheer, Christian and Loos, Peter}, Title = {Concepts Of Customer Orientation - Internet Business Model For Customer-driven Output}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {573-581}, Year = {2002} } @inproceedings{ Author = {Schefe, P.}, Title = {On Some Epistemological Problems of Software Engineering}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {3-10}, Year = {2000} } @inproceedings{ Schermann.Boehmann.ea2007-Pattern-BasedApproachConstructing, Author = {Schermann, Michael and Böhmann, Tilo and Krcmar, Helmut}, Title = {A Pattern-Based Approach for Constructing Design Theories with Conceptual Models}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1368-1379}, Note = {Presented in track IS Research Methodologies, session Design approaches, on Thu, 7. Jun from 17:45-18:15}, Abstract = {In this paper we outline a new approach for constructing design theories in IS research by formulating theoretical statements as conceptual models. In recent history the philosophical and methodological aspects of design research have been in the focus of many research groups in IS research. We argue that applying conceptual models in the theory-building process enables design researchers to express hypotheses and underlying assumptions more accurately. Furthermore, our approach allows researchers to specify empirically refutable statements. We ground our work in the concept of IS design theories as proposed by Walls et al. (1992) and extend their idea twofold: first, based on an analysis of the output types of design research as proposed by March & Smith (1995) we incorporate conceptual modeling to formulate theory statements. Second, to facilitate developing concise testable theory statements, we apply the idea of patterns as proposed by Alexander (1973). Overall, we propose a detailed framework that integrates conceptual modeling in the process of theorizing in design-oriented IS research. Thus, we present an important step towards building own theories of IS research.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Schermann, Michael and Gehlert, Andreas and Krcmar, Helmut and Pohl, Klaus}, Title = {Justifying design decisions with theory-based design principles}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1065-1076}, Abstract = {Although the role of theories in design research is recognized, we show that little attention has been paid on how to use theories when designing new artifacts. We introduce design principles as a new methodological approach to address this problem. Design principles extend the notion of design rationales that document how a design decision emerged. We extend the concept of design rationales by using theoretical hypotheses to support or object to design decisions. At the example of developing a new conceptual modeling grammar we demonstrate two main benefits of using design principles. First, the link between theory and design decision enables the design researcher to reason about the resulting behavior of the IT artifact prior to instantiation. Second, design principles allow deducing empirically testable hypotheses to foster the rigorous evaluation of IT artifacts.}, Year = {2009} } @inproceedings{ Author = {Scherner, Tobias and Muntermann, Jan and Rossnagel, Heiko}, Title = {Integrating value-adding mobile services into an emergency management system for tourist destinations}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1126-1137}, Abstract = {Recently, several disasters have affected the tourism industry. In order to mitigate the effects of disasters, increasing the level of preparedness is essential. However, despite the devastating effect disasters can have on tourism, few tourism organizations have properly developed disaster strategies as an integral part of their business plans. Emergency management systems that utilize mobile communication infrastructures can provide prompt information delivery to save human lives. Several supra-national initiatives and research projects are working on possibilities to facilitate mobile communication networks for emergency management systems. However, the success of such systems depends on users being familiar with the service, which is difficult to achieve, if the system is solely used for emergency management. Therefore, we propose a system design that allows the integration of mobile value-adding services. We also present exemplary services, which offer value to tourists and create business opportunities for the tourism industry. The central component of our proposed system desing is a service platform, which communicates with mobile network operators and provides basic services for service providers from the tourism industry and the emergency manager via service interfaces.}, Year = {2009} } @inproceedings{ Author = {Schiefer, Josef and Jeng, Jun-jang and Bruckner, Robert}, Title = {Real-time workflow audit data integration into data warehouse systems}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1697-1706}, Year = {2003} } @inproceedings{ Schiefer.Roth.ea2007-SimulatingBusinessProcess, Author = {Schiefer, Josef and Roth, Heinz and Suntinger, Martin and Schatten, Alexander}, Title = {Simulating Business Process Scenarios for Event-Based Systems}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1729-1740}, Note = {Presented in track IS and Transformation, session Alignment, Process, and Technologies, on Fri, 8. Jun from 09:15-09:45}, Abstract = {Todays networked business environment requires systems which are adaptive and easy to integrate. Event-based systems have been developed and used to control business processes with loosely coupled systems. Research and product development focused so far on efficiency issues, but neglected simulation support to build robust and efficient event-driven applications. In this paper, we propose a simulation model that allows imitating real-world operations of business processes in order to improve efficiency and effectiveness of event-based systems. Our approach uses discrete event- simulation and a graphical model for defining event sequences for business process scenarios. For better handling the complexity and variability of business processes, we use a hybrid simulation approach, which is able to combine various ways to compose event sequences and generate representative event data. As an example, we show how annotated WS-BPEL process descriptions can be used to automatically generate event sequences representing typical process execution paths for simulation purposes.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Schierholz.Kolbe.ea2007-SuccessFactorsin, Author = {Schierholz, Ragnar and Kolbe, Lutz M. and Geib, Malte and Kohnke, Oliver and Brenner, Walter}, Title = {Success Factors in the Introduction of Standard Software in Core Processes of Banks}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {454-465}, Note = {Presented in track Financial Services and IS, session Standard Software; Applications of Neurosimulation, on Thu, 7. Jun from 14:15-14:45}, Abstract = {The financial services industry has experienced major changes in recent years, including globalization, deregulation, disintermediation, technological advancements, and new competitive structures. In light of these changes, banks try to achieve higher operational efficiency and higher flexibility at the same time. Both goals have been achieved in other industries with digitalization and standardization of the core operational business activities such as the introduction of standard software packages like ERP. Vendors of standard software are now discovering the financial service industry and their core business functions as a market and banks are eagerly looking into potential benefits from such a standardization. However, ERP projects are known to be of high risk and complex, expensive character. Multiple studies have investigated the success factors of standard software introductions in general as well as in different industries. New standard software packages for the core business functions of banks have emerged on the market, but little is known about the success factors of their introduction. In this study we analyzed four major banks from German speaking central Europe which have introduced a standard software package for their core business functions. Findings are that the key benefits are fairly comparable to benefits realized in other industries, organizational changes are similar as well, and enable the financial service industry to reduce the vertical range of production significantly. Key success factors include those found in other studies from other industries but also further factors specific to the financial service industry.}, Keywords = {ECIS, ECIS2007, research paper,Financial Services and IS}, Year = {2007} } @inproceedings{ Author = {Schneider, Christoph}, Title = {Ordering versus grabbing: the influence of temporal proximity on unregulated online buying behavior}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1387-1394}, Note = {363_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Schneider, Christoph}, Title = {Virtual product experience: The effects of interactivity and task on presence perceptions}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1268-1275}, Note = {342_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Schneider, Christoph and Datta, Pratim}, Title = {Adoption of WLANs in the Hospitality Industry: A Theoretical Cost-Analytic Framework}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {533-540}, Year = {2005} } @inproceedings{ Author = {Schneider, Christoph and Parboteeah, D. Veena and Valacich, Joseph S.}, Title = {The effects of motivation and computer usage policies and procedures on task performance}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1910-1918}, Note = {480_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Schneider, Christoph and Valacich, Joseph S. and Jung, Jay}, Title = {Osborne Revisited: Is There No Such Thing as a Bad Idea? The Effects of Electronic Junk on Computer-Mediated Idea Generation Performance}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {669-680}, Abstract = {Conventional thought in idea generation suggests that there is no such thing as a bad idea. This paper challenges this assumption, arguing that task- irrelevant comments (electronic junk) can significantly influence the performance of computer-mediated idea generation groups. While the results of a controlled laboratory experiment using a group simulator show that electronic junk can create a downward spiral, leading to the creation of even more task- irrelevant comments, the results also support the hypothesis of an inverted-u- shaped relationship between the amount of junk comments and ideation performance, suggesting that moderate amounts of junk comments can aid performance, whereas large amounts of junk comments can be detrimental to performance. Further, the results show that members of groups producing no junk comments perceive their individual performances to be lower than members of groups with moderate or high amounts of junk comments. The implications of these results on the design of human-computer interfaces are discussed and avenues for future research are suggested.}, Year = {2008} } @inproceedings{ Author = {Schoder, Detlef}, Title = {Risk in Electronic Commerce: It Does Matter, but Not Equally for All Companies}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {838-843}, Year = {2000} } @inproceedings{ Author = {Schoenemann, Nina and Fischbach, Kai and Schoder, Detlef}, Title = {P2P architecture for ubiquitous supply chain systems}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2255-2266}, Abstract = {Ubiquitous information technologies like RFID allow for immediate, extensive and fine-grained capture of real world information. Scalable and efficient networks for exchange of this vast amount of information amongst companies are crucial for the economic exploitation of benefits of ubiquitous information technologies. Existing networks bear several limitations like risks of single-point-of-failures or bottlenecks, unequally distributed power and burdens as well as inflexibility through stringent structures and formats. In particular there is a need for improving the scalability of solutions and ensuring autonomy of network participants. In this paper we introduce a Peer-to-Peer-based architecture for exchanging distributed information, which are shared among participants of a supply chain facilitated with ubiquitous information technologies. This architecture builds on the well-established EPCglobal standards, but can be implemented as an autonomous network. Unlike other architectures it does not need central coordination mechanisms, because it is based on self-organizing Peer-to-Peer protocols. We argue that our architecture supports business processes especially of small and medium-sized enterprises better than other architectures. We provide a discussion about requirements for solutions and a simulation-based analysis of the proposed architecture.}, Year = {2009} } @inproceedings{ Author = {Schönström, Mikael and Carlsson, Sven A.}, Title = {Methods as knowledge enablers in software development organizations}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1707-1718}, Year = {2003} } @inproceedings{ Author = {Schoop, Mareike and Wastell, David G.}, Title = {A language action approach to cooperative documentation systems}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {984-997}, Year = {1998} } @inproceedings{ Author = {Schubert, Claudia and Zarnekow, Rüdiger and Brenner, Walter}, Title = {A methodology for classifying intelligent software agents}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {304-316}, Year = {1998} } @inproceedings{ Schubert.Fisher.ea2007-ICTandInnovation, Author = {Schubert, Petra and Fisher, Julie and Leimstoll, Uwe}, Title = {ICT and Innovation in Small Companies}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1226-1239}, Note = {Presented in track IS/IT Management, session Strategy and Innovation, on Sat, 9. Jun from 09:00-09:30}, Abstract = {The small business sector is very important to most economies generating significant wealth and employment. It has generally been accepted that small business owners are less likely to embrace innovation and less likely to have a well-defined business strategy. Yet for companies to grow and continue to be successful innovation is critical. Given the importance of this sector there is a need for governments and policy makers to understand innovation in small business particularly in terms of ICT implementation and use in order to formulate appropriate programs and policies. There have been few studies reported in the literature however, that have looked at innovation in the small business sector. This study investigated small Swiss businesses with 10 to 49 employees. A survey of 389 small businesses found that most see themselves as innovative and most use IT to support innovation. Further the study found a strong link between companies who invest in ICT, how these companies use ICT and their level of innovativeness. The study supports a hypothesis model which describes the features of innovative companies, how they use ICT for innovation and strategies they employ for gaining competitive advantage.}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Schubert, Petra and Kummer, Mathias and Leimstoll, Uwe}, Title = {Legal issues of personalized e-commerce applications}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1706-1718}, Year = {2004} } @inproceedings{ Author = {Schumann, M. and Hoch, T.}, Title = {IT enabled business innovation}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {435-452}, Year = {1995} } @inproceedings{ Author = {Schwabe, G. and Krcmar, Helmut}, Title = {Digital Material in a Political Work Context - The Case of Cuparla}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1152-1159}, Year = {2000} } @inproceedings{ Author = {Schwabe, G. and Krcmar, Helmut}, Title = {Piloting Socio-Technical Innovation}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {132-139}, Year = {2000} } @inproceedings{ Author = {Schwabe, Gerhard and Nussbaumer, Philipp}, Title = {Why information technology is not being used for financial advisory}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1524-1535}, Abstract = {Swiss banks have returned to their roots and pay an increasing amount of attention to differentiating themselves from others through good financial advisory services. This has led to a loudly publicized standardization of IT-advisory processes, but not to an increasing use of supporting IT tools. This pa-per uses interviews with Swiss advisors, sales managers and IT managers, as well as focus groups of users and a survey with users to identify reasons for non-usage. The analysis is based on a framework combining principal-agent theory, IT-business alignment, technology acceptance and information be-haviour. We provide evidence that the key problem explanation is the incentive system of the advisors and that poor usability of the software and lack of engagement by sales managers also contribute to the non-usage of most tools.}, Year = {2009} } @inproceedings{ Author = {Schwabe, G. and Prestipino, Marco}, Title = {How Tourism Communities Can Change Travel Information Quality}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1685-1696}, Year = {2005} } @inproceedings{ Author = {Schwarzer, Bettina}, Title = {Business process-orientation in IS management}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {543-552}, Year = {1994} } @inproceedings{ Author = {Schwarzer, Bettina}, Title = {An lnformation Processing Approach To Cooperation in IT - Enabled Networks}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {105-116}, Year = {1996} } @inproceedings{ Author = {Schwarzer, Bettina and Zerbe, Stefan and Krcmar, Helmut}, Title = {New organisational forms and IT}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1067-1076}, Year = {1995} } @inproceedings{ Author = {Schwarzer, Bettina and Zerbe, Stefan and Krcmar, Helmut}, Title = {A Material Perspective Towards It-enabled Co-operation}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {929-942}, Year = {1997} } @inproceedings{ Author = {Schwertsik, Andreas and Wolf, Petra and Krcmar, Helmut}, Title = {IT-controlling in federal organizations}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2158-2169}, Abstract = {This paper investigates the characteristics of federal and modular organizations and elicits conclusions on their requirements for IT controlling through a literature review. The literature review showed that different organizational structures create specific conditions concerning IT and IT controlling. Although experience in the regulation and controlling of IT in large and complex organizations has been reorted, the characteristics of these specific organizational conditions and the resulting requirements for the design of an IT controlling concept have not been extensively researched. Creating the missing link between the characteristics of federal and modular organizations and their requirements regarding IT controlling may serve as a foundation for future research and the development of a comprehensive IT controlling concept which encompasses the characteristics and key drivers of this specific organizational form.}, Year = {2009} } @inproceedings{ Author = {Schwind, Michael and Stockheim, Tim and Seibel, Stefan}, Title = {Price controlled resource allocation for the provision of information products and services employing combinatorial auctions}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1719-1735}, Year = {2003} } @inproceedings{ Author = {Schwind, Michael and Wegmann, Christian and Wendt, Oliver}, Title = {Unveiling Collaboration Structures in Software Development Projects}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1488-1499}, Abstract = {We investigate the structures of collaboration in software development groups by analyzing the data derived from the versioning system SVN (subversion) for software projects of different types and sizes. Our research is part of the project "Economics of Networks in Information Systems" (EONIS) which aims to investigate the impact of network structures on the effectiveness of infrastructures, organizations and processes in the domain of information systems. The goal of this subproject in EONIS is to reveal the network topology of collaboration groups for development projects of proprietary software in industry as well as in open source software projects. For this purpose we have developed a software tool that is able to analyze the update data in SVN systems with respect to the changes in the software code and defined a collaboration coefficient that is able to express the strength of their relationship in terms of collaboration in the network. We present the first results from the analysis of an open source project with about 126 software developers by constructing a weighted network from a matrix representation of the collaboration coefficients that have been calculated for each pair of software developers.}, Year = {2008} } @inproceedings{ Author = {Scornavacca, Eusebio and Barnes, Stuart J. and Huff, Sid L.}, Title = {Mobile Business Research, 2000-2004: Emergence, Current Status, and Future Opportunities}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {785-795}, Year = {2005} } @inproceedings{ Author = {Scornavacca, Eusebio and McKenzie, Jonathon}, Title = {Perceived critical success factors of SMS based campaigns: a managerial perspective}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2123-2132}, Note = {547_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Scott, Murray and Golden, William and Hughes, Martin}, Title = {Implementation Strategies for E-Government: A Stakeholder Analysis Approach}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1719-1731}, Year = {2004} } @inproceedings{ Author = {Sedera, Darshana and Dey, Sharmistha}, Title = {Using Degree of Proficiency for Classifying Respondents in IS Success Evaluations}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1239-1250}, Abstract = {A contemporary Information System (IS) entails many stakeholders ranging from top executives to data entry operators, with diverse skill, expertise and knowledge. Respondent's perspective of measurement has been recognized as an important consideration in system evaluations. However, only few IS success studies report details of respondent classifications, of many are confined to the standard employment hierarchy as the sole classifier. Though the standard employment hierarchies provide reasonable insights into IS success, the results of those classifications are often subjected to respondents' emotional party- lines, thus compromising valuable management insights. Analyzing data from 310 respondents representing 27 organizations, this study proposes 'degree of proficiency' as a supplementary method of classifying respondents in IS success evaluations. The study empirically validates three types of proficiencies demonstrating their value research and practice.}, Year = {2008} } @inproceedings{ Author = {Sedera, Darshana and Gable, Guy G. and Chan, Taizan}, Title = {Measuring enterprise systems success: the importance of a multiple stakeholder perspective}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1732-1744}, Year = {2004} } @inproceedings{ Author = {Sedera, Darshana and Rosemann, Michael and Gable, Guy G.}, Title = {Using performance measurement models for benefit realization with enterprise systems the Queensland government approach}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {837-847}, Year = {2001} } @inproceedings{ Sedera.Tan2007-ReconceptualizingUsageContemporary, Author = {Sedera, Darshana and Tan, Felix B.}, Title = {Reconceptualizing Usage for Contemporary Information System Success}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1344-1355}, Note = {Presented in track IS Research Methodologies, session IS-Success, on Thu, 7. Jun from 14:45-15:15}, Abstract = {System Usage has been employed as a key variable in Information System (IS) success research over the past three decades. Despite the obvious popularity of employing Usage as a measure of IS success, a recent study by Burton-Jones and Straub (2006) allude to the weaknesses in Usage in IS research. The key weaknesses they identified include; lack of theoretical grounding, no widely accepted definition, and the use of unsystematized measures. In an attempt to address the aforementioned weaknesses in prior studies, this study reconceptualizes Usage employing four interrelated dimensions. The Adaptive Structuration Theory provides the much required theoretical grounding for distilling rich and comprehensive Usage measures for contemporary IS.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Sedera, Darshana and Tan, Felix B. and Sharmistha, Dey}, Title = {Identifying and evaluating the importance of multiple stakeholder perspective in measuring ES-success}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {570-583}, Note = {142_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Sedera, Wasana and Rosemann, Michael and Doebeli, Gabriella}, Title = {A process modelling success model: insights from a case study}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1736-1743}, Year = {2003} } @inproceedings{ Author = {Sedera, Wasana and Rosemann, Michael and Gable, Guy G.}, Title = {Measuring Process Modelling Success}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {331-341}, Year = {2002} } @inproceedings{ Author = {Seen, Megan and Rouse, Anne C.}, Title = {The effect of quality certification on the software development process}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {751-765}, Year = {1998} } @inproceedings{ Seen.Rouse.ea2007-ExplainingandPredicting, Author = {Seen, Megan and Rouse, Anne C. and Beaumont, Nicholas}, Title = {Explaining and Predicting Information Systems Acceptance and Success: An Integrative Model}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1356-1367}, Note = {Presented in track IS Research Methodologies, session IS-Success, on Thu, 7. Jun from 15:15-15:45}, Abstract = {This paper proposes a new model the Information Systems Acceptance (ISA) model - to explain and predict IS acceptance. Drawing on previous literature, and the results of a series of case studies, the ISA model integrates four sets of factors influencing IS acceptance: (i) technology characteristics; (ii) management actions; (iii) service quality; and (iv) system use, user satisfaction and system outcomes. These sets of factors are drawn from well-established frameworks. Building on established theories, the model incorporates previous research, overcomes some of the limitations associated with these individual theories, and assembles IS acceptance factors into a comprehensive and useable conceptual framework}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Seethamraju, Ravi}, Title = {Measurement of user-perceived web quality}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1745-1757}, Year = {2004} } @inproceedings{ Author = {Seetharaman, Priya and Paul, Souren}, Title = {Organizational memory in group decision making: use of constructive group conflict}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1744-1759}, Year = {2003} } @inproceedings{ Author = {Seidel, Gunter and Back, Andrea}, Title = {Success factor validation for global ERP programmes}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {340-351}, Abstract = {The success of current global enterprise resource planning (ERP) programmes depends on a wider range of factors than encountered in previous ERP efforts. Therefore, a better understanding of how these factors contribute to the effectiveness of ERP will aid programme development. To this end, the validity of twelve success factors with two to seven associated management actions derived by prior research was verified by a survey evaluated with structural equation modelling (SEM) based on the partial least square (PLS) algorithm. This study was able to verify all twelve success factors and more than 80% of the associated management actions. The results form a predictive model of success probability of global ERP programmes.}, Year = {2009} } @inproceedings{ Seidel.Adams.ea2007-ModellingandSupporting, Author = {Seidel, Stefan and Adams, Michael and ter Hofstede, Arthur and Rosemann, Michael}, Title = {Modelling and Supporting Processes in Creative Environments}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {516-527}, Note = {Presented in track Information Industry and IS, session Information Industry and IS, on Fri, 8. Jun from 14:30-15:00}, Abstract = {Processes in the creative industries are characterised by their agile nature. First, the industry is constantly changing and recent technologies such as High Definition Television, digital production and new distribution channels are having deep impact on the industrys value chain and processes. Second, processes contain tasks that are highly creative and involve different types of knowledge workers such as producers, animation artists or compositors. Since companies in this industry are facing new competition from globalising markets they are forced to combine sound business principles with their classical focus on creativity and flexibility. Consequently, we apply business process management in this industry. With regard to the highly agile nature of the processes in this industry and due to the fact that these processes are characterised by multiple levels of structure and creativity we have developed a framework for flexible process support. The framework classifies existing approaches to process support based on different criteria. It shows what modelling techniques can be used for what process and how the process can be supported by Information Technology. Consequently, we identify methods that can be used to model different levels of flexibility. In this paper we introduce the framework and illustrate its application.}, Keywords = {ECIS, ECIS2007, research paper,Information Industry and IS}, Year = {2007} } @inproceedings{ Author = {Seidel, Stefan and Mueller-Wienbergen, Felix and Rosemann, Michael and Becker, Jörg}, Title = {A Conceptual Framework for Information Retrieval to Support Creativity in Business Processes}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2428-2439}, Abstract = {Creativity as the prerequisite for innovation is a core competitive factor in contemporary organizations. When creativity happens this involves creative persons who produce creative products in a process that cannot be fully anticipated and predescribed. We introduce the concept of pockets of creativity for those sections of a business process where creativity occurs. These sections are characterized by a high demand for flexibility and knowledge of the involved creative persons. In pockets of creativity previous knowledge is retrieved, transformed and combined into new procedures or artifacts ? in short ? innovations. Naturally, this raises the question of how pockets of creativity can be supported by information technology. Information retrieval is part of an organizations knowledge processes concerned with the representation, storage, organization, searching and finding of organizational knowledge. Informed by case studies we have conducted with organizations from the Creative Industries and drawing from existing theory, in this paper we introduce a conceptual framework for information retrieval that enables creative persons to access relevant information through a multi-perspective, hierarchical view. Such an approach both appropriately considers different ways of creative thinking and provides stimuli to a person's cognitive network fostering her creativity and thus the development of truly innovative products.}, Year = {2008} } @inproceedings{ Author = {Seidel, Stefan and Müller-Wienbergen, Felix and Karow, Milan and Rosemann, Michael}, Title = {Toward the concept of pockets of creativity in business processes}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1259-1270}, Abstract = {Creativity-intensive processes such as the development of marketing campaigns or the production of visual effects increasingly find their way into the agenda of process managers. Such processes often comprise of both well-structured, transactional parts and creative parts that often cannot be specified in terms of their process flow, required resources, and outcome. Moreover, the processes' high variability sets boundaries for the possible degree of automation. In this paper we introduce the concept of pockets of creativity as an analytic device which is hoped to support process managers in their efforts to identify and describe creative sections in business processes. We argue that this step of identifying and describing is imperative to successfully allocate resources, integrate creativity into the overall process, and introduce process automation for those parts that are well-structured and can actually be automated. Our argument rests in the examination of existent literature as well as in findings from exploratory case studies that were conducted in the film and visual effects industry in order to study processes that rely on creativity.}, Year = {2009} } @inproceedings{ Author = {Seidel, Stefan and Recker, Jan}, Title = {Using grounded theory for studying business process management phenomena}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {490-501}, Abstract = {Grounded theory has emerged as a promising research approach for generating theory in emerging and relevant domains of IS research. In this paper we advance the use of grounded theory in one important and under-researched IS domain, business process management, which is characterized by an abundance of conceptual work with very little thorough theory development. We provide an illustrative case study that shows how grounded theory allowed us to develop theories about creative organizational processes, and the influence of creativity requirements on the management of such processes. Based on the experiences gathered, we then suggest a set of key issues that highlight why and when grounded theory can be particularly suitable for the study of phenomena associated with the business process management domain. We also provide examples for other inquiries that could benefit from the use of grounded theory.}, Year = {2009} } @inproceedings{ Author = {Seidel, Stefan and Rosemann, Michael and Becker, Jörg}, Title = {How Does Creativity Impact Business Processes?}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1644-1655}, Abstract = {Business processes that involve creativity differ from conventional business processes in many respects: they have a low level of repeatability, typically are high value-add processes, are knowledge-intensive, involve creative persons, have a high demand for flexibility and are characterized by particular (creative) risks. Consequently, for the IS discipline there arise a couple of research questions in this context. The goal of this interpretive research is to develop a theory of creativity-intensive processes that can inform organizational design and the design of information systems. The central theme of this research is the awareness that creativity must be perceived as a part of business processes ? that is, part of goal-oriented acting within an organization that comprises of both creative and non-creative activities. In this paper, we introduce an initial model of the creativity-intensive process based on a qualitative exploratory study. To do so, we introduce research method, concepts as well as relationships and interactions between concepts. With this paper we aim to motivate further research on the impact of creativity on business processes and business process management within the IS discipline.}, Year = {2008} } @inproceedings{ Seidenfaden.Ortelbach.ea2007-Peer-to-PeerApplicationSystem, Author = {Seidenfaden, Lutz and Ortelbach, Björn and Schumann, Matthias}, Title = {A Peer-to-Peer Application System for Scholarly Communication}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {490-503}, Note = {Presented in track Information Industry and IS, session Information Industry and IS, on Fri, 8. Jun from 13:30-14:00}, Abstract = {The number of scientific journals and thereby the number of published articles grew with an enormous rate in the last century. In the second half of the 20th century the system seemed to abut against its boundaries, because in relation to research budgets, library budgets did not grow fast enough to cover all the scientific output produced. Price increases well above the inflation rate set by commercial publishers that bundle disproportionately high market power - especially for journals in the Science-Technical- Medicine-Sector in the last thirty years - intensified the situation even further. This situation is known as the serial crisis. New Information and Communication Technology (ICT) driven publication models are established and seem to be a promising way out of the crisis because they reduce distribution costs significantly. Especially the open access (OA) movement that advocates free electronic access to scientific output is subject to a fierce public debate. In this paper we will detail problems associated with}, Keywords = {ECIS, ECIS2007, research paper,Information Industry and IS}, Year = {2007} } @inproceedings{ Author = {Seifert, Frank and Wimmer, Andreas}, Title = {Towards Networked Banking - The Impact of IT on the Financial Industry's Value Chain}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {474-484}, Year = {2001} } @inproceedings{ Author = {Selamat, Mohamad Hisyam and Choudrie, Jyoti and Grey, Susan}, Title = {Applying Meta-Abilities to Outsourcing: An Individual Based Conceptual Framework}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2416-2427}, Abstract = {To cope with the current turbulent times, organisations' are seeking a range of solutions and one of the most publicised strategies for this in recent times is outsourcing. In the Information Systems (IS) area, outsourcing has fast become an essential part of an organisation's IS strategy. By signing outsourcing agreements, firms expect to reduce their overall Information Technology (IT) costs, focus on their core competencies, and gain superior technical resources. This paper offers a conceptual model for the area of outsourcing, which is based primarily on meta-abilities. Keywords: Outsourcing, Meta-abilities, IS strategy}, Year = {2008} } @inproceedings{ Author = {Sell, Anna and Patokorpi, Erkki and Walden, Pirkko and Anckar, Bill}, Title = {Adoption of mobile communication technology: an empirical study on females working in elderly care}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1758-1766}, Year = {2004} } @inproceedings{ Author = {Seltsikas, Philip}, Title = {Information Management in Process Based Organisations: A Case Study of Xerox Ltd}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {950-963}, Year = {1999} } @inproceedings{ Author = {Serafeimidis, Vasilis and Smithson, Steve}, Title = {The management of change for a rigorous appraisal of IT investment: The case of a}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {221-234}, Year = {1995} } @inproceedings{ Author = {Serafeimidis, Vasilis and Smithson, Steve}, Title = {Information systems evaluation: the interpretive paradigm}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {823-838}, Year = {1998} } @inproceedings{ Author = {Serafeimidis, Vasilis and Smithson, Steve and Tseng, Jimmy C.}, Title = {Complementary Approaches for Evaluating the Business Value of Information Systems lnfrastructure Investments}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {265-282}, Year = {1996} } @inproceedings{ Author = {Sese, Feliciano and Wareham, Jonathan and Bonet, Eduard}, Title = {Words and objects in information systems development: Six paradigms of information as representation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1851-1862}, Note = {473_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Seufert, S.}, Title = {Work-Based Learning and Knowledge Management: An Integrated Concept of Organizational Learning}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1413-1420}, Year = {2000} } @inproceedings{ Author = {Sevinc, Irem and D'Ambra, John G.}, Title = {Extending media richness theory: the influence of a shared social construction}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1767-1779}, Year = {2004} } @inproceedings{ Author = {Shackleton, Peter and Fisher, Julie and Dawson, Linda}, Title = {From Dog Licences to Democracy: Local Government Approaches to E-Service Delivery in Australia}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {724-735}, Year = {2005} } @inproceedings{ Author = {Shafi, A. L-Shafi and Weerakkody, Vishanth}, Title = {Understanding citizens' behavioural intention in the adoption of e-government services in the state of Qatar}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1618-1629}, Abstract = {Electronic government (e-government) has shown encouraging results in developed countries in the context of delivering electronic information and services to citizens. However, despite the many lessons that can be learned from the experiences of those e-government initiatives, developing countries are still faced with various issues pertaining to their implementation of e-government services. Like many other developing countries, the e-government initiative in the state of Qatar has faced a number of challenges since its inception in 2000. Using a survey based study this paper describes citizens' behavioural intention in terms of applying the Unified Theory of Acceptance and Use of technology (UTAUT) model to explore the adoption and diffusion of e-government services in the state of Qatar. Analysis of the results indicates that there is significant positive relationship between performance expectancy, effort expectancy, social influence and behavioural intention to use e-government services for the citizens of Qatar. Implications for practice and research are discussed.}, Year = {2009} } @inproceedings{ Author = {Shanks, Graeme and Nuredini, Jasmina and Tobin, Daniel and Moody, Daniel L. and Weber, Ron}, Title = {Representing things and properties in conceptual modelling: an empirical evaluation}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1775-1785}, Year = {2003} } @inproceedings{ Author = {Shanks, Graeme and Parr, Anne}, Title = {Positivist single case study research in information systems: a critical analysis}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1760-1774}, Year = {2003} } @inproceedings{ Author = {Shanks, Graeme and Parr, Anne and Hu, B. and Corbitt, Brian J. and Thanasankit, Theerasak and Seddon, Peter B.}, Title = {Differences in Critical Success Factors in ERP Systems Implementation in Australia and China: A Cultural Analysis}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {537-544}, Year = {2000} } @inproceedings{ Author = {Shanks, Graeme and Tay, Emily}, Title = {The role of knowledge management in moving to a customer-focused organisation}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {721-729}, Year = {2001} } @inproceedings{ Author = {Shao, Yuanpu and Oppenheim, Charles}, Title = {Expert systems in banking: British scene-a preliminary report}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {617-630}, Year = {1994} } @inproceedings{ Author = {Sharkey, Ultan and Scott, Murray and Acton, Thomas}, Title = {The influence of quality on the success of e–commerce systems}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1711-1722}, Note = {453_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Sharma, Rajeev and Yetton, Philip}, Title = {The Contingent Effects of Management Support and Task Interdependence On Successful IS Implementation: A Meta-Analysis}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1286-1296}, Year = {2001} } @inproceedings{ Author = {Sharma, Rajeev and Yetton, Philip}, Title = {An evaluation of a major validity threat to the technology acceptance model}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1170-1175}, Year = {2001} } @inproceedings{ Author = {Sharma, Sanjeev and Bock, Gee-woo}, Title = {Factor's Influencing Individual's Knowledge Seeking Behaviour in Electronic Knowledge Repository}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {390-403}, Year = {2005} } @inproceedings{ Sharma.Dick.ea2007-Self-RegulationandE-Learning, Author = {Sharma, Sheryl and Dick, Geoff and Chin, Wynne W. and Land, Lesley}, Title = {Self-Regulation and E-Learning}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {383-394}, Note = {Presented in track E-Work, session E-Learning \& Collaboration 2, on Fri, 8. Jun from 08:45-09:15}, Abstract = {E-learning is a rapidly growing form of organizational learning and is being widely used to train and educate employees. However, the specific learner characteristics that lead to performance in an e-learning environment are unclear. This study investigated this problem in corporate e-learning environments from an academic self-regulated learning (SRL) perspective. A causal model was introduced, highlighting dimensions of self-regulation hypothesized to be predictors of perceived e-learning performance, in terms of mastery, retention and job performance. The eight dimensions of academic self-regulation considered are intrinsic goal orientation, extrinsic goal orientation, self- efficacy for SRL, computer self-efficacy, e-learning self-efficacy, time management, environment management, and help seeking. Quantitative data was gathered using an online questionnaire which was administered to employees at four major organizations and a group of students undertaking a postgraduate Information Technology course at the University of New South Wales, who are also full-time employees at various organizations. Statistical analyses performed using the Partial Least Squares (PLS) technique demonstrated that e-learners with higher levels of intrinsic goal orientation, self-efficacy for SRL, e-learning self-efficacy, and environment management are likely to have better e-learning course performance. This study has both theoretical and practical implications for researchers, organizations and learners.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Shaw, Duncan R. and Holland, Christopher P. and Kawalek, Peter and Snowdon, Bob and Warboys, Brian}, Title = {Electronic commerce strategy in the U.K. electricity industry: the case of Electric Co and Dataflow Software}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1780-1788}, Year = {2004} } @inproceedings{ Author = {Shaw, Gregory J.}, Title = {A study into the determinants of IT consultant engagement success in the Australian public sector}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1616-1624}, Year = {1998} } @inproceedings{ Author = {Shaw, Michael J. and Bichler, Martin and Klein, Stefan and Langdon, Christoph S. and Tan, G. W.}, Title = {Panel: Panels on Electronic Commerce}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1074-1074}, Year = {2000} } @inproceedings{ Author = {Shaw, Michael J. and Blanning, R. W. and Koehler, Gary and O'Keefe, Bob and Whinston, Andy}, Title = {Panel: Panels on Electronic Commerce}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1074-1074}, Year = {2000} } @inproceedings{ Author = {Shchiglik, Clarry and Barnes, Stuart J. and Scornavacca, Eusebio}, Title = {Developing Measures of Wireless Game Quality: A Three-Step Approach}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2520-2531}, Abstract = {The potential market for m-commerce now consists of 2.5 billion users worldwide. In addition, as with more traditional computer-mediated environments, games are once again proving to be a dominant application. In particular, games are predicted to become the main driver in the m-commerce entertainment space. A key ingredient to the success of these wireless games is destined to be their quality. This is an area that has thus far been neglected by literature. The research performed in this paper develops, validates and demonstrates the usefulness of an instrument that specifically evaluates the quality of wireless games. Data collected by the instrument is grounded in subjective impressions. However, this data can be applied in quantitative analysis for the production of wireless game metrics such as the Wireless Game Quality Index. These objectives are carried out through a three-step methodology. First, an instrument to measure the construct of interest, wireless game quality is developed. Then the instrument's validity is examined and usefulness demonstrated in two phases of testing on wireless games. A five dimension structure of wireless game quality is revealed along with a validated 23-item instrument. The paper rounds off with conclusions and future directions for research and practice in this area.}, Year = {2008} } @inproceedings{ Author = {Shin, Namchul}, Title = {The impact of information technology on the performance of diversified firms}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1786-1800}, Year = {2003} } @inproceedings{ Author = {Shochot, John}, Title = {A discussion of certain implications on software development of the copyright law}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {157-162}, Year = {1993} } @inproceedings{ Author = {Shun, Cai and Yunjie, Xu}, Title = {Order effects on consumer product choices in online retailing}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1056-1064}, Note = {286_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Sia, Choon-Ling}, Title = {Virtual Organizations: The Business Design for the Twenty-First Century}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {554-559}, Year = {2000} } @inproceedings{ Author = {Sidiropoulou, Aikaterina and Moustakas, Evangelos}, Title = {E-disputes at the crossroads: A stakeholder analysis of on-line dispute resolution mechanisms (ODR)}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2983-2994}, Abstract = {The growth in e-commerce has been accompanied by a large number of disputes related to the online commercial interactions causing high litigation expenses and outstanding delays during the decision process. The distinct of such disputes in e-commerce have also led to the growth of online dispute resolution mechanisms popularly known as ODR. In this paper, we provide an exploratory understanding and conceptualization of ODR. Based on critical characteristics of ODR, we identify the various types of on-line transactions where ODR could be used and highlight its positive contribution in tackling these problems. Furthermore, we identify the key stakeholders as well as the secondary players in the ODR process and enunciate the roles played by them in order to move towards the development of an effective international dispute resolution framework on-line.}, Year = {2009} } @inproceedings{ Author = {Sieber, Pascal}, Title = {Dr. Materna GmbH on its Way to be a Virtual Corporation?}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1259-1274}, Year = {1996} } @inproceedings{ Author = {Sieber, Pascal}, Title = {Swiss Firms on the Internet: An Empirical Study}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {183-200}, Year = {1996} } @inproceedings{ Author = {Sieber, Pascal}, Title = {Virtuality in the IT Industry - Some Examples}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1343-1356}, Year = {1997} } @inproceedings{ Author = {Sieber, Pascal}, Title = {Electronic Grocery Shops in Switzerland}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {814-818}, Year = {1999} } @inproceedings{ Author = {Siemer, Julika}, Title = {The computer and classroom teaching: towards new opportunities for old teachers}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {710-721}, Year = {1998} } @inproceedings{ Author = {Sigala, Marianna}, Title = {Implementing customer relationship management in the hotel sector: does "IT" matter?}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1801-1813}, Year = {2003} } @inproceedings{ Author = {Sigala, Marianna}, Title = {Unraveling the impact of information and communication technologies (ICT) on restaurant productivity}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1814-1815}, Year = {2003} } @inproceedings{ Author = {Sigala, Marianna}, Title = {Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1789-1800}, Year = {2004} } @inproceedings{ Author = {Sigala, Marianna}, Title = {Internet and Inter-Firm Relations in the Business Travel Management Distribution Chain}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1021-1032}, Year = {2005} } @inproceedings{ Author = {Sigala, Marianna and Christou, Evangelos}, Title = {Investigating the impact of e-customer relationship management on hotels ´website service quality}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1974-1986}, Note = {503_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Silva, Antonio Rito and Galhardas, Helena and Sousa, Paulo and Silva, Jorge and Sousa, Pedro}, Title = {Designing Distributed Databases from an Organisational Perspective}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {57-74}, Year = {1996} } @inproceedings{ Author = {Silva, Leiser and Dhillon, Gurpreet and Backhouse, James}, Title = {Developing A Networked Authority: Nature and Significance of Power Relationships}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {511-525}, Year = {1997} } @inproceedings{ Author = {Simon, Bernd and Haghirian, Parissa and Schlegelmilch, Bodo B.}, Title = {Case Study Teaching Via Collaborative Information Technology}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1333-1342}, Year = {2002} } @inproceedings{ Author = {Simon, Katrin and Sanchez, Pedro J. and Olazapan, Mikel}, Title = {IT- based product and process innovation: a case from the Spanish legal information sector}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1351-1365}, Year = {1998} } @inproceedings{ Author = {Simonsen, Jesper}, Title = {Involving Customer Relations in Contextual Design - a Case Study}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1153-1162}, Year = {1996} } @inproceedings{ Author = {Simonsen, Jesper}, Title = {Linking Design to Business Strategy Through Functional Analysis}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1314-1327}, Year = {1997} } @inproceedings{ Author = {Simonsen, Jesper and Pors, Jens Kaaber}, Title = {Conditions for change related to groupware in a distributed organization - a case study}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1816-1829}, Year = {2003} } @inproceedings{ Simonsson.Johnson.ea2007-Model-BasedITGovernance, Author = {Simonsson, Mårten and Johnson, Pontus and Wijkström, Hanna}, Title = {Model-Based IT Governance Maturity Assessments with Cobit}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1276-1287}, Note = {Presented in track IS/IT Management, session Strategic Decisions, on Sat, 9. Jun from 11:30-12:00}, Abstract = {IT governance (ITG) is today an executive level concern in many enterprises, but a method for credible, reliable, and cost efficient ITG maturity assessment has been lacking. Control OBjectives for Information and related Technology (Cobit) is best practice in the area, but the method requires an experienced analyst to perform the assessment and the provided analysis framework is vague and ambiguous. This paper presents a Cobit-based method designed to overcome the featured problems. It comprises a modeling language for ITG based on Cobit, and a transparent analysis framework which enables aggregation of single metrics into comprehensive maturity scores. The applicability is tested in a small case study. Results show that the method can be used to conduct time-efficient, valid and reliable ITG maturity assessments without the help of an experienced analyst}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Sims, Julian and Powell, Philip and Vidgen, Richard T.}, Title = {E-learning: planned and emergent strategies}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1801-1813}, Year = {2004} } @inproceedings{ Author = {Sims, Julian and Powell, Philip and Vidgen, Richard T.}, Title = {E-Learning and the Digital Divide: Perpetuating Cultural and Socio-Economic Elitism in Higher Education}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1612-1621}, Year = {2005} } @inproceedings{ Author = {Singh, Mohini and Sarkar, Praditpa and Dissanayake, Dushantha and Pittachayawan, Siddhi}, Title = {Diffusion of E-Government Services in Australia: Citizens' Perspectives}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1227-1238}, Abstract = {The aim of this paper is to illustrate the diffusion of e-government in urban Australia. The theory of innovation diffusion is used to guide the research accomplished via a survey method. Research findings included in this paper highlight the use of E-Gov service at three levels of administration by urban citizens in Australia and the usefulness of bundled services offering a one stop shop for citizens. Findings discussed in this paper also highlight that factors such as cost and time saving, convenience and online tracking facility significantly impact the adoption of E-Gov services by citizens. It also suggests that the level and frequency of E-Gov service use and access is dependent on the regularity of its need by citizens. Access to technology, socio-economic status and level of education also influence E-Gov adoption by citizens.}, Year = {2008} } @inproceedings{ Author = {Singh, Shreyan and Chhatwal, Sohrab Singh and Yahyabhoy, Taha Mohammed and Heng, Yeo Chin}, Title = {Dynamics Of Innovation In E-banking}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1527-1537}, Year = {2002} } @inproceedings{ Author = {Sipior, Janice C. and Ward, Burke T.}, Title = {Email Privacy from a United States Perspective}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {989-994}, Year = {1996} } @inproceedings{ Author = {Sipior, Janice C. and Ward, Burke T.}, Title = {Sexual Harassment Via Employee E-mail: An International Issue Or Just A United States Quirk?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {313-320}, Year = {1997} } @inproceedings{ Author = {Sipior, Janice C. and Ward, Burke T.}, Title = {The ethical issued of using cookies from a United States perspective}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {584-597}, Year = {1998} } @inproceedings{ Author = {Sipior, Janice C. and Ward, Burke T.}, Title = {Cyberliability: Is the Chief Privacy Officer the Solution?}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {177-187}, Year = {2001} } @inproceedings{ Author = {Sipior, Janice C. and Ward, Burke T. and Bonner, P. G.}, Title = {The United States Responds to Spam}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {737-744}, Year = {2000} } @inproceedings{ Author = {Sipior, Janice C. and Ward, Burke T. and Marzec, Joanna Z.}, Title = {An Initiative To Narrow The Digital Divide : Preliminary Results}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1287-1296}, Year = {2002} } @inproceedings{ Author = {Sipior, Janice C. and Ward, Burke T. and Rainone, Sebastian M.}, Title = {The Ethical Dilemma of Employee E-mail Privacy in the United States}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {777-787}, Year = {1997} } @inproceedings{ Siponen.Willison2007-CriticalAssessmentof, Author = {Siponen, Mikko and Willison, Robert}, Title = {A Critical Assessment of IS Security Research between 1990-2004}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1551-1559}, Note = {Presented in track IS Security \& Risk, session IS Security Introduction, on Thu, 7. Jun from 18:15-18:45}, Abstract = {This paper reviews the IS security literature for the period 1990-2004. More specifically three security journals and the top twenty IS journals were examined. In total 1280 papers were analysed in terms of theories, research methods and research topics. Our research found that 1043 of the papers contained no theory. In addition, almost 1000 of the papers were categorized as subjective-argumentative in terms of methodology, with field experiments, surveys, case studies and action research accounting for less that 10% (8.10%) of all the papers. Fifty nine research topics were identified with fourteen of these topics totaling 71.05% of the articles. This papers offers implications for future research directions on IS security, scholars to publish IS security research, tenure practice, and IS security classification schemas.}, Keywords = {ECIS, ECIS2007, research paper,IS Security & Risk}, Year = {2007} } @inproceedings{ Author = {Siregar, Jo-Ann and Tan, Michael T. K.}, Title = {Leveraging Theoretical Pluralism in qualitative IS research: The example of IS professionals' identity as a complex phenomenon}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1814-1826}, Year = {2004} } @inproceedings{ Author = {Skogseid, Ingjerd and Hanseth, Ole}, Title = {Local Actors Build Broadband Infrastructure}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1697-1708}, Year = {2005} } @inproceedings{ Author = {Slamka, Christian and Luckner, Stefan and Seemann, Thomas and Schröder, Jan}, Title = {An Empirical Investigation of the Forecast Accuracy of Play-Money Prediction Markets and Professional Betting Markets}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {528-538}, Abstract = {Prediction markets have proven high forecasting performance in many areas such as politics, sports and business-related fields compared to traditional instruments such as polls or expert opinions. The advantage of real-money prediction markets is to provide participants with a clear incentive to reveal their true opinion on the outcome of an event. However, it is to date unclear whether play-money prediction markets, where participants cannot suffer any losses, perform well compared to other, more strongly incentivized instruments. Thus, the goal of this paper is to compare the forecast accuracy of play-money prediction markets with that of instruments with a monetary incentive to make as accurate predictions as possible, namely fixed-odds betting. We present the results of an empirical study that compares the forecast accuracy of a play- money prediction market for the FIFA World Cup 2006 to predictions derived from odds issued by two professional betting companies. Additionally, we compare the prediction market with two more benchmarks, namely the FIFA world ranking which is based on historic data and a random predictor. We find that the play-money prediction markets for the FIFA World Cup are not significantly less accurate than the betting markets. Moreover, the prediction markets clearly outperform the FIFA world ranking as well as the random predictions.}, Year = {2008} } @inproceedings{ Author = {Smirnov, Michael I.}, Title = {The informatization of St Petersburg: A growth path}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {165-174}, Year = {1994} } @inproceedings{ Author = {Smirnov, Michael I.}, Title = {Quality Assurance Model in IS Design and Development}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {321-336}, Year = {1995} } @inproceedings{ Author = {Smith, Colin and Webster, William}, Title = {Interactive digital television and electronic public services: emergent issues}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1932-1948}, Note = {486_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Smith, Stephen and Johnston, Robert B. and Howard, Steve}, Title = {Virtual models in online shopping: do they help or hinder customers?}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1395-1406}, Note = {365_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Smith, Stephen and Shanks, Graeme and Johnston, Robert and Rahim, Md}, Title = {IOS project motivation as a determinant of project activities and business capabilities}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {617-628}, Abstract = {Interorganizational systems (IOS) are a relatively common technology in mid-to-large organizations, and much research has been conducted into why firms adopt these systems, and the types of benefits obtained. However, IOS development projects, which is where the adoption becomes crystallized, and where specific ways to use an IOS are made possible, has been largely ignored and so are poorly un-derstood. In this paper, we describe the IOS Motivation Model that explains how motivation deter-mines project activities within the limits imposed by environmental affordances. We argue that motiva-tion — the reason an IOS project is initiated — is a key determinant of the activities performed in a project and, through these activities, the types of business capabilities obtained. Two motivation types, activity control and market position, are explained in detail. Two case studies are then presented to exemplify IOS implementation projects that correspond to these two motivation types, and illustrate more clearly how motivation influences the pattern of activities performed in an IOS project. This is important for firms planning IOS implementation projects and for researchers in understanding the importance of IOS project-level motivation and its interaction with organizational strategy.}, Year = {2009} } @inproceedings{ Author = {Smits, Martin}, Title = {Group decision making for messy problems: Stakeholders, mental models and system dynamics}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {683-700}, Year = {1995} } @inproceedings{ Author = {Smits, Martin and Ackermann, Fran and Schwarzer, Bettina and Vanderpijl, John and Trahand, Jacques}, Title = {Panel: The role of group support systems in information systems strategy development and implementation}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1353-1354}, Year = {1996} } @inproceedings{ Author = {Smits, Martin and Takkenberg, C. A. Th and Vermunt, Arno}, Title = {Effects of GDSS and Cognitive Mapping in An Experimental Set-up}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {427-440}, Year = {1997} } @inproceedings{ Author = {Smits, Martin and Toppen, Roland and Ribbers, Pieter M.}, Title = {How Electronic Network Organisations Enable Mass Customisation in Financial Markets}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1558-1567}, Year = {2002} } @inproceedings{ Author = {Smolander, Kari and Ovaska, Päivi and Juvonen, Pasi}, Title = {Local software development in industry globalization}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {124-136}, Note = {32_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Smolander, Kari and Rossi, Matti and Purao, Sandeep}, Title = {Going beyond the Blueprint: Unravelling the Complex Reality of Software Architectures}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {944-954}, Year = {2005} } @inproceedings{ Author = {Smyth, Robert W.}, Title = {Achieving Success in Case Use}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1121-1126}, Year = {1997} } @inproceedings{ Author = {Smyth, Robert W.}, Title = {Use of case tools by a software vendor: a study of success indicators}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {571-583}, Year = {1998} } @inproceedings{ Author = {Smyth, Robert W.}, Title = {Understanding Case Success: A basis for Ongoing Case Adoption}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {656-667}, Year = {1999} } @inproceedings{ Author = {Smyth, Robert W.}, Title = {Challenges to Successful ERP Use}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1227-1231}, Year = {2001} } @inproceedings{ Author = {Snis, Ulrika and Svensson, Ann and Svanberg, Pia and Svensson, Lars}, Title = {Attitudes to information technology in health care professions}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2541-2554}, Abstract = {The purpose of this paper is to explore attitudes towards IT among various categories of health care staff; health care professions. We will identify problem areas that may be the reasons for why different attitudes among different professions at a healthcare organisation exist, and subsequently we will analyse how this may have impact on how to make sense of IT use. The research question is: What factors may explain differences regarding attitudes to IT among different professions in a health care organisation? The paper reports from a particular study of the "NU" healthcare organisation in west Sweden. The results reveal two main problem areas: i) the infrastructural and; ii) the socio-organisational. These are discussed as analytical implications for bridging the gaps between different professions in health care organisations.}, Year = {2009} } @inproceedings{ Author = {Snis, Ulrika Lundh}, Title = {Challenges For Knowledge Communities In Technical Work Domains}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {783-793}, Year = {2002} } @inproceedings{ Author = {Snis, Ulrika Lundh and Bernheim, Bo-Göran and Hattinger, Monika}, Title = {Towards a New design Metaphor: Supporting Boundary Objects as means of knowledge sharing in Community Networks}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1827-1840}, Year = {2004} } @inproceedings{ Author = {Snis, Ulrika Lundh and Eriksson, Owen and Grundén, Kerstin and Klecun-Dabrowska, Ela and Pries-Heje, Jan and Tamm, Gerritt and Telesko, Rainer and Truch, Edward and Yetim, Fahri}, Title = {Panel: Different approaches to evaluation of information systems}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {131-135}, Year = {2002} } @inproceedings{ Snis.Pareto2007-DesignExperiencefrom, Author = {Snis, Ulrika Lundh and Pareto, Lena}, Title = {Design Experience from Experience Design: Towards Strategies for Enhancements}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1898-1909}, Note = {Presented in track Mobile \& Emerging Technologies for IS, session METIS2, on Sat, 9. Jun from 10:00-10:30}, Abstract = {Enterprises within the experience-based economy face big challenges when investing in IS applications for their products and services. Especially, organizations and services that offer different kinds of attractions and experiences have realized the emergent use of mobile IT. In this paper we explore in what way a mobile IS design can enhance experience-based activities conducted at a Swedish regional museum. The research presents an in-depth analysis of a case study along with requirements and design activities for a location-aware, auditory museum guide, primarily aimed for people with visual and language disabilities was developed. We argue that in order to keep in pace with the on-going growth of experience-based and mobile IS design initiatives, enterprises and designer must consider its value for their businesses. Finally, we elaborate on strategies that could help organizations to assess and value such enhancements that this mobile IS application might generate for other target groups as well.}, Keywords = {ECIS, ECIS2007, research paper,Mobile & Emerging Technologies for IS}, Year = {2007} } @inproceedings{ Author = {Snoeck, M. and Dedene, G.}, Title = {Modeling the Dialogue Aspects of an Information System}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {159-165}, Year = {2000} } @inproceedings{ Author = {Snoke, Robert and Underwood, Alan}, Title = {Generic attributes of IS graduates - an Australian study}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1713-1720}, Year = {1998} } @inproceedings{ Author = {Snoke, Robert and Underwood, Alan}, Title = {An Australian IT Industry View of Generic Attributes for IS Graduates}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1037-1046}, Year = {2001} } @inproceedings{ Author = {Sobreperez, Polly}, Title = {Management collusion: Keeping the lid on the 'can of worms'}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1891-1902}, Abstract = {This paper suggests that issues surrounding non-compliance should not be dismissed as resistance but instead should be further studied by managers and developers, leading to accommodation of differing views. The technological frames of reference strand of social shaping of technology theory is used to overlay the issues arising from a case study looking at non-compliance with information systems. This procedure highlights underlying antecedent organizational conditions which are likely to underpin non-compliant behaviour. These antecedent conditions include acceptance, control and enforced proceduralisation. Examination of the procedures shows that change in these areas is within the remit of managers and yet noncompliant behaviours continue and are accepted by managers. This raises the question not of why or how these behaviours exist, but why they are allowed to continue.}, Year = {2009} } @inproceedings{ Author = {Sobreperez, Polly and Ferneley, Elaine and Wilson, Francis A.}, Title = {Tricks or Trompe L'Oeil? An Examination Workplace Resistance in an Information Rich Managerial Environment}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {484-494}, Year = {2005} } @inproceedings{ Author = {Sockalingam, Siva and Doswell, Andrew}, Title = {A Conflict Strategy for BPR}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {602-617}, Year = {1997} } @inproceedings{ Author = {Söderlund, R. and Brännback, Malin}, Title = {Computer-Based Drug Therapy: Challenging More than 700 Years of Traditions}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1294-1301}, Year = {2000} } @inproceedings{ Author = {Söderström, Mikael and Nordström, Torbjörn}, Title = {A Careful Cultivation of the IS Change Process}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {679-691}, Year = {1999} } @inproceedings{ Author = {Soh, Christina and Woon, Wee Min}, Title = {A framework for assessing IT policy implementation: an analysis of Singapore's IT2000 implementation in the education sector}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1109-1122}, Year = {1998} } @inproceedings{ Author = {Soh, Pek Hooi and Ang, James}, Title = {The role of the Singapore government in national computerisation}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {39-47}, Year = {1993} } @inproceedings{ Author = {Sojer, Manuel and Schläger, Christian and Locher, Christian}, Title = {The CIO – hype,science and reality}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1232-1243}, Note = {329_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Sokura, Bertta and Tuunainen, Virpi K. and Öörni, Anssi}, Title = {The role of training in decreasing anxiety among experienced computer users}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2109-2120}, Abstract = {Surprisingly, in addition to inexperienced computer users, also those who have used different software applications at least to moderate extent can have feelings of anxiety with their use of computers. This paper examines the role of training in decreasing anxiety among experienced computer users. More specifically, the role of training is studied in relation to computer anxiety, behavioral beliefs and self-efficacy, which are the key mental constructs training may impact. 96 adult and university students, who attended a CDL course on voluntary basis, participated in this longitudinal study. The results suggest that training is an effective tool to decrease anxiety and promote self-efficacy even among experienced users. In addition this study calls in the question of the relation of computer anxiety and ease of use.}, Year = {2009} } @inproceedings{ Author = {Somasundaram, Ramanathan and Karlsbjerg, Jan}, Title = {Research philosophies in the IOS adoption field}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1830-1845}, Year = {2003} } @inproceedings{ Author = {Son, Sertaç and Weitzel, Tim and Gladyszewski, Thomas}, Title = {Assessing the influence of management control on it performance-an empirical analysis}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1019-1030}, Note = {261_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Sorensen, Carsten and Damsgaard, Jan and Lyytinen, Kalle and Pica, Daniele}, Title = {Panel: Mobile interaction and pervasive social technologies}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1846-1858}, Year = {2003} } @inproceedings{ Author = {Soukhoroukova, Arina and Spann, Martin}, Title = {New Product Development with Internet-Based Information Markets: Theory and Empirical Application}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1446-1457}, Year = {2005} } @inproceedings{ Author = {Sourenkova, Tatiana and Louvieris, Panos}, Title = {IT Outsourcing in Tourism Businesses in the UK: Decision-Making Approach}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {773-784}, Year = {2005} } @inproceedings{ Spagnoletti.Resca2007-FrameworkManagingPredictable, Author = {Spagnoletti, Paolo and Resca, Andrea}, Title = {A Framework for Managing Predictable and Unpredictable Threats: The Duality of Information Security Management}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1539-1550}, Note = {Presented in track IS Security \& Risk, session IS Security Introduction, on Thu, 7. Jun from 17:45-18:15}, Abstract = {Information systems security is a challenging research area in the context of IS. In fact, it has strong practical implications for the management of Information Systems and, at the same time, it gives very interesting insights into understanding the process of social phenomena when communication information technologies are deployed in organizations. Current standards and best practices for the design and management of information systems security, recommend structured and mechanistic approaches, such as risk management methods and techniques, in order to address security issues. However, risk analysis and risk evaluation processes have their limitations, when security incidents occur, they emerge in a context, and their rarity and even their uniqueness give rise to unpredictable threats. The analysis of these phenomena which are characterized by breakdowns, surprises and side-effects, requires a theoretical approach which is able to examine and interpret subjectively the detail of each incident. The aim of this paper is to highlight the duality of information systems security, providing an alternative view on the management of those aspects already defined in the literature as intractable problems.}, Keywords = {ECIS, ECIS2007, research paper,IS Security & Risk}, Year = {2007} } @inproceedings{ Author = {Spahn, Michael and Dörner, Christian and Wulf, Volker}, Title = {End User Development of Information Artefacts: A Design Challenge for Enterprise Systems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {482-493}, Abstract = {Delivering the right information at the right time to the right persons is one of the most important requirements of today's business world. Business users have to deal with changing information needs, but suffer from their inability of adapting the used information systems to support their changing needs. Enterprise Resource Planning (ERP) systems, which act as the main source of information in many enterprises, are still too complex to be adapted to current information needs and working practises by business users themselves. Business users face considerable challenges when trying to use tools to create individual information artefacts to support and facilitate their working tasks. Targeted at improving the design of such tools, we started our design process with a qualitative empirical study, presented in this paper. The study discloses main problem areas business users face and identifies design challenges from an End User Development (EUD) point of view. The study was conducted as a combination of semi-structured interviews and a participatory design workshop, which were analysed to derive design constraints for EUD tools.}, Year = {2008} } @inproceedings{ Author = {Spahn, Michael and Dörner, Christian and Wulf, Volker}, Title = {End User Development: Approaches Towards a Flexible Software Design}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {303-314}, Abstract = {Acknowledging the competition in today's global markets demands enterprises to be resilient in order to survive. Therefore product life cycles shorten and new customer segments have to be addressed permanently. Obviously, such environments require flexible information systems, which can be adapted quickly to the enterprises' changing needs, without spending vast amounts of resources. Using End User Development (EUD) approaches can help to solve this dilemma by enabling software developers to create information systems that can even be adapted by technically inexperienced end users. This reduces time and costs needed for adaptations and increases their quality by avoiding potential misunderstandings between business users and IT experts. This paper presents a broad overview of existing EUD approaches. Based on this, it provides recommendations, how EUD design principles can be used conjointly, to develop embedded design environments for end users. We describe and classify EUD approaches taken from the literature, which are suitable approaches for different groups of end users. Implementing the right mixture of EUD approaches leads to embedded design environments, having a gentle slope of complexity. Such environments enable differently skilled end users to perform system adaptations on their own.}, Year = {2008} } @inproceedings{ Author = {Spiekermann, Sarah and Ziekow, Holger}, Title = {RFID: A 7-Point Plan to Ensure Privacy}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {688-699}, Year = {2005} } @inproceedings{ Spil.Salmela2007-InterOrganizationalEvaluation, Author = {Spil, Ton A. M. and Salmela, Hannu T. T.}, Title = {Inter Organizational Evaluation of SISP; What New Criteria Are Needed?}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1252-1264}, Note = {Presented in track IS/IT Management, session Strategy and Innovation, on Sat, 9. Jun from 10:00-10:30}, Abstract = {During the three decades of research and practice, the image of Strategic Information Systems Planning has changed considerably. Flexibility, creativity, strategic thinking, and sharing of knowledge are seen as the new way to both formulate and realize strategy. IT governance has provided a more flexible concept to discuss managerial efforts to align IT with business. But maybe the most important change has been left unattended, that is the introduction of information strategy in networks. Still, many organizations continue to use planning as a way to support their decision-making internally without co-operating with their business partners. Also the view of evaluating SISP effectiveness has matured. A recent research concluded six dimensions for evaluating the planning process and four criteria for evaluating its effectiveness. These studies are mainly quantitative and this paper qualitatively validates the same dimensions in a case study. Two inter organizational studies add five new factors: competitive pressure, trading partner readiness, contractual level, financial agreements and certainty of implementation. This study used the internal dimensions and criteria as basis for conducting a qualitative evaluation of SISP in two case studies, one single organization case and one inter organizational case. The results of the first case confirm that these criteria provide a good basis for overall evaluation of SISP internally. In addition to the internal theory based evaluation, also an inter organizational exploration was done to explore the differences and the new evaluation criteria needed. The result is a conceptual interview framework to be tested in practice.}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Sridharan, Bhavani and Deng, Hepu and Corbitt, Brian J.}, Title = {An ontology-driven topic mapping approach to multi-level management of e-learning resources}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1187-1198}, Abstract = {An appropriate use of various pedagogical strategies is fundamental for the effective transfer of knowledge in a flourishing e-learning environment. The resultant information superfluity, however, needs to be tackled for developing sustainable e-learning. This necessitates an effective representation and intelligent access to learning resources. Topic maps address these problems of representation and retrieval of information in a distributed environment. The former aspect is particularly relevant where the subject domain is complex and the later aspect is important where the amount of resources is abundant but not easily accessible. Conversely, effective presentation of learning resources based on various pedagogical strategies along with global capturing and authentication of learning resources are an intrinsic part of effective management of learning resources. Towards fulfilling this objective, this paper proposes a multi-level ontology-driven topic mapping approach to facilitate an effective visualization, classification and global authoring of learning resources in e-learning.}, Year = {2009} } @inproceedings{ Author = {Srisarkun, Vilasinee and Cooper, Joan and Jittawiriyanukoon, Chanintorn}, Title = {A Model For Self-similar Search In Image Database With Scars}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {518-527}, Year = {2002} } @inproceedings{ Author = {Stacey, Patrick and Nandhakumar, Joe}, Title = {Responding to games development challenges through mood-mediated improvisation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {949-960}, Note = {242_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Staehr, Lorraine and Shanks, Graeme and Seddon, Peter B.}, Title = {Understanding the business consequences of ERP use}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {471-482}, Note = {117_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Stahl, Bernd and Chiarini Tremblay, Monica and LeRouge, Cynthia}, Title = {Focus groups and critical social IS research: How the choice of method can promote emancipation of respondents and researchers}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1114-1125}, Abstract = {Critical social research in information systems has been gaining prominence for some time and is increasingly viewed as a valid research approach. One problem of the critical tradition is that there is a lack of empirical research. A contributing factor to this gap in the literature is the lack of agreement on what constitutes appropriate methodologies for critical research. The present paper contributes to this debate by outlining the role that focus group research can play in the critical approach. The paper outlines the main characteristics of critical research with an emphasis on its emancipatory faculties. It then goes on to review the focus group method in general and gives an account of two research projects that used focus groups as a method of data collection. It is argued that focus groups can contribute to emancipation of researchers as well as respondents. This argument is built upon the critical theories of the two most prominent theorists currently relied upon in critical social IS research, namely Jürgen Habermas and Michel Foucault. The paper ends with a critical reflection of the shortcomings of focus groups as a critical method and of the specific approach chosen in this paper.}, Year = {2009} } @inproceedings{ Author = {Stahl, Bernd Carsten}, Title = {A Critical View of the Ethical Nature of Interpretive Research: Paul Ricour and the Other}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {25-36}, Year = {2005} } @inproceedings{ Author = {Stahl, Bernd Carsten}, Title = {Design as Reification, Commodification, and Ideology: A Critical View of IS Design Science}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {207-218}, Abstract = {The discourse on design science in information systems purports to offer an alternative to the currently dominant discourse on behavioural science. It suggests that information systems are concerned with the social and organisational use of technological artefacts. While research on the social side of these is well established, the understanding of their technical development is less advanced. In this paper I suggest a very different reading of the design science discourse by applying some ideas of critical theory to the discourse. From the critical perspective one can interpret the design science discourse as an attempt to create legitimacy for a particular view of information systems. Such purposive discourses are not problematic per se but they can be detrimental to the main aim of critical research, namely emancipation. A concentration on design can lead to the reification and commodification of information systems. It can contribute to and reproduce ideologies which entrench advantages for some groups to the detriment of others. The paper will conclude by discussing how scholars interested in design science can avoid these problems.}, Year = {2008} } @inproceedings{ Author = {Stamoulis, D. S. and Gouscos, D. and Georgiadis, P. and Martakos, Drakoulis I.}, Title = {Re orienting information systems for customer centric service: The case of the Greek Ministry of Finance}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {977-986}, Year = {2001} } @inproceedings{ Author = {Stamoulis, D. S. and Martakos, D. I. and Georgiadis, P. and Mamaletos, J.}, Title = {Extending conventional systems analysis methodologies to fit the business state using competition analysis framework}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {793-804}, Year = {1995} } @inproceedings{ Author = {Stamoulis, D. S. and Martakos, D. I. and Introna, Lucas D.}, Title = {"Systems for users, not for observers" The tailorability concept}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1011-1024}, Year = {1998} } @inproceedings{ Author = {Stamoulis, D. S. and Mentzas, Gregoris and Martakos, D. I.}, Title = {Higher Education Institutions: A Case for IT-driven Business Process Re- engineering?}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {441-459}, Year = {1997} } @inproceedings{ Author = {Stamoulis, D. S. and Patel, Nandish V. and Martakos, D. I.}, Title = {A Systems Architecture Model and Implementation Platforms for Tailorable Information Systems}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {313-322}, Year = {1996} } @inproceedings{ Author = {Stamper, Ronald K. and Liu, Kecheng and Huang, Kaiyin}, Title = {Organizational morphology in re-engineering}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {729-738}, Year = {1994} } @inproceedings{ Author = {Standing, Craig}, Title = {Myths and the art of deception in information systems}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1238-1251}, Year = {1998} } @inproceedings{ Author = {Standing, Craig}, Title = {The Requirements of Methodologies for Developing Web Applications}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {548-557}, Year = {2001} } @inproceedings{ Author = {Standing, Craig and Vasudavan, T.}, Title = {Diffusion of Internet Technologies in Travel Agencies in Australia}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1112-1122}, Year = {2000} } @inproceedings{ Author = {Stanger, Nigel and Pascoe, Richard}, Title = {Environments for Viewpoint Representations}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {367-382}, Year = {1997} } @inproceedings{ Author = {Stanoevska-Slabeva, Katarina}, Title = {Towards a reference model for m-commerce applications}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1859-1870}, Year = {2003} } @inproceedings{ Author = {Stanoevska-slabeva, Katarina and Hoegg, Roman}, Title = {Towards Guidelines for Design of Mobile Services}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1376-1387}, Year = {2005} } @inproceedings{ Author = {Stanoevska-Slabeva, Katarina and Schmid, B.}, Title = {Cross-Supplier Bundling of Tourist Products with Multi-Vendor Catalogs}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1084-1089}, Year = {2000} } @inproceedings{ Author = {Stavroulas, Yiannis and Varvarigou, Theodora and Kouroupis, Yiannis and Tsiara, Katerina}, Title = {Ozone : An Insulating Layer Between Ontologies, Databases And Object-oriented Applications}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {463-472}, Year = {2002} } @inproceedings{ Author = {Stea, Bob and Harindranath, G.}, Title = {Public sector ICT management strategy and its impact on e-government: a case study}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1117-1127}, Note = {304_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Steenbeek, Wouter and Wijngaert, Lidwien van de and Brand, Mischa van den and Brinkkemper, Sjaak and Harmsen, Frank}, Title = {Sourcing Decision-Making: Elicitating Consultancy Knowledge Using Policy Capturing}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1422-1433}, Year = {2005} } @inproceedings{ Stefanov.List2007-ExplainingDataWarehouse, Author = {Stefanov, Veronika and List, Beate}, Title = {Explaining Data Warehouse Data to Business Users - A Model-Based Approach to Business Metadata}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2062-2073}, Note = {Presented in track Organizational \& Enterprise Engineering, session Models and Methods, on Thu, 7. Jun from 18:45-19:15}, Abstract = {Data Warehouse systems today represent a single source of information for analyzing the development and results of an enterprise organization in a changing environment. The data in the data warehouse describes events and statuses of business processes, products and services, goals and organizational units, and generally mirrors every aspect of the structure and behavior of the organization. Business users are accustomed to their own vocabularies and concepts, and data interpretation is greatly improved by knowledge about context. Surprisingly, information about the relationship between the data warehouse data and the organization is not made available to the data warehouse users or even recorded in a suitable way. In this paper, we present an approach that uses enterprise models and modeling techniques to record the at present mainly implicit knowledge about this relationship. We use models to derive Business Metadata, which forms an additional level of abstraction on top of the data-oriented data warehouse structure. Business metadata makes context knowledge easily accessible and improves the data interpretation for the business users.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Stein, Stefan and Hampe, J. Felix}, Title = {Providing Spontaneous WLAN Guest Access as a Mobile Value Added Service}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {110-120}, Abstract = {In this paper we describe the design and realization of a system that allows guests to connect to a company's internet-access channel via wireless local area network (WLAN). The core of the corporate infrastructure stays protected against unauthorized access. Although a growing number of companies provide WLAN access for their employees, guest access is rarely granted due to security concerns and substantial maintenance hurdles. Even if a network administrator might be willing to provide such access, it often would be done manually with substantial time delay. The solution we propose to solve this problem and to simplify the whole procedure is based on establishing a chain of trust. An authorized corporate user assumes the role of a host who invites and trusts his guests, thus he issues access codes together with the invitations. The system we propose is composed of two scenarios.}, Year = {2008} } @inproceedings{ Author = {Stenmark, Dick}, Title = {Failures of reward-driven behaviour in industry: a case of systems, management and creativity}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1841-1852}, Year = {2004} } @inproceedings{ Author = {Stenmark, Dick}, Title = {How Intranets Differ from the Web: Organisational Culture's Effect on Technology}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {154-165}, Year = {2005} } @inproceedings{ Author = {Stenmark, Dick}, Title = {Knowledge Sharing on a Corporate Intranet: Effects of Re-Instating Web Authoring Capability}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {13-24}, Year = {2005} } @inproceedings{ Author = {Stenmark, Dick}, Title = {Web 2.0 in the Business Environment: The New Intranet or a Passing Hype?}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2064-2075}, Abstract = {There is much talk about the Web 2.0 in the trade press but it is still very difficult to precisely define what it is. Is it yet another technology buzz word or does the concept capture something genuinely new? In this paper we review the literature and examine the main arguments for and against Web 2.0 as a useful concept. From a supportive/obstructive and active/passive management perspective we devise four possible scenarios for Web 2.0 and the enterprise. Based on traditional intranet management principles we discuss whether or not these ideas can successfully be applied to intranets. We argue that although the Web 2.0 concept does contain a core of attitudes, ideas, and services that mark a shift in the way we interact over the Web, the edges are too difficult to define. Hence, Web 2.0 may be an empirical phenomenon that people talk about but as an analytical concept it has little to offer. Still, the technologies associated with Web 2.0 have made their entrance in the corporate world, and commentators already speak of intranet 2.0 or Enterprise 2.0. We conclude that more research on intranet 2.0 or Enterprise 2.0 is needed in order to guide tomorrow's managers.}, Year = {2008} } @inproceedings{ Author = {Stephens, R. A. and Probert, S. K.}, Title = {Authentic Intervention in Information Systems Practice}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {64-70}, Year = {2000} } @inproceedings{ Stevenson.Bandara2007-EnhancingBestPractice, Author = {Stephenson, Christine and Bandara, Wasana}, Title = {Enhancing Best Practice in Public Health: Using Process Patterns for Business Process Management}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2123-2134}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session E-Government, on Fri, 8. Jun from 14:00-14:30}, Abstract = {Business Process Management (BPM) is often perceived as a top priority concern in organisations; both in public and private sectors. Process modeling is an embedded component of most BPM initiatives, yet a resource intensive task. How process models can be derived efficiently (i.e. with less resources and time) and effectively (at a high quality to meet the specific needs) is an integral element of interest to most organisations, however, this area of research is still in its infancy. This paper aims to address this gap by proposing a process-pattern based approach to process modeling. The overall study design consists of an action research approach, depicting how the proposed process pattern concept has been derived and evaluated within an Australian based public health institution. The contributions from this work are twofold. From the perspective of practice, it offers a validated high level process pattern for health services management projects. From an academic perspective: it presents a validated health services process pattern which can be used as best practice or a benchmark in further research. The action research method applied within can also be re-applied to design and validate further process patterns within different contexts.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Stirna, Janis and Persson, Anne and Aggestam, Lena}, Title = {Building knowledge repositories with enterprise modelling and patterns – from theory to practice}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {937-948}, Note = {239_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Stockdale, Rosemary and Standing, Craig}, Title = {Issues affecting benefit realisation in electronic marketplaces}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1871-1886}, Year = {2003} } @inproceedings{ Author = {Stockheim, Tim and Schwind, Michael and Wendt, Oliver and Grolik, Sven}, Title = {Coordination Of Supply Webs Based On Dispositive Protocols}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1039-1053}, Year = {2002} } @inproceedings{ Stoesser.Neumann.ea2007-TruthfulHeuristicEfficient, Author = {Stoesser, Jochen and Neumann, Dirk and Anandasivam, Arun}, Title = {A Truthful Heuristic for Efficient Scheduling in Network-Centric Grid OS}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1052-1063}, Note = {Presented in track Information Systems and Economics, session Decision Making Mechanisms in IT Economics, on Fri, 8. Jun from 16:50-17:20}, Abstract = {The Grid is a promising concept to solve the dilemma of increasingly complex and demanding applications being confronted with the need for a more efficient and flexible use of existing resources. Network-centric Grid Operating Systems (OS) aim at providing users and applications with transparent and seamless access to heterogeneous Grid resources across different administrative domains. Scheduling in these heterogeneous environments becomes the key issue, since scarce resources must be distributed between strategic and self-interested users. Market-based algorithms are deemed to provide a good fit to the Grid environment by accounting for its distinct properties and the needs of the users. Current market mechanisms, however, leave room for inefficiency and are computational intractable. The speed of heuristics becomes a desirable feature in interactive, large-scale Grid OS settings. Heuristics achieve a fast, approximately efficient allocation of resources but generally fail in preserving truthfulness, i.e. users can benefit from cheating the mechanism. The contribution of this paper is the proposal of a greedy, market-based scheduling heuristic for network-centric Grid OS which does achieve this distinct trade-off: it is designed as to obtain an approximately efficient scheduling at low computational cost while accounting for strategic, self-interested users in a heterogeneous environment.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Stojanovic, Nenad and Stojanovic, Ljiljana and Handschuh, Siegfried}, Title = {Evolution in the ontology-based knowledge management systems}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {840-850}, Year = {2002} } @inproceedings{ Stolba.Tjoa.ea2007-FederatedDataWarehouse, Author = {Stolba, Nevena and Tjoa, A. Min and Mueck, Thomas and Banek, Marko}, Title = {Federated Data Warehouse Approach to Support the National and International Interoperability of Healthcare Information Systems}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2161-2172}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session European experiences of e-service development, on Fri, 8. Jun from 17:20-17:50}, Abstract = {The interoperability of medical information systems is gaining more attention as the need for the collaboration in healthcare domain increases. Consolidation of distributed patient data and building a sustainable e-health system is the major research challenge. In order to overcome institutional barriers and competences for changes across sectors, standardized data structures and corresponding underlying infrastructure are needed. A concisely defined information network for the exchange of sensitive patients data is a significant step towards enabling national and international cooperation. In this paper, we discuss the challenges and the advantages of the healthcare information integration into a federated data warehouse (DWH). We present technical and organizational aspects for creation of Austrian healthcare information network, and bring a case-study about the federation of Austrian health-insurance DWHs in compliance with the national governing framework for electronic exchange of patient-related data. This example will illustrate the benefits of standardized, identifiable and secure consolidation of the local DWHs and promote innovation in the public sector.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Stollman, Jost}, Title = {Information technology, services and organizational change}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1369-1372}, Year = {1996} } @inproceedings{ Author = {Stolterman, Erik}, Title = {The ‘transfer of rationality': Acceptability, adaptability and transparency of methods}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {533-542}, Year = {1994} } @inproceedings{ Author = {Stolze, M. and Field, S. and Kleijer, P.}, Title = {Combining Configuration and Evaluation Mechanisms to Support the Selection of Modular Insurance Products}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {858-865}, Year = {2000} } @inproceedings{ Author = {Storgårds, Jan and Tuunainen, Virpi K. and Öörni, Anssi}, Title = {The hedonic and utilitarian value of digital games at product category level}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1306-1317}, Abstract = {Consumers' product evaluation, choice, and use are driven by both utilitarian and hedonic considerations. Digital games, that are typically considered to be a homogenous product category, are often claimed to be high on hedonic value. However, there is a multitude of digital games genres available. Differences in their appeal, gameplay, and purpose in practice indicate that digital games vary significantly in their proposed outcome. In this research paper, we present results from an observational survey study in which digital games were investigated at subcategory level. We found differences in weights consumers place on hedonic and utilitarian value at the product subcategory level, and also observed differences between evaluations of experienced and inexperienced consumers. The results indicate that subcategories act as a more assuring source of information than the general product category of digital games. Furthermore, higher gaming experience may lead to more optimistic evaluation on subcategories. Rather than grouping digital games into one category and treating them all as hedonic products, they should be discussed at their specific subcategory level, by researchers and practitioners, alike. Keywords: digital games, hedonic value, utilitarian value, product categories}, Year = {2009} } @inproceedings{ Author = {Stößer, Jochen and Neumann, Dirk}, Title = {A model of preference elicitation: The case of distributed resource allocation}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1406-1417}, Abstract = {Market mechanisms are deemed promising for distributed resource allocation settings by explicitly involving users into the allocation process. The market considers the users' and providers’ valuations to generate efficient resource allocations and prices. In theory, valuations are assumed to be known to the user. In practice, however, this is not the case. It is a complex burden for both users and providers to assess their true valuation for a certain combination of resources and services and to efficiently communicate this valuation to the market. This paper contributes to the theory of designing distributed allocation models in that (i) we propose a model for preference elicitation, which allows users and providers to assess their valuations as a function of their resource requirements and strategic considerations, (ii) we show how this model can be encoded within so-called bidding agents which interact with the market on behalf of the user, and (iii) we evaluate our approach in a numerical experiment to illustrate how the bidding agent adapts to the dynamic market situation. As this evaluation shows, the model outperforms technical schedulers and can thus be used for decision support in electronic markets.}, Year = {2009} } @inproceedings{ Author = {Strausak, Nicole}, Title = {Use of the Internet to support sales and marketing}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1561-1568}, Year = {1998} } @inproceedings{ Author = {Stray, Stephanie J. and Baker, Bernadette and Galliers, Robert D.}, Title = {The content of information management/systems/technology courses in UK full-time master of business administration programmes: part II}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {695-709}, Year = {1998} } @inproceedings{ Author = {Stroebel, M.}, Title = {Effects of Electronic Markets on Negotiation Processes}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {445-452}, Year = {2000} } @inproceedings{ Author = {Strueker, Jens and Gille, Daniel}, Title = {The SME Way of Adopting RFID Technology: Empirical Findings from a German Cross-Sectoral Study}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1094-1105}, Abstract = {More than 98 per cent of all European companies are small or medium-sized enterprises (SMEs). Even though their structural characteristics are well known, neither academia nor politics have paid much attention to SMEsÕ experiences in using RFID technology. Consequently, SMEs that deal with an implementation have so far only few guidelines regarding specific opportunities and risks. We try to fill that gap by presenting the findings of a survey among German enterprises which already use RFID. As far as we know, this work constitutes the first attempt to directly address SME specific as- pects of RFID adoption based on empirical data from SMEs and large enterprises. We have evidence of the existence of an SME specific way: Across all sectors and different application areas, SMEs dif-fer significantly from large enterprises in performance objectives and assessment of barriers. We can show that structural inertia theory supports our empirical findings, according to which RFID adoption favours SMEs. We conclude by deriving implications for SMEs not using RFID so far.}, Year = {2008} } @inproceedings{ Author = {Subirana, Brian}, Title = {Readers Inn: The Future of product and Services Distribution and theTransformation of the Publishing Industry}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {964-983}, Year = {1999} } @inproceedings{ Author = {Sulcic, Viktorija and Lesjak, Dušan}, Title = {DE in Slovenia: Where are We?}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1087-1097}, Year = {2001} } @inproceedings{ Author = {Summons, Peter and Gibbon, Greg and Villanueva, Hernan and Falconer, John}, Title = {Causal reasoning in a medical knowledge based system}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1154-1165}, Year = {1998} } @inproceedings{ Author = {Sun, Chia-ming and Chen, Ruey-shun}, Title = {A study on the strategic alignment process with information technology for new ventures: from a dynamic capability perspective}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {299-309}, Note = {79_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Sun, Violeta and Aanestad, Margunn and Skorve, Espen and Miscione, Gianluca}, Title = {Information infrastructure governance and windows of opportunity}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {641-652}, Abstract = {In this paper we discuss the challenges of managing large-scale information infrastructures. Various management models, such as the IT governance model, propose structured approaches for management of an organization's infrastructure. This paper argues both theoretically and empirically that such an approach to information infrastructure governance has its limitations. The paper is based on empirical material from three change processes in information infrastructures in the context of health care. We present case vignettes that illustrate how these processes evolved along unexpected trajectories, subject to factors beyond the control of management. To conceptualize these phenomena we draw on literature that conceptualize change as emerging from the meeting between multiple parallel streams of activities. The interactions between the various streams open up windows of opportunities that affect the information infrastructure development. We argue that such conceptualizations more realistically depict how large-scale information infrastructures evolve, and hence how they can be (or not be) managed.}, Year = {2009} } @inproceedings{ Author = {Sundaravej, Thanaporn and Cheng, Jiesi and Mirchandani, Dinesh}, Title = {Use of blogs for collaboration in organizations}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2960-2970}, Abstract = {Blogs are increasingly being used as collaboration tools in organizations. However the quality and accuracy of the posted messages in them are still causes for concern. This study proposes a research model to investigate the factors affecting trust in posted messages and the influence of such trust on knowledge use. It suggests that users' intention to use trusted messages can act as a moderator variable in the relationship between trust and use of the collaboration tool.}, Year = {2009} } @inproceedings{ Author = {Sunikka, Anne}, Title = {Predominantly electronic or personal service delivery? a case in the wealth management context}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {749-760}, Abstract = {Financial services have been a recurrent subject of a multichannel inquiry but investigation into the wealth management area is scarce. This paper intends to fill the gap and presents the results of a questionnaire directed at customers of a financial conglomerate. The objective of this research is to examine which variables influence consumers' channel preferences in the wealth management context, and to find out possible differences between the customers who prefer predominantly electronic service or personal service delivery. Logistic regression and t-tests are used in the analysis. The perceived channel attributes of personalization, convenience and safety, relationship strength, and the internet and wealth management knowledge influence the channel preferences. Typical wealth management customers prefer multichannel service delivery; only 4 % of customers prefer pure electronic service, and 14 % of customers prefer pure personal service. There are several aspects that differentiate those customers who prefer predominantly electronic or personal service. The preference for the electronic channel indicated investments in shares, independent decision making style in wealth management tasks and reliance on electronic information channels. In addition, the customers who perceive relationship strength with the service provider as weaker prefer predominantly e-services, which should give impetus for action among the management in the financial service companies.}, Year = {2009} } @inproceedings{ Author = {Suomi, Reima}, Title = {Leapfrogging for Modern ICT Usage in the Health Care Sector}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1269-1275}, Year = {2000} } @inproceedings{ Author = {Suomi, Reima and Tahkapaa, Jarmo and Holm, Johanna}, Title = {Organizational and information systems metaphors in the health care sector - from harmonized value chain to realistic market models}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1181-1191}, Year = {2001} } @inproceedings{ Author = {Sussmann, S. and Vanhegan, H.}, Title = {Virtual Reality and the Tourism Product: Substitution or Complement?}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1077-1083}, Year = {2000} } @inproceedings{ Author = {Sutanto, Juliana and Phang, Chee Wei and Kankanhalli, Atreyi and Tan, Bernard C. Y.}, Title = {Towards a Process Model of Media Usage in Global Virtual Teams}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1853-1864}, Year = {2004} } @inproceedings{ Author = {Suter, Benno and Kämpfen, Kilian and Probst, André-Rene}, Title = {Towards a cooperating support system for virtual enterprises}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {203-217}, Year = {1998} } @inproceedings{ Author = {Svensson, Lars}, Title = {Discursive Evaluation in a Distributed Learning Community}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1110-1120}, Year = {2001} } @inproceedings{ Author = {Svensson, Lars and Sorensen, Carsten}, Title = {Designing Community Atmosphere Barometers}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1353-1361}, Year = {2002} } @inproceedings{ Author = {Swan, Jacky and Newell, Sue}, Title = {Linking Knowledge Management and Innovation}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {591-598}, Year = {2000} } @inproceedings{ Author = {Swan, Jacky and Newell, Sue and Robertson, Maxine}, Title = {The Illusion of Best Practice in Information Systems for Production Management}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1031-1038}, Year = {1996} } @inproceedings{ Author = {Swan, Jacky and Newell, Sue and Robertson, Maxine}, Title = {National differences in diffusion and design of production management information systems}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1591-1599}, Year = {1998} } @inproceedings{ Author = {Swan, Jacky and Robertson, Maxine and Sorensen, Carsten and Kautz, Karlheinz and Newell, Sue}, Title = {Panel: Knowledge Management: Hype, Fiction and Reality}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {684}, Year = {2000} } @inproceedings{ Author = {Swan, Jacky and Scarbrough, Harry and Preston, John}, Title = {Knowledge Management - The Next Fad to Forget People?}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {668-678}, Year = {1999} } @inproceedings{ Author = {Swatman, Paul A. and Castleman, Tanya and Galliers, Robert D. and Hirschheim, Rudy and Krcmar, Helmut and Newell, Sue}, Title = {Panel: Rigour vs. Relevance in IS Research: Perspectives from IS and the Reference Disciplines}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {107}, Year = {2000} } @inproceedings{ Author = {Sybord, Christine and Colloc, Jodi}, Title = {A Cognitive Approach of the Decision Process to Develop Health Decision Support Systems}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {396-412}, Year = {1997} } @inproceedings{ Author = {Syed Abdullah Syed, Norris and Indulska, Marta and Sadiq, Shazia}, Title = {A study of compliance management in information systems research}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1711-1721}, Abstract = {Regulatory compliance has become a critical concern for many industries around the globe and investment to achieve compliance has increased drastically inline with that concern. While Information Systems (IS) are considered a part of the support architecture, anecdotal evidence suggests that organisations struggle with finding the right tools and guidance on approaches for compliance management. For this reason, we undertake a review of the current research on compliance management topics in the Information Systems domain, with the ultimate goal to carry out a gap-analysis between research-based solutions and the current needs of compliance management professionals. In this paper, we consider thirteen Information Systems journals and perform an exhaustive analysis of the type of compliance management research published at these venues in the last five years. The analysis found forty-five relevant articles, which were then further classified depending on the type of their contribution. The results of the analysis suggest that IS research in managing compliance has received increasing attention in the recent years. The study also suggests that research has predominantly focussed on exploratory studies, rather than proposition of solutions that can assist organizations in their compliance management regimens.}, Year = {2009} } @inproceedings{ Author = {Sylvester, Allan and Tate, Mary}, Title = {Beyond the "Mythical Centre": An Affirmative Post-Modern View of SERVQUAL Research in Information Systems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {13-24}, Abstract = {Conventional approaches to literature reviews tend to perform a meta-analysis of previous literature, based on a modernist, normal science paradigm. These reviews typically seek a 'mythical centre' based on synthesis and consensus. This is not always appropriate for research areas that have been characterised by heterogeneous and inconsistent studies. In this paper, we examine the discourse associated with SERVQUAL research in information systems and electronic commerce. We identify seven distinct 'storylines' that have emerged. We conclude that a discourse-based approach to analysing literature gives a richer and more representative picture of the state of knowledge than conventional meta-analysis.}, Year = {2008} } @inproceedings{ Author = {Syrjänen, Anna-liisa and Kuutti, Kari}, Title = {Analysing it and communities of practice}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {995-1006}, Note = {257_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Syrjänen, E.}, Title = {A Hospital Perspective on IS Building a Virtual Hospital}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1231-1236}, Year = {2000} } @inproceedings{ Author = {Tagg, Roger and Gandhi, Prashant and Srinivasan Kumaar, Raaj}, Title = {Recognizing work priorities and tasks in incoming messages through personal ontologies supplemented by lexical clues}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1271-1282}, Abstract = {Email has been recognized as one of the chief sources of the current epidemic of information overload. The work described in this paper is part of an ongoing project to re-focus the attention of information workers on "what needs to be done" rather than “what someone wants us to read”. The approach is to base a software agent that pre-processes incoming email on the user's “personal ontology”. The ontology used in this work contained two facets, namely Work Topics and Task Types, and also included lexical “clues” whereby, if a word or phrase is found in the text of a message, the system can infer with a certain probability that a particular ontology concept (class or instance) is relevant. The paper describes the prototype tools developed and some initial trials. Further trials and improvements are planned.}, Year = {2009} } @inproceedings{ Author = {Tagliavini, Marco and Moro, Jennifer and Ravarini, Aurelio and Guimaraes, Tor}, Title = {Shaping CIO's competencies and activities to improve company performance: an empirical study}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1887-1897}, Year = {2003} } @inproceedings{ Author = {Tallon, Paul P. and Kraemer, Kenneth L. and Gurbaxani, Vijay and Mooney, John G.}, Title = {A Multi-dimensional Assessment of the Contribution of Information Technology to Firm Performance}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {846-867}, Year = {1997} } @inproceedings{ Author = {Tamm, Gerritt and Günther, Oliver}, Title = {Business Models for ASP Marketplaces}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {968-975}, Year = {2000} } @inproceedings{ Author = {Tamm, Gerritt and Wünsche, Maria}, Title = {Strategies to reduce information asymmetry in web service market}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1898-1912}, Year = {2003} } @inproceedings{ Author = {Tampieri, Laura}, Title = {The enterprises simulation in second life. The case of Perting ltd}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {701-712}, Abstract = {The diffusion of ICT applications in virtual worlds as Second Life (SL), Forterra, There and Multiverse created many interesting research opportunities, particularly in knowledge management and e-learning. Virtual worlds are strongly immersive and produce entrepreneurial and social initiatives in which personal, professional and business relationships move quickly and could be transferred into the real environment. Enterprises, Municipalities, Universities and Chambers of Commerce are increasing the use of SL enforcing the methodological relevance of networking, a new approach that bases its impact, for the development of business, on the creation and maintenance of net links. This paper will consider the case of Perting Ltd, the simulated enterprise created in 2001 by Forlì Faculty of Economics, that established in February 2008 its premises in SL and started managing businesses in different sectors. The main subject of this analysis is the use of virtual reality in management not only for business but also in research and didactics. In managerial theories the research would be an opportunity for a new perspective to know the symmetries among ICT business platforms and to understand, in a better way, how the learning process could support organizations in their approach to the market of internet relationships.}, Year = {2009} } @inproceedings{ Author = {Tan, Barney C. C. and Ng, Ee Hong and Chan, Hock Chuan}, Title = {The Effect of Distractions on Online Consumer Satsifaction}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {826-837}, Abstract = {The prevailing wisdom in web design literature cautions against the use of distracting website features; such as animated banners, pop-ups and floating advertisements, as they have the potential to cause annoyance and disrupt the process of pre-purchase evaluation in the context of online shopping. Recent advances in the field of cognitive psychology however, have suggested that a systematic and conscious process of evaluation prior to making a purchase may not always be ideal. In particular, the deliberation-without-attention hypothesis of the theory of unconscious thought postulates that the quality of conscious decision making deteriorates as decision complexity increases such that for complex decisions, unconscious thought will outperform conscious thought. If the hypothesis holds true in the context of online shopping for complex products, and if the positive effect of better decision quality that results from the use of distracting website features can overcome the negative effect of annoyance on customer satisfaction, then much of what we assume or think we know about website design is invalidated. The enormity of the theoretical and practical implications of such a notion forms the motivation for this article, and an experiment is proposed to test the deliberation-without- attention hypothesis in the context of online shopping.}, Year = {2008} } @inproceedings{ Author = {Tan, Chee Wee and Pan, Shan L. and Lim, Eric Tze Kuan}, Title = {E-governance: towards a strategic convergence of stakeholder interests}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1913-1929}, Year = {2003} } @inproceedings{ Author = {Tan, Chee Wee and Pan, Shan L. and Lim, Eric Tze Kuan and Chan, Calvin Meng Lai}, Title = {Conflicts in Knowledge Management: Visiting the Hidden Partner}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1865-1876}, Year = {2004} } @inproceedings{ Author = {Tan, Margaret and Baile, Serge and Farhoomand, Ali F. and Andersen, Kim Viborg}, Title = {Panel: From EDIFACT to internet EDI}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1726-1728}, Year = {1998} } @inproceedings{ Author = {Tan, Michael T. K. and Raman, K. S. and Wei, Kwok-kee}, Title = {Implementing inter-organizational systems (IOS) for strategic advantage: a value- flow framework}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1947-1959}, Year = {2003} } @inproceedings{ Author = {Tan, Michael T. K. and Tan, Hung-pheng and Koh, Elizabeth R. and Kong, Ern-shan}, Title = {Evolving team dynamics in IS implementation}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {458-470}, Note = {115_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Tan, Michael T. K. and Wang, Xinwei and Zhu, Lei}, Title = {Symbolic interactionist ethnography: implications for information systems research and practice}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1930-1946}, Year = {2003} } @inproceedings{ Author = {Tan, Wee-Kek and Tan, Chuan-Hoo and Teo, Hock-Hai}, Title = {Would i use my personal blog for commercial exchange?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {146-157}, Abstract = {Despite the prevalent use of blog for various personal reasons, there is a paucity of research examining the commercialization of blog. Even though it is possible to forge strong buyer-seller relationships among blogger and readers in a blog social network through collective social interaction, a fundamental prerequisite towards blog commercialization is the blogger's willingness to engage in commercial exchange. Consequently, this paper examines the blogger’s decision making process on using his/her blog for commercial exchange. The decision process involves the appraisal of two novel theoretical notions, namely blog-blogger-reader-product similarity (BBRPS) and perceived reader-negative reaction (PRNR). Drawing on the cognitive-motivational-relational theory, we posit that the blogger’s emotional responses to the two appraisal factors affect how the blogger copes with the exchange situation. The coping strategy adopted by the blogger in turn increases or decreases exchange intention. Results from an experiment we conducted provide support for this model. Specifically, when BBRPS is high and PRNR is low, the blogger would be inclined towards using his/her blog for commercial exchange. Even when PRNR is high, it is plausible for blogger to persist in the use of his/her blog for commercial exchange as long as the negative emotional barrier is not excessively high.}, Year = {2009} } @inproceedings{ Author = {Tan, Wee-Kek and Teo, Hock-Hai}, Title = {Blogging to express self and social identities, any one?}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {267-278}, Abstract = {Blogging has fast emerged as an unparalleled social computing phenomenon not to be ignored. This paper begins by reviewing the motivation factors for blogging identified in the extant literature. These factors can be broadly classified as either activities-based or behavioral-based. We then propose that a root motivation factor based on the theoretical underpinnings of self identity and social identity can better explain blogging motivation compared to the existing factors. Specifically, we posit that individuals could be receptive toward a migration of their real world self and social identities to the online virtual blog environment and thereby cumulates in the formation of blogger virtual identities. Blogger virtual identities is conceptualized as a second order formative construct formulated through two first-order reflective subconstructs, namely the virtual self identities and virtual social identities. Drawing on the theory of planned behavior, we propose a virtual identities model of blogging intention to investigate how the blogger virtual identities can lead to blogging intention and actual blogging behaviour. A two-stage research methodology consisting of a qualitative content analysis and followed by a survey is also proposed. We conclude with a brief discussion on the potential theoretical and practical contributions of this paper.}, Year = {2009} } @inproceedings{ Author = {Tang, Qian Candy and Wu, Jing}, Title = {Optimal software design and pricing in the presence of open source software}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {783-794}, Note = {200_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Tarabanis, Konstantinos and Peristeras, Vasilios and Fragidis, Garyfallos}, Title = {Building an Enterprise Architecture for Public Administration: A High Level Data Model for Strategic Planning}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {987-998}, Year = {2001} } @inproceedings{ Author = {Tarafdar, Monideepa and Gordon, Steven R.}, Title = {How Information Technology Capabilities Influence Organizational Innovation: Exploratory Findings from two Case Studies}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {178-185}, Year = {2005} } @inproceedings{ Author = {Tate, Mary and Hynson, Robert and Toland, Janet}, Title = {The disconnect between the current orthodoxy of local government and the promise and practice of information technology management: an illustrative case study}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1355-1365}, Note = {359_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {te Winkel, Johan and Moody, Daniel L. and Amrit, Chintan}, Title = {Desperately Avoiding Bureaucracy: Modularity as a Strategy for Organisational Innovation}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2330-2341}, Abstract = {Back in the 1960s, it was established that bureaucracy and innovation tend to oppose each other. However not many "innovative" organisations have managed to banish bureaucracy altogether. Topicus, a young software house in the Netherlands, has done this and is very successful with it. It has developed an organisational strategy that creates a "spin-off" whenever the organisation becomes too large and is in danger of losing its innovative edge. In general, setting up new organisations is risky, however the new "spin-off" organisation is supported by many resources in every phase of the spin-off process. This paper shows that this strategy is effective in an immature environment but it is not the best strategy when it comes to creating large scale software products or dominating a market. In this paper we illustrate how new organisations that have similar characteristics could consider this growth strategy. The theoretical significance of this research is that it describes a novel strategy for organisational growth. The practical significance is that it provides an approach for high- tech companies to maintain innovation while growing. The strategy seems to be especially applicable if the product that the organisation develops is knowledge based, such as software.}, Year = {2008} } @inproceedings{ Author = {Te’eni, Dov and Weinberger, Hadas}, Title = {Systems Development of Organizational Memory: A Literature Survey}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {219-226}, Year = {2000} } @inproceedings{ Tedmori.Jackson.ea2007-OptimisingEmailKnowledge, Author = {Tedmori, Sara and Jackson, Thomas and Bouchlagem, Dino}, Title = {Optimising the Email Knowledge Extraction System to Support Knowledge Work}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {681-691}, Note = {Presented in track Information and Knowledge Management, session KM support systems, on Fri, 8. Jun from 14:00-14:30}, Abstract = {Although employees expertise has for some time been seen as a vital knowledge asset in organisations, it is only lately that it started to attract researchers attention. As a result, interest in automated systems that aim at enhancing the visibility and traceability of employees with particular expertise is growing. This research focuses on one critical everyday organizational business tool - email, as an information source to help locate employees with particular expertise within the organisation. This paper presents the process for keyphrase extraction from email messages. The process uses machine learning to tag new text by its part of speech, then extracts keyphrases purely based on part-of-speech (POS) tags that surround these phrases. The system has been evaluated using three datasets. Results show that the use of the linguistic tool, WordNet, improves to some extent the precision, recall, and f-measure metrics. The goal of this work is to advance our understanding of what may (or may not) be effective in extracting information from email to help identify experts.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Teigland, Robin and Wasko, Molly and Landqvist, Fredric}, Title = {Examining knowledge exchange and organizational outcomes within intra- organizational electronic networks of practice with restricted access}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2324-2335}, Note = {619_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Telesko, Rainer and Karagiannis, Dimitris}, Title = {Process-based knowledge management experiences with two projects}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {964-973}, Year = {2002} } @inproceedings{ Author = {Teoh, Sayyen and Tng, Qi Hong and Pan, Shan L.}, Title = {The Emergence of Dynamic Capabilities from a SME-Enterprise System Upgrade}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2380-2391}, Abstract = {Since the past decade, many studies have attempted to examine the Enterprise Systems (ES) implementations in multinational corporations (MNCs). However, there is a paucity of such research which focuses on ES implementation and upgrade for small and medium enterprises (SMEs). With respect to that, the upgrade of Sage ACCPAC system at Chio Lim Stone Forest (CLSF), the best performing Singapore-based SME accounting firm, provides us with a rich fertile ground to examine the mechanisms of achieving success in an ES system upgrade. Combining two theoretical lenses, the ES Experience Cycle and the Capability Development theory, a total of eight key actions that had developed into six key capabilities were identified from the one-year case study. Two theoretical contributions and four practical contributions were shared and documented in this paper.}, Year = {2008} } @inproceedings{ Author = {Terra, E. L. and Borges, A. A.}, Title = {A Strategy for Mining Association Rules Continuously in Pos Scaner Data}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {995-1000}, Year = {2000} } @inproceedings{ Author = {Terrill, Bernard and Flitman, Andrew}, Title = {Factors influencing users' satisfaction with integrative knowledge management systems - A preliminary investigation}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1960-1971}, Year = {2003} } @inproceedings{ Author = {Teubner, Alexander and Nietsch, M.}, Title = {Managing Knowledge in Medium-Sized Software Companies}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {917-925}, Year = {2000} } @inproceedings{ Author = {Teuteberg, Frank and Schreber, Denny}, Title = {Mobile Computing and Auto-ID Technologies in Supply Chain Event Management - An Agent-Based Approach}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {439-446}, Year = {2005} } @inproceedings{ Author = {Thai, Vinhtuan and Davis, Brian and O'Riain, Sean and O'Sullivan, David and Handschuh, Siegfried}, Title = {Semantically Enhanced Passage Retrieval for Business Analysis Activity}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1906-1916}, Abstract = {Business analysis activity often involves the identification and extraction of information from business reports. The unstructured content of business reports poses a challenge to current Business Intelligence technologies. In this paper, we present an application that provides passage retrieval capability, which has been developed for use in business analysis activity at Hewlett- Packard? (HP). Preliminary evaluation of the application indicates that the inclusion of domain knowledge such as domain semantics and business intelligence rules plays an important part in system performance. It dramatically reduces the time that analysts spend extracting relevant informative passages within a report or business intelligence. In addition, it can find further relevant information that would have been overlooked by the analyst.}, Year = {2008} } @inproceedings{ Author = {Themistocleous, Marinos and Irani, Zahir}, Title = {Integrating cross-enterprise systems: an innovative framework for the introduction of enterprise application integration}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1972-1988}, Year = {2003} } @inproceedings{ Author = {Themistocleous, Marinos and Irani, Zahir and Love, Peter}, Title = {Enterprise Application Integration : An Emerging Technology For Integrating ERP And Supply Chains}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1087-1096}, Year = {2002} } @inproceedings{ Author = {Theotokis, Aristeidis and Vlachos, Pavlo and Pramataris, Katerina}, Title = {The Moderating Role of Customer-Technology Contact on Attitude Towards Technology-Based Services}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2556-2567}, Abstract = {Previous studies in information systems research and service marketing treat customer behavior towards technology-based services homogeneously. However, recent studies recognize that users have different attitude towards different technologies even if these technologies used to support the same service. Drawing on literature from service marketing (i.e. customer contact theory), information systems, (unified theory of technology acceptance) and organizational behavior (task complexity theory), this study proposes a construct that classifies technology-based services according to the level of customer-technology interaction they require, namely the Customer-Technology Contact. The moderating effect of this construct on the relationship between individual characteristics ?i.e. technology readiness- and attitude towards technology-based services is examined through an empirical study. Technology- based retail services scenarios, with different levels of technology contact, are presented to supermarket shoppers (n=600). Results show that customer technology contact, as a unique service attribute, moderates the effect of personality traits to customers' attitude. The current study introduces this new service attribute that is applicable to ubiquitous computing services, application and design.}, Year = {2008} } @inproceedings{ Author = {Thimm, Heiko Henning and Rasmussen, Karsten Boye and Thimm, Kathrin Marie}, Title = {Supporting Moderators of Company Networks by an Optimization Service for Orchestration}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {147-158}, Abstract = {The management process in company networks often imposes the challenging task to select or orchestrate members of the network into a particular set (network actor set) that delivers the "best fit" for an incoming inquiry to the network. The constraints are implied by the given inquiry, company offerings, and the current economical and collaboration status of the network. The companies forming the network are experiencing synergetic effects as their collaboration makes participation in larger and/or more complicated projects possible. The collaboration network is supported by information and communication technology and the task of orchestration is often entrusted to a person acting as network moderator. As many alternatives often exist, the task to obtain a proper set for a given inquiry can easily over-challenge a network moderator. This may lead to severe economic damage of the company network and the members. We introduce a supporting IT solution that will enable moderators to obtain optimized set proposals very flexibly and under comprehensive evaluation of the current economical status as well as from the collaboration history of the network. Our solution will also lead to better transparency, traceability, and analytical possibilities regarding collaborative inquiry and order management processes.}, Year = {2008} } @inproceedings{ Thomas.Weistroffer2007-AligningInformationSystems, Author = {Thomas, Manoj and Weistroffer, Heinz Roland}, Title = {Aligning Information Systems Development with Service Orientation: The Service Oriented Systems Model}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1669-1680}, Note = {Presented in track IS and Transformation, session Business and IT alignment: from theory to practice, on Thu, 7. Jun from 15:15-15:45}, Abstract = {An information systems development framework is proposed to specifically deal with the characteristics of service oriented architecture (SOA) systems. The paper points out the limitations of existing development methodologies in dealing with systems in an SOA environment, and describes a new approach, the Service Oriented Systems Model (SOSM), to better align information systems development with service orientation.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Author = {Thompson, Mark and Walsham, Geoff}, Title = {Learning to value the Bardic tradition: Culture, communication and organisational knowledge}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {706-714}, Year = {2001} } @inproceedings{ Author = {Thompson, Ron and Iacovou, Charles and Smith, H. Jeff}, Title = {Biased project status reports: A survey of IS professionals}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {442-453}, Abstract = {This paper summarizes an empirical investigation that explored biased project reporting by Information Systems (IS) professionals. The study is based on a survey of 91 professionals who were involved with system implementations in various governmental agencies. Our investigation assessed the impact of project importance, control, structure, and size on biasing behaviors. To formulate the research hypotheses for our study, we adopted a Message Exchange Perspective. The results reveal that IS professionals are more likely to bias their project status communications when working in projects that are (1) large, (2) important, and (3) lack controls. The practical and research implications of our findings are discussed.}, Year = {2009} } @inproceedings{ Author = {Tian, Wen and Vogel, Doug and Zhang, Xi and Ma, Jian and Gu, Jibao}, Title = {IS-Supported Innovation for China's Research Community}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {124-135}, Abstract = {Through the aegis of the National Natural Science Foundation of China (NSFC), China has embarked on an ambitious effort to regain prominence in innovation and academic contribution to knowledge after decades of relative neglect precipitated by the "cultural revolution." Unfortunately, initial efforts made during the last decade of the 20th century resulted in quick growth in knowledge quantity (e.g., publications) that failed to generate sound growth in knowledge quality (e.g., citations). Incentives in place were not producing desired results. An innovative collaborative Internet-based Science Information System (ISIS) was applied nation-wide in 2003 in China's Research Community (CRC) with a variety of embedded incentives to rectify the situation. The system has been well received. In the year 2005 alone, ISIS helped the NSFC to process more than 53,000 on-line funding applications and 250,000 electronic reviews from 1,400 universities and research institutes in China. This paper is aimed at exploring Information Systems (IS) innovation impact from the perspective of incentive alignment based on CRC empirical results. Since the nation-wide application of ISIS in 2003, CRC outcomes have markedly improved. Discussion and directions for future research examine generalizability in the context of information systems for innovation and collaborative business. Conclusions are drawn.}, Year = {2008} } @inproceedings{ Author = {Tiitinen, P. and Lyytikäinen, V. and Päivärinta, Tero and Salminen, Airi}, Title = {User Needs for Electronic Document Management in the Public Administration: A Study of Two Cases}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1144-1151}, Year = {2000} } @inproceedings{ Author = {Tillquist, John}, Title = {Using information technologies for strategic repositioning}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1544-1551}, Year = {1998} } @inproceedings{ Author = {Tiwana, Amrit and McLean, Ephraim R.}, Title = {Recombinant Knowledge Structures and Models of E-Business Innovation: An Empirical Investigation}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {455-460}, Year = {2001} } @inproceedings{ Author = {Tiwana, Amrit and McLean, Ephraim R.}, Title = {Towards a theory of architectural knowledge integration capability: A test of an empirical model in e-business project teams}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {787-796}, Year = {2001} } @inproceedings{ Toland.Yoong2007-TakingPuntBroadband, Author = {Toland, Janet and Yoong, Pak}, Title = {Taking a Punt on Broadband: Regional Initiatives in New Zealand}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2185-2196}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session Australasian experiences, on Sat, 9. Jun from 09:00-09:30}, Abstract = {This paper will discuss recent initiatives to encourage the development of broadband networks in New Zealand. It is widely believed that the availability of good quality broadband will lead to improved economic development at the regional level. This paper considers the role played by both national and regional government in improving access to broadband. At a national level the government has developed a Digital Strategy, and has funded a project to make broadband available in rural regions of New Zealand. At the regional level, local government has also been active in setting up broadband networks for their communities. Two contrasting regions of New Zealand have been selected as case studies: one is a remote rural region; the other is the on the periphery of a large city. The paper will assess these two cases and identify factors that contribute to successful community broadband developments in regional areas. The contribution that broadband has made to economic and social development in these two regions will also be discussed.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Tolis, Christofer and Nellborn, Christer}, Title = {'Process Owner, What's on Your Mind?' - A Case Study Within Product Development At Ericsson Radio}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1357-1371}, Year = {1997} } @inproceedings{ Author = {Tolis, Christofer and Nellborn, Christer}, Title = {Process orientation and business descriptions: the case of Sweden post}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1320-1335}, Year = {1998} } @inproceedings{ Author = {Topi, Heikki and Donnellan, Brian and Helfert, Markus and Johnson, Roy}, Title = {Panel: A New Global Process for Revising and Maintaining the Undergraduate IS Model Curriculum}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1513-1517}, Abstract = {The panel will provide an overview and an analysis of the ongoing joint ACM/AIS IS undergraduate model curriculum revision project, which is proposing significant changes to both curriculum content and structure and the process that is used to develop and maintain IS model curricula. The panel members represent universities in Europe, Africa, and the Americas, and thus, the panel creates an excellent opportunity for an in- depth discussion regarding the regional differences in perspectives to curriculum development and the feasibility of a truly global IS model curriculum. The panel is structured to encourage active audience participation, and one of its purposes is to solicit feedback that will used to guide the curriculum development effort.}, Year = {2008} } @inproceedings{ Author = {Toramatsu, K. and Nagayoshi, Takeshi and Kikuchi, J.}, Title = {Internetcash System based on NTT Electronic Money}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {897-900}, Year = {2000} } @inproceedings{ Author = {Torkzadeh, Reza and Chang, Jerry and Hardin, Andrew}, Title = {The development and test of a relationship model on system use, job learning, and impact}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2170-2181}, Abstract = {This study examined the role of job learning on the relationship between information systems use and impact. Data from 308 end-users were analyzed to evaluate the relationship between systems use, job learning, and technology impact. System use was conceptualized as decision support, work integration, and customer service. Technology impact was conceptualized as effect on management control, task innovation, task productivity, and customer satisfaction. Two sets of hypotheses are presented for these relationships. Results suggest that the pattern of system use significantly and positively influenced job learning. Job learning was found to significantly and positively influence technology impact. We theorize that individuals learned about their job as a result of systems usage. In turn, job learning influenced technology impact. The study findings are discussed.}, Year = {2009} } @inproceedings{ Author = {Torvinen, Vesa and Kortteinen, Berit}, Title = {Problem Formulation in is Development Methodologies: Towards A Constructive View Through A Deconstructive Approach}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {647-658}, Year = {1997} } @inproceedings{ Author = {Toussaint, P. and Berg, M.}, Title = {The Electronic Patient Record as an Organisational Artefact}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1315-1322}, Year = {2000} } @inproceedings{ Author = {Treiblmaier, Horst and Floh, Arne and Fuchs, Susanne and Scharl, Arno}, Title = {Targeting new customer segments with innovative solutions: application service providing for the energy management sector}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {1989-2000}, Year = {2003} } @inproceedings{ Author = {Treiblmaier, Horst and Pinterits, Andreas and Dapeci, Roman}, Title = {Retention by entertainment: how companies utilize websites to strengthen customer relationships}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1877-1885}, Year = {2004} } @inproceedings{ Author = {Triantafillakis, Aristides and Kanellis, Panagiotis and Martakos, Drakoulis I.}, Title = {An agent-based framework for materialized view maintenance in collaborative electronic commerce environments}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2001-2012}, Year = {2003} } @inproceedings{ Author = {Tribowski, Christoph and Spin, Karsten and Günther, Oliver and Sielemann, Olaf}, Title = {Storing data on RFID tags: A standards-based approach}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1418-1429}, Abstract = {The potential of Radio Frequency Identification (RFID) for increasing supply chain efficiency has been repeatedly stressed by practitioners and researchers alike. The cross-company usage of RFID applications can only work if the collaborating companies agree on the syntax and semantic used. EPCglobal, an international industry consortium, has specified a stack of specifications that enable a standardized identifier to be stored on the RFID tag and all object related data to be kept on the network. Such a standardized concept does not yet exist to store object related data on RFID tags. To minimize the coordination effort as well as the emerging interoperability or integration problems and, therefore, also guarantee wide-spread adoption of the data-on-tag approach, it is advisable to build on existing standards for the storage of data on RFID tags. In this paper, we recommend applying the ISO 13584 standard for parts libraries (PLIB). We conceptualize how to use ISO 13584 to store data on RFID tags and use a case study on a kitchen furniture manufacturer, which uses RFID tagged components in a cross-company application with its suppliers, to develop a scenario for the storage of data on RFID tags.}, Year = {2009} } @inproceedings{ Author = {Trittmann, Ralph and Stelzer, Dirk and Hierholzer, Andreas and Mellis, Werner}, Title = {Changing Software Development: Case Study at SAP AG}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {692-703}, Year = {1999} } @inproceedings{ Author = {Trondsen, Tor Jarl and Sharp, John A.}, Title = {Adoption of innovations and the role of the data processing manager in the IT strategy process}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {131-152}, Year = {1994} } @inproceedings{ Author = {Troshani, Indrit and Doolin, Bill}, Title = {Diffusion of a networked innovation: a stakeholder and social network view}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {446-457}, Note = {112_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Truch, Edward and Bridger, David}, Title = {The Importance Of Strategic Fit In Knowledge Management}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {905-918}, Year = {2002} } @inproceedings{ Author = {Truch, Edward and Ezingeard, Jean-Noël and Birchall, D. W.}, Title = {Developing a Relevant Research Agenda in Knowledge Management - Bridging the Gap Between Knowing and Doing}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {694-700}, Year = {2000} } @inproceedings{ Author = {Truex, Duane and Ngwenyama, Ojelanki}, Title = {ERP Systems: Facilitating or Confounding Factors in Corporate Telecommunications Mergers}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {645-651}, Year = {2000} } @inproceedings{ Author = {Truijens, Onno}, Title = {Transparency regulation in the electricity industry: A governmental affair?!}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1096-1104}, Note = {302_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Truman, Gregory}, Title = {Controlling computer-based multitasking through provisioning systems in co-located learning settings}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {466-477}, Abstract = {Computer-based multitasking behavior has become commonplace, however its efficacy in co-located settings is disputed. An important question therefore is how computer-based multitasking can be controlled when traditional organizational control mechanisms are infeasible or unavailable. We conceptualize and operationalize computer-based multitasking in terms of on-task and off-task uses. Our research objective is to examine a provisioning system's effectiveness with respect to restraining off-task uses while leaving on-task uses unaffected in a co-located learning setting. We conclude that provisioning systems alone are not sufficient to effectively control computer-based multitasking—to restrain off-task use, so it may be advisable to augment provisioning systems with behavioural modification and reform efforts.}, Year = {2009} } @inproceedings{ Author = {Tsai, Wen-Hsien and Leu, Jun-Der and Chou, Wen-Chin}, Title = {The development of an evaluation model of e-commerce websites for the Taiwanese airline industry}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {170-181}, Abstract = {The airline industry employs advanced e-commerce technologies to retain frequent customers and attract new passengers, but it is likely that not all airlines have clear knowledge about how many gaps should be filled between the status quo and an ideal website. This study proposes an integrated model for evaluating airlines' websites in terms of the perspectives of "marketing mix 4Ps" and “website quality”. In order to verify the practicality and usefulness of this model, an empirical study of the Taiwanese airline industry is offered to illustrate the application of the proposed model. The model first applies the DEMATEL method to cope with the interdependencies between criteria. It then converts the criteria’s cause and effect relations into a visual structural map where the ANP method can help compute the relative important of each criterion. Finally, it uses the VIKOR method to rank e-commerce websites of five Taiwanese airlines. Overall, the results show that the Taiwanese airlines still have a great deal of room to improve their website. This proposed model not only provides helpful information for airlines to understand their websites’ quality level, but also contributes to industrial applications in terms of providing some worthwhile recommendations for building an ideal website.}, Year = {2009} } @inproceedings{ Author = {Tsiavos, Prodromos and Hosein, Ian R.}, Title = {Beyond good and evil: why open source development for peer-to-peer networks does not necessarily equal to an open society is as imbalanced as copyright law and definitely is not going to make you a better person}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2013-2026}, Year = {2003} } @inproceedings{ Author = {Tsiligirides, Theodore}, Title = {TELEWORKING: An information technology tool for integrated broadband communication development in rural areas of Europe}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {18-30}, Year = {1993} } @inproceedings{ Tuovila.Iivari2007-BridgeBuildersin, Author = {Tuovila, Sari and Iivari, Netta}, Title = {Bridge Builders in IT Artifact Development}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {819-830}, Note = {Presented in track IS Development, session IT Development Issues I, on Thu, 7. Jun from 18:15-18:45}, Abstract = {This paper analyzes the role of bridge builders in Information Technology (IT) artifact development, focusing on new, challenging information systems (IS) contexts, packaged software development and outsourcing. Both literature and empirical analyzes on bridge builders in IT artifact development are carried out. The literature review combines findings from several yet separate research communities. Based on the review, a categorization of what this bridge building includes in IT artifact development, is outlined. The bridge builders are expected to understand the users; represent the users both in presentational and political sense; and to facilitate collaboration in IT artifact development, in doing so serving either the interests of the operational or managerial stakeholders. Furthermore, by utilizing this categorization as a sensitizing device, two empirical cases are analyzed, showing that the bridge builders are expected and occasionally also succeed in understanding the users, representing them both in presentational and political sense, and facilitating collaboration, serving the interests of the operational or managerial stakeholders. Our empirical findings point out the varieties and challenges involved with this role in IT artifact development. We especially emphasize the importance of this position in the new, challenging IS contexts, and argue for further analyzes of it.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Turetken, Ozgur and Schuff, David}, Title = {The Use Of Fisheye View Visualizations In Understanding Business Process}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {322-330}, Year = {2002} } @inproceedings{ Tussyadiah.Fesenmaier2007-InterpretingTouristExperiences, Author = {Tussyadiah, Iis P. and Fesenmaier, Daniel R.}, Title = {Interpreting Tourist Experiences from First-Person Stories: A Foundation for Mobile Guides}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2259-2270}, Note = {Presented in track Tourism, Culture and IS, session Information Systems and participation - role of travelers, on Sat, 9. Jun from 09:00-09:30}, Abstract = {This netnographic study explores first-person stories from online personal travel reports to gain an understanding of tourist experiences. This study uses these stories in order to model tourist spatiotemporal movement at the destination within the context of their tourist-activated networks. The stories provide information about the behavior of tourists on the move with respect to their problems, critical moments, information needs, knowledge gain, and the perceived value of overall travel experiences. The results offer several implications are drawn for designing mobile technology that enhance tourist experiences. This study contributes to the practical and theoretical development of tourism and information systems in two ways. First, this study shows that online communities such as travel journals can be used as reliable sources of tourist behavior. Second, the results of this study support further development of a theoretical framework for designing mobile technology that supports the traveler experience.}, Keywords = {ECIS, ECIS2007, research paper,Tourism, Culture and IS}, Year = {2007} } @inproceedings{ Author = {Tuunainen, Virpi Kristiina and Rossi, Matti}, Title = {E-business In Apparel Retailing Industry - Critical Issues}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1596-1606}, Year = {2002} } @inproceedings{ Author = {Tuunainen, Virpi Kristiina and Saarinen, Timo}, Title = {EDI and Internet-EDI: Opportunities of Effective Integration for Small Businesses}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {164-177}, Year = {1997} } @inproceedings{ Author = {Tuunanen, Tuure and Arttu, Kataja}, Title = {Information systems development methods and reducing information asymmetry: a way to decrease project escalation in outsourcing?}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {414-421}, Note = {109_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Tye, Eugenia M. W. Ng and Chau, Patrick Y. K.}, Title = {The Information Technology Environment: Hong Kong Versus Other Little Dragons}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {493-504}, Year = {1996} } @inproceedings{ Author = {Ultes-Nitsche, U. and Teufel, S.}, Title = {Secure Access to Medical Data over the Internet}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1331-1340}, Year = {2000} } @inproceedings{ Upadhyaya.Krishna2007-AntecedentsofKnowledge, Author = {Upadhyaya, Ananya and Krishna, S.}, Title = {Antecedents of Knowledge Sharing in Globally Distributed Software Development Teams}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {727-738}, Note = {Presented in track Information and Knowledge Management, session Knowledge codification and its sharing, on Sat, 9. Jun from 10:00-10:30}, Abstract = {Knowledge is seen as a source of competitive advantage in organizations. The need to cater to global market places, competitive pressures and to avail the best resource possible has given rise to distributed form of working, which is further enabled by technological advances. The prime advantage of distributed form of working is access to diverse sources of knowledge, and hence sharing of knowledge is a prerequisite for effective outcomes. This paper is research in progress work which presents a conceptual framework and develops testable propositions by identifying team level antecedents of knowledge sharing in distributed work context. Analysis plan and directions for future research is also discussed in the paper. The key contribution of this study is to view the knowledge sharing process in teams with respect to different dimensions of distributedness, and relational attributes of the team.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Urbach, Nils and Smolnik, Stefan and Riempp, Gerold}, Title = {Development and validation of a model for assessing the success of employee portals}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1699-1710}, Abstract = {Many companies utilize employee portals to improve information exchange and communication between their employees as well as to better support business processes. Owing to limited IT budgets and the need to justify portal investments, assessing employee portal benefits is important. In this article, we propose a model for measuring employee portal success on the basis of the DeLone and McLean IS Success Model as well as an extensive review of employee portal success measurement literature. The resulting model is put forward as the foundation for future empirical work in this area. A card-sorting and item-ranking approach as well as a survey trial is conducted in order to validate the survey instrument. Methods of classical test theory are proposed for the further validation of the survey instrument and the assessment of the measurement model.}, Year = {2009} } @inproceedings{ Author = {v. Westarp, Falk and Weitzel, Tim and Buxmann, Peter and König, Wolfgang}, Title = {The Status Quo and The Future Of EDI - Results Of An Empirical Study}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {719-731}, Year = {1999} } @inproceedings{ Author = {Vaast, Emmanuelle}, Title = {A Dual Methodology To Address Central Challenges In IS Research}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {88-99}, Year = {2002} } @inproceedings{ Author = {Vahidov, Rustam and Kersten, Gregory}, Title = {A framework for situated decision support systems}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2027-2035}, Year = {2003} } @inproceedings{ Author = {Vahtera, Annukka Maria}, Title = {Organisational Factors Affecting IT Innovation Adoption in the Finnish Early Childhood Education}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1106-1116}, Abstract = {Continuous technological development has created new ways of utilising IT in the public sector. However, the use of information technology is still to a large degree in its infancy in early childhood education. The study focuses on the adoption of IT innovations within early childhood education context in Finland. IT innovations can be used for instance in communication between different actors in early childhood education, in rationalisation of day care management and in support of the child's healthy growth. The study examines the organisational factors that enhance or hinder organisational innovativeness. A qualitative multiple case study approach was selected in order to understand the adoption processes in different organisations.}, Year = {2008} } @inproceedings{ Author = {Valtonen, Tuomas and Reuna, Tero and Luhtinen, Kalle}, Title = {Security and privacy in a structured information network}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1886-1893}, Year = {2004} } @inproceedings{ Author = {van Belle, Jean-Louis and van Grembergen, Wim}, Title = {The Holistic Approach to Re-engineering: A Government Case}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1372-1392}, Year = {1997} } @inproceedings{ Author = {van Bussel, Geert-Jan and Ector, Ferdinand and Pijl, G. John van der and Ribbers, Pieter M.}, Title = {The document revolution. Work- or document-flow? Archival documents as triggers for process improvement}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {55-69}, Year = {1999} } @inproceedings{ Author = {Van De Wijngaert, Lidwien and Vermaas, Karianne and Brinkkemper, Sjaak and Bouwman, Harry}, Title = {Accumulating IS Theories Using a Network Approach Towards Meta-Analysis}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1153-1164}, Abstract = {The adoption and usage of new information and communication technologies (ICT) have been investigated from different theoretical points of view, such as Diffusion of Innovations (DOI; Rogers, 1995) and the Technology Acceptance Model (TAM; Davis, 1989). Numerous empirical studies are available, but systematic reviews that accumulate the results are not abundant. Meta-analysis is a way to accumulate the results of scientific research. Usually, a meta-analysis study focuses on investigating collected empirical results with regard to a single hypothesis. In this research we take a broader perspective by adding principles of network analysis to the basics of meta- analysis. This encompasses that we consider the concepts (or variables) in the hypotheses of relevant scientific papers and use them as the nodes in a network. Moreover, the presupposed relations between the concepts (also depicted in the hypotheses) are the links between nodes. The concept network that emerges can subsequently be analyzed in terms of e.g. density and degree. The paper describes the use of this approach towards meta-analysis as well as a tool that supports the approach: the Open Knowledge Infrastructure (OpenKI).}, Year = {2008} } @inproceedings{ Author = {van den Berg, R. J. and van den Hurk, A. C. M. and Maassen, H. and Trienekens, J. J. M.}, Title = {Information infrastructure as a basis for business process redesign: Results of a case study}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {719-728}, Year = {1994} } @inproceedings{ Author = {van der Heijden, Hans and Ogertschnig, Mark and van der Gaast, Lennart}, Title = {Effects of Context Relevance and Perceived Risk on User Acceptance of Mobile Information Services}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {286-296}, Year = {2005} } @inproceedings{ Author = {van der Heijden, Hans and Sørensen, Lotte Sangstad}, Title = {Measuring attitudes towards mobile information services: an empirical validation of the HED/UT scale}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {765-777}, Year = {2003} } @inproceedings{ Author = {van der Heijden, Hans and Valiente, Pablo}, Title = {The Value Of Mobility For Business Process Performance : Evidence From Sweden And The Netherlands}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1144-1153}, Year = {2002} } @inproceedings{ Author = {van der Pijl, G. John and van Boven, Walter H. P.}, Title = {A framework for a systematic approach to knowledge management}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {100-113}, Year = {1998} } @inproceedings{ Author = {van der Rijst, N. B. J. and van Reijswoud, Victor E.}, Title = {Comparing speech act based modeling approaches for the purpose of IS development}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {353-366}, Year = {1995} } @inproceedings{ Author = {van der Vyver, Glen}, Title = {The overconfidence effect and IT professionals}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1894-1904}, Year = {2004} } @inproceedings{ Author = {van Grembergen, Wim and van Belle, Jean-Louis}, Title = {Process integration through information technology at the generale bank of Belgium}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1336-1350}, Year = {1998} } @inproceedings{ Author = {van Heck, Eric and Koppius, Otto and Vervest, Peter H. M.}, Title = {Electronic web-based auctions: theory and practice}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1584-1590}, Year = {1998} } @inproceedings{ Author = {van Heck, Eric and Ribbers, Pieter M.}, Title = {Positive and Negative Effects of Electronic Markets}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1327-1339}, Year = {1996} } @inproceedings{ Author = {van Heck, Eric and Ribbers, Pieter M.}, Title = {Value-creation by Reshaping Customer and Supplier Relationships with Edi: the Case of Technische Unie in the Netherlands}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1234-1250}, Year = {1997} } @inproceedings{ Author = {van Herreweghen, E. and Wille, U.}, Title = {Using EMV Smartcards for Internet Payments}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {901-908}, Year = {2000} } @inproceedings{ Author = {van Hillegersberg, Jos and Altes, Philip Korthals}, Title = {Managing IT-Infrastructures: a search for hidden costs}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1655-1662}, Year = {1998} } @inproceedings{ Author = {van Hillegersberg, Jos and Kumar, Kuldeep and Welke, Richard J.}, Title = {Directions in Object-Oriented Systems Development Research}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {633-646}, Year = {1996} } @inproceedings{ Author = {van Leeuwen, Jerry and van der Heijden, Hans and Kronsteiner, Reinhard and Kotis, Gabriele}, Title = {Group Decision Support for Resource Allocation Decisions in Three-person Groups}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1905-1915}, Year = {2004} } @inproceedings{ Author = {van Reijsen, Jurriaan and Helms, Remko}, Title = {Revealing knowledge networks from computer mediated communication in organizations}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2503-2515}, Abstract = {In today's knowledge driven economy, knowledge is considered to be the key factor in defining the success of an organization. To improve performance, it is the informal knowledge network that should be examined and developed. For this purpose, social network analysis is increasingly applied in business contexts. This is, however, a new domain. This paper aims to aid in its development by researching how representative knowledge networks can be revealed in organizations. While surveying is a common first option to capture an organizational network, this technique may not always be suitable. Communication sources (e.g. e-mail) may provide an alternative, however, we do not know to what extent these sources are suitable. This paper examines a Dutch IT-services organization. Here, a web-survey among the employees baselines the knowledge network, which is compared to 3 communication networks from the same organization, captured by means of e-mail, telephone and SMS communication. A comparison is made by means of correlating the network matrices and by comparing essential network properties. Findings show that only the e-mail network is significantly representative. From our findings we gain insight in the extent to which networks, captured from e-mail, telephone and SMS archives can represent an organizational knowledge network.}, Year = {2009} } @inproceedings{ Reijssen.Helms.ea2007-ValidationofNew, Author = {van Reijsen, Jurriaan and Helms, Remko and Batenburg, Ronald}, Title = {Validation of the New Knowledge Management Claim}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {552-564}, Note = {Presented in track Information and Knowledge Management, session Designing KM, on Thu, 7. Jun from 12:15-12:45}, Abstract = {Recently, a new paradigm emerged in the field of Second Generation Knowledge Management. This paradigm is labeled as New Knowledge Management. It claims that its application leads to corporate sustainability and sustainable innovation in organizations. How this new paradigm can be translated into a practical assessment method for organizations has, however, not been explored. In addition, whether its central claim can be empirically justified, is validated neither. This paper builds upon our existing New Knowledge Management Assessment method. This method and the New Knowledge Management claims are validated in a number of ways. An empirical validation was conducted using survey data collected from 30 Dutch organizations. Results from statistical analysis indicates that application of New Knowledge Management indeed is present in more sustainable organizations, but not in innovative organizations, as proposed by the New Knowledge Management claim. In addition, it was found that corporate sustainability also heavily depends on the external orientation of organizations. This implies that the application of New Knowledge Management is an important but not a sole critical condition for organizations to obtain a sustainable position. Keywords: Second Generation Knowledge Management, New Knowledge Management, Assessment Method, Corporate Sustainability, Sustainable Innovation.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {van Rooyen, E.}, Title = {A Comprehensive Change Management Framework for Information Technology- Driven Change in Organisations}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {945-952}, Year = {2000} } @inproceedings{ Author = {Van Slooten, K.}, Title = {Integrating method fragments for IS analysis and design}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {779-792}, Year = {1995} } @inproceedings{ Author = {Van Stijn, Eveline and Wensley, Anthony}, Title = {ERP's best Practices and Change: An Organizational Memory Mismatch Approach}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {664-675}, Year = {2005} } @inproceedings{ Author = {van Veenstra Anne, Fleur and Klievink, Bram and Janssen, Marijn}, Title = {Barriers for transformation: Impediments for transforming the public sector through e-government}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1513-1523}, Abstract = {In the past decades many e-government initiatives have been introduced. Currently, attention is shifting towards enhancing the effectiveness of these initiatives by improving service delivery through organizational transformation. This is called Transformational Government and is often regarded as the next step in the development of electronic government, in which unique cross-organizational processes for customer service request are created. However, the creation of such service processes is cumbersome and even those organizations that have realized successful online service delivery are often hindered in their efforts to achieve transformational aspects such as service orientation and a networked organizational structure. As there is little insight in the barriers that organizations encounter on their path to Transformational Government, this research investigates those barriers by looking at two case studies that have made efforts to transform. The barriers we found include a lack of knowledge about necessary changes, a lack of change in the organization structure and the absence of a transformational mindset.}, Year = {2009} } @inproceedings{ Author = {Vartiainen, Tero and Siponen, Mikko}, Title = {Universality thesis in IS ethics education - an empirical study}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2036-2043}, Year = {2003} } @inproceedings{ Author = {Vasconcelos, Ana Cristina}, Title = {Information Systems Development: An Organitional Culture Perspective}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {995-1002}, Year = {1996} } @inproceedings{ Author = {Vasilopoulou, Konstantina and Polyxeni, Ziouvelou and Pateli, Adamantia and Pouloudi, Athanasia}, Title = {Examining e-business models: applying a holistic approach in the mobile environment}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2044-2054}, Year = {2003} } @inproceedings{ Author = {Vasiu, Lucian}, Title = {A conceptual framework of e-fraud control in an integrated supply chain}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1916-1923}, Year = {2004} } @inproceedings{ Author = {Vasquez Bronfman, Sergio}, Title = {IOS and interorganizational business process: redesigning a transport agent's business network}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {498-512}, Year = {1998} } @inproceedings{ Author = {Vassilis, Theodoropoulos and Koutsabasis, Panayiotis and Darzentas, Jenny S. and Spyrou, Thomas and Darzentas, John}, Title = {Designing a Postgraduate Curriculum in Information Systems: A Greek Case}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1070-1080}, Year = {2001} } @inproceedings{ Author = {Vatanasakdakul, Savanid and D’ambra, John}, Title = {An exploratory study of the socio-cultural impact on the adoption of e-commerce for firms in the tourism industry of Thailand}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {235-247}, Note = {67_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Veiga, C. C. Da}, Title = {Key IS management im.es in the Portuguese public administration}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {405-422}, Year = {1995} } @inproceedings{ Veith.Leimeister.ea2007-TowardsValue-BasedManagement, Author = {Veith, Viktor and Leimeister, Jan Marco and Krcmar, Helmut}, Title = {Towards Value-Based Management of Flexible IT Environments}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1190-1201}, Note = {Presented in track IS/IT Management, session Management of IT, on Fri, 8. Jun from 16:50-17:20}, Abstract = {Senior executives often criticise the lack of visible returns from expensive investments in Information Technology (IT). In addition, accelerating changes in market environments demand higher business flexibility from IT services which exacerbates the difficulty of managing a return on IT-investment. This paper conducts a state-of-the-art review of methods currently in use for IT controlling, value-based IT management and}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Ven, Kris and Verelst, Jan}, Title = {The Organizational Adoption of Open Source Server Software: A Quantitative Study}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1430-1441}, Abstract = {Despite the attention that open source software (OSS) has received, relatively little is known about the factors which influence the decision of an organization on whether to adopt OSS or not. Although much anecdotal evidence has been published on this topic in practitioner literature, these claims have been insufficiently validated. Although some qualitative studies on the organizational adoption of OSS have been conducted, empirical support based on a large sample is missing. In this paper, we propose a conceptual model describing the factors that influence the organizational adoption of open source server software (OSSS). This model is based upon the results of a prior qualitative study that we have conducted in Belgian organizations. We present the results of a partial least squares analysis of survey data collected from 270 Belgian organizations. The main factors that influence the adoption of OSSS are its reliability, the presence of boundary spanners in the organization, and the switching costs involved in the migration. The latter are influenced by the availability of external support, the perception that OSSS is less expensive and the presence of boundary spanners. These results largely confirm the findings of our qualitative study. Theoretical and practical implications are discussed.}, Year = {2008} } @inproceedings{ Author = {Venkitachalam, Krishna and Scheepers, Rens}, Title = {Formulating an organizational knowledge strategy: the influence of existing IT infrastructure}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1924-1935}, Year = {2004} } @inproceedings{ Author = {Venter, M. and Blignaut, R. J. and Stoltz, D.}, Title = {Tailoring IT Education for Effective IT Professionals in a Third World Setting}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {141-146}, Year = {2000} } @inproceedings{ Author = {Venters, Will and Darking, Mary and Light, Ben and Heje, Jan Pries and Lundell, Björn}, Title = {Panel: Jumping the high-jump and landing in the sandpit - The issues involved in moving from being a PhD student to being a full member of the IS community}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1787-1789}, Year = {2005} } @inproceedings{ Author = {Venters, Will and Giustiniano, Luca and Lundell, Björn and Pries-Heje, Jan and Rowe, Frantz}, Title = {Panel: Post-PhD Research - the Trails and Tribulations of Beginning Post-Doctoral Research Following a PhD}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2386-2387}, Year = {2006} } @inproceedings{ Author = {Veres, Csaba and Hitchman, Steve}, Title = {Using Psychology To Understand Conceptual Modelling}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {473-481}, Year = {2002} } @inproceedings{ Author = {Verhagen, Tibert and Feldberg, Frans and Van den Hooff, Bart and Meents, Selmar}, Title = {Understanding virtual world usage: A multipurpose model and empirical testing}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {761-775}, Abstract = {This study reports an attempt to enhance our understanding of the reasons behind virtual world usage. By providing a mixture of utilitarian and hedonic value, virtual worlds represent an emerging class of multipurpose information systems (MPIS). Previous research seems to fall short in explaining MPIS adoption, especially since key extrinsic and intrinsic motivators are not considered. Drawing upon IT adoption research, motivation theory and the consumer behavior literature, this research extends available works and provides insight into the influence and roles of extrinsic and intrinsic motivation. Hypotheses are postulated and tested using a sample of 1627 users of the virtual world Second Life. The results confirm the majority of the hypotheses and support the comprehensive model. The findings indicate instantaneous effects of extrinsic and intrinsic motivation, and highlight reinforcing effects of intrinsic motivation. Implications for research and practice are discussed.}, Year = {2009} } @inproceedings{ Author = {Verhagen, Tibert and Tan, Yao-Hua}, Title = {Perceived risk and trust associated with purchasing at electronic marketplaces}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1936-1947}, Year = {2004} } @inproceedings{ Author = {Vermaas, Karianne and Van de Wijngaert, Lidwien}, Title = {Seeking Health Information on the Internet - Different Genders, Different Uses, Different Risks}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {361-372}, Year = {2005} } @inproceedings{ Author = {Versteeg, Gerrit and Bouwman, Harry}, Title = {Business architecture: a new paradigm to relate e-business strategy to ICT}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1948-1960}, Year = {2004} } @inproceedings{ Vesiluoma2007-MakingKnowledgeSharing, Author = {Vesiluoma, Sari}, Title = {Making Knowledge Sharing Visible in Software Engineering}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {540-551}, Note = {Presented in track Information and Knowledge Management, session Designing KM, on Thu, 7. Jun from 11:45-12:15}, Abstract = {Most of the problems in software engineering projects seem to have their origin in knowledge sharing difficulties. While software engineering is one of the most knowledge intensive professions, the understanding of the role of knowledge sharing is very vital. It requires making knowledge and knowledge sharing more visible than those currently are in practice. Making visible means here to identify what kind of knowledge sharing there exists and especially what kind of problems there exists in knowledge sharing. This study produced a Knowledge Sharing Framework (KSF) to help making knowledge sharing visible in software engineering work. The KSF was utilized in an empirical case study. It resulted many interesting findings and gave a basis for further improving knowledge sharing in the organization.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Vidgen, Richard T.}, Title = {What's So Different About Developing Web-based Information Systems?}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {262-271}, Year = {2002} } @inproceedings{ Author = {Vidgen, Richard T. and Madsen, Sabine}, Title = {Exploring the socio-technical dimension of information system development: use cases and job satisfaction}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2055-2071}, Year = {2003} } @inproceedings{ Author = {Vidgen, Richard T. and Wang, Xiaofeng}, Title = {Organizing for agility: A complex adaptive systems perspective on agile software development process}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1316-1327}, Note = {356_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Vieira da Cunha, Joao and Carugati, Andrea}, Title = {Information technology and the first-line manager's dilemma: Lessons from an ethnographic study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2834-2845}, Abstract = {This research builds on the literature on information technology and organizations to suggest an alternative to the current understanding of the production of computer-generated representations of work. This literature sees computer-generated representations of work as automatic outcomes of information technology that managers use to scrutinize employees. We present a ethnography of a desk-based sales unit which suggests that first-line managers can address the tension between the need to enforce prescribed goals and procedures and the need to adapt to and protect employees' improvisation by forfeiting surveillance and instead use information technology to build a façade of compliance with prescribed goals and procedures. Our results to shed light on the hidden labours behind representations of compliance and place agency in the centre stage of the process of producing computer-generated formal representations of work.}, Year = {2009} } @inproceedings{ Author = {Viktor, H. and Arndt, H. and Oberholzer, M.}, Title = {Enhancing Government Decision Making Through Knowledge Discovery from Data}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {266-273}, Year = {2000} } @inproceedings{ Author = {Villanova-Oliver, Marlène and Gensel, Jérôme and Martin, Hervé}, Title = {Stratification Of The Information Space In Web-based Information Systems}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {429-438}, Year = {2002} } @inproceedings{ Author = {Vintar, Mirko and Decman, Mitja and Kunstelj, Mateja}, Title = {The use of ICT in the public sector and its influence on communication with citizens in Slovenia}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {923-934}, Year = {2001} } @inproceedings{ Author = {Virili, Francesco and Cantoni, Franca}, Title = {The Italian Legislation on Digital Signatures and the Role of Italian Banks as Certificate Authorities: A Strategic Analysis}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {833-837}, Year = {2000} } @inproceedings{ Author = {Virili, Francesco and Carignani, Andrea}, Title = {Web Technologies and Value Innovation in the Italian Retail Banking Industry}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {485-494}, Year = {2001} } @inproceedings{ Author = {Vitari, Claudio}, Title = {Sources of IT dynamic capability in the context of data genesis capability}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {404-416}, Abstract = {Dynamic Capabilities are often considered as the factor justifying the different degrees of success of organizations in turbulent environment. However Dynamic Capability development remains a difficult issue to research, with a paucity of work directly addressing this question, despite its importance. The explanation of the sources of Dynamic Capabilities would give organizations the instruments to rationally improve their chance of success and to more likely sustain their competitive advantage. We contribute to the emerging literature on Information Technology (IT) Dynamic Capability by proposing a research framework grounded in the three sources of Dynamic Capabilities: organizational processes, firm history and firm's assets. Our model takes into consideration also the moderating role played by environmental turbulence on Dynamic Capability and on process performance. In this contribution we lay the theoretical and methodological groundwork and we foresee the test of the model using Data Genesis (DG) capability as the context. DG is the Dynamic Capability of (1) choosing IT to unobtrusively generate and capture data in digital form, (2) integrating the technology in the appropriate business processes, and (3) managing the digital data so captured.}, Year = {2009} } @inproceedings{ Author = {Vitari, Claudio and Ravarini, Aurelio}, Title = {The Effects of Communities of Practice on the Success of an Expert Recommending Service}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2038-2051}, Abstract = {This article presents an explorative study of the impact of Communities of Practice (CoPs) on the success of a certain category of Knowledge Management Systems, hereafter called Expert Recommender Information Systems. They regroup Information Systems that identify and display individuals who have been qualified by the system as experts, and who are in a position to help users solve problems involving a business process breakdown. Rather than focusing on the Expert Recommending Information System itself, the author concentrates on the service it delivers, the Expert Recommending Service (ERS). Using multiple case study research, five different organizations were investigated, essentially in order to identify how CoPs influence the success of their ERS.}, Year = {2008} } @inproceedings{ Author = {Vogel, Doug and Carlsson, Christer and Scharl, Arno and Turban, Efraim}, Title = {Panel : Component based systems development adoption and diffusion}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {459-460}, Year = {2002} } @inproceedings{ Author = {Vogelsang, Lasse}, Title = {User involvement in development of web based publishing}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2072-2083}, Year = {2003} } @inproceedings{ Author = {Vogelsang, Lasse and Kensing, Finn}, Title = {Utilizing systems development methods – a conceptual framework}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {847-858}, Note = {218_Paper.pdf}, Year = {2006} } @inproceedings{ Brocke.Buddendick2007-ITEnabledBuisness, Author = {vom Brocke, Jan and Buddendick, Christian}, Title = {IT Enabled Buisness Models - Decision Support for Measuring Financial Implications of Business Models in Media Industry}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1077-1087}, Note = {Presented in track Information Systems and Economics, session Decision Making Mechanisms in IT Economics, on Fri, 8. Jun from 17:50-18:20}, Abstract = {The introduction of new IT artefacts has changed business rules in many industries. Companies are faced to challenge the issue of aligning business and IT strategy in order to safeguard competitiveness. In research and practice a large variety of different business models aligning IT and business strategy has been proposed. Against the background of industry structure and existing competencies of a firm, companies need to decide which business model fits best for their specific situation. In addition for decision support the related revenues, costs and risks of a specific business model need to be assessed. With this paper we introduce a systematic approach for decision support method. This approach bases on reliable methods in the field of information systems design, capital budgeting and decision support systems. We apply this approach for business models in the media industry to demonstrate its benefits.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {vom Brocke, Jan and Simons, Alexander and Cleven, Anne}, Title = {A Business Process Perspective on Enterprise Content Management: Towards a Framework for Organisational Change}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1680-1691}, Abstract = {The huge amount of content in today's work life brings up new challenges for Business Process Management (BPM). The right content has to be provided at the right time, of the right quality, and at preferably low cost. So far, a remarkable number of software products have been developed for the management of enterprise content. However, there is still a significant lack of knowledge on how to efficiently make use of these systems in a specific organisational context. With this paper, we present a framework, taking a business process perspective on Enterprise Content Management (ECM). Within the framework, different types of content are identified that are relevant in regard to the business processes of a company. For each type of content blueprints are developed that describe how to make use of specific services of ECM systems. In order to implement organisational change, methodical support is provided on how to embed the blueprints into the business processes of a company.}, Year = {2008} } @inproceedings{ Author = {vom Brocke, Jan and Simons, Alexander and Niehaves, Björn and Riemer, Kai and Plattfaut, Ralf and Cleven, Anne}, Title = {Reconstructing the giant: On the importance of rigour in documenting the literature search process}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2206-2217}, Abstract = {Science is a cumulative endeavour as new knowledge is often created in the process of interpreting and combining existing knowledge. This is why literature reviews have long played a decisive role in scholarship. The quality of literature reviews is particularly determined by the literature search process. As Sir Isaac Newton eminently put it: "If I can see further, it is because I am standing on the shoulders of giants." Drawing on this metaphor, the goal of writing a literature review is to reconstruct the giant of accumulated knowledge in a specific domain. And in doing so, a literature search represents the fundamental first step that makes up the giant's skeleton and largely determines its reconstruction in the subsequent literature analysis. In this paper, we argue that the literature search process must be comprehensibly described so that readers can assess the exhaustiveness of the review. We set out to explore the methodological rigour of literature review articles published in ten major IS journals and show that many of these reviews do not thoroughly document the process of literature search. Our results lead us to call for more rigour in documenting a literature search and to present guidelines for crafting a literature review and search in the IS domain.}, Year = {2009} } @inproceedings{ Author = {von Kortzfleisch, H. F. O. and Winand, U.}, Title = {Trust in Electronic Learning and Teaching Relationships: The Case of "WINFO- Line"}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1348-1354}, Year = {2000} } @inproceedings{ Author = {Vosloo, Steve and Roode, Dewald}, Title = {The world summit awards: a critical analysis}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2264-2275}, Note = {587_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Voutsina, Katerina}, Title = {The dynamics of control and power and use of ICTs in contingent employment arrangements}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1467-1478}, Note = {374_Paper.pdf}, Year = {2006} } @inproceedings{ Voutsina.Kallinikos.ea2007-CodificationandTransferability, Author = {Voutsina, Katerina and Kallinikos, Jannis and Sorensen, Carsten}, Title = {Codification and Transferability of IT Knowledge}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {716-726}, Note = {Presented in track Information and Knowledge Management, session Knowledge codification and its sharing, on Sat, 9. Jun from 09:30-10:00}, Abstract = {Software development has always been considered a complex undertaking where close interaction has been the antidote to this inherent complexity and development techniques from initial unstructured- over structured- and to object-oriented programming represent ways of managing development risks. Software knowledge has traditionally been transferred in project settings and been intrinsically linked with situated social practices. However, with the emergence of itinerant experts and highly distributed software development, the question emerges; what is the role of core software development techniques in the exchangeability and transferability of highly skilled IT knowledge? The aim of this paper is, through 30 qualitative interviews in Greece, to investigate the role of development techniques as a means of facilitating the codification and transferability of IT knowledge among itinerant IT experts and the projects they form part of. It is argued that the use of object-oriented techniques encapsulates discretionary decisions in objects and through carefully negotiated interfaces allows for the transfer and reuse across contexts. This minimises side effects and facilitates both the cultivation of complex middleware and the distribution of distinct work packages to individual itinerant experts.}, Keywords = {ECIS, ECIS2007, research paper,Information and Knowledge Management}, Year = {2007} } @inproceedings{ Author = {Vrana, Vasiliki and Zafiropoulos, Costas and Paschalidis, Savvas}, Title = {Attitudes towards internet use among travel agencies in greece}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1407-1418}, Note = {366_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Vranesic, Helena and Rosenkranz, Christoph}, Title = {The role of boundary objects and boundary spanning in data warehousing - A research-in-progress report}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {380-391}, Abstract = {Data warehouse projects bring together different communities of practice, with the primary objective of producing one body of information which is capable of comparative advantages in business analysis. Due to the number of involved communities and the complexity of their collaboration, data warehouse projects are costly. In this paper we give a closer look at communication problems on boundaries between participating data warehouse projects' communities. Our analysis enlightens the potential relation between the early creation of language communities of the involved communities and lowering data warehouse project development costs. As today, there is hardly any methodology available for analyzing and aligning mutual understanding between Data warehouse project participants. In this paper, we propose a data warehouse development scheme for project improvement based on our discussion as a first step in a design science project.}, Year = {2009} } @inproceedings{ Vuokko2007-MobileEnhancementof, Author = {Vuokko, Riikka}, Title = {Mobile Enhancement of Care Work}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2209-2220}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session Australasian experiences, on Sat, 9. Jun from 10:00-10:30}, Abstract = {This paper describes the organizational implementation of a mobile system in social home care. By recording the times, places and tasks carried out, the new mobile system was planned to enhance managing and planning of home care services to become more efficient in the future. Home care workers view the system as a device for controlling working time. There is an apparent tension between independence and control as well as between technical and care rationalities of the work. This longitudinal ethnographical study aims to describe how the new mobile technology was appropriated to be a meaningful feature in the care context. The technology-led change is assessed from the perspectives of learning, control, technical problems and disappointment.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Wagner, Heinz-Theo}, Title = {IT Business Alignment and Process Performance: Results from a Survey in the Finance Industry}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {599-610}, Abstract = {The value of IT and its impact on competitive outcomes is the subject of debate and controversy in theory and practice. In this context IT Business Alignment (ITBA) has been found to be a key CIO issue and a driver of IT value, but there is still a lack of coherent theoretical explanations for why and how ITBA influences outcomes. This study draws on the knowledge-based theory to develop and test a process-level model of IT Business Alignment examining a primary business process with its core information system. At a process-level of analysis the influence of ITBA on business process performance is investigated, encompassing IT personnel flexibility and IS usage as essential resources. ITBA at an operational level is based on three frameworks of prior research and proposed as concept for further research. The model is tested using data from 136 banks and shows that ITBA at an operational level indeed has an effect on process performance, and that this effect is indirect and fully mediated by IS usage and IT personnel flexibility.}, Year = {2008} } @inproceedings{ Author = {Wagner, Heinz-Theo and Ettrich, Kristina}, Title = {Slack-enabled innovation versus problemistic search: Findings from case studies among SME}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1029-1040}, Abstract = {Innovations are important for the development of firms and whole economies. Several theoretic approaches are therefore dealing with innovation and the motivation of firms to motivate. The Resource-based View of the Firm views innovations to be motivated by the use of slack resources while the Behavioral Theory of the Firm predicts problemistic search as an important motivation for innovative maneuvers. Recently, Pitelis proposes an integration of both theories to better explaining the motivation for innovation. This paper empirically tests the predictions from these theories using multiple case studies among small and medium enterprises. The results show that firms' motivation to innovate is best explained using a combination of both theories.}, Year = {2009} } @inproceedings{ Author = {Wagner, Heinz-Theo and Weitzel, Tim}, Title = {The Impact of IT on Competitive Advantage: A Microeconomic Approachto Making the Resource-Based View Explicit}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1352-1363}, Year = {2005} } @inproceedings{ Author = {Wagner, M.}, Title = {Representation and Communication of Pharmaceutical Expert Information}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1302-1308}, Year = {2000} } @inproceedings{ Author = {Walden, Pirkko and Anckar, Bill and Klein, Stefan and Sigala, Marianna and Werthner, Hannes}, Title = {Panel: Mobile challenges for travel and tourism}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1961-1963}, Year = {2004} } @inproceedings{ Walden.Han.ea2007-SleepingGiant-, Author = {Walden, Pirkko and Han, Shengnan and Carlsson, Christer and Majlender, Peter}, Title = {The Sleeping Giant - A Longitudinal Study Surveying the Mobile Service Market in Finland}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1875-1885}, Note = {Presented in track Mobile \& Emerging Technologies for IS, session METIS2, on Sat, 9. Jun from 09:00-09:30}, Abstract = {Foresight scenarios indicated already in the late 1990es that mobile commerce would become a mainstream business and the hype around mobile services has grown with the growing number of mobile phones in the world the estimate now is that we will reach the staggering number of 3 billion phones by 2008. The reasoning is simple: with a huge global technology platform available mobile services and mobile commerce will become a huge industry with double digit billion Euro revenues on an annual basis. The future development of the mobile technology is expected to rely on mobile services and the use of mobile services will be an integral part of the revenues to be generated by third generation mobile phones. The adoption of new mobile services has however been much slower than expected, especially in Europe. Basic services such as SMS, ring tones, icons and logos are still the most popular services. Several reasons have been suggested for the slow adoption rate, ranging from cultural issues to business models. In this paper we are focusing on the Finnish market, where there are several reasons to suggest that a rapid adoption could take place, including a relatively long history of mobile services, low costs, positive attitudes to the use of high technology and rather a good supply of mobile services. We are presenting results from a longitudinal study covering the years 2003, 2004, 2005 and 2006 where we for each year worked with a random sample of 1000 consumers; as the response rate was very high (close to 50% each year) the samples have been shown to be representative of the Finnish consumers. Some of the results are rather surprising and we will show some identifiable reasons for the discrepancies between mobile services offered and mobile services actually used.}, Keywords = {ECIS, ECIS2007, research paper,Mobile & Emerging Technologies for IS}, Year = {2007} } @inproceedings{ Author = {Walker, Richard and Arnold, Ivo}, Title = {Introducing virtual solutions for course design and delivery in business education: experiences from two economics courses}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2084-2094}, Year = {2003} } @inproceedings{ Author = {Walker, Richard and Baets, Walter}, Title = {Introducing 'conversational' E-learning To Management Education : A Comparison Of Student Experiences From Two MIS Courses}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1400-1409}, Year = {2002} } @inproceedings{ Author = {Wan, Wen and Teo, Hock-Hai}, Title = {An examination of auction price determinants on Ebay}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {898-908}, Year = {2001} } @inproceedings{ Author = {Wang, Chen-Ya and Chou Seng-cho, T. and Chang, Hsia-Ching}, Title = {The moderating role of utilitarian/hedonic user motivation on user behaviour towards web 2.0 applications}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1430-1441}, Abstract = {Previous information system studies usually specified their research context as a utilitarian system or hedonic system and the results were concluded within one specific system type. Web 2.0 application provides a flexible environment for different kinds of user motivations that can be used for utilitarian or hedonic purpose. This study extended the Technology Acceptance Model (TAM) by introducing a moderating factor into the model, in order to study users' behavioral intentions in a Web 2.0 environment. We designed two task types of user motivation and conducted our experiment on two Web 2.0 websites. According to the PLS (Partial Least Squares) analysis, this study demonstrated that utilitarian and hedonic purposes had a moderating effect on the relationship between perceived belief and user attitude as well as the relationship between perceived information quality and perceived belief in the Web 2.0 application. The relationship between perceived usefulness and attitude was stronger in the utilitarian user motivation; whereas the relationship between perceived ease of use and attitude was stronger when the user had hedonic motivation to use the Web 2.0 application. We also found that perceived information quality had significant impact on the perceived usefulness and perceived ease of use.}, Year = {2009} } @inproceedings{ Author = {Wang, Frank and Sharma, Ruby and Helian, Na and Marir, Farhi and Yip, Yau Jim}, Title = {A management information system for public health}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1454-1464}, Year = {2002} } @inproceedings{ Author = {Wang, Weiquan and Benbasat, Izak}, Title = {An empirical investigation of intelligent agents for e-business customer relationship management: a knowledge management perspective}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2095-2110}, Year = {2003} } @inproceedings{ Author = {Wang, Xiaofeng and Conboy, Kieran}, Title = {Understanding agility in software development through a complex adaptive systems perspective}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2182-2193}, Abstract = {Agile software development methods have emerged in recent years and have become extremely popular since the start of the century. While much research claims to study agile methods, the meaning of agility itself in software development is yet to be fully understood. Agility is viewed by some as the antithesis of plan, structure discipline and bureaucracy. This study aims to develop a better understanding of agility, using the key concepts of Complex Adaptive Systems as a theoretical lens. The study explores agility from several different angles, including autonomous team, stability and uncertainty, and team learning. A multiple case study research method was employed. The findings of the study emphasize that agility is manifested as stability and discipline, which are just as desirable as flexibility, and context sharing is of the same value and importance as knowledge sharing. In addition, the collective nature of learning is underlined.}, Year = {2009} } @inproceedings{ Author = {Wang, Xiaofeng and Ó Conchúir, Eoin and Vidgen, Richard T.}, Title = {A Paradoxical Perspective on Contradictions in Agile Software Development}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {470-481}, Abstract = {An ongoing debate on agile methods focuses on the contradictions in software development, especially responding to change vs. following a plan, and people vs. processes. Unlike the 'either-or' perspective adopted in the existing agile literature, this paper introduces a paradoxical view on the contradictions in agile software development and uses two agile processes to illustrate it, arguing that a paradoxical perspective can help to gain a better understanding of the nature of and ways of dealing with the contradictions in agile software development. Taking a paradoxical perspective on responding to change vs. following a plan, and people vs. processes, this paper reveals that an agile process is a planning-driven process geared to responding to change, and it is a process that provides supporting structures to the people to learn and to improve their competences.}, Year = {2008} } @inproceedings{ Author = {Wang, Xinwei and Tan, Michael T. K. and Wei, Kwok-kee and Raman, K. S.}, Title = {The development of an augmented constrained-efficiency framework for the adoption of electronic interorganizational governance}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1964-1975}, Year = {2004} } @inproceedings{ Author = {Wang, Xinwei and Teo, Hock-Hai and Wei, Kwok-kee and Sia, Choon-Ling and Lee, Matthew K. O.}, Title = {Effects of learning capacity and knowledge base on executive decision formation for}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2111-2118}, Year = {2003} } @inproceedings{ Wang.Vidgen2007-OrderandChaos, Author = {Wang, Xiaofeng and Vidgen, Richard T.}, Title = {Order and Chaos in Software Development: A Comparison of Two Software Development Teams in a Major IT Company}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {807-818}, Note = {Presented in track IS Development, session IT Development Issues I, on Thu, 7. Jun from 17:45-18:15}, Abstract = {Agile methods have emerged and become popular over last few years as a response to shortcomings of the waterfall process model. However, agile processes are stamped by some as chaotic processes and the opposite of waterfall approaches. This paper uses the edge of chaos concept from Complex Adaptive Systems theory as a theoretical lens to analyse the roles of structure and planning in agile processes. The software development processes of two teams in a major IT company, who use agile methods and the waterfall approach respectively, are presented and the project structure and planning process of each are highlighted then compared. Our research finds that structure and planning are essential to agile processes and take different forms than in the waterfall model.}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Wareham, Jonathan and Cousins, Karlene and Klein, Rich}, Title = {Service and commodity based electronic intermediaries: a comparative analysis}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2119-2134}, Year = {2003} } @inproceedings{ Author = {Wareham, Jonathan and Levy, Armando and Cousins, Karlene}, Title = {Wireless Diffusion and Mobile Computing : Implications for the Digital Divide}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1308-1319}, Year = {2002} } @inproceedings{ Author = {Wareham, Jonathan and Neergaard, Peter and Bjørn-Andersen, Niels}, Title = {Radical Organisational Transformation: Aligning IT, Organisation and Human Resources to Boost the Value of it}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1393-1406}, Year = {1997} } @inproceedings{ Author = {Wareham, Jonathan and Peter, Neergaard}, Title = {Still guilty of technological determinism? Reengineering in the insurance sector}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1291-1304}, Year = {1998} } @inproceedings{ Author = {Warr, Alan}, Title = {A Study of the Relationships of Strategic IS Planning (SISP) Approaches, Objectives and Context with SISP Success in UK Organisations}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {676-687}, Year = {2005} } @inproceedings{ Author = {Warr, Alan}, Title = {Strategic is planning in UK organisations: Current approaches and their relative success}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {972-983}, Note = {249_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Wassenaar, Arjell and Gregor, Shirley}, Title = {E-Business Strategy Formulating and Forming: New Wine in Old Bottles?}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1242-1251}, Year = {2001} } @inproceedings{ Author = {Wastell, Dave and White, Susan and Broadhurst, Karen and Hall, Chris and Peckover, Sue}, Title = {The chiasmus of design: Paradoxical outcomes in the e-government reform of UK children's services}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {134-145}, Abstract = {This paper presents a detailed ethnographic study of the design problems of a major national IT system in UK child protection and welfare services. The implementation of the Integrated Children's System (ICS) has disrupted social work practice and engendered growing professional resistance, prompting a fundamental review of its design. Marshall McLuhan’s concept of chiasmus is a central feature of the analysis presented here of the tribulations of the ICS. Chiasmus refers to the tendency of any system, when pushed too far, to produce unintended contradictory effects, and is an intrinsic feature of the behaviour of complex, socio-technical systems. The dysfunctions of the ICS provide a pertinent, large-scale example. The ICS constitutes an attempt, via technological means, to re-organize child welfare services in the UK. Whilst aimed at improving child safety, the ICS has had the opposite effect of increasing the potential for error. This chiasmus has been exposed through the multi-site ethnography reported here, which shows how rigidly designed processes, enforced by IT systems, force social work professionals into unsafe investigative and recording practices which put children at greater risk. The paper ends by proposing an alternative approach to design, based on proven socio-technical precepts, emphasizing the principles of minimum critical specification, user-centeredness and local autonomy.}, Year = {2009} } @inproceedings{ Author = {Wastell, David G.}, Title = {Barriers to effective knowledge management: Action Research Meets Grounded Theory}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {628-639}, Year = {2001} } @inproceedings{ Author = {Wastell, David G.}, Title = {Homeward Bound: Ecological Design of Domestic Information Systems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {195-206}, Abstract = {IT artefacts are steadily permeating everyday life, just as they have colonized the business domain, and IS researchers are beginning to take more interest in the home environment. We argue that the home is in many ways a more challenging environment for the designer, making good design of critical importance. Two experiments are reported, both concerned with the design of the user interface for domestic heating systems. Of note is our use of a medium- fidelity laboratory simulation or "microworld" in this work. Two main substantive findings resulted. First that ecologically designed feedback, embodying a strong mapping between task goals and system status, produced superior task performance. Second, that predictive decision aids provided clear benefits over other forms of user support. General implications for the design of domestic information systems are discussed. The methodological challenges of design research are highlighted. It is argued that design theory is necessarily complex, modal and uncertain, and that design science (like design itself) should be prosecuted in an open, heuristic spirit, drawing more on the proven methods of "good design" (e.g. user participation) in terms of its own praxis.}, Year = {2008} } @inproceedings{ Author = {Wastell, David G. and Kawalek, Peter and Newman, Michael}, Title = {Plus ça change: defensive translations and resistance to IT-enabled change in local government}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2135-2151}, Year = {2003} } @inproceedings{ Author = {Wastell, David G. and Kawalek, Peter and Willetts, Mike}, Title = {Designing alignment and improvising change: Experiences in the public sector using the SPRING methodology}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1125-1136}, Year = {2001} } @inproceedings{ Author = {Wastell, David G. and Newman, Michael}, Title = {Information Systems Development in the Ambulance Service: A Tale of Two Cities}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {539-552}, Year = {1996} } @inproceedings{ Author = {Wastell, David G. and Sauer, Juergen and Schmeink, Claudia}, Title = {Homeward bound: a microworld study of domestic information system design}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {546-557}, Note = {137_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Waters, Sam}, Title = {Information management transfer over sector, space and time}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {487-502}, Year = {1994} } @inproceedings{ Author = {Watson, Heather and Wood-Harper, Trevor}, Title = {Contexts in interpreting methodology: Addressing paradoxical situation}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {325-338}, Year = {1994} } @inproceedings{ Author = {Watson, Richard T. and Pitt, Leyland F. and Cunningham, Chris J. and Nel, Deon}, Title = {User satisfaction and service quality of the IS department : Closing the gaps}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {341-351}, Year = {1993} } @inproceedings{ Author = {Weber, A.}, Title = {Full Bindingness and Confidentiality}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {889-896}, Year = {2000} } @inproceedings{ Author = {Webster, Jane and Boudreau, Marie-Claude and Donnellan, Brian and Elliot, Steve and Huber, Mark and Jenkin, Tracy and Sheridan, Charles}, Title = {Panel: A call for action in tackling environmental sustainability through green information technologies and systems}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {3019-3019}, Abstract = {Companies are coming under increasing pressure from shareholders, regulatory bodies, employees, and customers to adopt a systematic approach to environmental sustainability. As companies grapple with this challenge, a realization is emerging that CIOs can play a pivotal role in driving change in this area. For example, CIOs recently singled out 'Green IT' as the most important strategic technology for 2008. It is expected that the Green IT service market will reach nearly $5 billion by 2013. Obviously, the IT industry has acknowledged the environmental sustainability challenge. Unfortunately, IS academics have only taken a minor interest in this challenge. Therefore, the purpose of this panel is to provide IS academics with an increased awareness of environmental sustainability issues, a motivation to contribute, and an understanding of how and where this may be possible. We will argue that the flow of knowledge between the three traditional areas of IS competence, or practice, education, and research, has become more important than ever due to the gravity of environmental challenges facing our world. We will travel from Australia, Canada, Ireland, and the United States to present our ideas on ways that IT/S, or information technology and system initiatives, can address environmental sustainability.}, Year = {2009} } @inproceedings{ Author = {Webster, Juliet and Swatman, Paula M. C. and Lobet-Maris, Claire}, Title = {Panel: Is the future female? Business process redesign, EDI and women's work}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1291-1292}, Year = {1995} } @inproceedings{ Author = {Wedekind, H.}, Title = {On Specifying Contract Negotiations}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {23-30}, Year = {2000} } @inproceedings{ Author = {Weinberger, Hadas and Te’eni, Dov and Frank, Ariel J.}, Title = {Ontologies of organizational memory as basis for evaluation}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2152-2162}, Year = {2003} } @inproceedings{ Author = {Weinhardt, Christof and Gomber, Peter and Holtmann, C.}, Title = {Online-Brokerage - Transforming Markets from Professional to Retail Trading}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {826-832}, Year = {2000} } @inproceedings{ Author = {Weitzel, Tim and Ladner, F. and Buxmann, Peter}, Title = {The Extensible Markup Language - New Opportunities in the Area of EDI}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {351-356}, Year = {2000} } @inproceedings{ Author = {Weitzel, Tim and Wendt, Oliver and König, Wolfgang}, Title = {Towards an interdisciplinary theory of networks}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2163-2172}, Year = {2003} } @inproceedings{ Author = {Weitzel, Tim and Wendt, Oliver and von Westarp, Falk}, Title = {Reconsidering Network Effect Theory}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {484-494}, Year = {2000} } @inproceedings{ Author = {Welch, Christine and Bednar, Peter M.}, Title = {Tomorrow is Another Day: Information Systems Governance}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2233-2244}, Abstract = {In many organizations, the Chief Information Officer is considered to preside over a separate function, providing a service to the business. Discussions about governance are confined to properties of this service, e.g. through a service level agreement. Members of the CIO's staff are often seen as technical experts possessing esoteric skills desired but not understood by other staff. Many researchers have observed a need for businesses to avoid such fragmentation to reap the full benefits of investment in ICT's. However, this research is itself often fragmented ? focusing sometimes on software, sometimes on architectures. This paper argues that IS governance should form an integral part of strategic business management. We advocate a shift of perspective in management of IS, from leadership to facilitation. People at all levels require empowerment and support to develop their own IS 'capability'; to make the best use of available technologies and information in context. There is evidence to show that input from a wider community within organizations can lead to an improved realization of value from information technology. The paper will discuss methods which can provide appropriate support for individuals to achieve this.}, Year = {2008} } @inproceedings{ Author = {Wende, Erik and Haghirian, Parissa}, Title = {Storytelling as a tool for knowledge transfer in the IT industry}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2492-2502}, Abstract = {As organizations increase their offshore software development efforts, they must develop new methods and models for handling the vast amount of knowledge involved in these projects. Successful knowledge management and transfer is considered key to the success of contemporary organizations. When transferring knowledge to other operating units of a multi national companies, the overall goal is to implement the knowledge sent successfully at the receiver's unit. Cultural differences however, can interfere with successful knowledge management intentions. This paper investigated storytelling as a tool to transfer knowledge between global corporate units. A case study on how this instrument is used to communicate knowledge between a German and an Indian IT outsourcing project gives first insights on success factors when applying it.}, Year = {2009} } @inproceedings{ Author = {Wendorff, Peter}, Title = {Systems Thinking In Extreme Programming}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {203-207}, Year = {2002} } @inproceedings{ Author = {Wendt, Oliver and von Westarp, Falk and König, Wolfgang}, Title = {Pricing in Network Effect Markets}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {976-986}, Year = {2000} } @inproceedings{ Author = {Werthner, Hannes and Dennis, Peter and Fesenmeier, Daniel R. and Klein, Stefan and Margreiter, Josef}, Title = {Panel: A world-wide tourist in the age of the world-wide web}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1737-1739}, Year = {1998} } @inproceedings{ Author = {Westelius, Alf}, Title = {Panel: Knowledge management - a fad or a field with a future?}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1976-1976}, Year = {2004} } @inproceedings{ Author = {Westelius, Alf and Valiente, Pablo}, Title = {Bringing The Enterprise System To The Frontline - Intertwining Computerised And Conventional Communication At BT Europe}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1977-1988}, Year = {2004} } @inproceedings{ Westergren2007-PartnershipOutsourcingEvolution, Author = {Westergren, Ulrika H.}, Title = {Partnership Outsourcing Evolution - The Process of Creating and Maintaining a Network of Actors}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1179-1189}, Note = {Presented in track IS/IT Management, session Outsourcing, on Fri, 8. Jun from 14:30-15:00}, Abstract = {This paper is an attempt to build on and extend existing outsourcing research by focusing on the process of managing an outsourcing partnership. Furthermore, it considers the role of information technology and the importance of establishing interorganizational trust in order to provide a deeper understanding of the partnership outsourcing phenomenon. The outsourcing partnership in focus in this paper is between Alpha Corp., a large minerals group, and RDC, its remote service provider. The paper shows that Alpha Corp.s strategy for creating, maintaining and evolving the partnership with RDC occurs in three different stages: black-boxing of technology, establishing interorganizational trust, and performance based contracting. This study provides support for McFarlan and Nolans (1995, p. 22) claim that What determines success or failure is managing the relationship less as a contract and more as a strategic alliance. However, given the multiple roles information technology assumes in an outsourcing alliance, this paper also shows that understanding and managing the role of IT is just as crucial in maintaining a successful partnership. In addition, given the documented importance of information technology in outsourcing partnerships, there is a need to include trust in technology as yet another dimension in establishing interorganizational trust.}, Keywords = {ECIS, ECIS2007, research paper,IS/IT Management}, Year = {2007} } @inproceedings{ Author = {Westner, Markus}, Title = {Antecedents of success in IS offshoring projects - Proposal for an empirical research study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1464-1475}, Abstract = {The paper presents a research model and a measurement instrument for a research-in-progress study on the antecedents of success in IS offshoring projects. In this empirical-confirmatory study, we intend to analyse the impact of the constructs "offshoring expertise", “trust in offshore service provider”, “project suitability”, “knowledge transfer”, and “liaison quality” on offshore project success. Constructs and indicators are derived from an extensive literature review. We plan to formulate a structural equation model and to test it using partial least squares (PLS) as an analysis technique. Our research model addresses the paucity of research that quantitatively examines offshoring success.}, Year = {2009} } @inproceedings{ Author = {Westrup, Christopher}, Title = {Information systems methodologies in use}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {90-97}, Year = {1993} } @inproceedings{ Author = {Westrup, Christopher}, Title = {Refined social analytical skills? The deployment of new techniques for organizational analysis in IS development}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {767-778}, Year = {1995} } @inproceedings{ Author = {Westrup, Christopher and Knight, F.}, Title = {Consultants and Enterprise Resource Planning (ERP) Systems}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {637-644}, Year = {2000} } @inproceedings{ Author = {Wheeler, Frederick P.}, Title = {Executive information systems as repositories of organizational understanding}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {67-74}, Year = {1994} } @inproceedings{ Author = {Whelan, Eoin and Ahonen, Mikko and Donnellan, Brian}, Title = {Knowledge Diffusion in R&D Groups: The Impact of Internet Technologies}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2100-2111}, Abstract = {Knowledge flows are the lifeblood of any R&D organisation. These firms are increasingly discovering that the knowledge they require is often located beyond their boundaries. In this paper, we investigate how R&D groups acquire and diffuse external knowledge and the role Internet technologies play in this process. The focus of our study is on the technological gatekeeper. Previous studies have found that gatekeepers are key nodes in the innovation process. These sporadic individuals have the skills to identify useful knowledge outside the firm and disseminate this among their local colleagues. However, much of the seminal gatekeeper research has been conducted over two decades ago. In the time since, there have been huge advances in ICT and especially Internet technologies. These technologies have dramatically altered how knowledge workers source and share their information. Our objective is to advance the gatekeeper theory into an era where the knowledge worker is saturated with information. Using case study methods, we examine knowledge flows in the R&D group of an Irish medical devices firm. Our results indicate that due to advances in Internet technology, the traditional gatekeeper no longer exists to any great extent. Instead, the modern R&D lab acquires and diffuses external knowledge through a combination of a 'web gatekeeper' and a 'knowledge transformer.'}, Year = {2008} } @inproceedings{ Author = {Whelan, Eoin and Donnellan, Brian and Teigland, Robin and Golden, Willie}, Title = {Web-enabled boundary spanners and their role in the knowledge flow network}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {689-700}, Abstract = {No organisation, no matter how large, can remain totally reliant on the stocks of new knowledge it generates itself. In order to keep abreast of the latest scientific and technological developments, R&D organisations must continuously import knowledge from beyond the organisations boundaries. How does this external knowledge which is critical to success then become absorbed and integrated into the firm? Our paper addresses this question through the lens of the influential technological gatekeeper theory. Drawing on social network analysis (SNA) and interview evidence from a medical devices R&D group, we find that the gatekeeper role is still vital, but no longer needs to be performed by a single individual. Instead, the modern R&D group can keep abreast of the latest technological advances through a combination of Web-enabled internal and external communication specialists. A unique contribution this paper makes to the IT-enable social network literature is the development of an updated conceptual framework of how the gatekeeper role is performed in the modern R&D group.}, Year = {2009} } @inproceedings{ Author = {Whitaker, V. M. and Parker, Craig M.}, Title = {The Factors Enabling and Inhibiting the Development of Agricultural Internet Virtual Communities: An Australian Case Study}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {148-158}, Year = {2000} } @inproceedings{ Author = {Whitley, Edgar A.}, Title = {Understanding participation in entrepreneurial organisations: applying the sociology of translation}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1225-1237}, Year = {1998} } @inproceedings{ Author = {Whitley, Edgar A.}, Title = {Escalation and Anti-Essentialism: A Teaching Case Study}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {984-994}, Year = {1999} } @inproceedings{ Author = {Whitley, Edgar A. and Avison, David and Kautz, Karlheinz and Sigala, Marianna and Winter, Robert}, Title = {Panel: Becoming involved with conferences: Lessons from ECIS}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1763-1764}, Year = {2005} } @inproceedings{ Author = {Whitley, Edgar A. and Darking, Susan}, Title = {Information systems: social technology in social systems}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {771-778}, Year = {1994} } @inproceedings{ Author = {Whitley, Edgar A. and Doukaki, Ioulia}, Title = {Using problem structuring methods to assist in information systems strategy development : A case study}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {464-474}, Year = {1993} } @inproceedings{ Whitley.Hosein2007-PolicyEngagementas, Author = {Whitley, Edgar A. and Hosein, Ian R.}, Title = {Policy Engagement as Rigourous and Relevant Information Systems Research: The Case of the LSE Identity Project}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1301-1312}, Note = {Presented in track IS Research Methodologies, session Relevance of IS research, on Thu, 7. Jun from 11:15-11:45}, Abstract = {In this paper we argue for a new approach to information systems research, making the case for information systems researchers to participate in policyengagement. We illustrate this argument by drawing on our own experiences of the policyengagement process, namely an ongoing analysis of the UK Governments proposals to introduce biometric identity cards. As a result of our experiences we reflect on the consequences of information systems researchers undertaking this style of research and make recommendations for the academic gatekeepers in information systems to consider and encourage research activities around policy engagement.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Whitley, Edgar A. and Poulymenakou, Angeliki and Shoib, Gamila and Roode, Dewald and Hofstede, GertJan}, Title = {Panel: The Y2K Date Rollover: Experiences and Lessons Learned from AIS Region 2}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {561-561}, Year = {2000} } @inproceedings{ Author = {Whitley, Edgar A. and Rukanova, Boriana}, Title = {A Symmetric Analysis of the Border Control Information Systems for People and Trade}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1117-1128}, Abstract = {Innovative egovernment systems are increasingly being used to manage border controls for both people and goods. While cross?border passage of travelers and cargo are usually treated separately in research and in practice we bring these together in order to identify similarities and differences. We use the concept of "symmetry" from Actor?Network Theory as our conceptual lens. We apply two types of symmetric analyses. In the first type, we treat both technological and social aspects as equally important. In the second type we analyze border crossing for both people and goods. Our analysis illustrates that in the context of crossing borders these two types of symmetric analysis are meaningful and appropriate. Whilst ANT has been advocated as a means of studying egovernment, few studies have explicitly drawn on the symmetry for such work and our paper contributes to this corpus of research. We illustrate that a number of problems are very similar for both people and good, so practitioners and researchers can benefit from exchanging ideas and practices and by doing so can accelerate egovernment innovation. We suggest that a strict symmetry concerning people/goods does not apply, so the boundaries of these similarities and differences require careful consideration.}, Year = {2008} } @inproceedings{ Author = {Whitley, Edgar A. and Scothern, Rachael}, Title = {Creating and Maintaining Obligations: An Empirical Study of Mediated and Face-to- face Communication}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {801-815}, Year = {1997} } @inproceedings{ Author = {Whitley, Edgar A. and Sieber, Sandra and Cáliz, Cristina and Darking, Mary and Frigerio, Chiara and Iacucci, Edoardo and Rill, Michael}, Title = {Panel: What is it like to do an information systems PhD in Europe? Diversity in the practice of IS research}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2173-2174}, Year = {2003} } @inproceedings{ Author = {Whittaker, Louise}, Title = {Information Technology-Enabled Transformation: The Role of the Formative Evaluation}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1049-1060}, Year = {1996} } @inproceedings{ Author = {Wickramashinghe, Nilmini and Mills, Gail L.}, Title = {Knowledge management systems: A health care initiative with lessons for us all}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {763-774}, Year = {2001} } @inproceedings{ Author = {Widjaja, Thomas and Buxmann, Peter}, Title = {Service-oriented architectures: Modeling the selection of services and platforms}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2420-2431}, Abstract = {The Service-Oriented Architecture (SOA) paradigm promises to facilitate the integration of software services provided by different vendors and thus enables users to benefit from Best-of-Breed solutions. In order to support software architects we present the Multilayer Standardization Problem (MSP) to analyze the trade-off between possibly enhanced utility versus higher assembling costs of Best-of-Breed SOA solutions. We implemented a software prototype to support decision makers during the data input and the subsequent analysis of the solution's robustness. The MSP for the SOA-case is formulated as a linear 0-1 optimization model and extends the established Standardization Problem (SP) by modeling the user preferences and considering varying granularity as well as integration relationships in addition to communication relationships. These characteristics are common to numerous systems – thus the general MSP can serve as a basis for further research in this field.}, Year = {2009} } @inproceedings{ Author = {Wiechert, Thomas and Schaller, Andreas and Thiesse, Frederic and Fleisch, Elgar}, Title = {NFC based service innovation in retail: An explorative study}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2291-2302}, Abstract = {This paper presents the results of a survey conducted amongst European retailers on their plans and perceptions with regard to novel applications based on Near Field Communication (NFC) technology. Whilst the survey showed that retailers did evaluate the possible applications differently, none of them clearly stood out as the most beneficial one. NFC based services were on average conceded to be able to accelerate the checkout process at the point-of-sale. This is an important acknowledgment, as 65% of the respondents consider waiting lines which can occur at the checkout to hold the largest potential for an improvement of their customers' shopping experience. While the rate of agreement is somewhat smaller than in the case of process acceleration, retailers also concede that NFC applications could make shopping more convenient for their customers. On the other hand, none of the NFC-based applications seemed to yield cost saving potentials to the responding retailers. The most surprising result of the survey was the respondents’ low expectations in regards to customer acceptance. This is in clear contrast to the reports on NFC trials which generally describe participants as enthusiastic about the technology.}, Year = {2009} } @inproceedings{ Author = {Wiechert, Thomas and Thiesse, Frederic and Fleisch, Elgar}, Title = {A quantitative evaluation of NFC based contactless payment systems in retail}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {1939-1950}, Abstract = {Near Field Communication (NFC) technology allows for the implementation of novel contactless payment systems in stationary retail. In this paper, we quantitatively analyze the impact of such systems on a retailer's payment costs on the example of real-world data from a Swiss food retailer. Our results indicate that the introduction of contactless payment under current card fee models would in virtually any case significantly increase the payment costs due to the substitution of low cost cash payments for expensive card payments. This increase might be balanced out by a substantial growth in sales, a reduction in operating costs, or a reduction of card transaction fees.}, Year = {2009} } @inproceedings{ Author = {Wigand, Rolf T. and Crowston, Kevin and Sawyer, Steve and Allbritlon, Marcel}, Title = {Information and Communication Technologies in the Real Estate Industry: Results of a Pilot Survey}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {339-343}, Year = {2001} } @inproceedings{ Wijnen-Meijer.Batenburg2007-ToOpenSource, Author = {Wijnen-Meijer, Maarten and Batenburg, Ronald}, Title = {To Open Source or not to Open Source: That's the Strategic Question. Results from a Survey Among Eight Leading Software Providers}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1019-1030}, Note = {Presented in track Information Systems and Economics, session Firms' Strategies in the IT Market, on Fri, 8. Jun from 13:30-14:00}, Abstract = {The central goal of this paper is to explore the reasons software providers open source their own proprietary software. This was done by examining the perceived effects of this decision from the viewpoint of the software providers. A substantial number of perceived effects of open sourcing were derived, as well as possibly relevant product characteristics. In face to face interviews with high representatives of eight of the largest software vendors in the Netherlands (Apple, Microsoft, Oracle, Hewlett- Packard, IBM, SAP, Compuware and Computer Associates), the perceived effects and the actual open source decision of 21 different software products of these companies were queried. Five of these products were indeed open source software. From the interview data it appears that the main effects of open sourcing a software product are perceived to be an increase in product value, possibilities for peer review, user testing, fragmentation and product usage. The greater the perceived effect of open sourcing a product on the profitability and the mobilization of external R&D the more likely a product is to be open sourced. Furthermore, open sourcing seems to be more common for products with a cost leadership strategy than for products with a product leadership strategy.}, Keywords = {ECIS, ECIS2007, research paper,Information Systems and Economics}, Year = {2007} } @inproceedings{ Author = {Wijnhoven, Fons}, Title = {Organizational Memory and Information Technology: The Missing Link}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {571-584}, Year = {1996} } @inproceedings{ Author = {Wijnhoven, Fons}, Title = {Information markets to improve information value and utilisation}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {797-807}, Year = {2001} } @inproceedings{ Wijnhoven.Boelens.ea2007-TotalDataQuality, Author = {Wijnhoven, Fons and Boelens, Roy and Middel, Rick and Louissen, Kor}, Title = {Total Data Quality Management: A Study of Bridging Rigor and Relevance}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {925-937}, Note = {Presented in track IS Development, session IT Development Issues II, on Fri, 8. Jun from 17:20-17:50}, Abstract = {Ensuring data quality is of crucial importance to organizations. The Total Data Quality Management (TDQM) theory provides a methodology to ensure data quality. Although well researched, the TDQM methodology is not easy to apply. In the case of Honeywell Emmen we found that the application of the methodology requires considerable contextual redesign, flexibility in use, and the provision of practical tools. We identified team composition, toolsets, development of obvious actions, the design of phases, steps, actions and toolsets, and sessions as vital elements of making an academically rooted methodology applicable. Such an applicable methodology we name a well articulated, because it fully incorporates the existing academic theory and it is make fully operational. This enables the methodology to be further researched in other companies (beta testing and finding of conditions to select best choices in methodology design).}, Keywords = {ECIS, ECIS2007, research paper,IS Development}, Year = {2007} } @inproceedings{ Author = {Wilkins, Linda and Castleman, Tanya and Swatman, Paula M. C.}, Title = {Electronic markets and service delivery: governance and related competencies in virtual environments}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2175-2187}, Year = {2003} } @inproceedings{ Author = {Wilkins, Linda and Swatman, Paula M. C.}, Title = {Evolutionary diffusion theory and the exdoc community: greater explanatory power for e-commerce diffusion?}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1256-1267}, Note = {341_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Wilkins, Linda and Swatman, Paula M. C. and Castleman, Tanya}, Title = {What's in a Name? Conceptual Issues in Defining Electronic Commerce}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {11-16}, Year = {2000} } @inproceedings{ Author = {Willcocks, Leslie and Currie, Wendy L. and Jackson, Sylvie}, Title = {Radical Re-engineering and Information Systems: Evidence From UK Public Services}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {460-480}, Year = {1997} } @inproceedings{ Author = {Willcocks, Leslie and Kern, Thomas}, Title = {IT Outsourcing As Strategic Partnering: the Case of the UK Inland Revenue}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1470-1489}, Year = {1997} } @inproceedings{ Author = {Willcocks, Leslie and Lacity, Mary C.}, Title = {IT Sourcing at Polaris: Risk, Creative Contracting, Business Advantage}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {995-1008}, Year = {1999} } @inproceedings{ Author = {Willcocks, Leslie and Lacity, Mary C. and Fitzgerald, Guy}, Title = {IT outsoursing in Europe and the USA: Assessment issues}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {247-260}, Year = {1995} } @inproceedings{ Author = {Willcocks, Leslie and Lester, Stephanie}, Title = {In Search of IT Productivity - Assessment Issues}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {417-434}, Year = {1996} } @inproceedings{ Author = {Willcocks, Leslie and Margetts, Helen}, Title = {Risk assessment and information systems}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {475-490}, Year = {1993} } @inproceedings{ Author = {Willcocks, Leslie and Smith, G.}, Title = {IT-enabled business process reengineering: From theory to practice}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {471-486}, Year = {1995} } @inproceedings{ Williams.Hardy2007-E-ProcurementCurrentIssues, Author = {Williams, Susan and Hardy, Catherine A.}, Title = {E-Procurement: Current Issues & Future Challenges}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {131-142}, Note = {Presented in track E-Business, session E-Procurement and Intermediaries, on Fri, 8. Jun from 13:30-14:00}, Abstract = {E-procurement has been identified as an area of B2B e-commerce where IS- enabled transformations of business processes and practices are likely to yield significant benefits. In this paper we present the findings from a recent survey of e- procurement in Australia. The survey is designed around the OECD model of e- business adoption and provides a picture of the readiness, intensity and impact of e- procurement in Australian organisations. The survey findings indicate that e- procurement has transitioned from a largely operational concern and now takes a more strategic position in organisations. E-procurement implementations have increased in both reach and scope, with more organisations implementing systems that span the whole enterprise, encompassing a greater range of procurement functions and activities. However, whilst progress has been made a number of challenges still remain. None of the respondents who had implemented e-procurement reported major or significant benefits. Moderate benefits were realised with respect to improved supply chain integration, reduced employee overhead and improved supplier sourcing. In this paper we present the findings of the 2006 Australian National e-Procurement Survey. We discuss the findings and their relation to previous surveys and studies and outline implications for future research on IS-enabled innovations in procurement.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Williamson, Adrian and Iliopoulos, Constantinos}, Title = {The learning organisation information system (LOIS): supporting a learning strategy}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {393-407}, Year = {1998} } @inproceedings{ Author = {Wilppu, Eva}, Title = {Controlling Distribution with Neural Networks}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {210-223}, Year = {1997} } @inproceedings{ Author = {Wilson, Francis A. and Mitev, Nathalie N.}, Title = {Computer-based systems and organizational control structures: A case study development}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {434-448}, Year = {1994} } @inproceedings{ Author = {Wilson, Francis A. and Nicholson, B.}, Title = {The Unusual Suspects: the Search for Emancipatory Principles in Information Systems Design}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {633-646}, Year = {1997} } @inproceedings{ Author = {Wilson, Francis A. and Wilson, J. N.}, Title = {An organizational information model and technical support for use with concurrent engineering practice}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {64-71}, Year = {1993} } @inproceedings{ Author = {Wilson, Ian E. and Rezgui, Yacine}, Title = {Toward The Digital Construction Virtual Enterprise}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {686-695}, Year = {2002} } @inproceedings{ Author = {Wilson, Melanie and Greenhill, Anita}, Title = {Gender & teleworking identities: reconstructing the research agenda}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {1989-2001}, Year = {2004} } @inproceedings{ Author = {Wilson, Melanie and Greenhill, Anita}, Title = {Flexibility and Gender in the E-Society: Marxist Theory Applied to At-Home Telework}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {560-572}, Year = {2005} } @inproceedings{ Author = {Windrum, Paul and Birchenhall, Chris and Hackney, Ray}, Title = {Modelling IS successions in e commerce}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {875-886}, Year = {2001} } @inproceedings{ Author = {Winkelmann, Axel and Beverungen, Daniel and Janiesch, Christian and Becker, Jörg}, Title = {Improving the Quality of Article Master Data: Specification of an Integrated Master Data Platform for Promotions in Retail}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1859-1870}, Abstract = {Today, meaningful data has to be provided intra-organisationally but also inter- organisationally. One of the major problems of information and data exchange in retail is a lack of structure in the data provided by industry and retailers as well as very heterogeneous and, thus, often poor data quality. Not only master data management but also the automation of promotion processes at the point of sale, e.g. with coupons, can greatly benefit from data which can be analysed automatically and maintained in a collaborative effort. We propose a hierarchical concept for handling article master data by analysing the demands on this data with respect to promotion campaigns. Based on that, we present the architecture and implementation of a promotion platform which utilises this concept to structure articles in retail and to support promotion campaigns more consistently and flexibly than traditional approaches can.}, Year = {2008} } @inproceedings{ Author = {Winkelmann, Axel and Fleischer, Stefan and Herwig, Sebastian and Becker, Jörg}, Title = {A conceptual modeling approach for supply chain event management (SCEM)}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2363-2374}, Abstract = {The management of supply chains is very complex. Predictability and response to incidents in process executions are challenging. With Supply Chain Event Management (SCEM), researchers propose an approach for overcoming these problems through proactive monitoring and notification of crucial process activities across the supply chain. The identification and definition of such crucial activities and information needs are necessary to handle possible abnormalities although they are challenging task which have not been solved in SCEM research so far. Hence, we propose a modeling approach which allows the conceptual specification of an adequate information exchange along the supply chain. With our approach we focus on the specification of relevant logistical objects, the definition of possible events, and the design of notifications for decision makers in the supply chain.}, Year = {2009} } @inproceedings{ Author = {Winkelmann, Axel and Herwig, Sebastian and Poeppelbuss, Jens and Tiebe, Daniel and Becker, Jörg}, Title = {Discussion of functional design options for online rating systems: A state-of-the-art analysis}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2387-2398}, Abstract = {Ratings are important for building up trust among different parties. Since the arrival of the internet era in the 1990s, countless online rating systems have emerged. For example, Amazon.com established a rating system for books and other products in 1995. Today online rating can be found everywhere, be it e-commerce sites, social networks, and information or recommendation platforms. In most cases, users provide the input to these systems which is then aggregated and directed to appropriate recipients. The increasing relevance of these rating systems forms a new distinct research field with a growing need for research on the design, effects, and validity of rating systems. Hence, we contribute to the body of knowledge by conducting a thorough analysis of the state of the art of online rating systems. We especially focus on the functional design options by analyzing 102 different systems with the help of a criteria catalog of 237 criteria. In this paper, we discuss an excerpt of our findings and present a morphological box that categorizes functional design options for online rating systems.}, Year = {2009} } @inproceedings{ Author = {Winkler, Jessica K. and Dibbern, Jens and Heinzl, Armin H.}, Title = {Success in offshoring of application development – does culture matter?}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1640-1650}, Note = {423_Paper.pdf}, Year = {2006} } @inproceedings{ Winkler.Haller.ea2007-TrustIndicatorModeling, Author = {Winkler, Till J. and Haller, Jochen and Gimpel, Henner and Weinhardt, Christof}, Title = {Trust Indicator Modeling for a Reputation Service in Virtual Organizations}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1584-1595}, Note = {Presented in track IS Security \& Risk, session IS Security Method and Models, on Fri, 8. Jun from 09:15-09:45}, Abstract = {In today´s Internet economy, new business models emerge to respond to business opportunities that one organization alone can not exploit. Virtual organizations (VOs) are a prominent example for such models currently investigated in, e.g., collaborative engineering and aggregated services provisioning. The partner selection process is a problem that needs to be swiftly performed for a VO to become operational. In the global Internet community, previously unknown partners have to be considered for important business transactions, taking a risk in expecting partners to behave reliably. A reputation service can help to reduce this risk by supporting the (automated) decision process of system integrators inquiring about potential partner organizations. This paper presents a service based reputation system rooting trust in an organizations inherent observable properties, called trust indicators. A taxonomy to classify trust indicators according to their semantic meaning is proposed. Furthermore, a stochastic trust indicator model based on distribution functions is presented, taking updates and trust indicator aggregation towards an overall reputation using Bayes theory into account as well.}, Keywords = {ECIS, ECIS2007, research paper,IS Security & Risk}, Year = {2007} } @inproceedings{ Author = {Winklhofer, Heidemarie}, Title = {A Case For Soft Systems Methodology. Information Analysis And Information Systems Evaluation During Organizational Change}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {303-311}, Year = {2002} } @inproceedings{ Author = {Winter, Robert}, Title = {Towards an Integration of Structured Techniques for Data Modelling and Function Modelling in Information Systems Development}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1003-1010}, Year = {1996} } @inproceedings{ Author = {Winter, Robert}, Title = {HSG Master of Business Engineering Program Qualifying High Potentials for IS- enabled Change}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {819-826}, Year = {1999} } @inproceedings{ Author = {Winter, Robert}, Title = {An architecture model for supporting application integration decisions}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2188-2200}, Year = {2003} } @inproceedings{ Author = {Winter, Robert}, Title = {Panel: Teradata University Network}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {2002-2005}, Year = {2004} } @inproceedings{ Author = {Wiredu, Gamel O.}, Title = {An Historical Epistemology of Perception in the Use of Mobile Computers}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {802-814}, Abstract = {Recently, the interaction between humans and mobile computers, as a part of the broader problem of technology use in Human-Computer studies, has received some research attention. Researchers have explained mobile technology use in terms rhythms, negotiation, contextual influences and boundary control. However, these explanations do not exude sufficient cognitive accounts of mobile technology use. To supplement existing explanations, the use of mobile computers is explained in terms of the historical epistemology of perception. In this epistemology, perception is deemed as a mode of human action that is endowed with goal-orientation and teleological consciousness. A cognitive-based explanation of mobile technology use will enhance our understanding of the mediating role of technology representations and of how human mobility and mobile work filter these representations in mobile computing. The explanations provide guidelines for research, design and integration of mobile technologies in mobile activities.}, Year = {2008} } @inproceedings{ Author = {Wismén, May and Carlsson, Sven A.}, Title = {Knowledge integration in routine work: why it works or breaks}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1491-1502}, Note = {377_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Wit, Dirk De and Peterson, Ryan R.}, Title = {Managing information and communication technology change: Towards a strategic understanding of opportunities and change}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {128-141}, Year = {1998} } @inproceedings{ Author = {Wittmann, Georg}, Title = {Cross-selling financial services to small and medium enterprises via e-banking portals}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1148-1155}, Note = {313_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Wolcott, Peter and Goodman, Seymour E. and Burkhart, Grey E.}, Title = {Export Control of High-performance Computing: A Framework for Analysis and Policy Formulation}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {42-57}, Year = {1997} } @inproceedings{ Author = {Wolff, Frank and Frank, Ulrich}, Title = {A Multi-Perspective Framework for Evaluating Conceptual Models in Organisational Change}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {1283-1294}, Year = {2005} } @inproceedings{ Author = {Woodroof, Jon B. and Searcy, Dewayne L.}, Title = {Outsourcing a faculty activity application through a self-service web-enabled application service provider}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2201-2220}, Year = {2003} } @inproceedings{ Author = {Wrycza, Stanislaw}, Title = {The combined ISAC-ER methodology of information systems development}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {80-89}, Year = {1993} } @inproceedings{ Wrycza.Auksztol.ea2007-AssessingAdoptionof, Author = {Wrycza, Stanislaw and Auksztol, Jerzy and Gajda, Damian}, Title = {Assessing the Adoption of E-Business in the Region: A Quantitative Study}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {263-274}, Note = {Presented in track E-Business, session E-Business: Business Models, on Sat, 9. Jun from 12:00-12:30}, Abstract = {Development of e-business in SMEs in the European regions needs both objective benchmarking indicators and effective e-adoption models. This paper verifies e- business adoption models for SMEs by collecting and analysing data in Pomeranian region. The paper consist of five sections. Introduction discusses the theoretical foundations and purpose of the survey. Section 2 characterises e-business adoption models. The methodological background regarding the main dimensions of the survey is outlined in the next section. The main results of the survey are presented, illustrated graphically, discussed and explained in Section 4. The Summary contains synthetic conclusions derived from the research.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Wrycza, Stanislaw and Janson, Marius and Kirikova, Marite and Repa, Vaclav and Zupancic, Joze}, Title = {Panel: Informatics in Central and Eastern Europe: Challenges and Risks}, BookTitle = {Proceedings of the Fifth European Conference on Information Systems}, Editor = {Galliers, Robert D. and Murphy, Ciaran and Carlsson, Sven A. and Loebbecke, Claudia and Hansen, Hans Robert and O'Callaghan, Ramon}, Address= {Cork}, Publisher = {Cork Publishing Ltd}, Pages = {1527-1528}, Year = {1997} } @inproceedings{ Wu.Shin.ea2007-ExtendedMDAMethod, Author = {Wu, Jen-Her and Shin, Shin-Shing and Chien, Juei-Lung and Chao, William S. and Hsieh, Ming-Che}, Title = {An Extended MDA Method for User Interface Modeling and Transformation}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1632-1642}, Note = {Presented in track IS and Transformation, session Meta-Model Architectures, on Thu, 7. Jun from 12:15-12:45}, Abstract = {I would like to submit the attached manuscript, AN EXTENDED MDA METHOD FOR USER INTERFACE MODELING AND TRANSFORMATION, for possible presentation consideration in the IS & Transformation Track, ECIS. This study presents a systematic methodology for MDA transformation that includes creating a platform independent model (PIM), transforming PIM into platform specific model (PSM), and transforming PSM into a Code model. The PIM is created first based on the use case, activity diagram and robustness diagram. The PIM is then transformed into a PSM based on three target platforms: Web-based user interface, Java, and relational database. The PSM is then transformed into a Code model based on three types of code: JavaServer Pages (JSP) 2.0, J2SE 1.5.0 and Oracle Database. With this methodology, systems can more easily and systematically be analyzed, designed, and generated and, thereby, increase system development productivity. Thank you for your consideration. Please feel free to contact me if there are any questions or problems about this submission.}, Keywords = {ECIS, ECIS2007, research paper,IS and Transformation}, Year = {2007} } @inproceedings{ Author = {Wu, Yi and Levy, Margi}, Title = {Information Systems Integration Mechanisms within Supply Chain Agility in the Chinese Automotive Industry}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {136-146}, Abstract = {Information systems are a critical factor in achieving supply chain agility in fluctuating markets. However, there has been limited research on identifying specific mechanisms on how information systems may affect supply chain agility. This gap is addressed by illustrating the complementary role of supply chain agility across operational dimensions, such as flexibility, responsiveness and dependability and organizational learning leading to improved operational performance. A conceptual model is developed to explicate the significance of IS on these operational dimensions drawing examples from the context of Chinese automotive supply chains. The research finds that cost issues affect IS integration for suppliers while production capacity and changing business requirements and transparency of information inhibit supply chain agility.}, Year = {2008} } @inproceedings{ Wuellenweber2007-RoleofManagers, Author = {Wüllenweber, Kim}, Title = {The Role of Manager's Risk Attitude for Outsourcing Success}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {430-441}, Note = {Presented in track Financial Services and IS, session Risk Management and Sourcing, on Thu, 7. Jun from 11:45-12:15}, Abstract = {The outsourcing literature emphasizes the importance of risks and risk management for outsourcing ventures. However, there is a lack of theoretical foundation why managers deal with risks. This paper analyzes how managers risk attitude - i.e. being risk averse, risk neutral or risk seeking affects the management of risks and how this risk treatment has a subsequent effect on outsourcing success. Thus, this research paper aims at answering the following research question: How does managers risk attitude affect outsourcing success? Based on multiple case studies of Business Process Outsourcing (BPO) arrangements, it is shown that managers risk attitude determines the analysis of outsourcing risks, plays a critical role in choosing and implementing risk mitigation instruments and affects the achievement of outsourcing success. Although the results provides evidence that only risk aversion has a positive impact on outsourcing success, it is shown that risk seeking behaviour can lead to the identification of additional outsourcing benefits. The findings of this paper set the basis for further analysis of managerial incentives and intentions as predictors for outsourcing success or failure.}, Keywords = {ECIS, ECIS2007, research paper,Financial Services and IS}, Year = {2007} } @inproceedings{ Author = {Wynn, Donald and Boudreau, Marie-Claude and Watson, Richard T.}, Title = {Resilience of Professional Open Source Ecosystems}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1454-1465}, Abstract = {This paper discusses the ability of an open source firm and its surrounding ecosystem to adapt to changing conditions in an effort to survive. Using an explanatory case study methodology, we examine a series of stresses that occurred over the life of a single professional open source ecosystem as its members attempted to adjust to the resultant impacts upon the available capital portfolios and flows. We propose that the resilience of an ecosystem is largely dependent on the ability of its members to enact available mechanisms to redirect or adjust to these changing capital flows in order to satisfy their individual needs. We also propose that the existence of a central stakeholder, such as the professional open source firm itself, to manage a portion of these capital flows.}, Year = {2008} } @inproceedings{ Wyssusek2007-PhilosophicalRe-Appraisalof, Author = {Wyssusek, Boris}, Title = {A Philosophical Re-Appraisal of Peter Naur's Notion of "programming as Theory Building"}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1505-1514}, Note = {Presented in track IS Research Methodologies, session Philosophical Concerns, on Sat, 9. Jun from 11:00-11:30}, Abstract = {The recent resurgence of interest in design science as meta-theoretical framework for information systems research is taken as a motivation for the re-appraisal of Peter Naur´s notion of programming as theory building. In stark contrast to the artefact orientation of current design science frameworks, Naur considers the artefact orientation as one of the most fundamental misconception in the information systems discipline. Naur´s work is philosophically challenging since it has not only meta- theoretical relevance, e.g., as an opposition to design science frameworks, but also practical relevance, e.g., for the conduct and management of information systems developmentthus bridging the traditional theorypractice gap. Moreover, Naur´s work not only exhibits the tension between relevance and rigor in information systems research but also illustrates that rigorous and relevant research may still yield questionable results. The goal of the paper is to direct the interested reader´s attention to a view on information systems development that challenges a number of presuppositions not only of the meta-theoretical design science frameworks in contemporary information systems research but of other meta-theoretical frameworks as well. It might thus serve the reader as a starting point for a critical reflection on meta- theoretical presuppositions underlying her/his understanding of information systems development.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Xu, Heng and Teo, Hock-Hai}, Title = {Consumers' Privacy Concerns toward Using Location-Based Services: An Exploratory Framework and Research Proposal}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {866-875}, Year = {2005} } @inproceedings{ Author = {Xu, Yunjie and Cai, Shun}, Title = {A conceptual model of customer value in e-commerce}, BookTitle = {Proceedings of the Twelfth European Conference on Information Systems}, Editor = {Leino, Timo and Saarinen, Timo and Klein, Stefan}, Address= {Turku, Finland}, Publisher = {Turku School of Economics and Business Administration}, Pages = {2006-2014}, Year = {2004} } @inproceedings{ Author = {Yamamoto, Shuichiro and Kawasaki, Ryuji and Kurokawa, Hirohiko}, Title = {Evaluation of a Client Server Application Development Tool: VGUIDE}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {163-170}, Year = {1996} } @inproceedings{ Yan.Panteli2007-PoliticsofPresence, Author = {Yan, Lin and Panteli, Niki}, Title = {The Politics of Presence and Absence in Distributed Organisations}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {275-285}, Note = {Presented in track E-Work, session Distributed E-Work, on Thu, 7. Jun from 11:15- 11:45}, Abstract = {In this paper, we report a longitudinal case study to illustrate the politics of presence and absence in distributed organisations. The empirical data is taken from a small globally distributed organisation for a period of 14 months. We find that presence and absence are not only socially negotiated in distributed organisations, they also serve as a useful tactic to comply, resist, or discount management control by individual members. The paper concludes with the argument that power and politics are central to understanding presence and absence in distributed environments and the theoretical and practical implications of this are discussed.}, Keywords = {ECIS, ECIS2007, research paper,E-Work}, Year = {2007} } @inproceedings{ Author = {Yang, Ang and Kinshuk and Patel, Ashok}, Title = {A Plug-able Web-based Intelligent Tutoring System}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1422-1429}, Year = {2002} } @inproceedings{ Author = {Yap, Alexander Y.}, Title = {IT revolution in the product development process "a case study of navistar international"}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {1366-1381}, Year = {1998} } @inproceedings{ Author = {Yap, Alexander Y.}, Title = {Bulls and Bears in E-commerce: Exploring the Frontiers of Cyber-Trading with Wall Street}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {827-833}, Year = {1999} } @inproceedings{ Author = {Yap, Chee-Sing and Thong, James Y. L.}, Title = {An impact evaluation of a government computerisation programme}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {125-136}, Year = {1995} } @inproceedings{ Author = {Yap, Chee-Sing and Thong, James Y. L. and Raman, K. S.}, Title = {Government incentives and small business computerisation: An empirical study}, BookTitle = {Proceedings of the First European Conference on Information Systems}, Editor = {Whitley, Edgar A.}, Address= {Henley-on-Thames}, Publisher = {Operational Research Society}, Pages = {198-212}, Year = {1993} } @inproceedings{ Author = {Yap, Lee Xian and Bock, Gee-woo}, Title = {An Empirical Investigation of the Effects of Size on Strength of Relationship and Commitment in a Virtual Community}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {552-559}, Year = {2005} } @inproceedings{ Yayla.Hu2007-UserAcceptanceof, Author = {Yayla, Ali and Hu, Qing}, Title = {User Acceptance of E-Commerce Technology: A Meta-Analytic Comparison of Competing Models}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {179-190}, Note = {Presented in track E-Business, session E-Business Technology Acceptance and Platforms, on Fri, 8. Jun from 17:20-17:50}, Abstract = {The Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB) are widely used in the information systems (IS) literature to explain and predict user technology acceptance behavior. Although these models have been utilized separately in the earlier studies, to increase the richness and predictive power of their studies, scholars have combined both theories in more recent studies. However, few studies have compared these models directly using the same empirical data. The justification for using various hybrid models is mostly anecdotal and convenient rather than based on strong theoretical arguments. Thus the question remains: when studying user technology acceptance behavior, which model offers the best fit to empirical evidence? This study compares four different models (TAM, TPB and two combined TAM-TPB) in terms of their predictive power and model fit to empirical data using meta-analysis methodology. The data for this study is gathered from meta-analytic calculations of 32 studies found in the technology acceptance literature. Our findings demonstrate that when used separately TAM and TPB models offers not only theoretical parsimony and clarity, but also better fit with empirical data than the two combined TAM-TPB models. Implications of our findings are discussed and future research directions are presented.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Yayla, Ali and Hu, Qing}, Title = {Antecedents and drivers of IT-business strategic alignment: Empirical validation of a theoretical model}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {158-169}, Abstract = {Aligning information technology (IT) strategy with business strategy has been one of the top concerns of practitioners and scholars for decades. Despite the documented positive effects of strategic alignment on organizational success, only a few organizations consider themselves in alignment. Although numerous studies exist about how to accomplish IT-business alignment, empirical studies based on strong theories have been rare in the literature. This study attempts to fulfill this gap by proposing and empirically validating a comprehensive strategic alignment model. Drawing on prior literature, we identified five antecedents of alignment; centralization, formalization, shared domain knowledge, successful IT history and relationship management. We further hypothesized that the effects of these antecedents are mediated by two drivers of alignment, which are conceptualized as the level of connection of IT and business planning and the level of communication between IT and business managers. Using survey data and structural equation modeling methodology, we show that both drivers had significant effects on alignment, and the effect of connection is about twice that of communications. Our findings also confirm the effects of all antecedents except centralization. Overall, the main contribution of this study is the development and empirical validation of a comprehensive strategic alignment model, providing a more ample prescriptive insight for managing IT-business strategic alignment.}, Year = {2009} } @inproceedings{ Author = {Yen, Teoh Say and Pan, Shan L.}, Title = {Process of social integration: the key to making enterprise systems-enabled change}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1136-1147}, Note = {312_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Yetim, Fahri}, Title = {Designing Communication Action Patterns For Global Communication And Cooperation : A Discourse Ethical Approach}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {163-175}, Year = {2002} } @inproceedings{ Author = {Yetim, Fahri}, Title = {Bridging diversity: a deliberative approach to organizing and application of usability guidelines}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {2145-2159}, Note = {549_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Yetim, Fahri}, Title = {A Framework for Organizing Justifications for Strategic Use in Adaptive Interaction Contexts}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {815-825}, Abstract = {Literature on explanation has shown that explanations have a positive impact on users' acceptance of and trust in the advice provided, and that justification-type explanations give rise to more positive user perceptions of a system. This paper suggests a framework for organizing justifications, which is based on Toulmin's model of argument and Habermas' discourse theory. It justifies and illustrates with examples how Toulmin's schema and Habermas' discourse types can be integrated to represent and categorize justificatory knowledge. In addition, this paper briefly describes how the framework is implemented within the context of an adaptive recommender system to provide the basis for a strategic use of the justifications during product recommendations. This paper contributes to the literature on explanation in the context of Human- Computer Interaction (HCI) by suggesting a theory-based approach to the organization of justification-type explanations.}, Year = {2008} } @inproceedings{ Author = {Yetim, Fahri and Bieber, Michael}, Title = {Towards a language/action theoretic approach to relationship analysis}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2221-2231}, Year = {2003} } @inproceedings{ Author = {Yetton, Philip and Burn, Janice M. and Galliers, Robert D. and Sauer, Chris}, Title = {Panel: IT and the dynamics of organisational transformation}, BookTitle = {Proceedings of the Third European Conference on Information Systems}, Editor = {Doukidis, Georgios I. and Galliers, Robert D. and Jelassi, Tawfik and Krcmar, Helmut and Land, Frank}, Address= {Athens, Greece}, Pages = {1285-1288}, Year = {1995} } @inproceedings{ Author = {Yetton, Philip and Martin, Andrew and Sharma, Rajeev and Johnston, Kim}, Title = {Reframing IS Project Management: Building an Empirical Model of Project Performance}, BookTitle = {Proceedings of the Seventh European Conference on Information Systems}, Editor = {Pries-Heje, Jan and Ciborra, Claudio U. and Kautz, Karlheinz and Valor, Josep and Christiaanse, Ellen and Avison, David and Heje, Claus}, Address= {Copenhagen}, Publisher = {Copenhagen Business School}, Pages = {732-749}, Year = {1999} } @inproceedings{ Author = {Young, Brett and Mathiassen, Lars and Rai, Arun}, Title = {A Model for Digitally-Enabled Process Innovation: the Case of the U.S. Minority Business Network}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {1274-1285}, Abstract = {This paper presents a model for investigating digitally-enabled process innovations and their impact on business network performance. The key features of the model are its focus on innovation across business networks and the assumption that benefits of investments in IT are most likely to occur when mediated by innovations in related business process capabilities. The paper details how the model is being applied to a longitudinal examination of a digitally-enabled transformation within NMSDC - a business network for minority- owned suppliers in the U.S. Minority business enterprises (MBEs) face significant economic and social challenges that limit opportunities for MBE growth. The NMSDC, through its affiliated regional councils, exists to promote and coordinate MBEs supplying corporate members. The ongoing investigation is situated within Open Systems, Inc. and its development of a standardized IT platform sponsored by the NMSDC and implemented in the 39 regional councils across the US. The paper shows how the proposed model is applied to answer the following research questions in the context of NMSDC: a) How are process capabilities of regional councils impacted by information technology (IT) use? b) How do process capabilities impact business network performance in terms of matchmaking opportunities?}, Year = {2008} } @inproceedings{ Author = {Young, Regit and Letch, Nick}, Title = {Linking the emergent microsocial and macrosocial knowledge perspectives}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2232-2239}, Year = {2003} } @inproceedings{ Author = {Zack, Michael H.}, Title = {An architecture for managing explicit knowledge}, BookTitle = {Proceedings of the Sixth European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Aix-en-Provence, France}, Publisher = {Euro-Arab Management School}, Pages = {86-99}, Year = {1998} } @inproceedings{ Zafiropoulos.Vrana.ea2007-DifferentiationsbetweenExpected, Author = {Zafiropoulos, Costas and Vrana, Vasiliki and Karystinaiou, Despoina}, Title = {Differentiations between Expected and Perceived Interactivity in Hotel Websites}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2319-2330}, Note = {Presented in track Tourism, Culture and IS, session Information Systems Adoption issues in the tourism industry, on Sat, 9. Jun from 12:00-12:30}, Abstract = {The uniqueness of the web lies in its interactivity. Interactivity refers to the reciprocity provided by a site during the process of using it and it has been positioned conceptually as a process, a function and a perception. Implemented appropriately may affect the success or failure of commercial websites. Perceived interactivity should be based on consumers actual interactions with the stimulus and means that consumers have perceived control over information and communication flow. Expected interactivity is the extent of interactivity that a person expects to experience during a prospective interaction with a medium. The paper explores the differentiations between consumers expected interactivity towards the web, and their perceived interactivity of hotel websites. The top25 hotel websites are used for the analysis. A group of users rate both expected interactivity towards the web and perceived interactivity of the hotel websites. Recently developed scales of perceived interactivity are used, which emphasize response time, communication, control, responsiveness and personalization issues. A comparison of expected with perceived interactivity is performed. The findings indicate that the hotel web sites are informative and perform fast but they provide less control than expected, while provide primarily one-way and no concurrent communication.}, Keywords = {ECIS, ECIS2007, research paper,Tourism, Culture and IS}, Year = {2007} } @inproceedings{ Author = {Zafiropoulos, Costas and Vrana, Vasiliki and Paschaloudis, Dimitrios}, Title = {An Evaluation of the Performance of Hotel Web Sites Using the Managers' Views about Online Information Services}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {128-139}, Year = {2005} } @inproceedings{ Author = {Zain, Nordin H. and Fletcher, Keith}, Title = {Strategic use of information technology: Concept, meaning and measurement}, BookTitle = {Proceedings of the Second European Conference on Information Systems}, Editor = {Baets, Walter}, Address= {Nijenrode University, The Netherlands}, Publisher = {Nijenrode University Press}, Pages = {209-222}, Year = {1994} } @inproceedings{ Zanker.Jessenitschnig2007-Iseller-Generic, Author = {Zanker, Markus and Jessenitschnig, Markus}, Title = {Iseller - A Generic and Hybrid Recommendation System for Interactive Selling Scenarios}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {70-80}, Note = {Presented in track E-Business, session E-Commerce: Online Sales, on Thu, 7. Jun from 18:15-18:45}, Abstract = {We present ISeller an industry-strength recommendation system for online shopping platforms. The system supports several recommendation paradigms like collaborative, content-based and knowledge-based filtering as well as one-shot and conversational interaction modes. A generic user modeling component allows different forms of hybrid reasoning strategies as well as enables the system to support a process-oriented way of interactive selling in various product domains. This application paper contributes a comprehensive scenario for interactive selling on commercial platforms and thus motivates central user modeling services for recommendation systems. Furthermore, we give an outline on the technical architecture and the implemented system. Our presentation will be illustrated with actually fielded examples from domains of luxury-articles like coffee and cigars.}, Keywords = {ECIS, ECIS2007, research paper,E-Business}, Year = {2007} } @inproceedings{ Author = {Zaremba, Michal and Wall, Brian and Browne, Jimmie and Zaleski, Szymon}, Title = {Internet enabled supply chain integration for SMEs}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2240-2250}, Year = {2003} } @inproceedings{ Author = {Zarnekow, Rüdiger and Brenner, Walter}, Title = {A product-based information management approach}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2251-2263}, Year = {2003} } @inproceedings{ Author = {Zarnekow, Rüdiger and Brenner, Walter}, Title = {Distribution of Cost over the Application Lifecycle - a Multi-case Study}, BookTitle = {Proceedings of the Thirteenth European Conference on Information Systems}, Editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, Jörg and Bodendorf, Freimut and Weinhardt, Christof}, Address= {Regensburg, Germany}, Pages = {68-79}, Year = {2005} } @inproceedings{ Author = {Zeleznikar, Anton P.}, Title = {Thirty Years Later: The Informational and the Evolution of Consciousness}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1-3}, Year = {2001} } @inproceedings{ Author = {Zencke, Peter}, Title = {The future of application software}, BookTitle = {Proceedings of the Fourth European Conference on Information Systems}, Editor = {Coelho, J. Dias and Jelassi, Tawfik and König, Wolfgang and Krcmar, Helmut and O'Callaghan, Ramon and Sääksjärvi, Markku}, Address= {Lisbon, Portugal}, Pages = {1367}, Year = {1996} } @inproceedings{ Author = {Zeng, X. H. and Lee, Tom Sang-Yong and Teo, Hock-Hai}, Title = {Impact Of Online Renting On Software Piracy}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1320-1329}, Year = {2002} } @inproceedings{ Author = {Zhang, Rui and Watters, Carolyn and Duffy, Jack}, Title = {Using overview style tables on small devices}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1065-1072}, Note = {292_Paper.pdf}, Year = {2006} } @inproceedings{ Author = {Zhang, Xianfeng and Li, Qi and Zhang, Yong}, Title = {Influencing factors of securities e-commerce in China}, BookTitle = {Proceedings of the Eleventh European Conference on Information Systems}, Editor = {Ciborra, Claudio U. and Mercurio, Ricardo and de Marco, Marco and Martinez, Marcello and Carignani, Andrea}, Address= {Naples, Italy}, Pages = {2264-2278}, Year = {2003} } @inproceedings{ Zheng2007-StructurationalConceptualizationof, Author = {Zheng, Yingqin}, Title = {A Structurational Conceptualization of Information Literacy: Reflections on Research in Rural South Africa}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2221-2232}, Note = {Presented in track Public Sector Information Systems - Providers, Users and Citizens, session Technologies in the global south, on Sat, 9. Jun from 11:00-11:30}, Abstract = {This paper draws upon Giddens's Structuration Theory to provide a conceptualization of information literacy, which conventionally has been limited to librarian and educational studies, and usually perceived at the level of individual skills. The structurational conceptualization expands it to be more integrated with social, cultural, and institutional dimensions. An empirical study in two remote rural hospitals in South Africa is then presented and analyzed under this conceptual framework. The research is completed with an attempt to answer the "so-what" question. Further discussion on the cultivation of information literacy is based on insights of "agency" from the structuration theory. The paper makes a contribution to the research of information literacy and enhances its relevance to current social studies of information systems.}, Keywords = {ECIS, ECIS2007, research paper,Public Sector Information Systems - Providers, Users and Citizens}, Year = {2007} } @inproceedings{ Author = {Zheng, Yingqin and Venters, Will and Cornford, Tony}, Title = {Social capital in distributed system development: A case of grid development in particle physics}, BookTitle = {17th European Conference on Information Systems}, Editor = {Newell, Susan and Whitley, Edgar A. and Pouloudi, Nancy and Wareham, Jonathan and Mathiassen, Lars}, Address= {Verona, Italy}, Pages = {2912-2923}, Abstract = {This paper examines dimensions of social capital in the distributed collaborative development of the UK particle physics Grid. It is shown that the GridPP project effectively draws upon social capital rooted in the tradition and culture of particle physics experiments, characterized with trust, equality, shared vision, collaboration, and pragmatism. These factors contribute to overcoming the challenges in the creation and sharing of knowledge in the development of the Grid, a cutting-edge technology that has to be delivered as a working system with limited time and resources. This case sheds lights on, and provides a good example of, the importance of social capital in distributed systems development.}, Year = {2009} } @inproceedings{ Author = {Zhu, Li and Teo, Hock-Hai}, Title = {Toward Understanding Sellers' Choice Of Starting Price Strategies : An Experimental Approach}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {1568-1577}, Year = {2002} } @inproceedings{ Author = {Ziekow, Holger and Ivantysynova, Lenka}, Title = {Design Guidelines for RFID-Based Applications in Manufacturing}, BookTitle = {16th European Conference on Information Systems}, Editor = {Golden, Willie and Acton, Tom and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, Address= {Galway, Ireland}, Pages = {2580-2591}, Abstract = {The RFID technology opens new opportunities to monitor and control manufacturing processes. Therefore more and more manufacturers consider the introduction of RFID in their production lines. However, RFID projects face various challenges when designing the software infrastructure. In this paper we present design principles which guide application designers in developing and adapting RFID solutions for manufacturing environments. We have derived these design guidelines from a Product Line Analysis (PLA) based on several case studies that we have conducted at manufacturers. Here we systematically identify core assets of RFID applications in manufacturing. Based on the PLA we present a toolset of standard components and their variations along with guidelines for the application design. These guidelines cover processing paradigms for RFID data and heuristics for distributing data and logic in the}, Year = {2008} } @inproceedings{ Zivkovic.Kuehn.ea2007-FacilitateModellingUsing, Author = {Zivkovic, Srdjan and Kühn, Harald and Karagiannis, Dimitris}, Title = {Facilitate Modelling Using Method Integration: An Approach Using Mappings and Integration Rules}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {2038-2049}, Note = {Presented in track Organizational \& Enterprise Engineering, session Models and Methods, on Thu, 7. Jun from 17:45-18:15}, Abstract = {Conceptual modelling is one of the core disciplines within business informatics. Often, different types of models have to be integrated to provide project specific or domain specific modelling solutions. This is a challenging task due to the heterogeneity of the modelling languages being assembled. This paper presents an approach for integrating heterogeneous modelling languages in the domain of enterprise modelling. It extends the Enterprise Model Integration approach (EMI) by introducing two key concepts: mappings and rules for metamodel integration. For both mappings and integration rules language definitions are provided. Furthermore, a catalogue of generic integration rules is introduced to provide a set of solutions for recurring metamodel integration problems. The applicability of the presented approach is shown using the case of integrating the Business Process Modelling Notation (BPMN) metamodel with the metamodel for organizational modelling of the ADONIS BPMS method. Keywords: Method Integration, Metamodelling, Mappings, Integration Rules, Case Study.}, Keywords = {ECIS, ECIS2007, research paper,Organizational & Enterprise Engineering}, Year = {2007} } @inproceedings{ Author = {Zulfigar, Khan A. and Pan, Shan L. and Lee, Jae-Nam and Huang, Jimmy C.}, Title = {E-Government: An Exploratory Study of On-Iine Electronic Procurement Systems}, BookTitle = {Proceedings of the Ninth European Conference on Information Systems}, Editor = {Smithson, Steve and Gricar, Joze and Podlogar, Mateja and Avgerinou, Sophia}, Address= {Bled, Slovenia}, Publisher = {Moderna organizacjia}, Pages = {1010-1024}, Year = {2001} } @inproceedings{ Author = {Zumpe, Sabine and Ihme, Diana}, Title = {Information systems maturity in e-business organizations}, BookTitle = {Proceedings of the Fourteenth European Conference on Information Systems}, Editor = {Ljungberg, Jan and Andersson, Magnus}, Address= {Goteborg}, Pages = {1703-1710}, Note = {450_Paper.pdf}, Year = {2006} } @inproceedings{ Zumpe.Heijden2007-UseofVariable, Author = {Zumpe, Sabine and van der Heijden, Hans}, Title = {On the Use of Variable User Goals to Measure Perceived Usefulness}, BookTitle = {Proceedings of the Fifteenth European Conference on Information Systems}, Editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, Address= {St. Gallen}, Publisher = {University of St. Gallen}, Pages = {1334-1343}, Note = {Presented in track IS Research Methodologies, session IS-Success, on Thu, 7. Jun from 14:15-14:45}, Abstract = {The usefulness of an information system depends on the goal that the user is trying to achieve with the system. Yet current user acceptance models treat user goals as static and not changeable. If different users have different goals for the same system, this may lead to inconsistent and unreliable assessments of perceived usefulness and information system acceptance. In our research we demonstrate by an empirical study that perceived usefulness varies depending on the goals users have with the same system. We contribute with our work to the enrichment of user acceptance models by introducing the concept of layered user goals and an increasingly consistent measure of perceived usefulness.}, Keywords = {ECIS, ECIS2007, research paper,IS Research Methodologies}, Year = {2007} } @inproceedings{ Author = {Zyngier, Suzanne M.}, Title = {Knowledge Management Obstacles In Australia}, BookTitle = {Proceedings of the Tenth European Conference on Information Systems}, Editor = {Wrycza, Stanislaw}, Address= {Gdansk, Poland}, Pages = {919-928}, Year = {2002} } @inproceedings{ Author = {Zypries, Brigitte}, Title = {Experiences with the IVBB Berlin-Bonn Information Network (IVBB)}, BookTitle = {Proceedings of the Eighth European Conference on Information Systems}, Editor = {Hansen, Hans Robert and Bichler, Martin and Mahrer, Harald}, Address= {Vienna}, Pages = {1187-1193}, Year = {2000} }